3 (Three) Outage Report in Liverpool, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Liverpool, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Liverpool, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
@RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.
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Alridge Prior
(@redams66) reported
from
Seaforth, England
@ThreeUK Plastic network for the plastic fans.
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.
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Harriet Warnock She/Her
(@HarrietWarnock) reported
from
Liverpool, England
If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?
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Charlotte
(@charl_middo) reported
from
Birkenhead, England
@ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Gordon Turner
(@gordonturner71) reported
from
St Helens, England
@ThreeUKSupport Finally got onto the site with the code after your crap site crashed and bloody guess what??? Yes your right all presale tickets are gone for all locations with @ThreeUK @ThreeUKSupport so now I have to wait till Saturday and hopefully be one of the lucky ones. Useless
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Christopher Williams
(@chrisdavidwill1) reported
from
Wallasey, England
@ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.
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Christopher Williams
(@chrisdavidwill1) reported
from
Birkenhead, England
Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹
(@LifeTraveller77) reported
from
Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @ThreeUKSupport I've recently changed my email address, I've tried changing it through the app and online, but I get a message saying to contact customer services (pt. 1 of 2) ...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Olivia Bowen
(@OliviaDBuck) reported
@ThreeUKSupport I’m calling you as the chat is crap
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Olivia Bowen
(@OliviaDBuck) reported
@ThreeUKSupport I was told three times (fri, sat & sun) my sim would be activated that day. Yesterday I was told ‘rest assured it will definitely be working by the end of the day’ shock... it’s still not working.
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Alexandre 🇪🇺🫕
(@alung) reported
@ThreeUKSupport Re-registering made it work. I know changing systems might be painful, but you have to make sure your customers are moved seamlessly as well. Work on your documentation, I shouldn't have to dig into other customers error messages on Twitter to find the solution...
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Frank
(@ChillaxBcn) reported
@BWallArthur @ThreeUK @UswitchUK Had the same issue with Orange in Spain
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C J Duncan
(@gmmf1704) reported
@ThreeUKSupport Hey Pete. I’ve brought a new iPhone 11 128 GB. Last Friday. And that night I saw it cheaper somewhere else. I need to speak with someone who can price match. But I’ve been pushed from pillar to post when I want to sort this out . Could you please help
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Matt Ashcroft
(@ashcroft_matt) reported
@ThreeUKSupport hello ive tried to use my phone this morning and my phone is saying not registered to network when i try to call out i need my phone for work can someone contact me asap please?
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— 𝐌𝐀𝐑𝐈𝐒𝐒𝐀 🪴
(@marsybun) reported
I’m seriously losing my mind with the @ThreeUKSupport live chat customer service. all I wanted was a replacement sim and suddenly the dude is telling me I’m gonna be charged £16 for a new contract plan?!
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mrsaywha
(@mrsaywha) reported
@ThreeUKSupport What I like is be able to leave without paying for an extra month becuase on the trouble I had. Your agent wasn't very responsive in trying to help says no one can do anything since it's his department that makes the decision.
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Huw Devine
(@mynameishuw) reported
@ThreeUKSupport One bar of signal to make calls with... in Central London 🤕
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Huw Devine
(@mynameishuw) reported
Not able to get through to @ThreeUK to complain about my signal, because my signal is on @ThreeUK is so 💩