3 (Three)

3 (Three) Outage Report in Newcastle-under-Lyme District, Staffordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newcastle-under-Lyme District, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newcastle-under-Lyme District, Staffordshire, England 11/21/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England

The most recent 3 (Three) outage reports came from the following cities: Stone and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStone Phone
United KingdomStoke-on-Trent Phone
United KingdomCrewe Internet
United KingdomSandbach Total Blackout
United KingdomNewcastle under Lyme Internet
United KingdomStoke-on-Trent Phone

Community Discussion

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3 (Three) Issues Reports Near Newcastle-under-Lyme District, England

Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:

  • Adamhadaway Adam Hadaway (@Adamhadaway) reported from Crewe, England

    @ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?

  • Jayrea_UK Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England

    @ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

  • TimLawley82 Tim (@TimLawley82) reported from Kidsgrove, England

    @ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area

  • TimLawley82 Tim (@TimLawley82) reported from Kidsgrove, England

    @ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now

  • shent Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport *******, its only been down half a day

  • jeremyindie Jeremy Patrick (@jeremyindie) reported from Betley, England

    @ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.

  • stewart_elder stewart elder (@stewart_elder) reported from Crewe, England

    @ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....

  • shent Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

  • j0ann3001 Jo (@j0ann3001) reported from Werrington, England

    For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport

  • kwhitfield_xx Kirsty (@kwhitfield_xx) reported from Crewe, England

    Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!

  • kwhitfield_xx Kirsty (@kwhitfield_xx) reported from Sandbach, England

    @TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!

  • Richiestoke Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England

    @ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.

  • Elli_murphy Elli ⭐ (@Elli_murphy) reported from Newcastle-under-Lyme District, England

    @allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Eddie05723577 Eddie (@Eddie05723577) reported

    @ThreeUKSupport Hi, phone signal issues in BN1 postcode area. Anything going on that could be causing this?

  • StrugglingMamma The Struggling Mum (@StrugglingMamma) reported

    @bethanlguy @ThreeUK Either it’s new for this month and this month only or they messed up and trying to blame me. Been with them over 10 years, on this contract for over 2 years and never run out of data.

  • followalexcam AlexCam (@followalexcam) reported

    @ThreeUKSupport got my PAC code from virgin who told me their PAYG service ends tomorrow (11th) so will i lose my number if it's not ported to your network before virgin end PAYG service tomorrow??

  • gwyneth_brain Gwyneth Brain (@gwyneth_brain) reported

    @ThreeUKSupport Which suxks as you were asked at the time if you would do this and you said no. But I am to assume rolling contracts are safe from this change? How do we know you won't turn around and change your word again and charge those with existing contracts down the road?

  • craigieuk Stuart Craig (@craigieuk) reported

    @ThreeUKSupport @WaynePorter316 Can you be more specific than "2022"? I'm sure I'm not your only customer who now needs this capability due to requiring dual SIM. Without a more specific date I'm afraid you'll lose this customer.

  • ljones0407 liz jones (@ljones0407) reported

    @ThreeUKSupport still no improvement in B30 1SH was told it would be fixed by today tried restarting phone absolutely no different still no signal or mobile Internet

  • JohnCassidyGB The Wireless Cartographer (@JohnCassidyGB) reported

    @Telegraph @ThreeUK is essentially broken. Even basic technical service is not possible. Offshored technical teams under huge pressure to meet a sales mandates whilst being unable to upgrade or unlock devices is dysfunctional. Hand back your licence and get the next ferry home Finnegan.

  • brv1983 Billy Ray Valentine (@brv1983) reported

    @adamlevine83 @darrensmythe @ThreeUKSupport I guess I will have to see I have a sim only plan so what phone I use makes no difference. If they mess me around I'll go elsewhere. Roaming is important to me and is close to the only reason why I use 3. If that changes I'll find the best deal with another network.

  • Steve03855577 Steve (@Steve03855577) reported

    @ThreeUKSupport I am overseas and my phone has been suspended. Called customer support, unable to restore immediately, have been waiting three days. Need phone to access financials and OTP. Very Frustrated.

  • bethanlguy Bethan Guy (@bethanlguy) reported

    @StrugglingMamma @ThreeUK I was with them for around the same amount of time and they wanted to triple my sim only bill for the same thing. So I swiftly left. They’re customer service and incidents like this are happening more and more 🙃.