3 (Three) Outage in Runcorn, Borough of Halton, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Runcorn, England

3 (Three) Outage Chart in Runcorn, Borough of Halton, England

February 25: Problems at 3 (Three)

3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(57.12%)
Phone
(22.45%)
Total Blackout
(8.71%)
Wi-fi
(7.87%)
E-mail
(3.02%)
TV
(.84%)

3 (Three) Outage Map Near Runcorn, Borough of Halton, England

The most recent outage reports and issues originated from Liverpool, Chester, Guilden Sutton, Newton-le-Willows, Birkenhead, Warrington, Bryn, Leigh and Runcorn.

Liverpool Internet
Chester Internet
Newton-le-Willows Internet
Birkenhead Total Blackout
Warrington Internet
Liverpool Phone

3 (Three) in Runcorn, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:
  • stiplady Simon Tiplady (@stiplady) reported from Guilden Sutton, England

    @ThreeUKSupport Have just tried that (again), signal strength still the same

  • scousemanblue Mark (@scousemanblue) reported from Liverpool, England

    @ThreeUK is there an issue with logging in on the app it won’t accept a new password created and I therefore cannot access the app

  • AliJRayner Alison Rayner (@AliJRayner) reported from Bryn, England

    @ThreeUKSupport My sons phone got hacked and his contract was cancelled, rang for help, told 48 hours to sort with fraud squad, over a week later still not sorted,

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Chester, England

    @ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.

  • DanielCurry14 Daniel Curry (@DanielCurry14) reported from Liverpool, England

    @ThreeUK 5G isn’t consumer ready yet. It’s a ploy to get people on board. I’m sure all of your customers will enjoy their gigabit download speeds by a pole on the street until a gust of wind blows an empty packet of Quavers in front of the signal. 🍃

  • bish2707 Carl Bishop (@bish2707) reported from Birkenhead, England

    @ThreeUKSupport It's coming up saying service not activated on network

  • MegLlewellyn95 Meg Llewellyn 🦒 (@MegLlewellyn95) reported from Haydock, England

    Never know an online customer service more idiotic than @ThreeUK

  • Geo1604 George Caulfield (@Geo1604) reported from Liverpool, England

    @ThreeUK why is the signal so piss poor

  • 1994JLawson Jason Lawson (@1994JLawson) reported from Liverpool, England

    On hold to @ThreeUK for 36 minutes for them to hang up on me 🤨 boss way to get me to upgrade!

  • AlexECEdwards Alex Edwards (@AlexECEdwards) reported from Birkenhead, England

    After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡

  • 2003mirror Lord David Hurn (@2003mirror) reported from Seaforth, England

    @ThreeUKSupport Good Morning, I am having problem with my I phone, it keeps dropping out of linked Wi_Fi connections Checked Wi_Fi and is working fine Any advice please Dave

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    @RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK All the data is restored here so we're all sorted. No different to how O2 went down for not paying their bill recently 😆

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK

  • staceyphix McLovin (@staceyphix) reported from Liverpool, England

    Imagine @threeuk network cuts off mid argument , now I’m raging 😜

  • lukelewin_ (@lukelewin_) reported from Prescot, England

    @KuboBgcfan @ThreeUK Same, I’ve had signal problems the last month so thought it was just another problem for me!

  • staceyphix McLovin (@staceyphix) reported from Liverpool, England

    @threeuk @ThreeUKSupport is a bag of shit, I’m actually sick of failed calls and having 0 bars . Don’t ever consider joining them absolute waste of money

  • SimplyProperty Simply Residential Estate Agents - Bolton (@SimplyProperty) reported from Warrington, England

    @ThreeUK since getting our phones on Friday they al have virtually no network service and no text services despite a full reset twice by the tech team , a visit for 3 hours to a three store and a visit to the Apple store and yet the phones still don’t have service

  • peachy_80 Chris Peach (@peachy_80) reported from Warrington, England

    @ThreeUK @ThreeUKSupport have been to the Crewe store today and found the store manager a total waste of time disinterested in what I was asking and wouldn’t attempt to help. So I drove to Warrington store and they were most helpful. Rachel at Warrington was great.

