3 (Three) outages and service status in Old Colwyn, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Old Colwyn, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Old Colwyn, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Old Colwyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Old Colwyn, Wales
The most recent 3 (Three) outage reports came from the following cities: Rhyl.
| City | Problem Type | Report Time |
|---|---|---|
 Rhyl
|
Phone | 2 months ago |
|
Denbigh
|
Total Blackout | 3 months ago |
Community Discussion
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3 (Three) Issues Reports Near Old Colwyn, Wales
Latest outage, problems and issue reports in Old Colwyn and nearby locations:
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Ed Watkinson (@eyepatchstory) reported from Colwyn Bay, Wales@ThreeUKSupport Yes, sent back and tracking number provided. Rep I spoke to yesterday says it’s now confirmed returned but a poor customer experience and I am taking my number to EE😟
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AJ (@AJfromUK) reported from Rhyl, Wales@ThreeUK It would be nice to get a signal 📶 for you 4g around #Rhyl
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AJ (@AJfromUK) reported from Rhyl, Wales@ThreeUKSupport Happens all over Rhyl indoors and out. Pretty much no signal for the most part. I've been reporting it year on year for the past two years and it's always "we are working on it"
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silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales@ThreeUKSupport Hi, any update on this? Into 8th day now and it really is unacceptable. Since being set up 12 days ago I have only had 4 days service. Could you please get in touch with me, I get no sense from call handlers on the sub continent, thanks.
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silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales@ThreeUK how long until you fix the issue with 3 network in LL48 6RY? It’s been down since Thursday.
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Andy M (@PNE_Andy) reported from Llandudno, Wales@ThreeUK any update on when you are going to introduce the esim, I’m hoping my wife and kids will update my Apple Watch but not much point if I can’t use the uks favourite network
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HeyJude 🏴🇺🇦 (@JudeMal) reported from Denbigh, Wales@SketchLisa @ThreeUKSupport It's horrible, isn't it. I'll have to check mine again.
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Luke Cassells 🐝 (@lukecassells1) reported from Kinmel Bay and Towyn, Wales@ThreeUKSupport I’m not 💯 how to drop it to 3G but it’s been crap since I’ve had the contract I have a caravan here and it’s rubbish so about 6 years
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Door to Door days out (@brilliant_tours) reported from Rhyl, WalesHave you been experiencing 4 bars, full 4G signal on your @ThreeUK iPhone yet getting absolutely no service? Or been manually switching to 3G to get any service ?
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silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales@ThreeUKSupport Hi 3, any update on when this will be fixed, its over a month now with no service provided, surely a break in contract and you’ve taken payment today for 5 or 6 days service. I am sure you can check with someone somwhere to see for an update or a timescale. No info from links.
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Matt Walker (@mattwalkerx) reported from Kinmel Bay and Towyn, Wales@ThreeUK worst provider I’ve ever been with, just under an hour on the phone passed from pillow to post to come out with no outcome to my problem and to be told to call back tomorrow. So tomorrow when I call I’ll cancel my contract. 👋🏽
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silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales@ThreeUKSupport I just need a timescale in all fairness, if you tell me it’ll be another month thats fine, ill be happy to stay on board. You need to let me know something. I’m in two minds to tecall the DD as you have broken your T’s&C’s. I look forward to a reply. Service is for LL48 6RY
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Luke Cassells 🐝 (@lukecassells1) reported from Kinmel Bay and Towyn, Wales@ThreeUK is there nothing you can do to boost signal in the LL22 Postcode area
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Tweeting. (@joeisstanding) reportedI had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.
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Caedmon Mullin (@caedmon_m) reportedHey @ThreeUK you've suspended my child's phone account, I need to contact them, your support lines are down and your AI chat has just given me a link to a dedicated bereavement support page. Are you ******* kidding me?
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Rizwan Ali (@rizwanalihaidr) reported@ThreeUKSupport and I’ve now been told £176 will be taken this month. I have spent the last 2–3 weeks repeatedly contacting customer service, but no one has provided a clear explanation or resolved the issue. My time has been wasted, and the lack of accountability is extremely
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NN (@NoveNight) reported@ThreeUK is an absolute joke. They cancelled my phone plan with no warning and won't even let me lodge a formal complaint. Are there any authorities in the UK where I can escalate my complaint?
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Malfoy Orme (@MalfoyOrme83) reported@ThreeUK I have had nothing but issues with my new phone. So I have returned it to the shop as I don’t want the same phone. Now I am having issues getting a new phone because you haven’t reversed the account and the credit check has failed. I am one unhappy customer.
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Richard (@r_head99) reported@ThreeUKSupport I had a 4g router for my son that he no longer uses. I want to cancel but I don’t know the 07 number to talk to customer svcs. Please help me speak to someone.
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Jonny_Milmer (@Jonny_Milmer) reportedWhat on earth is going on with @ThreeUK in East London. Absolutely dreadful service. Has been awful for weeks now. Time to swap to EE I think.
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Toby Robinson (@King_T_Dog) reported@ThreeUK I have two mobile broadband routers, one in the north-west and one in South Yorkshire. Both are absolutely crap coverage. This has only happened for the last two weeks. What on earth is going on with your coverage please? You’re basically just ripping people off.
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedBreaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on
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Louise Adams (@LouiseAdams79) reported@ThreeUK I’m trying to contact three as I have received a bill in someone else’s name to my address. I am not a three customer.