3 (Three) Outage Report in Sandbach, Cheshire East, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sandbach, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Sandbach, Cheshire East, England
The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Macclesfield |
Internet | |
| Crewe |
Internet | |
| Sandbach |
Total Blackout | |
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Sandbach, England
Latest outage, problems and issue reports in Sandbach and nearby locations:
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Rebecca Shaw
(@BecS_1007) reported
from
Stoke-on-Trent, England
@ThreeUK Is there a Broadband issue in the ST4 area?
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!
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Adam Middleton
(@m1665t3r) reported
from
Macclesfield, England
@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?
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Chris Tradgett
(@tradgett) reported
from
Winsford, England
@ThreeUKSupport Only rolling months - tried that before- took too many attempts to cancel and ended up costing for 3extra months I didn’t need
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Jo
(@j0ann3001) reported
from
Werrington, England
For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Plagemonster
(@apthous) reported
@ThreeUK Pity your customer service is so abysmal
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ValiTheGod.x
(@valithegod) reported
@ThreeUKSupport Variable cost is not the solution. Give me a premium option. We’re not all uni students going to Ibiza for the weekend. Smarten up.
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Daniel Gruszczyk
(@DGruszczyk) reported
@ThreeUK can you explain to your (potential) customers why you keep charging money for phones that are already paid off if a customer forgets to contact you? In times of #CostOfLivingCrisis £25/month for 6 months is a lot of money! @O2 can do it, why can’t you too?
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liam norris
(@liamnorris1001) reported
Yet again no reception from @ThreeUK , repeatedly told during call that line was breaking up before it cut off. Shockingly awful network and cannot wait for contract to end.
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ValiTheGod.x
(@valithegod) reported
@ThreeUKSupport Your intl roaming is why I became a customer (c.8 yrs ago), as a dual citizen it was a big deal. £5 per day is NOT helpful nor a “deal” when, probably, a large % of customer base is VERY global and spending multiple weeks working/living in other countries - NOT just on holiday.
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Chad
(@chadissacclark) reported
@AdrianCoxMusic @ThreeUK Best bet is to live chat them Adrian, I always had the same issue with Three when I was in the USA, eventually moved over to @O2 and had no issues thankfully
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Adrian Cox
(@AdrianCoxMusic) reported
@chadissacclark @ThreeUK @O2 Yeah nightmare, there whole system down, and payment system down too ha ha ! They gave me over £200 of free credit though which is decent of them but maybe time to hit O2
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fkucti
(@DjshaxS) reported
Still no service through my mobile SIM in Hythe. Are you people @ThreeUK going to do anything about it? #threeuk
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John - M0IDA
(@ItinerantHam) reported
Just been told by @ThreeUKSupport that when you're roaming, you now have to find a network manually when roaming - not automatically. Is this experience the same for other operators? Its like going back 30 years!
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Ewan Cameron
(@Ewantweet) reported
@ThreeUKSupport I’ve waited the requested seven days and - surprise! - the money still hasn’t been returned. Raised another complaint and told “we’ll have an answer from our billing team in 72 hours”. I’ve got to say, the obfuscation and delaying tactics on the part of @ThreeUK are masterful