3 (Three) outages and service status in Macclesfield, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Macclesfield, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Macclesfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Macclesfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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Poe{t}ech (@Poetech3) reported from Bollington, EnglandMis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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✈ ShayFlyingcrew🐝 (@shaykelly2000) reported from Stockport, England@ThreeUKSupport @ThreeUK I can’t make calls, a message says I have chosen to block calls when I’ve reached my standard monthly allowance limit. I HAVE NO CHARGES AND UNLIMITED CALLS. I need my phone to call my family. I’m stranded without my phone PLEASE HELP!!! @MENnewsdesk
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Khalid Anis MBE (@KhalidAnis) reported from Sale, England@ThreeUKSupport now up to 1 hour😡😡😡😡 waiting! Giving up.!! Appalling service. What is going on!
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Darren Wright (@madmac2003) reported from Chapel-en-le-Frith, England@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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Dr Chris O’Leary (@drchrisoleary) reported from Macclesfield, EnglandInternet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.
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Poe{t}ech (@Poetech3) reported from Bollington, England@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.
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Helen #FBPE #peoplesvote (@hellsbellsEU) reported from Stockport, England@SuzanneEvans1 @VodafoneUK @ThreeUK @VodafoneUK are the worst company I have ever dealt with, it will do whatever it can to make money and will likely use this as a convenient reason. I recommend you switch ASAP
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christina wareham (@chrissy__w) reported from Stockport, England@ThreeUK can you advise if an issue with service in Manchester, keep getting call failed during calls, we have replaced all SIM cards in phones as previously advised yet still having issues.
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andrew brannan (@cantonaisking) reported from Sale, England@ThreeUK .... terrible customer service , 3 online chats dropped this morning every time they promise to transfer to customer relations & more than 30 mins waiting on phone ..... have spent a full morning trying to sort issue ...awful ... no customer relations 👎🏻👎🏻👎🏻👎🏻
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DinAmri (@serigala) reported from Sale, England@SatjinderS @ThreeUK I've been on 3 for the last 10 years or so. Coverage doesn't seems to improve. Was bad, still bad.
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Poe{t}ech (@Poetech3) reported from Bollington, England@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!
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Jon (@jondickinson) reported from New Mills, England@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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Taz (@twolftaz) reported from Stockport, EnglandMy contract with @ThreeUK is up for renewal soon but going off the recent outage I’m weighing up alternatives with other providers #Three
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Woolfie (@danwoolfie) reported from Stockport, EnglandNew iPhone’s out today! (Unless you’re a @ThreeUK customer. They’ll tell you it’ll be delivered today, you wait in for the delivery, then they’ll txt 4:30pm to say it’ll be delayed 48hrs, then when you call for more info, they’ll actually say Oct 1st.) What a waste of a day 💸
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Adam Middleton (@m1665t3r) reported from Macclesfield, England@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?
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Poe{t}ech (@Poetech3) reported from Bollington, England@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.
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Liam B (@Scarlet0Pimp) reported from Stockport, England@ThreeUKSupport My friend and I have noticed it for a couple of weeks I think. Maybe longer we were joking about how bad its gone then did the speed test in comparison to a friend's speed. I have no idea if it's only on 3g my phone says 4g
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Powerpoof Bear 🐻 (@arsenben80) reported from Sale, England@Mr_ChRiSsI_X @Garreth88h @ThreeUK If my phone doesn't have full 4G+ *and* decent mobile signal, it just doesn't work. I can be stood outside in Central Manchester and the signal is just nonexistent 🙃
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Poe{t}ech (@Poetech3) reported from Bollington, England@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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David_taylor1978 (@Taylor1978David) reported from Cheadle Hulme, England@ThreeUK Can you please go away with your **** phone with **** os, boring rows of icons, and vile bezels, ps ppl like a charger in the box
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne (@J08NNE) reported@EmmaAndrews95 @ThreeUK @iD_Mobile_UK thanks, my issue is with the broadband since this morning. I've reported it to support and they tried to troubleshoot it, then just said similar to the attached "we are aware of a problem and working to resolve it"
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naomi (@ROSS_G3LL3R) reported@ThreeUK is there a reason why I pay for unlimited everything and have paid for my go roam passes for you to not let me use them? Really helpful when I’m driving across Italy without anyway of mapping or googling locations. As a customer of 18 years I’m not very happy
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Ailsa (@Ailsa56202286) reportedHas anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??
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DF (@DF97678) reported@ThreeUKSupport why are there never any cafe Nero codes?
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Damien Charlesworth (@Damienc1985) reported@ThreeUK So after 8 minutes of dialing over and over again, going through all the automated options, including having the line disconnected twice, I am finally through to someone. Let's see if they can resolve the issue, as there should be no bill to pay, but Three want £350!
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Ross Knight (@RossKnight97) reportedYou lot @ThreeUK are con artists. I phone up to pay a bill, only gives me option to pay airtime, no option to pay device, no human beings work for you at all, just autobots Worst service ever, worst communication ever, laziest service, honestly fold your company, load of shite
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David Clarke (@DavidCl88428325) reported@ThreeUK yet again your network went down in the bt54 area during the week, wednesday 13th may, why? At a time when i most needed a signal due to a relative in hosp, you let me down yet again! Your network, customer service and attitude are awful! When is the next outage?
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mark (@markLFC2010) reported@ThreeUKSupport just bought a 3 day data pass to unlock my allowance and it's not working I had to connect to WiFi
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elizabeth Brown (@Elizabethjagb) reported@LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.