3 (Three)

3 (Three) Outage Report in Newcastle under Lyme, Staffordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newcastle under Lyme, Staffordshire, England 12/01/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent 3 (Three) outage reports came from the following cities: Stone and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStone Phone
United KingdomStoke-on-Trent Phone
United KingdomCrewe Internet
United KingdomSandbach Total Blackout
United KingdomNewcastle under Lyme Internet
United KingdomStoke-on-Trent Phone

Community Discussion

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3 (Three) Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • kwhitfield_xx Kirsty (@kwhitfield_xx) reported from Crewe, England

    Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!

  • Jayrea_UK Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England

    @ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

  • shent Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

  • kwhitfield_xx Kirsty (@kwhitfield_xx) reported from Sandbach, England

    @TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!

  • shent Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport *******, its only been down half a day

  • TimLawley82 Tim (@TimLawley82) reported from Kidsgrove, England

    @ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now

  • stewart_elder stewart elder (@stewart_elder) reported from Crewe, England

    @ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....

  • TimLawley82 Tim (@TimLawley82) reported from Kidsgrove, England

    @ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area

  • jeremyindie Jeremy Patrick (@jeremyindie) reported from Betley, England

    @ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jonprevans Jon Evans (@jonprevans) reported

    @ThreeUKSupport Hi, I seem to have lost all internet on my 5G router despite having all lights on. Is there an issue in my area? (ME14)

  • luis_tsukayama Luis Tsukayama-Cisneros, Ph.D. (@luis_tsukayama) reported

    @ThreeUKSupport @ThreeUKSupport the network is down again this morning and on the Three Network Check website it says there is no problem. Is this a problem that’s being worked on?

  • MatthewJWoolley Matthew J Woolley (@MatthewJWoolley) reported

    @ThreeUKSupport Thanks - please could you provide an update on this. I'd also like to make sure that this is logged - 7+ hours of an unexplained internet outage isn't great!

  • chalkychap Andy (@chalkychap) reported

    @ThreeUKSupport @O1O11O11O11O1O Yeah, very annoying when WiFi Calling service breaks-down no mobile signal here either. After restoring the service yesterday afternoon, I've just lost WiFi Calling again this morning... frustrating times.

  • AndyRatcliffeUK Andy Ratcliffe (@AndyRatcliffeUK) reported

    @drew_wwwwd @ThreeUKSupport Indeed, no public status for this 14+ hr issue, which is affecting many across the country (see DownDetector). Has 3 been hit by ransomware, and doesn't want to admit it??

  • giframac Gillian McKinnon (@giframac) reported

    @ThreeUK I have been with you for 13 years but lack of coverage on 4G, poor signal in general (nationally) and an exceptionally high monthly charge is making me reevaluate. Can I return my phone and cancel my contract? I'm thinking of moving to another provider.

  • chalkychap Andy (@chalkychap) reported

    @ThreeUKSupport the web-site doesn't list the Apple iPhone 12 in the "Devices that can run Wi-Fi Calling" - why is this? You can use an Apple iPhone 12 and Wi-Fi Calling on the EE mobile network - surely Wi-Fi Calling works same way because EE and three share infrastructure?

  • AndyRatcliffeUK Andy Ratcliffe (@AndyRatcliffeUK) reported

    @ThreeUKSupport I've had intermittent internet this morning and evening. No internet this afternoon. Now it's just died again. I cannot imagine what catastrophic issue has occurred at 3 such that it continues for 14+ hours & 3 don't want to properly inform their customers of status. Ransomware?

  • RyanGraham984 Ryan Graham (@RyanGraham984) reported

    @ThreeUKSupport So 6pm came and went, service is still garbage. Was that time frame just fed to me so I would go away? Has happened in the past.

  • KereDim Kere Dim (@KereDim) reported

    @ThreeUKSupport @TaniaTells It hasn't. I have exactly the same issue