3 (Three) Outage Report in Kinmel Bay and Towyn, Conwy, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Kinmel Bay and Towyn, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kinmel Bay and Towyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kinmel Bay and Towyn, Wales
Latest outage, problems and issue reports in Kinmel Bay and Towyn and nearby locations:
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AJ
(@AJfromUK) reported
from
Rhyl, Wales
@ThreeUKSupport Happens all over Rhyl indoors and out. Pretty much no signal for the most part. I've been reporting it year on year for the past two years and it's always "we are working on it"
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silenced.
(@PrincePercy_Cat) reported
from
Old Colwyn, Wales
@ThreeUKSupport Hi 3, any update on when this will be fixed, its over a month now with no service provided, surely a break in contract and you’ve taken payment today for 5 or 6 days service. I am sure you can check with someone somwhere to see for an update or a timescale. No info from links.
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AJ
(@AJfromUK) reported
from
Rhyl, Wales
@ThreeUK It would be nice to get a signal 📶 for you 4g around #Rhyl
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Luke Cassells 🐝
(@lukecassells1) reported
from
Kinmel Bay and Towyn, Wales
@ThreeUK is there nothing you can do to boost signal in the LL22 Postcode area
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silenced.
(@PrincePercy_Cat) reported
from
Old Colwyn, Wales
@ThreeUK how long until you fix the issue with 3 network in LL48 6RY? It’s been down since Thursday.
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silenced.
(@PrincePercy_Cat) reported
from
Old Colwyn, Wales
@ThreeUKSupport I just need a timescale in all fairness, if you tell me it’ll be another month thats fine, ill be happy to stay on board. You need to let me know something. I’m in two minds to tecall the DD as you have broken your T’s&C’s. I look forward to a reply. Service is for LL48 6RY
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Luke Cassells 🐝
(@lukecassells1) reported
from
Kinmel Bay and Towyn, Wales
@ThreeUKSupport I’m not 💯 how to drop it to 3G but it’s been crap since I’ve had the contract I have a caravan here and it’s rubbish so about 6 years
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silenced.
(@PrincePercy_Cat) reported
from
Old Colwyn, Wales
@ThreeUKSupport Hi, any update on this? Into 8th day now and it really is unacceptable. Since being set up 12 days ago I have only had 4 days service. Could you please get in touch with me, I get no sense from call handlers on the sub continent, thanks.
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HeyJude 🏴🇺🇦
(@JudeMal) reported
from
Denbigh, Wales
@SketchLisa @ThreeUKSupport It's horrible, isn't it. I'll have to check mine again.
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Ed Watkinson
(@eyepatchstory) reported
from
Colwyn Bay, Wales
@ThreeUKSupport Yes, sent back and tracking number provided. Rep I spoke to yesterday says it’s now confirmed returned but a poor customer experience and I am taking my number to EE😟
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Andy M
(@PNE_Andy) reported
from
Llandudno, Wales
@ThreeUK any update on when you are going to introduce the esim, I’m hoping my wife and kids will update my Apple Watch but not much point if I can’t use the uks favourite network
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Door to Door days out
(@brilliant_tours) reported
from
Rhyl, Wales
Have you been experiencing 4 bars, full 4G signal on your @ThreeUK iPhone yet getting absolutely no service? Or been manually switching to 3G to get any service ?
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Matt Walker
(@mattwalkerx) reported
from
Kinmel Bay and Towyn, Wales
@ThreeUK worst provider I’ve ever been with, just under an hour on the phone passed from pillow to post to come out with no outcome to my problem and to be told to call back tomorrow. So tomorrow when I call I’ll cancel my contract. 👋🏽
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Alan Miller
(@gaffermiller) reported
from
Mostyn, Wales
@ThreeUKSupport looks like my 11 years as a loyal customer mean very little according to my upgrade options... Cheers 3 mobile it's been magical..#3mobile
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Webb
(@splashsquelch) reported
@ThreeUKSupport The number stopped working during the failed port process, but has not ported across, and is currently unavailable for more than 24 hr. Cust svc don’t care, and just say to wait 3 more days (incl wkend) - but this is a huge problem due to two-factor authentication.
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Rob Tedder
(@RobTedder) reported
@ThreeUKSupport painfully slow 4G router speeds today in BA14......any idea what the issue is and how long until resolved as i can't work at present....0.22mbs download speed 😭
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Matt Webb
(@splashsquelch) reported
@ThreeUKSupport You don't seem to grasp the scale of the problem to a person due to no way to receive codes to login to banks, services etc. Cannot contact businesses everywhere l customers either. 3 days is totally unacceptable, since it runs until Tuesday, for a port that was started ysterday.
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Ciara Cassidy
(@lmc_ni) reported
@ThreeUKSupport can you provide me with contact details for support for those using Three SIM for home broadband? Need urgent support for ongoing bandwidth problems rendering broadband from Three unusable.
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No more tweets for Alex 🏳️⚧️ 💙 🇪🇺
(@asrashley) reported
@ThreeUKSupport I sent a copy of my deed poll to 3 customer services in Glasgow, asking them to update my records to my new legal name. They have refused saying the deed poll has to be stamped by a solicitor, which is incorrect.
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Matt Webb
(@splashsquelch) reported
@ThreeUK you failed to port my number from giffgaff, after disconnecting it, and now cust svcs say it may take until Tuesday, and refuse to help further. Cannot login to banks, websites, taxis, etc. etc. Need your help in getting 3 to take this problem seriously and fixed today.
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Matt Webb
(@splashsquelch) reported
@ThreeUKSupport You don't seem to grasp the scale of the damage those causes to a lesson and a business, unable to access banks, services, customers for to no way to get SMS for 2-factor authentication.
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Olly Monk
(@OllyM07) reported
@ThreeUKSupport Still having this issue my phone doesn’t work at work can you help please
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basu
(@basu38129370) reported
@ThreeUKSupport please ignore me and already tired off your service and support. i am thinking to see how to cancel of contract and go for other vendors
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Simon Walters
(@Simon9792) reported
Can someone sort the poor signal on the M54 junction 3 to 4 Shropshire @ThreeUKSupport