3 (Three) Outage Report in Buxton, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Buxton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three
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✈ ShayFlyingcrew🐝
(@shaykelly2000) reported
from
Stockport, England
@ThreeUKSupport Hi mark, all sorted now, I went on live chat, the problem was a cap on 600 minutes from many years ago, it had never been removed, I have unlimited but the 600 cap came into force. Been removed and received excellent customer service. 🙌🏼🙏 stay safe 💙
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Darren Wright
(@madmac2003) reported
from
Chapel-en-le-Frith, England
@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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Alison Stafford-Bentley
(@AliC66) reported
from
Stockport, England
@ThreeUKSupport how do I get to speak to someone. I’m a new customer due to move over to you tomorrow but not received a SIM card. Your contact number says unavailable. Not a great start !
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✈ ShayFlyingcrew🐝
(@shaykelly2000) reported
from
Stockport, England
@ThreeUKSupport @ThreeUK I can’t make calls, a message says I have chosen to block calls when I’ve reached my standard monthly allowance limit. I HAVE NO CHARGES AND UNLIMITED CALLS. I need my phone to call my family. I’m stranded without my phone PLEASE HELP!!! @MENnewsdesk
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.
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Matt Goddard
(@GodHesHard2) reported
from
Stockport, England
@ThreeUK worst customer service ever. 22 minutes to answer a simple question. Repeatedly asked the same question by their rep only for them to tell me to calm down! Unbelievable
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.
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Jo Thomas
(@thomasjowendy) reported
from
Cheadle Hulme, England
@ThreeUKSupport your signal is terrible. I never have full bars and wished I had stayed with Vodaphone. It’s never been good since I moved over. Centra Manchester is dead, not good enough Three.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Buxton, England
@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.
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Chrissie
(@chrissy__w) reported
from
Stockport, England
@ThreeUKSupport receive a message advising know there’s a problem in my postcode, link for updates says no know issues.
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christina wareham
(@chrissy__w) reported
from
Stockport, England
@ThreeUKSupport are you having issues with your network. I cannot view my security cameras and other apps that require internet are intermittent. Ashton under lyne area currently in Stockport working
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
New Mills, England
@ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sexy_Jordan__top5%
(@Peachy241) reported
@ThreeUK @ThreeUKSupport 2 phones both **** reception £160 a month for years ! also being told ive used 1500 minutes when ive never used this amount ! only to find out today also beong connected to wifi calls they have the cheek to include this in my paid unlimited minutes !!!! useless customer service
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ellis.
(@EllisProbert) reported
@ThreeUKSupport That just proves my point on how **** your customer service is
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Edward O'Donnell
(@EdODonnell1) reported
@ThreeUKSupport Yes I contacted one of your operators, but was only pointed to reset my phone, as there was nothing you could do about the poor signal in the area. Basically unless you improve your range, it's a waste of time having your service
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Olayinka
(@Olayink2610) reported
@ThreeUKSupport Why on earth would you flag my credit report with bad debt? Despite paying for a sim contract I did not use because of poor connection in my area, I contacted your customer service with no solution provided. Yet , you rolled over my contract after one year.
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🏳️🌈🏳️⚧️ ❀ Lord God Raddy Fox ❀ 🏳️⚧️🏳️🌈
(@Raddyfox) reported
@lakendrive @ThreeUK @SamsungUK Wait until you try to cancel your contract and all you want is for it to end but it wont.
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Olayinka
(@Olayink2610) reported
@ThreeUKSupport I continued to pay for same sim I did not use after my contract ended because my contract was automatically rolled over without notice from you.When I realised this, I contacted customer service to end contract. Call handler asked if I wanted to retain the sim?
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🏳️🌈🏳️⚧️ ❀ Lord God Raddy Fox ❀ 🏳️⚧️🏳️🌈
(@Raddyfox) reported
@ThreeUK Why wont you stop taking money from me after I asked to cancel? You're using some PAC work around and now wont stop charging me for a sim card I don't even have any more. Stop treating me like a cash cow, I'm hardly have any money!
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Frankie Gibson
(@Fr4nkie_90) reported
@ThreeUK I'm having issues with scam artists using my number to contact others - who do I contact to sort this out please?
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Olayinka
(@Olayink2610) reported
@ThreeUKSupport Same contract was automatically rolled over without receiving notice from you. I called in after some months when I realised money was still being deducted from me , to cancel the contract. Call handler asked if I wanted to retain the number, I answered yes.
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georgina reeves 💙
(@georginareeves) reported
@ThreeUKSupport Hi Laura. I appreciate that you want to help but I am past wasting hours online/on phone talking. Last year I had multiple weeks of issues, the connection continues to be patchy. Sometimes fine, then not. I shall be signing up to @CommunityFibre at my earliest opportunity.