3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Ashford-in-the-Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (54%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Ashford-in-the-Water, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 17 days ago |
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Sheffield
|
Internet | 20 days ago |
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Sheffield
|
Internet | 29 days ago |
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Sheffield
|
Phone | 29 days ago |
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Sheffield
|
Phone | 1 month ago |
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Sheffield
|
Phone | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Ashford-in-the-Water, England
Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:
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Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England@ThreeUK Been with you 11 years. Never had a problem 👍
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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James Little (@jimjamyahauk) reported from Sheffield, England@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
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dankirk1 (@dankirk11) reported from Sheffield, England@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for
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Donna Fielding (@cdonfielding) reported from Sheffield, England@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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kasim saheb (@kasimsaheb9) reported from Derbyshire, England@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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James Little (@jimjamyahauk) reported from Sheffield, England@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
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Sam Groves (@Mrpud2u) reported from Sheffield, EnglandThe mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
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James Little (@jimjamyahauk) reported from Sheffield, England@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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Caring Companions @Domestic Goddess (@MentoringJt) reported from Sheffield, England@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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John G (@GriftersUnited) reported from Sheffield, England@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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Glenn (@GlennJHarris) reported from Sheffield, England@ThreeUK I’ve tried both these options and neither have been to solve the issue
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Darren Wright (@madmac2003) reported from Chapel-en-le-Frith, England@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from New Mills, England@ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.
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Warmheart 🇮🇪🇬🇧 (@Warmheart_SoG) reported from Sheffield, England@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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James Martin (@ajameschristian) reported@JamieSteeper @ThreeUKSupport Yes it’s absolutely useless, not fit for purpose. They dismantled a Three mast on the grounds of brigg town football club reducing the network capacity and now they probably wonder why everyone else’s internet has ground to a halt.
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cmqmimi (@MinqiCheng) reported@ThreeUKSupport I have reset password, reinstall app multiple times. Just chatted to someone on your website who told me i need to reset my phone or contact Apple as it's a phone issue. This is ridiculous - when my 100 other apps are working perfectly, you can't just tell me my phone is wrong
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Gordon Leslie (@650Rglc) reported@ThreeUKSupport InUSA payg321sim connected to ATTonly option here and cannot make voicecalls ATT message says due technicalcompatibility use data.3UK Level 1 tech spent hour on Chat then Level2disconnected me-messaged to call back but unable as no voice service Howto get service?
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Tedds04 (@Tedds04) reported@ThreeUKSupport Ok. Can this team deal with issues such as three irresponsibly lending and making people feel scared because of unpaid debts? 🤬
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ckelly (@cjk1971) reported@ThreeUK my broadband isn't working for watching the online programmes on tv since March iv just spoke to someone from three on the phone and she says there waiting for a fix so why am I paying full price for a service that doesn't work for what I wanted it for not happy
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Aly_Cat (@aly_cat45) reported@ThreeUKSupport 13/14 months. I have literally been told I could only be offered extension on payment date and £20 off. Doesn't really help in the long run....I will not be renewing with 3. The amount I pay is extortionate.
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Hope-Marie Bonnen (@HopeMarieBonnen) reportedI never had spam callers with @virginmedia why do I get like 10 a day with @ThreeUK constantly blocking unknown numbers is getting on my nerves.
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Nathan Bruce (@NJBruce29) reported@ThreeUK why are your new customer deals better then the deals you offer to existing customers? No reward for loyalty. 👍
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Jamie Steeper (@JamieSteeper) reported@ajameschristian @ThreeUKSupport I am have same problem the internet speed is Mental James I am relying on my internet for an App used to provide details of service users am caring for and it just can’t connect to the internet
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CryptoGeezerUK (@CryptoGeezerUk) reported@ThreeUKSupport me99tl past week signal has dropped out 4 times in 3 days. Always engineer works on the mast, is it an upgrade? Or rubbish mast?