3 (Three) Outage Report in Sandbach, Cheshire East, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sandbach, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandbach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (59%)
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Phone (18%)
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Total Blackout (13%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sandbach, Cheshire East, England
The most recent 3 (Three) outage reports came from the following cities: Crewe, Knutsford and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Knutsford |
||
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Northwich |
Internet | |
| Macclesfield |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Sandbach, England
Latest outage, problems and issue reports in Sandbach and nearby locations:
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.
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KO’K 🔴⚪️
(@NoMoreLaughs) reported
from
Newcastle-under-Lyme District, England
@ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?
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Rebecca Shaw
(@BecS_1007) reported
from
Stoke-on-Trent, England
@ThreeUK Is there a Broadband issue in the ST4 area?
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Adam Middleton
(@m1665t3r) reported
from
Macclesfield, England
@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.
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Jo
(@j0ann3001) reported
from
Werrington, England
For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three
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Chris Tradgett
(@tradgett) reported
from
Winsford, England
@ThreeUKSupport Only rolling months - tried that before- took too many attempts to cancel and ended up costing for 3extra months I didn’t need
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Bevan
(@dav998765544) reported
@ThreeUKSupport can you tell me why data speeds are down so low around np70lw please
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Grant - 🧑💻
(@grantdotdev) reported
Have you ever seen a company send your full bank details in plain text within the content of an email ? This is what @ThreeUK just did to me and it’s very troubling. I’m awaiting their customer service team to contact me tomorrow to rectify this huge oversight in their security
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Digital Power Promotions
(@dmbird946) reported
@ThreeUKSupport internet on phone is still down 5th day your service is terrible and customer service is worse they are abroad and don't care that your internet is not working they are rude. This is stressful when I'm supposed to be relaxing after work £36 a month I want a refund
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Ethan
(@ethanms10) reported
@ThreeUKSupport Wonderful as usual, it’s not fixed it and now he has an international dial tone but it’s now saying the subscriber is not in service.. this is a actual joke, can you escalate and work out what’s happening here? I can’t get hold of my own farther because of Three’s incompetence
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RachT234
(@RachT234) reported
@ThreeUK @ThreeUKSupport Accessibility isn't just about offering Relay UK — it’s about how your staff treat people using it. When reps are impatient or clearly untrained, it turns an “accessible” option into yet another barrier. @ThreeUK, disabled customers deserve better than this. Part 3/4
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RachT234
(@RachT234) reported
Seriously, @ThreeUK @ThreeUKSupport — over 30 minutes on the phone/relay just to get £1.39 credited back to my account, after all the stress and inconvenience you caused when I tried to cancel/switch. You really need to do better. Part 1/4
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Kenny Jaymes. Slava Ukraine.
(@DJKennyJaymes) reported
@ThreeUKSupport Hello Pete. I restarted my device, reset the network settings before I posted on here. As you will see, 2 other people reporting same issue here. It is Three issue "We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing."
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Paul 🔱#Sovereign 🇬🇧
(@LFCSovereign61) reported
@ThreeUK Will this much publicised and vaunted merger with @VodafoneUK mean my data will actually start working properly and not take forever loading websites and playing videos? I won’t hold my breath as this problem has been going on longer than I can remember.
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Brompton on Swale Pest Control
(@BOSpest_control) reported
@ThreeUKSupport Cheers but the problem is a bought the hub second hand as you guys wouldn’t send me the 5g hub as I’m in a 4g area (even though it’s a better hub even for 4g) so I’m buggered. Back on to vinted to find a new hub 😭. Appreciate your help though. Been a customer nearly 20years
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Kenny Jaymes. Slava Ukraine.
(@DJKennyJaymes) reported
@ThreeUKSupport No data signal in Loughborough. Has taken 45 mins just to get X to load so I can post this. No 5G, only 4G but thats not worth having? I am working from home today, I need a 5G signal...