3 (Three) Outage in Crewe, Cheshire East, England

@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.

@ThreeUKSupport Hi, we've decided to cancel the account. Doesn't make sense to pay each month for a service that doesn't provide internet access. We're going to give NowTV a try

@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔

@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?

@ThreeUKSupport Only rolling months - tried that before- took too many attempts to cancel and ended up costing for 3extra months I didn’t need

@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!

@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK All the data is restored here so we're all sorted. No different to how O2 went down for not paying their bill recently 😆

@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day

@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.

@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!

@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....

@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now

@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area

@tescomobile All the same. @EE don’t recognise loyalty and are happy to charge over the odds for mediocre service. @ThreeUK are already increasing my contract price after switching to them after 3 months. Can’t win.

@ThreeUKSupport credited the amount to my account instead of processing a refund so now I'm told I won't my money because you can't refund credit that three gives. I am sick of you lot honestly. I've been dealing with this issue since January 22nd. I will be contacting the Ombudsman no doubt.

@ThreeUKSupport yes they magically found it. decided to wave the leaving fee and I tried to cancel my account and change it to PAYG but your incompetent staff member did nk such thing so I woke up to an overdrawn bank account this morning. called to get it resolved & another staff member

Why is @ThreeUK signal so baddd

@ThreeUKSupport I don’t have service on my phone?

@ThreeUKSupport Pressing the cancel button in the phone app. Which your live chat team informed me today is a cancellation button but not really a way to cancel. Absolute bullshit

@ThreeUK do I need an e sim for an Apple Watch if it doesn’t have cellular or will it work fine on your network?

@ThreeUKSupport Yes I am - had the same issue today in Harrow

@ThreeUKSupport @ShoJo__ This reply is so cheeky. For a company with literally the WORST signal it’s far too much energy for my liking.

@ThreeUKSupport No I didn’t have the same issues on my last contract, it’s evidently now much worse... check the replies and you’ll see others complaining of the same thing. Also, travelling from Borehamwood to Edgware. How are you going to fix this?