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3 (Three)

3 (Three) outages and service status in Stoke-on-Trent, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Stoke-on-Trent, England

The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent.

CityProblem TypeReport Time
Stoke-on-Trent Wi-fi 2 months ago
Crewe Total Blackout 2 months ago
Crewe Phone 2 months ago
Crewe Wi-fi 2 months ago
Stoke-on-Trent Phone 3 months ago
Stone Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • kwhitfield_xx
    Kirsty (@kwhitfield_xx) reported from Crewe, England

    Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!

  • stewart_elder
    stewart elder (@stewart_elder) reported from Crewe, England

    @ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....

  • kwhitfield_xx
    Kirsty (@kwhitfield_xx) reported from Sandbach, England

    @TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!

  • shent
    Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

  • Elli_murphy
    Elli ⭐ (@Elli_murphy) reported from Newcastle-under-Lyme District, England

    @allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔

  • jeremyindie
    Jeremy Patrick (@jeremyindie) reported from Betley, England

    @ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.

  • Adamhadaway
    Adam Hadaway (@Adamhadaway) reported from Crewe, England

    @ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?

  • TimLawley82
    Tim (@TimLawley82) reported from Kidsgrove, England

    @ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now

  • shent
    Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport *******, its only been down half a day

  • Jayrea_UK
    Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England

    @ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

  • TimLawley82
    Tim (@TimLawley82) reported from Kidsgrove, England

    @ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • TomBoughton5
    Tom Boughton (@TomBoughton5) reported

    @ThreeUKSupport This is absolutely ridiculous. So I will not be issued a refund for the money coming out of my account every month for something I am not using? Extremely poor customer service and leaves a bitter distaste. Shocking.

  • jbrowneuk
    Jason B (@jbrowneuk) reported

    @ThreeUKSupport hi, when I try to login to My3 or reset my password I get a blank page with the text "my3auth.text.generic.error" - is this a known issue?

  • Rachd1174
    Rachel Davies (@Rachd1174) reported

    @ThreeUK 4 days of talking to incompetent advisors trying to resolve a relatively simple problem, service is beyond appalling. No one has been able to help and having to go back to the start explaining the whole issue each time is very frustrating. Worst network ever!

  • gerryg1888
    gerard gray (@gerryg1888) reported

    @ThreeUK Is anyone replying to your customer service tweets please

  • Banana_Bee_x
    Rebecca 📸 (@Banana_Bee_x) reported from Norwich, England

    @ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!

  • sade11muske
    Shad Muske (@sade11muske) reported

    @ThreeUKSupport your network is poor.

  • R055JM
    Ross McLean (@R055JM) reported

    @ThreeUKSupport Hi guys - I have tried to log into app today and it tells me my password isn’t recognised despite not changing it recently. I have tried to reset my password but can only get the following error message: “my3auth.text.generic.error” Are you able to help please ?

  • hjd1984
    Hayley Davies (@hjd1984) reported

    @Tom68321033 @ThreeUKSupport Exactly this. I applied for a new contract and to have my number ported; since told they can't port numbers on the same network so they've set up 2 accounts. FFS!

  • nctx26
    nick brown (@nctx26) reported

    @ThreeUKSupport your. Service is a bag of crap been told by advisor problems in the area your website says different 11mbps is awful

  • zakir___1988
    zakir Hussain (@zakir___1988) reported

    @ThreeUKSupport hi I contacted customer service via webchat they told me my post code E3 5LW will be getting 5G officially by the 13th of February current 5G I'm getting is not official but I'm getting it casue I live to a post code where 5G is available