3 (Three) Outage in Knutsford, Cheshire East, England

@ThreeUKSupport Been having problems with my reception, both data and voice. 3G occasionally works but 4G is really poor. I live in Lancaster but it’s also been bad in Manchester today.

@ThreeUK But 4G in Manchester CC is honestly awful at times. Not reliable at all and seems to be getting worse.

@chrishapgooduk @ThreeUK I’m having exactly the same issue 🤯

@ThreeUKSupport your signal is terrible. I never have full bars and wished I had stayed with Vodaphone. It’s never been good since I moved over. Centra Manchester is dead, not good enough Three.

Been on a live chat @ThreeUK for over an hour now and it's literally a joke of a customer service. Livid doesn't ever cover it.

may be an airplane doesn't need to be on airplane mode as much as @ThreeUK network does. @ThreeUKSupport

@ThreeUKSupport Thanks for this would have been good to be notified if work is happening that is going to affect my service to this degree where I have extremely limited connectivity

@SimonDunmore @ThreeUK Been slow for a while, just switch airplane mode on and off if you're on your phone. Should reset the connection (although you shouldn't have to be doing this, it's not what we pay for)

@ThreeUKSupport Yes, many times! Even have booster now . It's boosting the 3G, not the 4G I want. How a billion £ company like you can't fix their network is beyond me

@ThreeUKSupport It’s shocking customer service. I’m only with you because you’re cheaper. I guess you get what you pay for Looking forward to wasting another 30 minutes for some lies 👍🏼

Think it’s time to go to @ThreeUK well over a decade with @O2 / @o2businessuk and they not really fussed about loyalty, customer service. The line used ‘it is what it is’ when I spoke to them about my contract options. 😂😂

@ThreeUKSupport And still have awful speeds. I got unlimited plan so I can use it for streaming , cause of the promises of reeeeally fast speeds. I can't stream even if my life depended on it... Stop with the lying Please! We all are tired Three telling us there is no problems.

@ThreeUKSupport My friend and I have noticed it for a couple of weeks I think. Maybe longer we were joking about how bad its gone then did the speed test in comparison to a friend's speed. I have no idea if it's only on 3g my phone says 4g

@ThreeUK your signal has got atrocious over the last couple of months round Manchester. Seems to be constantly dropping 😒

@ThreeUKSupport That's SK3 but also SK1 has been pretty pretty poor recently. I have a Samsung my friend an iPhone both have same speeds

@CraigRyan1986 @Three_Is_Broken @Apple @ThreeUK I’ve got the same issue, signal and service is atrocious

@ThreeUKSupport Laura, thanks for writing back! Contacted tech support, waiting for the 72 hours to go past, so someone to call back and explain why signal is such peace of ....!

The 4G and signal bar means literally noting anymore. Cue @ThreeUKSupport apologising & asking me where I am, but this is happening everywhere. It’s not my phone either, I recently upgraded & have the same problem. 4G Icon and 3 bars of signal & I’m getting rubbish connection.

When you been trying to upload photos/videos to Facebook for 5 hours but it’s not working as your signal from @ThreeUK is so shit in Manchester City Centre

@gixer11man @Three_Is_Broken @netflix @ThreeUK Not with @ThreeUK ! Been complaining forever. Barely have signal at my home. But I am always told the mast is heavily congested. And that's it... Nothing more to be done. Basically only help is if you buy £1000 device from them....

@ThreeUKSupport I’ve tried to get in touch again and always get told your system is down! I rang up and was told to email, I emailed and was told the address was no longer valid and to live chat, I try to live chat and get told the system is down - ITS BEYOND A JOKE NOW

@Mikeb20012 @ThreeUK I have a problem too. My mast has had a 4G fault for 7days, I'm running on snail 3G and calls and texts are affected too.

@ThreeUK hi is there a reason your 4G signal is poor in Manchester City centre. I have to know permanently use 3G to even use WhatsApp

@ThreeUKSupport live chat not working

@ThreeUKSupport I have been trying to contact you via live chat for 3 days and it’s still not working

I may as well be on a dial up connection on the @ThreeUK network #slowness #useless

@MarkLondon_ @ThreeUK I can cosign this. 3 is really really slow. moved to EE, don't regret it

@ThreeUKSupport @ThreeUK no service in Manchester. I’ve turned phone off and back on again. This is happening far to often 😔

So angry with @ThreeUK right now!! Signal/data issues at Home AND work for the last 3 weeks and still no fix in sight. You can’t even handle complaints properly either. Utterly useless! Terrible customer service!!!!!!!!

