3 (Three) outages and service status in Macclesfield, England

Problems in the last 24 hours in Macclesfield, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Macclesfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Macclesfield, England

Latest outage, problems and issue reports in Macclesfield and nearby locations:

• 
  Jon (@jondickinson) reported 4 minutes ago from New Mills, England

  @ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.

• 
  Jon (@jondickinson) reported 5 minutes ago from New Mills, England

  @ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.

• 
  Chris Whittle (@cjwhittle) reported 9 minutes ago from Stockport, England

  Ever since the “improvement” works in the area, my signal has been terrible @ThreeUK The internet is barely functional which is very annoying as I used to rely on that daily when our Sky Broadband inevitably crashed

• 
  James 🏉🦈 (@jgsmuzzy) reported 9 minutes ago from Sale, England

  Third day running that I have had to put my phone into airplane mode because @ThreeUKSupport cannot keep a signal up. Network status has said there is a problem, been saying that three days. Looking at ways of getting out of this contract under sale of goods/services. WA14

• 
  christina wareham (@chrissy__w) reported 12 minutes ago from Stockport, England

  @ThreeUKSupport are you having issues with your network. I cannot view my security cameras and other apps that require internet are intermittent. Ashton under lyne area currently in Stockport working

• 
  Dr Chris O’Leary (@drchrisoleary) reported 13 minutes ago from Macclesfield, England

  @ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three

• 
  Liam B (@Scarlet0Pimp) reported 13 minutes ago from Stockport, England

  @ThreeUKSupport That's SK3 but also SK1 has been pretty pretty poor recently. I have a Samsung my friend an iPhone both have same speeds

• 
  Mike Marcus 🏴🇪🇺 (@mikemarcus) reported 21 minutes ago from Buxton, England

  @ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.

• 
  Woolfie (@danwoolfie) reported 23 minutes ago from Stockport, England

  New iPhone’s out today! (Unless you’re a @ThreeUK customer. They’ll tell you it’ll be delivered today, you wait in for the delivery, then they’ll txt 4:30pm to say it’ll be delayed 48hrs, then when you call for more info, they’ll actually say Oct 1st.) What a waste of a day 💸

• 
  DinAmri (@serigala) reported 27 minutes ago from Sale, England

  @SatjinderS @ThreeUK I've been on 3 for the last 10 years or so. Coverage doesn't seems to improve. Was bad, still bad.

• 
  Tim (@TimLawley82) reported 32 minutes ago from Kidsgrove, England

  @ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now

• 
  Poe{t}ech (@Poetech3) reported 33 minutes ago from Bollington, England

  @ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!

• 
  Adam Middleton (@m1665t3r) reported 37 minutes ago from Macclesfield, England

  @ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?

• 
  ✈ ShayFlyingcrew🐝 (@shaykelly2000) reported 43 minutes ago from Stockport, England

  @ThreeUKSupport Hi mark, all sorted now, I went on live chat, the problem was a cap on 600 minutes from many years ago, it had never been removed, I have unlimited but the 600 cap came into force. Been removed and received excellent customer service. 🙌🏼🙏 stay safe 💙

• 
  Poe{t}ech (@Poetech3) reported 49 minutes ago from Bollington, England

  @ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (

• 
  Alison Stafford-Bentley (@AliC66) reported 49 minutes ago from Stockport, England

  @ThreeUKSupport how do I get to speak to someone. I’m a new customer due to move over to you tomorrow but not received a SIM card. Your contact number says unavailable. Not a great start !

• 
  Khalid Anis MBE (@KhalidAnis) reported 53 minutes ago from Sale, England

  @ThreeUKSupport now up to 1 hour😡😡😡😡 waiting! Giving up.!! Appalling service. What is going on!

• 
  Khalid Anis MBE (@KhalidAnis) reported 56 minutes ago from Sale, England

  @ThreeUKSupport so far waiting 45 minutes on the phone to spk to your upgrade team to rectify a problem they made. Perhaps I should switch companies instead🤔

• 
  Dr Chris O’Leary (@drchrisoleary) reported 59 minutes ago from Macclesfield, England

  Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.

• 
  Gary Corr (@GaryCorr) reported 59 minutes ago from Cheadle Hulme, England

  I may as well be on a dial up connection on the @ThreeUK network #slowness #useless

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Young (@garyisatwit) reported 3 minutes ago

  @ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.

• 
  mark (@markLFC2010) reported 3 minutes ago

  @ThreeUKSupport just bought a 3 day data pass to unlock my allowance and it's not working I had to connect to WiFi

• 
  Milber Jinslade (@xeode) reported 6 minutes ago

  @robj3d3 @ThreeUK known people with a uk number out of the uk for years, wonder when this policy started, or they just wanted an excuse to cancel your account?

• 
  jamie woodcock (@jamiewoodcock) reported 7 minutes ago

  @ThreeUKSupport appauled at the customer service recieved! 2 business lines blocked for the last 6 days 3admitted to data leaking my information to another business no contact from 3 when promised they would update on fraud investigation all the time my business is uncontactable

• 
  Steve Burnley (@stevenfburnley) reported 8 minutes ago

  Hey @ThreeUK - what email address should I use to submit a major complaint about your fraud prevention team? They are refusing to engage with my wife in any reasonable manner and simply close the case if she's unable to instantly answer her phone - she's a nurse

• 
  naomi (@ROSS_G3LL3R) reported 15 minutes ago

  @ThreeUK is there a reason why I pay for unlimited everything and have paid for my go roam passes for you to not let me use them? Really helpful when I’m driving across Italy without anyway of mapping or googling locations. As a customer of 18 years I’m not very happy

• 
  Justin Borle 🇺🇦🇮🇱 🎗️ (@ubdai66) reported 16 minutes ago

  @ThreeUK hi. Can you tell me why mobile signal is so 💩 at the moment. CM195SA

• 
  Grant | Dev (@grantdotdev) reported 17 minutes ago

  I've been infuriated with @ThreeUK for over a month. My iPhone shows 4G or 5G and 4 bars of signal, yet I can't load webpages, check email, view social media or even load my @MCardtravel app to open my bus ticket. I thought the @VodafoneThreeUK acquisition was to improve signal?!

• 
  Ailsa (@Ailsa56202286) reported 19 minutes ago

  Has anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??

• 
  𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported 19 minutes ago

  Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.