3 (Three) Outage Report in Runcorn, Borough of Halton, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Ellesmere Port, Widnes, Warrington, St Helens, Birkenhead, Winsford, Runcorn, Chester, Northwich and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.
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super duper party millie x
(@adorexalaska) reported
from
Garston, England
If I face right in bed I get 4g signal, if I face left I don't I get like H+ or whatever that is @ThreeUK can't u stretch ur signal like a cm more pls
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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millie x
(@adorexalaska) reported
from
Garston, England
@ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
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NateLynnCrezz
(@NCrezz) reported
from
Tyldesley, England
@ThreeUKSupport @ThreeUK I have a mobile broadband contract and i would like to cancel ive spoken to people on the live chat and they weren't very helpful maybe you can help me.
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Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
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Paul Hollie
(@HollieVolley) reported
from
Leigh, England
@SMARTYMobileUK Or get the @ThreeUK network all you can eat, unlimited everything for about £20 😊
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Chris Tradgett
(@tradgett) reported
from
Winsford, England
@ThreeUKSupport Only rolling months - tried that before- took too many attempts to cancel and ended up costing for 3extra months I didn’t need
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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a local
(@hib3rnating) reported
from
Roby, England
@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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NateLynnCrezz
(@NCrezz) reported
from
Tyldesley, England
@MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.
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gingerpugsley
(@gingerpugsley) reported
from
Birkenhead, England
@ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary
(@rr123xx) reported
@ThreeUKSupport It’s an automated message from Three saying the number has been disabled. No doubt it’s a ploy by Three to stop people trying to leave. You really are an awful awful company.
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Ernesto Sarezale
(@sarezale) reported
@ThreeUKSupport My case has been escalated. I’m waiting for a THREE agent to call in the next 72 hours. But - in the meantime - I’m practicallly getting no service tonight (not even basic streaming). Tomorrow morning I have a work video call and I’m afraid the situation will continue @ThreeUK
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Jasdeep Dhillon
(@_jasdeepdhillon) reported
@ThreeUKSupport Hi, any reason as to why my iPhone internet only works on Wifi and not on data - cannot use any internet when I’m outside, been a little over a week now, please help thank you
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Raven
(@Raven_Knight1) reported
@ThreeUKSupport New customer and I can't even register to my3 an error message pops up and I can't do anything: my3-CHANGE-EMAIL-RESPONSE-ERROR
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ًnaz👱🏾♀️
(@therealrinaz) reported
@ThreeUKSupport fix ur bloody service g, it’s bare jarring
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Kelly Mew🧚♀️
(@kellymew_) reported
@ThreeUK @ThreeUKSupport I have two accounts with you ipad/ iPhone I would like to know why I have been charged almost double this month on my iPad bill? IF I had gone over my allowance then why wasn’t I notified? I’ve tried customer service 1/2
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Monica Maria
(@MissMonique_M) reported
@ThreeUKSupport is something wrong with the internet in my area SG15?? For about 3 days I can’t seem to use the internet on my phone... can you please help 🥺🙏🏼🙏🏼
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tamara Ⓥ
(@TamaraButler_) reported
I’m so fed up with @ThreeUK NEVER have I had an easily resolved solution done right smh
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Janvier
(@JanvierUK) reported
@ThreeUKSupport Service resumed yesterday evening and I'm getting calls and texts again, thanks. Other infrastructure companies (water, broadband etc) put an estimate on the status page of their website of how long they expect engineering works to take - maybe you could introduce that as well?
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Kelly Mew🧚♀️
(@kellymew_) reported
@ThreeUK @ThreeUKSupport I’ve tried customer service but they keep giving me the account number for my phone contract so I can’t actually ever see my iPad bill and remaining allowance.. Bit unfair isn’t it? Should be notified before a bill keeps getting racked up! Not happy! 2/2