3 (Three) Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Wi-fi | |
| Crewe |
Total Blackout | |
| Crewe |
Phone | |
| Crewe |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stone |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Jo
(@j0ann3001) reported
from
Werrington, England
For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Rebecca Shaw
(@BecS_1007) reported
from
Stoke-on-Trent, England
@ThreeUK Is there a Broadband issue in the ST4 area?
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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KO’K 🔴⚪️
(@NoMoreLaughs) reported
from
Newcastle-under-Lyme District, England
@ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Cox
(@rachel0312) reported
@ThreeUK @ThreeUKSupport I have no problem with signal - been with three for years. Happy customer - but no alert...
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Elon Muscadet
(@GeoMarkieB) reported
Did anyone else on the @ThreeUK network receive the #emergencyalert? Neither me nor my partner did.
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Anthony
(@anthony570b) reported
@ThreeUK No alert here on three phones all on Three. Very poor- was it not tested internally prior to roll out? Are Three customers expendable in the case of a real emergency??! I suggest a retest in the event you manage to find out what went wrong!
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Steve Wallace
(@SWallace719) reported
No emergency alert while on a full mobile signal, starting to wonder if I can trust @ThreeUK #emergencyalert
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Jan Butcher
(@jan_butcher) reported
@ThreeUK And there was me thinking I'd been identified as not worth saving in an emergency. Perhaps tell you chat advisors as they keep repeating that it's my phone settings!
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Seasider
(@Seaside42351838) reported
@ThreeUK This is a disgraceful failure! What if there had been a national emergency? You MUST retest this. You cannot refuse to broadcast a nationwide alert test. Have the decency to redo the test for all your customers! #iwantmyalert #emergencyalert #three_idiots
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The Clown Girl
(@TheClownChick) reported
@suzanne2608 @ThreeUK @tescomobile I ran a poll on Facebook and although none of my friends on Three received the alert, I have friends on other networks who also didn't receive it, even if people on the same network in the same area did. Theres no obvious pattern as to who did and didn't get it.
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Janette
(@janettec66) reported
@ThreeUK Neither I or my husband received the alert?! Not very good if it had been a genuine emergency alert.
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Row
(@owlyowly4) reported
Well the #emergencyalert was a bit of an anti ******! Never went off in my house despite alerts being on! Oh well... What happened @ThreeUKSupport @ThreeUK 🤷
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losing hope ngl
(@superichkids) reported
Didn’t even get the alert and apparently neither did others on @ThreeUK! Absolute bottom of the barrel network omg 😭😭😭