3 (Three)

3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ashford-in-the-Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ashford-in-the-Water, Derbyshire, England 12/12/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashford-in-the-Water, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Sheffield and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Phone
United KingdomSheffield Total Blackout
United KingdomSheffield Phone
United KingdomChesterfield Phone
United KingdomBuxton Phone
United KingdomSheffield Phone

Community Discussion

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3 (Three) Issues Reports Near Ashford-in-the-Water, England

Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:

  • raquelquefois Raquelquefois (@raquelquefois) reported from Sheffield, England

    @ThreeUKSupport I don’t want to put the sim in the phone until I know my number is live on your network. Can I not do that?

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from New Mills, England

    @ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.

  • LeonElsesNo1Fan Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England

    @ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help

  • GlennJHarris Glenn (@GlennJHarris) reported from Sheffield, England

    @ThreeUK I’ve tried both these options and neither have been to solve the issue

  • GriftersUnited John G (@GriftersUnited) reported from Sheffield, England

    @ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.

  • Tracker1972 Chris Auton (@Tracker1972) reported from Chesterfield, England

    @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • BigArby Alex A (@BigArby) reported from Sheffield, England

    @ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.

  • jondickinson Jon (@jondickinson) reported from New Mills, England

    @ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.

  • BigArby Alex A (@BigArby) reported from Sheffield, England

    Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts

  • Mrpud2u Sam Groves (@Mrpud2u) reported from Sheffield, England

    @ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service

  • kasimsaheb9 kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • MentoringJt Caring Companions @Domestic Goddess (@MentoringJt) reported from Sheffield, England

    @ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.

  • raquelquefois Raquelquefois (@raquelquefois) reported from Sheffield, England

    @matthewlawton @ThreeUK @ThreeUKSupport I’ve just put my SIM in. No message about transferring tomorrow but one prompting if I want to transfer. When I click on that the earliest date it gives is Monday! Too late then as I’ll incur fees from old network 😡

  • dankirk11 dankirk1 (@dankirk11) reported from Sheffield, England

    @ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for

  • jondickinson Jon (@jondickinson) reported from New Mills, England

    @ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.

  • madmac2003 Darren Wright (@madmac2003) reported from Chapel-en-le-Frith, England

    @ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.

  • SPentin Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • dankirk11 dankirk1 (@dankirk11) reported from Sheffield, England

    @ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please

  • _PeterSpencer Peter Spencer (@_PeterSpencer) reported from Sheffield, England

    @ThreeUKSupport Hi the problems seem to be resolved now. Thanks

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mrbeefy1981 Andrew Smith (@mrbeefy1981) reported

    @ThreeUKSupport hey Three do you do price matching cause my upgrade "offer " is frankly an insult and a quick search of the Internet comes up with much better deals on your network through a 3rd party!

  • AynurDogruoglu Aynur Doğruoğlu (@AynurDogruoglu) reported

    @ThreeUK @ThreeUKSupport Hello, I want to change my unlimited bill. I think I paid too much with my additional phone payment. My line isn't working everywhere anyway. My bill is constantly increasing and this started to upset me. Can you please help with the issue?

  • Jennitarr Jenni Tarr (@Jennitarr) reported

    @ThreeUK @ThreeUKSupport I didn’t get the alert and my signal has been crap recently !!!

  • mamapanda58 Mihaela Filipescu (@mamapanda58) reported

    @dickyadams @riotgrandma72 You are the minority group just 2%of Three UK customers receive the emergency alert.98%they didn't.Threeuk are investigating the issue In my area where we live we don't have a strong signal just 2bars .if I want to have a conversation I have to outside in the street.

  • LinkofHyrule89 Matthew Garbett (@LinkofHyrule89) reported

    @asjmcguire @ThreeUK Weird hopefully they fix it!

  • OrchardMan58 Mike Collier (@OrchardMan58) reported

    I've had so much grief and bad advice from @ThreeUK that I've given up and moved to @O2 I'm hoping they'll be better. To be honest, they couldn't be any worse. #hereshoping #betterdaysahead #anythingbutthree

  • JimSleith Jungle Jim 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JimSleith) reported

    I hope to god I never need to speak to @ThreeUKSupport #ThreeUK customer support again! "You are speaking from far away" Yes, I know, I am on the other side of the blooming world!

  • barns_danielle Danielle Barns (@barns_danielle) reported

    @ThreeUK My network is down on both my WiFi Bix and my phone!

  • col_webster Col Webster (@col_webster) reported

    @ThreeUKSupport Hi can someone please contact me regarding my news bill? I have no idea what my next monthly charge is as the app and your automated message on your support line doesn’t make any sense to me, can I actually get to speak to someone on it

  • chlorisdemeter Jaws 🇯🇲🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇪 (@chlorisdemeter) reported

    can't even make a 111 call 😫 idk what you need to do but fix it pls @ThreeUK @ThreeUKSupport