3 (Three) Outage Report in Stoke-on-Trent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (28%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (1%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kirstt23x
(@kirstt23x) reported
@ThreeUK Hi! I have received a text message on behalf of three from CRS. I have never actually been with three mobile or attempted to be with three. Can this be looked into?
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Paul Rodgers
(@bigwazo) reported
@ThreeUKSupport @Ben_Chels Same problem here @ThreeUKSupport - given the noise all over the internet it seems to me more than a few people. How do we get better more frequent updates from the investigations..?
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Lu
(@LuSchmoo) reported
@ThreeUKSupport @ThisIsSamMorgan Hello, it seems like you’ve just copied and pasted the same thing from one response and are using it in the rest of them about this issue. Is this the case? I’m not trying to be mean, I’m just asking.
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Raz
(@razza_bezza) reported
@ThreeUKSupport Done all that erased and reset and still the same issue!?! Really poor when paying through business nearly £80/months for unlimited everything
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Sophie Ann Morris
(@samorris6182) reported
@ThreeUKSupport @Scandic_Voice This is all well and good telling us to use WiFi but when you have three as your WiFi it isn't helpful. @ThreeUKSupport should be providing us with credit on our bills. Three nights unable to use something which is evidently down to something your end isn't really acceptable
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Ben
(@Ben_Chels) reported
@ThreeUKSupport It’s been down quite some time now, I use mobile broadband as my home broadband, so my wifi is three. Hence I have no access to these services in my home.
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David Allen🏴
(@DaveFitness1) reported
@danPad6 @ThreeUKSupport Yeah I was going to get vpn but because the App Store isn’t working I can’t . Paying for a services We arnt getting . Very bad as no communication has been sent out to customers
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steven mcphillips
(@stevemcphillips) reported
@ThreeUKSupport Hi Suzi. Just says no sim already swapped my sim to wife’s phone and still not working
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dan Pad
(@danPad6) reported
@ThreeUKSupport Are you not going to reply to why three customer service lied to me ?
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Danny Cowan Voiceover
(@DannyCowanVO) reported
@ThreeUKSupport Hi Charley, yes, I've been in contact with the 2nd Line support teams over the past two weeks, they know there is something wrong with the mast, but won't tell me when it's going to be fixed. This is something I need for work purposes and is driving me up the walls