  • andybno2 AndyB (@andybno2) reported from Kirkby, England

    @ThreeUKSupport Looks like may be a 4G related issue as data seems more reliable now

  • andybno2 AndyB (@andybno2) reported from Kirkby, England

    @ThreeUKSupport Also have a colleague in the office with the same issue on his phone

  • andybno2 AndyB (@andybno2) reported from Kirkby, England

    @ThreeUKSupport Well it says 4G and two signal bars but it’s very hit and miss with data working

  • weavermj Matt Weaver (@weavermj) reported from Ellesmere Port, England

    @ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.

  • funkyjammy DONT DREAM IT. BE IT (@funkyjammy) reported from Garston, England

    @dugganmartin83 @ThreeUK 🙄 there’s always a minimum 14 days grace period where you can cancel, go elsewhere that’s a joke !

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.

  • FabinhoMert Fabinho Mert #GTTO #JC4PM (@FabinhoMert) reported from St Helens, England

    @ThreeUKSupport You need to own this and be truthful with your customers. I’m paying for a service I’m not receiving and im well within my rights to cancel. But I’m giving you the benefit of the doubt to try and explain please.

  • leighwynne33 Leigh Wynne (@leighwynne33) reported from Seaforth, England

    @micramanic @virginmedia @ThreeUK I had weeks without it because of box outside. The connection had de-ttached and thats why rounter wasnt pickin up signal

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.

  • bernardomed bemed (@bernardomed) reported from Liverpool, England

    Thanks for the crap internet @threeuk

  • Ecarter537 Ethan Carter (@Ecarter537) reported from Liverpool, England

    @ThreeUKSupport Yes but the calls are Failing constantly due to Poor Signal

  • Ecarter537 Ethan Carter (@Ecarter537) reported from Liverpool, England

    @ThreeUKSupport No I’m currently on 2G But often drops down to 1G

  • Ecarter537 Ethan Carter (@Ecarter537) reported from Liverpool, England

    @ThreeUK My Phone is supposed to have 4G but for the past 6 weeks or more it has only had 2G I have checked the coverage checker an it says that work is being done in my local area to fix and that it should be fixed By today’s date 29/06/19 which it isn’t any chance you can help

  • AdamOsborneEFC Adam Osborne (@AdamOsborneEFC) reported from Liverpool, England

    You ***** let me down yesterday @ThreeUK. Trying to bell people and I had no signal. Can't wait for me contract to run out

  • omegga Romina Ollaze. (@omegga) reported from Warrington, England

    @ThreeUKSupport thanks for the heads up - I tried to google 'how to top up three by phone' but again no data to succeed. Better to have this edge case in the radar so the app can give support to us all, just a thought.

  • FabinhoMert Fabinho Mert #JC9 (@FabinhoMert) reported from St Helens, England

    @ThreeUKSupport I need a little help with my bill. Iv recently paid my direct debit which was taken on the wrong date (I changed it a month ago) I now have a bill for the correct date which seems to have a full months charges on again so I’ll have paid 2 months in space of 5 days

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport I have gone over this issue God knows how many times. Got told I can't be put threw to the complaints department by two men BUT the third guy put me threw but still not progress

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport I am currently sitting here with one bar of signal and my partner is in work with no signal...........

