3 (Three) Outage Report in Ellesmere Port, Cheshire West and Chester, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Widnes and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Widnes |
Internet | |
| Chester |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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gingerpugsley
(@gingerpugsley) reported
from
Birkenhead, England
@ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@ThreeUKSupport Hi, we've decided to cancel the account. Doesn't make sense to pay each month for a service that doesn't provide internet access. We're going to give NowTV a try
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alicia Drummond
(@AliciaDrummond8) reported
@ThreeUKSupport NOBODY GO WITH THREE MOBILE, YOU WILL SPEND YOUR LIFE GETTING MONEY TAKEN AND BEING DRAGGED IN CIRCLES BY THE CS TEAM. IT'S THE WORST COMPANY EVER!!!
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Andrew Taylor
(@Andrew_Taylor) reported
@ThreeUKSupport Do Ofcom regulations also require you to not mention it to the customer or provide a convenient way to disable it, though? It wasn't mentioned in the manual or the store listing, and I couldn't turn it off without going to a shop or having an unlocked smartphone lying around.
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Leon
(@grynger) reported
@ThreeUKSupport I’ve downloaded the wifi config for London Underground but no station I’ve been to has three Wi-Fi SSID. Including Tottenham Court Rd Paddington Euston or Euston Sq why is this? I can only see Virgin SSID which no longer allows Three login
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Alicia Drummond
(@AliciaDrummond8) reported
@ThreeUKSupport THREE MOBILE IS THE WORST PHONE NETWORK OUT THERE. I'VE HAD MY PHONE UPGRADE CANCELLED 3 TIMES AND CALLED THEM EVERY DAY. NOBODY CAN GIVE ME A REASON WHY IT'S BEEN CANCELLED. IT'S A JOKE
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Sophie Jones
(@SophieJ74842594) reported
@ThreeUKSupport I cannot use the 3app because I have a Chinese phone, which does not allow me to download. Can you please just help me to find out my plan and if I can use go roam for free please?
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Alicia Drummond
(@AliciaDrummond8) reported
@ThreeUKSupport I've been a customer for over 10 years. And you take my money every month but can't even get my new phone to me or give me reason as to why you cancel the order EVERY TIME. It's not good enough.
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Harrison
(@HarrisonKent1) reported
@ThreeUKSupport Hi, I believe my iPad contract is ending either this month or next month. How can I check this & stop it auto renewing. I can’t access My3 on the device as my sim doesn’t work and your call centre wasn’t able to fix it
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Dan Sandow
(@SWWtrainspotter) reported
@ThreeUK had an email saying i owe money to you but i dont recognise the last 3 numbers of the mobile number, any support please, not finding it on your site
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Doviak
(@Thedoviak) reported
@ThreeUKSupport Yes, a block on my data, but it’s ok, was finally resolved after many days and hours of live chat disconnections. The shame was I knew something like that was the issue, but seems that no one else did so hours of going round in circles. Sorted now though
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Sophie Jones
(@SophieJ74842594) reported
@ThreeUKSupport I am trying to log into website but it is not working. I click the button and nothing happens