3 (Three) Outage Report in Runcorn, Borough of Halton, England
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The latest reports from users having issues in Runcorn come from postal codes WA7.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent 3 (Three) outage reports came from the following cities: St Helens, Northwich, Liverpool, Runcorn, Widnes and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Northwich |
Phone | |
| Liverpool |
||
| Liverpool |
Wi-fi | |
| Runcorn |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹
(@LifeTraveller77) reported
from
Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Maud'Dib
(@Maud_Dib_UK) reported
from
Warrington, England
@ThreeUK Three having a go at Instagram when their own service is a shambles.
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Charlotte
(@charl_middo) reported
from
Birkenhead, England
@ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Alridge Prior
(@redams66) reported
from
Seaforth, England
@ThreeUK Plastic network for the plastic fans.
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Christopher Williams
(@chrisdavidwill1) reported
from
Birkenhead, England
Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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Emma
(@dizzytix) reported
from
Warrington, England
@ThreeUK Would do if your network wasn’t so bad.
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Broken Three UK
(@Three_Is_Broken) reported
@xchloewest @ThreeUKSupport They will ask for your postcode then tell you one or more of these: Congestion To switch to 3G There's work in the area / upgrades SIM problem To restart your phone Fixed in 7 days They've been saying a combination of these things for nearly 2 years!
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lee tolhurst
(@choistyrunner) reported
@ThreeUK you deliver the worst service I have ever experienced. Ordered a phone and they have on 5 separate occasions failed to deliver on their promises
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RoseWiltshire
(@RoseWiltshire) reported
@Three_Is_Broken @ThreeUKSupport I’ll see what they say as my service has been acceptable until I moved area a few days ago. Possibly time for a switch if they can’t resolve!
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Broken Three UK
(@Three_Is_Broken) reported
@GreenBadgeKOL @ThreeUKSupport They will ask for your full postcode then tell you one or more of these: Congestion To switch to 3G There's work in the area / upgrades SIM problem To restart your phone Fixed in 7 days They've been saying a combination of these things for nearly 2 years!
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Chloe Arnold
(@ChloeLouHull) reported
@ThreeUK Had enough with your service, 13 months of your mistakes, no internet service in my area which I was promised when I joined, £200 in bank charges due to your mistake, hours on the phone with your customer services, worst company I've ever dealt with. #three #fedup #worst
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Rachel WD
(@wd_rachel) reported
@ThreeUKSupport I use your 4G broadband in SE8 and have been having massive issues with the internet. It's very hard to get online particularly in the evenings. Is there a number I can call for support? The Three helpline was unable to help with broadband
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Neil Baker
(@neilbaker2006) reported
@ThreeUK what’s up with the service in Central Finchley (N3) this week?
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Michael J Ironside
(@m_j_Ironside) reported
Hi @ThreeUKSupport @ThreeUK , it would appear you told a lot of people (me included) that we would take delivery of the S21 Ultra today (26th). Customer service confirmed that still even yesterday. I still have no tracking and DPD say they have no parcel for me. Can you explain?
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Cryptoddling
(@Cryptoddling) reported
@ThreeUKSupport Good to know. I haven't bought a voucher in years and this only just occurred to me. I imagined there'd have to be a solution, or it would have been front page news, but thanks for the reassurance
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niles
(@NEEZU5) reported
@ThreeUK pre-ordered an S21 Ultra and was told it would be delivered 26th January but I've had no dispatch notice. Can you help, please?