3 (Three) Outage Report in Eccleston, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Eccleston, Cheshire West and Chester, England
The most recent 3 (Three) outage reports came from the following cities: Buckley, Ellesmere Port, Wrexham, Chester, Mold and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Buckley |
Phone | |
| Ellesmere Port |
Internet | |
| Wrexham |
Internet | |
| Ellesmere Port |
Phone | |
| Ellesmere Port |
Phone | |
| Wrexham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.
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✨Amy 🌙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.
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RuthieMcmarshmallow
(@RuthieM81) reported
from
Wrexham, Wales
Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@ThreeUKSupport Hi, we've decided to cancel the account. Doesn't make sense to pay each month for a service that doesn't provide internet access. We're going to give NowTV a try
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MrsLesbianMermaid
(@PauPau_Lacey) reported
from
Wrexham, Wales
After being a customer for over 6 years I was so shocked at the terrible customer service I received, complete lack of communication, long wait time for my new upgraded iPhone, being passed around different departments and given a long list of excuses @ThreeUK
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Neil Mackenzie-Grieve
(@NeilMG_) reported
from
Penyffordd, Wales
@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Kelsall, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK All the data is restored here so we're all sorted. No different to how O2 went down for not paying their bill recently 😆
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Chester, England
@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.
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Simon Tiplady
(@stiplady) reported
from
Guilden Sutton, England
@ThreeUKSupport Have just tried that (again), signal strength still the same
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Matt Weaver
(@weavermj) reported
from
Ellesmere Port, England
@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Katie
(@katiechilverss) reported
I’ve never dealt with more rude and incompetent customer service than @ThreeUKSupport
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Claire
(@clairelavin1) reported
@ThreeUK shocking customer service. I purchased a new contract with then in June and paid for my number to be changed over but I’m still chasing them as it’s not working but they are happily charging me each month and ignoring emails. Would not recommend 😡
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tommy
(@tommymason13) reported
@ThreeUK is the biggest load of **** ever
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VioletDragons Projects
(@violetdragon_92) reported
@ThreeUKSupport No SIM replacement. It's a problem with the Mask itself. Switching to 3G fixes the problem but 4G is very slow
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Lakablasc
(@lakablasc) reported
@ThreeUK do you still support the 2G network? I'm looking into senior big button phones for my grandfather, however they all seem to be 2G. Thanks!
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Charlotte Argyle
(@ArgyleCharlotte) reported
@ThreeUKSupport - Signal issues in W2? Been down since 2pm-ish
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A Patricia Tugas
(@tugas_patricia) reported
I have been having issues when calling and I don’t know what is the reason. Of course I am with @ThreeUK network. I am so disappointed by your service as it is literally affecting my job. It is unbelievable!!! You guys have to solve the issue NOW! #solveitnow #3network #nohelp
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Vince
(@VModifiedMind) reported
I wonder if anyone else has noticed that on @VodafoneUK you can’t keep an L2TP session open indefinitely because within hours to a day or two it will always drop them - don’t see same behaviour on (for example) @ThreeUK which won’t drop them until you actually lose signal.
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Bill Loch
(@bill_loch) reported
@ThreeUKSupport Location doesn’t seem to matter and it only can be heard on one side of the call . Some times restarting the call help. It’s been going on for months tryed to report but no joy with your off shore call agents .
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Ł
(@xLindxN) reported
I cannot believe how **** @ThreeUK is !!!!