3 (Three) Outage in Ellesmere Port, Cheshire West and Chester, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Ellesmere Port, England

3 (Three) Outage Chart in Ellesmere Port, Cheshire West and Chester, England

August 19: Problems at 3 (Three)

3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(50.83%)
Phone
(27.90%)
Total Blackout
(9.93%)
Wi-fi
(6.38%)
E-mail
(4.49%)
TV
(.47%)

3 (Three) Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent outage reports and issues originated from St Helens, Birkenhead, Liverpool, Upton, Penyffordd, Chester, Bromborough and Widnes.

Birkenhead Total Blackout
Liverpool Internet
Upton Phone
St Helens Internet
Liverpool Internet
Chester Phone

3 (Three) in Ellesmere Port, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
  • FabinhoMert Fabinho Mert #GTTO #JC4PM (@FabinhoMert) reported from St Helens, England

    @ThreeUKSupport You need to own this and be truthful with your customers. I’m paying for a service I’m not receiving and im well within my rights to cancel. But I’m giving you the benefit of the doubt to try and explain please.

  • NeilMG_ Neil Mackenzie-Grieve (@NeilMG_) reported from Penyffordd, Wales

    @ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞

  • bernardomed bemed (@bernardomed) reported from Liverpool, England

    Thanks for the crap internet @threeuk

  • Ecarter537 Ethan Carter (@Ecarter537) reported from Liverpool, England

    @ThreeUKSupport Yes but the calls are Failing constantly due to Poor Signal

  • Ecarter537 Ethan Carter (@Ecarter537) reported from Liverpool, England

    @ThreeUKSupport No I’m currently on 2G But often drops down to 1G

  • Ecarter537 Ethan Carter (@Ecarter537) reported from Liverpool, England

    @ThreeUK My Phone is supposed to have 4G but for the past 6 weeks or more it has only had 2G I have checked the coverage checker an it says that work is being done in my local area to fix and that it should be fixed By today’s date 29/06/19 which it isn’t any chance you can help

  • LucySharpPR Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • AdamOsborneEFC Adam Osborne (@AdamOsborneEFC) reported from Liverpool, England

    You ***** let me down yesterday @ThreeUK. Trying to bell people and I had no signal. Can't wait for me contract to run out

  • FabinhoMert Fabinho Mert #JC9 (@FabinhoMert) reported from St Helens, England

    @ThreeUKSupport I need a little help with my bill. Iv recently paid my direct debit which was taken on the wrong date (I changed it a month ago) I now have a bill for the correct date which seems to have a full months charges on again so I’ll have paid 2 months in space of 5 days

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport I have gone over this issue God knows how many times. Got told I can't be put threw to the complaints department by two men BUT the third guy put me threw but still not progress

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport I am currently sitting here with one bar of signal and my partner is in work with no signal...........

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport So now after running God knows how many checks our signal issues are still the same. Called honnor and they are willing to take the phones foe checks BUT that leaves myself and partner with no phone to use, which then will cost us more money to buy a temp phone

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport NEW SIM, 4 PHONE CALLS AND WEB CHAT AND MYSLEF AND PARTNER STILL CAN'T GET FULL SIGNAL.... PAYING £30 A MONTH 😠😠😠😠

  • RebeccaCahill10 Rebecca Cahill (@RebeccaCahill10) reported from Liverpool, England

    @ImogenWeekender @ThreeUK @ThreeUKSupport I always used to have problems with bills with them, massive over charges wrong direct debit dates, bills were always messed up! Took my custom elsewhere as they didn’t do anything about it despite numerous calls to them x

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Widnes, England

    @ThreeUKSupport I would rather somone call me, the Web chat cuts out just to signal issues

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Widnes, England

    @ThreeUKSupport Honour 8x.... I belive this phone just has poor signal capability

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Widnes, England

    @ThreeUKSupport Had the same plan etc in old phones and did not have this issue as bad, we are fed up

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Widnes, England

    @ThreeUKSupport You have tryed I just wanna swpa my phone this signal problems did not happen on old phone

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUK If you have signal 😕

  • coachdancad Dan Cad (@coachdancad) reported from Liverpool, England

    @ThreeUKSupport No, I’ve only been told repeatedly via Twitter that I can’t receive support. But if customer services can help, please link me; thanks in advance.

