3 (Three) Outage in Birkenhead, Metropolitan Borough of Wirral, England

@ThreeUKSupport It's coming up saying service not activated on network

@ThreeUK why is the signal so piss poor

On hold to @ThreeUK for 36 minutes for them to hang up on me 🤨 boss way to get me to upgrade!

After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡

@ThreeUKSupport Good Morning, I am having problem with my I phone, it keeps dropping out of linked Wi_Fi connections Checked Wi_Fi and is working fine Any advice please Dave

Imagine @threeuk network cuts off mid argument , now I’m raging 😜

@KuboBgcfan @ThreeUK Same, I’ve had signal problems the last month so thought it was just another problem for me!

@threeuk @ThreeUKSupport is a bag of shit, I’m actually sick of failed calls and having 0 bars . Don’t ever consider joining them absolute waste of money

@ThreeUKSupport Looks like may be a 4G related issue as data seems more reliable now

@ThreeUKSupport Also have a colleague in the office with the same issue on his phone

@ThreeUKSupport Well it says 4G and two signal bars but it’s very hit and miss with data working

@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.

@dugganmartin83 @ThreeUK 🙄 there’s always a minimum 14 days grace period where you can cancel, go elsewhere that’s a joke !

@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.

@ThreeUKSupport You need to own this and be truthful with your customers. I’m paying for a service I’m not receiving and im well within my rights to cancel. But I’m giving you the benefit of the doubt to try and explain please.

@micramanic @virginmedia @ThreeUK I had weeks without it because of box outside. The connection had de-ttached and thats why rounter wasnt pickin up signal

Thanks for the crap internet @threeuk

@ThreeUKSupport Yes but the calls are Failing constantly due to Poor Signal

@ThreeUKSupport No I’m currently on 2G But often drops down to 1G

@ThreeUK My Phone is supposed to have 4G but for the past 6 weeks or more it has only had 2G I have checked the coverage checker an it says that work is being done in my local area to fix and that it should be fixed By today’s date 29/06/19 which it isn’t any chance you can help

You ***** let me down yesterday @ThreeUK. Trying to bell people and I had no signal. Can't wait for me contract to run out

@ThreeUKSupport looks like my 11 years as a loyal customer mean very little according to my upgrade options... Cheers 3 mobile it's been magical..#3mobile

@ThreeUKSupport I need a little help with my bill. Iv recently paid my direct debit which was taken on the wrong date (I changed it a month ago) I now have a bill for the correct date which seems to have a full months charges on again so I’ll have paid 2 months in space of 5 days

@ThreeUKSupport I have gone over this issue God knows how many times. Got told I can't be put threw to the complaints department by two men BUT the third guy put me threw but still not progress

@ThreeUKSupport I am currently sitting here with one bar of signal and my partner is in work with no signal...........

@ThreeUKSupport So now after running God knows how many checks our signal issues are still the same. Called honnor and they are willing to take the phones foe checks BUT that leaves myself and partner with no phone to use, which then will cost us more money to buy a temp phone

@ThreeUKSupport NEW SIM, 4 PHONE CALLS AND WEB CHAT AND MYSLEF AND PARTNER STILL CAN'T GET FULL SIGNAL.... PAYING £30 A MONTH 😠😠😠😠

@ImogenWeekender @ThreeUK @ThreeUKSupport I always used to have problems with bills with them, massive over charges wrong direct debit dates, bills were always messed up! Took my custom elsewhere as they didn’t do anything about it despite numerous calls to them x

@ThreeUKSupport I would rather somone call me, the Web chat cuts out just to signal issues

@ThreeUKSupport Honour 8x.... I belive this phone just has poor signal capability

@ThreeUKSupport Had the same plan etc in old phones and did not have this issue as bad, we are fed up

@ThreeUKSupport You have tryed I just wanna swpa my phone this signal problems did not happen on old phone

@ThreeUK If you have signal 😕

@ThreeUKSupport No, I’ve only been told repeatedly via Twitter that I can’t receive support. But if customer services can help, please link me; thanks in advance.

