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3 (Three)

3 (Three) outages and service status in Ashford-in-the-Water, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Ashford-in-the-Water, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ashford-in-the-Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ashford-in-the-Water, England

The most recent 3 (Three) outage reports came from the following cities: Sheffield.

CityProblem TypeReport Time
Sheffield Internet 20 days ago
Sheffield Internet 23 days ago
Sheffield Internet 1 month ago
Sheffield Phone 1 month ago
Sheffield Phone 1 month ago
Sheffield Phone 2 months ago

Community Discussion

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3 (Three) Issues Reports Near Ashford-in-the-Water, England

Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • LeonElsesNo1Fan
    Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England

    @ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help

  • nickroffey1983
    Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England

    @ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.

  • GlennJHarris
    Glenn (@GlennJHarris) reported from Sheffield, England

    @ThreeUK I’ve tried both these options and neither have been to solve the issue

  • Mrpud2u
    Sam Groves (@Mrpud2u) reported from Sheffield, England

    The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite

  • jimjamyahauk
    James Little (@jimjamyahauk) reported from Sheffield, England

    @ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.

  • Warmheart_SoG
    Warmheart 🇮🇪🇬🇧 (@Warmheart_SoG) reported from Sheffield, England

    @ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!

  • cdonfielding
    Donna Fielding (@cdonfielding) reported from Sheffield, England

    @ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars

  • LeonElsesNo1Fan
    Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England

    @ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...

  • MentoringJt
    Caring Companions @Domestic Goddess (@MentoringJt) reported from Sheffield, England

    @ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.

  • marie_kate2
    🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • mikemarcus
    Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from New Mills, England

    @ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.

  • jimjamyahauk
    James Little (@jimjamyahauk) reported from Sheffield, England

    @ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.

  • bethanyrose14
    bethclayton (@bethanyrose14) reported from Sheffield, England

    worst thing i’ve ever done joining @ThreeUK @ThreeUKSupport absolute dog shite

  • GriftersUnited
    John G (@GriftersUnited) reported from Sheffield, England

    @ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.

  • kasimsaheb9
    kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • jimjamyahauk
    James Little (@jimjamyahauk) reported from Sheffield, England

    @ThreeUKSupport No tech case raised or support offered. Was a bit odd.

  • madmac2003
    Darren Wright (@madmac2003) reported from Chapel-en-le-Frith, England

    @ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Asklowey
    Anthony Rocca (@Asklowey) reported

    @ThreeUK the outage is presumably not down to a piece of faulty equipment but some sort of unauthorised change on the network just shows that three are not in control of how they manage their infrastructure. Time to say goodbye.

  • RichGrannell
    Ricky G (PoisonKop) (@RichGrannell) reported

    Yet again the @ThreeUK network is down. Just after announcing that the merger with @VodafoneUK has been completed. Brilliant!

  • _KayFabe_
    Amy W (@_KayFabe_) reported

    @mnicrypto88 @ThreeUK Absolutely, this happens way too often. I just had a look to cancel and they want £188 for it!

  • teeux22
    𝓐𝓭𝓪. (@teeux22) reported

    Course 3 are gonna have an issue. @ThreeUK sort it out.

  • dillz2077
    dillz2077 (@dillz2077) reported

    @ThreeUK Don’t offer any compensation though do you. Load of **** as a service

  • JoleneBrake
    BrakeB🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoleneBrake) reported

    @ThreeUK This is shocking service ! All day and no access to phone calls ! Dread to think calls I’ve missed and not also being able to contact my children to confirm where they are on way home from school

  • KatyGibsonWales
    Katy Gibson (@KatyGibsonWales) reported

    @ThreeUK But will how sorry you are reflect on my bill? Doesn't help me speak to the hospital or surgery today

  • Et339
    Ceejay (@Et339) reported

    @ThreeUK Jeez!! Totally forgot am still on this network. Probably had better signals shouting at my next door neighbour. Shambles!

  • Jabba42083
    Andrew Lewington (@Jabba42083) reported

    @ThreeUK It's OK, @Ofcom wont do anything as usual and you'll keep providing poor service and getting away with it

  • laurak180905
    Laura King (@laurak180905) reported

    @ElizOla_ @ThreeUK @O2 O2 is down too I think, I've not been able to make calls since yesterday, neither can my daughter