3 (Three) Outage in Urmston, Trafford, England

@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three

@ThreeUK And if you live in Moston in Manchester the signal is s*** and other areas of Manchester three crap

@ThreeUKSupport Just filled that in now but keeps saying unknown errors

@ThreeUKSupport Thanks Peter, this is on my broadband router, I have now Manufacture reset it 10 times this year. It’s working well today gets the same speed as my phone. But many days over a month my phone can get 80 down the router 2 down sat on the same shelf.

@ThreeUKSupport I have sorted out the issue on the App, but I have been using the desktop site off and on for years. No change of email address and password stored on pc. Could it be that I can't use 07 etc as your system has changed it to 447 etc. But still gives me the error msg quoted.

@OrusApolloDJ @ThreeUK @Three_Is_Broken mines spot on never had an issue in 4 years

Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty

@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.

@ThreeUK hi trying to contact you to cancel my contact but your call centres are apparently not taking any calls could you please dm me

Trying to get hold of @ThreeUK Phone up - automated service told to use online chat. Open online chat and no operators..... I've been double charged for a monthly bill!!!

@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)

@ThreeUKSupport how do I get to speak to someone. I’m a new customer due to move over to you tomorrow but not received a SIM card. Your contact number says unavailable. Not a great start !

@ThreeUK Seriously unimpressed with your Customer Service Advisors, today. Three separate calls, totalling 40 minutes in queues, and each time the advisor didn’t action my request correctly, resulting in being transferred to a dead line #poorcustomerservice

PLEASE RETWEET THIS AS MUCH AS POSSIBLE. STAY AWAY FROM @ThreeUK I ordered a SIM only plan 2 weeks ago and the SIM card still hasn’t arrived. I called to cancel my second contract too but that department “cant take my call.” Disgusting customer care and service. STAY AWAY #Three

@ThreeUK fix your systems Ive wanted my pac code for 3 days

@ThreeUKSupport i have been unable to get a replacement sim, taking ages! CS seems to be out of network as “system is down” awful experience in the last 48hrs!

I’m waiting on my delivery from @ThreeUK. The guy on the phone said between 8am - 7pm. Great so waist 11 hours of my day waiting for a parcel that needs to be signed for. I didn’t get any tracking details sent and I need to go food shopping. Excellent customer care! #Three

@MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.

@LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.

@ThreeUKSupport @ThreeUK I have a mobile broadband contract and i would like to cancel ive spoken to people on the live chat and they weren't very helpful maybe you can help me.

@ThreeUKSupport In answering the questions, I selected: Pay Monthly; No, help me choose; Great performance, right price; Calls and text, photos and videos, browsing and emails, apps, streaming tv and video; Google, Oneplus, Xiaomi, Samsung; Not too large; 5mins; 4gb; and £26pm

@ThreeUKSupport She said I will get my contract through the. Said I have to pay an early upgrade fee even thou it's paid last month so how can this be that three doesn't know that looking at my account it's simple really just customer service with no excuse

@ThreeUKSupport Got brief call from someone who’s got no idea of my complaint despite telling two operators previously. Assumption must be that nothing gets logged. Original call asked for pm callback. Call was 10.59 momentarily on wall socket for charging!

@AshyPersona @ThreeUKSupport they're all flops let's start our own network

@ThreeUKSupport Hi, trying to log into my account, but it says my password is wrong (but I know it isn't!). Tried resetting the password, & after clicking through from the email & following instructions, it comes up with a "my3auth.text.generic.error" message. Is there an issue?

@ThreeUK shocking customer service. Still waiting for my 72 hour call back and some customer reps could do with a lesson in politeness

@ThreeUKSupport @MwjMark These people are saying the truth. The service room three has become an absolute joke. Unreliable. It’s been almost 9 months of problems every Teo weeks but the last months it’s on a daily basis...

@ThreeUK I’ve had one bar signal and no more than about 2MBPS download speed for the last like 2 months? Why is your signal and internet so up and down? Isn’t it plastered everywhere aboit ‘best 4G network’ in the UK. It’s awful

@ThreeUKSupport my 5g router would not activate and your customer support cannot find my details. No 3 shops around me is open. Need urgent help!

@ThreeUK @three_broadband a new 5g router arrived with a SIM card but wouldn’t connect online. Tech support can’t find details of my account and told me to get to a 3 shop to sort it out. But your 3 shops closed before stipulated closing time and all 3 shops nearby won’t pick up!