3 (Three) Outage Report in Buxton, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Buxton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at 3 (Three)
3 (Three) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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Gary Corr
(@GaryCorr) reported
from
Cheadle Hulme, England
I may as well be on a dial up connection on the @ThreeUK network #slowness #useless
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
New Mills, England
@ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.
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Jo Thomas
(@thomasjowendy) reported
from
Cheadle Hulme, England
@ThreeUKSupport your signal is terrible. I never have full bars and wished I had stayed with Vodaphone. It’s never been good since I moved over. Centra Manchester is dead, not good enough Three.
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christina wareham
(@chrissy__w) reported
from
Stockport, England
@ThreeUKSupport are you having issues with your network. I cannot view my security cameras and other apps that require internet are intermittent. Ashton under lyne area currently in Stockport working
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Chrissie
(@chrissy__w) reported
from
Stockport, England
@ThreeUKSupport receive a message advising know there’s a problem in my postcode, link for updates says no know issues.
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Taz
(@twolftaz) reported
from
Stockport, England
My contract with @ThreeUK is up for renewal soon but going off the recent outage I’m weighing up alternatives with other providers #Three
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Liam B
(@Scarlet0Pimp) reported
from
Stockport, England
@ThreeUKSupport My friend and I have noticed it for a couple of weeks I think. Maybe longer we were joking about how bad its gone then did the speed test in comparison to a friend's speed. I have no idea if it's only on 3g my phone says 4g
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christina wareham
(@chrissy__w) reported
from
Stockport, England
@ThreeUK can you advise if an issue with service in Manchester, keep getting call failed during calls, we have replaced all SIM cards in phones as previously advised yet still having issues.
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.
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Liam B
(@Scarlet0Pimp) reported
from
Stockport, England
@ThreeUKSupport That's SK3 but also SK1 has been pretty pretty poor recently. I have a Samsung my friend an iPhone both have same speeds
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Matt Goddard
(@GodHesHard2) reported
from
Stockport, England
@ThreeUK worst customer service ever. 22 minutes to answer a simple question. Repeatedly asked the same question by their rep only for them to tell me to calm down! Unbelievable
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three
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Darren Wright
(@madmac2003) reported
from
Chapel-en-le-Frith, England
@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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Woolfie
(@danwoolfie) reported
from
Stockport, England
New iPhone’s out today! (Unless you’re a @ThreeUK customer. They’ll tell you it’ll be delivered today, you wait in for the delivery, then they’ll txt 4:30pm to say it’ll be delayed 48hrs, then when you call for more info, they’ll actually say Oct 1st.) What a waste of a day 💸
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✈ ShayFlyingcrew🐝
(@shaykelly2000) reported
from
Stockport, England
@ThreeUKSupport Hi mark, all sorted now, I went on live chat, the problem was a cap on 600 minutes from many years ago, it had never been removed, I have unlimited but the 600 cap came into force. Been removed and received excellent customer service. 🙌🏼🙏 stay safe 💙
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Nikki Doherty
(@Nikz26_) reported
from
Cheadle Hulme, England
@ThreeUKSupport I’ve tried to get in touch again and always get told your system is down! I rang up and was told to email, I emailed and was told the address was no longer valid and to live chat, I try to live chat and get told the system is down - ITS BEYOND A JOKE NOW
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X-Ray Katt
(@WhyWouldWe) reported
from
Stockport, England
The 4G and signal bar means literally noting anymore. Cue @ThreeUKSupport apologising & asking me where I am, but this is happening everywhere. It’s not my phone either, I recently upgraded & have the same problem. 4G Icon and 3 bars of signal & I’m getting rubbish connection.
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Alison Stafford-Bentley
(@AliC66) reported
from
Stockport, England
@ThreeUKSupport how do I get to speak to someone. I’m a new customer due to move over to you tomorrow but not received a SIM card. Your contact number says unavailable. Not a great start !
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✈ ShayFlyingcrew🐝
(@shaykelly2000) reported
from
Stockport, England
@ThreeUKSupport @ThreeUK I can’t make calls, a message says I have chosen to block calls when I’ve reached my standard monthly allowance limit. I HAVE NO CHARGES AND UNLIMITED CALLS. I need my phone to call my family. I’m stranded without my phone PLEASE HELP!!! @MENnewsdesk
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gigi
(@gigimaki_) reported
@ThreeUKSupport logging in w correct password it says incorrect password - done the reset process so I know it’s correct. Spoken to 5 advisors each tell me to reset when that doesn’t work they ask me to do smth which ultimately shuts down the app to make me go away
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Jen Muz
(@SALJMU) reported
@DameSazzle @TalkTalk @ThreeUK still broken....
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ben leedham
(@JamAndHoney) reported
Ordered a mifi device from @ThreeUK last week and I'd have pulled all my hair out, if I had any. Eventually the device arrived. Spent the evening trying to set it up. It appears I'm missing a crucial element - a phone number? WTF. And no live support on a sat. Total joke 🤬
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Alf
(@Senna58DW) reported
Trying to sort out photos from a shoot I did with broken Sky WiFi and using signal from a faulty ThreeUK(No 3/4/5G) mast is painful...
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Stephen J Pharro
(@BookCleansing) reported
@ThreeUK Internet down for the 4th time in a month in Frome Somerset. Starting to wonder why I pay for this god awful service.
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Tomasso
(@Tomasso81290948) reported
@ThreeUK @ChelseaFCW Just so there is more awareness about it. In 2023 while in Laos, Three does not provide their services through any network here. I have been cut of from receiving messages or calls. #laos #threecustomerservice
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Steven Atkinson
(@Acky_93) reported
@ThreeUKSupport But if the street next to me can get 5G home broadband and my house can get ‘just’ 5G mobile signal, there’s nothing stopping me just getting the router delivered elsewhere then plugging it in surely?
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Irum Khan
(@KhanIrum321) reported
@ThreeUKSupport Can anyone help me, ive not had broadband for 2 months, losing the will to live and your support has been extremely unhelpful
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Stewart Thompson
(@SpaceHippos) reported
Hey @ThreeUK when are you going to boost the signal in the TN5 area? It is quite appalling.
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Ash Ingham
(@999Ingham) reported
@ThreeUKSupport I made it clear over the phone that I was no longer with three so how would I receive a text, the call I made was to cancel the contract and any further payments after my contractual agreements were fulfilled with the three network