3 (Three) Outage Report in Wrexham, Wales
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at 3 (Three)
3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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RuthieMcmarshmallow
(@RuthieM81) reported
from
Wrexham, Wales
Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Simon Tiplady
(@stiplady) reported
from
Guilden Sutton, England
@ThreeUKSupport Have just tried that (again), signal strength still the same
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK All the data is restored here so we're all sorted. No different to how O2 went down for not paying their bill recently 😆
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Chester, England
@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.
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Neil Mackenzie-Grieve
(@NeilMG_) reported
from
Penyffordd, Wales
@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Holly Jacob
(@Cracka16) reported
@ThreeUK my phone signal and connection is awful! What’s going on!
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alex hardy
(@alexhar43329980) reported
@ThreeUKSupport If I could get service form you like I could until 2 weeks ago I would stay but you did so called maintenance and it dose not work and I have spoke to tech support and now i am on the 9th person
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Paul
(@_LoneWolf_) reported
@ThreeUK Seems like a nice way to get your customers to do your support for you.
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alex hardy
(@alexhar43329980) reported
@ThreeUKSupport sort your customer service chat out I have been on the chat for 3hrs now and you are still trying to charge me more money to leave you than I was quoted and you can’t even give me the service you want to charge me for
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yikes
(@TinaTheTurtle1) reported
@ThreeUK I have been overcharged for 4 months in a row no one I'm store can help me and neither the store or can I get into my account :))
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Peter (2M0SQL)
(@2m0sql) reported
@ThreeUKSupport are you aware of any issues in lhanbryde? Seems to be very little coverage since Saturday and mostly emergency call coverage only.
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Vee
(@VeeAkamine) reported
@ThreeUKSupport Yes and Everytime I pay for it and add it on it never actually activates and I end up with no data is there somewhat this could be fixed
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Chris Wass
(@CJWass) reported
@ThreeUKSupport Been promising for phones for 2+ years now… support promised me I’d be enrolled in a trial last week… (transcript from chat as proof) guess what… nothing… another failed promise. Can’t wait for my contract to end so I can leave this backwards network
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fissionproducts
(@fissionproducts) reported
@ThreeUK ****** THIS. Don't piss in my pocket and tell me it's raining.
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JR-J
(@JRJUK) reported
@ThreeUKSupport Just had a chat with Sunil. He couldn't answer really simple questions and I don't believe my issue has been solved. Please move your customer service centres out of India