3 (Three) outages and service status in Stoke-on-Trent, England

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Stoke-on-Trent, England

The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	Wi-fi	2 months ago
Crewe	Total Blackout	2 months ago
Crewe	Phone	2 months ago
Crewe	Wi-fi	2 months ago
Stoke-on-Trent	Phone	3 months ago
Stone	Phone	5 months ago

Community Discussion

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3 (Three) Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

• 
  Kirsty (@kwhitfield_xx) reported 1 minute ago from Crewe, England

  Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!

• 
  stewart elder (@stewart_elder) reported 2 minutes ago from Crewe, England

  @ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....

• 
  Kirsty (@kwhitfield_xx) reported 2 minutes ago from Sandbach, England

  @TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!

• 
  Matt (@shent) reported 4 minutes ago from Stoke-on-Trent, England

  @stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

• 
  Elli ⭐ (@Elli_murphy) reported 6 minutes ago from Newcastle-under-Lyme District, England

  @allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔

• 
  Jeremy Patrick (@jeremyindie) reported 12 minutes ago from Betley, England

  @ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.

• 
  Adam Hadaway (@Adamhadaway) reported 24 minutes ago from Crewe, England

  @ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?

• 
  Tim (@TimLawley82) reported 27 minutes ago from Kidsgrove, England

  @ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now

• 
  Matt (@shent) reported 36 minutes ago from Stoke-on-Trent, England

  @stuarttaylor79 @ThreeUKSupport *******, its only been down half a day

• 
  Jason Reade (@Jayrea_UK) reported 37 minutes ago from Stoke-on-Trent, England

  @ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

• 
  Tim (@TimLawley82) reported 43 minutes ago from Kidsgrove, England

  @ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Boughton (@TomBoughton5) reported 6 minutes ago

  @ThreeUKSupport This is absolutely ridiculous. So I will not be issued a refund for the money coming out of my account every month for something I am not using? Extremely poor customer service and leaves a bitter distaste. Shocking.

• 
  Jason B (@jbrowneuk) reported 8 minutes ago

  @ThreeUKSupport hi, when I try to login to My3 or reset my password I get a blank page with the text "my3auth.text.generic.error" - is this a known issue?

• 
  Rachel Davies (@Rachd1174) reported 8 minutes ago

  @ThreeUK 4 days of talking to incompetent advisors trying to resolve a relatively simple problem, service is beyond appalling. No one has been able to help and having to go back to the start explaining the whole issue each time is very frustrating. Worst network ever!

• 
  gerard gray (@gerryg1888) reported 14 minutes ago

  @ThreeUK Is anyone replying to your customer service tweets please

• 
  Rebecca 📸 (@Banana_Bee_x) reported 15 minutes ago from Norwich, England

  @ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!

• 
  Shad Muske (@sade11muske) reported 16 minutes ago

  @ThreeUKSupport your network is poor.

• 
  Ross McLean (@R055JM) reported 21 minutes ago

  @ThreeUKSupport Hi guys - I have tried to log into app today and it tells me my password isn’t recognised despite not changing it recently. I have tried to reset my password but can only get the following error message: “my3auth.text.generic.error” Are you able to help please ?

• 
  Hayley Davies (@hjd1984) reported 22 minutes ago

  @Tom68321033 @ThreeUKSupport Exactly this. I applied for a new contract and to have my number ported; since told they can't port numbers on the same network so they've set up 2 accounts. FFS!

• 
  nick brown (@nctx26) reported 25 minutes ago

  @ThreeUKSupport your. Service is a bag of crap been told by advisor problems in the area your website says different 11mbps is awful

• 
  zakir Hussain (@zakir___1988) reported 27 minutes ago

  @ThreeUKSupport hi I contacted customer service via webchat they told me my post code E3 5LW will be getting 5G officially by the 13th of February current 5G I'm getting is not official but I'm getting it casue I live to a post code where 5G is available