3 (Three)

3 (Three) Outage Report in Newcastle under Lyme, Staffordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newcastle under Lyme, Staffordshire, England 02/02/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent 3 (Three) outage reports came from the following cities: Crewe and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Phone
United KingdomCrewe Wi-fi
United KingdomStoke-on-Trent Phone
United KingdomStone Phone
United KingdomStoke-on-Trent Phone
United KingdomCrewe Internet

Community Discussion

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3 (Three) Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • BecS_1007 Rebecca Shaw (@BecS_1007) reported from Stoke-on-Trent, England

    @ThreeUK Is there a Broadband issue in the ST4 area?

  • shent Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

  • jeremyindie Jeremy Patrick (@jeremyindie) reported from Betley, England

    @ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.

  • shent Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport *******, its only been down half a day

  • j0ann3001 Jo (@j0ann3001) reported from Werrington, England

    For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport

  • kwhitfield_xx Kirsty (@kwhitfield_xx) reported from Crewe, England

    Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!

  • TimLawley82 Tim (@TimLawley82) reported from Kidsgrove, England

    @ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area

  • Jayrea_UK Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England

    @ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

  • Elli_murphy Elli ⭐ (@Elli_murphy) reported from Newcastle-under-Lyme District, England

    @allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔

  • stewart_elder stewart elder (@stewart_elder) reported from Crewe, England

    @ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....

  • TimLawley82 Tim (@TimLawley82) reported from Kidsgrove, England

    @ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now

  • NoMoreLaughs KO’K 🔴⚪️ (@NoMoreLaughs) reported from Newcastle-under-Lyme District, England

    @ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?

  • Richiestoke Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England

    @ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.

  • Adamhadaway Adam Hadaway (@Adamhadaway) reported from Crewe, England

    @ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?

  • kwhitfield_xx Kirsty (@kwhitfield_xx) reported from Sandbach, England

    @TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mattburns_uk ⚡Matt Burns (@mattburns_uk) reported

    Trying to cancel a @ThreeUK contract I had for a 5g modem has been so frustrating I will never use them again. Dark anti-patterns deliberately making it near impossible. Almost as bad as @audibleuk .

  • alexsuprtramp G (@alexsuprtramp) reported

    @ThreeUKSupport Everything works totally fine in my house with the hub, my iPad, my phone, can use internet, download files, WhatsApp, literally everything works however three have blocked access to PlayStation network sign in, that’s literally the issue. And I’ve proven it by tethering it2phone

  • roundyuk Chris Round (@roundyuk) reported

    @ThreeUKSupport Hey Joe, it just never connects... Seemed to work fine when I first got the phone, now nothing. No changes in hardware my side from a WiFi perspective.

  • Jessica77188962 Jessica (@Jessica77188962) reported

    @ThreeUK possibly the worst customer service ever

  • LeeDonaghy Lee Donaghy (@LeeDonaghy) reported

    @ThreeUKSupport yet it does. Your systems are clearly not fit for purpose, neither the way you automate your network monitoring, nor your customer service

  • blahblahbahl Emma Bahl (@blahblahbahl) reported

    @ThreeUK when will issue in Glasgow G20 be resolved. Got absolutely no signal at the moment. Thanks

  • MarcusFarran Marcus Farran (@MarcusFarran) reported

    @ThreeUK Your support is an absolute joke. They told my wife she cannot transfer her old number to a new sim until its cancelled. Now its cancelled, they said she cannot transfer as the sim is not active, and it will take 30 days to activate the old sim!

  • Nick65501104 Nick the Heron (@Nick65501104) reported

    @ThreeUKSupport Community Notes is a feature of Twitter. It has a set of criteria to allow users to sign up; however it says 3 is not a trusted network provider, so I cannot sign up.

  • ShoreFyreBat ShoreFyreBat (@ShoreFyreBat) reported

    @ThreeUK my internet has been down for four days because of mast maintenance. I work from home and this isn't acceptable. Can I contact you to find out when this will be fixed?

  • SpazWinchester julian holtom (@SpazWinchester) reported

    @ThreeUKSupport Do you take me for an idiot? Clearly I know how to find the correct No. 8 hours of my life I’ll never get back because your back office in India is in total disarray with a new OS being installed. The left hand hasn’t a clue what the right is doing. Utterly shambolic.