3 (Three) Outage Report in Buxton, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Buxton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (33%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Buxton, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Macclesfield and Buxton.
| City | Problem Type | Report Time |
|---|---|---|
 Macclesfield |
Internet | |
| Buxton |
Phone | |
| Stockport |
Phone | |
| Stockport |
Internet | |
| Stockport |
Phone | |
| Stockport |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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Ian Thurman
(@thewickingman) reported
from
Youlgreave, England
.@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Adam Middleton
(@m1665t3r) reported
from
Macclesfield, England
@ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!
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Mark McCaughrean
(@markmccaughrean) reported
from
Hope, England
@katebevan @JRJHealey @ThreeUK I’ve been staring at that for a while & can’t see it as anything other than wilful gouging. £6/GB would be pretty bad in my book, but the same amount for 1/1000th?! There can’t be any reasonable upstream cost explanation – it’s ugly capitalist profiteering, pure & simple.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport @ThreeUK (Fraser) you are calling us. Not us calling you. And no one is listening to us. Really bad customer service. Again.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Understand. However, we do this dance, then someone rings me. I explain again. And ask to cancel the account. Again. As we were told - by you at point of sale - that we’re fine to use the hub for one month only. Which was all we needed. Threatening letters a new development : (
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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Ian Thurman
(@thewickingman) reported
from
Youlgreave, England
@ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Matt Goddard
(@GodHesHard2) reported
from
Stockport, England
@ThreeUK worst customer service ever. 22 minutes to answer a simple question. Repeatedly asked the same question by their rep only for them to tell me to calm down! Unbelievable
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Chris Whittle
(@cjwhittle) reported
from
Stockport, England
Ever since the “improvement” works in the area, my signal has been terrible @ThreeUK The internet is barely functional which is very annoying as I used to rely on that daily when our Sky Broadband inevitably crashed
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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David_taylor1978
(@Taylor1978David) reported
from
Cheadle Hulme, England
@ThreeUK Can you please go away with your **** phone with **** os, boring rows of icons, and vile bezels, ps ppl like a charger in the box
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Buxton, England
@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport Yes, we did tell you that. We knew we were getting Virgin installed and we needed a one month temp solution. We were not made aware that we would be in an ongoing contract with you l. And being repeatedly rung now by Three call centre people is disgraceful. No one listens.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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George Smith Holmes
(@jorgeconbarba) reported
@iD_Mobile_UK @ThreeUK The issues started this morning and I've restarted my phone about 40 times
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Christian Brady
(@cbgooner1988) reported
@dufduf99 @ThreeUK I get that but yesterday isn’t an isolated incident - this seems to happen at least 3/4 times a year
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Alex Oliver
(@alexoliver252) reported
@iD_Mobile_UK @Jillyla1 @ThreeUK Lies Jim. It's still not working
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Keith McRae 🏴
(@GKam84) reported
@RedRobinUK @ThreeUK I've had no calls or data since yesterday morning, only working on wifi and even then, no wifi calling because the whole network is down. Thankfully I've managed to get most things done via whatsapp, but still missed important call yesterday with a government agency
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Alex Oliver
(@alexoliver252) reported
@iD_Mobile_UK @ThreeUK Not sure what can be looked into Jim. The network is still down and I've tried everything suggested.
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B i n d a
(@C0VKID) reported
@ThreeUK 10 hour outage ….. any compensation ?
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Heather
(@ukheather) reported
@ThreeUK @ShelimUddin we shouldn't have to reach out to get compensation when you KNOW we lost service!
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RachT234
(@RachT234) reported
I want to share an important update on my ongoing complaint with @ThreeUK regarding their poor accessibility support for customers with communication needs. This isn’t just about me — it’s about all disabled customers facing similar barriers. #Accessibility #DisabilityRights
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David Storey
(@ringogrumio) reported
@PolitlcsUK I can't even get a reliable signal on my sofa @ThreeUK
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Neil Atherton BEM
(@TheBuswalker) reported
@iD_Mobile_UK @ThreeUK Me and my wife have iD Mobile and we can't right each other!! Please help