3 (Three) Outage in Penyffordd, County of Flintshire, Wales

@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.

Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡

@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service

@ThreeUKSupport Have just tried that (again), signal strength still the same

@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.

Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡

@ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.

@ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡

@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something

@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.

Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK

@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.

@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.

@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞

Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming

@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

@ThreeUKSupport looks like my 11 years as a loyal customer mean very little according to my upgrade options... Cheers 3 mobile it's been magical..#3mobile

@ThreeUKSupport yes. nothing works because of the local mast issue

@ImpactGroupDT @ThreeUKSupport We only had our first problem yesterday evening but I’ve tweeted them twice and no response unfortunately

@LouiseStewart @ThreeUKSupport The network is not compatible with any phone. Just ask any of our followers or look at any of our tweets. Avoid three

@ThreeUKSupport I see three have rolled out esim support, Can anyone confirm whether a galaxy watch 3 will work on three yet? If not do you have a date for support?

@Three_Is_Broken @ThreeUKSupport I just wanna cancel it and move on but I’m stuck in a 2 year contract 😔

@ThreeUKSupport Can you give me some information about when the network will be fixed in the CR0 area please?

@ThreeUK 3 hours so far waiting to get my PAC no. Sort it out Three!!! Will never be going back

@ThreeUKSupport I’ll contact the onbudsman then, simple tasks seem to beyond your customer service teams abilities.

@ThreeUKSupport I then started having all these issues - I just want one account in one name (my name) 😫 and for everything to work!

@ThreeUKSupport I cancelled my contract, but I'm still getting charged. How can I talk to support? Live chat never seems to work. It always says 'Loading'. Three Store Now says 'Click on the chat bubble in the bottom right of the screen'. That bubble is never there.