3 (Three) outages and service status in Macclesfield, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Macclesfield, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Macclesfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Macclesfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Macclesfield, England
The most recent 3 (Three) outage reports came from the following cities: Stockport, Knutsford, and Altrincham.
| City | Problem Type | Report Time |
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Internet | 14 days ago |
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Phone | 2 months ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
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Internet | 6 months ago |
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Phone | 7 months ago |
Community Discussion
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3 (Three) Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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Khalid Anis MBE (@KhalidAnis) reported from Sale, England@ThreeUKSupport so far waiting 45 minutes on the phone to spk to your upgrade team to rectify a problem they made. Perhaps I should switch companies instead🤔
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Dr Chris O’Leary (@drchrisoleary) reported from Macclesfield, England@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three
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Poe{t}ech (@Poetech3) reported from Bollington, England@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Alison Stafford-Bentley (@AliC66) reported from Stockport, England@ThreeUKSupport how do I get to speak to someone. I’m a new customer due to move over to you tomorrow but not received a SIM card. Your contact number says unavailable. Not a great start !
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Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Buxton, England@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
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Matt Goddard (@GodHesHard2) reported from Stockport, England@ThreeUK worst customer service ever. 22 minutes to answer a simple question. Repeatedly asked the same question by their rep only for them to tell me to calm down! Unbelievable
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✈ ShayFlyingcrew🐝 (@shaykelly2000) reported from Stockport, England@ThreeUKSupport Hi mark, all sorted now, I went on live chat, the problem was a cap on 600 minutes from many years ago, it had never been removed, I have unlimited but the 600 cap came into force. Been removed and received excellent customer service. 🙌🏼🙏 stay safe 💙
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Poe{t}ech (@Poetech3) reported from Bollington, England@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!
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Jon (@jondickinson) reported from New Mills, England@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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Jon (@jondickinson) reported from New Mills, England@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.
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Khalid Anis MBE (@KhalidAnis) reported from Sale, England@ThreeUKSupport now up to 1 hour😡😡😡😡 waiting! Giving up.!! Appalling service. What is going on!
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Poe{t}ech (@Poetech3) reported from Bollington, England@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.
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Poe{t}ech (@Poetech3) reported from Bollington, England@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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christina wareham (@chrissy__w) reported from Stockport, England@ThreeUKSupport are you having issues with your network. I cannot view my security cameras and other apps that require internet are intermittent. Ashton under lyne area currently in Stockport working
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Darren Wright (@madmac2003) reported from Chapel-en-le-Frith, England@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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Chrissie (@chrissy__w) reported from Stockport, England@ThreeUKSupport receive a message advising know there’s a problem in my postcode, link for updates says no know issues.
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Poe{t}ech (@Poetech3) reported from Bollington, EnglandMis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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Dr Chris O’Leary (@drchrisoleary) reported from Macclesfield, EnglandInternet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.
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Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from New Mills, England@ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.
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Poe{t}ech (@Poetech3) reported from Bollington, England@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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- (@brrklynnnn) reported@ThreeUKSupport apart from three charging me 3 times a month accidentally 😬 i really don’t want to waste my time with smug customer service people over the phone every month :/
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Joseph Lawlor (@Jawlor_) reported@ThreeUKSupport I shall but I’ve had numerous conversations with your technical team, Laura.. I’ve not had an iota of help.
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Ricky Payne (@oscilgon) reported@ThreeUKSupport So many issues. Poor reporting. If payment takes you back to the home screen whether it works or doesn't. Even on large 2k screens, everything is either too large or too small to fit and nothing really fits together. Oddly, it works worst on Google Chrome.
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Gatecrasher63 (@gatecrasher63) reported@ThreeUKSupport My phone has dropped onto Wifi calling again. Quick test shows 20 down and 1 up data speed. Second time in a week. What gives? usually 50/20 speed. LS8 1LT
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Wellsie (@Tweeter_Of_Two) reported@virginmedia Why is my mobile constantly losing service (data and not on network) but has full bar service. Then suddenly 4g appears for a second then it's gone again. Have to restart my phone to get it working. Had better service with @ThreeUK and @iD_Mobile_UK
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Joseph Lawlor (@Jawlor_) reported@ThreeUK Self proclaimed fastest 5G network.. I can’t even get 4G in my own home. You’re ******* useless!
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Lyds (@LydiaBeth13) reported@ThreeUKSupport I got it December 2020 (so not too long ago) and it's very unresponsive slow, overcomplicated systems, and no matter how good my signal is, WiFi and mobile data barely work. I have contacted Samsung but seems to be going round in circles, I'm hoping yourselves are more helpful
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VM Load (@vmload) reported@ThreeUKSupport Are you saying that IPv6 is supposed to work already on the 3 network?
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delilah🪴 (@delilahtho) reported@ThreeUKSupport i got a contract with you yesterday and i literally can’t use the data at all and my signal stays on 1 bar at all times. why is your coverage so horrendous?????
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Ricky Payne (@oscilgon) reported@ThreeUKSupport 😑 It has been like it ever since i started as a customer 3 years ago. I am a software engineer and if you ever want to offload bugs to a third party, let me know.