3 (Three) Outage Report in Congleton, Cheshire East, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Macclesfield |
Internet | |
| Crewe |
Internet | |
| Sandbach |
Total Blackout | |
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Jo
(@j0ann3001) reported
from
Werrington, England
For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Cannings
(@CanningsLisa) reported
@ThreeUKSupport So if I decide to not cancel this sim only contract with you- when will you be launching Esim? How long will I have to wait?
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Andrew
(@Ahicks1406) reported
@ThreeUKSupport whats going on with the service in NP7 7RX? Every morning its listed as having a fault and every evening it tells me its fixed for weeks now with me having absolutely no signal at all. What exactly am I paying for with this big a window of no service?
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jackblack
(@jackblackyello) reported
@ThreeUKSupport Yes i have iphone 12. No problems about 10 days ago, 400mb download. Last 10 days, no 5g whatsoever. Also bough 5g broadband with 3 and even that doesnt connect to 5g. Must be something happening in this area?
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Neo Burley
(@BurleyNeo) reported
@mutmister @BurrittoBritton @ThreeUKSupport To be honest they already have a sheet of excuses they do not need a postcode. Sim issue, phone or the building you are in ruin thier signal... Oh and working on 5g give them 7 days.......
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Rosie
(@Rosie_rosie_ro) reported
@ThreeUKSupport I’ve replied. Internet still not working today 🙁
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Georgia Brown
(@georgiaa_brown) reported
@ThreeUK absolute joke of a service, no delivery of my new phone yesterday, now they are saying they don’t know how to give me a tracking number for my parcel 🙃
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Ga Morgan
(@GaMorgan7) reported
@ThreeUK waited for over an hour yesterday for customer services... Got cut off not once, not twice, but 3 times!!! Are you going to resolve my issue or am I going to have to find another provider?
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Leah R
(@leahverygrand) reported
@ThreeUKSupport I’ve been waiting a month for my upgrade, it keeps being pushed back then yesterday was supposed to be my delivery date but received no despatch email. Kept being lied to that it was on the way and would be delivered which never happened. It’s actually ridiculous I’m so fed up
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Alan Thompson
(@Thompa_1972) reported
Credit where it's due @ThreeUKSupport took 4 or 5 messages and a 20 minute online chat to sort out my issue. Shame that the problem wasn't dealt with by this team in the first place!
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MANDATORY :)
(@Rossaluss) reported
@ThreeUKSupport Just FYI I'm now chatting to them for updates, and they're *now* trying to tell me that the free 1st month that was offered to me yesterday was never actually offered to me, so in addition to your total failure to deliver yesterday, you're now calling me a liar. lol top work 👍🏻