3 (Three)

3 (Three) Outage Report in Newcastle-under-Lyme District, Staffordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newcastle-under-Lyme District, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newcastle-under-Lyme District, Staffordshire, England 10/16/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Newcastle-under-Lyme District, England

Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:

  • kwhitfield_xx Kirsty (@kwhitfield_xx) reported from Crewe, England

    Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!

  • jeremyindie Jeremy Patrick (@jeremyindie) reported from Betley, England

    @ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.

  • shent Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

  • shent Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport *******, its only been down half a day

  • stewart_elder stewart elder (@stewart_elder) reported from Crewe, England

    @ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....

  • TimLawley82 Tim (@TimLawley82) reported from Kidsgrove, England

    @ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area

  • TimLawley82 Tim (@TimLawley82) reported from Kidsgrove, England

    @ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now

  • kwhitfield_xx Kirsty (@kwhitfield_xx) reported from Sandbach, England

    @TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • emkwan EMKWAN (@emkwan) reported

    @ThreeUKSupport It’s related to my second sim. I can drop you a DM with the number. When I login via the app or website it’s not allowing me to update data package even though the date has expired.

  • Babyleelee88 Leanne Whitworth (@Babyleelee88) reported

    @ThreeUKSupport I will be honest they were absolutely rubbish and so rude to me and not the least bit helpful hence why I have come to twitter

  • emkwan EMKWAN (@emkwan) reported

    Hey @ThreeUKSupport what’s up with a number I’m having issues with. Trying to buy a data pack, it says still has a data bundle but won’t work! 🙄

  • cottonnoodle Lisa Cotton (@cottonnoodle) reported

    @ThreeUKSupport I created this account yesterday and have not been able to log into it, not even immediately after registering. I have another account which I've been using for many years - I'm only having issues with this new account (which I'm creating on behalf of a family member).

  • jefflawrie Jeff Lawrie (@jefflawrie) reported

    @ThreeUKSupport why is the signal in Edinburgh so poor? I almost constantly have poor or no signal in central areas of a capital city with 5G.

  • fifi758 fiona landmann (@fifi758) reported

    @ThreeUKSupport Your chat line kept telling me that you would never just turn data off which isn’t strictly true, they didn’t know about your internal cap and I finally managed to find it in the small print , I number suggested to call will not connect

  • meltruslove M Truslove (@meltruslove) reported

    @ThreeUK I have been trying to resolve an overcharging issue with you for a month. You still have my money and I am being made to constantly chase you up for the refund. Please can someone resolve this for me? It’s been over 4 weeks. Absolutely awful customer service experience.

  • suzanne_000 suzanne allsopp-morgan (@suzanne_000) reported

    @ThreeUKSupport Hi Kirsty I have tried to use this line of help from three but not been successful. please help me

  • SamuelThorn8 Dobbers (@SamuelThorn8) reported

    @ThreeUK currently in italy and unable to use my phone even though I've set up roaming. Currently unable to contact you as I can't make phone calls, is there any way you can help?

  • historyinyork Vicky (@historyinyork) reported

    @ThreeUKSupport is there a problem with the signal in the YO42 area please? Phone hasn’t had a signal/has displayed no service all day 🙃🙃 I’ve turned on and off multiple times, and tried airplane mode