3 (Three) Outage Report in Stockport, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at 3 (Three)
3 (Three) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Stockport, England
The most recent 3 (Three) outage reports came from the following cities: Manchester and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Wi-fi | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Anthony Crook
(@YawnoftheDad) reported
from
Urmston, England
@ThreeUK @ThreeUKSupport trying to find out an early cancellation fee is impossible with you. FOUR different answers from four different operators. Counting down the days until end of October to finally bin you off. @EE here we come.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!
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Michelle 💙
(@JurgensTeeth) reported
from
Walkden, England
@ThreeUKSupport hi, I'm currently a Three customer and due an upgrade. I've seen a deal on USwitch which isn't available direct with you so I'll be going with that. How can I go about transferring my phone number from my current 3 account to the new 3 account? Still need PAC?
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.
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Michelle 💙
(@JurgensTeeth) reported
from
Walkden, England
@ThreeUK hi, I'm currently a Three customer and due an upgrade. I've seen a deal on USwitch which isn't available direct with you so I'll be going with that. How can I go about transferring my phone number from my current 3 account to the new 3 account? Still need PAC?
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Debbra Watson
(@DebbraJaneCakes) reported
from
Bury, England
@ThreeUKSupport @ThreeUK this has to be the worst network in U.K. order @AppleSupport IPhone 12 Pro Max a 5G phone that requires a 5G sim only to not receive one and when I ask why in told “You don’t have 5G in your postcode so don’t require a 5G sim! Really? People move about!!
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Powerpoof Bear 🐻
(@arsenben80) reported
from
Sale, England
@Mr_ChRiSsI_X @Garreth88h @ThreeUK If my phone doesn't have full 4G+ *and* decent mobile signal, it just doesn't work. I can be stood outside in Central Manchester and the signal is just nonexistent 🙃
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Dennis De Souza
(@desouzadennis1) reported
from
Manchester, England
@ThreeUKSupport so I visited the store in Arndale MCR as I’m having issues with the network.. they are not able to assist me. I called up CC 6 times they are neither able to help me and directing me to the store. This is ridiculous service provided by staff Allister in MCR
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Powerpoof Bear 🐻
(@arsenben80) reported
from
Manchester, England
Which is the worst mobile network in the UK, and why is it @ThreeUK?! I could be stood on top of a ******* mast and *still* not get any signal 😤😤😤
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SinghMUFC🔰
(@ankarsingho) reported
from
Manchester, England
Is @ThreeUK the worst network in the UK? Answers on a postcard…
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Northern Wine School
(@northwineschool) reported
from
Bury, England
@ThreeUK The GoRoam part of your service is all I am with you for, I can find a much cheaper domestic tariff elsewhere. I hope you will be honoring this for those of us stuck in a contract with you past May? Otherwise I expect to be released early
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Adam Middleton
(@m1665t3r) reported
from
Macclesfield, England
@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (
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DinAmri
(@serigala) reported
from
Sale, England
@SatjinderS @ThreeUK I've been on 3 for the last 10 years or so. Coverage doesn't seems to improve. Was bad, still bad.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Buxton, England
@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
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Chris Whittle
(@cjwhittle) reported
from
Stockport, England
Ever since the “improvement” works in the area, my signal has been terrible @ThreeUK The internet is barely functional which is very annoying as I used to rely on that daily when our Sky Broadband inevitably crashed
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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RachT234
(@RachT234) reported
@rsmck @ThreeUK @ThreeUKSupport Am I seeing that correctly that they are using the regular number ending 1001 (or is that you calling them)? That can so easily be spoofed. Clearly their verification processes (and support in general!) support needs improving
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ℝ𝕦𝕤𝕤𝕖𝕝𝕝 𝔼𝕝𝕝𝕚𝕠𝕥𝕥
(@RussElliott96) reported
@ThreeUKSupport can I get a customer service email please
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AR crypto
(@ARcrypto12) reported
@ThreeUKSupport @QueenBreezyLDN What’s the point when they can’t deal with our problems, I came off the phone at 8.30 am to be told the people he needed to speak to were not picking up and he said he would phone me back around 2 hrs time….. still waiting
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AR crypto
(@ARcrypto12) reported
@surfnuttz @ThreeUKSupport @adriannorris Iv been told this merge could take up to 6 months to complete 😡 they’re fobbing us off to buy time Iv had the same problem for last 9 days today is the day I’m getting out of my contract and contracting the ombudsman
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RachT234
(@RachT234) reported
@ThreeUK @ThreeUKSupport offered a £50 goodwill gesture after my complaint — which I appreciate. But a payment can’t undo the distress, wasted time, or the poor training and lack of understanding staff showed. This is about accountability and making sure this doesn’t happen to others.
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love_always 💙
(@beclou4ever) reported
@ThreeUK Omf the service today is shocking, anyone else mobile and internet
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Clarkie
(@ClarkieThomson) reported
@ThreeUK No signal again this morning!!!
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hannah 🇵🇸
(@helloareulost) reported
@ThreeUKSupport my partner on your network has data, can make calls but hasn’t been able to receive incoming calls all day today - he is waiting to hear back about jobs and missed a phone GP appointment. can you fix this?
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Ross Henderson-McKillop
(@rsmck) reported
@RachT234 @ThreeUK @ThreeUKSupport Yep, regular number (which clearly isn't on the Ofcom DNO list!) and can be easily spoofed. Interestingly calling that number BACK leads to someone who can't talk about complaints. Terrible process.
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AR crypto
(@ARcrypto12) reported
@gleed_owen @ThreeUK They’re lying to you Emily I’m in the midlands and had same problem for last 9 days still problem this morning