3 (Three)

3 (Three) Outage Report in Sandbach, Cheshire East, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sandbach, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sandbach, Cheshire East, England 10/17/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Sandbach, England

Latest outage, problems and issue reports in Sandbach and nearby locations:

  • Jayrea_UK Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England

    @ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

  • Richiestoke Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England

    @ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (

  • shent Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.

  • Elli_murphy Elli ⭐ (@Elli_murphy) reported from Newcastle-under-Lyme District, England

    @allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔

  • tradgett Chris Tradgett (@tradgett) reported from Winsford, England

    @ThreeUKSupport Only rolling months - tried that before- took too many attempts to cancel and ended up costing for 3extra months I didn’t need

  • kwhitfield_xx Kirsty (@kwhitfield_xx) reported from Crewe, England

    Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!

  • drchrisoleary Dr Chris O’Leary (@drchrisoleary) reported from Macclesfield, England

    Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.

  • jeremyindie Jeremy Patrick (@jeremyindie) reported from Betley, England

    @ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.

  • shent Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport *******, its only been down half a day

  • Adamhadaway Adam Hadaway (@Adamhadaway) reported from Crewe, England

    @ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!

  • j0ann3001 Jo (@j0ann3001) reported from Werrington, England

    For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport

  • drchrisoleary Dr Chris O’Leary (@drchrisoleary) reported from Macclesfield, England

    @ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three

  • kwhitfield_xx Kirsty (@kwhitfield_xx) reported from Sandbach, England

    @TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • sophie_rebecca8 sophie (@sophie_rebecca8) reported

    @ThreeUKSupport is payg down? I can’t send or receive texts n calls yet my boyfriend who’s on pay monthly has no issues???

  • LunaCentifanti Dr Luna Muñoz Centifanti 🇵🇷~🇺🇸~🇪🇺 (@LunaCentifanti) reported

    @ThreeUKSupport Today, I'm having trouble sending texts. Are there any issues? I have a data plan that says it's still active and running until next month

  • vigneshbhatt1 Vignesh Bhatt (@vigneshbhatt1) reported

    @alfie_barton85 @ChelseaFC @ThreeUK Yeah, but it doesn’t help the brand when they r so arrogant. Still gave my like for my chelsea brethren. Wishing u the best mate.

  • AnnCarters Ann | Gater & Broadie ✨ (@AnnCarters) reported

    Today in absolutely USELESS support: @ThreeUKSupport taking the lead with telling me to do things I’ve already done and ignoring everything I write in the chat. Nicely done, guys, nicely done 👌🏻

  • uzzy_kashmiri Usman Azad (@uzzy_kashmiri) reported

    @ThreeUKSupport network down no Internet connection Manchester, is anyone else experiencing this? Ls get this sorted, I can't work without a Internet connection!

  • vampirebunnyxo Steph✨ (@vampirebunnyxo) reported

    @ThreeUK upgraded today. Will my new plan be on my current sim card or will I have to swap to another with a new number? Would have called but anxiety is far too bad for me to do that.

  • dan_barrow Daniel Barrow (@dan_barrow) reported

    @ThreeUKSupport It’s saying I don’t have WiFi or a data connection but I’m currently using my data to hotspot and everything else is working fine. I also tried to process it through my account online and it told me the ‘service was currently unavailable’

  • hibberd23031985 Deano hibberd (@hibberd23031985) reported

    @ThreeUK Doesnt it have bad problems with overheating ?

  • oddbinredwoods Robin Edwards (@oddbinredwoods) reported

    Hey @ThreeUKSupport did an upgrade pre-order over chat yesterday but never received confirmation email of the order. Is that normal? Called CS and they said it was fine but a confirmation in writing would be nice :-)

  • NickMarcenaro Nico Marcenaro (@NickMarcenaro) reported

    @ThreeUKSupport W1H 4NN, the internet stalls every few seconds when trying to load a website, video, etc. Incredibly frustrating. I am unlimited 35gbp payasyougo. What is the issue?