3 (Three) Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Wi-fi | |
| Crewe |
Total Blackout | |
| Crewe |
Phone | |
| Crewe |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stone |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Amie xxxxx
(@amieday123) reported
@ThreeUKSupport is it normal that you tell a customer you will call them back & they are still waiting 6 hours later?
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Spencer Gough
(@SpencerGough2) reported
@ThreeUKSupport No you can not help on the platform but when you call three they can’t help when you have online chat with three they can’t help #Bad customer service
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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C Walker
(@clarie2015) reported
@ThreeUKSupport I've been on your chat and I've managed a few very bad phone calls.
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Graeme Pickering
(@PickGS) reported
@remenos @ThreeUK @ThreeUKSupport Understandably so. I had an issue with Talkmobile and the ombudsman process took a while, but it did help force their hand to offer amends. Was with Virgin Mobile for years. Found them hopeless. Don’t have a high opinion of any of them. Have stayed with O2 simply for convenience.
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Charlotte
(@charlik67) reported
@ThreeUKSupport Thanks Charley. It’s rather tricky as I have had to walk 10 minutes from home to get any sort of signal 😬
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Buy and Review
(@BuyAndReview) reported
@ThreeUKSupport It's not difficult to make all pages secure and isn't a great look or embue trust to a prospective or long standing customer, especially when the site error pages so much too.
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Moonflowers🇬🇧🎶🦉🇧🇪
(@Moonflowers1) reported
@ThreeUKSupport I've tried that 3 times already in the past few months. They can't help because I want to continue paying with a credit card. They only seem able to sort out bank cards
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Her thoughts ✨
(@Itsonlyher_xo) reported
@ThreeUKSupport Hello, I have currently been experiencing bad signal for over a month, I can’t even even call customer service because the signal always drops.
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Graeme Pickering
(@PickGS) reported
@remenos @ThreeUK @ThreeUKSupport That’s awful. I think a number of companies don’t say anything. We’ve had at least two contracts where we were out of contract & weren’t notified. So long as they can take the money out, they don’t seem bothered. They exploit the fact people don’t or can’t review prices.