3 (Three) Outage Report in Newcastle-under-Lyme District, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at 3 (Three)
3 (Three) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (33%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stone and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stone |
Phone | |
| Stoke-on-Trent |
Phone | |
| Crewe |
Internet | |
| Sandbach |
Total Blackout | |
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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BrainBoxComputers UK 🇬🇧#SBS #KingOf 💻🧙♂️
(@BrainBoxCompute) reported
Any info on why 3 is down in Co. Down this morning ? Can't make or receive calls, can't text or use data since 9 am. @ThreeUKSupport
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Louis_puttick
(@Louisputtick) reported
@ThreeUKSupport So I will need a contract with another supplier to be able to work! As you cannot fix your network in a timely manner. So the SLA is 7 days from you for a data outage? Where is that in the three contracts?
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Louis_puttick
(@Louisputtick) reported
@ThreeUKSupport LA29HQ service for 4G has stopped, 3G HSPA+ is up but terrible speeds so we are unable to work here. Just called the help centre and they are telling me there is no issues!!!
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J G
(@gjr122) reported
@ThreeUKSupport I tried to use the webchat service but it keeps saying come back later no one is available at the moment. This is just unbearable.
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Sadiq b
(@Siddneyb) reported
@ThreeUKSupport Hi Maxine, not really gotten anywhere with the agents. I've logged a complaint as well & the response was poor. I've had an individual call me to confirm he'd listened to all the calls & a few mins into questioning him, it turns out his manager had listened & he was passing a msg
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Lauren
(@lagwills) reported
@ThreeUKSupport unhelpful on your mobile app, doesn't even cover it. One loyal customer lost as soon as I can leave next year 👍
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neuro
(@evilneuro) reported
starting to get really confused how it can take 2 phone calls, 2 support chats, a complaint, and almost 5 weeks for @ThreeUK to send me a replacement SIM card. they're on their 3rd attempt and still nothing. shame, as they used to be good at stuff like this. @ThreeUKSupport
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Ben
(@Ben_Mallinson) reported
@ThreeUK Can you change the type of voicemail you have. I HATE 1) calling a number to listen to VM 2) having to listen to "missed call from 0-7-7-7-7-7-7-7-7-7" its so slow and that number mean nothing to me! #votechange
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louise steptoe
(@1980glitter1980) reported
@ThreeUKSupport Tried the chat but not the account holder so agent was very unhelpful. I dont need access to account surely for having no signal . Very dissatisfied
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BrainBoxComputers UK 🇬🇧#SBS #KingOf 💻🧙♂️
(@BrainBoxCompute) reported
@ThreeUKSupport Thanks. Currently BT23 6HP but I've been in BT23 6JG and a few others and can't get a signal on 4 separate devices / contracts