3 (Three) Outage in Wrexham, Wales

@ThreeUKSupport Have just tried that (again), signal strength still the same

@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.

Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡

@ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.

@ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡

@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK All the data is restored here so we're all sorted. No different to how O2 went down for not paying their bill recently 😆

@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something

@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.

Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK

@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞

Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming

@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

@ThreeUKSupport Sorry but it's not a one off problem, I was at the echo arena in Liverpool, was there a few weeks back had the same problem, same at Wembley and at the principality in Cardiff, big crowd = no connection

@ThreeUKSupport Yes but the 4 g supervoice signal is crap. 1 bar. Hardly excellent. You seam to be avoiding my question

@anniebea56 @ShelaghFogarty My previous one did that @AppleSupport was useless no customer service just wanted to sell me an upgrade I finished up dealing with my provider @ThreeUK brilliant service and I wasn’t out of pocket

@lukeMcroft @ThreeUKSupport @Sophia28x It’s poor mate, I haven’t had either, and I ordered it on preorder day. Quite early too.

@cox_tom @ThreeUK This is all mobile phone companies. I once had success with a customer service situation (not phone co) by finding the ‘service excellence’ (ha) director on Linkdn and emailing him directly. A phone call from someon with a solution and compensation within 10 minutes.

@ThreeUKSupport Hi Three Are you able to tell me if a Samsung Galaxy S6 I brought from you in November 2015 will be locked to Three or now that it is out of contract can it be used on another network?

@ThreeUK Try and avoid this network would be my advice

@ThreeUK "Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days" I know there's more important things going on in the world, but I want to leave you and can't tell you any other way

@ThreeUK FANTASTIC service by Caroline over the phone in Customer Relations - THAT CALL WAS SO QUICK & SMOOTH I DIDNT EVEN BOTHER TO ASK FOR COMPENSATION FOR THE ERROR!

@ThreeUK you charged me £1.10 for 2 picture messages which my friend didn't receive (sent them by Whatsapp in the end) & your support says it's my fault for not knowing the other other person couldn't receive them! So thanks for the PAC & I'm gone. Enjoy your ill-gotten £1.10.

@ThreeUK The app doesn’t work. The website doesn’t work. I’ve been in a queue for customer relations almost 3 hours now after spending an hour with other support getting me to do the same thing I’ve already done million times and spent hours trying to just get into my account.

@ThreeUK @katebevan Amazing. Haven’t been able to get a decent 4g signal since last year and @ThreeUKSupport and @ThreeUK just ignore it. Still put their prices up this month though. Classy.

Can't wait until @ThreeUK open up their lines to cancel a contract. Going to enjoy that conversation. @ThreeUK have taken over £300 of my money, and over two weeks on I'm still fighting to get it back. Keep getting told it will be another few days... #3mobile

@ThreeUK You taking the Mickey I have been online with to different agents for over 4 trying to cancel my son iPad ,

@ThreeUKSupport my screen on my P20 isnt working correctly I can't even call 333 as it adds extra numbers. Please help. I need my phone for work

@ThirdMan__ @ThreeUK gah, bad luck!