3 (Three) outages and service status in Stoke-on-Trent, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at 3 (Three)
3 (Three) is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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3 (Three) Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Matt (@shent) reported from Stoke-on-Trent, England@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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KO’K 🔴⚪️ (@NoMoreLaughs) reported from Newcastle-under-Lyme District, England@ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?
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Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Jo (@j0ann3001) reported from Werrington, EnglandFor the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Adam Hadaway (@Adamhadaway) reported from Crewe, England@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Rebecca Shaw (@BecS_1007) reported from Stoke-on-Trent, England@ThreeUK Is there a Broadband issue in the ST4 area?
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Kirsty (@kwhitfield_xx) reported from Sandbach, England@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Matt (@shent) reported from Stoke-on-Trent, England@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Tim (@TimLawley82) reported from Kidsgrove, England@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
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Elli ⭐ (@Elli_murphy) reported from Newcastle-under-Lyme District, England@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Jeremy Patrick (@jeremyindie) reported from Betley, England@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England@LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.
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Tim (@TimLawley82) reported from Kidsgrove, England@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
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stewart elder (@stewart_elder) reported from Crewe, England@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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Kirsty (@kwhitfield_xx) reported from Crewe, EnglandPlease don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Giggsy (@DjGiggsy) reportedHey @threeuk, since you’ve teamed up with @Vodafone I thought my service would improve. If anything I get worse signal in places than I did before! What’s going on? Been a customer of yours since 2006, seriously looking at other options right now.
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ARDA BATIKAN DURGUT (@durgut_arda1) reportedI've been using @ThreeUK for a long time and was usually happy with it, but for the last two days the internet has been incredibly bad... It's almost completely unresponsive. It's really disappointing that it's this bad in London. @ThreeUKSupport
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UK Beauty Online (@UKBeautyOnline) reported@ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossuble to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service
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Ben Jones (@sthelens101) reported@ThreeUKSupport can you dm me as I’m having issue transferring my eSIM to a device as I can’t get past your mfa on the website as it only sends a code to my mobile number
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ES (@ewa_swital16945) reported@ThreeUK I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable fraud!
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Kuromiya Lucien (@kuromiyalucien) reported@Kurobiites new contract i didnt ask for??? no clue @ThreeUK wtf is this
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fit1anny (@fit1anny) reported@ThreeUK Stop cutting me off when i want to cancel my broadband
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Alice Burke (@AliceBurke98) reported@ThreeUK I need help with a sim and roaming issue. Your online chat it repetitive and not solving the issue
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Louise Adams (@LouiseAdams79) reported@ThreeUK I’m trying to contact three as I have received a bill in someone else’s name to my address. I am not a three customer.
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Jake Richards (@jake_efc14) reported@ThreeUK @ThreeUKSupport Fix ye internet ye robbing muppets