3 (Three) Outage Report in Penyffordd, County of Flintshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Penyffordd, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penyffordd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Penyffordd, Wales
Latest outage, problems and issue reports in Penyffordd and nearby locations:
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Chester, England
@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK
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✨Amy 🌙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭
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RuthieMcmarshmallow
(@RuthieM81) reported
from
Wrexham, Wales
Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming
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MrsLesbianMermaid
(@PauPau_Lacey) reported
from
Wrexham, Wales
After being a customer for over 6 years I was so shocked at the terrible customer service I received, complete lack of communication, long wait time for my new upgraded iPhone, being passed around different departments and given a long list of excuses @ThreeUK
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Neil Mackenzie-Grieve
(@NeilMG_) reported
from
Penyffordd, Wales
@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞
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Simon Tiplady
(@stiplady) reported
from
Guilden Sutton, England
@ThreeUKSupport Have just tried that (again), signal strength still the same
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.
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Alan Miller
(@gaffermiller) reported
from
Mostyn, Wales
@ThreeUKSupport looks like my 11 years as a loyal customer mean very little according to my upgrade options... Cheers 3 mobile it's been magical..#3mobile
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡
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Matt Weaver
(@weavermj) reported
from
Ellesmere Port, England
@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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DaveInNotts 🇬🇧+🇺🇦
(@davidjamesdj) reported
@HullTeslaModel3 @ThreeUKSupport @SMARTYMobileUK i drive a few miles to our local Asda, you get a full strength 5G signal that’s faster than our fibre optic home connection ! I think mobile phone companies make a mint n give very poor service to a lot of their customers ?
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Rasha Ibrahim
(@dxb660) reported
@ThreeUK I no longer have confidence in the service. Please treat this as a formal complaint. If not resolved within 8 weeks, I’ll escalate it to the Ombudsman.
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Simon
(@8CW) reported
from
Stowmarket, England
@wpoel @ThreeUKSupport Today was rather bad but it has been pants in IP14 for a few days! Was bad coming down M6/A14 Friday afternoon too!
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Philippa Kilby
(@lilacshoes) reported
@ThreeUK The service has been dire ever since you joined with Vodaphone 😩
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Felix Marco Conteh
(@fmarcoconteh) reported
@ThreeUK Lost network connection at around 12 noon, and as I type, it is yet to be restored.
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Rich & Sharon
(@HullTeslaModel3) reported
@davidjamesdj @ThreeUKSupport @SMARTYMobileUK I tried at 7pm, and still couldn't call out. Not tried yet. Really poor. No calls in either. But texts were fine, so had a text notification of a missed call!
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Trevor Smith
(@_TrevorSmith7) reported
@ThreeUK @ThreeUKSupport This is now two days without my phone which I need for work I am unable to use social media apps to make and receive phone calls. Where do I stand in terms of cancellation of my contract and signing up with a more reliable network. This is the second time this has happened
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LGx
(@_Lesley_89) reported
@ThreeUK My calls still arent working. And you continue to say data is working normally when it hasnt been at all. Its the sheer lack of communication and information. Terrible service this has been handled really badly.
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Kool Aid
(@llkoolJ10) reported
@ThreeUK Data is not working. Having to flick aeroplane mode on and off or restart to get it to work before it drops off again
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Gareth Rhodes
(@RhodesMovie) reported
@ThreeUK I'm afraid I'll be leaving after this latest episode. I'm now having to work at the weekend to play catch up with a full day lost today. It's the lack of information that really stings. Poor form.