3 (Three) Outage in Kidsgrove, Staffordshire, England

@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now

@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area

@ThreeUKSupport #Wuntu app won’t text me the code. #help

@ThreeUK if you want to cancel then you need to sell your blood just to get through to them.

Waited 1hr and 10 mins to get through to you @ThreeUK you deliberately cut me off and now got to phone again!!! Trying to cancel contract.

When @EE dont care about there customers and just keep taking there money for a service that is always down! Think its about time i joined @O2, @ThreeUK or @VodafoneUK

@EE @ElliottCantor Don’t do it El. They’ve no customer loyalty. Heard amazing things about @ThreeUK

Ordered the new Apple Watch hoping that @ThreeUKSupport will support it soon! Wanted stainless steel again but you can’t get that with GPS only :( - don’t let me down three. Don’t want to move to @EE next year if I can help it.

@ThreeUK awful customer service, report my phone lost u have tried to get out the claim when is obvious u have missold the insurance, then offered a temp replacement which you haven’t delivered and now I get cut off when ring to find out what’s happening #movingtoo2

@ThreeUK why is your signal so terrible on trains? It’s 2018 for ***** sake! #thepovertynetwork

@Paulout @ThreeUK Mate I’ve been with three for 10 years now never any issues

@ThreeUKSupport is voicemail down as I can’t call it? Calling other numbers works fine.

@ThreeUKSupport Hi... Yes all my apps appear to be working fine. Both the Three apps don't work at all? That's weather I'm on the data or WiFi? I was hoping get the Three in touch app to work to compensate for the poor indoor signal as my phone's doesn't have built in WiFi calls.

@ThreeUK are your servers down? Iv downloaded two apps and they both aren't working?

@safc4ever @Three_Is_Broken @ThreeUKSupport @HuaweiMobileUK All @ThreeUKSupport seem to be able to do is type an exact post code into their website and tell you what comes up. It appears that’s the limit of the support they are able to offer - which is rather insulting.

@ThreeUKSupport @wilsonsam889 I cant get an answer on the phone, chat or twitter and they have no email address, any time I log an issue its closed without a fix. I'm considering cancelling my direct debit so they call me.

@ThreeUKSupport I've already been fobbed off with that excuse from your online chat support. Coverage is fine. It's been fine for 4 months then 7 days ago it stopped dead. Your own website says there's an issue with the network. I suspect your rollout of 5G this Aug has screwed the 4G network😠

@Three_Is_Broken @safc4ever @ThreeUKSupport @ThreeUK In short (unless you are in a fantastic signal area) Three are selling subpar spec 💩 that makes the network/broadband look worse than it actually is - no wonder the CTO job has been now been 🔥 & split between high level board management and ‘teams’ below so no 1 idiot can again

@ThreeUK I am incredibly disappointed by the support offered by customer services by three. Not listening to my data problem, what has been tried and that I'm just getting back in touch because I got disconnected. I can not wait for my contract to expire so that I can leave.

@ThreeUKSupport Hi Laura, I've unfortunately not no. The refund is regarding me moving to another network and the direct debit came out after I moved so it's just what I paid over due back

@ThreeUKSupport But it does affect me all day, here are speed checks throughout the day on both 3G&4G . This isn't congestion it's a major problem with your network or poor capacity, you are unable to deliver what I'm paying you for

@ThreeUKSupport People I know where I stay don’t seem to be having this issue, KA6 7RT and I use iPhone XS Max

@Three_Is_Broken @safc4ever @ThreeUKSupport @ThreeUK In the mean time Three now no longer has the solo Chief Technology Officer making all the (poor) hardware decisions, they done away with the CTO completely. I’ve set up B310/B315/B525/B612/B618’s, the B3/5 range is very subpar to the B6+ range on ALL networks not just Three UK

@ThreeUKSupport customer service hanging up on me and refusing to escalate my call to fraud or security dept. Money taken from my account by Three and they deny it. I have it in black and white