3 (Three) Outage Report in Stoke-on-Trent, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Stoke-on-Trent come from postal codes ST6.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at 3 (Three)
3 (Three) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Wi-fi | |
| Crewe |
Total Blackout | |
| Crewe |
Phone | |
| Crewe |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stone |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
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KO’K 🔴⚪️
(@NoMoreLaughs) reported
from
Newcastle-under-Lyme District, England
@ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.
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Rebecca Shaw
(@BecS_1007) reported
from
Stoke-on-Trent, England
@ThreeUK Is there a Broadband issue in the ST4 area?
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Jo
(@j0ann3001) reported
from
Werrington, England
For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Eve Burt
(@BlueLady50) reported
@ThreeUKSupport Ok, I think he will have to call as its not a billing problem its your block on spend. Which I find really odd as you can spend any amount on a telephone call from the UK but an arbitrary £45 stops you when you're overseas!
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Eryn xo
(@erynsworldxo) reported
Honestly **** @ThreeUK I can't be arsed first my authentication code is invalid so I can't buy a data pack even though I have cash credit to buy the god damn pack then in order to spend my cash credit I have to buy the expensive pack cause the pack I usually use is not on there
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Meii
(@QumeiiMeii) reported
@ThreeUKSupport hi there three, so I can’t get through to a live chat operator. I have no service on my new sim but all my bills are payed. If someone could help me out I’d appreciate it
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FeralChocobo
(@FeralChocobo) reported
@ThreeUK @ThreeUKSupport Seems you guys are having issues with your site logins any ETA on when this will be back up?
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Graham
(@GrahamFlanniga1) reported
@ThreeUKSupport My 5g hub has had a blue light on it all day and my mobile has had no signal all day, can someone fix this please
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Meii
(@QumeiiMeii) reported
@ThreeUKSupport It’s a new contract, it was working fine the first few weeks, I had service before, it just suddenly stopped working and I can’t get it back. Everyone else in my house on the three network has service.
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VS
(@VSurdokas) reported
@ThreeUKSupport how should i pay my bill?? Trying 2 weeks, your app and website not working and tomorrow service will be suspended
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Keith thornton
(@reddwarf4ever) reported
@ThreeUKSupport So no fees whatsoever if I cancel within 30 days ? This will only happen if the speed and connection aren’t sufficient
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Lucy Victoria Davies
(@lucyvictoria_x) reported
@ThreeUK my phone number didn’t port across yesterday as agreed, I have had no communication. I try and ring to get sent to a form of live chat and have tried your live chat now for 2.5 hours with no success of getting in contact with someone. Shocking service so far, pls help?
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Vincenzo Butchero
(@BobFleming1969) reported
@ThreeUK I hate that bloody advert. His stupid face gets on my nerves