3 (Three) Outage Report in Eastham, Metropolitan Borough of Wirral, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Eastham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Eastham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at 3 (Three)
3 (Three) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Eastham, Metropolitan Borough of Wirral, England
The most recent 3 (Three) outage reports came from the following cities: Holywell, Liverpool, Widnes, Chester and Upton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Eastham, England
Latest outage, problems and issue reports in Eastham and nearby locations:
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Christopher Williams
(@chrisdavidwill1) reported
from
Birkenhead, England
Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Alridge Prior
(@redams66) reported
from
Seaforth, England
@ThreeUK Plastic network for the plastic fans.
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹
(@LifeTraveller77) reported
from
Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Christopher Williams
(@chrisdavidwill1) reported
from
Wallasey, England
@ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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LJ McCutcheon
(@ljmccutcheon) reported
@ThreeUKSupport @ThreeUK getting no signal tonight intermittent in my current location! It’s so annoying and frustrating!!!
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karl cronin
(@karlmrc) reported
@ThreeUKSupport I have added a high gain antenna in the loft pointing at the mast to try and maintain connection but the service has been sporadic up and down obviously was doing work recently in the area so I restarted the router again and last night when I was doing speed checks 4 non-existent
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Brian Dwyer
(@oraclebhoy) reported
Is the @TwitterSupport Twitter app on the @AppleSupport #iphone having issues? Videos are buffering and photos are delayed when displaying. Seems to be happening for the past few days. Thought it was @ThreeUK when in Edinburgh but got it over wifi as well.
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karl cronin
(@karlmrc) reported
@ThreeUKSupport A mast is maxed out plus also limited this is by yourselves as the supplier. This has been going on since march 2020. So your mast is maxed out but also you are limiting the bandwidth on the master as well is that a great service. And what work was carried out to make it poorer.
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Alfie Payne
(@AlphaIvan4740) reported
@ThreeUK I'm having problems with my internet, I currently don't have any signal.. it say my mobile internet has been turned off by my provider?
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William McHorse #OleOut
(@WilliamMcHorse) reported
I've been trying to get a PAC code from @ThreeUK mobile to switch network to @EE for the last few days and all I'm getting messages saying it can't be done due to a system issue. I have now passed this onto @xyzlaw_
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david perrin
(@dsp1969) reported
@ThreeUKSupport I'm trying to use my PAC code to change to another provider but the PAC code given to me by 3 is not recognised by EE, any help would be great.
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Carl
(@CarlSilver_) reported
@davehealey @ThreeUK Honestly at this point I’m seriously considering moving to another provider that has eSIM support already live.
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Brum Bites
(@Brumbites) reported
@ThreeUKSupport I took out a Broadband contract with Three and the Broadband 5G signal is non existent. There's a 5g mast by my house. I am supposed to also get an included TV with my offer and that has not materialised. I was told they have run out and then that I wasn't eligible anymore. WTH!
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🇵🇸اشتیاق_FSGOUT
(@the_only_ish) reported
So been a customer with @ThreeUK For over 5 year's, constantly spending £75+ a month and they refuse to match a deal for the sake of £6, no loyalty for existing customers