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3 (Three)

3 (Three) Outage Report in Stoke-on-Trent, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Stoke-on-Trent, England

The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent.

CityProblem TypeReport Time
Stoke-on-Trent Wi-fi 2 months ago
Crewe Total Blackout 2 months ago
Crewe Phone 2 months ago
Crewe Wi-fi 2 months ago
Stoke-on-Trent Phone 3 months ago
Stone Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • jeremyindie
    Jeremy Patrick (@jeremyindie) reported from Betley, England

    @ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.

  • Richiestoke
    Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England

    @ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.

  • Jayrea_UK
    Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England

    @ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

  • shent
    Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport *******, its only been down half a day

  • Elli_murphy
    Elli ⭐ (@Elli_murphy) reported from Newcastle-under-Lyme District, England

    @allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔

  • Adamhadaway
    Adam Hadaway (@Adamhadaway) reported from Crewe, England

    @ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?

  • TimLawley82
    Tim (@TimLawley82) reported from Kidsgrove, England

    @ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now

  • kwhitfield_xx
    Kirsty (@kwhitfield_xx) reported from Sandbach, England

    @TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!

  • kwhitfield_xx
    Kirsty (@kwhitfield_xx) reported from Crewe, England

    Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!

  • TimLawley82
    Tim (@TimLawley82) reported from Kidsgrove, England

    @ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area

  • shent
    Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

  • stewart_elder
    stewart elder (@stewart_elder) reported from Crewe, England

    @ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ColinVanner
    Colin Vanner aka Crewe station ghosts (@ColinVanner) reported

    @ThreeUKSupport All 3 had to put in that little blue Box was "pending availability" but it didn't. Like I said I understand the issue and accept that I'm not getting the device any sooner but surely it's not fair on the customer to mislead and this issue need escalating to avoid a repeat.

  • Armstrong
    Chris Armstrong (@Armstrong) reported

    @ThreeUKSupport On some networks data just won’t work without a data passport. On others it works but it’s slow…so even though I technically can use my home allowance I have to buy a data passport to get usable speeds. I can’t buy them in bulk, for some unexplained reason, so it’s a daily pain

  • louisehenesy
    lululovesdanzig (@louisehenesy) reported

    @ThreeUK has to be the worst customer experience ever, everyone “understands” that you speak to but can’t correctly log phone calls, tried to cancel contract for the 3rd time… they don’t seem to want to log those phone calls.

  • JoGubbs
    Joanne Gubbings (@JoGubbs) reported

    Currently can't use @ThreeUK for anything on thr network??

  • SherbetDebs
    Debbie (@SherbetDebs) reported

    @ThreeUK @SamsungUK Hi 👋 do you need to be customer to enter?

  • PedroCabanna
    Pedro Cabanna (@PedroCabanna) reported

    @frosted_north @ThreeUK It was such a happy day the day I left Three! Absolutely useless network.

  • InWoyWeTwust
    Andy S (@InWoyWeTwust) reported

    @ThreeUK how can I find out what it will cost to use my phone abroad ? I have looked at your support pages and am a bit confused

  • ColinVanner
    Colin Vanner aka Crewe station ghosts (@ColinVanner) reported

    @ThreeUKSupport Completely understandable but was just disheartened to see that 3 were offering a service with zero intention of following it through. It stated free next day delivery on ALL upgrades...not free next day delivery on all upgrades apart from the s22 ultra.

  • BrendaTheGhosty
    Brenda (@BrendaTheGhosty) reported

    Thanks @ThreeUK for continually telling me my signal issues are fixed when they haven't been. We're going on three months of no phone or internet signal while running a small business from home. Spectacular #CustomerService

  • notanastronomer
    Lauren Gilbert (@notanastronomer) reported

    @AmoAmmo @TMobile @ThreeUK You have to in the States - one line by itself would be like $75-$100/month, bundling brings the cost way down