3 (Three) Outage in Newton-le-Willows, St. Helens, England

@SimonDunmore @ThreeUK Been slow for a while, just switch airplane mode on and off if you're on your phone. Should reset the connection (although you shouldn't have to be doing this, it's not what we pay for)

@sydkerrigan2018 @Three_Is_Broken @ThreeUK Very! I ha e jest been released from a 24 month contract only 3 months in at zero charge and they were only too keen to prevent me going to the ombudsman service! £1374 cancelled and £100 compensation

@crybabyrainface @ThreeUKSupport Big mistake switching Three have the worst network in the U.K. ! Their own staff now admit it! All they want is to concentrate on 5G at the expense of the current network

@ThreeUK @ThreeUKSupport even after your advisor assured me my address had been removed from one of your customer’s accounts im STILL receiving BILLS 🤬

@ThreeUK 5G isn’t consumer ready yet. It’s a ploy to get people on board. I’m sure all of your customers will enjoy their gigabit download speeds by a pole on the street until a gust of wind blows an empty packet of Quavers in front of the signal. 🍃

@ThreeUKSupport Yes, many times! Even have booster now . It's boosting the 3G, not the 4G I want. How a billion £ company like you can't fix their network is beyond me

Think it’s time to go to @ThreeUK well over a decade with @O2 / @o2businessuk and they not really fussed about loyalty, customer service. The line used ‘it is what it is’ when I spoke to them about my contract options. 😂😂

@ThreeUKSupport Me either, considering 3 is major phone company yet can't put me through to the correct department or answer a phone successfully...I don't want to explain this long winded issue over chat...I want a phonecall to speak to someone who can sort this out.

@ThreeUKSupport your customer care is appaling!!!

@CraigRyan1986 @Three_Is_Broken @Apple @ThreeUK I’ve got the same issue, signal and service is atrocious

@ThreeUKSupport can someone get back to me regards to complaint 28178216

Never know an online customer service more idiotic than @ThreeUK

@ThreeUK why is the signal so piss poor

@ThreeUK i keep getting someone else’s bill delivered to my address I’m not your customer and I’m certainly not Mr C Holt!! 🤬😡 #GDPR

On hold to @ThreeUK for 36 minutes for them to hang up on me 🤨 boss way to get me to upgrade!

So angry with @ThreeUK right now!! Signal/data issues at Home AND work for the last 3 weeks and still no fix in sight. You can’t even handle complaints properly either. Utterly useless! Terrible customer service!!!!!!!!

@ThreeUK Your live chat via the app is worse than useless. Fill out the initial screen and then just says nobody available for live chat. After service issues on Thursday, phone lines are massively busy too. Not the service I expect.

@ThreeUK seems to be back down again this morning......no data yesterday morning for 3-4hrs and now the same again this morning!!! Grrrrr, come on sort this out! 1st world problems, but the 1st world functions on data and mobile internet!!!

@ThreeUKSupport Still intermittent here in Manchester for data - sometimes none at all, and full signal / 4G showing...

The worst @ThreeUK !👎🏻

@ThreeUKSupport yo my phone has been on no service all day, do something about it

Seems as though @ThreeUK and @ThreeUKSupport are staying pretty quiet about the huge outage today …

@BBCBenThompson @ThreeUK @BBCBreakfast Yup been down since last night, I need my mobile network as its critical for work , no updates at all from three themselves it's beyond a joke now

Imagine @threeuk network cuts off mid argument , now I’m raging 😜

@KuboBgcfan @ThreeUK Same, I’ve had signal problems the last month so thought it was just another problem for me!

@threeuk @ThreeUKSupport is a bag of shit, I’m actually sick of failed calls and having 0 bars . Don’t ever consider joining them absolute waste of money

@ThreeUK since getting our phones on Friday they al have virtually no network service and no text services despite a full reset twice by the tech team , a visit for 3 hours to a three store and a visit to the Apple store and yet the phones still don’t have service

@ThreeUK @ThreeUKSupport have been to the Crewe store today and found the store manager a total waste of time disinterested in what I was asking and wouldn’t attempt to help. So I drove to Warrington store and they were most helpful. Rachel at Warrington was great.

Nobody told me that being with @ThreeUK would mean sacrificing the possibility of having signal. Ever. Anywhere

@CPWTweets @ThreeUK I never suggested otherwise but I’d be checking why Three are telling all your customers that you are ripping people off and not to get a contract through yourselves.

