3 (Three) Outage Report in Eccleston, Cheshire West and Chester, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Eccleston, Cheshire West and Chester, England
The most recent 3 (Three) outage reports came from the following cities: Sandycroft, Chester, Buckley and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Sandycroft |
Total Blackout | |
| Sandycroft |
Total Blackout | |
| Chester |
Phone | |
| Chester |
Total Blackout | |
| Buckley |
Phone | |
| Ellesmere Port |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
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Matt Weaver
(@weavermj) reported
from
Ellesmere Port, England
@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.
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MrsLesbianMermaid
(@PauPau_Lacey) reported
from
Wrexham, Wales
After being a customer for over 6 years I was so shocked at the terrible customer service I received, complete lack of communication, long wait time for my new upgraded iPhone, being passed around different departments and given a long list of excuses @ThreeUK
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡
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RuthieMcmarshmallow
(@RuthieM81) reported
from
Wrexham, Wales
Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@ThreeUKSupport Hi, we've decided to cancel the account. Doesn't make sense to pay each month for a service that doesn't provide internet access. We're going to give NowTV a try
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Simon Tiplady
(@stiplady) reported
from
Guilden Sutton, England
@ThreeUKSupport Have just tried that (again), signal strength still the same
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.
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Neil Mackenzie-Grieve
(@NeilMG_) reported
from
Penyffordd, Wales
@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.
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✨Amy 🌙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Chester, England
@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK All the data is restored here so we're all sorted. No different to how O2 went down for not paying their bill recently 😆
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stoneface Vimes 🇨🇰 3.5%er #RejoinEU #FBPE
(@capnthommo) reported
@ThreeUKSupport hi. We've lost Internet on our three homefi. The account is pay monthly and the postcode at present is NN7 3QB. Are there any issues? Are there any ways we might rectify this? We usually have good signal for it here. Would appreciate a prompt reply. Regards.
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Chris Taylor
(@chris_taylor21) reported
@ThreeUKSupport hey. I'm not getting any Internet on my phone at the minute. I have signal but no data connection
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Jon Walker
(@jonaswalker65) reported
Thank you @ThreeUK for leaving me with no internet for the Christmas period and saying there is nothing they can do. Never mind, they have given me £8.37 in compensation. Luckily I’m not in contract so this is one customer who will be looking elsewhere next week
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Sabina Mcnicholas
(@X_sabina_X) reported
@ThreeUKSupport Yes, they said to put the new sim in and throw the old one so we did. He said it was their mistake but they can’t issue refunds so he emailed Head office as customer services said to go instore again. Still nothing so did chargeback as I needed the money
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Karen is Correct
(@GetMeAManager) reported
@xTradeToken @ThreeUK The company won't know your service doesn't work. It's highly unlikely that your service doesn't work. And you're charged because you are contracted to pay for it.
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Steve Worrell
(@steve_worrell) reported
I hate @ThreeUK!!!!! Absolutely crap service provider! I am so glad I am not a consumer!!!
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CWARDY
(@c_wardy) reported
@ThreeUKSupport had no service all this morning any issues?
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🇵🇰 Akhlaq Awan 🇬🇧 🇵🇰
(@AkhlaqAwan007) reported
@ThreeUKSupport Hi customers go to other network providers. They will get the PAC code for you. 3 don't give you. They will waste your time and energy and they charge you. Their service is very bad don't believe them.
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Mister Abbas | مستر عباس
(@TheShaukatAbbas) reported
@thisisbenr @ThreeUK @ThreeUKSupport Just an update to this - had to factory reset one of Huawei 5G routers to get it working on the three network. Just need to pop down to the B15 postcode and do the other. If you can do the same it may be worth trying. Thanks.
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Phil Judson
(@PhillipJudson) reported
@ThreeUKSupport wow turns out the Three twitter staff are as bad as the call centre staff. I know it’s Xmas but waiting 3 hours for a reply to a tweet or horrendous.