3 (Three) Outage Report in Penyffordd, County of Flintshire, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Penyffordd, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penyffordd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at 3 (Three)
3 (Three) is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Penyffordd, County of Flintshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere Port |
Internet | |
| Eastham |
Phone | |
| Mold |
||
| Ellesmere Port |
Phone | |
| Sandycroft |
Phone | |
| Sandycroft |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Penyffordd, Wales
Latest outage, problems and issue reports in Penyffordd and nearby locations:
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RuthieMcmarshmallow
(@RuthieM81) reported
from
Wrexham, Wales
Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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Matt Weaver
(@weavermj) reported
from
Ellesmere Port, England
@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something
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MrsLesbianMermaid
(@PauPau_Lacey) reported
from
Wrexham, Wales
After being a customer for over 6 years I was so shocked at the terrible customer service I received, complete lack of communication, long wait time for my new upgraded iPhone, being passed around different departments and given a long list of excuses @ThreeUK
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✨Amy 🌙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭
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Simon Tiplady
(@stiplady) reported
from
Guilden Sutton, England
@ThreeUKSupport Have just tried that (again), signal strength still the same
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service
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Alan Miller
(@gaffermiller) reported
from
Mostyn, Wales
@ThreeUKSupport looks like my 11 years as a loyal customer mean very little according to my upgrade options... Cheers 3 mobile it's been magical..#3mobile
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Chester, England
@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
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Neil Mackenzie-Grieve
(@NeilMG_) reported
from
Penyffordd, Wales
@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Russell
(@PatrickNRussell) reported
@ThreeUK your phone lines go to "our staff are working from home" (really, even now?) and then go silent. Your live chat is staffed by people who don't read what is typed, repeatedly. Is there actually any viable way to contact your company about an ongoing signal issue?
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Kirsty Petty
(@Bubblepink) reported
@ThreeUK - atrocious signal issues in my area. Been told issue is fixed. It isn’t. Can’t get any sense out of live chat and can’t get through on the phone. Can someone please help me
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NB Heart of Oak
(@thepipkins) reported
@RachelBragg6 @ThreeUK We often seem to get an ok signal when we stop, then an hour later it’s barely enough for a tweet! I probably should have shopped around sooner 🙃
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Becky Tindall
(@tindall_becky) reported
@ThreeUKSupport It was on the phone. They said he can’t have a contract with no data (don’t know why) so said he would have to have the minimum. They haven’t added “the minimum” they have added unlimited data and now say they can’t change it without him paying to cancel the contract.
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Dr Rachel Bragg
(@RachelBragg6) reported
@thepipkins @ThreeUK We ditched Smarty (which runs on the three network) recently as although it was cheap and coverage was good, the speed on three was awful - now have EE SIM in our router and the difference is amazing and I can work again - but costs a bit more....
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Scott
(@swchef10) reported
@wendyg4073 @O2 @ThreeUK I've never had a problem anywhere with it apart from packed match days. They've usually got a deal on. Definitely worth having a look. I got a netbook free when I got my s21. It's about 40 a month. The sim only deals are where u save properly though
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Claire Goffin
(@GoffinClaire) reported
@ThreeUK hey, I am having trouble talking to a real person at Three. Myself and my son both have phone contracts with Three, he is a minor and I pay his bill. Please tell me how I can gift some of my data to him as you can with other phone providers? And no hot spots please.
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Claire Goffin
(@GoffinClaire) reported
@ThreeUKSupport I am having trouble trying to talk to a real person so please help. Both mine and my sons contract are with 3. I pay his bill as he is 15. Please advise how I can gift him data from my allowance. And no hot spots please, this won’t work if not in the same place
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Judymal
(@Judymal3) reported
@thepipkins @ThreeUK Highly recomnend EE - really good customer service too
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Paul Frost
(@paulfrost_me) reported
@ThreeUKSupport Last Saturday & again today ( & probably other times ), I’ve seen that there is NO signal at all on the M4 between Bridgend & Newport ( west to east )