3 (Three) outages and service status in Stoke-on-Trent, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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KO’K 🔴⚪️ (@NoMoreLaughs) reported from Newcastle-under-Lyme District, England@ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?
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Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Matt (@shent) reported from Stoke-on-Trent, England@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Kirsty (@kwhitfield_xx) reported from Crewe, EnglandPlease don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
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stewart elder (@stewart_elder) reported from Crewe, England@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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Tim (@TimLawley82) reported from Kidsgrove, England@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
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Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England@LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.
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Jeremy Patrick (@jeremyindie) reported from Betley, England@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Elli ⭐ (@Elli_murphy) reported from Newcastle-under-Lyme District, England@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Adam Hadaway (@Adamhadaway) reported from Crewe, England@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Kirsty (@kwhitfield_xx) reported from Sandbach, England@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Rebecca Shaw (@BecS_1007) reported from Stoke-on-Trent, England@ThreeUK Is there a Broadband issue in the ST4 area?
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Tim (@TimLawley82) reported from Kidsgrove, England@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
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Matt (@shent) reported from Stoke-on-Trent, England@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Jo (@j0ann3001) reported from Werrington, EnglandFor the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Jones (@sthelens101) reported@ThreeUKSupport can you dm me as I’m having issue transferring my eSIM to a device as I can’t get past your mfa on the website as it only sends a code to my mobile number
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Rob Crossley (@FatBob5) reported@ThreeUKSupport is there a problem with your site. Tried a couple of different browsers. Trying to order a free sim but it just logs me out when I try and checkout.
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Matt Hayes 🇮🇪 (@matthayesthfc) reported@panks_79 @ThreeUKSupport My current phone is broken, but you've saved me. There was a separate section of the Three website for pay-as-you-go 🙈 Which is weird, because I've had to go through an entire different page to buy the same phone I was trying to buy anyway haha Thanks Craig!
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Jean Cassidy (@jeanniecass) reported@ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!
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•Tushker Gall 🐾 (@Tushker_Gall) reported@ThreeUK hello. my dad needs a replacement SIM as he has lost his phone he has a new phone but needs a SIM can you help? he doesn't have an online account (hes old and not technical)
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Sarah Eaton (@llamacroft) reported@ThreeUKSupport please inbox me regarding an issue thanks
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Best Dressed PM Ever! (@rishirichsunak) reported@ThreeUK what is going on with your 5G? I had no signal or very unstable for the past 4 days!
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High Tide Jim (@HighTideJim) reportedMe - Hi there @ThreeUK I have no internet Three - Yeah there's an issue in your area and will take 7 days to fix Me - Can anything be done? I can't wait 7 days that's crazy!? I rely on this service for work and daily life, 7 days to fix a mobile network is outrageous. Three - I can compensate you 3gb Me - You can only give me internet I can't use for another 7 days? Three - Yes Me -
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james marshall (@jamesma34307397) reported from Spalding, EnglandIs there any issues with your network? @ThreeUK @ThreeUKSupport as 4G hasn't been working properly since yesterday
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DianaInTheUK (@dianaintheuk) reported@ThreeUK is there an issue with your network? I’ve been offline since 7 pm last night