3 (Three) Outage in Colwyn Bay, Conwy, Wales

Have you been experiencing 4 bars, full 4G signal on your @ThreeUK iPhone yet getting absolutely no service? Or been manually switching to 3G to get any service ?

@ThreeUKSupport Happens all over Rhyl indoors and out. Pretty much no signal for the most part. I've been reporting it year on year for the past two years and it's always "we are working on it"

@ThreeUK It would be nice to get a signal 📶 for you 4g around #Rhyl

@ThreeUK any update on when you are going to introduce the esim, I’m hoping my wife and kids will update my Apple Watch but not much point if I can’t use the uks favourite network

@ThreeUKSupport I’m not 💯 how to drop it to 3G but it’s been crap since I’ve had the contract I have a caravan here and it’s rubbish so about 6 years

@ThreeUK is there nothing you can do to boost signal in the LL22 Postcode area

@ThreeUK worst provider I’ve ever been with, just under an hour on the phone passed from pillow to post to come out with no outcome to my problem and to be told to call back tomorrow. So tomorrow when I call I’ll cancel my contract. 👋🏽

@ThreeUKSupport Yes, sent back and tracking number provided. Rep I spoke to yesterday says it’s now confirmed returned but a poor customer experience and I am taking my number to EE😟

@ThreeUK His correct response should have been "certainly I will help you I will resolve this issue" completely unprofessional

@ThreeUK A manager should not be putting the phone down on a customer who has been with three for 25 years

@ThreeUK I asked him if he could send me a confirmation text correcting the in correcting the monthly amount I agreed to he was rude, told me I'd have to come to store to check ID then proceeded to say that if I did come in store he would call security as I was rude

@ThreeUK shocking customer service from the manager called David at bournemouth store!! Refused to give surname and disconnected the call

What’s your favourite @ThreeUKSupport excuse for poor connectivity and slow internet speeds?

@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....

@ThreeUKSupport Please can you advise: I want to change my address - they can't do it in the shop, my Huawei phone doesn't allow the 3 app, the 3 website is either unavailable or doesn't like my password, and when I phoned customer support I got cut off.

@ThreeUKSupport Thanks for the reply Scott, however I have been onto Three customer service previously to no avail. Now when I try to call am told to expect a 15-20 min wait, must be lots of other unhappy customers. I'm now just counting down the days until my contract ends next month.

Used to be a @relishcareuk customer, then they sold out to @ThreeUK. Now I can't even watch porn; Three wants me to walk into a Three store somewhere and ask them face to face to allow me to watch porn on my own computer. I'm 38 years old.

@ThreeUKSupport trying to log into your app but I have mobile broadband not a mobile so the temporary password isn't going anywhere. Why do you do this? I can't change anything on my account because of this terrible customer service.