3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford-in-the-Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashford-in-the-Water, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield, Dronfield, Chesterfield and Buxton.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Phone | |
| Sheffield |
Phone | |
| Sheffield |
Phone | |
| Sheffield |
Phone | |
| Sheffield |
Total Blackout | |
| Sheffield |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Ashford-in-the-Water, England
Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for
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Darren Wright
(@madmac2003) reported
from
Chapel-en-le-Frith, England
@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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Alex A
(@BigArby) reported
from
Sheffield, England
@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@ThreeUK I’ve tried both these options and neither have been to solve the issue
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
New Mills, England
@ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.
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Peter Spencer
(@_PeterSpencer) reported
from
Sheffield, England
@ThreeUKSupport Hi the problems seem to be resolved now. Thanks
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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Caring Companions @Domestic Goddess
(@MentoringJt) reported
from
Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Alex A
(@BigArby) reported
from
Sheffield, England
Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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Raquelquefois
(@raquelquefois) reported
from
Sheffield, England
@ThreeUKSupport I don’t want to put the sim in the phone until I know my number is live on your network. Can I not do that?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Goldie🇪🇺🇬🇧🇨🇦
(@MartinGoldie) reported
It is because of this that I avoided contacting them and kept paying for services I didn’t need. @ThreeUK @ThreeUKSupport Please make it as easy to cancel or change services within your account settings as it is to signup to new services. Ease of use would be worth switching for.
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Diogo
(@diogolamaral) reported
@ThreeUKSupport I just had the most surreal experience with your customer support (Nayan). An ongoing issue in Lewisham area for more than 4 months, I have no service and only feedback I get is, "wait 7 days" to see if that helps.
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Aaron Gibson
(@aarongibson) reported
@ThreeUKSupport 1. Thoroughly hacked off with you guys. Since I returned to the network in July I have had nothing but trouble and incompetence from your representatives here and overseas. Let me paint the picture over the next few tweets...
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Jeremy Davies
(@DaviesJeremy) reported
@Graham_Beedie @ThreeUKSupport @aaronbrockhurst Same here - was going to renew - then simple item as reset password / no support from Three - looks like time to move on !
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Tony conway
(@Bone1976Tony) reported
@ThreeUK @Speedtest Yeah 3 should never boast of anything until you sort out the halfwits you employ in customer service
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Aaron Gibson
(@aarongibson) reported
@ThreeUKSupport 2. So I've previously been a Three customer several years ago and decided to return to the network in July this time on a business contract. The experience (or rather ordeal) was thoroughly horrific - over 2 hours spent in the Bournemouth Castlepoint store...
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Sophiemay 🐝
(@sophiemaybird_) reported
@ThreeUKSupport hi! I spoke to someone on the live chat this afternoon and asked for my usage information to prove my phone's been in use for my insurance. She said she had emailed it but 8 hours later still nothing and I can't see it on my app or account 😭 can u help?
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Aaron Gibson
(@aarongibson) reported
@ThreeUKSupport 4. having realised they has set some new record for terrible customer care they asked me if "I wouldn't mind" giving them a 9 or 10 for their service that day on the following customer survey as anything less would be a poor reflection on their customer service...
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Peej
(@pollyjo12) reported
@ThreeUK been trying to sort an important issue your vust service are appalling..
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Emma 🗺 🇬🇧
(@travel_obsessed) reported
@ThreeUKSupport It’s not working on my iPhone voicemail area like it did with O2. I need to have the ability to save the recording and didn’t realise it would be any different with 3. Is there a cooling off period with a new contract?