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport So now after running God knows how many checks our signal issues are still the same. Called honnor and they are willing to take the phones foe checks BUT that leaves myself and partner with no phone to use, which then will cost us more money to buy a temp phone

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport NEW SIM, 4 PHONE CALLS AND WEB CHAT AND MYSLEF AND PARTNER STILL CAN'T GET FULL SIGNAL.... PAYING £30 A MONTH 😠😠😠😠

  • RebeccaCahill10 Rebecca Cahill (@RebeccaCahill10) reported from Liverpool, England

    @ImogenWeekender @ThreeUK @ThreeUKSupport I always used to have problems with bills with them, massive over charges wrong direct debit dates, bills were always messed up! Took my custom elsewhere as they didn’t do anything about it despite numerous calls to them x

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Widnes, England

    @ThreeUKSupport I would rather somone call me, the Web chat cuts out just to signal issues

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Widnes, England

    @ThreeUKSupport Honour 8x.... I belive this phone just has poor signal capability

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Widnes, England

    @ThreeUKSupport Had the same plan etc in old phones and did not have this issue as bad, we are fed up

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Widnes, England

    @ThreeUKSupport You have tryed I just wanna swpa my phone this signal problems did not happen on old phone

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUK If you have signal 😕

  • coachdancad Dan Cad (@coachdancad) reported from Liverpool, England

    @ThreeUKSupport No, I’ve only been told repeatedly via Twitter that I can’t receive support. But if customer services can help, please link me; thanks in advance.

  • jangeorge_swe Jan George (@jangeorge_swe) reported from Liverpool, England

    @ThreeUKSupport Thats not good enough! You have the technology to support it in your system/software in Sweden but wont implement it here in UK!

  • buddaboy ˗ˏˋ Mike C ˎˊ˗ (@buddaboy) reported from Sandymoor, England

    @aburrows @ThreeUK A new SIM will obviously not fix your signal issues though :) Mines also crap indoors, but that's what WiFi is for.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • MerryBlackcat2 Sarah JK (@MerryBlackcat2) reported

    @ThreeUKSupport It would have been about the end of January. He went into the local shop. As a new customer, he was offered £9 a month for 6 months, rising to £18 but I don't know how long the contract is for.

  • Boy17Buddy BuddyBoy17 (@Boy17Buddy) reported

    @ThreeUKSupport @ThreeUK why are u bothering with 5g when 4g is awful! I’m having to switch my iPhonex onto 3G just to search for things on google. It’s not my area as I work in multiple locations and it’s the same story.

  • JMFotografix JMorgan (@JMFotografix) reported

    @ThreeUK Signal for both data and voice is aweful again in LN4 area. Reported multiple times and have never received an update or improvement. Gone from 32Mbs to 2Mbs! Over a week now!

  • p4tterson Heather Patterson (@p4tterson) reported

    @Ofcom @ThreeUKSupport Thank you for sharing, no amount of persuasion or quoting the Equality Act would these Advisors and Managers agree to take my call via a recognised text relay service. I was actually hung up on by one Advisor and calls disconnected when transferring to Customer Services team.

  • Ryanag14 Ryan Golding (@Ryanag14) reported

    @ThreeUK @ThreeUKSupport 7days have passed since I complained, you said the problem would be fixed, what a surprise, no it isnt. Useless

  • 6ft3S Shubz (@6ft3S) reported

    Bruv I get promised £15 for unlimited data, 20 days later it's £20 for unlimited data... Fix up your sales team @ThreeUK

  • butterflynay Naomi Cera Stevie (@butterflynay) reported

    @TeeteeMr @ThreeUKSupport I’ve been a customer for 6+ years thinking about it could be 8! They used to be brilliant! But really gone down hill!!

  • dscriven dscriven (@dscriven) reported

    @ThreeUKSupport WiFi Calling down again it seems, do you have an ETA on restoration of service. I see others are reporting it too.

  • Ynwa_Ahmed Ahmed 🇵🇰 (@Ynwa_Ahmed) reported

    @ThreeUK The best network ever until 3 months ago. Don't know what is going on with you lot.. Calls constantly dropping out the data is shocking to the point Giff Gaff has better connectivity. I have been hoping this was a temp thing but 3 months ....

  • butterflynay Naomi Cera Stevie (@butterflynay) reported

    @ThreeUKSupport @TeeteeMr Same here mark! Customer service is absolutely terrible!! Taken a payment out of my account today that shouldn’t of gone and left me to deal with the daily bank charges til they can refund money in 72 hours! I am fuming!!!