3 (Three) Outage Report in Eccleston, Cheshire West and Chester, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡
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Matt Weaver
(@weavermj) reported
from
Ellesmere Port, England
@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.
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Neil Mackenzie-Grieve
(@NeilMG_) reported
from
Penyffordd, Wales
@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@ThreeUKSupport Hi, we've decided to cancel the account. Doesn't make sense to pay each month for a service that doesn't provide internet access. We're going to give NowTV a try
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.
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MrsLesbianMermaid
(@PauPau_Lacey) reported
from
Wrexham, Wales
After being a customer for over 6 years I was so shocked at the terrible customer service I received, complete lack of communication, long wait time for my new upgraded iPhone, being passed around different departments and given a long list of excuses @ThreeUK
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK All the data is restored here so we're all sorted. No different to how O2 went down for not paying their bill recently 😆
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service
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Simon Tiplady
(@stiplady) reported
from
Guilden Sutton, England
@ThreeUKSupport Have just tried that (again), signal strength still the same
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Chester, England
@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.
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✨Amy 🌙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭
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RuthieMcmarshmallow
(@RuthieM81) reported
from
Wrexham, Wales
Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@bishopsl) reported
@pjkpjkenne @ThreeUK Same issue for me and family members. We have been trying since yesterday. Also can't login via the website as the phone number field is greyed out.
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Michelle Humphrey
(@nailsbyMH) reported
@phegeta88 @ThreeUKSupport Omg - I also don’t have any signal!!
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Andrew
(@IrnBruDrinker1) reported
@ThreeUKSupport thanks I text the number to the service that deals with nuisance calls
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Cllr Fran Carpenter
(@CllrCarpenter) reported
@ThreeUK Hello. Can’t get through to you to sort out a My3 login. We want to check how many minutes one of our accounts has, as home working and expected to use personal phone. But can’t log into My3. Error every time. And can’t get through on 333. Is there an issue? Thank you!
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Miguel
(@deazlol) reported
@ThreeUKSupport * 2 or 3 months without trying to contact me. Is that even legal ? how can Three send 2 different companies after one customer for the same reason ? This makes no sense at all. No personal offense to you obviously but Three ******* sucks
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Kayte Louise Beale
(@KayteBeale) reported
@ThreeUKSupport I take it as your not sending the phone or replying to me that you'll just cancel the contract and I won't be charged?
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Sam Blenkinsopp
(@sam_blenk) reported
w/o an active sim for 2+ weeks. false promises from multiple employees in ur passive aggressive customer service & complaint departments. latest is need to wait another 1-5 days (!) and still no guarantees. @ThreeUK I need you to do better and to compensate me appropriately
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Doco
(@partydoco) reported
@ThreeUKSupport Ive been on the live chat at the three website so many times and each time it ends with the person apologising saying i will be refunded ASAP, yet it never happens and I'm charged again. Was on for 3 hrs yesterday and spoke to 6 different people. Same outcome
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James Evans
(@_jamesevs) reported
@ThreeUK why do you insist on providing the worst customer service and making complaints handling so diabolical that it leads to sheer frustration. Three have failed to provide service and goods to me and I'm still backed into a corner by you 4 weeks later. Unacceptable.....
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Dilfwuzzle
(@fuzzwuzzle) reported
@ThreeUK your service if a ******* JOKE never mind rolling 5g out how about give me the ability to have a regular ******* phone call in my own home