3 (Three) Outage in Macclesfield, Cheshire East, England

Third day running that I have had to put my phone into airplane mode because @ThreeUKSupport cannot keep a signal up. Network status has said there is a problem, been saying that three days. Looking at ways of getting out of this contract under sale of goods/services. WA14

@ThreeUKSupport Just been into your shop in Manchester asking about esim for the Apple Watch - STILL no release date?! The only network not offering it! Think it’s time to move on from @ThreeUK now……

@ThreeUKSupport my voice isn't being picked up on calls. Microphone works as done WhatsApp voicenote. Mute isn't on. Any issues with masts? I can hear them!

@ThreeUK I recent moved from EE, brought my number with me. Been using it for a couple of days and now it’s reverted back to the 3 number. Can you help please

@ThreeUK I’ve been with you for nearly ten years and loved you but in the last few months your network has been terrible for mobile data. It’s so flaky now no matter where I am and it’s really disappointing. With no more go roam after my contact ends, I’m considering others

@ThreeUK I hope I can win this. I have never won anything in my life

@Apple 15.0.2 has killed 5g on my iPhone 13 pro max on @EE looking at the Internet i don't seem to be alone. Network reset won't work nor will restarts pls fix this ASAP even doesn't work on @ThreeUK sim not happy

Ever since the “improvement” works in the area, my signal has been terrible @ThreeUK The internet is barely functional which is very annoying as I used to rely on that daily when our Sky Broadband inevitably crashed

Is @ThreeUK the worst network in the UK? Answers on a postcard…

@SatjinderS @ThreeUK I've been on 3 for the last 10 years or so. Coverage doesn't seems to improve. Was bad, still bad.

@Mr_ChRiSsI_X @Garreth88h @ThreeUK If my phone doesn't have full 4G+ *and* decent mobile signal, it just doesn't work. I can be stood outside in Central Manchester and the signal is just nonexistent 🙃

Which is the worst mobile network in the UK, and why is it @ThreeUK?! I could be stood on top of a ******* mast and *still* not get any signal 😤😤😤

@ThreeUKSupport so I visited the store in Arndale MCR as I’m having issues with the network.. they are not able to assist me. I called up CC 6 times they are neither able to help me and directing me to the store. This is ridiculous service provided by staff Allister in MCR

@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?

@ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (

Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?

@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!

@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.

@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.

@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.

@ThreeUKSupport Ironically I can’t contact Three when I am without signal 🙃 When I’ve called later or gone in to stores to raise the issue, I am told I have good signal. Which is 100% not the case!

Why doesn’t @ThreeUK work in most places. Fix up

@jokeoil @ThreeUKSupport Hello, please add a photo description with a transcription of the text for me to work out what the text says and then I may be able to help in some ways. If I can’t, sending Apple support a direct message through Twitter might also be a good idea.

I endured @ThreeUK for 9 years. Their UK service was terrible but their #feelathome service kinda made up for it. Now that’s gone I’ve left with three lines to @EE , Why didn’t I do that sooner, I can now get a signal. Why would anyone put up with @ThreeUK terrible coverage.

@ThreeUK hello are you able to tell me when you will get the galaxy Flip3 back in stock in 256gb. No one seems to be able to tell me when you will get them back in stock. They have them at O2 but don't really want to switch because of stock supply issue with the phone I want

Embarrassing @ThreeUK new phone and absolutely no signal in the middle of my city. I cannot wait to leave

@ThreeUKSupport Thanks Mark NG area, I have been all over today and nothing! I’ve had enough of 3’s poor signal and where I live in NG12 5ND it is just shocking!

@ThreeUKSupport I have forgotten my password and am locked out if the online account and cannot get help over the phone either as I have forgotten the password and do not have access to the mobile phone for them to text to.

@ThreeUK totally rubbish signal in the NG area today - no 3G or 4G! I’ve been a customer for years (2 phones) but I won’t be renewing when it’s up for renewal - fed up of all my mates etc doing anything they want on O2/EE while I look on. Has been this way for a while with 3

@ThreeUK hi three. What is the process of leaving the network? I can't get signal at work or at home so I am done at this stage.