Can you please fix your internet!! @ThreeUK

@ThreeUKSupport Still intermittent here in Manchester for data - sometimes none at all, and full signal / 4G showing...

The worst @ThreeUK !👎🏻

@ThreeUKSupport yo my phone has been on no service all day, do something about it

@ThreeUKSupport y’all have had allll night to fix this problem kmt

My contract with @ThreeUK is up for renewal soon but going off the recent outage I’m weighing up alternatives with other providers #Three

@leeleebobs @ThreeUK It’s all over the news. Network went down at midnight and seems to have effected them so badly they haven’t been able to release a statement yet

Seems as though @ThreeUK and @ThreeUKSupport are staying pretty quiet about the huge outage today …

@ThreeUKSupport well waking up at four a.m. feeling anxious is probably nothing compared with the @ThreeUK network engineers right now.

@RichardRout @ThreeUKSupport @bbc5live @ThreeUK Probably they use their own network

Sigh. Internet connectivity with @ThreeUK has been spotty since earlier this year; "essential work for 5G" was often quoted. And now the network is completely down for the past 9 hrs with not a single announcement/update 🙄

@ernmander @ThreeUKSupport In Manchester we’ve dropped to 0G! Three has problems this morning.

@ThreeUK No service at all from last 2 hours. Using from many years but i think its time to jump any other network. Its just being useless now.

Hey @EE do you buy out contracts for a new customer @ThreeUK had let me down

@ThreeUK sort your network out otherwise I’m going

@ThreeUKSupport no service

@ThreeUKSupport “We want to help” shut up man your team are trash

I hate @ThreeUK with a passion I hope their managers are having a bad day

Really regretting moving from @ee to @ThreeUKSupport. Signal/network speed is awful

@ThreeUK since getting our phones on Friday they al have virtually no network service and no text services despite a full reset twice by the tech team , a visit for 3 hours to a three store and a visit to the Apple store and yet the phones still don’t have service

@ThreeUKSupport I live in Manchester and signal strength is poor where ever I go - clearly I’m not the only one experiencing this problem either. Oh and I’m using the IPhone XR

@Milliewhittamx @ThreeUKSupport Unfortunately, I haven't enable to cancel my contrast either, which is so ridiculous! @ThreeUKSupport @ThreeUK @ThreeIreland

@Milliewhittamx @ThreeUKSupport Unfortunately, I haven't unable to cancel my contrast either, which is so ridiculous! @ThreeUKSupport @ThreeUK @ThreeIreland

@Tha_Phoenix @ThreeUK 😂 maybe it’s time to switch to another provider, but as for slow internet speed, that seems to be universal ah the moment.

@Gerryboy90 @ThreeUK I've had a contract with Three for thirteen years (and unlimited data all that time). I have never had speed over 800kbps. Not once. That is despite Three's claims that they deliver between 20mbps-200mbps (the latter with their new '5G' bullshit). I've actually had it.

@Tha_Phoenix @ThreeUK The service providers are struggling. It’s the same thing here; everyone is complaining.

@ThreeUKSupport Oh HELP! I’ve had to spend so much time on hold on calls in recent days and I somehow appear to have spent £43 on calls outside my allowance. That’s nearly 3 times my monthly plan cost 😭😭

@Tonedog_ @ThreeUK Was with them for ages and the signal was shocking. When you get a good spot it’s really fast but too many spots where it’s rubbish. Moved to Vodafone and signal is much better

@Tonedog_ @ThreeUK Appalling service. Relegated to 3G as the 4G hardly works.

@ThreeUK hi, our friends are on lockdown in Italy, they are complaining of very poor service from you and being charged extortionate amounts for data, they are unable to contact their love ones, access Emails or do any banking, they are feeling desperate, please put this right.

Thanks @ThreeUK @ThreeUKSupport @Three_Is_Broken for the worst service in the UK. You will be pleased to hear I’m leaving you for @VodafoneUK