3 (Three) Outage in Congleton, Cheshire East, England

@LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.

@ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?

@ThreeUK Is there a Broadband issue in the ST4 area?

@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?

@ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (

Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?

@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!

@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.

@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.

@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.

@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.

Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.

For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport

@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.

@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔

@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?

@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three

@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!

@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

@ThreeUKSupport Done that and also 5 codes. This really is shocking service

@ThreeUK the worst network I have ever been with, how can they make so many errors with trying to get my old contact number back

@ThreeUKSupport currently sat in Weston Super Mare, my partner's phone on Smarty has 4G+ my 5G phone has got "H" seems to be common around the UK that I've never got proper signal.

@ThreeUK any update on eSim support. Last I heard it would be 2022. Would be great to get an eSim onto my watch, is it coming soon?

@ThreeUKSupport while I'm here, I'm also not receiving any 2FA SMSs when trying to log in to your website (your chat support is telling me to remedy this by doing a password reset which is how I got into this mess)

You know what @ThreeUK - your network has no business being this ****. No business whatsoever. I might as well be using dial up broadband. Jokers. My Instagram buffers slower than AOL in 08.

@ThreeUK Please fix your website, impossible to register/login/reset pass while using LastPass

@ThreeUKSupport Are there service issues in Canterbury? It says I have 4 bars of 4G but no websites load. It’s fine when I connect to WiFi.

@ThreeUK @IAmChrisRamsey This phone company is the ******* worst I’ve had. Trying to get hold of someone it’s a nightmare website is total ****

@ThreeUKSupport No, I just get "I'm having problems dealing with your request, please call again later".