3 (Three) Outage in Knutsford, Cheshire East, England

@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three

@ThreeUK And if you live in Moston in Manchester the signal is s*** and other areas of Manchester three crap

@ThreeUKSupport Thanks Peter, this is on my broadband router, I have now Manufacture reset it 10 times this year. It’s working well today gets the same speed as my phone. But many days over a month my phone can get 80 down the router 2 down sat on the same shelf.

@OrusApolloDJ @ThreeUK @Three_Is_Broken mines spot on never had an issue in 4 years

@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.

@ThreeUK hi trying to contact you to cancel my contact but your call centres are apparently not taking any calls could you please dm me

@ThreeUKSupport Only rolling months - tried that before- took too many attempts to cancel and ended up costing for 3extra months I didn’t need

Trying to get hold of @ThreeUK Phone up - automated service told to use online chat. Open online chat and no operators..... I've been double charged for a monthly bill!!!

@ThreeUKSupport how do I get to speak to someone. I’m a new customer due to move over to you tomorrow but not received a SIM card. Your contact number says unavailable. Not a great start !

@ThreeUK Seriously unimpressed with your Customer Service Advisors, today. Three separate calls, totalling 40 minutes in queues, and each time the advisor didn’t action my request correctly, resulting in being transferred to a dead line #poorcustomerservice

PLEASE RETWEET THIS AS MUCH AS POSSIBLE. STAY AWAY FROM @ThreeUK I ordered a SIM only plan 2 weeks ago and the SIM card still hasn’t arrived. I called to cancel my second contract too but that department “cant take my call.” Disgusting customer care and service. STAY AWAY #Three

@ThreeUK fix your systems Ive wanted my pac code for 3 days

@ThreeUKSupport i have been unable to get a replacement sim, taking ages! CS seems to be out of network as “system is down” awful experience in the last 48hrs!

I’m waiting on my delivery from @ThreeUK. The guy on the phone said between 8am - 7pm. Great so waist 11 hours of my day waiting for a parcel that needs to be signed for. I didn’t get any tracking details sent and I need to go food shopping. Excellent customer care! #Three

@ThreeUKSupport @ThreeUK I have unlimited internet but it has been super slow or doesn't work at all since quarantine started (my postcode is M8 Manchester) 😫📱

@ThreeUK I have unlimited internet but it has been super slow or doesn't work at all since quarantine started 😫

@ThreeUKSupport Your service or lack thereof , even on line is appalling . Back to EE FOR ME

@ThreeUKSupport Hi, speeds are faster when on 4g, but still only around 4/5mbps. Noticed that when I can connect to nearest mast speeds improve, but often I'm connecting to a further away mast with a weaker signal.

@ThreeUKSupport are you having issues with your network. I cannot view my security cameras and other apps that require internet are intermittent. Ashton under lyne area currently in Stockport working

@ThreeUKSupport joined your 4G Home Broadband service in M407LS last week. Poor speeds wherever I place my router (less than 3mbps) despite 5 bars of signal, which is considerably less than expected.

@RobTuck @ThreeUKSupport A technical limitation of @ThreeUK's network. Still haven't rolled out e-SIM's so the new Samsung Watch 3 4G won't work on their network either... 3 years after your original tweet. 🙄

@ThreeUK @TCLMobileGlobal Any chance of just getting streaming if you're more than a mile outside a city? Third night in a row everything dies at 9pm. ****.

@ThreeUKSupport @pxlepikxchu Having the same problem. Less than 2mbps.

@ThreeUKSupport Thank you for replying, Sorry I was frustrated as my device is too slow switching between sites etc. I have now managed to sort it out on My3 eventually mainly because I'm a cretin with IT.

@ThreeUKSupport can’t be arsed now already swapped providers, couldn’t bare it no more it’s so bad. i know people take it out on you when yous are just a twitter admin but drop a message to the boys higher up & in charge because it’s genuinely shocking. Other ppl on here vouching for that too...

@ThreeUKSupport It’s not the signal I’m worried about haha. It’s the fact I’ve had a text saying there was a process paying last months bill...

@ThreeUKSupport can someone please get in touch ASAP. I need my PAC code now and have for over 48hrs. My new network provider is chasing. You guys are holding up, please don’t send me the past three days invoice as it’s been you guys causing the delay.

@ThreeUKSupport No never clicked the link. I was going to wait to phone you guys and ask about it.

@ThreeUKSupport Hi, you suddenly closed my line without notice yesterday. I had to call you to find out that you're switching to 5G and that you need to send me a new router and SIM card. I received them today and they're not working (network authentication problem). [...]

@ThreeUKSupport Clearly not or we wouldn’t be having this chat. Too busy to cancel a contract.Too busy to query a cancel request that shows on the system. Too busy to ignore my correspondence. Not too busy to pass it to debt collectors though after texting to say complaint has been resolved.