3 (Three) Outage in Urmston, Trafford, England

@ThreeUKSupport i have been unable to get a replacement sim, taking ages! CS seems to be out of network as “system is down” awful experience in the last 48hrs!

I’m waiting on my delivery from @ThreeUK. The guy on the phone said between 8am - 7pm. Great so waist 11 hours of my day waiting for a parcel that needs to be signed for. I didn’t get any tracking details sent and I need to go food shopping. Excellent customer care! #Three

@MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.

@LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.

@ThreeUKSupport @ThreeUK I have a mobile broadband contract and i would like to cancel ive spoken to people on the live chat and they weren't very helpful maybe you can help me.

@ThreeUKSupport @ThreeUK I have unlimited internet but it has been super slow or doesn't work at all since quarantine started (my postcode is M8 Manchester) 😫📱

@ThreeUK I have unlimited internet but it has been super slow or doesn't work at all since quarantine started 😫

@ThreeUK absolutely shocking your internet at minute. I understand people are working from home etc but I pay a lot of money for a service I’m currently not getting. Constantly have to turn my phone off and on to try to access internet

@SMARTYMobileUK Or get the @ThreeUK network all you can eat, unlimited everything for about £20 😊

@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!

@ThreeUKSupport Your service or lack thereof , even on line is appalling . Back to EE FOR ME

@ThreeUKSupport Hi, speeds are faster when on 4g, but still only around 4/5mbps. Noticed that when I can connect to nearest mast speeds improve, but often I'm connecting to a further away mast with a weaker signal.

@ThreeUKSupport are you having issues with your network. I cannot view my security cameras and other apps that require internet are intermittent. Ashton under lyne area currently in Stockport working

@ThreeUKSupport joined your 4G Home Broadband service in M407LS last week. Poor speeds wherever I place my router (less than 3mbps) despite 5 bars of signal, which is considerably less than expected.

@Andyscott01 @JonJlydiatt @ThreeUK @O2 @EE @VodafoneUK Couldn’t care less if it happens with every network. With what’s going on it shouldn’t happen

@ThreeUKSupport Hi mark, all sorted now, I went on live chat, the problem was a cap on 600 minutes from many years ago, it had never been removed, I have unlimited but the 600 cap came into force. Been removed and received excellent customer service. 🙌🏼🙏 stay safe 💙

@ThreeUKSupport No I’m with @virginmedia but they can’t help. And pay as you go isn’t going to work I’m afraid, we want a monthly payment.

@ThreeUKSupport @ThreeUK I can’t make calls, a message says I have chosen to block calls when I’ve reached my standard monthly allowance limit. I HAVE NO CHARGES AND UNLIMITED CALLS. I need my phone to call my family. I’m stranded without my phone PLEASE HELP!!! @MENnewsdesk

@ThreeUK I've recieved my EOC letter and want to swap to PAYG but your website live chat advises to ring Glasgow, which according to the voice message is closed, please help!!

Nope, for some reason, @ThreeUK briefly lost signal. Restarted my phone and all fine now.

I returned to Twitter after several years away just to let @threeUK know that their customer service and technical support is horrendous.

@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS

@ThreeUKSupport Got new SIM - eventually. Dongle still not working unable to get through on phone or chat. Heading for 3 months without Dongle working. Please send a new one as promised. Mohd - We will check after this and if you still face the issues then we will replace the dongle as well.

@ThreeUKSupport Yes looks like your ‘geeks at work’ is also working from home or rather not at all. After 10yrs this is the reward to be a customer

@ThreeUKSupport I have no other option, you really need new systems as they have been down since Wednesday. Its really not acceptable.

@ThreeUKSupport I already did that to an online agent and the coverage checker, it said no issues. My signal has been brilliant, until 2 weeks ago when work was carried out nearby since then its been awful.

@ThreeUKSupport 333 advising to use app, app down, 444 won't allow me option 1 to top up. This after 3 months unlimited credit, now expired, in apology for not providing the service I joined for (5g, Cardiff). Result: I can't use my phone. Need to make urgent call. Please advise

@ThreeUKSupport I can't do anything with my phone.. I've paid my bill and Alan in China said it's up to 48 hours til back on due to technical issues.. am I getting money back cos I'm paying for a box with wires in at the moment.. 🤷🤷🤷👎👎👎

@ThreeUK how on earth am I meant to get technical support when phones are closed,app and web pages are all down ! Emergency 🚨

@ThreeUKSupport..... Website down yet again!! It's been 3 days now.