3 (Three) Outage in Knutsford, Cheshire East, England

@ThreeUK I recent moved from EE, brought my number with me. Been using it for a couple of days and now it’s reverted back to the 3 number. Can you help please

@ThreeUKSupport good morning, I called on Monday to cancel a mobile broadband router contract I had had delivered on Saturday. Was told I’d get a Jiffy bag through the post to return it but haven’t received anything yet. Just keen to get the item back within 5 days as required.

@ThreeUK I’ve been with you for nearly ten years and loved you but in the last few months your network has been terrible for mobile data. It’s so flaky now no matter where I am and it’s really disappointing. With no more go roam after my contact ends, I’m considering others

@ThreeUK I hope I can win this. I have never won anything in my life

@Apple 15.0.2 has killed 5g on my iPhone 13 pro max on @EE looking at the Internet i don't seem to be alone. Network reset won't work nor will restarts pls fix this ASAP even doesn't work on @ThreeUK sim not happy

@ThreeUK Would do if your network wasn’t so bad.

@ThreeUK @ThreeUKSupport trying to find out an early cancellation fee is impossible with you. FOUR different answers from four different operators. Counting down the days until end of October to finally bin you off. @EE here we come.

Ever since the “improvement” works in the area, my signal has been terrible @ThreeUK The internet is barely functional which is very annoying as I used to rely on that daily when our Sky Broadband inevitably crashed

Is @ThreeUK the worst network in the UK? Answers on a postcard…

@SatjinderS @ThreeUK I've been on 3 for the last 10 years or so. Coverage doesn't seems to improve. Was bad, still bad.

@Mr_ChRiSsI_X @Garreth88h @ThreeUK If my phone doesn't have full 4G+ *and* decent mobile signal, it just doesn't work. I can be stood outside in Central Manchester and the signal is just nonexistent 🙃

Which is the worst mobile network in the UK, and why is it @ThreeUK?! I could be stood on top of a ******* mast and *still* not get any signal 😤😤😤

@ThreeUKSupport so I visited the store in Arndale MCR as I’m having issues with the network.. they are not able to assist me. I called up CC 6 times they are neither able to help me and directing me to the store. This is ridiculous service provided by staff Allister in MCR

@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?

@ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (

Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?

@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!

@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.

@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.

@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.

@ThreeUK how long will it be before the issue in NE37 1su is fixed please?

@ThreeUK Snapchat, Netflix and Apple Music down since yesterday across all devices that I connect to mast and my 3 hub. All work absolutely fine on other wifi networks. You must have an issue

sick of being told to contact the other company about snapchat not working on three data. sort it out please @ThreeUKSupport @snapchatsupport

@ThreeUKSupport @samorris6182 Also having the error NW-2-5. No issues using any other network.

@ThreeUKSupport Good morning. We've had issues with our service in W2 since last night. Anything going on? Thanks.

@Quixotic__Kitty @whaleyola @ThreeUKSupport I'm on Three asweel and I have the same problem with Netflix 😡😡😡😡😡😡😡😡🤬🤬🤬🤬🤬.

164 MB/S with @ThreeUK 5G service. I'll be cancelling my @SkyUK as I'm on their ultra fast broadband and only get between 40 and 50 MB/S. With soaring energy prices and cost of living at an all time high, some providers need to wise up with their pricing and service.

@whaleyola @ThreeUKSupport @ThreeUKSupport this is your issue not netflix. It's only and issue that seems to be effecting 3 customers. Spoken several times with netflix and it appears that it is definitely your issue to fix. Best get on it be cause it's been 2 days now 😤

@2949Maddie @ThreeUK @snapchatsupport Kindly send me a direct message to help recover back your account

@ThreeUKSupport Now out of contract & still paying over £22 pm for mobile broadband, which only get signal in one room. Bought smart TV over year ago for lounge still never been able to pick up WiFi to use the features. What do you suggest & can you offer a free wifi boosters ?