3 (Three)

3 (Three) Outage Report in Old Colwyn, Conwy, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Old Colwyn, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Old Colwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Old Colwyn, Conwy, Wales 09/18/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Old Colwyn, Wales

Latest outage, problems and issue reports in Old Colwyn and nearby locations:

  • mattwalkerx Matt Walker (@mattwalkerx) reported from Kinmel Bay and Towyn, Wales

    @ThreeUK worst provider I’ve ever been with, just under an hour on the phone passed from pillow to post to come out with no outcome to my problem and to be told to call back tomorrow. So tomorrow when I call I’ll cancel my contract. 👋🏽

  • PNE_Andy Andy M (@PNE_Andy) reported from Llandudno, Wales

    @ThreeUK any update on when you are going to introduce the esim, I’m hoping my wife and kids will update my Apple Watch but not much point if I can’t use the uks favourite network

  • AJfromUK AJ (@AJfromUK) reported from Rhyl, Wales

    @ThreeUKSupport Happens all over Rhyl indoors and out. Pretty much no signal for the most part. I've been reporting it year on year for the past two years and it's always "we are working on it"

  • lukecassells1 Luke Cassells 🐝 (@lukecassells1) reported from Kinmel Bay and Towyn, Wales

    @ThreeUKSupport I’m not 💯 how to drop it to 3G but it’s been crap since I’ve had the contract I have a caravan here and it’s rubbish so about 6 years

  • brilliant_tours Door to Door days out (@brilliant_tours) reported from Rhyl, Wales

    Have you been experiencing 4 bars, full 4G signal on your @ThreeUK iPhone yet getting absolutely no service? Or been manually switching to 3G to get any service ?

  • AJfromUK AJ (@AJfromUK) reported from Rhyl, Wales

    @ThreeUK It would be nice to get a signal 📶 for you 4g around #Rhyl

  • eyepatchstory Ed Watkinson (@eyepatchstory) reported from Colwyn Bay, Wales

    @ThreeUKSupport Yes, sent back and tracking number provided. Rep I spoke to yesterday says it’s now confirmed returned but a poor customer experience and I am taking my number to EE😟

  • PrincePercy_Cat silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales

    @ThreeUK how long until you fix the issue with 3 network in LL48 6RY? It’s been down since Thursday.

  • lukecassells1 Luke Cassells 🐝 (@lukecassells1) reported from Kinmel Bay and Towyn, Wales

    @ThreeUK is there nothing you can do to boost signal in the LL22 Postcode area

  • PrincePercy_Cat silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales

    @ThreeUKSupport Hi, any update on this? Into 8th day now and it really is unacceptable. Since being set up 12 days ago I have only had 4 days service. Could you please get in touch with me, I get no sense from call handlers on the sub continent, thanks.

  • PrincePercy_Cat silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales

    @ThreeUKSupport Hi 3, any update on when this will be fixed, its over a month now with no service provided, surely a break in contract and you’ve taken payment today for 5 or 6 days service. I am sure you can check with someone somwhere to see for an update or a timescale. No info from links.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bongiwe_sibanda Bongiwe (@Bongiwe_sibanda) reported

    @ThreeUKSupport @ThreeUK I have been trying to cancel my contract with you since the beginning of the year. I took out a sim contract and whoever processed it has clearly put down the wrong information so I cant proceed. Your customer service department is incompetent.

  • Bongiwe_sibanda Bongiwe (@Bongiwe_sibanda) reported

    @ThreeUK @ThreeUKSupport I am doing what you ask me to do by emailing you my information with my ID, but noone is updating this and noone is getting back to me. I do not want this contract, and you are not doing anything to support me with cancelling it.

  • viratjandra Vira (@viratjandra) reported

    @ThreeUKSupport Hi, it seems I cannot turn off the adult filter on my account. This is a problem because it is now blocking the three website itself. I've already tried turning it off by following the link that showed up when the content is blocked multiple times. Please help.

  • cfylan Chris Fylan (@cfylan) reported

    @ThreeUKSupport I think it reflected worse on three. Thankfully my contract up before next year so won't have same issue with another network 👍

  • bonzicj1234 jason whyte (@bonzicj1234) reported

    @ThreeUK I’ve been a customer for 10 years for the last 7 months I’ve been facing network issues. After numerous calls to yourselves I’ve been asked to leave the network with a 60% discount to cancel the contract early really after 10 years 😳

  • beerstar58 Mark Webster (@beerstar58) reported

    @cfylan @ThreeUKSupport This network is pathetic

  • shropshirelady Mrs Amanda White (@shropshirelady) reported

    @ThreeUKSupport signal in TF4 (Telford, Shropshire) has been shocking for a week, any chance it might be improving soon?

  • x_xnatx_x Natx (@x_xnatx_x) reported

    @ThreeUKSupport On and off since having the phone, have tried to get help a few times. Having tried different things in the settings, still no better. Just keeping getting told to ring Samsung, never had any issues at all with iPhone

  • x_xnatx_x Natx (@x_xnatx_x) reported

    @ThreeUK customer service is a joke! Cannot receive or make calls on a phone, to get no help at all and be told we can pay an early upgrade fee of over £700 to replace the phone!!!

  • _coleybearx coley!☺️ (@_coleybearx) reported

    @ThreeUK Paid my bill on time each month until I lost my job. I get a job which means I need to use my phone everyday, yet you won’t help me out and give me an extension, very disappointed about this situation, especially how long I’ve been with the company.