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3 (Three)

3 (Three) outages and service status in Sandbach, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Sandbach, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sandbach, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandbach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Sandbach, England

Latest outage, problems and issue reports in Sandbach and nearby locations:

  • Poetech3
    Poe{t}ech (@Poetech3) reported from Bollington, England

    @ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!

  • jeremyindie
    Jeremy Patrick (@jeremyindie) reported from Betley, England

    @ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.

  • Poetech3
    Poe{t}ech (@Poetech3) reported from Bollington, England

    @ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (

  • kwhitfield_xx
    Kirsty (@kwhitfield_xx) reported from Sandbach, England

    @TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!

  • Poetech3
    Poe{t}ech (@Poetech3) reported from Bollington, England

    Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?

  • Poetech3
    Poe{t}ech (@Poetech3) reported from Bollington, England

    @ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.

  • Richiestoke
    Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England

    @LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.

  • Richiestoke
    Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England

    @ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.

  • shent
    Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

  • drchrisoleary
    Dr Chris O’Leary (@drchrisoleary) reported from Macclesfield, England

    @ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three

  • kwhitfield_xx
    Kirsty (@kwhitfield_xx) reported from Crewe, England

    Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!

  • TimLawley82
    Tim (@TimLawley82) reported from Kidsgrove, England

    @ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area

  • drchrisoleary
    Dr Chris O’Leary (@drchrisoleary) reported from Macclesfield, England

    Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.

  • Elli_murphy
    Elli ⭐ (@Elli_murphy) reported from Newcastle-under-Lyme District, England

    @allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔

  • Poetech3
    Poe{t}ech (@Poetech3) reported from Bollington, England

    @Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.

  • TimLawley82
    Tim (@TimLawley82) reported from Kidsgrove, England

    @ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now

  • m1665t3r
    Adam Middleton (@m1665t3r) reported from Macclesfield, England

    @ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?

  • Jayrea_UK
    Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England

    @ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

  • stewart_elder
    stewart elder (@stewart_elder) reported from Crewe, England

    @ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....

  • tradgett
    Chris Tradgett (@tradgett) reported from Winsford, England

    @ThreeUKSupport Only rolling months - tried that before- took too many attempts to cancel and ended up costing for 3extra months I didn’t need

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • i_amsochi
    stiches. (@i_amsochi) reported

    @ThreeUK I need help and a quick fix, can someone please get back to me, I have rang you guys so many times and you have been so unhelpful, there has been no resolution and being passed back and forth and would like to escalate/ speak to a manager asap!

  • AutomationAlex
    Alex | orbisearch.com (@AutomationAlex) reported

    @robj3d3 @ThreeUK I pay £7/m to ID and visit the uk 1x per year. Never any issues.

  • DarpanVS
    Darpan_V_S (@DarpanVS) reported

    @ThreeUKSupport can you improve your 5G speed it’s worst than 2ng nowadays please.

  • Stuart61838784
    Stuart (@Stuart61838784) reported

    @ThreeUKSupport Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not,

  • girlieb71
    kaz (@girlieb71) reported

    @ThreeUKSupport I'm a 3 customer have been for years, never had an upgrade issue until today, didn't pass the credit check ??? Who's the best to talk to about this ?

  • seanpaulguitar
    Sean Redmond (@seanpaulguitar) reported

    @ThreeUK your live chat agent is a pile of crap, if someone asks to be put through to an agent and says no questions it must immediately do so, your unacceptable menus and ridiculous questions arent acceptable, if i ask for an agent it should be IMMEDIATE

  • helloitsolly
    Olly (@helloitsolly) reported

    @robj3d3 @ThreeUK @GoRoamless Does that mean if you were on holiday for 2 months and didn't use it, they would also cancel? Seems odd Either way, Roamless will be very useful to have if you continue to travel as it's esim, works everywhere, does text and does calls

  • coveragechecker
    CoverageChecker (@coveragechecker) reported

    @Mainstreamlive @ThreeUK Surprised to hear that.. considering its all part of VodafoneThree, and you should have access across the entire network of Vodafone and Three masts. Although I know its not full coverage so you might just be in a dead spot, depending on where in the country you are.

  • JDsomerset
    James David (@JDsomerset) reported

    @ThreeUK why have you closed the Three Shop in Weston-super-Mare? I am on the Three network and don’t want to go to their shoddy shop when aI have an issue or want to upgrade

  • ImmaStar26
    xXx (@ImmaStar26) reported

    @ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.