3 (Three) Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Stone |
Phone | |
| Stoke-on-Trent |
Phone | |
| Crewe |
Internet | |
| Sandbach |
Total Blackout | |
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Rebecca Shaw
(@BecS_1007) reported
from
Stoke-on-Trent, England
@ThreeUK Is there a Broadband issue in the ST4 area?
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
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Jo
(@j0ann3001) reported
from
Werrington, England
For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy J Collins 💙
(@greyskies2020) reported
@ThreeUK My sons unemployed and can’t afford his contract. Can he cancel the data and just repay the handset ?
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lucy siegle
(@lucysiegle) reported
@ThreeUKSupport Hi Sammie what I would like, is for someone to deal with it rather than to make a complaint! It that possible please? It is potentially quite serious.
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Zhongyuan Zhang
(@ZhongyuanZhan14) reported
@ThreeUK A month ago, One of your staff trying to sell me a new contract, which I agreed, since that day, my phone was not able to connect to network, I went into the store 10+ time, and called you 10+ time, everytime I was told to wait for 24 hours, still now, I can't use my SIM.
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Terry
(@Yorkiebarkid1) reported
@ThreeUK congratulations on ripping off my 75 Yr old mother in law. Sell her a new contract over the phone then continue to take the direct debit payments for the old contract. Then tell her its her fault for not cancelling it and refuse any refund. Anyone else had same issues?
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Chris Jordan
(@Malusv2) reported
@ThreeUK we bought a payg sim on Friday and can’t get it activated. Phone calls tell us you don’t support it and we have to buy a contract and your online chat says the sim card doesn’t exist. What? @ofcom @WhichUK
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Zhongyuan Zhang
(@ZhongyuanZhan14) reported
@ThreeUK I can't use my bank app, I tried to get the PAT code and I was told that I will have to pay for the remaining contract to leave, even I haven't been able to connect to the network. Extremely disappointed for the bad service after been with three for 8 years.
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Stephanie Ashford
(@steph_ashford) reported
@ThreeUKSupport Those 'congestion issues' affected me across the city last night, leaving me with zero network connection at 2am, when I'm alone, trying to get home and am unable to find any transport info or call a taxi, with no nearby accessible WiFi that I could login to. Unacceptable.
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Vesta Charleshouse
(@VestaJC) reported
@ThreeUK trying to call customer support, message says “phone lines are now closed” followed by “lines open 9am-6pm Saturday and Sunday” - make up your mind!
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lucy siegle
(@lucysiegle) reported
Hey @ThreeUK I have an urgent issue. Don't have an account with you but looks like someone has been trying to set one up. Your Customer Protection unit will respond in 22 days. Happy with that? I'm not!
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FOX TATTOO
(@Fox6Tattoo) reported
@ThreeUK And then with out of nowhere, the network starts to play jokes on me with a bad Internet. There’s an open even Google page. I think I’m a change to any company better than your network coverage 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