  • jangeorge_swe Jan George (@jangeorge_swe) reported from Liverpool, England

    @ThreeUKSupport Thats not good enough! You have the technology to support it in your system/software in Sweden but wont implement it here in UK!

  • buddaboy ˗ˏˋ Mike C ˎˊ˗ (@buddaboy) reported from Sandymoor, England

    @aburrows @ThreeUK A new SIM will obviously not fix your signal issues though :) Mines also crap indoors, but that's what WiFi is for.

  • Bry_Armour84 Bry Armour 🦍 (@Bry_Armour84) reported from Wallasey, England

    When you get harassed by your network provider cause your contract is due for renewal and you can’t remember the password you set up silly amount of years ago, so they can’t take the conversation any further which is fine but still try and ring me 10 times a day! Taraaa @ThreeUK

  • charl_middo CLM (@charl_middo) reported from Liverpool, England

    I swear @ThreeUKSupport have the worst customer service department. Over 30 hours since I spoke to someone about my lack of internet, and 5 advisers later I’ve been told it will be activated within the next hour. I was told that 5 hours ago too. #fuming

  • xLove_Sarahx Sarah 🦄 (@xLove_Sarahx) reported from St Helens, England

    @ThreeUKSupport There's so many people with the same complaint that I really don't think it's something as simple as uninstall/reinstall

  • chrisliston_ Chris Liston (@chrisliston_) reported from Seacombe, England

    @ThreeUKSupport I appreciate you messaging but that’s no help whatsoever unfortunately. Three in touch uses Wi-Fi networks which I don’t have when I’m outside walking in town. Super-Voice talks about how you’re fixing blackspots indoors which is not convinced about as I can’t even get a 1/2

  • chrisliston_ Chris Liston (@chrisliston_) reported from Wallasey, England

    @ThreeUKSupport Honestly it’s been the same for about a year or more. It just seems like the area between those two points is massively oversubscribed with connections at most times of day. So you’ll get signal but using anything internet based is pointless as it’s so slow. Calls seem mostly 1/2

  • Bluebird0309 Jill (@Bluebird0309) reported from Chester, England

    @anniebea56 @ShelaghFogarty My previous one did that @AppleSupport was useless no customer service just wanted to sell me an upgrade I finished up dealing with my provider @ThreeUK brilliant service and I wasn’t out of pocket

  • John_Kelly17 John Kelly (@John_Kelly17) reported from St Helens, England

    @ThreeUKSupport hi the Wuntu app hasn’t worked for days for me, it sends notifications but every time I try to open it I just get the black spinning circles! Tried to reinstall, same issue.

  • mattdh1993 Matthew (@mattdh1993) reported from Shotton, Wales

    @lukeMcroft @ThreeUKSupport @Sophia28x It’s poor mate, I haven’t had either, and I ordered it on preorder day. Quite early too.

  • Garethrobbo Gareth Robinson (@Garethrobbo) reported from Liverpool, England

    @ThreeUK Must have zero, and we really mean absolutely no, customer service skills to apply.

  • AmandaYeardsley Amanda Yeardsley (@AmandaYeardsley) reported from Dodleston, England

    @cox_tom @ThreeUK This is all mobile phone companies. I once had success with a customer service situation (not phone co) by finding the ‘service excellence’ (ha) director on Linkdn and emailing him directly. A phone call from someon with a solution and compensation within 10 minutes.

  • LauraEnnisK Laura Karban (@LauraEnnisK) reported from Liverpool, England

    Tried to move over to @ThreeUK after being with @O2 for seventeen years and the customer service has been so utterly dreadful I'm reconsidering (despite them being cheaper). Anyone know if they're worth persisting with? Is it this bad all the time or have I been unlucky?

