3 (Three) outages and service status in Ashford-in-the-Water, England

Problems in the last 24 hours in Ashford-in-the-Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ashford-in-the-Water, England

The most recent 3 (Three) outage reports came from the following cities: Sheffield.

City	Problem Type	Report Time
Sheffield	Wi-fi	17 days ago
Sheffield	Internet	1 month ago
Sheffield	Internet	1 month ago
Sheffield	Internet	2 months ago
Sheffield	Phone	2 months ago
Sheffield	Phone	2 months ago

Community Discussion

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3 (Three) Issues Reports Near Ashford-in-the-Water, England

Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:

• 
  John G (@GriftersUnited) reported 16 seconds ago from Sheffield, England

  @S10Blade @ThreeUK Still sod all network coverage here. Restarted phone twice now just to be sure. Not exactly filling me with hope for next few days when I’ll have no WiFi and was reliant on mobile actually doing what I pay them for!

• 
  dankirk1 (@dankirk11) reported 6 minutes ago from Sheffield, England

  @ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for

• 
  Nick Roffey TBC (@nickroffey1983) reported 8 minutes ago from Sheffield, England

  Once again @ThreeUK service on mobile is terrible. S8 in Sheffield and I can’t use data at all without WiFi on. This is another week with poor service. Turned phone one and off, data on and off but nothing improves

• 
  James Little (@jimjamyahauk) reported 11 minutes ago from Sheffield, England

  @ThreeUKSupport No tech case raised or support offered. Was a bit odd.

• 
  Sarah Loates (@SarahLoates) reported 14 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

• 
  Mike Marcus 🏴🇪🇺 (@mikemarcus) reported 19 minutes ago from New Mills, England

  @ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.

• 
  Mike Marcus 🏴🇪🇺 (@mikemarcus) reported 22 minutes ago from Ashford-in-the-Water, England

  @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

• 
  John G (@GriftersUnited) reported 24 minutes ago from Sheffield, England

  @S10Blade Sounds like same for me. Except I’ve no network coverage being found for @ThreeUK so I was reliant on router being on. Come tomorrow I won’t even have that so I hope to wake up to some clue why that’s failing on me too.

• 
  Jon (@jondickinson) reported 26 minutes ago from New Mills, England

  @ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.

• 
  Jeanette Kent (@jaykayl) reported 32 minutes ago from Derbyshire, England

  @ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork

• 
  Sophie Bottrell (@SophBotts) reported 33 minutes ago from Sheffield, England

  @ThreeUKSupport I took out a contract as I thought I couldn’t upgrade, then customer care told me I could upgrade so they ‘cancelled’ the contract I had taken out, long story short they hadn’t cancelled it and after phoning twice more I was billed me £73 which has since been refunded, but..

• 
  trishtrosh (@moonshinetrish) reported 35 minutes ago from Sheffield, England

  @ThreeUK your customer service stinks! After being promised a refund for money taken in error three times it still hasn’t been refunded. Will be cancelling all four of my family accounts ASAP #shitcustomerservice

• 
  Sam Groves (@Mrpud2u) reported 43 minutes ago from Sheffield, England

  @ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service

• 
  Donna Fielding (@cdonfielding) reported 44 minutes ago from Sheffield, England

  @ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars

• 
  Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported 45 minutes ago from Sheffield, England

  @ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help

• 
  Sarah Loates (@SarahLoates) reported 45 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

• 
  Alex A (@BigArby) reported 50 minutes ago from Sheffield, England

  @ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.

• 
  Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported 51 minutes ago from Sheffield, England

  @ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...

• 
  kasim saheb (@kasimsaheb9) reported 52 minutes ago from Derbyshire, England

  @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

• 
  Caring Companions @Domestic Goddess (@MentoringJt) reported 55 minutes ago from Sheffield, England

  @ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 4 minutes ago

  For **** sake @smartymoblie get your system fixed we now have no phone or internet @threeuk pull your socks up this is downright disgusting we had 10meg 18 months ago now nothing

• 
  ARDA BATIKAN DURGUT (@durgut_arda1) reported 8 minutes ago

  I've been using @ThreeUK for a long time and was usually happy with it, but for the last two days the internet has been incredibly bad... It's almost completely unresponsive. It's really disappointing that it's this bad in London. @ThreeUKSupport

• 
  •Tushker Gall 🐾 (@Tushker_Gall) reported 10 minutes ago

  why don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"

• 
  Karl Austin (@KarlAustin) reported 11 minutes ago

  What is going on @VodafoneUK ? Ever since you bought @ThreeUK your network has been awful. An Edge signal in the middle of @LoveMeadowhall ?!! Frequent zero throughput, degraded signal strength *everywhere*. It's like going back in time 20 years!

• 
  Jean Cassidy (@jeanniecass) reported 11 minutes ago

  @ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!

• 
  Darryl (Dazzle) Brace (@DazzleB007) reported 13 minutes ago

  Is it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???

• 
  H (@trouvailler_) reported 17 minutes ago

  @ThreeUK I need urgent help. I’m overseas and have purchased a data pack but my service doesn’t work at all. Can’t even call the three customer care number. Can you please assist.

• 
  David (@David0728499891) reported 20 minutes ago

  @ThreeUK Your network is getting worse dropping all the time and you want to charge more 7.3% you having a laugh. I will be leaving after 14 years of being with your company 😡

• 
  Ben Jones (@sthelens101) reported 21 minutes ago

  @ThreeUKSupport can you dm me as I’m having issue transferring my eSIM to a device as I can’t get past your mfa on the website as it only sends a code to my mobile number

• 
  andrew (@Jonesy3937) reported 22 minutes ago

  @ThreeUKSupport are there any problems in the Newport area? My daughter's I phone isn't connecting