3 (Three)

3 (Three) Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 11/06/2024 03:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent 3 (Three) outage reports came from the following cities: Liverpool, Runcorn, Prenton and Greasby.

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City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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3 (Three) Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • EllieKeegs Ellie Keegan (@EllieKeegs) reported from Liverpool, England

    @ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

  • Belle_Wales Sarah Bell (@Belle_Wales) reported from Liverpool, England

    @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • LauraHitchen Laura Hitchen (@LauraHitchen) reported from St Helens, England

    @ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for

  • neilpowell1971 Neil Powell (@neilpowell1971) reported from Liverpool, England

    @ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

  • LauraHitchen Laura Hitchen (@LauraHitchen) reported from St Helens, England

    When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous

  • MichelleHeymans Michelle Heymans (@MichelleHeymans) reported from Widnes, England

    @ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..

  • LauraHitchen Laura Hitchen (@LauraHitchen) reported from St Helens, England

    @ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.

  • chrisdavidwill1 Christopher Williams (@chrisdavidwill1) reported from Birkenhead, England

    Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.

  • johnthecyclist John Hemmings (@johnthecyclist) reported from Birkenhead, England

    @JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

  • MichelleHeymans Michelle Heymans (@MichelleHeymans) reported from Widnes, England

    @ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew

  • LauraHitchen Laura Hitchen (@LauraHitchen) reported from St Helens, England

    @ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • deathlessdreamr Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, England

    I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

  • Sefton3Peaks Louise Williams (@Sefton3Peaks) reported from Seaforth, England

    @ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡

  • chrisdavidwill1 Christopher Williams (@chrisdavidwill1) reported from Wallasey, England

    @ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.

  • benzini00 Ben Faulkner (@benzini00) reported from Liverpool, England

    @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

  • OneGrumpyMF Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England

    4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

  • sophie_lscott Sophie Scott (@sophie_lscott) reported from Liverpool, England

    This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported

    @grainneisbusy @CyrixInstead @ThreeUK Ee are great, i'm with BT who use their network, and you can get signal everywhere, no dropouts like on three, much better!

  • DanMihail23 Dan Mihail (@DanMihail23) reported

    @ThreeUKSupport Most of the problems are in bs34 5,bs34 6, where was no trouble before with losing signal but last 3 days not much or at all , BS70QE bs70 all área no signal bs32 9 bs32 0 all bs16 1 BS5 0UU

  • BillDecker22 Bill Decker (@BillDecker22) reported

    @steelrattus @ThreeUK Same problem here

  • emh78s Emma (@emh78s) reported

    @ThreeUKSupport Yes got a text back saying needed to ring. Have been on live chat twice. Have phoned. Keep getting told someone will ring and they never do. So frustrated. How hard can it be to get a PAC code. It has been over three weeks now and no further on.

  • ahmad615337 ahmad (@ahmad615337) reported

    @ThreeUK horrible network 😑

  • JohnMPchef John Phillips (@JohnMPchef) reported

    @FurleyKayleigh @ThreeUK Yes you would be able to. It would use any of hone network signal

  • Laurenemiles Lauren Snaathorst (@Laurenemiles) reported

    @ThreeUK We’ve got really bad signal and connection and have had since Sunday in BS34. Unable to make/receive phone calls and barely connecting to the WiFi when home.

  • BigDaveMetal Dave (@BigDaveMetal) reported

    @ThreeUK Data is 100% affected, two bars of signal since last august. It’s a shame that I’ll be cancelling this contract as a long term Three customer. But I’m done with the call centres, live chats and tech support not resolving the problem

  • steelrattus The Stainless Steel Rat (@steelrattus) reported

    @thinkfoo @tony_sutton @ThreeUK Working now, but an accurate reflection of what's broken would be helpful

  • KelvinH27089655 Kelvin Hughes (@KelvinH27089655) reported

    @Simonc41627056 @ThreeUK Bin them off and go with O2. Or anyone. Dreadful customer service. I'll never use them again.