3 (Three) Outage Report in Tarvin, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Tarvin, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Tarvin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 22: Problems at 3 (Three)
3 (Three) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (59%)
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Phone (18%)
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Total Blackout (13%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Tarvin, Cheshire West and Chester, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Cheshire West and Chester, Chester, Runcorn and Prenton.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Tarvin, England
Latest outage, problems and issue reports in Tarvin and nearby locations:
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Harriet Warnock She/Her (@HarrietWarnock) reported from Liverpool, England
If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?
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Matthew Traynor (@MatthewTraynor) reported from Liverpool, England
Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.
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Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England
@RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.
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Lorna Young (@drlornayoung) reported from Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Lorna Young (@drlornayoung) reported from Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹 (@LifeTraveller77) reported from Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Charlotte (@charl_middo) reported from Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Brilliant Tours (@brilliant_tours) reported from Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Michelle Heymans (@MichelleHeymans) reported from Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Michelle Heymans (@MichelleHeymans) reported from Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Ben Faulkner (@benzini00) reported from Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Sarah Bell (@Belle_Wales) reported from Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Sophie Scott (@sophie_lscott) reported from Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Andy Wallace (@Andyw1803) reported from Kelsall, England
@ThreeUKSupport Hi, we've decided to cancel the account. Doesn't make sense to pay each month for a service that doesn't provide internet access. We're going to give NowTV a try
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Neil Powell (@neilpowell1971) reported from Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Ellie Keegan (@EllieKeegs) reported from Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Mason (@MasonSheehan__) reported from Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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Emily Mawdsley (@EmilyJMawdsley) reported from Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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المجد للشهداء ✌️✌️ I Can't Breathe (@sufyanabbas) reported from Liverpool, England
@ThreeUK Live chat Not working !!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve ALAW💙🤍💛 (@SteveHaylesALAW) reported
@ThreeUK @SMARTYMobileUK Why has my full 5g signal gone to a single bar 4g a few weeks ago with no improvement? I’m in the M28 north Walkden area
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Poles For Legs (@FrayHussle) reported
@ThreeUK my roaming's not working in France! Help me out!
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lookin ahh (@lukkin_ahh) reported
@ThreeUKSupport Please tell me how to cancel my three contract for my broken phone? I can’t access the one time passcodes that get sent to it!
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AR crypto (@ARcrypto12) reported
@ThreeUKSupport anybody finding it difficult to get internet and to access txts Coventry area, had problems for around 36 hrs or so very hit n miss, seriously looking to move to another supplier
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RachT234 (@RachT234) reported
@ThreeUK Because I’d already cancelled, Three’s automated menu gave me no option for billing — only technical support. When I got through to an agent, I made it incredibly clear (via RelayUK) that I needed billing. They ignored that and left me in the wrong department for 25+ minutes.
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RachT234 (@RachT234) reported
THREAD: How @ThreeUK @ThreeUKSupport failed me as a disabled customer — and why accessibility in customer service still has a long way to go. #AccessibilityMatters #DisabilityRights
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James (@Nightworker1234) reported
@ThreeUKSupport your online advisors are awful
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James (@Nightworker1234) reported
@ThreeUK what the hell is going on with your customer service. Going around in circles with your agent for the third time of trying to get a number changed?
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𝒜𝓃𝒹𝓎 🇬🇧 🇺🇦 (@AndyMC_74) reported
@grantdotdev may which network you not sure if to move my number to @ThreeUK or @o2
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Waza (@TheUnitedFan04) reported
@ThreeUKSupport @CCTV_etc How do we know then what network it’s connected to at the moment?