3 (Three) Outage Report in Newcastle under Lyme, Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Crewe and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Phone | |
| Crewe |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stone |
Phone | |
| Stoke-on-Trent |
Phone | |
| Crewe |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Conroy
(@MrDaveConroy) reported
Love affair with @ThreeUK 5G Internet lasted 36 hrs. It then died and hasn't revived. The future involves as many let downs as Tories ... 'sorry for any disruption ... engineers are working on masts nearby, which means the rest of our network is handling more traffic than usual.'
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Paul Walker
(@theflyinsheep) reported
Fantastic service from @ThreeUK asked for PAC now 21 times and still waiting. Had an online chat to organise! Took 24mins to be told call 333! Called.........closed! 😡😡😡😡😡😡😡 Want the reason I am leaving then here is one of them!
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Alex Simpson
(@DrSurvey) reported
@ThreeUKSupport I’ve been through all of this before and was told it’s because a mast in my area has problems and three have no intention of fixing it. So I basically get faster speeds at 3G then 4G
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Anthony Lee
(@adlee61) reported
@threeuk since upgrading to new SE 2020 (from Three to new Three contract), and having spoken to a service advisor to get my old number on the new phone, my old phone is still fully functional, but I cant get messages or access voicemail on new phone.
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Hugojk
(@hugojk29) reported
@ThreeUK @ThreeUKSupport Your customer service chat manager Subhash Jalui just confirmed via chat that I was fraudulently missold my new contract and repeatedly lied to. Solution???
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Lauren
(@Laurenndixon_) reported
@ThreeUKSupport hi I’m trying to transfer my old number as I’ve joined 3, I’ve got my PAC code from Vodafone however everytime I try to do it on the website it says there’s an error even though nothing is wrong with the numbers I’m putting in? Help please I now have 2 numbers
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acid 4 blood
(@user24031999) reported
@ThreeUK customer service don't even know what contract I am on, how can you be asking me to upgrade?
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TaylMorris
(@tayl_morris) reported
@ThreeUK absolute most useless ***** ive ever been with if your customer service number actually had humans on it i’d have cancelled my contract half hour ago
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Gav
(@GavRunsForFun) reported
@ThreeUK How can I go to a third party company and get a deal for £32/m that you offer for £43/m when they are both on your network? No customer loyalty either #poorservice #letdown
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Tom Barnes
(@TomBarn83786291) reported
@ThreeUK Has any one else had problems communicating with 3? Iv been trying since the first lock down to change my tariffs not been able to talk to anyone? Would not recommend 3 there terribly!!!!