3 (Three) Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Holywell and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Holywell |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Upton |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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super duper party millie x
(@adorexalaska) reported
from
Garston, England
If I face right in bed I get 4g signal, if I face left I don't I get like H+ or whatever that is @ThreeUK can't u stretch ur signal like a cm more pls
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Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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a local
(@hib3rnating) reported
from
Roby, England
@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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millie x
(@adorexalaska) reported
from
Garston, England
@ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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gingerpugsley
(@gingerpugsley) reported
from
Birkenhead, England
@ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gatecrasher63
(@gatecrasher63) reported
@ThreeUKSupport My phone has dropped onto Wifi calling again. Quick test shows 20 down and 1 up data speed. Second time in a week. What gives? usually 50/20 speed. LS8 1LT
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Wellsie
(@Tweeter_Of_Two) reported
@virginmedia Why is my mobile constantly losing service (data and not on network) but has full bar service. Then suddenly 4g appears for a second then it's gone again. Have to restart my phone to get it working. Had better service with @ThreeUK and @iD_Mobile_UK
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Jess
(@JessMc861) reported
Never ever bother with #threeuk a month on and they are still billing me despite me cancelling my contract. Then customer support have laptop issues when you ask for issues to be resolved
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Rhea
(@rheemcbee) reported
Cannot believe how bad the customer service has been from @VodafoneUK - cannot wait to go back to @ThreeUK whose service has always been excellent with friendly and efficient people.
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Somebodyelse
(@nobodywillobsrv) reported
@ThreeUKSupport There is some major problem with the website though. It keeps asking me to re-login and then register my number. It's like the cookies or auth mechanism is partially offline or something. Do you have internal site metrics? They might be fixing something.
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Peter Mc Daid
(@PeterMcDaidWine) reported
@ThreeUKSupport so, seven phone calls later, three chats online, no solution here - just £15 taken from my account for services not rendered? That's the @ThreeUK solution? To be honest, doesn't sound entirely legal. @Three_Is_Broken
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sam
(@sxmwht) reported
@ThreeUKSupport Admittedly I don't make many calls, but I received a call yesterday evening from someone whom I know is not on 3, and it was fine. It might be a problem with the recipient's phone. I'm just wondering if there is any testing I can do to narrow it down. Any known issues in CB24?
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Jobbo
(@Jobbo_) reported
@ThreeUKSupport hm ok but that is just saying to report each call I get individually. Or go and block individual numbers (turning a nuisance into a task for me..?). This doesn't really help anyway as the number is always slightly different (last 3 digits). Can the network do anything?
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Ricky Payne
(@oscilgon) reported
@ThreeUKSupport So many issues. Poor reporting. If payment takes you back to the home screen whether it works or doesn't. Even on large 2k screens, everything is either too large or too small to fit and nothing really fits together. Oddly, it works worst on Google Chrome.
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Peter Mc Daid
(@PeterMcDaidWine) reported
@ThreeUKSupport Hi Kymberlie, went to chat support and they first told me I'd not been charged, then that the SIM wasn't active, then that is WAS active, then to go to point of sale for refund, then that there was no refund possible and that the SIM was fine - even though it's not 'readable'