3 (Three) Outage Report in Penyffordd, County of Flintshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Penyffordd, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penyffordd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Penyffordd, Wales
Latest outage, problems and issue reports in Penyffordd and nearby locations:
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Matt Weaver
(@weavermj) reported
from
Ellesmere Port, England
@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.
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RuthieMcmarshmallow
(@RuthieM81) reported
from
Wrexham, Wales
Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something
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Simon Tiplady
(@stiplady) reported
from
Guilden Sutton, England
@ThreeUKSupport Have just tried that (again), signal strength still the same
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡
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Neil Mackenzie-Grieve
(@NeilMG_) reported
from
Penyffordd, Wales
@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.
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Alan Miller
(@gaffermiller) reported
from
Mostyn, Wales
@ThreeUKSupport looks like my 11 years as a loyal customer mean very little according to my upgrade options... Cheers 3 mobile it's been magical..#3mobile
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Chester, England
@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.
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MrsLesbianMermaid
(@PauPau_Lacey) reported
from
Wrexham, Wales
After being a customer for over 6 years I was so shocked at the terrible customer service I received, complete lack of communication, long wait time for my new upgraded iPhone, being passed around different departments and given a long list of excuses @ThreeUK
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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✨Amy 🌙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kerry Fleming
(@minikf1) reported
@ThreeUKSupport He wants to cancel his first contract and move the number over to his new contract. He was told this was the only way he could get the phone. But my brother in law did it two weeks ago for the same phone and was charged no up front fee and able to do an early upgrade.
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jai shri ram
(@Drmanikmathur) reported
@ThreeUK guys I am stuck in covid restrictions abroad please help me to make a bills please
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Reed Studio
(@reed_studio) reported
@ThreeUKSupport Hi @ThreeUKSupport Internet and phone down again for a third day. Off at 9.30am on at 5pm any communication on what is happening, how long works are going to take? Just want some basic info so I can run my business?
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Ben Thomas
(@pixelhated64) reported
@ThreeUKSupport worst customer care model I've ever had the displeasure of experiencing. Clueless from the top down...
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🌱Gary Dickenson 🇪🇺🇱🇻🇬🇧
(@GaryDickenson) reported
@AndyCarolan @ThreeUK I thought 5g was a relatively close signal thing. I leman short distance from point to point.
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James
(@JSD_Willingham) reported
@ThreeUKSupport So tried that. Option doesn't work as I'm not a customer, option when you finally work out how to play the system to get to someone, they can't help. So how to I get you to stop call me multiple times a day!
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Frogfall
(@frogfall) reported
@ThreeUK Your PAYG top up page is not working. Tried using two different PCs and a Mobile. It won't 'continue' after entering phone number.
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SkyView
(@SkyviewL4) reported
@ThreeUKSupport We have been with you for years and you have just hiked the price from £10 pm 30GB,unlimited unlimited to £21. The lady from India was useless. We can get 100GB unlimited unlimited as a new contract but will be charged roaming from May as new customer.
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Matt Packer
(@Matthewpacker78) reported
@ThreeUKSupport I love working in Staines from time to time, what I don’t like is the fact that coverage is awful. Every time I work anywhere near central staines I may as well not have a phone. Spoke to the shop, they said yeah “I only get one bar myself” that’s ok then!
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MIKE
(@mikepriestley13) reported
Anyone else having problems with phone calls on three network? @ThreeUK