3 (Three) Outage Report in Buxton, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Buxton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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Liam B
(@Scarlet0Pimp) reported
from
Stockport, England
@ThreeUKSupport That's SK3 but also SK1 has been pretty pretty poor recently. I have a Samsung my friend an iPhone both have same speeds
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Matt Goddard
(@GodHesHard2) reported
from
Stockport, England
@ThreeUK worst customer service ever. 22 minutes to answer a simple question. Repeatedly asked the same question by their rep only for them to tell me to calm down! Unbelievable
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christina wareham
(@chrissy__w) reported
from
Stockport, England
@ThreeUKSupport are you having issues with your network. I cannot view my security cameras and other apps that require internet are intermittent. Ashton under lyne area currently in Stockport working
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Chrissie
(@chrissy__w) reported
from
Stockport, England
@ThreeUKSupport receive a message advising know there’s a problem in my postcode, link for updates says no know issues.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Buxton, England
@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.
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X-Ray Katt
(@WhyWouldWe) reported
from
Stockport, England
The 4G and signal bar means literally noting anymore. Cue @ThreeUKSupport apologising & asking me where I am, but this is happening everywhere. It’s not my phone either, I recently upgraded & have the same problem. 4G Icon and 3 bars of signal & I’m getting rubbish connection.
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✈ ShayFlyingcrew🐝
(@shaykelly2000) reported
from
Stockport, England
@ThreeUKSupport Hi mark, all sorted now, I went on live chat, the problem was a cap on 600 minutes from many years ago, it had never been removed, I have unlimited but the 600 cap came into force. Been removed and received excellent customer service. 🙌🏼🙏 stay safe 💙
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Jo Thomas
(@thomasjowendy) reported
from
Cheadle Hulme, England
@ThreeUKSupport your signal is terrible. I never have full bars and wished I had stayed with Vodaphone. It’s never been good since I moved over. Centra Manchester is dead, not good enough Three.
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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Alison Stafford-Bentley
(@AliC66) reported
from
Stockport, England
@ThreeUKSupport how do I get to speak to someone. I’m a new customer due to move over to you tomorrow but not received a SIM card. Your contact number says unavailable. Not a great start !
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Darren Wright
(@madmac2003) reported
from
Chapel-en-le-Frith, England
@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
New Mills, England
@ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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✈ ShayFlyingcrew🐝
(@shaykelly2000) reported
from
Stockport, England
@ThreeUKSupport @ThreeUK I can’t make calls, a message says I have chosen to block calls when I’ve reached my standard monthly allowance limit. I HAVE NO CHARGES AND UNLIMITED CALLS. I need my phone to call my family. I’m stranded without my phone PLEASE HELP!!! @MENnewsdesk
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Liam B
(@Scarlet0Pimp) reported
from
Stockport, England
@ThreeUKSupport My friend and I have noticed it for a couple of weeks I think. Maybe longer we were joking about how bad its gone then did the speed test in comparison to a friend's speed. I have no idea if it's only on 3g my phone says 4g
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Hallie 🤍 $3 SALE
(@itshallierhodes) reported
@ThreeUKSupport Rather than solve the problem
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خان
(@KaliDaal) reported
@ThreeUKSupport Im sorry but i dont feel like repeating myself for the 6th time. Its best to switch to a better network and write a detailed review on fb and google of the service i have received.
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SAMBEST SPORTS MANAGEMENT
(@SAMBESTMANAGEM1) reported
@ThreeUKSupport have been with Three network for yrs and I complained several times about network issues in my work place SE18&SE28 London which really affect my earnings and as a result unable to pay last month bills. Response from customer service is unacceptable. 07853554379
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〽️ɪɢᴜᴇʟ ⛄
(@bitbrain_) reported
@ThreeUKSupport When I click it, nothing happens. Opening the developer console shows a lot of Javascript errors that say that the server is not reachable.
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betaRaddish
(@BetaRaddish) reported
@EverythingC64 @CommodoreLad @ThreeUK I remember when 3g first came out and I had a 3 phone. I was like king **** because of how fast it was. Now its just crazy.
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precious ✨
(@preciousife_) reported
ALL THREE TIMES. Three separate employees, three separate calls today. Are you actually joking? @ThreeUK @ThreeUKSupport this needs to be sorted right now because I’ve dealt with too many rude employees to take it lightly anymore. This has been going on since September!
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Amy
(@HelloKilty) reported
@ThreeUKSupport Arghhh I got cut off. Can you send me a new link please? I want to cancel the upgrade and get a refund. Thank you
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Peter(Pedro) Woolley
(@OnlyGeoKing) reported
@ThreeUKSupport Do you know when this will be rectified? Three claiming esim support since September/October!
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precious ✨
(@preciousife_) reported
@ThreeUKSupport I called 333 on the 21 Sep 2020 to cancel the account. I also have an email from the employee about the deal he was trying to get me to buy and I cancelled the direct debit on the same day obviously thinking that the account was cancelled
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Amy
(@HelloKilty) reported
@ThreeUKSupport I can’t get through on the phone. It still says “I missed a call and if we need to get back in touch with you we will” but I want to speak to someone to sort this refund. Can you please help?!