3 (Three) Outage Report in Buxton, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Buxton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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Matt Goddard
(@GodHesHard2) reported
from
Stockport, England
@ThreeUK worst customer service ever. 22 minutes to answer a simple question. Repeatedly asked the same question by their rep only for them to tell me to calm down! Unbelievable
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Buxton, England
@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.
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Chris Whittle
(@cjwhittle) reported
from
Stockport, England
Ever since the “improvement” works in the area, my signal has been terrible @ThreeUK The internet is barely functional which is very annoying as I used to rely on that daily when our Sky Broadband inevitably crashed
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Chrissie
(@chrissy__w) reported
from
Stockport, England
@ThreeUKSupport receive a message advising know there’s a problem in my postcode, link for updates says no know issues.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.
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Mark McCaughrean
(@markmccaughrean) reported
from
Hope, England
@katebevan @JRJHealey @ThreeUK I’ve been staring at that for a while & can’t see it as anything other than wilful gouging. £6/GB would be pretty bad in my book, but the same amount for 1/1000th?! There can’t be any reasonable upstream cost explanation – it’s ugly capitalist profiteering, pure & simple.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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David_taylor1978
(@Taylor1978David) reported
from
Cheadle Hulme, England
@ThreeUK Can you please go away with your **** phone with **** os, boring rows of icons, and vile bezels, ps ppl like a charger in the box
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Ian Thurman
(@thewickingman) reported
from
Youlgreave, England
.@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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Adam Middleton
(@m1665t3r) reported
from
Macclesfield, England
@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Smithy
(@Smithy0x) reported
@ThreeUKSupport Finally sorted at a 3 store, can't believe I have been a month or more without service because the chat team in-app are absolutely useless.
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anup sharma
(@Anup_Shr) reported
@Ofcom @VodafoneUK @ThreeUK Dear Ofcom please see how three and Vodafone are unhelpful and incompetent at troubleshooting simple technical issues.
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Kat
(@KathrynHarrop90) reported
@ThreeUKSupport Restarting didn't fix the issue. It frequently goes down to just one bar. Clearly there is still work going on, the coverage checker is still saying so. Please just find out when it will be finished.
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VictoriaCC
(@a1vicster) reported
from
Hornby, England
@ThreeUKSupport after months of phonecalls, live chats & emails you are still trying to charge me £1,173.65 for an item I returned to you in October. Why is your customer service so appalling?
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liv
(@olivia_rose_cox) reported
@ThreeUKSupport I need help with my bill and I messaged you on here but had no reply
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Cryteareons Collection
(@icharliehunter) reported
@ThreeUK terrible service tonight honestly like the worst data I've had in years this insane, ruined the night
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Chris Brogan
(@chrisjbrogan) reported
@ThreeUKSupport Still same issue
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Amanda
(@amandafclark) reported
@Documentally @ThreeUK @VodafoneUK But you’d think they could fit higher spec into a smaller device now. Seems they don’t want to. I gave up on 3 years ago. **** signal and nightmare CS. Vodafone was ditched long before that. They might be better now but I’m never going back.
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winter wonder ***⭐️🎅
(@moon__train) reported
@ThreeUKSupport When will the network maintenance in Manchester M1 be completed? We were promised 24th December but there's been no improvement. Our so-called "superfast" mobile broadband has been peaking at a virtually unusable 2mbps for over 5 months now.
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anup sharma
(@Anup_Shr) reported
@ThreeUKSupport Other numbers can call me. Sim move to other handset still gives same issue