3 (Three) Outage in Stockport, England

@gixer11man @Three_Is_Broken @netflix @ThreeUK Not with @ThreeUK ! Been complaining forever. Barely have signal at my home. But I am always told the mast is heavily congested. And that's it... Nothing more to be done. Basically only help is if you buy £1000 device from them....

@ThreeUKSupport I’ve tried to get in touch again and always get told your system is down! I rang up and was told to email, I emailed and was told the address was no longer valid and to live chat, I try to live chat and get told the system is down - ITS BEYOND A JOKE NOW

@Mikeb20012 @ThreeUK I have a problem too. My mast has had a 4G fault for 7days, I'm running on snail 3G and calls and texts are affected too.

@ThreeUK hi, I have told one of your staff to cancel my contract which ends TODAY and they haven't cancelled it ! I can still use my phone. I wont be paying any extra because I now have another phone to pay for. Please sort this out. Thank you.

@ThreeUK hi is there a reason your 4G signal is poor in Manchester City centre. I have to know permanently use 3G to even use WhatsApp

@ThreeUKSupport live chat not working

@ThreeUKSupport I have been trying to contact you via live chat for 3 days and it’s still not working

I may as well be on a dial up connection on the @ThreeUK network #slowness #useless

@MarkLondon_ @ThreeUK I can cosign this. 3 is really really slow. moved to EE, don't regret it

@ThreeUKSupport @ThreeUK no service in Manchester. I’ve turned phone off and back on again. This is happening far to often 😔

So angry with @ThreeUK right now!! Signal/data issues at Home AND work for the last 3 weeks and still no fix in sight. You can’t even handle complaints properly either. Utterly useless! Terrible customer service!!!!!!!!

@ThreeUK Your live chat via the app is worse than useless. Fill out the initial screen and then just says nobody available for live chat. After service issues on Thursday, phone lines are massively busy too. Not the service I expect.

Can you please fix your internet!! @ThreeUK

Worst thing about @ThreeUK being down is I've had to resort to listening to the radio in my car.... How many adverts!!! 🙈🤦🙈

@ThreeUK seems to be back down again this morning......no data yesterday morning for 3-4hrs and now the same again this morning!!! Grrrrr, come on sort this out! 1st world problems, but the 1st world functions on data and mobile internet!!!

@ThreeUKSupport Still intermittent here in Manchester for data - sometimes none at all, and full signal / 4G showing...

The worst @ThreeUK !👎🏻

@ThreeUKSupport yo my phone has been on no service all day, do something about it

@ThreeUKSupport y’all have had allll night to fix this problem kmt

My contract with @ThreeUK is up for renewal soon but going off the recent outage I’m weighing up alternatives with other providers #Three

@leeleebobs @ThreeUK It’s all over the news. Network went down at midnight and seems to have effected them so badly they haven’t been able to release a statement yet

Seems as though @ThreeUK and @ThreeUKSupport are staying pretty quiet about the huge outage today …

@ThreeUKSupport well waking up at four a.m. feeling anxious is probably nothing compared with the @ThreeUK network engineers right now.

@RichardRout @ThreeUKSupport @bbc5live @ThreeUK Probably they use their own network

Sigh. Internet connectivity with @ThreeUK has been spotty since earlier this year; "essential work for 5G" was often quoted. And now the network is completely down for the past 9 hrs with not a single announcement/update 🙄

@ernmander @ThreeUKSupport In Manchester we’ve dropped to 0G! Three has problems this morning.

@ThreeUKSupport signal seems to be down in m24 had no service since last night

@BBCBenThompson @ThreeUK @BBCBreakfast Yup been down since last night, I need my mobile network as its critical for work , no updates at all from three themselves it's beyond a joke now

@ThreeUK No service all night. Not good enough.

@ThreeUKSupport No service all night. Not good enough.

@ThreeUK No service at all from last 2 hours. Using from many years but i think its time to jump any other network. Its just being useless now.

