3 (Three) Outage in Birkenhead, Metropolitan Borough of Wirral, England

@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!

@ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three

@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone

@ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work

If I face right in bed I get 4g signal, if I face left I don't I get like H+ or whatever that is @ThreeUK can't u stretch ur signal like a cm more pls

@AdamSaunders02 @ThreeUKSupport The linked to URL is bogus. 3-network”dot”support. Avoid.

@ThreeUK I need help with my minutes and can’t access the app or your page on line

@ThreeUK your 4g signal between Huyton L36 and Broadgreen L14 is shocking. Fix that before you try and sell everyone 5g

After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

Imagine @ThreeUK had to reimburse you for the amount of time they lose signal.

@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service

@ThreeUK is there an issue with logging in on the app it won’t accept a new password created and I therefore cannot access the app

9hrs, no response. Not sure what’s happened to your excellent customer service @ThreeUK @ThreeUKSupport, you used to be the best by far, but I’ll be looking elsewhere when our renewals come up. #nothappy

@ThreeUKSupport ok, conundrum. I can’t pay the bill for my iPad online as I don’t have the password. I can’t reset it myself as it comes by text and iPads can’t receive text. You won’t email me it until I pay the bill.. which I’m trying to pay but don’t have a password. Help pls.

@ThreeUK 5G isn’t consumer ready yet. It’s a ploy to get people on board. I’m sure all of your customers will enjoy their gigabit download speeds by a pole on the street until a gust of wind blows an empty packet of Quavers in front of the signal. 🍃

@ThreeUKSupport It's coming up saying service not activated on network

@ThreeUK why is the signal so piss poor

On hold to @ThreeUK for 36 minutes for them to hang up on me 🤨 boss way to get me to upgrade!

After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡

@ThreeUKSupport Good Morning, I am having problem with my I phone, it keeps dropping out of linked Wi_Fi connections Checked Wi_Fi and is working fine Any advice please Dave

@ThreeUKSupport It's not good service that I've had to buy my own router as the supplied one doesn't work! Internet access is a critical service, not having access to support isn't great to be honest :(

@tonytwelvetoes @ThreeUKSupport Ring this number after issues on live chat I was given this number when I got through. 0800 033 8013

@Elle_Byn @ThreeUK Customer service at this place is shocking!!!

@ThreeUKSupport I have an online meeting to join on Monday at 12.and I better have signal

I returned to Twitter after several years away just to let @threeUK know that their customer service and technical support is horrendous.

@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS

@ThreeUKSupport Got new SIM - eventually. Dongle still not working unable to get through on phone or chat. Heading for 3 months without Dongle working. Please send a new one as promised. Mohd - We will check after this and if you still face the issues then we will replace the dongle as well.

@ThreeUKSupport Yes looks like your ‘geeks at work’ is also working from home or rather not at all. After 10yrs this is the reward to be a customer

@ThreeUKSupport I have no other option, you really need new systems as they have been down since Wednesday. Its really not acceptable.

@ThreeUKSupport I already did that to an online agent and the coverage checker, it said no issues. My signal has been brilliant, until 2 weeks ago when work was carried out nearby since then its been awful.