3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford-in-the-Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashford-in-the-Water, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Phone | |
| Sheffield |
Total Blackout | |
| Sheffield |
Phone | |
| Chesterfield |
Phone | |
| Buxton |
Phone | |
| Sheffield |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Ashford-in-the-Water, England
Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUKSupport What’s really “great” is when you suffer 2 power cuts locally and realise you’ve lost all mobile services too. Why has my network coverage vanished & why did your service let me down when I needed it the most?
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Raquelquefois
(@raquelquefois) reported
from
Sheffield, England
@matthewlawton @ThreeUK @ThreeUKSupport I’ve just put my SIM in. No message about transferring tomorrow but one prompting if I want to transfer. When I click on that the earliest date it gives is Monday! Too late then as I’ll incur fees from old network 😡
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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John G
(@GriftersUnited) reported
from
Sheffield, England
@S10Blade @ThreeUK Powercuts at 10-1030pm though seems out of character. You’d expect earlier if it was a surge that did it. I’m more annoyed my 4G coverage seems to have dropped by 2 bars and yet no explanation from @ThreeUKSupport for this but I get txts saying issues when seemingly aren’t any
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.
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Raquelquefois
(@raquelquefois) reported
from
Sheffield, England
@ThreeUKSupport I don’t want to put the sim in the phone until I know my number is live on your network. Can I not do that?
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please
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Alex A
(@BigArby) reported
from
Sheffield, England
Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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John G
(@GriftersUnited) reported
from
Sheffield, England
@S10Blade @ThreeUK Still sod all network coverage here. Restarted phone twice now just to be sure. Not exactly filling me with hope for next few days when I’ll have no WiFi and was reliant on mobile actually doing what I pay them for!
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Darren Wright
(@madmac2003) reported
from
Chapel-en-le-Frith, England
@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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John G
(@GriftersUnited) reported
from
Sheffield, England
@S10Blade Sounds like same for me. Except I’ve no network coverage being found for @ThreeUK so I was reliant on router being on. Come tomorrow I won’t even have that so I hope to wake up to some clue why that’s failing on me too.
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Alex A
(@BigArby) reported
from
Sheffield, England
@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service
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Peter Spencer
(@_PeterSpencer) reported
from
Sheffield, England
@ThreeUKSupport Hi the problems seem to be resolved now. Thanks
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
New Mills, England
@ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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philwoodford
(@philwoodford) reported
@ThreeUKSupport Sorry if I’m being stupid, but where do I access the ‘control my spend’ feature in the app? If I search it, I just get links to web pages outside the app. I can’t find the place where I actually do this.
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUKSupport Customer service live chat, who told me to call the Protection Team, but the number they gave me didn’t work. So i called customer services, who said they’d call me back within a few hours on Tuesday, but never did. Yesterday I didnt receive a call and was at work so couldnt call
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Aaron Montgomery
(@AaronMontMUFC) reported
@ThreeUK your the worst ****** network on the planet
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Byron Welton
(@byronieee) reported
@ThreeUKSupport I can’t log into my app because it requests a pin to be sent to my phone via text, but I can’t receive any phone calls or texts as I have no signal - Byron
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Neil Passmore
(@neilpassmore) reported
from
Swansea, Wales
@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Stuart Henderson
(@sthen_) reported
@ThreeUKSupport Thanks for the info. It's actually a router rather than a phone where I'm having the biggest issues and is using 4G not 3G. I'll do some more tests. Checking my notes it seems to have started working less well since the cell came back after an outage on 30 May
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philwoodford
(@philwoodford) reported
@ThreeUKSupport I need some help, but am getting no response from anyone in the live chat in your app. Can you assist?
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Scooby Smith
(@Julesifer23) reported
@ThreeUK is your network data ever going to be ok. Have been a customer for a few years now, and the service once was fantastic, now I'm lucky if I get any internet on my phone.
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Peso
(@Peso______) reported
@ThreeUKSupport Thanks - yes it’s not commecting anywhere. The Virgin Media Wifi link takes me to a Three website, which tells me the phone should automatically connect to Three Wifi, but this never appears in my list of available wifi connections
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Elizabeth Meager
(@lizzieameager) reported
@ThreeUKSupport Hi, they say it takes 48 hours to send so I have to wait but then it never arrives. And nope I can't access it because I have left 3 now so the app says I'm not entering a 3 number when I try to log in