3 (Three) Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Nantwich, Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Nantwich |
Total Blackout | |
| Stoke-on-Trent |
Wi-fi | |
| Crewe |
Total Blackout | |
| Crewe |
Phone | |
| Crewe |
Wi-fi | |
| Stoke-on-Trent |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Grok
(@grok) reported
@AidenMckinnon @ThreeUK ThreeUK, this user reports poor WiFi performance with your hub—image shows no signal/network/WiFi lights. Reviews from 2025 (e.g., Trustpilot, Ofcom) indicate mixed satisfaction: 87% overall happy, but 18% complain about reliability/speed. Aiden, try restarting or checking coverage; if issues persist, contact Three support.
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Vince C
(@VincentCowell_2) reported
Day 4 of no internet or phone signal. @ThreeUK @ThreeUKSupport still refuse to acknowledge the issue let alone repair it. For context I haven’t had 1 reply from them yet.
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Sir Richard B-H-Soame 13th BT
(@SOAMER) reported
@ThreeUK @SMARTYMobileUK one of my new year resolutions is to pressure 3 & daughter company smarty to force them to repair or replace the transmitters around sy12 so we have a signal that is good enough to actually make a phone call and have a proper usage of the service paid for
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Adrian Lancefield
(@AdyLancefield) reported
@ThreeUK doesn't seem to be any 4g or 5g signal for PE30 3PW
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Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ
(@charlottemyford) reported
@ThreeUK trying to call CS to cancel a 5g hub contract but it's not recognising the selections ok putting in then keeps saying sorry and ending the call. I went in-store and they can't help me they said 😭
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Jacob Couldridge
(@couldridge10) reported
@ThreeUK No service in my area for over a month. Every time I contact you I’m told it will be fixed within a day. I’ve had to spend over £50 on eSIMs just to be able to work. Being offered £10 each time is not acceptable. I want to be released from my contract with no penalty!!
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SP
(@upsteve1) reported
@ThreeUKSupport work happening on my the mast my home broadband connects too. Told that works ending Monday night here we are still not fixed. Worst internet provider got worse since pairing with @VodafoneUK cancelling after 10 years. I DO NOT AND WILL NOT RECOMMEND @ThreeUK
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Keaton Pearce
(@KeatonPearcee) reported
@ThreeUKSupport Ya network is worse than someone's grandad falling down a set if stairs. Im hitting less than 10 mbps speeds. I could run can tell the world about this post before it even uploads.
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hannah 🐧🧚🏼♀️
(@pengiiplays) reported
Genuinely think a pack of donkeys work for @ThreeUK its like a circus when trying to talk to them. The customer service is ridiculous. Ive been trying to end my contract for a temporary hub for 3 months now…. If anyone is looking for a pay monthly wifi hub DONT go with three
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asihistas
(@asihistas2023) reported
@ThreeUK IS THE WORST COMPANY TO NETWORK WITH. PLEASE CHOOSE ANY OTHER COMPANY THAT WONT ROB YOU AND TAKE UNNECESSARY PAYMENTS. I HAVE BEEN STUCK WITH THEM FOR MANY YEARS NOW, PLEASE DONT MAKE THE SAME MISTAKE I DID!!!