Hey @EE do you buy out contracts for a new customer @ThreeUK had let me down

@ThreeUK sort your network out otherwise I’m going

@ThreeUKSupport no service

@ThreeUKSupport “We want to help” shut up man your team are trash

I hate @ThreeUK with a passion I hope their managers are having a bad day

Really regretting moving from @ee to @ThreeUKSupport. Signal/network speed is awful

@ThreeUKSupport I live in Manchester and signal strength is poor where ever I go - clearly I’m not the only one experiencing this problem either. Oh and I’m using the IPhone XR

@ThreeUKSupport It says its 4g on the phone. But it's so slow that nothing loads. It's been like this since July.

Nobody told me that being with @ThreeUK would mean sacrificing the possibility of having signal. Ever. Anywhere

@ThreeUKSupport still having issues with how slow the internet is since tweeting you the other week. I don’t pay £60 for this. Sort it out

@CPWTweets @ThreeUK I never suggested otherwise but I’d be checking why Three are telling all your customers that you are ripping people off and not to get a contract through yourselves.

You better fix ur internet @ThreeUK

New iPhone’s out today! (Unless you’re a @ThreeUK customer. They’ll tell you it’ll be delivered today, you wait in for the delivery, then they’ll txt 4:30pm to say it’ll be delayed 48hrs, then when you call for more info, they’ll actually say Oct 1st.) What a waste of a day 💸

@ThreeUKSupport Yea Jen I have. I kinda gave up on the speetests upload now.. and although you can't do anything regarding this issue, I have been struggling, alongside with lots more, with your 4G. Been a costumer for 4 years now with multiple contracts but I guess it's time to move on.

@ThreeUKSupport No she didn’t sacked it after 35 mins. Long story short her ex boyfriend has got the phone and changed password so she can’t cancel. She’s been paying for it so she wants to stop

@ThreeUK you guys need to sort out your customer care. Shocking my daughter has been hanging on for half and hour and still no response #poor

Wow, @ThreeUKSupport really is getting worse. Signal now non-existent, WiFi calling suddenly disrupted, customer service poor and unresponsive.

@ThreeUKSupport Yes sims were activated, post code already been checked. Paying over £140 a month for four phones with shocking service. Not happy

@ThreeUK .... terrible customer service , 3 online chats dropped this morning every time they promise to transfer to customer relations & more than 30 mins waiting on phone ..... have spent a full morning trying to sort issue ...awful ... no customer relations 👎🏻👎🏻👎🏻👎🏻

@ThreeUKSupport Hi Charley. I've submitted the form, though the details section didn't allow enough info to describe the entire, terrible situation. Not sure why you would limit the description field other than archaic web-dev practices.

@ThreeUK I’ve been issues with my services again. I’m really considering cancelling my contract. Ideally I’d like this situation resolved ASAP.

@ThreeUK need someone to contact me regarding my A! hub nothing but problems fed up of holding on line and live chat

@ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

@ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.

@ThreeUKSupport This is the 5 time Within the last 2 years I’ve had to go back and forth with bad customer services. No resolutions. No call backs and no help I’m fed up!

@ThreeUKSupport Hi, we had a box and paid for 1 month (£32) I then cancelled the direct debit before the month was up as we’d had better WiFi installed. I can’t log onto the app either to cancel but youve mailer demanding payment when it hasn’t been used.

Just seen @ThreeUK is offering £20 compensation for last month’s outage for customers who have asked for it - I am asking for £40 in total. £20 for last month & £20 for today. Plz contact me ASAP.

Seriously @ThreeUK - TWICE within a month the network has been down. Only working on WiFi - when are you fixing this. No coverage in SW16 - E14. Update plz, this is unacceptable 🤬

@JasperLlama @EE @ThreeUKSupport If it doesn’t happen it might hang fire till a 5G compatible iPhone comes out.