3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford-in-the-Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashford-in-the-Water, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield, Derbyshire, Dronfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Derbyshire |
Internet | |
| Dronfield |
Internet | |
| Chesterfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Ashford-in-the-Water, England
Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:
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Donna Fielding
(@cdonfielding) reported
from
Sheffield, England
@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Warmheart 🇮🇪🇬🇧
(@Warmheart_SoG) reported
from
Sheffield, England
@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Caring Companions @Domestic Goddess
(@MentoringJt) reported
from
Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
Once again @ThreeUK service on mobile is terrible. S8 in Sheffield and I can’t use data at all without WiFi on. This is another week with poor service. Turned phone one and off, data on and off but nothing improves
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport I have had the sim for around 3 years. My postcode is S8 9FP. The signal hasn’t been an issue until the last few months as noted before.
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport Since three had issues with their network a few weeks ago I realised there was a problem. Overall I would say three months since service started to diminish. My first two years on three were excellent but since my latest renewal it’s not been as good.
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bethclayton
(@bethanyrose14) reported
from
Sheffield, England
worst thing i’ve ever done joining @ThreeUK @ThreeUKSupport absolute dog shite
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Turvey
(@thepaulturvey) reported
@ThreeUKSupport Another day, another attempt to sort this out "sorry our systems are down" was the response. Daughter is now going to get a SIM from @EE
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Mark
(@markyb320) reported
@ThreeUKSupport I've only just upgraded my contract with you, is there a cooling off period we're I can cancel? I'm already regretting renewing.
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Cezza
(@CezzaGazelle) reported
@ThreeUKSupport I’ve been on the phone all day! I have been given zero information about how this has happened and all it’s done is caused me a load of stress. I will be putting a complaint through. It’s just not ok. Thanks for your help.
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darren tedeschi 🇦🇺 🇮🇹
(@darrentedeschi) reported
conscious and am told flat out, NO no-one wants to talk to me higher up. So what lovely customer service @ThreeUK! Only choice I have now is cancel my direct debit. If you don't listen to a customer's complaint & act to allay my concerns about @Huawei treatment of #Uyghurpeople
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Cezza
(@CezzaGazelle) reported
Absolutely appalling customer services. Someone managed to take out a contract in my name and I’ve had no support. Please tell me how that’s possible and so easy to do without security checks??!! @ThreeUK
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nikkigrewal
(@nikkigrewal) reported
@ThreeUK It’s so disgusting how you guys lie to your customers. Despite 4 phone calls my issue is still not fixed. The 4 contracts my family have will all be cancelled today. Fed Up
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Michæl
(@MikePugh86) reported
@ThreeUK Please sort our your antennas in the Basingstoke station area. I am fed up beyond belief at the fake I have full signal, apparently, and yet nothing loads... It is 2021, I should have to go up to the roof just to get some signal 🙄
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Laura✨
(@xLaura) reported
@ThreeUKSupport Unless you’re going to let me cancel my contract a year and a half early... FOR FREE. Considering I have this issue every month on the “UK’s fastest”. Beyond a joke. I don’t want discounts, I want a phone that works. I shouldn’t have to rely on wifi when I have unlimited data.
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Ellis Linford-Pill
(@ellislinfordp) reported
The signal from @ThreeUK in London is really poo
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport Looks like you're not connected to a network. Check your settings and try again. Try: Turning off Airplane mode Turning on Mobile data or Wi-Fi Checking the signal in your area