3 (Three) outages and service status in Old Colwyn, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Old Colwyn, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Old Colwyn, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Old Colwyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at 3 (Three)
3 (Three) is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Old Colwyn, Wales
The most recent 3 (Three) outage reports came from the following cities: Rhyl.
| City | Problem Type | Report Time |
|---|---|---|
 Rhyl
|
Phone | 1 month ago |
|
Denbigh
|
Total Blackout | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Old Colwyn, Wales
Latest outage, problems and issue reports in Old Colwyn and nearby locations:
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silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales@ThreeUK how long until you fix the issue with 3 network in LL48 6RY? It’s been down since Thursday.
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silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales@ThreeUKSupport Hi, any update on this? Into 8th day now and it really is unacceptable. Since being set up 12 days ago I have only had 4 days service. Could you please get in touch with me, I get no sense from call handlers on the sub continent, thanks.
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AJ (@AJfromUK) reported from Rhyl, Wales@ThreeUKSupport Happens all over Rhyl indoors and out. Pretty much no signal for the most part. I've been reporting it year on year for the past two years and it's always "we are working on it"
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AJ (@AJfromUK) reported from Rhyl, Wales@ThreeUK It would be nice to get a signal 📶 for you 4g around #Rhyl
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HeyJude 🏴🇺🇦 (@JudeMal) reported from Denbigh, Wales@SketchLisa @ThreeUKSupport It's horrible, isn't it. I'll have to check mine again.
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Luke Cassells 🐝 (@lukecassells1) reported from Kinmel Bay and Towyn, Wales@ThreeUKSupport I’m not 💯 how to drop it to 3G but it’s been crap since I’ve had the contract I have a caravan here and it’s rubbish so about 6 years
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Matt Walker (@mattwalkerx) reported from Kinmel Bay and Towyn, Wales@ThreeUK worst provider I’ve ever been with, just under an hour on the phone passed from pillow to post to come out with no outcome to my problem and to be told to call back tomorrow. So tomorrow when I call I’ll cancel my contract. 👋🏽
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Door to Door days out (@brilliant_tours) reported from Rhyl, WalesHave you been experiencing 4 bars, full 4G signal on your @ThreeUK iPhone yet getting absolutely no service? Or been manually switching to 3G to get any service ?
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silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales@ThreeUKSupport I just need a timescale in all fairness, if you tell me it’ll be another month thats fine, ill be happy to stay on board. You need to let me know something. I’m in two minds to tecall the DD as you have broken your T’s&C’s. I look forward to a reply. Service is for LL48 6RY
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Luke Cassells 🐝 (@lukecassells1) reported from Kinmel Bay and Towyn, Wales@ThreeUK is there nothing you can do to boost signal in the LL22 Postcode area
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silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales@ThreeUKSupport Hi 3, any update on when this will be fixed, its over a month now with no service provided, surely a break in contract and you’ve taken payment today for 5 or 6 days service. I am sure you can check with someone somwhere to see for an update or a timescale. No info from links.
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Ed Watkinson (@eyepatchstory) reported from Colwyn Bay, Wales@ThreeUKSupport Yes, sent back and tracking number provided. Rep I spoke to yesterday says it’s now confirmed returned but a poor customer experience and I am taking my number to EE😟
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Andy M (@PNE_Andy) reported from Llandudno, Wales@ThreeUK any update on when you are going to introduce the esim, I’m hoping my wife and kids will update my Apple Watch but not much point if I can’t use the uks favourite network
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ropa (@premiaxleader) reported@ThreeUK I’ve had no calls or mobile data on 2 business lines since mid-Feb 2026. Multiple contacts, SIM & eSIM changes, still unresolved. Formal complaint sent 12 March – no acknowledgement received. This is now a serious business impact. Please escalate urgently
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Empress’ (@IAmHerNp) reported@ThreeUKSupport hi I need to talk about my account I’m being charged twice when I’ve already paid my bill. I’m on the phone with customer service but they’re no help
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joy thomS (@thomSJoy) reported@ThreeUK is anyone else having problems with @ThreeUK connection
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Peter Midgley ☀️ (@petermidgley) reported@ThreeUKSupport Internet seems to be down in the SL99DH area. Thanks.
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UK Beauty Online (@UKBeautyOnline) reported@ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service
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David #RejoinEU #FBPE (@MollieCoin) reported@ThreeUKSupport When people call me and I dont answer, my phone goes to answerphone, where they are greeted by a woman call Jan. I am a man called Darren. I have tried to re-record, tried instant chat & called in a Three store, nobody can help. Can you PLEASE!
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Shuga Jar (@AmaraCajetan) reportedWhen it comes to frustrating you, just leave it for @ThreeUK They have got to be the most useless UK network ever! Unfortunately you’re forced into a freaking contract with them.
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reportedMany thanks to the hopeless @ThreeUKSupport for waking me up despite clear instructions not to call me before 1pm clearly they didn’t listen to a word I said. No idea of customer service.
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Placebob (@Placebob2) reported@mavishier @ThreeUK Yeah ive been with them a lot of years hoping joining with Vodafone would help but not so far
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Hannah (@HannahF_24) reported@ThreeUK Hi, I’ve changed phones from an iPhone 16 to an iPhone 17 pro max, I’m sim only with you but my calls and texts aren’t working, and any sent to me are going to the old phone still? & when WiFi is turned off I have no signal at all, is this a sim issue?