3 (Three)

3 (Three) Outage Report in Ellesmere Port, Cheshire West and Chester, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ellesmere Port, Cheshire West and Chester, England 12/11/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent 3 (Three) outage reports came from the following cities: Upton and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomUpton Phone
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Internet

Community Discussion

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3 (Three) Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • gordonturner71 Gordon Turner (@gordonturner71) reported from St Helens, England

    @ThreeUKSupport Finally got onto the site with the code after your crap site crashed and bloody guess what??? Yes your right all presale tickets are gone for all locations with @ThreeUK @ThreeUKSupport so now I have to wait till Saturday and hopefully be one of the lucky ones. Useless

  • Eva_Number9 Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England

    @ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @ThreeUKSupport I've recently changed my email address, I've tried changing it through the app and online, but I get a message saying to contact customer services (pt. 1 of 2) ...

  • drlornayoung Lorna Young (@drlornayoung) reported from Liverpool, England

    Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks

  • LauraHitchen Laura Hitchen (@LauraHitchen) reported from St Helens, England

    @ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for

  • HarrietWarnock Harriet Warnock She/Her (@HarrietWarnock) reported from Liverpool, England

    If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?

  • LauraHitchen Laura Hitchen (@LauraHitchen) reported from St Helens, England

    @ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • charl_middo Charlotte (@charl_middo) reported from Birkenhead, England

    @ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.

  • thatgirlAmyRay ✨Amy 🌙 (@thatgirlAmyRay) reported from Connah's Quay, Wales

    WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    @RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.

  • chrisdavidwill1 Christopher Williams (@chrisdavidwill1) reported from Wallasey, England

    @ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.

  • chrisdavidwill1 Christopher Williams (@chrisdavidwill1) reported from Birkenhead, England

    Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.

  • LauraHitchen Laura Hitchen (@LauraHitchen) reported from St Helens, England

    When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous

  • drlornayoung Lorna Young (@drlornayoung) reported from Liverpool, England

    @ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @ThreeUKSupport Hi Joe, yes they both bring up the same account info, I'm just unable to view any bills, change details etc on the login with my new email

  • LifeTraveller77 Al-Scousio del Chiellini* 🟨🟥 🇮🇹 (@LifeTraveller77) reported from Liverpool, England

    @ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage

  • LauraHitchen Laura Hitchen (@LauraHitchen) reported from St Helens, England

    @ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.

  • charl_middo Charlotte (@charl_middo) reported from Liverpool, England

    @ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • beerstar58 Mark Webster (@beerstar58) reported

    @ThreeUKSupport Well its not being paid!! And if services are restricted, my contract will be terminated and no money will be going to three. Worst company ever. **** signal in most places

  • jgah 💙 Jeremy Hewer (@jgah) reported

    @ThreeUKSupport Have done all that and no better. You may claim there are no issues, but I can assure you performance has fallen off a cliff. But thank you anyway for looking into it.

  • Mount38950927 Mount😍 (@Mount38950927) reported

    @ThreeUKSupport the signal in the SS9 area is awful and has been like this for a while now

  • kurosakirans alison (@kurosakirans) reported

    why do i keep getting no service on my phone? @ThreeUK

  • Hurly_Burly Hurlyburly (@Hurly_Burly) reported

    @ThreeUKSupport I've been with 3 for literally 20 years. The signal in the BN3 area for the last 18 months has been absolutely diabolical. You've finally broken me. I'm going to another network. Congratulations. Two decades but you've become that awful that I'm finally done. 👏👏

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @ThreeUKSupport Hi, what is the problem with the network at BA11AP. I’vs been in that area loads over the past few weeks and have had no issues at all. Data is fast. 100mbps

  • Hurly_Burly Hurlyburly (@Hurly_Burly) reported

    @ThreeUKSupport Multiple times. A robot human man with zero empathy, sincerity in his tone or emotional intelligence repeated to me over and over it would be fixed before September 10rh last year. It's still awful. This is me asking for help. I've asked. You guys do nothing. You're horrendous

  • che7sey chels 🐝 (@che7sey) reported

    @ThreeUKSupport @ThreeUK ive been trying to activate a sim card with you but your website isn't letting me, keeps saying there's a problem, been trying for over a week now.. can one of you do it please cause I'm losing my patience lol

  • Ram0690Ram Ram (@Ram0690Ram) reported

    @ThreeUKSupport Why does it display ‘ No Caller I’d’ calling. Is there any issues with 3 network ?

  • pickypooAndy andy clarke (@pickypooAndy) reported

    @ThreeUK any chance you could actually deliver network coverage, other than the bosses house???