3 (Three) Outage Report in Penyffordd, County of Flintshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Penyffordd, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penyffordd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (33%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Penyffordd, Wales
Latest outage, problems and issue reports in Penyffordd and nearby locations:
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@ThreeUKSupport It's ok. The only way I could get any help was to log an official complaint. Turns out there WAS a transmitter fault, despite the website saying it was fine.
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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✨Amy 🌙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
WHERE ******** IS THE PRESALE CODE FOR FALL OUT BOY @ThreeUK 😭😭😭😭😭
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Simon Tiplady
(@stiplady) reported
from
Guilden Sutton, England
@ThreeUKSupport Have just tried that (again), signal strength still the same
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RuthieMcmarshmallow
(@RuthieM81) reported
from
Wrexham, Wales
Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming
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MrsLesbianMermaid
(@PauPau_Lacey) reported
from
Wrexham, Wales
After being a customer for over 6 years I was so shocked at the terrible customer service I received, complete lack of communication, long wait time for my new upgraded iPhone, being passed around different departments and given a long list of excuses @ThreeUK
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Alan Miller
(@gaffermiller) reported
from
Mostyn, Wales
@ThreeUKSupport looks like my 11 years as a loyal customer mean very little according to my upgrade options... Cheers 3 mobile it's been magical..#3mobile
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.
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Neil Mackenzie-Grieve
(@NeilMG_) reported
from
Penyffordd, Wales
@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Chester, England
@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
@ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡
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Lucy Sharp
(@LucySharpPR) reported
from
Eccleston, England
@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx
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Matt Weaver
(@weavermj) reported
from
Ellesmere Port, England
@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.
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UFOLogy.UK
(@UFOlogyUK) reported
from
Buckley, Wales
Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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branthansen
(@branthansen) reported
@BearsFan34 @ThreeUK Just wanted Werner to score at the end so bad
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Scott Williamson
(@CornishBankie) reported
@jollyboyjohn83 @ThreeUK @ThreeUKSupport About the same time mine came back mate. Annoyingly , I didnt have any problems last night. It's the lack of communication and incorrect info on their website as well.
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Ray Owen
(@RayOwen27617272) reported
@ThreeUKSupport Another Three customer just 2days ago, attempted download of a utility app. First to their android mobile (which spent 10 minutes in cycle mode) then to their Surface pad -which also got lost in cycle mode & could not load the app. Three is unfit for purpose!
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Chris
(@chris_peacock) reported
@shreypuranik @ThreeUKSupport The advice is bloody poor though, it's a sledgehammer to crack a nut. Resetting the entire phone and its contents and set up should be absolutely be considered to be the final x10 thing to do.
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Ray Owen
(@RayOwen27617272) reported
@ThreeUKSupport Communication with Three staff is like speaking with a network of disempowered uninformed staff who are employed to procrastinate & avoid resolutions that do not incur penalties to customers. It seems “company policy”.
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Ray Owen
(@RayOwen27617272) reported
@ThreeUKSupport Your network has deteriorated badly since last March. I have reported several deteriorations in service - to the 1am to 4am internet link from September onward. As soon as I reported this. 24/7 internet blocks became standard!
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Ray Owen
(@RayOwen27617272) reported
@ThreeUKSupport On a telephone call-cut off 3 times-I was told the contract will cease with immediate effect from the date so find a reliable network. Vodaphone via Lebara is only marginally more reliable. O2 is better than both. Three is unusable for 11/12 hours.
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Calum
(@weesxycal01) reported
@ThreeUKSupport hiy, where’s ma signal ? KA26 area
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Karl (polar bear)
(@K_hardy1990) reported
from
Saint Annes on the Sea, England
@ThreeUK Told you there was an issue @CH_Warrior89
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Ray Owen
(@RayOwen27617272) reported
@ThreeUKSupport I was told Three had offered to cease my contract without penalties in view of many months of “unfit for purpose” service by Three & the dozens of reports by me to that effect.