3 (Three)

3 (Three) Outage Report in Congleton, Cheshire East, England

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The latest reports from users having issues in Congleton come from postal codes CW12.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Congleton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Congleton, Cheshire East, England 07/05/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Congleton, Cheshire East, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle under Lyme, Stoke-on-Trent, Crewe, Congleton and Knutsford.

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City Problem Type Report Time
United KingdomNewcastle under Lyme Internet
United KingdomStoke-on-Trent Phone
United KingdomCrewe Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomNewcastle under Lyme Phone

Community Discussion

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3 (Three) Issues Reports Near Congleton, England

Latest outage, problems and issue reports in Congleton and nearby locations:

  • Richiestoke Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England

    @LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.

  • NoMoreLaughs KO’K 🔴⚪️ (@NoMoreLaughs) reported from Newcastle-under-Lyme District, England

    @ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?

  • BecS_1007 Rebecca Shaw (@BecS_1007) reported from Stoke-on-Trent, England

    @ThreeUK Is there a Broadband issue in the ST4 area?

  • m1665t3r Adam Middleton (@m1665t3r) reported from Macclesfield, England

    @ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.

  • drchrisoleary Dr Chris O’Leary (@drchrisoleary) reported from Macclesfield, England

    Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.

  • j0ann3001 Jo (@j0ann3001) reported from Werrington, England

    For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport

  • Richiestoke Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England

    @ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.

  • Elli_murphy Elli ⭐ (@Elli_murphy) reported from Newcastle-under-Lyme District, England

    @allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔

  • Adamhadaway Adam Hadaway (@Adamhadaway) reported from Crewe, England

    @ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?

  • drchrisoleary Dr Chris O’Leary (@drchrisoleary) reported from Macclesfield, England

    @ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three

  • Jayrea_UK Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England

    @ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

  • kwhitfield_xx Kirsty (@kwhitfield_xx) reported from Crewe, England

    Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!

  • shent Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • RachT234 RachT234 (@RachT234) reported

    Out of frustration, I called @ThreeUK via Relay UK on 21 June to ask about a refund. I immediately asked to be transferred to billing. The agent ignored my request and spent over 25 minutes speaking at me, not with me. The Relay Assistant even prompted them to slow down. They didn’t.

  • gio1ace GioAdvises (@gio1ace) reported

    @ThreeUKSupport what is going on calls are going through but I can’t hear anything nor can I receive any calls your network is so ****

  • Richard79059 Richard Green (@Richard79059) reported

    @ThreeUK Was told that I didn’t answer my phone for GP call appointment then reception told me that 2 emails was sent, which was not received on my phone , Very poor customer service from Three I checked the three web site , Message read no issues,

  • christopher_eng Christopher England 🇬🇧 (@christopher_eng) reported

    @ThreeUKSupport My partner's phone has suddenly decided it can't register on the network. She's in Liverpool, L1. Is there a network issue?

  • PullanTrustees Robert Pullan (@PullanTrustees) reported

    @ThreeUK @ThreeUKSupport never had so much intermittent and slow network since the merger closed. Are you fiddling with things? WV1 near the Shell garage.

  • bluekatie25 Katie-Louise (@bluekatie25) reported

    @ThreeUKSupport Hi after being promised a resolution by Friday it has still not been resolved. I have now been told they don’t know how long it will be till it’s sorted. This is not good enough

  • DCuckney David Cuckney (@DCuckney) reported

    @ThreeUK must be the worst customer service ever. Signed up for new contracts and they still have not been activated a week later and no one can help when you call. Can someone get in contact with me

  • GTFCDCCC ANDY (@GTFCDCCC) reported

    @NotFarLeftAtAll @ThreeUK 4 months are you some of muppet !! Ive been with them years currently state of the art Iphone broadband 5G at £28 a month 👍 makes me wonder wot other **** you posting

  • GeordieArmani Geordie Armani (@GeordieArmani) reported

    @NotFarLeftAtAll @ThreeUK We have sky at home, no complaints and excellent service.

  • thecarr66639092 🥕 carrot 🥕 (@thecarr66639092) reported

    @ThreeUKSupport I made complaint earlier x2 ( for both of my phones ) told them no I do not agree to close the complaint , but have received emails saying thanks for closing the complaints Not acceptable , will be going ombudsman