3 (Three) Outage Report in Congleton, Cheshire East, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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Jo
(@j0ann3001) reported
from
Werrington, England
For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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toria swales
(@ToriaSwales) reported
@ThreeUK trying for 3 days to get on international roaming all switched on on handset but no service or data spoke to online chat and they couldn’t work out what the issue was so just ended chat with no resolve!
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Jo Taylor
(@JoMusician) reported
@ThreeUK hi. Tried to reply to someone's mobile in Channel Islands but it would not send. I know it is not in roaming. I put +44 in front but still no go. Please help.
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Orla Ní Dála 🇮🇪🇪🇺🧬
(@MuinteoirOrla) reported
@ThreeUKSupport @threeie1 urgent support needed. Irish customer in UK and phone will not connect to any network. Cannot make/take calls or use internet.
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joshua turner 💫
(@j0shuaturner) reported
@ladyalena96 @ThreeUK I’m not even gonna rise to it because Leeds are dog **** this season 😳
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Flip&Hoops
(@Main_Ingredient) reported
@ThreeUKSupport hi Jen - starting new - 2 actually + also started a wifi hub account so really not happy with way i am being passed around - am not even asking to cancel just to make it a 1 yr contract instead of 2 as i am in italy most time and am now so cannot get back to the store!
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👩🏻🔬👩🏻🏫 Miss Rose
(@rosethechemist) reported
@ThreeUKSupport Yeah. I’m using mobile data. It’s not working. Just takes me to the three landing page.
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AP
(@PowWow_A) reported
@ThreeUKSupport It went from no issues on the timeline to a mast being down in the DM. There is a large scale fault in Liverpool @ThreeUK so don’t try and look good on your timeline and lie to your customers
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#FreeThoseInNeed
(@aysha_happy1) reported
@JaveriaVlogs Literally, @ThreeUKSupport they can't even get the make and model right no wonder the tool of usage has been bloody broken for over a month
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Brian Dwyer
(@oraclebhoy) reported
Is the @TwitterSupport Twitter app on the @AppleSupport #iphone having issues? Videos are buffering and photos are delayed when displaying. Seems to be happening for the past few days. Thought it was @ThreeUK when in Edinburgh but got it over wifi as well.
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Flip&Hoops
(@Main_Ingredient) reported
@ThreeUKSupport not possible - manager made mistake + i made a mistake - same happened for hub contract + i noticed!! staff auto do 24 months & hope u dont see! not looking to cancel just change!!!! i live in italy its crazy! i have taken out 3 contracts and this is how u treat new customers?!