3 (Three) Outage Report in Penyffordd, County of Flintshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Penyffordd, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penyffordd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Penyffordd, Wales
Latest outage, problems and issue reports in Penyffordd and nearby locations:
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Simon Tiplady
(@stiplady) reported
from
Guilden Sutton, England
@ThreeUKSupport Have just tried that (again), signal strength still the same
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡
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MrsLesbianMermaid
(@PauPau_Lacey) reported
from
Wrexham, Wales
After being a customer for over 6 years I was so shocked at the terrible customer service I received, complete lack of communication, long wait time for my new upgraded iPhone, being passed around different departments and given a long list of excuses @ThreeUK
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Matt Weaver
(@weavermj) reported
from
Ellesmere Port, England
@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.
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RuthieMcmarshmallow
(@RuthieM81) reported
from
Wrexham, Wales
Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming
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Alan Miller
(@gaffermiller) reported
from
Mostyn, Wales
@ThreeUKSupport looks like my 11 years as a loyal customer mean very little according to my upgrade options... Cheers 3 mobile it's been magical..#3mobile
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Chester, England
@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡
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Neil Mackenzie-Grieve
(@NeilMG_) reported
from
Penyffordd, Wales
@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞
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✨Amy 🌙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Madstick
(@MadstickMcr) reported
@ThreeUKSupport I live in a major city and your website claims for some reason that there’s no coverage for 4G Homefi but that I could get the much less appealing 4G Mifi deals. Presumably this is an error as they’re both 4G. Help! I’m moving house and need movable supplier
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Craig Hand (he/him)
(@monktus) reported
@ThreeUKSupport Every other mobile network or ISP I’ve used inform their customers directly about upcoming maintenance, and updates on unplanned outages. It would be nice if you did the same. We’ve already migrated one phone away from you and have had to order a DSL line for backup broadband.
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Sara
(@Sarayoga81) reported
@ThreeUKSupport As I said I tried to do this and I was told I could not. As I said I was mis-sold the service by the company and it is your job to correct this. I must not be penalised.
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Craig Hand (he/him)
(@monktus) reported
@pauli1888 @ThreeUK They’re cheap, have generous or no data caps depending on tariff and data is quick when you have decent signal. International roaming also good. However customer service is terrible and coverage isn’t great outside of major towns/cities.
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Jamíe From Twítter
(@RemarkableJamie) reported
@ThreeUK Unhappy customer today 😼👎🏼
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Sara
(@Sarayoga81) reported
@ThreeUKSupport offered me ones that did. It has had consequences not being able to make that emergency call on Saturday and I need to have a reliable phone company I can trust. When I took out the contract in June the person I spoke with knew I was abroad until autumn. They did not inform me
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Sara
(@Sarayoga81) reported
@ThreeUKSupport I would have happily returned to THREE in Autumn once back in UK if you had been humane enough to release the contract was not working as my old one did. You did not even offer me alternatives. Under consumer rights I have 14 days to be released upon starting it.
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Sara
(@Sarayoga81) reported
@ThreeUKSupport You have completely lost what would have been a loyal customer, as previous 12 months I had very good service from you with my phone. After this experience I will never use you again.
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🍄💊🍃
(@BpdGurl) reported
phone. Not because it wasn’t in stock. No they just like to waste your time and make you wait around for a phone that is never going to come. When I say I have had it up to here with @ThreeUK and I can’t wait to never ever have to deal with them again. At this point, if they
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Dr Louise Robson (she/her)
(@Louisescicomm) reported
@ThreeUKSupport I rang last week, the person stated the account had been transfered to her. Given a code to use. Daughter rang and used the code. Then told technical issue. Yesterday told everything sorted and number would transfer to her new 3 account. Number disabled.