@ThreeUKSupport Thats not good enough! You have the technology to support it in your system/software in Sweden but wont implement it here in UK!

When you get harassed by your network provider cause your contract is due for renewal and you can’t remember the password you set up silly amount of years ago, so they can’t take the conversation any further which is fine but still try and ring me 10 times a day! Taraaa @ThreeUK

I swear @ThreeUKSupport have the worst customer service department. Over 30 hours since I spoke to someone about my lack of internet, and 5 advisers later I’ve been told it will be activated within the next hour. I was told that 5 hours ago too. #fuming

@ThreeUKSupport There's so many people with the same complaint that I really don't think it's something as simple as uninstall/reinstall

@ThreeUKSupport I appreciate you messaging but that’s no help whatsoever unfortunately. Three in touch uses Wi-Fi networks which I don’t have when I’m outside walking in town. Super-Voice talks about how you’re fixing blackspots indoors which is not convinced about as I can’t even get a 1/2

@ThreeUKSupport Honestly it’s been the same for about a year or more. It just seems like the area between those two points is massively oversubscribed with connections at most times of day. So you’ll get signal but using anything internet based is pointless as it’s so slow. Calls seem mostly 1/2

@ThreeUKSupport hi the Wuntu app hasn’t worked for days for me, it sends notifications but every time I try to open it I just get the black spinning circles! Tried to reinstall, same issue.

@ThreeUK Must have zero, and we really mean absolutely no, customer service skills to apply.

Tried to move over to @ThreeUK after being with @O2 for seventeen years and the customer service has been so utterly dreadful I'm reconsidering (despite them being cheaper). Anyone know if they're worth persisting with? Is it this bad all the time or have I been unlucky?

@ThreeUK been on the phone to your complaints department for 91min with staff in India who told me they were unable to find a record of my account and refused to help further. 13min on the phone with staff from Scotland... problem sorted! #fuming #fridaynightwasted

@ThreeUK why won’t my mobile data work today? You having problems in Liverpool?

@ThreeUK what is wrong with service? My signal is intermittent all week, most days there is no service at all for hours, and barely 1 or 2 bars of HSDPA signal when active in the Wirral area. Calling 333 was no help, nor was the live chat. My phone and SIM are working well.

@ThreeUKSupport Your customer support over the telephone is crap! I couldn’t understand the woman because of the background noise and she would not listen to what I had to say. Such a shame as your service coverage is spot on.

@ThreeUK my daughter is in America and has been charged £50, she hasn’t used her phone. Aren’t you supposed to send a warning text about roaming charges before you charge?? This is really bad service.

@ThreeUKSupport Is there a service disruption for calls in Liverpool city centre. ?

I have just been accused of lying about extra charges on my phone bill, and been told to apologise. Great customer service @ThreeUK

@ThreeUK have by far the worst customer service. I am being told I need to pay money for a account which was closed, and no one can help me!

@ThreeUK @ThreeUKSupport Sort out the signal in my area. I've missed every single call and text today. It's shocking.

@ThreeUK fuming ! 2 months of crap I can’t get on to my internet it’s slow and in paying for 4 mobiles a month 😡

I’ve had no service for the whole day... life of being with @ThreeUK ...

@ThreeUK @ThreeUKSupport @Ofcom Every single day on Downdetector web site for almost 2 monthsThree Mobile is listed as having 'possible issues' i.e the network is not Operating correctly. Your infastructure is incapable of handling peak time traffic...its nearly 2020 !!

@OmgItsJordd @ThreeUKSupport Nope, been consistent since June It's woeful, before that I used to get 30+ down & the same 25ish up

@ThreeUKSupport It’s been happening all over lately. The signal shows 4g yet I get no internet. Says no signal. Leeds (LS) Wakefield (WF2 WF4) Barnsley (S72, S70) are just a few places. Iphone 11pro

@Vigorrrr @ThreeUKSupport Give me that grans name i will make sure he or she never calls you again

@ThreeUKSupport What is going on with your network - its so grim!! I get such slow internet connectivity everywhere I go - sort the 4g first please!!