3 (Three) Outage Report in Altrincham, Trafford, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Altrincham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at 3 (Three)
3 (Three) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Altrincham, Trafford, England
The most recent 3 (Three) outage reports came from the following cities: Manchester, Leigh, Wigan, Stockport, Salford, Newton-le-Willows, Oldham, Bury, Warrington, Ashton-under-Lyne, Sale, Poynton and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Leigh |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Altrincham, England
Latest outage, problems and issue reports in Altrincham and nearby locations:
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𝐩𝐚𝐭𝐬𝐲 𝐣𝐞𝐧𝐤𝐢𝐧𝐬𝐨𝐧 🦋
(@patsyjenkinson) reported
from
Oldham, England
@ThreeUKSupport I’ve had no signal for an hour?? Checked my postcode on your website and no issues. What’s going on pls
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Michelle
(@JurgensTeeth) reported
from
Walkden, England
@ThreeUK hi, is there a delay with sending out SIM cards? I got a confirmation email from you last week to say my SIM would be estimated delivery of 03/10/20. I requested my number be changed over tomorrow but it can't as I'm not in possession of the SIM. Can you help, please?
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Khalid Anis MBE
(@KhalidAnis) reported
from
Sale, England
@ThreeUKSupport now up to 1 hour😡😡😡😡 waiting! Giving up.!! Appalling service. What is going on!
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Chrissie
(@chrissy__w) reported
from
Stockport, England
@ThreeUKSupport receive a message advising know there’s a problem in my postcode, link for updates says no know issues.
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Diane Nivern Clinic
(@DianeNivern) reported
from
Manchester, England
No phone service for past 3days since switching to @ThreeUK Now they say it’s going to be another 2 days before they can activate my SIM! Customer services make promises that it’ll be fixed in 2 hours! Not happy 😡
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Suad Alghamdi
(@saag1234) reported
from
Manchester, England
@ThreeUK hi, I have issue with my bills, can I get some help here since there is no customer service number in your website
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Positively False 🖕🤬🚀
(@ttooffairy) reported
from
Salford, England
@ThreeUK How is it I can get a Galaxy S20+ 5G, direct from Samsung £90 upfront, with 2 years on Three at £45/month, but as a loyal customer of 17 years, you'll charge me £1365 over 2 years, both for 30gb/month?
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[BT]Blueshift
(@BTBlueshift) reported
from
Ashton-under-Lyne, England
@ThreeUKSupport Ah, alright. I've had it just over two years and it was accident damage. I think I'm due an upgrade, is that possible to do via post?
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Morris
(@Mozza0705) reported
from
Oldham, England
@ThreeUKSupport No nothing sorted. Let’s just say I’d tell everyone to avoid your company. Happy to take money but not happy to answer a phone when there’s a problem.
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Simon Webbon
(@abstractgroove) reported
from
Manchester, England
@ThreeUKSupport As I’ve already told you, I’ve done that and it doesn’t work. I am not using for the first time. I’ve been randomly locked out, unable to change password and unable to re register. Loads of customers having the same problem.
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Judith Mackie
(@weejoodles) reported
from
Salford, England
@ThreeUKSupport Yes been on WiFi to change it, tried again now as I’m somewhere else but it’s still not working.
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theflexivegan
(@theflexivegan) reported
from
Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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Khalid Anis MBE
(@KhalidAnis) reported
from
Sale, England
@ThreeUKSupport so far waiting 45 minutes on the phone to spk to your upgrade team to rectify a problem they made. Perhaps I should switch companies instead🤔
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EarlyRetirementRocks
(@ellieblue1223) reported
from
Middleton, England
@ThreeUK I had a DM from you yesterday about a prize. I have replied to that and to @ThreeUKSupport regarding problems claiming. No response yet from either message
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Maud'Dib
(@Maud_Dib_UK) reported
from
Warrington, England
@ThreeUK Three having a go at Instagram when their own service is a shambles.
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Michelle
(@JurgensTeeth) reported
from
Walkden, England
@ThreeUKSupport hi, is there a delay with sending out SIM cards? I got a confirmation email from you last week to say my SIM would be estimated delivery of 03/10/20. I requested my number be changed over tomorrow but it can't as I'm not in possession of the SIM. Can you help,pls?
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Kevin Perry
(@SalfordRedKev) reported
from
Salford, England
@ThreeUK moved to 3 last month, wow what a shocking service, keep getting get disconnect when I'm on the phone to anyone ..
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Diane Nivern Clinic
(@DianeNivern) reported
from
Manchester, England
@ThreeUKSupport Day four and still no phone service! Agents say I will be connected in two hours time EVERY TIME I message them! I need my phone for my business this just isn’t good enough! @ThreeUK
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Colin Tyborczyk
(@tybsz) reported
from
Manchester, England
@ThreeUKSupport Hi, I left 3 in may this year and was sent a final bill for part of the month, you took the full month's payment and didn't refund the credit owing stated on my final account. Please help
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Shneur Odze
(@ShneurOdze) reported
from
Salford, England
@ThreeUK 8 years a customer, 3 contracts.... Two weeks and 4 hours (cumulatively) on the phone and still not through to the right department... #TimeToSwitch
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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𝘽𝙄𝙂 𝙍𝙊𝙉𝙂𝙐𝙎
(@ronstrip) reported
@ThreeUK I've just spent almost three hours on the phone to your customer "support" because I've been charged £75 for 11GB of excess data on a 3 year old 20GB contract that has cost me £8.40 a month as long as I've had it. My @SMARTYMobileUK would have charged £11. Shocking.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Rob Clarke
(@FourOfEight85) reported
@ThreeUKSupport My Bank recalled the Direct Debit that's been setup and told me to get in touch with you guys but the advisor from three was awful.. no confidence and Its now on my credit file, 😔 what else should i expect to see, i need to talk to someone about the whole thing. please help me
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Phone-paid Services Consumer Group
(@Payforit_Sucks) reported
@clarkjames70 As far as we know (@ThreeUKSupport may wish to update us), @ThreeUK remain the only UK MNO not to offer this protection. Guess which network has generated the most complaints in the past 12 months!
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Dominic Flageul
(@DominicCFlageul) reported
@ThreeUK Just try and take advantage of this offer! Near 3 weeks trying, 9 people from three unable to help and 2 complaints (both closed without informing me). The most awful customer service I have ever experienced.
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John Lopez
(@JohnLopez_91) reported
... Which as they put it equates to 3.3p! All I was asking was to match what was already a deal with a 3rd party STILL with @ThreeUK but @ThreeUKSupport said it was impossible to do this. They could match the same offer as I would get as a new customer only!!!...
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Bizi🇵🇰🇮🇪🇵🇸🕊️🍀
(@iibdii) reported
@ThreeUK been promised refund on wrong billing over week ago still no contact by three or refund, Never have I ever had such a shocking experience with any company. Cs keep bouncing my pH calls or cut me off
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Nathan Paul
(@NathanJohnPaul) reported
@ThreeUKSupport is there any way for me to get an update on a service outage? We use your 4g broadband for our internet but we've had no service for over 24hrs and the status page hasn't changed it just says there an issue.
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Liam
(@lgladdy) reported
@ThreeUKSupport Hey! I ported away today, three sim deactivated now, and all setup with the new one - but now I can’t login to My3. Is that normal? How will I see my final bill?
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ainsley Paterson
(@AinsleyP81) reported
@ThreeUKSupport Samsung can't help. If yous can't do anything I want to cancel my contract... I have tried to do this 3 bloody times and 4 bloody times I've been cut off.... Seriously there must be something someone can do.... I have spent a week and a half trying to get help