Is 3 (Three) having an outage in Bolton, England?

@ThreeUKSupport I’m not sure to be honest. It’s not like it’s the worst thing, butnit is an inconvenience, and it’s annoying that I don’t know why 😂 the mystery haunts me!

@JamesFrith re @ThreeUK ad using Henry VIII ASA advised me that due to ad and nature of complaint they contacted @ThreeUK immediately who took the ad down.

@ThreeUKSupport The outcome of the chat was that he sent me a link to redownload. I ended the chat and uninstalled/reinstalled and still same issue. Software is allnup to date. I didn’t notice it was asking for a “dongle” number on my browser.

@JamesFrith @ThreeUK But James, it’s not random women. It’s Henry the 8th’s wives. What happened to them is horrible, no denying that, but people need to lighten up, including you! #threeadvert

@SuzanneEvans1 @VodafoneUK @ThreeUK @VodafoneUK are the worst company I have ever dealt with, it will do whatever it can to make money and will likely use this as a convenient reason. I recommend you switch ASAP

Updated my pay monthly sim plan today with @ThreeUK. Was on Unlimited data and texts + 200 mins for £18 a month. Had been on it since 2015. Then hang on 🤨 Today I saw they were offering Unlimited data, texts and calls for £20 a month! No brainier.

@ThreeUKSupport When was the last time someone did field testing of the signal on Oxford Road in Manchester, through to Hulme. It’s horrific. Half of the commute is spent in darkness, working offline 🚌

@ThreeUKSupport Customer support is like talking to a bloody wall.

@CostaCoffee sort out your tills or teach your staff to process properly @ThreeUK Wuntu offers! Poor service and overcharge eh

@VodafoneUK you think it’s ok to ring me to try and steal my from @ThreeUK this will never happen kindly remove me from you spamming process thank you 😜

@ThreeUK absolutely no help whatsoever from your live chat team just now. Not been able to use any data for 2 days. Was basically called a liar. Nice customer service there.

@ThreeUKSupport @ThreeUK has the worst customer service. I have been waiting over an hour to speak to them. Also I was told I will get a back call from the Maneger on Monday but they did not call. #fixup

@ThreeUK I need help from #CustomerService from last 2h #ThreeUk server not working #help

@ThreeUK customer service is poor, can’t understand a word and not resolved my problem after three days.. not good

@BBCWatchdog Please help me with @ThreeUKSupport and @ThreeUK Customer Care is terrible. Insurance claims are shambolic.

@ThreeUK @ThreeUKSupport Shambolic service when trying to claim. Waste of money. TERRIBLE SERVICE!!!!!!!

@ThreeUKSupport Please help. Trying to complete a claim. Totally useless Customer Care. Disconnected 4 times. Losing the will to live.

@ThreeUK Trying to put a claim in for damaged handset. Customer Care atrocious, been disconnected 4 times, please help!!!!!!

@threeuksupport network is painfully slow today. Manchester M2

@ThreeUKSupport We are 3 guys working delivery driver at #KFC and all of us on Three network having same issue. Its Outdoor

Ordered an additional plan from @ThreeUK, late last night. Got home today & the SIM card had arrived 👌🏼 Nothing to pay up front, website was quick & easy plus a £2 a month discount for already being a customer. Great service 👍🏼

@ThreeUKSupport IPhone xs max 256gb . Well the roaming and the wuntu was keeping me a loyal customer for the past few years so I’d find a deal which would suit me as I didn’t like a change but guess this time its gonna have to be

Is anyone having any issues with their #iPhone’s as my 8 Plus keeps rebooting itself as well as crashing & it’s been doing this for a while @AppleSupport @ThreeUK @ThreeUKSupport @apple

@ThreeUK just to add my support to those calling for a return of the @CostaCoffee offer, it was the best thing about #Wuntu by a long way!

@ThreeUK here we go again!!!! what a tin pot outfit. Can’t get signal anywhere, can’t accept calls, go in shop and told “it’s rubbish isn’t it” and “come off your 4g” the 4g I’m ******* paying for. Diabolical setup! Never again with these absolute charlatans.

@ThreeUK ok so having exhausted myself complaining about piss poor signal for internet usage, it turns out I cannot even accept a ******* call now. The sooner my contract is done with this tin pot outfit the better. ******* atrocious.

@ThreeUKSupport M3 1he and anywhere around the M41, 1az area is really bad sometimes can’t even load google

Hi @ThreeUK @ThreeUKSupport just a query regarding speed and network. Recently I am not getting High speed on 4g anymore when near Manchester City centre, as soon as I go into the city itself it Jams up and lucky to load anything. This never used to happen but for past 12 months

@ThreeUKSupport I am having network issues... Need some support please... Don't have any problems at home, just this area which is my work location.

@ThreeUKSupport your customer service is disgraceful!! For one they cant even understand what im saying why cant you guys ring me i am not ringing you anymore shove your sim card where the sun dont shine absolutely useless and awfuk company

@ThreeUK how do I cancel my ending contract please?

@ThreeUKSupport As does your customer service

Utter waste of time pre ordering my phone with @ThreeUKSupport @ThreeUK when you go into store, be shown your new phone (with your name stuck on it) but be told you cannot take it away!! Useless staff and rubbish service plus a 20mins waste of my time!

