3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England

Problems in the last 24 hours in Ashford-in-the-Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Ashford-in-the-Water, England

The most recent 3 (Three) outage reports came from the following cities: Sheffield.

City	Problem Type	Report Time
Sheffield	Internet	16 days ago
Sheffield	Internet	19 days ago
Sheffield	Internet	28 days ago
Sheffield	Phone	28 days ago
Sheffield	Phone	1 month ago
Sheffield	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Ashford-in-the-Water, England

Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:

• 
  Donna Fielding (@cdonfielding) reported 0 seconds ago from Sheffield, England

  @ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars

• 
  bethclayton (@bethanyrose14) reported 2 minutes ago from Sheffield, England

  worst thing i’ve ever done joining @ThreeUK @ThreeUKSupport absolute dog shite

• 
  Sarah Loates (@SarahLoates) reported 4 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

• 
  James Little (@jimjamyahauk) reported 4 minutes ago from Sheffield, England

  @ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.

• 
  John G (@GriftersUnited) reported 7 minutes ago from Sheffield, England

  @ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.

• 
  Caring Companions @Domestic Goddess (@MentoringJt) reported 11 minutes ago from Sheffield, England

  @ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.

• 
  Nick Roffey TBC (@nickroffey1983) reported 22 minutes ago from Sheffield, England

  @ThreeUKSupport I have had the sim for around 3 years. My postcode is S8 9FP. The signal hasn’t been an issue until the last few months as noted before.

• 
  🌹M-K🌹 (@marie_kate2) reported 23 minutes ago from Matlock, England

  @ThreeUK Been with you 11 years. Never had a problem 👍

• 
  Nick Roffey TBC (@nickroffey1983) reported 30 minutes ago from Sheffield, England

  @ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.

• 
  James Little (@jimjamyahauk) reported 31 minutes ago from Sheffield, England

  @ThreeUKSupport No tech case raised or support offered. Was a bit odd.

• 
  James Little (@jimjamyahauk) reported 32 minutes ago from Sheffield, England

  @ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.

• 
  Darren Wright (@madmac2003) reported 39 minutes ago from Chapel-en-le-Frith, England

  @ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.

• 
  Glenn (@GlennJHarris) reported 39 minutes ago from Sheffield, England

  @ThreeUK I’ve tried both these options and neither have been to solve the issue

• 
  Sam Groves (@Mrpud2u) reported 42 minutes ago from Sheffield, England

  The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite

• 
  Sarah Loates (@SarahLoates) reported 46 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

• 
  Warmheart 🇮🇪🇬🇧 (@Warmheart_SoG) reported 50 minutes ago from Sheffield, England

  @ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!

• 
  Sarah Loates (@SarahLoates) reported 50 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

• 
  Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported 52 minutes ago from Sheffield, England

  @ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...

• 
  Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported 59 minutes ago from Sheffield, England

  @ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help

• 
  kasim saheb (@kasimsaheb9) reported 60 minutes ago from Derbyshire, England

  @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil Dunnett (@PhilipDunnett) reported 7 minutes ago

  @ThreeUKSupport I've spent over 10 hours on the phone to incompetent liars on 333 and a good few to the online chat over the last 4 weeks. I've also taken 2 days off for a phone that's never been delivered and waited on call backs that have never happened. Is that not perseverance?

• 
  Eric french (@erixtar1992) reported 8 minutes ago

  @ThreeUKSupport Nothing to do with my postcode or the phone itself. Its a sim only contract and while travelling around its VERY poor.

• 
  Scott (@linux_bb) reported 10 minutes ago

  @ThreeUKSupport Thanks but that is a support page but not a contact method . I would call but I don’t have a spare century . How about social media webchat (not the main useless webchat ) , will they be able to help ? Thanks

• 
  Paul woolf (@Paulwoolf2) reported 13 minutes ago

  @ThreeUKSupport Ok I’ll try but not sure what alternative soloution they can provide. If a manager in a complaints department can’t help not sure a chat room will but I’ll give that a go

• 
  Shaun Edwards (@SKEfromUK) reported 13 minutes ago

  So you have recalculated my bill and found no errors @ThreeUKSupport?? Not telling me you were going to charge for delivery reports is an error!!

• 
  Hayley Jayne (@hayleyjayneread) reported 16 minutes ago

  @ThreeUK I’ve been on to your broadband people for the last 30 minutes trying to change my iPad contract. I was finally being able to speak to someone and it cut out. Is there anyway I can get straight through to someone who can help me without going through all the phone options

• 
  Barry Montague (@Barry_Montague) reported 18 minutes ago

  @ThreeUKSupport hi, appears to be a network issue in Dungannon area NI, no data connection

• 
  Chris Lee (@Chrisleedcfc) reported 20 minutes ago

  @ThreeUKSupport S20 5g. Actually worse outside!! There is a mast behind my work place don't know who's it is, would that compromise my signal if I'm that close to a rivals mast?

• 
  Paul Roberts (@woopidstanker) reported 20 minutes ago

  @ThreeUKSupport I cancelled my contract online, it was rejected and I was never told. I've been charged a DD twice since

• 
  Eric french (@erixtar1992) reported 20 minutes ago

  @ThreeUKSupport Majority of places yes. Even on 4G its extremely slow and stuggle to load videos ect.