3 (Three) Outage Report in Newcastle under Lyme, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Newcastle under Lyme, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stone and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stone |
Phone | |
| Stoke-on-Trent |
Phone | |
| Crewe |
Internet | |
| Sandbach |
Total Blackout | |
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newcastle under Lyme, England
Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Adam Hadaway
(@Adamhadaway) reported
from
Crewe, England
@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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stewart elder
(@stewart_elder) reported
from
Crewe, England
@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Tim
(@TimLawley82) reported
from
Kidsgrove, England
@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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jet
(@jaybay64) reported
@ThreeUK I have had constant terrible service from you and your customer support. I need to understand the complaints process. Please let me know asap as I am totally fed up with your crap.
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Geoff Corston
(@Geofc23) reported
@ThreeUK I didn’t receive the alert because I’m on 3 network. Usually don’t receive anything anyway (texts, notifications etc.) Knew 3 would fail and it did! My partner on BT network next to me received it no problem. Can’t wait to get away to a reliable network.
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𝓜𝓮𝓵 ❀✿＊*
(@melissa_park127) reported
@ThreeUK you’ve sold me a faulty product and are trying to charge me over £300 even though I’ve returned it. Your live chat team are not even investigating my complaint. This is a joke!
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Stuart Gray
(@Bighenbroon) reported
@ThreeUKSupport having Internet issues for the last 3 weeks. Dropping out and only 3g at times. KY1 3PF area. Just purchased a S23 Ultra so not a phone issue.
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Mike Danford
(@m_danford) reported
@ThreeUKSupport The child would be unable to speak on the phone due to their complex trust issues. Likewise, he would never let me use (or even touch) his phone. This is a very delicate situation concerning a very vulnerable child – are we able to sort this out by dialing from another number?
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John 〓〓 ☮️ ✌🏻
(@branchy79) reported
Yet again I have received a chase for payment on an account I never opened. Please can you contact me @ThreeUK @ThreeUKSupport to resolve these fraudulent accounts that have been opened in my name.
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Cam Lambert
(@camlambert96) reported
@ThreeUK … This is the 6th time I have contacted 3 regarding the matter and I am no closer to it being resolved. I got told on 29th March that it would be resolved within 48 hours, it is now almost May. Absolutely diabolical customer service
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Mike Danford
(@m_danford) reported
@ThreeUKSupport I don't understand why there has to be a 'security process' to make an anonymous top-up. But notwithstanding, the child has severe trust issues, and won't install the app on his phone (and if he did, we wouldn't want our card details held on his phone for obvious reasons).
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Nurein Hatimy
(@NureinHatimy) reported
@ThreeUK absolutely rubbish, security crap. Some one managed to request my pac code and transfer. @ThreeUKSupport wouldn’t offer a temporary sim, data. Security password on my account was removed. Not by me and @ThreeUK allowed this to happen
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Robert Sutherland
(@Velocitoes) reported
@ThreeUKSupport just realised that after cancelling my contract summer last year you have continued to bill me every month!! And now trying to say I didn’t cancel the contract even though the services were stopped on my dual sim phone!!!