3 (Three) Outage Report in Sandbach, Cheshire East, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sandbach, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sandbach, Cheshire East, England
The most recent 3 (Three) outage reports came from the following cities: Northwich, Macclesfield, Winsford and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich |
Internet | |
| Macclesfield |
Total Blackout | |
| Winsford |
Total Blackout | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Sandbach, England
Latest outage, problems and issue reports in Sandbach and nearby locations:
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three
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Jo
(@j0ann3001) reported
from
Werrington, England
For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Adam Middleton
(@m1665t3r) reported
from
Macclesfield, England
@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?
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Chris Tradgett
(@tradgett) reported
from
Winsford, England
@ThreeUKSupport Only rolling months - tried that before- took too many attempts to cancel and ended up costing for 3extra months I didn’t need
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Lowbridge
(@HarryLowbridge3) reported
@ThreeUK I’ve literally had next to no signal in Mitcham, London for the past 2 weeks. What am I paying for?
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sgoldswo
(@sgoldswo) reported
@ThreeUKSupport Thanks, in this case the old Virgin Media Wifi SSID is active on the Elizabeth line platforms, but the “Three_Wifi” SSID is absent, even though the equivalent EE SSID appears. What say you @virginmedia ? Is there a problem with three Wi-Fi access on the Elizabeth line?
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Rhys
(@rhysxciv) reported
@StTwiggi @ThreeUK Couldn’t get signal anywhere and when I did it was so slow so instead of compensating me they told me it must’ve been my phone. Switched to EE and been great ever since
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Tilly
(@TillyMint_9) reported
@ThreeUKSupport I’ve had no network for over a week now. You say it’s a mast issue and you’re working on it, however I see other people tweeting you the same thing from the other end of the country to me. How many masts are actually down? When will it be fixed?
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rachael ♓️
(@sharksinthesink) reported
@ThreeUKSupport It always says it's "updating" and then I get a "refresh in 15 minutes", but I've been with 3 for months and had the app for months and not once have I been able to see my bills on the app. My mum has the same issue
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rachael ♓️
(@sharksinthesink) reported
@ThreeUKSupport Hi holly, no issues on the website, only on the app. I can see my bills on the website fine
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sgoldswo
(@sgoldswo) reported
@ThreeUK why doesn’t your Wifi network Three_Wifi work on the Elizabeth line stations at Liverpool Street and Whitechapel? It works at tube stations including Moorgate on the northern line, so it feels like this is a local issue on those platforms.
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Shanie Leigh Hogan
(@ShanieHogan) reported
Is anyone on @ThreeUK mobile in Ireland? Please help 😭
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Sarah
(@Sazzle00082) reported
@ThreeUKSupport can you please sort the signal out where we live? Can not use my phone at all in my house unless I’m sitting in one spot and that’s with WiFi calling on too! Shocking!!! I’m not sure why I’m paying my bill tbh! 😤
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Tarka07
(@tarka07) reported
@ThreeUKSupport Once again I called three business help and once again was told that there was nothing they could do because the three store had made the error. I asked for an apology and supposed customer service person refused saying what should I be apologising for!! Letter to CEO I think!