3 (Three) Outage in Salford, England

@ThreeUKSupport Charles and Safiya at 3 shop in Manchester Fort have helped in several ways but this issue remains unresolved.

@ThreeUK over 10days Three Network yet to resolve my mobile no swap.

@ThreeUK I am sad to inform you that your company has let me down. To swap mobile no is taking over 10days without any solution. Your company put me through unwarranted hardship as colleagues and clients couldn't contact me. All i want to know now is how long this will last?

@ThreeUK your customer service lines by phone, are inadequately trained. Spoken to about 4 advisors today and they are robotic in response. In store it’s more personal and they actually solve problems not just robotic answers. Something needs to change with your phone advisors!

@ThreeUKSupport hi I'm trying to upgrade online but I'm hitting a roadblock. Can i have some help please?

Another day with absolutely ZERO signal @ThreeUK it’s getting silly now

@ThreeUKSupport I’ve cancelled a data add on, have the text to confirm it’s cancellation, it’s still showing on my account, can you confirm that this is actually cancelled & I’m not going to get charged for it again for the next month? Because I’ve had this issue before😤

Hey @ThreeUK - I need some minutes asap but your App is down. The note on the App says it’s down on 24 & 25 April. That can’t be right? Any advice on how to buy stuff from you?

Third day running that I have had to put my phone into airplane mode because @ThreeUKSupport cannot keep a signal up. Network status has said there is a problem, been saying that three days. Looking at ways of getting out of this contract under sale of goods/services. WA14

@ThreeUKSupport is there an issue? Can't go online unless on wifi for some reason

@ThreeUKSupport Just been into your shop in Manchester asking about esim for the Apple Watch - STILL no release date?! The only network not offering it! Think it’s time to move on from @ThreeUK now……

@ThreeUKSupport I’m planning on moving networks when my contract is up. At my upgrade date, is this when I cancel with you or do I have to wait another month?

@ThreeUKSupport Any issues in the Oldham area? I don't appear to have mobile Internet today.

@ThreeUKSupport my voice isn't being picked up on calls. Microphone works as done WhatsApp voicenote. Mute isn't on. Any issues with masts? I can hear them!

Been on @ThreeUK for few months now and yes at first I had a few problems but now can't complain at all. Everything is great. Whenever I have needed customer service they have always help out and always made sure issue is resolved. Will be sticking with you!

@ThreeUK no service for calls or internet in BL8 or BL9 post codes, cannot make or receive calls, send texts or use internet although I have received a couple of texts from non iPhone friends those with iPhones are unable to text me!

@ThreeUK we are having issues with mobile Internet connection in OL26 area Royton Not sure how else to report this

@ThreeUK I recent moved from EE, brought my number with me. Been using it for a couple of days and now it’s reverted back to the 3 number. Can you help please

@ThreeUKSupport good morning, I called on Monday to cancel a mobile broadband router contract I had had delivered on Saturday. Was told I’d get a Jiffy bag through the post to return it but haven’t received anything yet. Just keen to get the item back within 5 days as required.

@ThreeUK I’ve been with you for nearly ten years and loved you but in the last few months your network has been terrible for mobile data. It’s so flaky now no matter where I am and it’s really disappointing. With no more go roam after my contact ends, I’m considering others

@AppleTLDR @ThreeUK No probs, I got the watch on a contract with EE but it has a different number to the phone, anyway I never used it on EE just waited for @ThreeUK to get esim up and going to use it on their network, same number as phone and just works so worth the wait

@SkyHelpTeam what vpn is supported for downloading Sky programmes to a Sky Q box over 4g provided by @ThreeUK? No issues with any non Sky library downloads, Netflix, BBC, All 4, Disney+. Literally Sky channel programmes state 'Failed, remote connection error'

@ThreeUKSupport I need urgent help. I keep being told my sim will be activated shortly but it never gets activated I am without a phone. This is ridiculous.

@ThreeUK @ThreeUKSupport I’m on 3G for the past 2 years (as you suggested me) I have changed my SIM (as you recommended) and the “service” is getting worst everyday. The only things your done is giving me apology, just apologies #ThreeUKisthescammingnumber #dosomething

@ThreeUK @ThreeUKSupport as usual I am with a very, very slow internet connection,enough is enough!!!! Improve your service, you are stealing my money! Your new Ad should be #Threeisthescammingnumber

@TRNSMTfest @ThreeUK Be great if you could get a signal as a Three customer at Trnsmt this year

@ThreeUKSupport Excuse me? Can I please get a satisfactory response please? As to why I should be out of pocket or not able to call my parents due to three’s errors

@ThreeUKSupport My issue is that the add on will not be effective till end July and I need to speak to my parents between now to then, & not pay international call costs which I wouldnt have to pay for if three didnt cancel the add on and not make it effective immediately on the new plan.

@ThreeUK Why am I still being charged for a service I should actually get a refund for? Why has my contract not been cancelled as agreed?

@ThreeUK Your service is terrible - your staff are all in India and are under so much pressure to sell services they are terrified to actually cancel a contract