3 (Three) Outage Report in Liverpool, England
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The latest reports from users having issues in Liverpool come from postal codes L8, L3 and L71.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (29%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Liverpool, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Wallasey, Runcorn, Ormskirk, Ellesmere Port, Widnes and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Wallasey |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Davies
(@BigJon1981) reported
@ThreeUK can you explain why you (and other providers) state you have 99% signal coverage, yet everywhere I go, I have little to no signal? I must only go to the 1% of areas with no signal. So frustrating! Currently on a train journey from Abergavenny to Newcastle.
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Sarah
(@sarahmufc93) reported
Update on phone gate. - Eventually I managed to cancel my contract with @EE. It’s going to cost me £220 when they can’t fulfil the services - got to love “we can’t guarantee indoor coverage” small print. - I’ve gone to @ThreeUK, got the iPhone SE 2022. £40 v £58 I was paying.
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i sucked her tits or whatever
(@bronco_lane2002) reported
@ThreeUKSupport Link isn’t loading right on mobile. So, is it expected there’s an issue? I really need to be able to make calls. Shall I just use my old sim until it says I can swap?
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Halfchan
(@Halfchan1) reported
@ThreeUK @SamsungUK POOR POOR POOR Customer Service! I have wasted at least 6 hours of my time getting the run around. No doubt I will get a stock answer from a Three rep on here. They are not really sorry and they cannot possibly really care as they never solve a problem just refer you back to CS
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Cueball
(@cueballshiba) reported
@HurrDurrDief @BayerShep @ThreeUK Sorry buddy… got some bad news for ya~
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Luke Walker
(@draggingstuff) reported
@ThreeUKSupport I take it all back. Absolutely appalling service from Three. Waiting for my delivery. Nothing heard. After one hour on hold, told it isn't being delivered. Thanks for wasting my day booked off work.
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i sucked her tits or whatever
(@bronco_lane2002) reported
@ThreeUKSupport Still nothing and it’s been 24 hours. Not sure what to do, can’t take two phones around with me. Could put my old sim in but was having signal issues so the store suggested swapping when I upgrade?
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Josh
(@josh_the_tech) reported
@ThreeUKSupport I guess I won’t be coming back to Three then, if your response is to connect to wifi rather than either 1) seeing if there is an issue in the area, or 2) updating your coverage map to reflect reality. My technical knowledge and experience knows that the issue is not the train
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Sarah
(@sarahmufc93) reported
- Gone with @ThreeUK as Steffan has no issue with phone signal here. Unlimited mins/texts/GB. - Frankly I’m pissed off I’m having to shell out £220 when it’s not my fault I can’t make or receive calls in my own house but I’d rather take the hit for a phone that works.
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Sam
(@SamCad96) reported
@sarahmufc93 @EE @ThreeUK Aren’t three owned by EE or the other way round? Pretty sure their signal is basically identical as they use the same tariff