3 (Three) Outage Report in Rhyl, Denbighshire, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Rhyl, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Rhyl, Wales
Latest outage, problems and issue reports in Rhyl and nearby locations:
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Door to Door days out
(@brilliant_tours) reported
from
Rhyl, Wales
Have you been experiencing 4 bars, full 4G signal on your @ThreeUK iPhone yet getting absolutely no service? Or been manually switching to 3G to get any service ?
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Ed Watkinson
(@eyepatchstory) reported
from
Colwyn Bay, Wales
@ThreeUKSupport Yes, sent back and tracking number provided. Rep I spoke to yesterday says it’s now confirmed returned but a poor customer experience and I am taking my number to EE😟
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Luke Cassells 🐝
(@lukecassells1) reported
from
Kinmel Bay and Towyn, Wales
@ThreeUK is there nothing you can do to boost signal in the LL22 Postcode area
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silenced.
(@PrincePercy_Cat) reported
from
Old Colwyn, Wales
@ThreeUKSupport Hi, any update on this? Into 8th day now and it really is unacceptable. Since being set up 12 days ago I have only had 4 days service. Could you please get in touch with me, I get no sense from call handlers on the sub continent, thanks.
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AJ
(@AJfromUK) reported
from
Rhyl, Wales
@ThreeUK It would be nice to get a signal 📶 for you 4g around #Rhyl
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silenced.
(@PrincePercy_Cat) reported
from
Old Colwyn, Wales
@ThreeUK how long until you fix the issue with 3 network in LL48 6RY? It’s been down since Thursday.
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Alan Miller
(@gaffermiller) reported
from
Mostyn, Wales
@ThreeUKSupport looks like my 11 years as a loyal customer mean very little according to my upgrade options... Cheers 3 mobile it's been magical..#3mobile
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Luke Cassells 🐝
(@lukecassells1) reported
from
Kinmel Bay and Towyn, Wales
@ThreeUKSupport I’m not 💯 how to drop it to 3G but it’s been crap since I’ve had the contract I have a caravan here and it’s rubbish so about 6 years
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AJ
(@AJfromUK) reported
from
Rhyl, Wales
@ThreeUKSupport Happens all over Rhyl indoors and out. Pretty much no signal for the most part. I've been reporting it year on year for the past two years and it's always "we are working on it"
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Matt Walker
(@mattwalkerx) reported
from
Kinmel Bay and Towyn, Wales
@ThreeUK worst provider I’ve ever been with, just under an hour on the phone passed from pillow to post to come out with no outcome to my problem and to be told to call back tomorrow. So tomorrow when I call I’ll cancel my contract. 👋🏽
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silenced.
(@PrincePercy_Cat) reported
from
Old Colwyn, Wales
@ThreeUKSupport Hi 3, any update on when this will be fixed, its over a month now with no service provided, surely a break in contract and you’ve taken payment today for 5 or 6 days service. I am sure you can check with someone somwhere to see for an update or a timescale. No info from links.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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John Kanes
(@HalVIII) reported
@ThreeUKSupport At one point today the man from the broadband team asked me “if there was anyone else (here) that could help (me)”!
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Martin Bell
(@jinkyjoiner) reported
@ThreeUKSupport you have got to be the worst mobile network provider around! Signal issue after signal issue. Excuse after excuse… then on live chat you just end it without fixing the problem?!? 🤬😡
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John Kanes
(@HalVIII) reported
@ThreeUKSupport They also said that there was no problem with the 5g in my area but the website has been updated subsequently to say that there stiil is so my confidence in them is extremely limited.
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Matt Lawton
(@LeytherMatt) reported
@ThreeUKSupport WN7 4JY I expect it will say no issues but I’ve been on one bar of service all day in the office and trying to do anything that uses data generally takes several attempts
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Sean Womersley
(@seanwomersley) reported
@ThreeUKSupport I'm a current three pay monthly customer and would like to switch to an eSIM but your website doesn't explain how I can - how do I switch to an eSIM while keeping my current number and contract?
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John Kanes
(@HalVIII) reported
@ThreeUK please explain why your broadband team told me (11.20) there is no 5g problem in my area but the website says there still is (last updated 2.45) - and neither the previous router nor the new one I had to go and get can actually get a 5g signal?
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Callie19707
(@callie19707) reported
@ThreeUKSupport Jonathan, I have been trying to sort this issue out for two weeks without any resolution. I now want to cancel my contract with you due to the poor customer service I have had to deal with.
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Matt Lawton
(@LeytherMatt) reported
Starting to regret moving to @ThreeUK if the constant struggle to find network is going to carry on draining my phone battery 😞 Hardly lost any battery when outside at the weekend, but a day in the office and it’s knocked 60% off with little usage!
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Matt Lawton
(@LeytherMatt) reported
@ThreeUKSupport Yesterday was my first day in the office as a Three customer, but I live nearby and not had a problem since joining last week
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Lucy Cara P
(@lucy_cara_p) reported
@ThreeUKSupport I had lots of messages and emails all saying one date for it switching. I contacted before that date to prevent it switching but CS is now saying I switched on a completely different date that was never mentioned in the messages. Never mind, just disappointed in the service.