3 (Three) Outage Report in Buxton, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Buxton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Buxton, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Macclesfield and Buxton.
| City | Problem Type | Report Time |
|---|---|---|
 Macclesfield |
Internet | |
| Buxton |
Phone | |
| Stockport |
Phone | |
| Stockport |
Internet | |
| Stockport |
Phone | |
| Stockport |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Buxton, England
@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (
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Adam Middleton
(@m1665t3r) reported
from
Macclesfield, England
@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
New Mills, England
@ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.
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Darren Wright
(@madmac2003) reported
from
Chapel-en-le-Frith, England
@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!
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Matt Goddard
(@GodHesHard2) reported
from
Stockport, England
@ThreeUK worst customer service ever. 22 minutes to answer a simple question. Repeatedly asked the same question by their rep only for them to tell me to calm down! Unbelievable
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.
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Chrissie
(@chrissy__w) reported
from
Stockport, England
@ThreeUKSupport receive a message advising know there’s a problem in my postcode, link for updates says no know issues.
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Alison Stafford-Bentley
(@AliC66) reported
from
Stockport, England
@ThreeUKSupport how do I get to speak to someone. I’m a new customer due to move over to you tomorrow but not received a SIM card. Your contact number says unavailable. Not a great start !
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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neuro
(@evilneuro) reported
starting to get really confused how it can take 2 phone calls, 2 support chats, a complaint, and almost 5 weeks for @ThreeUK to send me a replacement SIM card. they're on their 3rd attempt and still nothing. shame, as they used to be good at stuff like this. @ThreeUKSupport
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Sadiq b
(@Siddneyb) reported
@ThreeUKSupport If I open a chat, will it be the same support team I've been talking to earlier? (Linked to the complaint) or will it be a local team that doesn't actually have a process map driven, script?
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Jean-Luc Bouchot
(@jlbouchot) reported
@ThreeUK It's incredible. I didn't think it was possible to be as bad at delivering jokes as you are at providing service.
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Mark
(@TeeteeMr) reported
@ThreeUKSupport There's no additional charges at all and it appears you're just making it up as you go along and as for calling 333 i'd rather stub my toe tbh,nevertheless it won't be long until i'm out now of what is the worst so called 'business' i've ever had the mis-fortune of dealing with.
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Thundertwonk
(@twatbadger101) reported
@ThreeUKSupport Yep. Same postcode. I think you know what’s going on, your network is not fit for purpose. There’s nothing wrong with my device or my settings so please don’t insult me going through all that garbage. Just sort it out or I’m off.
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Sara Mai
(@Upcycle2u) reported
@ThreeUK another friday night with no wifi - such service!!
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MJ
(@MichaeljonF) reported
@ThreeUKSupport Hey guys I spoke to Jacqueline on Monday and she was supposed to come back to me, can anyone help me with a PAC code?
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Jeremy Roy Wolf
(@JeremyRoyWolf) reported
@helkhiana @ThreeUK And I am sitting here, with my unstable, german internet I pay 70 bucks for each month..
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
@ThreeUKSupport When inside in places in Dinas & there's no signal on 1800, there's no 800 for the phone to switch to. The mast next to CF644QA is the site that covers Dinas.
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Anglesey socialmedia
(@AngleseyScMedia) reported
@Gemlouwhit I use @ThreeUK only place with no signal is A small part of Trearddur Bay - £20 per month unlimited everything plus tethering