3 (Three)

3 (Three) Outage Report in Ellesmere Port, Cheshire West and Chester, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ellesmere Port, Cheshire West and Chester, England 09/05/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent 3 (Three) outage reports came from the following cities: Liverpool, Ellesmere Port, Widnes, Runcorn, Eastham and Mold.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomEllesmere Port Internet
United KingdomWidnes Phone

Community Discussion

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3 (Three) Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.

  • Andyw1803 Andy Wallace (@Andyw1803) reported from Kelsall, England

    @ThreeUKSupport Hi, we've decided to cancel the account. Doesn't make sense to pay each month for a service that doesn't provide internet access. We're going to give NowTV a try

  • gingerpugsley gingerpugsley (@gingerpugsley) reported from Birkenhead, England

    @ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three

  • Flannybluebird Stephen Flanagan (@Flannybluebird) reported from Ellesmere Port, England

    Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡

  • MasonSheehan__ Mason (@MasonSheehan__) reported from Runcorn, England

    @ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks

  • adorexalaska millie x (@adorexalaska) reported from Garston, England

    @ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work

  • OneGrumpyMF Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England

    4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

  • jocelyngarvey jocelyn garvey (@jocelyngarvey) reported from Liverpool, England

    @ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃

  • sufyanabbas ⁦ المجد للشهداء ⁦✌️⁩⁦✌️⁩ I Can't Breathe (@sufyanabbas) reported from Liverpool, England

    @ThreeUK Live chat Not working !!

  • martyn1444 Martyn (@martyn1444) reported from Birkenhead, England

    @AdamSaunders02 @ThreeUKSupport The linked to URL is bogus. 3-network”dot”support. Avoid.

  • EmilyJMawdsley Emily Mawdsley (@EmilyJMawdsley) reported from Liverpool, England

    @ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working

  • EllieKeegs Ellie Keegan (@EllieKeegs) reported from Liverpool, England

    @ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

  • scousemanblue Mark (@scousemanblue) reported from Liverpool, England

    @ThreeUK your 4g signal between Huyton L36 and Broadgreen L14 is shocking. Fix that before you try and sell everyone 5g

  • PajamaBookGirl BookGeekWearsPajamas (@PajamaBookGirl) reported from Liverpool, England

    Imagine @ThreeUK had to reimburse you for the amount of time they lose signal.

  • neilpowell1971 Neil Powell (@neilpowell1971) reported from Liverpool, England

    @ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

  • misslornayoung Lorna Young (@misslornayoung) reported from Liverpool, England

    @ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!

  • LouiseOconnel18 Louise Oconnell (@LouiseOconnel18) reported from Roby, England

    @ThreeUK I need help with my minutes and can’t access the app or your page on line

  • hib3rnating a local (@hib3rnating) reported from Roby, England

    @ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone

  • davidbowes80 Dave the deccy (@davidbowes80) reported from St Helens, England

    After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

  • adorexalaska super duper party millie x (@adorexalaska) reported from Garston, England

    If I face right in bed I get 4g signal, if I face left I don't I get like H+ or whatever that is @ThreeUK can't u stretch ur signal like a cm more pls

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChallengerCliff Cliff (@ChallengerCliff) reported

    @ThreeUK got a bill for my closed account a month ago saying I’m 23 quid in credit. No refund yet - it’s well over 14 days. Bored of waiting for someone to answer in customer services

  • redwillow55 j-c-1985 (@redwillow55) reported

    @ThreeUK your phone service in built up areas is abysmal. Particularly glasgow city centre. It has been for months now. Sort it out.

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported

    I dont do coincidence @virginmedia goes down then a couple hours late BT are knocking on my door offering me their new internet in my area coincidence I THINK NOT! @ThreeUK need to boost their signals i have 2 sick kids going mad cos they have no internet & mobile signal is low!

  • ChrisCharlesD1 Chris Dawson (@ChrisCharlesD1) reported

    @ThreeUKSupport another day and still unable to top up anon 2 sims for my children. No I do not want an app or to save my details. All it ever says There aren't any Data Packs that match your plan. Totally Broken system

  • sanmathers Sandra Mathers (@sanmathers) reported

    @ThreeUK Still experiencing huge problems with calls. So frustrating - when will this solved?

  • redwillow55 j-c-1985 (@redwillow55) reported

    @ThreeUK your service in built up areas is abysmal. Particularly in Glasgow Centre, and has been for months now. Sort it out.

  • Mr_JRobertson Jamie Robertson (@Mr_JRobertson) reported

    @ThreeUKSupport Why do complaints of fraud not get taken seriously by your call centre? Promised resolution in 72 hours to be told to wait to find out if fraud has taken place. Disgusting treatment!

  • vikshrasss aaaand it's gone (@vikshrasss) reported

    @ThreeUK Having issue with PAC code, and three's live chat never open. Can you assist please?

  • DoubleTimeDanny DoubleTimeDan (@DoubleTimeDanny) reported

    @TutanotaTeam @ThreeUK @ThreeUKSupport Haha I was talking to them about this on support and they said you were blocking the email and to instead use Gmail

  • CaffrayJames jimbo (@CaffrayJames) reported

    @ThreeUK Hi can you help I've move house and can't get a signal inside of the house seems I have to go to the end of road any suggestions