3 (Three) Outage Report in Eccleston, Cheshire West and Chester, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
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Simon Tiplady
(@stiplady) reported
from
Guilden Sutton, England
@ThreeUKSupport Have just tried that (again), signal strength still the same
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK All the data is restored here so we're all sorted. No different to how O2 went down for not paying their bill recently 😆
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Matt Weaver
(@weavermj) reported
from
Ellesmere Port, England
@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.
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MrsLesbianMermaid
(@PauPau_Lacey) reported
from
Wrexham, Wales
After being a customer for over 6 years I was so shocked at the terrible customer service I received, complete lack of communication, long wait time for my new upgraded iPhone, being passed around different departments and given a long list of excuses @ThreeUK
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Chester, England
@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@ThreeUKSupport Hi, we've decided to cancel the account. Doesn't make sense to pay each month for a service that doesn't provide internet access. We're going to give NowTV a try
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
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✨Amy 🌙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭
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Neil Mackenzie-Grieve
(@NeilMG_) reported
from
Penyffordd, Wales
@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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RuthieMcmarshmallow
(@RuthieM81) reported
from
Wrexham, Wales
Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Mullen
(@jay_mullen) reported
@ThreeUK has been total yeah for a while now and when I woke up today without internet... Again... That I finally bit the bullet and signed up to another internet provider, despite still being in contract. Enough is enough. Can't wait until I can cancel my service in 4 months!
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Mike Abbott
(@MikeAbbott2) reported
@ThreeUK @ChelseaFC @ChelseaFCinUSA Another crap performance from Chelsea. A question for Lampard - you spent £200m on players of your choice and you've totally watsed their talent. Why?
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Tee
(@Tee23245891) reported
@ThreeUK Worst company in terms of customer servuces, miss selling and disconnected 12 out of 13 calls explaining the same thing again. IVR asks ID details passes security to only get asked the same questions by agent. This company has gone from bad to worse. leaveing after 17yrs
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Geoitforme
(@geoitforme) reported
@ThreeUK worst service I’ve ever had from a mobile supplier and I’m not even a customer yet. Applied for a PAYG SIM card 8 days ago and nothing not even an email acknowledgment tried again 3 days ago, guess what SAME AGAIN now looking at another supplier. DISGRACEFUL SRV’CE
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LENNY
(@LENNY_TOMO) reported
@ThreeUKSupport I asked for a pac code for it to changed Monday as the portal is closed on a weekend and after being on the phone for 45 mins with your sale team trying to sell me more crap contracts they finally sent me it and then cut me off leaving me without a sim what if I had an emergency
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steffan'o the blue 》
(@steffan38wen) reported
@ThreeUK @ChelseaFC @ChelseaFCinUSA **** off rent boys
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London Appliance Testing
(@Appliance_Test) reported
@ThreeUKSupport Are you for real? You guys never say anything, you just say maintenance or upgrade work. How bloody long can it take, 28 Nov 18 then 31 Jan 19 and so on, different dates so the time What's going on in EN3 and when will I be able to use my phone
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Steve Morris
(@frogseye75) reported
@ThreeUKSupport Hi. Couldn't use phone for several hours Friday morning. Fairly typical. DT4 0BB Signal app always says 'low warning ' Reads -120dBm. Don't profess to know what that means exactly.
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Be Manzini
(@Be_Manzini) reported
@ThreeUK I’ve tried calling your customer service saying they will get back to me and don’t. I understand your staff are working from home but it’s rubbish and making me consider leaving. I’d like this dealt with ASAP. Thank you
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Beatrix Grimbly
(@beatrixgrimbly) reported
@ThreeUKSupport @aaronbrockhurst So frustrating. Between this password error and the constant errors with adding top-ups/add-ons it’s almost like Three are trying to lose customers on purpose!