3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ashford-in-the-Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashford-in-the-Water, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield.
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Community Discussion
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3 (Three) Issues Reports Near Ashford-in-the-Water, England
Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:
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Alex A (@BigArby) reported from Sheffield, England
@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.
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Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Buxton, England
@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
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dankirk1 (@dankirk11) reported from Sheffield, England
@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please
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Jon (@jondickinson) reported from New Mills, England
@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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スティーブンドブソン (@steedobson87) reported from Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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Peter Spencer (@_PeterSpencer) reported from Sheffield, England
@ThreeUKSupport Hi the problems seem to be resolved now. Thanks
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Raquelquefois (@raquelquefois) reported from Sheffield, England
@ThreeUKSupport I don’t want to put the sim in the phone until I know my number is live on your network. Can I not do that?
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John G (@GriftersUnited) reported from Sheffield, England
@ThreeUKSupport What’s really “great” is when you suffer 2 power cuts locally and realise you’ve lost all mobile services too. Why has my network coverage vanished & why did your service let me down when I needed it the most?
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Alex A (@BigArby) reported from Sheffield, England
Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts
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Chris Auton (@Tracker1972) reported from Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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John G (@GriftersUnited) reported from Sheffield, England
@S10Blade @ThreeUK Powercuts at 10-1030pm though seems out of character. You’d expect earlier if it was a surge that did it. I’m more annoyed my 4G coverage seems to have dropped by 2 bars and yet no explanation from @ThreeUKSupport for this but I get txts saying issues when seemingly aren’t any
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スティーブンドブソン (@steedobson87) reported from Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Jon (@jondickinson) reported from New Mills, England
@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.
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Raquelquefois (@raquelquefois) reported from Sheffield, England
@matthewlawton @ThreeUK @ThreeUKSupport I’ve just put my SIM in. No message about transferring tomorrow but one prompting if I want to transfer. When I click on that the earliest date it gives is Monday! Too late then as I’ll incur fees from old network 😡
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Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Rob Kelly (@robkelly1889) reported from Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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Sam Groves (@Mrpud2u) reported from Sheffield, England
@ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service
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John G (@GriftersUnited) reported from Sheffield, England
@S10Blade Sounds like same for me. Except I’ve no network coverage being found for @ThreeUK so I was reliant on router being on. Come tomorrow I won’t even have that so I hope to wake up to some clue why that’s failing on me too.
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John G (@GriftersUnited) reported from Sheffield, England
@S10Blade @ThreeUK Still sod all network coverage here. Restarted phone twice now just to be sure. Not exactly filling me with hope for next few days when I’ll have no WiFi and was reliant on mobile actually doing what I pay them for!
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Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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tors (@ToriaIves) reported
@EmCarey4 @ThreeUK I've had exactly the same experience, and shockingly bad service from the team on countless calls/Live Chats. The inter-team communication is embarrassingly bad – half of @ThreeUK threatening me with debt collectors and the other half reassuring me that I'm safe. Over it.
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Tomi Adebayo (@GadgetsBoy) reported
@ThatTechThough @ThreeUK It’s horrid
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Tracey Tyson (@grandprixgal) reported
@ThreeUK cant vote for @imacelebrity because it thinks I'm trying to dial 192 and asks me to phone another number...help!
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Karl Armstrong (@karlanth20) reported
@ThreeUK I have now tried 6 times to process my order online for a SIM only, 2 different sims and every time i get right to the end and it says error processing order, is this issue going to be resolved before i go elsewhere? no i am not phoning either.
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serbian not so slim shady (@petarG1993) reported
@GadgetsBoy @ThreeUK 3s frequency bands are utter dog ****, they can add as many masts as they like their network will forever be dog **** quality. If you want good quality signal and coverage you need to **** with O2 or Voda, they own anything from decent to the best part of the spectrum.
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Toby Stevenson (@TobySt) reported
@ThreeUKSupport any chance one of your "social media superstars" could help with this? It's kinda crap to get a brand new iPhone and new Three account, only to find it doesn't work.....
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Jaysheel Ramjee (@jramjee1) reported
@ThreeUK Having problems selecting options from 333 phone. Please check
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Mercedes TL 🥝 (@___lynniie) reported
@ThreeUKSupport Is this being fixed cause the network failure is really bad disrupts my important calls.
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NO ONE IS ILLEGAL (@NigelGarbage) reported
@augustoanaya11 @SMARTYMobileUK @ThreeUK Mine was supposed to go through by 5pm as well. Support is like a black hole. I’ve started two chat requests, one hasn’t replied to initial information in over 6 hours. The second no response at all in 4 hours. Have emailed as well which will probably be quicker! Starting to see
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Samantha Kichman (@Skichman) reported
Will @ThreeUK ever give me service/my phone number back or will I just always be bound to tube wifi