3 (Three) Outage Report in Wrexham, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Wrexham, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Neil Mackenzie-Grieve
(@NeilMG_) reported
from
Penyffordd, Wales
@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK
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RuthieMcmarshmallow
(@RuthieM81) reported
from
Wrexham, Wales
Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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irene8
(@irene882214844) reported
@ThreeUK can customer services contact me as a priority please? I’ve wasted an hour trying to use the chat service
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Athens - The Truth
(@AthensTheTruth) reported
@ThreeUKSupport The problem still has not been sorted out, although I have chatted for hours with "Three" via the "Chat" facility on the "Three" website. Please see my latest DM to you sent at 2.39 this afternoon and not yet answered by anybody.
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Sophie♥
(@xSophieSophie) reported
I've had no internet ALL DAY so I've been unable to work and seeing as I'm self employed I've just lost an entire day of earnings thanks to @ThreeUKSupport. Your website says you're making upgrades but I received no notification or letter to say my internet would be down today
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ChairmanBLAOW
(@ChairmanBLAOW) reported
@ThreeUKSupport Yeah they're sending a new SIM out as was the same issue on a different handset. A working SIM worked fine on this device.
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Mark Tredgold
(@Tredders) reported
@ThreeUKSupport How can I cancel a contract? It’s my daughter’s phone & I’m out of the country so can’t call 333. Your webchat just says “sorry for your wait”. I’d like to give my 30 days notice, but it seems unusually difficult to be able to do that. Is there an email?
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Samuel D Johnston
(@samueldjohnston) reported
Broken phone. @Apple want to charge over £350 for repair - fine, I speak to the contract company @ThreeUK want me to pay for it up front to be reimburssed - becuase I obviously have that money lying around. This is going to be a great last six months of my contract
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utterlyelastic
(@giuliabaldi) reported
@ThreeUK You need yo sort out your customer service, I've been patient 15 years but this time it's too much, if the issues created by a faulty device and unexistent 5G are not sorted in 24h I will leave after 15 years. How's that as a 'client satisfaction' feedback?
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Rantomon - Black Lives Matter -
(@Rantomon) reported
@ThreeUKSupport There's no point in submitting a complaint to a company with selective hearing. I'll see about getting a new SIM, it's bizarre that 3 are providing substandard sims then refusing responsibility for this issue which is entirely 3's fault. Smh
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Mark Sones
(@MarkSones2) reported
@ThreeUKSupport @ThreeUK have had no phone signal and no three broadband at my house for over 4 days with no explanation. Absolute shambles
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H🏖🗺
(@hls1978) reported
@ThreeUKSupport @superdrugmobile Thanks. Yeah I realise it with them but they are next to useless at replying. It’s three network they use though so that’s why I checked your status.