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3 (Three)

3 (Three) outages and service status in Old Colwyn, Wales

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Old Colwyn, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Old Colwyn, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Old Colwyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Old Colwyn, Wales

Latest outage, problems and issue reports in Old Colwyn and nearby locations:

  • lukecassells1
    Luke Cassells 🐝 (@lukecassells1) reported from Kinmel Bay and Towyn, Wales

    @ThreeUK is there nothing you can do to boost signal in the LL22 Postcode area

  • PrincePercy_Cat
    silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales

    @ThreeUKSupport Hi 3, any update on when this will be fixed, its over a month now with no service provided, surely a break in contract and you’ve taken payment today for 5 or 6 days service. I am sure you can check with someone somwhere to see for an update or a timescale. No info from links.

  • PNE_Andy
    Andy M (@PNE_Andy) reported from Llandudno, Wales

    @ThreeUK any update on when you are going to introduce the esim, I’m hoping my wife and kids will update my Apple Watch but not much point if I can’t use the uks favourite network

  • PrincePercy_Cat
    silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales

    @ThreeUKSupport Hi, any update on this? Into 8th day now and it really is unacceptable. Since being set up 12 days ago I have only had 4 days service. Could you please get in touch with me, I get no sense from call handlers on the sub continent, thanks.

  • AJfromUK
    AJ (@AJfromUK) reported from Rhyl, Wales

    @ThreeUK It would be nice to get a signal 📶 for you 4g around #Rhyl

  • mattwalkerx
    Matt Walker (@mattwalkerx) reported from Kinmel Bay and Towyn, Wales

    @ThreeUK worst provider I’ve ever been with, just under an hour on the phone passed from pillow to post to come out with no outcome to my problem and to be told to call back tomorrow. So tomorrow when I call I’ll cancel my contract. 👋🏽

  • PrincePercy_Cat
    silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales

    @ThreeUK how long until you fix the issue with 3 network in LL48 6RY? It’s been down since Thursday.

  • eyepatchstory
    Ed Watkinson (@eyepatchstory) reported from Colwyn Bay, Wales

    @ThreeUKSupport Yes, sent back and tracking number provided. Rep I spoke to yesterday says it’s now confirmed returned but a poor customer experience and I am taking my number to EE😟

  • JudeMal
    HeyJude 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@JudeMal) reported from Denbigh, Wales

    @SketchLisa @ThreeUKSupport It's horrible, isn't it. I'll have to check mine again.

  • lukecassells1
    Luke Cassells 🐝 (@lukecassells1) reported from Kinmel Bay and Towyn, Wales

    @ThreeUKSupport I’m not 💯 how to drop it to 3G but it’s been crap since I’ve had the contract I have a caravan here and it’s rubbish so about 6 years

  • AJfromUK
    AJ (@AJfromUK) reported from Rhyl, Wales

    @ThreeUKSupport Happens all over Rhyl indoors and out. Pretty much no signal for the most part. I've been reporting it year on year for the past two years and it's always "we are working on it"

  • brilliant_tours
    Door to Door days out (@brilliant_tours) reported from Rhyl, Wales

    Have you been experiencing 4 bars, full 4G signal on your @ThreeUK iPhone yet getting absolutely no service? Or been manually switching to 3G to get any service ?

  • PrincePercy_Cat
    silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales

    @ThreeUKSupport I just need a timescale in all fairness, if you tell me it’ll be another month thats fine, ill be happy to stay on board. You need to let me know something. I’m in two minds to tecall the DD as you have broken your T’s&C’s. I look forward to a reply. Service is for LL48 6RY

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelfromuk
    Mike Flint from the UK (@michaelfromuk) reported

    @ThreeUKSupport Not been able to receive any text/sms messages since Monday. As a result, can't login to bank and missed GP appointment. When will issue be fixed? Status shows "there's a problem' but no useful info.

  • SkaterMadnes
    Alexander Bragin (@SkaterMadnes) reported

    @ThreeUK @JonnyMontrealQC It's still broken a year later.

  • weecalvin1509
    Colin Maxwell (@weecalvin1509) reported

    Hi @ThreeUK I am a long term generally satisfied customer. I need a number to ring so that I can speak to a real human being about the +40% increase in my monthly bill. I have done the AI merry go round, got texted a4 figure code and back unto the going nowhere roundabout. 🙁

  • caedmon_m
    Caedmon Mullin (@caedmon_m) reported

    Hey @ThreeUK you've suspended my child's phone account, I need to contact them, your support lines are down and your AI chat has just given me a link to a dedicated bereavement support page. Are you ******* kidding me?

  • UKBeautyOnline
    UK Beauty Online (@UKBeautyOnline) reported

    @ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service

  • ShadowBakura_
    ShadowBakura_ [Cal] (@ShadowBakura_) reported

    @ThreeUKSupport since joining my signal has been awful - locked in for another 18 months is there any work around to this ?

  • chrisbunnett
    Chris Bunnett (@chrisbunnett) reported

    @ThreeUK - I ******* hate your network. I haven’t called anyone but now you tell me can’t make a call ‘as I used up my balance!’ You are a bunch of crooks and thieves. Fuckwits.

  • Keith5978673925
    Keith (@Keith5978673925) reported

    @ThreeUK When will the tower in Ab11 be fixed? It’s been down for maintenance for 9 weeks now. 2MBPS download speeds just don’t cut it. Ask EE to borrow a competent engineer.

  • jeanniecass
    Jean Cassidy (@jeanniecass) reported

    @ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!

  • Tushker_Gall
    •Tushker Gall 🐾 (@Tushker_Gall) reported

    @ThreeUK hello. my dad needs a replacement SIM as he has lost his phone he has a new phone but needs a SIM can you help? he doesn't have an online account (hes old and not technical)