3 (Three)

3 (Three) Outage Report in Wrexham, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Wrexham, Wales 12/13/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • RuthieM81 RuthieMcmarshmallow (@RuthieM81) reported from Wrexham, Wales

    Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming

  • LucySharpPR Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Kelsall, England

    @RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK All the data is restored here so we're all sorted. No different to how O2 went down for not paying their bill recently 😆

  • UFOlogyUK UFOLogy.UK (@UFOlogyUK) reported from Buckley, Wales

    @ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡

  • UFOlogyUK UFOLogy.UK (@UFOlogyUK) reported from Buckley, Wales

    Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡

  • NeilMG_ Neil Mackenzie-Grieve (@NeilMG_) reported from Penyffordd, Wales

    @ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK

  • UFOlogyUK UFOLogy.UK (@UFOlogyUK) reported from Buckley, Wales

    @ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Anthony_Burwood Tony Burwood (@Anthony_Burwood) reported

    @ThreeUKSupport help needed after filling in the online form ,chatting to customer support three times ,having guarantees ...my number still not ported across ,find me some one who can actually do this

  • kirstywoolven Kirsty Woolven 🎄 (she/her) (@kirstywoolven) reported

    @ThreeUKSupport and it's just really poor service, like I don't think I will be put through to the complaints team and that I'll be disconnected after an hour.

  • nass_tt TT_Nass (@nass_tt) reported

    @ThreeUK customer service is absolutely appalling. Been on the phone for almost three hours nobody has taken my complaint seriously

  • DebzGlover Debz Glover😜 (@DebzGlover) reported

    @ThreeUKSupport Still hasn't been resolved. I spoke to someone before Xmas who said you'd received the mifi on 10th December and now I've just got x2 letters telling me it's not received and that I have an o/s amount on my account. So has it been received or not?! Sick to death of your Network!

  • kirstywoolven Kirsty Woolven 🎄 (she/her) (@kirstywoolven) reported

    @ThreeUKSupport What other methods are there to complain? I don't trust the live chat, the phone team don't support the new PAYG sims, all I can see is the online form that'll take 7 working days and by then I'm outside of the 14 day cooling of period y'know?

  • ChrisLongbottom Chris Longbottom (@ChrisLongbottom) reported

    @ThreeUKSupport morning is the network down? Wasn’t working yesterday or today

  • sojuheart 🦦 (@sojuheart) reported

    @ThreeUK It’s 09:46AM please wake up and think 💡, I’ve explained it and answered your question twice. I’m not paying for something I have not received. The case gets closed and you refer me to an ombudsman. I’m done with this dumb service.

  • xxM3boyxx Paul G (@xxM3boyxx) reported

    @kahlo_94 @ThreeUK Well it doesn't look like you are getting any response anyway..... I had the same issues with Vodafone for a couple of years until I eventually moved to EE

  • tom_marzipan Tom (@tom_marzipan) reported

    @ThreeUKSupport Hi there. I can’t log in to my account. I’m using the correct password, but neither your app nor your site recognise it. When I try to reset the password, the email link arrives correctly, but I get an error message each time I try to choose a new one. Please fix!

  • fevington Mike Fethers (@fevington) reported

    @ThreeUK hi guys, was on the phone to support and they hung up on me. Can’t call back because you lowered my credit limit to £10?! Currently roaming so not ideal!