3 (Three) Outage Report in Kelsall, Cheshire West and Chester, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kelsall, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kelsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kelsall, Cheshire West and Chester, England
The most recent 3 (Three) outage reports came from the following cities: Runcorn, Eastham, Liverpool, Crewe, Ellesmere Port, Sandycroft, Chester, Wrexham and Cheshire West and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Internet | |
| Eastham |
Phone | |
| Liverpool |
Wi-fi | |
| Liverpool |
Phone | |
| Liverpool |
TV | |
| Liverpool |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Kelsall, England
Latest outage, problems and issue reports in Kelsall and nearby locations:
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Harriet Warnock She/Her
(@HarrietWarnock) reported
from
Liverpool, England
If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
@RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹
(@LifeTraveller77) reported
from
Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@ThreeUKSupport Hi, we've decided to cancel the account. Doesn't make sense to pay each month for a service that doesn't provide internet access. We're going to give NowTV a try
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Reynolds
(@pdnr777) reported
@ThreeUKSupport I put in a complaint on the 15th July. Have heard nothing so assume it had not been investigated or you can't be bothered to ask your customer what's wrong and why they raised the complaint
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Chris
(@king_gorack) reported
Hi @VodafoneUK @ThreeUKSupport please please please can you have a working/usable data service at Waterloo Station. Every single day is a battle with the trains and having no reliable data service makes it even harder to work out how to actually get home.
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Noctua
(@zakracoon) reported
@ThreeUKSupport when will the broadband network be back up
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janice hughes
(@jandh65) reported
@ThreeUK internet not working yet again but when I check coverage it says it perfect. If you ring three help line they say it’s ok. Well it’s not. Been going in for months now one minute it works the next it doesn’t. Even got a new super dooper modem. Still the same. Fed up now.
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James
(@jimbob171) reported
@ThreeUK could you please tell me why I am still to not being receiving data on my phone despite being unlimited. I have had no internet access using data for over 3 days now. Your online support is not helping at all
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Annie Bayliss
(@anniebea56) reported
@ThreeUK I am in Ll53 6 area with no signal are there know issues. Using Vodafone wifi to connect
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FrenzyGMCR
(@FrenzyGmcr) reported
Absolutely sick to death of being on @ThreeUK !! Never ever got any signal and when i do its 1 bar 4G, every time i try to phone and speak to a manager i get put on hold then EVERY TIME the phone mysteriously goes down!!! Sort it out before i blast it everywhere you scumbag
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Paoloski
(@paolorberni) reported
@ThreeUK hi can I please actually speak to someone real? I’ve been with your virtual assistant for ages and then with an assistant and I have got nowhere. How do I speak to someone? My area has no signal and although WiFi calling is on it doesn’t work
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Abigail
(@Abigail91127920) reported
@ThreeUKSupport why can’t I use my phone abroad? 4g doesn’t even come up, I’ve tried turning roaming etc on but it never connects to the 3 network and it’s very inconvenient. Been the case every country I’ve visited in the last year. Will change if this can’t be resolved
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Vik Torre
(@Sketch074) reported
@ThreeUK @ThreeUK these issues are still ongoing!! We have 5 phones with you, on all of them, Inbound calls all go to V/m automatically! When can we expect a full resolution?