3 (Three) Outage in Macclesfield, Cheshire East, England

@ThreeUKSupport your signal is terrible. I never have full bars and wished I had stayed with Vodaphone. It’s never been good since I moved over. Centra Manchester is dead, not good enough Three.

Been on a live chat @ThreeUK for over an hour now and it's literally a joke of a customer service. Livid doesn't ever cover it.

may be an airplane doesn't need to be on airplane mode as much as @ThreeUK network does. @ThreeUKSupport

@ThreeUKSupport Thanks for this would have been good to be notified if work is happening that is going to affect my service to this degree where I have extremely limited connectivity

@ThreeUKSupport It’s shocking customer service. I’m only with you because you’re cheaper. I guess you get what you pay for Looking forward to wasting another 30 minutes for some lies 👍🏼

@ThreeUKSupport And still have awful speeds. I got unlimited plan so I can use it for streaming , cause of the promises of reeeeally fast speeds. I can't stream even if my life depended on it... Stop with the lying Please! We all are tired Three telling us there is no problems.

@ThreeUKSupport My friend and I have noticed it for a couple of weeks I think. Maybe longer we were joking about how bad its gone then did the speed test in comparison to a friend's speed. I have no idea if it's only on 3g my phone says 4g

@ThreeUK your signal has got atrocious over the last couple of months round Manchester. Seems to be constantly dropping 😒

@ThreeUKSupport That's SK3 but also SK1 has been pretty pretty poor recently. I have a Samsung my friend an iPhone both have same speeds

@ThreeUKSupport Laura, thanks for writing back! Contacted tech support, waiting for the 72 hours to go past, so someone to call back and explain why signal is such peace of ....!

The 4G and signal bar means literally noting anymore. Cue @ThreeUKSupport apologising & asking me where I am, but this is happening everywhere. It’s not my phone either, I recently upgraded & have the same problem. 4G Icon and 3 bars of signal & I’m getting rubbish connection.

When you been trying to upload photos/videos to Facebook for 5 hours but it’s not working as your signal from @ThreeUK is so shit in Manchester City Centre

@gixer11man @Three_Is_Broken @netflix @ThreeUK Not with @ThreeUK ! Been complaining forever. Barely have signal at my home. But I am always told the mast is heavily congested. And that's it... Nothing more to be done. Basically only help is if you buy £1000 device from them....

@ThreeUKSupport I’ve tried to get in touch again and always get told your system is down! I rang up and was told to email, I emailed and was told the address was no longer valid and to live chat, I try to live chat and get told the system is down - ITS BEYOND A JOKE NOW

@Mikeb20012 @ThreeUK I have a problem too. My mast has had a 4G fault for 7days, I'm running on snail 3G and calls and texts are affected too.

@ThreeUK hi is there a reason your 4G signal is poor in Manchester City centre. I have to know permanently use 3G to even use WhatsApp

@ThreeUKSupport live chat not working

@ThreeUKSupport I have been trying to contact you via live chat for 3 days and it’s still not working

I may as well be on a dial up connection on the @ThreeUK network #slowness #useless

@MarkLondon_ @ThreeUK I can cosign this. 3 is really really slow. moved to EE, don't regret it

@ThreeUKSupport @ThreeUK no service in Manchester. I’ve turned phone off and back on again. This is happening far to often 😔

Can you please fix your internet!! @ThreeUK

@ThreeUKSupport y’all have had allll night to fix this problem kmt

My contract with @ThreeUK is up for renewal soon but going off the recent outage I’m weighing up alternatives with other providers #Three

@leeleebobs @ThreeUK It’s all over the news. Network went down at midnight and seems to have effected them so badly they haven’t been able to release a statement yet

@ThreeUKSupport well waking up at four a.m. feeling anxious is probably nothing compared with the @ThreeUK network engineers right now.

@RichardRout @ThreeUKSupport @bbc5live @ThreeUK Probably they use their own network

Sigh. Internet connectivity with @ThreeUK has been spotty since earlier this year; "essential work for 5G" was often quoted. And now the network is completely down for the past 9 hrs with not a single announcement/update 🙄

@ernmander @ThreeUKSupport In Manchester we’ve dropped to 0G! Three has problems this morning.

@ThreeUK No service at all from last 2 hours. Using from many years but i think its time to jump any other network. Its just being useless now.

