3 (Three)

3 (Three) Outage Report in Runcorn, Borough of Halton, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Runcorn, Borough of Halton, England 06/12/2024 14:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent 3 (Three) outage reports came from the following cities: Chester, Liverpool, Widnes, Middlewich, Warrington, St Helens and Winsford.

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City Problem Type Report Time
United KingdomChester Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomWidnes Phone

Community Discussion

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3 (Three) Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • sufyanabbas ⁦ المجد للشهداء ⁦✌️⁩⁦✌️⁩ I Can't Breathe (@sufyanabbas) reported from Liverpool, England

    @ThreeUK Live chat Not working !!

  • neilpowell1971 Neil Powell (@neilpowell1971) reported from Liverpool, England

    @ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

  • misslornayoung Lorna Young (@misslornayoung) reported from Liverpool, England

    @ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!

  • sophie_lscott Sophie Scott (@sophie_lscott) reported from Liverpool, England

    This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

  • OneGrumpyMF Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England

    4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

  • tradgett Chris Tradgett (@tradgett) reported from Winsford, England

    @ThreeUKSupport Only rolling months - tried that before- took too many attempts to cancel and ended up costing for 3extra months I didn’t need

  • MasonSheehan__ Mason (@MasonSheehan__) reported from Runcorn, England

    @ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks

  • Andyw1803 Andy Wallace (@Andyw1803) reported from Kelsall, England

    @ThreeUKSupport Hi, we've decided to cancel the account. Doesn't make sense to pay each month for a service that doesn't provide internet access. We're going to give NowTV a try

  • jocelyngarvey jocelyn garvey (@jocelyngarvey) reported from Liverpool, England

    @ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.

  • EmilyJMawdsley Emily Mawdsley (@EmilyJMawdsley) reported from Liverpool, England

    @ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.

  • Flannybluebird Stephen Flanagan (@Flannybluebird) reported from Ellesmere Port, England

    Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡

  • deathlessdreamr Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, England

    I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

  • benzini00 Ben Faulkner (@benzini00) reported from Liverpool, England

    @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

  • Belle_Wales Sarah Bell (@Belle_Wales) reported from Liverpool, England

    @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

  • AliJRayner Alison Rayner (@AliJRayner) reported from Bryn, England

    @snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞

  • EllieKeegs Ellie Keegan (@EllieKeegs) reported from Liverpool, England

    @ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • redredeye St Jave’s (@redredeye) reported

    @ThreeUKSupport can I please speak to someone about the recent fall in signal reception in my area? I had 5g full reception and since Friday it’s one bar of 4g.

  • oGototheS Gilly 🇺🇦 ❤ (@oGototheS) reported

    @Cocobay_Rum @ThreeUK They've never, ever contacted me & I can't see thar GDPR would have anything to do with a notification of end of contract. Interesting 🤔

  • philsbaba Komoh Phils (@philsbaba) reported

    @ThreeUKSupport My account is about to be charged additional £66.95, pls what’s the payment for?I have no new contracts with you guys. BTW your support is below par, it’s very hard to call guys except your team calls to advertise products.

  • _iCeed thomas mortiboys (@_iCeed) reported

    @ThreeUKSupport Due to poor service and poor customer service I've decided the best thing to do is cancel my contract with you.

  • KadronG Kadron Gregory (@KadronG) reported

    @ThreeUKSupport Hello is this your answer or solution.. doesn’t this answer give you the impression I am satisfied?

  • mollierust_ moll 🦋 (@mollierust_) reported

    @ThreeUKSupport my signal has been really bad and keeps going off for the past 4 days, why!!

  • SuzieCurran Suzie (@SuzieCurran) reported

    What the hell is going on with calls @ThreeUK? Every call I make drops in seconds. 2+ hour on tech chat didn't resolve and your shop (where there was a queue of people with the same issue) couldn't do anything but report it.

  • SuzieCurran Suzie (@SuzieCurran) reported

    @ThreeUKSupport In Weymouth Dorset. Huge queue of people at the 3 shop with the same issue. A number, like me who rely on their phone for their business. Chat support gave up without a solution. The shop couldn't do anything but report it to 3.

  • AngeloOfficial Angelo barbi (@AngeloOfficial) reported

    @ThreeUKSupport got replacement sim due to having problems accessing data .and this sim seems be lot worse am unable to get data In most places ? Glasgow city

  • MrJoestarsBro MightyK: Doolally Mood Boy (@MrJoestarsBro) reported

    Two days in a row that @ThreeUK 's Web has suddenly gone unacceptably terrible and forced me to reset my router. Ridiculous!