3 (Three) Outage in Macclesfield, Cheshire East, England

The 4G and signal bar means literally noting anymore. Cue @ThreeUKSupport apologising & asking me where I am, but this is happening everywhere. It’s not my phone either, I recently upgraded & have the same problem. 4G Icon and 3 bars of signal & I’m getting rubbish connection.

When you been trying to upload photos/videos to Facebook for 5 hours but it’s not working as your signal from @ThreeUK is so shit in Manchester City Centre

@gixer11man @Three_Is_Broken @netflix @ThreeUK Not with @ThreeUK ! Been complaining forever. Barely have signal at my home. But I am always told the mast is heavily congested. And that's it... Nothing more to be done. Basically only help is if you buy £1000 device from them....

@ThreeUKSupport I’ve tried to get in touch again and always get told your system is down! I rang up and was told to email, I emailed and was told the address was no longer valid and to live chat, I try to live chat and get told the system is down - ITS BEYOND A JOKE NOW

@Mikeb20012 @ThreeUK I have a problem too. My mast has had a 4G fault for 7days, I'm running on snail 3G and calls and texts are affected too.

@ThreeUK hi is there a reason your 4G signal is poor in Manchester City centre. I have to know permanently use 3G to even use WhatsApp

@ThreeUKSupport live chat not working

@ThreeUKSupport I have been trying to contact you via live chat for 3 days and it’s still not working

I may as well be on a dial up connection on the @ThreeUK network #slowness #useless

@MarkLondon_ @ThreeUK I can cosign this. 3 is really really slow. moved to EE, don't regret it

@ThreeUKSupport @ThreeUK no service in Manchester. I’ve turned phone off and back on again. This is happening far to often 😔

Can you please fix your internet!! @ThreeUK

@ThreeUKSupport y’all have had allll night to fix this problem kmt

My contract with @ThreeUK is up for renewal soon but going off the recent outage I’m weighing up alternatives with other providers #Three

@leeleebobs @ThreeUK It’s all over the news. Network went down at midnight and seems to have effected them so badly they haven’t been able to release a statement yet

@ThreeUKSupport well waking up at four a.m. feeling anxious is probably nothing compared with the @ThreeUK network engineers right now.

@RichardRout @ThreeUKSupport @bbc5live @ThreeUK Probably they use their own network

Sigh. Internet connectivity with @ThreeUK has been spotty since earlier this year; "essential work for 5G" was often quoted. And now the network is completely down for the past 9 hrs with not a single announcement/update 🙄

@ernmander @ThreeUKSupport In Manchester we’ve dropped to 0G! Three has problems this morning.

@ThreeUK No service at all from last 2 hours. Using from many years but i think its time to jump any other network. Its just being useless now.

Hey @EE do you buy out contracts for a new customer @ThreeUK had let me down

@ThreeUK sort your network out otherwise I’m going

@ThreeUKSupport no service

@ThreeUKSupport “We want to help” shut up man your team are trash

I hate @ThreeUK with a passion I hope their managers are having a bad day

Really regretting moving from @ee to @ThreeUKSupport. Signal/network speed is awful

@ThreeUKSupport I live in Manchester and signal strength is poor where ever I go - clearly I’m not the only one experiencing this problem either. Oh and I’m using the IPhone XR

@ThreeUKSupport It says its 4g on the phone. But it's so slow that nothing loads. It's been like this since July.

You better fix ur internet @ThreeUK

New iPhone’s out today! (Unless you’re a @ThreeUK customer. They’ll tell you it’ll be delivered today, you wait in for the delivery, then they’ll txt 4:30pm to say it’ll be delayed 48hrs, then when you call for more info, they’ll actually say Oct 1st.) What a waste of a day 💸

@ThreeUKSupport Yea Jen I have. I kinda gave up on the speetests upload now.. and although you can't do anything regarding this issue, I have been struggling, alongside with lots more, with your 4G. Been a costumer for 4 years now with multiple contracts but I guess it's time to move on.

Wow, @ThreeUKSupport really is getting worse. Signal now non-existent, WiFi calling suddenly disrupted, customer service poor and unresponsive.

