3 (Three)

3 (Three) Outage Report in Ellesmere Port, Cheshire West and Chester, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ellesmere Port, Cheshire West and Chester, England 05/30/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent 3 (Three) outage reports came from the following cities: Liverpool, Prenton, Runcorn, Sandycroft, Wallasey and Chester.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Phone

Community Discussion

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3 (Three) Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • benzini00 Ben Faulkner (@benzini00) reported from Liverpool, England

    @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    @RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.

  • MichelleHeymans Michelle Heymans (@MichelleHeymans) reported from Widnes, England

    @ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..

  • charl_middo Charlotte (@charl_middo) reported from Birkenhead, England

    @ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.

  • LauraHitchen Laura Hitchen (@LauraHitchen) reported from St Helens, England

    When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous

  • drlornayoung Lorna Young (@drlornayoung) reported from Liverpool, England

    Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • gordonturner71 Gordon Turner (@gordonturner71) reported from St Helens, England

    @ThreeUKSupport Finally got onto the site with the code after your crap site crashed and bloody guess what??? Yes your right all presale tickets are gone for all locations with @ThreeUK @ThreeUKSupport so now I have to wait till Saturday and hopefully be one of the lucky ones. Useless

  • MichelleHeymans Michelle Heymans (@MichelleHeymans) reported from Widnes, England

    @ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • charl_middo Charlotte (@charl_middo) reported from Liverpool, England

    @ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

  • LifeTraveller77 Al-Scousio del Chiellini* 🟨🟥 🇮🇹 (@LifeTraveller77) reported from Liverpool, England

    @ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

  • LauraHitchen Laura Hitchen (@LauraHitchen) reported from St Helens, England

    @ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for

  • chrisdavidwill1 Christopher Williams (@chrisdavidwill1) reported from Wallasey, England

    @ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.

  • johnthecyclist John Hemmings (@johnthecyclist) reported from Birkenhead, England

    @JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

  • chrisdavidwill1 Christopher Williams (@chrisdavidwill1) reported from Birkenhead, England

    Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.

  • drlornayoung Lorna Young (@drlornayoung) reported from Liverpool, England

    @ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?

  • LauraHitchen Laura Hitchen (@LauraHitchen) reported from St Helens, England

    @ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!

  • LauraHitchen Laura Hitchen (@LauraHitchen) reported from St Helens, England

    @ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • bev28542155 bev (@bev28542155) reported

    @ThreeUKSupport Yes and same situation today. What is the problem?

  • eljacko95 Jack Ritchie (@eljacko95) reported

    @ThreeUK fix your shitty 4g, what's the point of paying for something that might slightly work 3/10 times

  • cycleoptic cycleoptic (@cycleoptic) reported

    @TollingtonLTN @JoshOwenMorris @ThreeUK Go to their site, Postcode to see if in 5G area. Start filling form they then ask for full postcode again and you select your full address. I was then told that I could only have a *4G* modem! I contacted "support" who said no to 5G as area of North London was too "congested" !

  • Zureedolls Reggae Toya (@Zureedolls) reported

    @ThreeUK so dissapointed that after years of being your customer, you have been overcharging me by over £30 after my last 2 yr contract ended in November and I am now on SIM only. I am now considering leaving your company after years of being loyal.

  • ferretd69 Phil Davis (@ferretd69) reported

    @AliHom @Three_Is_Broken @ThreeUKSupport Never had either in TN9. But they are sponsoring Chelsea so they are OK with poor service.

  • Mellie_Worlds Mellie (@Mellie_Worlds) reported

    @ThreeUK 3 is offering an £20 unlimited package but as an existing customer in my app it says £16 sim only same deal for me . So I call them because my old contract is over but they won’t give me the £16 deal they promised. About to lose a long time customer over £4 #shameful

  • wendy4k Wends (@wendy4k) reported

    @ThreeUK rang yesterday to speak to an advisor but was told experiencing technical issues. Has this now been resolved as still need to speak to an advisor?

  • ohaymonica monicaaa 🧸 (@ohaymonica) reported

    Why does take me 4/5 attempts to get through to @ThreeUK and even then just being put on hold and listening to static until i need to hang up and do it all over again.

  • mohammed__usman Mohammed Usman (@mohammed__usman) reported

    @HoverShutterbug @ThreeUK Not surprised, customer service seems to have gone down the past in the last year or 2

  • bitemespices BiteMe (@bitemespices) reported from Northamptonshire, England

    @ThreeUKSupport I was told it was with 'the appropriate team' who would be reminded there was still an issue.