Hey @EE do you buy out contracts for a new customer @ThreeUK had let me down

@ThreeUK sort your network out otherwise I’m going

@ThreeUKSupport no service

@ThreeUKSupport “We want to help” shut up man your team are trash

I hate @ThreeUK with a passion I hope their managers are having a bad day

Really regretting moving from @ee to @ThreeUKSupport. Signal/network speed is awful

@ThreeUKSupport I live in Manchester and signal strength is poor where ever I go - clearly I’m not the only one experiencing this problem either. Oh and I’m using the IPhone XR

@ThreeUKSupport It says its 4g on the phone. But it's so slow that nothing loads. It's been like this since July.

You better fix ur internet @ThreeUK

New iPhone’s out today! (Unless you’re a @ThreeUK customer. They’ll tell you it’ll be delivered today, you wait in for the delivery, then they’ll txt 4:30pm to say it’ll be delayed 48hrs, then when you call for more info, they’ll actually say Oct 1st.) What a waste of a day 💸

@ThreeUKSupport Yea Jen I have. I kinda gave up on the speetests upload now.. and although you can't do anything regarding this issue, I have been struggling, alongside with lots more, with your 4G. Been a costumer for 4 years now with multiple contracts but I guess it's time to move on.

Wow, @ThreeUKSupport really is getting worse. Signal now non-existent, WiFi calling suddenly disrupted, customer service poor and unresponsive.

@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!

@ThreeUK .... terrible customer service , 3 online chats dropped this morning every time they promise to transfer to customer relations & more than 30 mins waiting on phone ..... have spent a full morning trying to sort issue ...awful ... no customer relations 👎🏻👎🏻👎🏻👎🏻

@ThreeUK can you advise if an issue with service in Manchester, keep getting call failed during calls, we have replaced all SIM cards in phones as previously advised yet still having issues.

@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now

@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area

Hi @ThreeUKSupport, I have been trying to get in contact for the past 3 days. Live chat is always unavailable, even though it says it’s 24/7. I have tried to call this evening and you’re closed 😖 HELP!

3 network could be the worst network in the actual whole universe I swear.. you hit a main road and boom, no signal! Anywhere with people, no signal. Disastrous 😫😫 @ThreeUK

@ThreeUKSupport #Manchester network has been awful for the two years I’ve worked here. Been told to turn off 4G, have had very spotty signal, which has been particularly the last two weeks.

@tatumsfluffer @ASA_UK @ThreeUK @Ofcom Yup - I have this thought all the time! Worst in London I have to say from the last 36 hours!

Day 4 and still no service or fix from @ThreeUK - absolutely useless!

@Three_Is_Broken @ThreeUK Too late, I’ve already left for @EE. Although they’re a little more expensive, their customer service has already impressed me beyond anything what @threeuk had ever done

@Three_Is_Broken @edginggodout @ThreeUK @POTUS I'll tell ya what.. the B525/535 is much better than the other pieces of shit like the 'AI Cube' and the '5G CPE Pro'. The main issue is the signal/data provided by @ThreeUK because they can't support 4G and 5G simultaneously across the country.. but they won't admit to that.

@Three_Is_Broken @ThreeUK @ThreeUKSupport @DCMS Without being connected to WiFi in my own house, the signal is awful - infact it’s awful in most places come to think of it ... I’ve been with them for 8 years and tbf it just seems to be getting worse. #threeuk #signalissue @ThreeUK @ThreeUKSupport

Trying to talk to @ThreeUKSupport who said they are aware of problems and then signal went! If you are listening @ThreeUKSupport @ThreeUK we are gonna have to leave. We're at the beginning of 2 contracts and middle and end of another 2. Mobile is our only source of coms n web!

@Jessicaaa__xo @ThreeUKSupport It has been bad for months. They'll ask for your postcode, tell you to try 3G, tell you it's congestion, tell you there is works in the area and it'll be done soon.....it won't. They've said this since May 2019! Check out my RTs for evidence 😔 Time to take action @DCMS

@StuartWall34 @ThreeUKSupport It has been bad for months. They'll ask for your postcode, tell you to try 3G, tell you it's congestion, tell you there is works in the area and it'll be done soon.....it won't. They've said this since May 2019! Check out my RTs for evidence 😔 Time to take action @DCMS

@AimeePettitt @ThreeUK @ThreeUKSupport It has been bad for months. They'll ask for your postcode, tell you to try 3G, tell you it's congestion, tell you there is works in the area and it'll be done soon.....it won't. They've said this since May 2019! Check out my RTs for evidence 😔 Time to take action @DCMS

@tonyhold1 @ThreeUKSupport It has been bad for months. They'll ask for your postcode, tell you to try 3G, tell you it's congestion, tell you there is works in the area and it'll be done soon.....it won't. They've said this since May 2019! Check out my RTs for evidence 😔 Time to take action @DCMS