3 (Three) Outage Report in Newcastle under Lyme, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Crewe and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stone |
Phone | |
| Stoke-on-Trent |
Phone | |
| Crewe |
Internet | |
| Sandbach |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUKSupport Sadly you aren’t listening. It is not possible or acceptable to be without a way of being contacted. It is appalling customer service to say ‘this might be fixed in 48 hrs’ when everything else said by customer services has been wrong
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Ollie Harvey
(@OllieHarvey08) reported
@ThreeUKSupport issues in CM2 with your 5G home broadband service again. Your status checker says no issues, but there is! Can’t even run a speed test it’s that slow
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUKSupport Then, it suddenly stopped working, so no access to phone/messages/WhatsApp. I spoke to customer services again, and they said I had put the wrong sim in (I hadn’t) and to put my old sim in my new phone and that would work. It did not 2/
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Jonathan Taylor
(@JonathanTaylorP) reported
@ThreeUKSupport In Central London and at home I’m not getting any signal. It doesn’t match up with your coverage map and so I’m left with a phone that doesn’t work. I’m stuck with a huge ‘final bill’. Can you help? I’ve already spoken to your tech team and they didn’t help!
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🏴 Stephen 🏳️🌈
(@stegb1987) reported
@ThreeUKSupport Hi is there WiFi problems in the G31 postcode area my friend hasn’t had any WiFi since yesterday
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MisterKarrotGr
(@Karrotakos) reported
Internet's choked! No stream today sadge! Big thanks to @ThreeUK for the worst network experience of my life this past year!
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUK good grief your customer service assistants are appalling today. Currently on my 4th chat trying to get my phone to work after 3 sets of conflicting advice.
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Ben
(@bdav) reported
@verge I'm not sure what VPN tech Apple Privacy uses, but I know I have all kinds of issues with IPSec VPNs on certain cell towers on @ThreeUK - I can tell as it works in some areas and not others. I assume they have different generations of tower with different config / CNAT.
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUKSupport Ok. New phone and sim arrived. I phoned up and customer services said put the new sim in, they would activate it so my old sim would stop working and my old number would transfer across. This worked for half an hour, and the new phone and sim showed my old number 1/
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Paul Swanston
(@swanny271270) reported
@ThreeUK @SamsungUK @jordancomolli 3 used to be very good to deal with! Unfortunately this is no longer the case. It saddens me that they take your money on complete lies. When you ask them to honour what you were offered it suddenly becomes an issue. Think twice before signing with 3!