3 (Three) Outage Report in Buxton, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Buxton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (18%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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Chrissie
(@chrissy__w) reported
from
Stockport, England
@ThreeUKSupport receive a message advising know there’s a problem in my postcode, link for updates says no know issues.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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✈ ShayFlyingcrew🐝
(@shaykelly2000) reported
from
Stockport, England
@ThreeUKSupport Hi mark, all sorted now, I went on live chat, the problem was a cap on 600 minutes from many years ago, it had never been removed, I have unlimited but the 600 cap came into force. Been removed and received excellent customer service. 🙌🏼🙏 stay safe 💙
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Buxton, England
@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
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Matt Goddard
(@GodHesHard2) reported
from
Stockport, England
@ThreeUK worst customer service ever. 22 minutes to answer a simple question. Repeatedly asked the same question by their rep only for them to tell me to calm down! Unbelievable
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
New Mills, England
@ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.
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Alison Stafford-Bentley
(@AliC66) reported
from
Stockport, England
@ThreeUKSupport how do I get to speak to someone. I’m a new customer due to move over to you tomorrow but not received a SIM card. Your contact number says unavailable. Not a great start !
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Darren Wright
(@madmac2003) reported
from
Chapel-en-le-Frith, England
@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three
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✈ ShayFlyingcrew🐝
(@shaykelly2000) reported
from
Stockport, England
@ThreeUKSupport @ThreeUK I can’t make calls, a message says I have chosen to block calls when I’ve reached my standard monthly allowance limit. I HAVE NO CHARGES AND UNLIMITED CALLS. I need my phone to call my family. I’m stranded without my phone PLEASE HELP!!! @MENnewsdesk
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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christina wareham
(@chrissy__w) reported
from
Stockport, England
@ThreeUKSupport are you having issues with your network. I cannot view my security cameras and other apps that require internet are intermittent. Ashton under lyne area currently in Stockport working
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Jo Thomas
(@thomasjowendy) reported
from
Cheadle Hulme, England
@ThreeUKSupport your signal is terrible. I never have full bars and wished I had stayed with Vodaphone. It’s never been good since I moved over. Centra Manchester is dead, not good enough Three.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alizée
(@Alizzey) reported
@ThreeUKSupport No it’s the first time! It’s been ongoing for about 24hours… any idea what could be the issue here?
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Freddy
(@FredStreams) reported
@TheJammieTV @ThreeUK I just transferred to @EE away from Three. Never going back!
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Jambo
(@TheJammieTV) reported
Even if I try to call 999 I get told my service does not allow me to make this call. Do not use @ThreeUK there cheap for a reason and it’s cause there garbage
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Jambo
(@TheJammieTV) reported
Every all even to 999 it says. Your service does not allow you to call this number. Like what the hell are you doing. An entire month now this is beyond a joke. Do not use @ThreeUK if you rely on a phone
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gemmaluisa
(@gemmaluisa74) reported
@ThreeUK You only put a white guy in an advert to make him look stupid they only play the stupid parts #AntiWhiteism
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Dawn Lewis
(@dawncardiff) reported
@ThreeUK please help. I have had no internet all day except when I am on Wi-Fi. Not just in one area, and my phone has been showing 3G, 4G and 5G but no coverage at all
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AndLukas
(@LStankevic5) reported
@ThreeUKSupport " We’re fixing an issue with our network in this area " Been fixing whatever issue for months now... Mobile internet has been horrid for a while.
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Jambo
(@TheJammieTV) reported
@ThreeUKSupport I was told the SIM card needs provisioned which was false. Then got told I’d enable call barring which was also not the case. Asked to reset the phone which I done. I’ve put the same sim in other phone and it’s still the same issue.
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Jambo
(@TheJammieTV) reported
This is gonna be a bit of a rant. For an entire month I’ve not been able to make any calls from my phone with @ThreeUK Every time I contact support it’s something I’ve done. Your support is a joke and I think it’s time you just cancel my contract
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dgl_thrawn
(@dgl_thrawn) reported
@ThreeUK Is there an estimate on when work in the BS22 area will be complete? I've had extremely slow data for a few days now.