3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford-in-the-Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (30%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Ashford-in-the-Water, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Buxton.
| City | Problem Type | Report Time |
|---|---|---|
 Buxton |
Phone | |
| Sheffield |
Phone | |
| Sheffield |
Phone | |
| Sheffield |
Phone | |
| Sheffield |
Phone | |
| Sheffield |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Ashford-in-the-Water, England
Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
New Mills, England
@ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@ThreeUK I’ve tried both these options and neither have been to solve the issue
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Warmheart 🇮🇪🇬🇧
(@Warmheart_SoG) reported
from
Sheffield, England
@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Darren Wright
(@madmac2003) reported
from
Chapel-en-le-Frith, England
@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Donna Fielding
(@cdonfielding) reported
from
Sheffield, England
@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Caring Companions @Domestic Goddess
(@MentoringJt) reported
from
Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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The Mad Hatter
(@R_to_the_D) reported
@ThreeUKSupport Topped up, made chargeable call text, used data. I get here and no signal. I logged onto my 3 to check roaming was enabled
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Ben Woodward
(@BenWoodward) reported
I swear @ThreeUK have just got progressively worse for me. Every train journey where I used to have signal, now I barely have any. Walk around Birmingham city centre and signal is mega patchy. Been great for 10+ years. I don’t get it.
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Olly Burgess
(@myincubliss) reported
@ThreeUKSupport after a series of issues, my new phone arrived on Friday, but missing the AirPods. CS assured me they would be with me by the end of day Sunday, but I’ve not had a delivery slot message yet - can you look into this please?
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Emma Bailey 🇺🇦 💙 #gymnastalliance 🤸🏿♀️
(@MoominWhisky) reported
@ThreeUKSupport Hi, currently in Bali and my service just stopped yesterday & is still not working. Please help?
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Ted Maul's son
(@TedMaulsson1) reported
@ThreeUKSupport hi, just arrived in netherlands, i have a 3 contract and my account is set to roam. For some reason i am getting texts from u saying i am spending certain amounts on data, when your website says it comes out of my plan but with a £2 daily fee. Pls help asap
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Stanley_Walker
(@Stanley_Walker) reported
@ThreeUKSupport hi, I was asked to contact you to resolve my problem with regards to transferring my existing number to my new contract. I've spent hours on the phone to resolve this problem without success.
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The Mad Hatter
(@R_to_the_D) reported
@ThreeUKSupport No service
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Alison J Roy
(@alisonjroy) reported
@ThreeUKSupport I’m trying to use my phone abroad but the data passport I purchased seems to expire on a daily basis and seemingly costing me £££££ by moving into the standard £3/MB rate! I can’t check what happening as the system is down! I have 2 accounts doing this. Help!
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Sarah Grady
(@thegradys13) reported
@ThreeUK I honestly don't know how you manage to make your customer service so shocking. I've now waited over 4 days for a proof of ownership 😡😡
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DOWSEY
(@DOWSEYtv) reported
@BenWoodward @ThreeUK They've been doing massive 5G expansion work here in Manchester over the last 1-2yrs, signal has been spotty for some time but now it feels like it's stablised, London and southern areas around have been terrible for me though everytime I visit. I basically never have signal :/