3 (Three) Outage in Mold, County of Flintshire, Wales

@ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.

@ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡

@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.

@dugganmartin83 @ThreeUK 🙄 there’s always a minimum 14 days grace period where you can cancel, go elsewhere that’s a joke !

@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.

@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞

Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming

@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

@ThreeUKSupport looks like my 11 years as a loyal customer mean very little according to my upgrade options... Cheers 3 mobile it's been magical..#3mobile

@ThreeUKSupport Sorry but it's not a one off problem, I was at the echo arena in Liverpool, was there a few weeks back had the same problem, same at Wembley and at the principality in Cardiff, big crowd = no connection

@anniebea56 @ShelaghFogarty My previous one did that @AppleSupport was useless no customer service just wanted to sell me an upgrade I finished up dealing with my provider @ThreeUK brilliant service and I wasn’t out of pocket

@lukeMcroft @ThreeUKSupport @Sophia28x It’s poor mate, I haven’t had either, and I ordered it on preorder day. Quite early too.

@cox_tom @ThreeUK This is all mobile phone companies. I once had success with a customer service situation (not phone co) by finding the ‘service excellence’ (ha) director on Linkdn and emailing him directly. A phone call from someon with a solution and compensation within 10 minutes.

@ThreeUKSupport Hi Three Are you able to tell me if a Samsung Galaxy S6 I brought from you in November 2015 will be locked to Three or now that it is out of contract can it be used on another network?

@ThreeUKSupport My wife (@AnnaMacPhoenix)ordered a 4G Router from you and now wishes to return it unused during the 14-day grace period which is rapidly expiring. She can rarely get through to an advisor, and when she does the call often terminates abruptly. Please help.

After my second outage in a matter of weeks on @ThreeUK I was told I'd receive texts regarding the reinstatement of service and compensation for the loss of service. I've received neither. #customerservice

@ThreeUK I'll never buy another iPhone thank you

@ThreeUKSupport @ThreeUK no help till now even after complaining multiple times. I guess someone will only realise when it happens with oneself! Doesn’t get to know have got messages until I go onto WhatsApp! Cannot get worse. Amazing service Three!

Having such an issue with trying to get any information from @ThreeUKSupport as to what is going on with the phone I ordered and when it is coming. It's ridiculous how no one knows what's going on 😠

Yay! Managed to get my shockingly bad @ThreeUK service cancelled for free. 3 months of no internet and no solutions. @Three_Is_Broken

@ThreeUKSupport SK13, SK14, SK15 areas, around central Manchester in general, London central (especially near Euston station). TBH everywhere I go I find myself having to connect to Wifi for reliable signal...which again begs the question why am I paying £50/month

@ThreeUKSupport I was under the impression from what seems very aggressive marketing in our locality that it would be coming before 2019 ends. Oh well hope it comes to Wolverhampton soon or may move to another network. I moved from EE and actually wish I'd stayed with them

@ThreeUKSupport 3G is just as bad because I’ve tried that before. It doesn’t exactly scream value for money if I’m unable to use my 4G for 3-4 hours a day. Such a shame but I don’t think I can justify staying with your network 😖

@ThreeUKSupport I never had any problems like this with dongle only since I switched to wifi box on your unlimited £22 a month plan.