3 (Three)

3 (Three) Outage Report in Rhyl, Denbighshire, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Rhyl, Denbighshire, Wales 12/09/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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3 (Three) Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • PrincePercy_Cat silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales

    @ThreeUKSupport I just need a timescale in all fairness, if you tell me it’ll be another month thats fine, ill be happy to stay on board. You need to let me know something. I’m in two minds to tecall the DD as you have broken your T’s&C’s. I look forward to a reply. Service is for LL48 6RY

  • PrincePercy_Cat silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales

    @ThreeUK how long until you fix the issue with 3 network in LL48 6RY? It’s been down since Thursday.

  • mattwalkerx Matt Walker (@mattwalkerx) reported from Kinmel Bay and Towyn, Wales

    @ThreeUK worst provider I’ve ever been with, just under an hour on the phone passed from pillow to post to come out with no outcome to my problem and to be told to call back tomorrow. So tomorrow when I call I’ll cancel my contract. 👋🏽

  • lukecassells1 Luke Cassells 🐝 (@lukecassells1) reported from Kinmel Bay and Towyn, Wales

    @ThreeUK is there nothing you can do to boost signal in the LL22 Postcode area

  • AJfromUK AJ (@AJfromUK) reported from Rhyl, Wales

    @ThreeUKSupport Happens all over Rhyl indoors and out. Pretty much no signal for the most part. I've been reporting it year on year for the past two years and it's always "we are working on it"

  • lukecassells1 Luke Cassells 🐝 (@lukecassells1) reported from Kinmel Bay and Towyn, Wales

    @ThreeUKSupport I’m not 💯 how to drop it to 3G but it’s been crap since I’ve had the contract I have a caravan here and it’s rubbish so about 6 years

  • AJfromUK AJ (@AJfromUK) reported from Rhyl, Wales

    @ThreeUK It would be nice to get a signal 📶 for you 4g around #Rhyl

  • PrincePercy_Cat silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales

    @ThreeUKSupport Hi 3, any update on when this will be fixed, its over a month now with no service provided, surely a break in contract and you’ve taken payment today for 5 or 6 days service. I am sure you can check with someone somwhere to see for an update or a timescale. No info from links.

  • eyepatchstory Ed Watkinson (@eyepatchstory) reported from Colwyn Bay, Wales

    @ThreeUKSupport Yes, sent back and tracking number provided. Rep I spoke to yesterday says it’s now confirmed returned but a poor customer experience and I am taking my number to EE😟

  • JudeMal HeyJude 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@JudeMal) reported from Denbigh, Wales

    @SketchLisa @ThreeUKSupport It's horrible, isn't it. I'll have to check mine again.

  • PrincePercy_Cat silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales

    @ThreeUKSupport Hi, any update on this? Into 8th day now and it really is unacceptable. Since being set up 12 days ago I have only had 4 days service. Could you please get in touch with me, I get no sense from call handlers on the sub continent, thanks.

  • brilliant_tours Door to Door days out (@brilliant_tours) reported from Rhyl, Wales

    Have you been experiencing 4 bars, full 4G signal on your @ThreeUK iPhone yet getting absolutely no service? Or been manually switching to 3G to get any service ?

  • gaffermiller Alan Miller (@gaffermiller) reported from Mostyn, Wales

    @ThreeUKSupport looks like my 11 years as a loyal customer mean very little according to my upgrade options... Cheers 3 mobile it's been magical..#3mobile

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • maxthraves Max Thraves (@maxthraves) reported

    @ThreeUKSupport absolutely shocking service. Had a faulty sim so I get a replacement. Waited 24hrs, the replacement is still not connected. So I get another replacement and now I am told to wait another 24-48hrs until it connects to the network. What a joke. Should’ve gone to ee.

  • timporteruk Tim Porter (@timporteruk) reported

    @ThreeUKSupport This will have to be done tomorrow but you're giving me zero confidence that you won't just take another 2 hours of my time to confirm it's not an issue with the hub or computer. Link to the coverage policy please.

  • mrskishere Lorna K (@mrskishere) reported from Stirling, Scotland

    @Durrell40 @ThreeUKSupport Hats off to @ThreeUK they released me from my contract today recognising I wasn’t getting the service. I’ll go back to them if things improve. They’ve always given great service until last 6 months. Let’s hope they get sorted. I’ll avoid 02.

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @ThreeUKSupport @ThreeUKSupport But I have to get a HTG PAC number from the cancellation team to move the number to a different network and then port the number back into Three.

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported

    @ThreeUKSupport @HelenArmfield Still problems in N19 4, intermittent internet on 5G broadband modem

  • pickled_tinker Grody (@pickled_tinker) reported

    Also, what option do I use on your pathetic customer services number. I hit 4 for other and the 4 options are friggen useless. Seriously, @ThreeUK have you taken onboard the scum baggery of O2, because if you have, god help you.

  • ALM40849460 AQS (@ALM40849460) reported

    @ThreeUKSupport @hernandez_aidan Hi Kirsty - this has been going on for several days now. I called yesterday and they said it would absolutely be fixed by EOD yesterday. Yet there are still outages today. I would recommend putting it on your website because it says “no known issues” which is clearly incorrect

  • tomeccles Tom Eccles (@tomeccles) reported

    @ThreeUKSupport @ALM40849460 Still down here too, definitely not solved. It is ridiculous that people have to keep tweeting you to get an update. How do you not have an updated service status page, or even proactive updates on Twitter given that this is a widespread major issue?

  • timporteruk Tim Porter (@timporteruk) reported

    @ThreeUKSupport And as such I then never get confirmation that I can cancel without being charged the exit fee.

  • BrendaGround Anna Kicks (@BrendaGround) reported

    Hey @ThreeUK I was trying to use mobile data this afternoon. There was apparently a strong 4g+ signal and I have loads of data left but I couldn't even scroll twitter/tweet. Your service is so bad I wish I'd never changed over to you.