3 (Three) Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Wi-fi | |
| Crewe |
Total Blackout | |
| Crewe |
Phone | |
| Crewe |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stone |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Jo
(@j0ann3001) reported
from
Werrington, England
For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Rebecca Shaw
(@BecS_1007) reported
from
Stoke-on-Trent, England
@ThreeUK Is there a Broadband issue in the ST4 area?
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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KO’K 🔴⚪️
(@NoMoreLaughs) reported
from
Newcastle-under-Lyme District, England
@ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Court
(@TheBenCourt) reported
@ThreeUKSupport your upgrades/cancellation team just lost me as a customer as they couldn't drop £1 a month off a deal to match a competitor. Not the best customer service 🙈
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Alice Tolley
(@Alice_Tolley94) reported
Got no internet on my phone @ThreeUK @ThreeUKSupport and I’ve got full signal and plenty of data ... I’ve not been with 3 long and so far I’m so unimpressed #rubbish #three #internetdown
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MYЯӨП BΛЯƬᄂΣƬƬ 🏳️🌈🎮🇬🇧
(@OnlyMyron) reported
@ThreeUKSupport is it normal for a member of the three team to call and hang up, after I respond back. It wasn’t a cold call as I was expecting you guys to call me.
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Mark Hobday
(@MarkHobday1) reported
@ThreeUKSupport I've been trying to get VAT receipts for my top ups as I use it for work. Everytime I'm told it will get sent in 24-48 hours and never does. I've already been charged by my bank for this
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monicaaa 🧸
(@ohaymonica) reported
@ThreeUK has been really disappointing with their service recently. 3 months with no resolution, just thrown department to department.
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Alex
(@nomdecuisine) reported
This morning I got a letter from @ThreeUK. My minimum term is up shortly, and here's a couple of suggestions: * Stick with the same service and price on a rolling monthly basis, or; * Pay £2 more per month on a 24-month contract for the same service. Gee, whichever shall I pick?
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Sooty O’Neill
(@sooty_brayley) reported
@ThreeUK can someone help I have a message from a company saying I owe £15 to three despite the fact I don’t have anything from Three ??? It’s affecting my credit score
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Ben Court
(@TheBenCourt) reported
@ThreeUK your upgrades/cancellation team just lost me as a customer as they couldn't drop £1 a month off a deal to match a competitor. Not the best customer service 🙈
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Bready Mercury CLERK!
(@LlamaBusiness) reported
@PyramidHead76 @ThreeUK I was ready to downgrade to a SIM only deal, but their CS was so bad, I lost it and cancelled the lot. Must cost them millions to try and “retain” customers.