3 (Three) Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Wi-fi | |
| Crewe |
Total Blackout | |
| Crewe |
Phone | |
| Crewe |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stone |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Jo
(@j0ann3001) reported
from
Werrington, England
For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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KO’K 🔴⚪️
(@NoMoreLaughs) reported
from
Newcastle-under-Lyme District, England
@ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
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Rebecca Shaw
(@BecS_1007) reported
from
Stoke-on-Trent, England
@ThreeUK Is there a Broadband issue in the ST4 area?
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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martinandkaren1@yahoo.co.uk
(@martinandkaren3) reported
@ThreeUKSupport Switching from PAYG Three to Three Contract. Have had to contact on 5 occasions now including CustRelations twice. Very disappointing service. Mid morning today finally appears to have been sorted
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Rachel Jobes
(@RacheJ) reported
Hey @ThreeUKSupport i have a signal booster with yourselves but I’ve misplaced it in my house move please can you tell me how much a new one would be? Signal started out ok but is pretty bad now so I need to get sorted
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Simon 🪗
(@mzdt) reported
@ThreeUKSupport No, your customer service people have been lying about 'getting it sorted' to me for a week now, so I very much doubt going through it all again with you will change anything. All within the 3 network. I'm just warning others not to use you.
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Tom PositiveLad
(@PositiveLad) reported
from
Tottenham, England
@ThreeUKSupport data seems to have gone down on both 5G & 4G on our home broadband. N22. Can you check this please? Have rebooted router.
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Thorsten Brandt
(@doctor_teee) reported
@ThreeUKSupport I can confirm: I had to turn off “iCloud Private Relay” before I could access the Data Passport webpage. Please let your support staff know that this is the case.
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Sandeep Cheedepudi
(@SCheedepudi) reported
@ThreeUKSupport And Samsung has already confirmed that it is Netwok Settings Update to decides the Samsung Pay update. So there is no fault at Samsung and is also evident from the screenshot above. All it has to be with Network Settings Update which ThreeUK is not sending.
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Kevin
(@1kevin010) reported
@ThreeUKSupport But this is an ongoing problem guys, take a look at the history of problems in the area and you’ll see it’s quite extensive, you’ve only supposedly fixed the last problem and there is another one !
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gary washbrook
(@gazzaw1008) reported
@ThreeUKSupport It's slightly better but still very slow, I think I need to cancel my contract and try a better provider
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VansBM⚒ 🌈
(@Vansbm) reported
@ThreeUKSupport No thank you, you can't, your customer service is awful, communication poor and I wouldn't recommend your company if my life depended on it. #AvoidThree #NeverThree
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Deano
(@Deanlolxd) reported
@ThreeUK No were poor