3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford-in-the-Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashford-in-the-Water, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Derbyshire, Dronfield, Chesterfield and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Derbyshire |
Internet | |
| Dronfield |
Internet | |
| Chesterfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Ashford-in-the-Water, England
Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:
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Warmheart 🇮🇪🇬🇧
(@Warmheart_SoG) reported
from
Sheffield, England
@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport I have had the sim for around 3 years. My postcode is S8 9FP. The signal hasn’t been an issue until the last few months as noted before.
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Tim Chambers
(@timchambers321) reported
from
Chesterfield, England
@dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
Once again @ThreeUK service on mobile is terrible. S8 in Sheffield and I can’t use data at all without WiFi on. This is another week with poor service. Turned phone one and off, data on and off but nothing improves
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport Since three had issues with their network a few weeks ago I realised there was a problem. Overall I would say three months since service started to diminish. My first two years on three were excellent but since my latest renewal it’s not been as good.
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Zimbob
(@Jamesszymczak) reported
from
Sheffield, England
@ThreeUKSupport I have restarted, reset network settings and got a new sim card
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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trishtrosh
(@moonshinetrish) reported
from
Sheffield, England
@ThreeUK your customer service stinks! After being promised a refund for money taken in error three times it still hasn’t been refunded. Will be cancelling all four of my family accounts ASAP #shitcustomerservice
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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bethclayton
(@bethanyrose14) reported
from
Sheffield, England
worst thing i’ve ever done joining @ThreeUK @ThreeUKSupport absolute dog shite
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Tracey
(@witchit80) reported
from
Sheffield, England
@ThreeUK Not for me. 3rd full day without mobile data. Not good enough 3. And before you suggest it @ThreeUK I've tried switching it on and off several times and doing a manual network roam. When I rang 333 they were worse than useless - said they couldn't do anything basically
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Bradley
(@Philbradley) reported
@ThreeUKSupport Yes, I spoke to 3 support and was told my email address would be taken off your system. A company that knows what it is doing will verify an email address before starting to use it.
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Michæl
(@MikePugh86) reported
@ThreeUK Please sort our your antennas in the Basingstoke station area. I am fed up beyond belief at the fake I have full signal, apparently, and yet nothing loads... It is 2021, I should have to go up to the roof just to get some signal 🙄
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Cezza
(@CezzaGazelle) reported
@ThreeUKSupport I’ve been on the phone all day! I have been given zero information about how this has happened and all it’s done is caused me a load of stress. I will be putting a complaint through. It’s just not ok. Thanks for your help.
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Michæl
(@MikePugh86) reported
@ThreeUK Please sort our your antennas in the Basingstoke station area. I am fed up beyond belief at the fake I have full signal, apparently, and yet nothing loads... It is 2021, I shouldn’t have to go up to the roof of my offices just to get some signal 🙄
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Laura✨
(@xLaura) reported
@ThreeUKSupport Unless you’re going to let me cancel my contract a year and a half early... FOR FREE. Considering I have this issue every month on the “UK’s fastest”. Beyond a joke. I don’t want discounts, I want a phone that works. I shouldn’t have to rely on wifi when I have unlimited data.
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Rebecca Dakin
(@GBSexpert) reported
@ThreeUKSupport Yes it’s a new contract I’m about 3 months in. Very happy with the network, it’s just the phone. I need the Google play or I phone to get the apps I need for work. I hope there’s something you can do please🤞🏼
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Mushtaq Khan
(@mushtaqkhan7637) reported
@ThreeUKSupport What do you mean options I’ve been in chat many times look at the notes never have they fix the issue not once it getting annoying know July is I think my contract is over will be seriously looking at moving I’ve been with three for over a decade know
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Ellis Linford-Pill
(@ellislinfordp) reported
The signal from @ThreeUK in London is really poo
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Cezza
(@CezzaGazelle) reported
Absolutely appalling customer services. Someone managed to take out a contract in my name and I’ve had no support. Please tell me how that’s possible and so easy to do without security checks??!! @ThreeUK
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Ellis Linford-Pill
(@ellislinfordp) reported
@ThreeUKSupport It says 4G but doesn’t connect. Many different areas. Vauxhall, Marylebone yesterday, London in general is very poor