3 (Three) outages and service status in Congleton, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Congleton, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Congleton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Congleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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3 (Three) Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Poe{t}ech (@Poetech3) reported from Bollington, EnglandMis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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Kirsty (@kwhitfield_xx) reported from Sandbach, England@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Poe{t}ech (@Poetech3) reported from Bollington, England@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Tim (@TimLawley82) reported from Kidsgrove, England@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
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Matt (@shent) reported from Stoke-on-Trent, England@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Adam Middleton (@m1665t3r) reported from Macclesfield, England@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?
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Tim (@TimLawley82) reported from Kidsgrove, England@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
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Poe{t}ech (@Poetech3) reported from Bollington, England@ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (
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KO’K 🔴⚪️ (@NoMoreLaughs) reported from Newcastle-under-Lyme District, England@ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?
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Poe{t}ech (@Poetech3) reported from Bollington, England@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.
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Poe{t}ech (@Poetech3) reported from Bollington, England@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Jo (@j0ann3001) reported from Werrington, EnglandFor the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Dr Chris O’Leary (@drchrisoleary) reported from Macclesfield, England@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three
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Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England@LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.
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Elli ⭐ (@Elli_murphy) reported from Newcastle-under-Lyme District, England@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Poe{t}ech (@Poetech3) reported from Bollington, England@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!
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Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Matt (@shent) reported from Stoke-on-Trent, England@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Jeremy Patrick (@jeremyindie) reported from Betley, England@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander Bragin (@SkaterMadnes) reported@ThreeUK @JonnyMontrealQC It's still broken a year later.
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brendan (@kegger1664) reported@Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!
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Kitty Coco (@BambieBambini) reported@ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.
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ES (@ewa_swital16945) reported@ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable Fraud!
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zakir Hussain (@zakir___1988) reported@ThreeUK Hi why dont you guys prioritise 5G broadband users to get access to 5G SA where 5G SA is available we don't get still get 5G SA and 6G is on the way by 2030 6G will start slowly. I'm not happy about Three 5G Broadband slow
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Legmo2 (@Legmo_2) reported@ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!
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Kimberley (@MissKimKH) reported@ThreeUKSupport why on Earth am I paying you so much money for unlimited data on 2 different devices when the internet is hardly ever useable?! Absolutely shocking service, I've been a customer for over 13 years and this is just diabolical lately!!
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Del Young (@Del67Young) reported@ThreeUK when are you going to do something about the signal in PL6 area you claim to have already done something about it since you merged with @vodafone but you haven't cuz I'm still getting the same crap signal my house is half mile away from nearest mast
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John F (@JohnF74683580) reported@ThreeUK any issues in Coventry CV2 area ? The whole network is down