  • mollydavey molly davey (@mollydavey) reported from Liverpool, England

    @ThreeUK been on the phone to your complaints department for 91min with staff in India who told me they were unable to find a record of my account and refused to help further. 13min on the phone with staff from Scotland... problem sorted! #fuming #fridaynightwasted

  • timdsewell Tim (@timdsewell) reported from Chester, England

    @ThreeUKSupport Hi Three Are you able to tell me if a Samsung Galaxy S6 I brought from you in November 2015 will be locked to Three or now that it is out of contract can it be used on another network?

  • turpinator1986 Amy (@turpinator1986) reported from Woolton, England

    @ThreeUK why won’t my mobile data work today? You having problems in Liverpool?

  • Merseynerd Owen Williams (@Merseynerd) reported from West Kirby, England

    @ThreeUK what is wrong with service? My signal is intermittent all week, most days there is no service at all for hours, and barely 1 or 2 bars of HSDPA signal when active in the Wirral area. Calling 333 was no help, nor was the live chat. My phone and SIM are working well.

  • Kyle_Crickmore @Kyle_Crickmore (@Kyle_Crickmore) reported from Liverpool, England

    @ThreeUKSupport Your customer support over the telephone is crap! I couldn’t understand the woman because of the background noise and she would not listen to what I had to say. Such a shame as your service coverage is spot on.

  • Townie159 Sam Town (@Townie159) reported from Delamere, England

    @ThreeUK is there a service outage in the CW8 area, I have signal but can’t use voice or data. Online form doesn’t let me report an issue.

  • SteveJohnsy ?? (@SteveJohnsy) reported from Liverpool, England

    @ThreeUKSupport Is there a service disruption for calls in Liverpool city centre. ?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • ejselley Ed Selley (@ejselley) reported

    @ThreeUKSupport Eventually. I think I've said this to you a few times but home router customers really need a different login parameter than phone numbers- it really doesn't work very well.

  • thaymonts thay (@thaymonts) reported

    @CarmenSandieho @ThreeUK That’s why I cancelled my three number and switched to another account. They’re great until you face an issue, then they become your worst nightmare. Very poor and unprepared customer service.

  • siegeism siege (@siegeism) reported

    @GadgetsBoy @ThreeUK At my London home no reception. Apparently it’s not guaranteed as the signal “can be affected by buildings, trees, amount of people and weather”, basically my signal is only certain if I live alone on the moon....

  • stubbsy72 Marc Jan Stubbs (@stubbsy72) reported

    @ThreeUK How can you not get a joining customer their new phone in 4 days, when its in stock! The worse start ever, being told by customer services that is stuck on the system and may become unstuck if I wait another 24 - 48 hours, Jokers!!!!

  • Andyforrest90 andy forrest (@Andyforrest90) reported from Kingston upon Thames, England

    @ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi

  • harrietorchard Harriet Condé (@harrietorchard) reported

    @ThreeUKSupport Hi, please could you help with: There are the following errors. Whoops, something went wrong. Please try again. MY3-CHANGE-EMAIL-RESPONSE-ERROR After using password reset link

  • ThatCornishLadd Connor🚌💨|📸|🕹 (@ThatCornishLadd) reported

    @ThreeUKSupport can you explain why you advertise as “the best network for data” currently my data seems slower than a snail on speed. I can’t load anything on social media etc... full 3G signal but nothing wants to load... partner has the same issue too!

  • Dazz285 Dazz285 (@Dazz285) reported

    @three_broadband @benwood @ThreeUK @shauncollins @ali07 @kestermann No a 3 mobile customer with this terrible speed

  • Razza_G r y a n (@Razza_G) reported

    @JamieMellor81 @GadgetsBoy @ThreeUK If it helps, I’ve just binned Virgin Media off for a Three 4g home broadband set up. Full signal pulling 90mbps, streaming Netflix in 4K and playing Call of Duty with zero noticeable lag. Roll on 5g! 🤩

  • xanjos Jason Tuyen (@xanjos) reported

    @ThreeUKSupport Again I've forgotten what my password was but I'll see if resetting it might fix the problem and hopefully as you said it should be linked to my email.