3 (Three)

3 (Three) Outage Report in Runcorn, Borough of Halton, England

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

The latest reports from users having issues in Runcorn come from postal codes WA7.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Runcorn, Borough of Halton, England 03/19/2024 05:10

March 19: Problems at 3 (Three)

3 (Three) is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Total Blackout (22%)

    Total Blackout (22%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent 3 (Three) outage reports came from the following cities: Warrington, Chester, Liverpool, Prescot, St Helens, Widnes, Runcorn, Northwich and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Total Blackout
United KingdomChester Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • EmilyJMawdsley Emily Mawdsley (@EmilyJMawdsley) reported from Liverpool, England

    @ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working

  • tradgett Chris Tradgett (@tradgett) reported from Winsford, England

    @ThreeUKSupport Only rolling months - tried that before- took too many attempts to cancel and ended up costing for 3extra months I didn’t need

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.

  • jocelyngarvey jocelyn garvey (@jocelyngarvey) reported from Liverpool, England

    @ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃

  • Andyw1803 Andy Wallace (@Andyw1803) reported from Kelsall, England

    @ThreeUKSupport Hi, we've decided to cancel the account. Doesn't make sense to pay each month for a service that doesn't provide internet access. We're going to give NowTV a try

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.

  • OneGrumpyMF Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England

    4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

  • sufyanabbas ⁦ المجد للشهداء ⁦✌️⁩⁦✌️⁩ I Can't Breathe (@sufyanabbas) reported from Liverpool, England

    @ThreeUK Live chat Not working !!

  • Flannybluebird Stephen Flanagan (@Flannybluebird) reported from Ellesmere Port, England

    Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡

  • misslornayoung Lorna Young (@misslornayoung) reported from Liverpool, England

    @ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!

  • hib3rnating a local (@hib3rnating) reported from Roby, England

    @ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone

  • neilpowell1971 Neil Powell (@neilpowell1971) reported from Liverpool, England

    @ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

  • gingerpugsley gingerpugsley (@gingerpugsley) reported from Birkenhead, England

    @ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three

  • NCrezz NateLynnCrezz (@NCrezz) reported from Tyldesley, England

    @MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.

  • NCrezz NateLynnCrezz (@NCrezz) reported from Tyldesley, England

    @ThreeUKSupport @ThreeUK I have a mobile broadband contract and i would like to cancel ive spoken to people on the live chat and they weren't very helpful maybe you can help me.

  • AliJRayner Alison Rayner (@AliJRayner) reported from Bryn, England

    @snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞

  • EllieKeegs Ellie Keegan (@EllieKeegs) reported from Liverpool, England

    @ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

  • MasonSheehan__ Mason (@MasonSheehan__) reported from Runcorn, England

    @ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • 1066jacko Jacko 💙 (@1066jacko) reported

    @ThreeUKSupport No I get that. But why are we being charged £2 per day? It’s not an issue for me as my contract started before October 21. But previously we haven’t been charged

  • 0ut_of_time_man vince_vega (@0ut_of_time_man) reported

    Why, why is @ThreeUK such a piss poo piece of **** phone provider? Why is their app so ******* useless? Why is there never any signal? These are rhetorical questions

  • OfficialNolay NOLAY (@OfficialNolay) reported

    @ThreeUKSupport Hi I just did that. I also did a network reset instructed by another Three advisor and still nothing.

  • 1066jacko Jacko 💙 (@1066jacko) reported

    @ThreeUKSupport So we are getting even less value from our Three contract’s? Thanks for your help though. Previously I have used 3 all over the world as part of my contract! I guess not any more!

  • JasonMo25436420 Jason Morgan (@JasonMo25436420) reported

    @ThreeUKSupport Just ordered again don't think much will change , account not the problem as wife has three and same problems ,both leaving when contract up and bs35 2 area coverage is rubbish and everywhere I go people can't hear me after a few minutes on the phone

  • 3enwatkins Ben Watkins (@3enwatkins) reported

    @ThreeUKSupport Here it is. I use between 2.5Gb and 4Gb per month. 2.5Gb @ 5p per Mb is £125. 4Gb is £200. I phoned your call centre and they brought it down to *only* four times my current monthly payment for the same data allowance. I honestly think what you're doing is illegal.

  • DavidBeattie86 David (@DavidBeattie86) reported

    @ThreeUKSupport Because they’ve changed my payment date rather than my direct debit date and can’t do anything for ANOTHER 30 days! They’ve messed it up 5 times now trying to resolve it. Specifically asked for my DD to be changed. Disgusting service to be honest. Ref: 32137599

  • angelicbeing kathy duffield/ (@angelicbeing) reported

    @ThreeUK why are you just ignoring us ? The lack of internet connection is terrible and yet you don’t refund us when it’s bad

  • DavidBeattie86 David (@DavidBeattie86) reported

    @ThreeUKSupport But the complaint was for them messing it up prior, this complaints person messed it up again? It’s absolutely shocking service. If it’s not resolved when I phone up in 30 days I’ll be looking to raise this further and looking to cancel this contract… not what I expected

  • Al_woodley87 Al (@Al_woodley87) reported

    @ThreeUK hi can you check my area. Sk6 1qy. Statis checker says no problems. But ive gone from 3 bars 4g to 1 bar. And speeds have dropped to about 1-3mb down. Been getting worse for about a fortnight. Must be a problem around here. Please look into it.