3 (Three)

3 (Three) Outage Report in Newcastle-under-Lyme District, Staffordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newcastle-under-Lyme District, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newcastle-under-Lyme District, Staffordshire, England 11/28/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England

The most recent 3 (Three) outage reports came from the following cities: Stone and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStone Phone
United KingdomStoke-on-Trent Phone
United KingdomCrewe Internet
United KingdomSandbach Total Blackout
United KingdomNewcastle under Lyme Internet
United KingdomStoke-on-Trent Phone

Community Discussion

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3 (Three) Issues Reports Near Newcastle-under-Lyme District, England

Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:

  • Adamhadaway Adam Hadaway (@Adamhadaway) reported from Crewe, England

    @ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?

  • stewart_elder stewart elder (@stewart_elder) reported from Crewe, England

    @ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....

  • jeremyindie Jeremy Patrick (@jeremyindie) reported from Betley, England

    @ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.

  • Richiestoke Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England

    @ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.

  • TimLawley82 Tim (@TimLawley82) reported from Kidsgrove, England

    @ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now

  • shent Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport *******, its only been down half a day

  • BecS_1007 Rebecca Shaw (@BecS_1007) reported from Stoke-on-Trent, England

    @ThreeUK Is there a Broadband issue in the ST4 area?

  • TimLawley82 Tim (@TimLawley82) reported from Kidsgrove, England

    @ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area

  • Jayrea_UK Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England

    @ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

  • kwhitfield_xx Kirsty (@kwhitfield_xx) reported from Sandbach, England

    @TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!

  • shent Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

  • kwhitfield_xx Kirsty (@kwhitfield_xx) reported from Crewe, England

    Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!

  • Elli_murphy Elli ⭐ (@Elli_murphy) reported from Newcastle-under-Lyme District, England

    @allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔

  • j0ann3001 Jo (@j0ann3001) reported from Werrington, England

    For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • joandjaclew10 jo mccormick (@joandjaclew10) reported

    @ThreeUK my friend is having lots of problems she’s got a new sim for her sons new phone and instead of putting his number onto it they given her his number and cut hers off can you help???

  • Three_Is_Broken Broken Three UK (@Three_Is_Broken) reported

    @RonanOnEmpty @ThreeUKSupport They will ask for your postcode then tell you one or more of these: Congestion To switch to 3G There's work in the area / upgrades SIM problem To restart your phone Fixed in 7 days They've been saying a combination of these things for nearly 2 years!

  • zuluswede11 Z. S. (@zuluswede11) reported

    @ThreeUKSupport I'm sorry... what!!?? You're putting up the prices so you can deliver a "better" experience?! I was happy with the sh*t service you provided on the 3-2-1 tariff. If I wanted to pay more for your less sh*t "supercharged" @ThreeUK service I would have asked for it!

  • andyonradio Andy Joseph (@andyonradio) reported

    @Three_Is_Broken @ThreeUKSupport I typed in ten different postcodes and got the same message...the network was being worked on!

  • Three_Is_Broken Broken Three UK (@Three_Is_Broken) reported

    @Waynaldo_T @ThreeUK @ThreeUKSupport They will ask for your postcode then tell you one or more of these: Congestion To switch to 3G There's work in the area / upgrades SIM problem To restart your phone Fixed in 7 days They've been saying a combination of these things for nearly 2 years!

  • RonanOnEmpty Ronan Quinn (@RonanOnEmpty) reported

    @ThreeUKSupport What the hell is going on in BT15? My home WiFi signal is unusable no matter which band I use - 3G or 4G. One second it’s working with a speed of 8mbps and it’s struggling to reach 0.1 mbps the next second. Impossible when working from home.

  • JeremyLegat Jeremy Legat (@JeremyLegat) reported

    Hi @ThreeUK — can you help please? Getting nowhere with your call centre trying to perform a basic credit check to set up another Three account, with the same bank details I’ve given to you on my previous account. Been told by 2 employees I’m giving the wrong account number (1/2)

  • ChubbieBunny_ Bex (@ChubbieBunny_) reported

    @ThreeUKSupport Hi Jacq - I ordered an upgrade via your website on 15th January. It was due to arrive on 18th & never turned up. I called the following and was told they didn’t know why and would look in to it & to give 48 hrs. Called again 2 days later - upgrade “stuck in system” & give them-

  • AnnCarters A Little Bit Longer 💔 (@AnnCarters) reported

    Actually reconsidering the decision to stay on @ThreeUK after yesterday’s awful support experience. Especially given the zero support for Apple Watch. Nicely done, Three.

  • Kleggnutt Euan (@Kleggnutt) reported

    @clarecrabbers @ThreeUK So you have this problem too. They will call but they will also hang up before you even have a chance to answer the phone. They literally are the worst...