@ThreeUKSupport WOW you really have no shame when it comes to customer service do you. I’ve called 333 and I’m being spoken to like I’m an inconvenience. I have no trust in you. Can you please resolve this before I have to escalate it to the ombudsman?

@ThreeUKSupport It would be great if you could attempt to resolve this sooner, maybe organise putting a handset aside in a store close to my location for me to collect, expedite my delivery, some form of action to show you’re genuinely sorry for your shocking customer service

@ThreeUKSupport Not a great experience is putting it mildly. I’ve not been treated so appallingly in a customer care situation. I was told I was at fault for not calling up after I’d upgraded online when I’d had no indication something had gone wrong (which it hadn’t).

@ThreeUKSupport The upgrade already existed. It always did.L. So the first phone call I had absolutely was a farce. I was told I had to upgrade again to give the appearance either I had done something wrong or a technical issue was at fault when it was your lack of honesty & communication

@ThreeUKSupport After speaking again with your customer service I realise I was lied to yesterday. The upgrade never failed and I had a sham of upgrading again. Why couldn’t you but upfront and honest about supply constraints? Why is this acceptable behaviour?

@ThreeUKSupport @AppleSupport after visiting the store and speaking to another customer service agent I was told I was given “wrong information” on my call yday. Wrong information? I was lied to, told my upgrade didn’t exist and my time was wasted doing a fictitious upgrade. You could have been upfront

@chiefmackers @danlawson @ThreeUKSupport I wouldn’t take that as an answer so insisted they upgrade me again for a guaranteed delivery, it’s now Oct 5th, I’m not sure what’s going on as this is soo widespread an issue they must know and haven’t reached out

@ThreeUK won’t be renewing my contract with you because you have treated me really bad saying that I haven’t cancelled my contract yet I did and still charge me £600 and only offering £50

@ThreeUK Well am leaving three for many reasons 1. My bill every month Is different every month 2. They said my old contract was cancelled, turns out they didn’t cancel it and kept it running and I was charged £600 for the contract and they could only offer £50 back Leave ASAP

@jaxralph1992 @kemperman @ThreeUK @ThreeUKSupport @chloehalladey @EE Indian call centre only problem with Three! They are rude, arrogant, obnoxious and lie persistently even when you record their conversation, if it’s not in a ‘script’ they abruptly hang up! And I’ve been with them since they started! But not sure I will stay at end of contract!

@AppleSupport i’m going to buy an Apple Watch & would like to buy the cellular option but my mobile carrier doesn’t support Apple Watch cellular. Can I by a cellular plan for Apple Watch from a different carrier? E.g @ThreeUK as my mobile carrier but use @EE as the Watch carrier?

Hi @ThreeUKSupport my ipad contract ends next month. How can I cancel it after contract end?

One of the reasons I was with @ThreeUK for years and will go back in heartbeat if they are the only carrier to offer this. Only reason I left was poor reception in my local area.

@ThreeUK still wondering why your charging me an extra £1.56 a month? Got told I’d receive a letter on why, but... never received one.

Frustrating times with @ThreeUK as they won’t let me log into account so I can cancel. I am a couple of years out of contract too. What can I do????

@ThreeUK help! Can’t log into my account as user error everytime. Trying to cancel mifi. What do I have to do?????????

@ThreeUKSupport hi, I’m trying to upgrade my contract via online when I log in it says to validate my email, when I click on the validate my email link it just sends me to the home page and still asks me to validate my email when I login an help pls?

@ThreeUK will the £20 unlimited deal still be around at thw end of april. Currently in NZ. Been a loyal customer for 3 + years. Been here since sept so got nz contract. When i am back i want to get contract again and unlimited data is normally unaffordable for me.

@ThreeUK Three, I have messaged several times for new updates on my phone service and the signal around my area. I would like to know when it will be up and running again. Thank You

@notameadow @ThreeUK All the big vendors - Ericsson, Nokia and Huawei - even Cisco and Dell - are talking about intelligent core networks and moving the processing power around... Out of the data centre and closer to radio network. But they've been saying that since the 3g era and it hasn't caught on

@ThreeUKSupport Phone and I was advised that there is no fix date or upcoming work for the problem and I just have to wait. & I asked if my account could be credited while I’m waiting as I’m paying for a service I’m not getting and he said yes £5 credit REALLY 😂

@ThreeUK Same they are on the wrong network

@ThreeUK have got to be the worst network going man

@ThreeUKSupport Customer service told me yesterday that delivery wouldn’t be before 22nd March so I cancelled order, this morning text said delivery today, assume they cancelled order returned to three, you are useless !!!, now I’ve got to go through this all again absolutely useless

Hey @ThreeUKSupport I’m Tryna buy an add-on using the app and it’s not working :(

@ThreeUKSupport Yes, tried that too and still have the same problem

@ThreeUKSupport That failed. Totally. Completely. It insists on me entering the phone number for my list dongle, which I do not know. This service fails to provide an option for me to continue. Please provide me with an 0800... number to a REAL HUMAN. Please, please, please. Thanks.