3 (Three) Outage Report in Liverpool, England
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The latest reports from users having issues in Liverpool come from postal codes L6, L7 and L8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Liverpool, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Prenton, Runcorn and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Prenton |
Internet | |
| Runcorn |
Internet | |
| Runcorn |
||
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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a local
(@hib3rnating) reported
from
Roby, England
@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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gingerpugsley
(@gingerpugsley) reported
from
Birkenhead, England
@ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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GIVEHERTHECASH - aka Princess Anastasia
(@giveherthecash) reported
@ThreeUKSupport I've been clicking this all day - as I told you your live chat option is not working.
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Nicola Ashby
(@thenicolaashby) reported
@ThreeUKSupport Cancel my order immediately!
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Mireille D 🇪🇺
(@missMireilleD) reported
@ThreeUKSupport Hi Jade. Thanks for your reply. Yes, I have done that many times before. The service has been "disrupted" for months. I signed up for mobile broadband and what I get is a patchy signal which means my zoom calls keep freezing and I can’t stream anything properly 😞.
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Nicola Ashby
(@thenicolaashby) reported
@ThreeUKSupport The list of issues is absolutely endless. Both DPD and 3 customer services as useful as a chocolate teapot.
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Nicola Ashby
(@thenicolaashby) reported
@DPDgroup_news @ThreeUK absolute disaster trying to receive a delivery from you. And, your customer services may as well be liquidated. What is happening in the world? Honestly.
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chumpy
(@crispbeverage) reported
@ThreeUKSupport any issues in SE13 area? Download has dropped to 5mbps, upload seems to be fine though at around 25mbps. Multiple restarts yeild no improvement.
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GIVEHERTHECASH - aka Princess Anastasia
(@giveherthecash) reported
@ThreeUKSupport no live chat option and no way to get support through ur support number. Please tell me how to speak to a PERSON about my roaming issues
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Nicola Ashby
(@thenicolaashby) reported
@ThreeUKSupport So, you’ve already wasted two days of my time and now this has been a complete waste of my evening. Nice. Can you cancel my contract?!
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TH
(@Trystanian) reported
@ThreeUKSupport Also, when you say "only those who roam will pay for the service" - your prices haven't been cut. So *all* your customers are still "paying for it", just now *none* of them are getting free roaming.
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Lyfeofjey
(@moonpie83) reported
@ThreeUK why is it so incredibly difficult to cancel my contract? Been trying since June! Been assured 3 times it’s cancelled yet money still being taken off! My phone is already paid off yet my money is still being taken? I am fuming! I’ve already spoken to the complaints team!