3 (Three) Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Wi-fi | |
| Crewe |
Total Blackout | |
| Crewe |
Phone | |
| Crewe |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stone |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Jo
(@j0ann3001) reported
from
Werrington, England
For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
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Rebecca Shaw
(@BecS_1007) reported
from
Stoke-on-Trent, England
@ThreeUK Is there a Broadband issue in the ST4 area?
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Hunter
(@ClaireH14904745) reported
@ThreeUKSupport dept to dept. Nobody at your company cares. There is zero continuity of customer management. Despite what you say, your call handers DO hang up on customers. I'm always polite, but want this resolved. Eventually, when your stores reopened before Xmas we
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Rachel 👑
(@Rayyy_winkyface) reported
@ThreeUK sucks, I’ve spoken to 9 people in a week all given me different answers messed me around made me get a new sim, then actually spoke to a human after waiting 24 hours for a phone call and she sounded like she was taking the call from the middle of a motorway nice one 3
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Claire Hunter
(@ClaireH14904745) reported
@ThreeUKSupport spoke to the store manager who when reading our correspondence was very apologetic and promised to get it sorted out and would be our "one point of contact" after all the problems. This seemed to be finally getting somewhere, but since this lockdown started
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Nikestorm
(@Nikestorm1203) reported
@ThreeUK Just beware before you buy that service will become less attractive if you have bad weather ie storm or cloud cover, forgot myself about this before I joined as it’s run per sim not like the usual broadband via telephone wiring, I am however still waiting for 5G service here
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ᴮᴱ𝕁𝕀𝕄𝕀𝕀𝕀↗↘𝕀𝕀𝕀ℕ⟭⟬⁷
(@jiminiekkyu13) reported
@ThreeUK Is anyone able to help me with refunds ? Three managed to charge me £13.97 and I’ve actually left the network already🙏🏼 I can’t get in contact with someone to do this for me
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Leah Juntrasapt
(@LJuntrasapt) reported
@ThreeUKSupport I have FIVE contracts with your company and am disgusted with the customer service I have experienced from you in trying to get a handset returned to you since before CHRISTMAS! I have spent HOURS on the phone numerous times, being pushed from person to person!!
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Sharon Hixon
(@SharonHixon4) reported
@ThreeUKSupport The issue is on Wednesday I was assured her account wouldn’t be restricted. As she is so upset she wished for me to speak on her behalf at no point did anyone ask to speak to my Mum . We are in lock down , she needs to hear from her family and friends .
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Rachel 👑
(@Rayyy_winkyface) reported
@ThreeUKSupport Just look up my name and date of birth in your system you’ll see all the help I’ve asked for for the past few days. My problem is my 4g and yall can’t appear to fix it when I pay a good chunk of money a month for it so had to come to Twitter maybe you’ll actually do something
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Andy
(@halsteadaddick) reported
@ThreeUKSupport Battery has completely stopped charging, your company sold me the phone August/Sept 2019 but now want me to pay more to get back my original service.......
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Sharon Hixon
(@SharonHixon4) reported
@ThreeUK your customer service for bereaved families is shocking . Restricted my Mums account which my Dad was responsible for who sadly passed away Monday . Three times having told you this you have asked to speak to my Dad . I bloody well wish I could !!!!