3 (Three) Outage Report in Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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RuthieMcmarshmallow
(@RuthieM81) reported
from
Wrexham, Wales
Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK All the data is restored here so we're all sorted. No different to how O2 went down for not paying their bill recently 😆
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡
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Neil Mackenzie-Grieve
(@NeilMG_) reported
from
Penyffordd, Wales
@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Chester, England
@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sophia
(@sophiaranting) reported
@Hyperoptic never thought I'd be left without internet in London, so thanks for that, will be switching to @bt_uk asap. You will also be compensating me for my @ThreeUK bill because I have no choice but to hotspot my phone in the meantime.
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Scott Jacobs-Lange
(@ScottJacoLange) reported
I don't like taking to Twitter for this but I'm so frustrated with @ThreeUK at being sent around in circles whilst they fail to fix their signal in my area of #Bristol which has gone on for three years. Now they've switched off my home signal box, so I'm back to zero! @itvMLshow
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𝓜𝓪𝓻y1888 Hakšabanović
(@MissMary40l) reported
from
Glasgow, Scotland
Anyone having problems texting Vodafone ,what's going on @ThreeUK
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Steven Udale
(@StevenUdale33) reported
@ThreeUK customer service not available to chat!! Months of extremely poor signal and my bills going up?? Which company is best for signal?
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Arran McDonald
(@Arranmc182) reported
@ThreeUKSupport have you lost my order as placed one last week and was given a delivery date and now been on chat for over an hour to be told I might not even get it on the day you stated now, what poor customer service I have had so far
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Megan 🦏
(@DizzySunglow) reported
@ThreeUKSupport I understand that you want to help but unfortunately we are mid economic crisis and @ThreeUK is currently making money off money that they should never have charged us. Absolute nightmare of a company to deal with.
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Naomi Jackson
(@missnaomifaith) reported
Phoned up @ThreeUK customer services who suggested I go to my local shop… they said they’d have the tools to help me out
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Steven Udale
(@StevenUdale33) reported
@ThreeUKSupport This has been going on for ages, I have one bar of signal so unless I have WiFi it drops out or doesn’t work and I pay a lot of money per month. Also the additional message charges (when I have unlimited) haven’t been reimbursed as promised. I can’t ring as I’m at work.
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Carlzzz
(@Carlz94x) reported
I honestly regret moving from EE to @ThreeUK the data is ridiculously slow, never have connection half the time 😠
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Loz Blake
(@LozBlake) reported
Honestly the roaming experience I've had with @ThreeUK the last few days has been utterly awful.