3 (Three) Outage in Holywell, County of Flintshire, Wales

@ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.

Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks

@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?

@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage

@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

@ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.

Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.

@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

Have you been experiencing 4 bars, full 4G signal on your @ThreeUK iPhone yet getting absolutely no service? Or been manually switching to 3G to get any service ?

@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working

@ThreeUK your service is absolute trash. I can’t stream music but able to be on socials. Wtf

@ThreeUKSupport @snapchatsupport second day my Snapchat isn’t working on three data? People on other network is working fine however those on three as well not working? Turned my device off, uninstalled the app tried everything please help

@ThreeUKSupport Yes, three told me yesterday Netflix had admitted it’s their problem- obviously it’s not Netflix- please just be honest and admit three has an issue, too many people only on three having the same problems

@ThreeUKSupport please can you fix the issue I’m having accessing Netflix. The service and website aren’t working on my Three WiFi but work via EE (mobile data) which points to you having done something!

@ThreeUK pls tell ur people in customer service to not chat nonsense to a guy that knows his stuff, bare cap in y’all rap

@ThreeUKSupport I have had no signal on my phone for over a day now, any idea what is going on? Thanks

@ThreeUKSupport my 4G is not working so I can’t access the app store, netflix or snapchat. my friends who use Three also can’t access these apps :/

@ThreeUKSupport @AmieLambley @ThreeUKSupport why are you still not admitting this is a three issue. All other networks work fine and going via a vpn works- suggests an issue at your end

@ThreeUKSupport @SonradanEnglish Kirsty, you know very well what the issue is. Find a more diplomatic way, be truthful. @ofcom - they're at it again, constant lying, but their own higher lever support people admit the service in London has been broken for 7 months and that they withhold this info from customers

@ThreeUK how long will it be before the issue in NE37 1su is fixed please?