@ThreeUKSupport No she didn’t sacked it after 35 mins. Long story short her ex boyfriend has got the phone and changed password so she can’t cancel. She’s been paying for it so she wants to stop

@ThreeUK you guys need to sort out your customer care. Shocking my daughter has been hanging on for half and hour and still no response #poor

@ThreeUK .... terrible customer service , 3 online chats dropped this morning every time they promise to transfer to customer relations & more than 30 mins waiting on phone ..... have spent a full morning trying to sort issue ...awful ... no customer relations 👎🏻👎🏻👎🏻👎🏻

@mossychop @ThreeUKSupport I have just left them and moved to @VodafoneUK 3 are the worst network in the uk.

@ThreeUKSupport You need to own this and be truthful with your customers. I’m paying for a service I’m not receiving and im well within my rights to cancel. But I’m giving you the benefit of the doubt to try and explain please.

@ThreeUK @SamsungUK @SuperSaf @GadgetsBoy Yep and here it is. I’m sick of crap service from Three UK so I’ve left.

@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.

@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.

@ThreeUKSupport whenever somebody tries calling me it says that I am “on another line” when I am not , pls help me resolve this

@ThreeUK I have two long term contracts. Tried three times to open a third one, different staff, different questions still no third contract. So poor

@DjStylusUk @ThreeUK Them voda a EE shit 😂

Thanks for the crap internet @threeuk

@nunosilvaramos @MishaalRahman @VodafoneUK It's clearly all a marketing thing, their cheapest 5G included unlimited data SIM only deal is £23/mo (not a bad price actually, as I pay £20/mo with @ThreeUK for 4G), but that's capped at 2Mbps. But then they can claim they have the cheapest unlimited 5G plan at £23 of course!

@ThreeUKSupport Yes but the calls are Failing constantly due to Poor Signal

@ThreeUKSupport No I’m currently on 2G But often drops down to 1G

@ThreeUK My Phone is supposed to have 4G but for the past 6 weeks or more it has only had 2G I have checked the coverage checker an it says that work is being done in my local area to fix and that it should be fixed By today’s date 29/06/19 which it isn’t any chance you can help

You ***** let me down yesterday @ThreeUK. Trying to bell people and I had no signal. Can't wait for me contract to run out

@ThreeUKSupport No it doesnt! ANY use of @Huawei means that I would not be able trust the network! The simple fact is under Chinese law the company must provide information to the Chinese security services no matter what assurances they make to other governments or companies! That’s unacceptable

@ThreeUKSupport thanks for the heads up - I tried to google 'how to top up three by phone' but again no data to succeed. Better to have this edge case in the radar so the app can give support to us all, just a thought.

@ThreeUKSupport I need a little help with my bill. Iv recently paid my direct debit which was taken on the wrong date (I changed it a month ago) I now have a bill for the correct date which seems to have a full months charges on again so I’ll have paid 2 months in space of 5 days

@ThreeUKSupport I did do that & they said they'd have someone call me back but they never did.

@ChelseaFC @ThreeUK You have had months to scout and so far we have signed **** all. Not funny 🤬🤬🤬

@ThreeUK @englionesses @ChelseaFC @ChelseaFCW Time to change my network supplier

@ThreeUK If your bag of shite network is going to sponsor @ChelseaFC , change your bubblefuck logo. It’s nearly as hideous as your coverage.

@IsItBroke @ThreeUKSupport I’m getting 30Mbps down and 15Mbps up at the moment but it is very hit and miss and this level of connectivity is definitely not the norm.

@ChelseaFC @ThreeUK This is a slap in the face of Chelsea fans. This network is beyond abysmal in terms of network and customers service. 3 is just using @ChelseaFC as a prop up.

@ChelseaFC @ThreeUK Looks like I’m changing network providers then

@ChelseaFC @ThreeUK I'm an inveterate snob regarding anything Chelsea FC related. In that context I don't care much for '3'. Slightly cheapo image to the general public . The cost cutting mobile service. Only just about one tiny level above Tesco Mobile.

@ChelseaFC @ThreeUK How is this the worst news that i have heard from chelsea this month

Can’t wait to pay this £460 to @ThreeUK and get out my contract & join @EE for much better service and network🥳