3 (Three) Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Wi-fi | |
| Crewe |
Total Blackout | |
| Crewe |
Phone | |
| Crewe |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stone |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah
(@Thisgirl862969) reported
@ThreeUKSupport It's the Samsung 21. If its on back order then I want to cancel it as when I placed the order it said in stock. The email even says it will be here today
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Victor Lourenço
(@vitinhopretouk) reported
@ThreeUKSupport the problem I'm still in the store trying to solve this and maybe I will need waiting 1 hour more
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Saffiyah's smile 🇪🇺🐝
(@UK_Yanky) reported
@ThreeUK Been online chat for 55mins so far all I want to do is move my old# to my new 3 sim & cancel my PAYG sim. The awful customer service rep called Shohel is trying to get me to return my phone and make a deal with her/him instead. + I'm getting a cancellation fee on a PAYG!
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Taryn Tilley
(@TilleyTaryn) reported
@ThreeUK … every day this week I have been told to be patient and wait another 24-48 hours for a sim to be activated. Your customer service advisors have been no help- apparently they understand what I am going through but no one can tell me or explain why takes so long.
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kris
(@kristopherj77) reported
@ThreeUK can you tell your promotions team to chill out a little? waaaaaaay too intense and putting far too much pressure on people. felt so uncomfortable i had no choice but to hang up, and they’ve since tried to ring me five times.
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Claudia22222
(@ClaudiaSandu) reported
@ThreeUKSupport 2/2 Is anyone willing to contact me and go through my complaint of this absolute woeful experience? Not with your complaints department, they are the ones who lied about smis being in the post. Not in writing, I've wasted enough of my time on this and I'm still owed an apology!
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mahadevarun #FBPE
(@mahadevarun) reported
@ThreeUKSupport @Three_Is_Broken no connectivity around Baker Street station London W1 - central London and still no connectivity where I live NW10 5HX which has been like this since I originally messaged 3 weeks ago … what’s going on with your network?
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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D
(@Dan_Prentis) reported
@ThreeUKSupport According to your Three Content Team this has been raised by ‘a number of customers’ so should be something you are aware of. Presumably an incident/problem should have been raised which remains open pending resolution?
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Saffiyah's smile 🇪🇺🐝
(@UK_Yanky) reported
@ThreeUK I need to speak to a Manager to report a shocking display of customer service. Do you have a direct number to call?