3 (Three) outages and service status in Macclesfield, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Macclesfield, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Macclesfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Macclesfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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Gary Corr (@GaryCorr) reported from Cheadle Hulme, EnglandI may as well be on a dial up connection on the @ThreeUK network #slowness #useless
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Jon (@jondickinson) reported from New Mills, England@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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Poe{t}ech (@Poetech3) reported from Bollington, England@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.
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Poe{t}ech (@Poetech3) reported from Bollington, England@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Matt Goddard (@GodHesHard2) reported from Stockport, England@ThreeUK worst customer service ever. 22 minutes to answer a simple question. Repeatedly asked the same question by their rep only for them to tell me to calm down! Unbelievable
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Poe{t}ech (@Poetech3) reported from Bollington, EnglandMis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Buxton, England@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
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Adam Middleton (@m1665t3r) reported from Macclesfield, England@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?
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James 🏉🦈 (@jgsmuzzy) reported from Sale, EnglandThird day running that I have had to put my phone into airplane mode because @ThreeUKSupport cannot keep a signal up. Network status has said there is a problem, been saying that three days. Looking at ways of getting out of this contract under sale of goods/services. WA14
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Woolfie (@danwoolfie) reported from Stockport, EnglandNew iPhone’s out today! (Unless you’re a @ThreeUK customer. They’ll tell you it’ll be delivered today, you wait in for the delivery, then they’ll txt 4:30pm to say it’ll be delayed 48hrs, then when you call for more info, they’ll actually say Oct 1st.) What a waste of a day 💸
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Kirsty (@kwhitfield_xx) reported from Sandbach, England@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Poe{t}ech (@Poetech3) reported from Bollington, England@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Taz (@twolftaz) reported from Stockport, EnglandMy contract with @ThreeUK is up for renewal soon but going off the recent outage I’m weighing up alternatives with other providers #Three
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Khalid Anis MBE (@KhalidAnis) reported from Sale, England@ThreeUKSupport now up to 1 hour😡😡😡😡 waiting! Giving up.!! Appalling service. What is going on!
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Liam B (@Scarlet0Pimp) reported from Stockport, England@ThreeUKSupport My friend and I have noticed it for a couple of weeks I think. Maybe longer we were joking about how bad its gone then did the speed test in comparison to a friend's speed. I have no idea if it's only on 3g my phone says 4g
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christina wareham (@chrissy__w) reported from Stockport, England@ThreeUK can you advise if an issue with service in Manchester, keep getting call failed during calls, we have replaced all SIM cards in phones as previously advised yet still having issues.
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Poe{t}ech (@Poetech3) reported from Bollington, England@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!
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Powerpoof Bear 🐻 (@arsenben80) reported from Sale, England@Mr_ChRiSsI_X @Garreth88h @ThreeUK If my phone doesn't have full 4G+ *and* decent mobile signal, it just doesn't work. I can be stood outside in Central Manchester and the signal is just nonexistent 🙃
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Poe{t}ech (@Poetech3) reported from Bollington, England@ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (
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christina wareham (@chrissy__w) reported from Stockport, England@ThreeUKSupport are you having issues with your network. I cannot view my security cameras and other apps that require internet are intermittent. Ashton under lyne area currently in Stockport working
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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woodland246 (@woodland246) reported@CBTwizard @MartinSLewis @ThreeUK If it’s less than 14 days since you took out the contract, call them back and explain that the law says they must allow you to cancel. It’s not disputable, it’s your legal right. Alternatively try Citizens Advice Bureau? Wishing you good luck 🤞
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Mark and Roger (@MarkandRoger) reported@ThreeUK I have been with Three for many years but despite paying for a mobile service I can use abroad in my holiday home they have pulled this facility away with almost no notice. I understand and adhere to a fair use policy but feel I was mis-sold a product. Unfair!
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Follower (@Stephen27784350) reported@ThreeUKSupport Do you not support wifi calling outside the uk?
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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Mark Chappell (@MarkChappe93649) reported@ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom
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Ryan Bridgewater (@ryanbridgewater) reported@ThreeUKSupport Im having terible issues with call centres on my device. There seems to be a delay on the line which makes conversations very hard to have
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brendan (@kegger1664) reported@TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!
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FINGERSJOHN✌ (@jnafr) reportedWhy is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.
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GIFTSpromo (@Gpromo_UK) reported@ThreeUK "Life Needs a Big Network" You're right, when exactly are you going to actually provide it?
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Evonne O (@f1lover75) reported@ThreeUKSupport want to put in a complaint about yiu bot helping me to for the number 07397 525596 as I asked for help as a vulnerable customer. I did made the payment hor the payment scheme but the system says I didn't got it. I