@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!

@ThreeUK .... terrible customer service , 3 online chats dropped this morning every time they promise to transfer to customer relations & more than 30 mins waiting on phone ..... have spent a full morning trying to sort issue ...awful ... no customer relations 👎🏻👎🏻👎🏻👎🏻

@ThreeUK can you advise if an issue with service in Manchester, keep getting call failed during calls, we have replaced all SIM cards in phones as previously advised yet still having issues.

@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now

@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area

Hi @ThreeUKSupport, I have been trying to get in contact for the past 3 days. Live chat is always unavailable, even though it says it’s 24/7. I have tried to call this evening and you’re closed 😖 HELP!

3 network could be the worst network in the actual whole universe I swear.. you hit a main road and boom, no signal! Anywhere with people, no signal. Disastrous 😫😫 @ThreeUK

@ThreeUKSupport #Manchester network has been awful for the two years I’ve worked here. Been told to turn off 4G, have had very spotty signal, which has been particularly the last two weeks.

@ThreeUKSupport #Manchester network has been awful for the two years I’ve worked here. Been told to turn of 4G, have had very spotty signal the last two weeks.

@ThreeUKSupport last words i heard from your network was 8hrs ago! Disgrace and shambles of a network

@ThreeUK technical support has to be the most useless have experienced in a while!

@ThreeUKSupport I was offered a deal, yes, however it was more expensive than the deal you offer to new customers. I did take it out of convenience, but it may be worth considering customer experience in future when promoting deals through a third party.

@ThreeUKSupport I want to stay with you, but I don’t know why you can’t offer me a deal that you’re promoting through USwitch 😞 You say when I call that I’m a valued existing customer, but it doesn’t make me feel like one

@SuzanneEvans1 @VodafoneUK @ThreeUK @VodafoneUK are the worst company I have ever dealt with, it will do whatever it can to make money and will likely use this as a convenient reason. I recommend you switch ASAP

@ThreeUKSupport When was the last time someone did field testing of the signal on Oxford Road in Manchester, through to Hulme. It’s horrific. Half of the commute is spent in darkness, working offline 🚌

@ThreeUKSupport Customer support is like talking to a bloody wall.

@ThreeUKSupport your customer service is shocking.

@CostaCoffee sort out your tills or teach your staff to process properly @ThreeUK Wuntu offers! Poor service and overcharge eh

@markwb_23 @VodafoneUK @ThreeUK @TheO2 @EE Been with 3 for years not had a problem with them ,

@ThreeUK Worst customer service and the unlimited plan is not!!! Unlimited!!! I’m stuck in a “unlimited” plan and.. they jacked the price up!

@ThreeUK Definition of Failed Network

@alxarchie400 @Three_Is_Broken @ThreeUKSupport Exact same issues here mate....they've problems everywhere. I'm switching as soon as I can. All I've had are excuses and false promises.

@stevegoodman @ThreeUK It's scary that we're getting these speeds OTA. 5G is live in Guildford city centre on EE and Vodafone, I've got a colleague who gets 343Mbps down on his phone... Unreal 😅

@ThreeUK what on earth is wrong with your network. Really really patchy (cutting out) and no 4g or 3g. I'm in central london.

@ThreeUKSupport That the issue has been sorted (but it hasn’t). Also have been told that you don’t offer any form of compensation despite no service for weeks and not being able to go to a store to sort it for a while.

@mrdannorman @ThreeUKSupport It has been so sudden. I’ve had really good service until now but it’s suddenly gone awful. I’m hoping they’ve just been doing work and it’ll go back to normal ASAP!

@ThreeUKSupport I got the new AI cube today from you, and the fastest speeds I can get are around 1mb/s in the city centre. Are there problems or should I return it

@ThreeUKSupport @ThreeUK I AM ABOUT TO LOSE MY SHIT! I JUST UPGRADED MY PHONE I TOLD YOUR OPERATORS MULTIPLE TIMES THAT I HAVE MOVED HOMES & FOR THEM TO SEND MY NEW PHONE INTO THE STORE FOR ME TO COLLECT IT