3 (Three) Outage in Buckley, County of Flintshire, Wales

Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡

@ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work

If I face right in bed I get 4g signal, if I face left I don't I get like H+ or whatever that is @ThreeUK can't u stretch ur signal like a cm more pls

@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service

@ThreeUKSupport Have just tried that (again), signal strength still the same

@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.

Trying to watch @SkySportsPL on @NOWTV which is impossible on @ThreeUKSupport and there amazingly slow speeds. I advise anyone to avoid signing up for home broadband with this company. Fed up and off to the pub instead. 😡

@ThreeUKSupport if you’re considering There’s offer of the HUAWEI AI cube on their unlimited deal, stay clear the speeds are initially good. But using this service to watch @NOWTV or @NetflixUK and you’ll get rubbish speeds and constant buffering. £20 a month for this is a con.

@ThreeUKSupport The second time within 4 weeks I’ve had issues, firstly my 4G has been shocking which I rely on for work. Secondly I have an AI Cube on threes hone broadband and cannot watch anything without it buffering every 30 seconds. 😡

@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.

@dugganmartin83 @ThreeUK 🙄 there’s always a minimum 14 days grace period where you can cancel, go elsewhere that’s a joke !

@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.

@ThreeUK today I took out a new phone contract with you, 16 years since I was last a three customer ! Last time you messed up but today I’ve ended my war and I’m back. Let’s try again 🤞

Waited all day to enter @HeartNorthWales competition only to be blocked from entering by @ThreeUK network provider. Lost my chance at £15000 thanks to you @ThreeUKSupport #fuming

@RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

@ThreeUKSupport looks like my 11 years as a loyal customer mean very little according to my upgrade options... Cheers 3 mobile it's been magical..#3mobile

@ThreeUKSupport morning, unable to get through to a single person at support. Online system unable to reset any password. Can you help?

@ThreeUKSupport hello, driving me crazy my data not working correctly on my@phone for days now and use it as a WiFi hub for work. Is there an outage TR7?

@ThreeUKSupport Already done that and they were no help but thanks anyway

@ThreeUK went to upgrade my phone at your Norwich store on Friday, never have I met so incompetent staff who didn't know what they were doing. Got my phone upgraded using the chat feature whilst standing outside the shop

@ThreeUKSupport That’s fine, just wondering. Seems to be working now, and the issue with calls has sorted itself out. Have a good day.

Argh am v v v nearly out of data, there's no WiFi, the @ThreeUK call centre is closed, the app has been down since friday and the live chat doesn't work. Deep breaths.

@ThreeUKSupport Hi Mark, I have similar issue with 3G (maybe it’s not as often as on 4G though). Do you have any rough ETA?

@ThreeUKSupport @ThreeUK im on an unlimited contract but I’ve been told that I’ve run out of data. All of my calls are dropping out too. Help please! Sheffield, iPhone 8.

@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks

Thank you @ThreeUK for being the worst network provider. Unable to make calls & send messages.. so what’s the point then? 😡😤😠