3 (Three) Outage Report in Buxton, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Buxton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (66%)
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Phone (15%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Buxton, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Stockport.
City | Problem Type | Report Time |
---|---|---|
Stockport | Internet | |
Buxton | Internet | |
Stockport | Internet | |
Stockport | Internet | |
Stockport | Internet | |
Poynton | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.
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Matt Goddard
(@GodHesHard2) reported
from
Stockport, England
@ThreeUK worst customer service ever. 22 minutes to answer a simple question. Repeatedly asked the same question by their rep only for them to tell me to calm down! Unbelievable
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Buxton, England
@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
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christina wareham
(@chrissy__w) reported
from
Stockport, England
@ThreeUKSupport are you having issues with your network. I cannot view my security cameras and other apps that require internet are intermittent. Ashton under lyne area currently in Stockport working
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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Alison Stafford-Bentley
(@AliC66) reported
from
Stockport, England
@ThreeUKSupport how do I get to speak to someone. I’m a new customer due to move over to you tomorrow but not received a SIM card. Your contact number says unavailable. Not a great start !
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Chrissie
(@chrissy__w) reported
from
Stockport, England
@ThreeUKSupport receive a message advising know there’s a problem in my postcode, link for updates says no know issues.
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.
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Darren Wright
(@madmac2003) reported
from
Chapel-en-le-Frith, England
@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.
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✈ ShayFlyingcrew🐝
(@shaykelly2000) reported
from
Stockport, England
@ThreeUKSupport @ThreeUK I can’t make calls, a message says I have chosen to block calls when I’ve reached my standard monthly allowance limit. I HAVE NO CHARGES AND UNLIMITED CALLS. I need my phone to call my family. I’m stranded without my phone PLEASE HELP!!! @MENnewsdesk
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
New Mills, England
@ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.
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✈ ShayFlyingcrew🐝
(@shaykelly2000) reported
from
Stockport, England
@ThreeUKSupport Hi mark, all sorted now, I went on live chat, the problem was a cap on 600 minutes from many years ago, it had never been removed, I have unlimited but the 600 cap came into force. Been removed and received excellent customer service. 🙌🏼🙏 stay safe 💙
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🏳️⚧️ Jarl Robin Kyrie🏳️🌈🔞 | PNGTuber
(@JarlRobinKyrie) reported
@davelloyd1980 @ThreeUKSupport The only thing that stops me is the landline provider (Virgin Media) provides even worst customer service. Also this is the first time I've really had issue with them, and I'm locked in on a contract
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Dave Lloyd
(@davelloyd1980) reported
@JarlRobinKyrie @ThreeUKSupport Sorry to jump on to your tweet but we’ve had exactly the same problem for 9 weeks now. Great signal then all of a sudden it dropped and we’ve just had excuse after excuse from them. My advice, change provider asap because they’ll do absolutely nothing to fix it
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andrew brannan
(@cantonaisking) reported
@ThreeUKSupport I have renewed 3 passport for past 2 days in Dubai now I can’t call anyone and I can’t renew the £5 daily passport ? Please help as I need to contact family
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Sarah Machattie
(@SarahMachattie) reported
@ThreeUK slowest Internet I've ever had in my entire life. Should never have changed to you. Netflix can't open, BBCiplayer can't open. Nothing else in the house using the Internet so no excuse for such poor service.
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Kevin Burke
(@kevbur123) reported
@ThreeUK @ThreeUKSupport can three give an official answer. 1 Volte calling, does it work on a device not purchased from three sim free, 2 Will volte work on pay as you go and finally 3 does volte work across the three network. It seems customer support manager and others say yes
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Stef Nyszczota
(@bubblehead1244) reported
@ThreeUKSupport Thanks Fraser. As we are almost in November it looks like Three have let us down again. Disappointing but not surprising
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Zsofia Szemeredy
(@zsszemeredy) reported
@ThreeUK I have complained multiple times already. Noone has answered my complaints. I lost my sim card in july & three customer service made my life impossible. They were unable to deliver the sim card over a month. Just to get my sim card back cost me £42!!! I demand a refund!
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🏳️⚧️ Jarl Robin Kyrie🏳️🌈🔞 | PNGTuber
(@JarlRobinKyrie) reported
@ThreeUKSupport It only started to get noticable today and it's only affecting the home broadband, my mobile (also on Three) is having no issues connecting to mobile internet and is getting 4G connection easily.
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Jaiden Micheal
(@jaidenofficial) reported
I’ve had to take a contract with @SkyUK mobile because after being with @ThreeUK for 16 years, there’s no way they’ll price match the deal with sky. Just pure greed from Three. You need to treat loyal customers better.
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🏳️⚧️ Jarl Robin Kyrie🏳️🌈🔞 | PNGTuber
(@JarlRobinKyrie) reported
@davelloyd1980 @ThreeUKSupport I certainly ask if it keeps happening, but given I've had the service for nearly 5 months now with no problems up until now, I'm willing to give them a chance. I can't have a second line put in for TalkTalk and I'm not the billpayer for Virgin Media.