3 (Three) outages and service status in Ashford-in-the-Water, England

Problems in the last 24 hours in Ashford-in-the-Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ashford-in-the-Water, England

The most recent 3 (Three) outage reports came from the following cities: Sheffield.

City	Problem Type	Report Time
Sheffield	Internet	18 days ago
Sheffield	Wi-fi	3 months ago
Sheffield	Phone	4 months ago
Sheffield	Internet	4 months ago

Community Discussion

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3 (Three) Issues Reports Near Ashford-in-the-Water, England

Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:

• 
  Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported 9 minutes ago from Sheffield, England

  @ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help

• 
  Donna Fielding (@cdonfielding) reported 11 minutes ago from Sheffield, England

  @ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars

• 
  Zimbob (@Jamesszymczak) reported 11 minutes ago from Sheffield, England

  @ThreeUKSupport I have restarted, reset network settings and got a new sim card

• 
  Shameer Seepersand (@SeepersandSham) reported 21 minutes ago from Derbyshire, England

  @ThreeUK absolute poor, insulting service yesterday

• 
  Darren Wright (@madmac2003) reported 23 minutes ago from Chapel-en-le-Frith, England

  @ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.

• 
  Mike Marcus 🏴🇪🇺 (@mikemarcus) reported 34 minutes ago from Ashford-in-the-Water, England

  @ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks

• 
  Jon (@jondickinson) reported 37 minutes ago from New Mills, England

  @ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.

• 
  Tony B (@Saltbar) reported 37 minutes ago from Derbyshire, England

  @ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?

• 
  Leanne (@LeanneCoates1) reported 38 minutes ago from Sheffield, England

  Asif sorting car insurance isn’t annoying enough, my phone signal is ******* 1 bar in my house and they can’t hear me arghhhh🤬 @ThreeUK

• 
  Glenn (@GlennJHarris) reported 42 minutes ago from Sheffield, England

  @ThreeUK I’ve tried both these options and neither have been to solve the issue

• 
  Sarah Loates (@SarahLoates) reported 42 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

• 
  Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported 48 minutes ago from Sheffield, England

  @ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...

• 
  John G (@GriftersUnited) reported 50 minutes ago from Sheffield, England

  @S10Blade @ThreeUK Still sod all network coverage here. Restarted phone twice now just to be sure. Not exactly filling me with hope for next few days when I’ll have no WiFi and was reliant on mobile actually doing what I pay them for!

• 
  Alex A (@BigArby) reported 51 minutes ago from Sheffield, England

  Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts

• 
  Mark McCaughrean (@markmccaughrean) reported 54 minutes ago from Hope, England

  @katebevan @JRJHealey @ThreeUK I’ve been staring at that for a while & can’t see it as anything other than wilful gouging. £6/GB would be pretty bad in my book, but the same amount for 1/1000th?! There can’t be any reasonable upstream cost explanation – it’s ugly capitalist profiteering, pure & simple.

• 
  Jen Parry (@JenParry9) reported 54 minutes ago from Sheffield, England

  @ThreeUK super disappointed that my 24m contract has expired and instead of automatically moving me to a sim only contract you have charged me exactly the same (£42!) for the coming month even though the handset is paid off. Not the service I expect after years of custom 👎👎

• 
  Mike Marcus 🏴🇪🇺 (@mikemarcus) reported 55 minutes ago from Ashford-in-the-Water, England

  @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

• 
  JD Maycock (@JDMaykes) reported 56 minutes ago from Sheffield, England

  @ThreeUK @ThreeUKSupport It appears that I cannot receive any incoming calls as it says number is disconnected and I cannot make outgoing calls. How do I fix this?

• 
  Peter Spencer (@_PeterSpencer) reported 58 minutes ago from Sheffield, England

  @ThreeUKSupport Hi the problems seem to be resolved now. Thanks

• 
  Warmheart 🇮🇪🇬🇧 (@Warmheart_SoG) reported 59 minutes ago from Sheffield, England

  @ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robin Cornelius (@robincornelius) reported 1 minute ago

  Terrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data

• 
  ThEUnReaLWuN (@ThEUnReaLWuN) reported 3 minutes ago

  After being a loyal customer for nearly 8 years time to cancel my @ThreeUK contact. Pay for TRULY unlimited mobile data then pay EXTRA to #GoRoam as you need data the most on holiday but you only get 12gb!! Absolute joke, it lasted 1 day!!

• 
  DP9012 (@wiganath1932) reported 3 minutes ago

  @ThreeUK I have purchased a 60GB auto renew pack from you and am still being told that my balance is £0. This happened to me last month I am a rolling contract PAYG customer and last month you took £35 off me when I only wanted to top up £10. Can somebody please help? #three

• 
  Le Pèlerin⭐⭐ (@betu4ever) reported 4 minutes ago

  @jehmyE The worst of them all got to be these 🐀 @ThreeUK I am getting even sick thinking about them

• 
  David Clarke (@DavidCl88428325) reported 5 minutes ago

  @ThreeUKSupport .....1700hrs yet again your network has failed us bt54 area, no calls, no texts, no data.....

• 
  Gary Beckett (@garycbeckett) reported 6 minutes ago

  @ThreeUKSupport I have the serial number of a purchase but need the imei number is this possible please - your shop can not help me

• 
  Rosie Adams (@romanysands) reported 9 minutes ago

  @andrejpwalker @paramountplus @ThreeUK Never mind THAT! Are you OK?!🙏

• 
  enter shakira𓅮 (@BARFJAMiN) reported 9 minutes ago

  congrats to @threeuk for finally working out how to send an emergency alert, ten minutes after every other network, then sending it again two minutes later to be sure. it’s a start, lads. might be funny to hear of nuclear apocalypse ten minutes after i’ve already been vaporised

• 
  Cookie (@jamescookdev) reported 13 minutes ago

  Why is dealing with @ThreeUK such a massive ballache? Cancelled home broadband 2 weeks ago. Supposed to receive instructions from DPD on how to return the router. Nothing ever arrived. I will be charged if they don't receive it back. Tried to speak to them through live chat today. Takes forever to bypass the chatbot and and speak to a real person and when you finally get someone they reply so slowly it takes forever to sort anything out. Session times out while I'm busy trying to get some actual work done (that's how slow they are to reply). Website logs me out. I lose all the progress I've made. Try and log back in and their site is broken. Just ******* shoot me now.

• 
  Danielle (@elektramonster) reported 13 minutes ago

  @ThreeUK @ThreeUKSupport this service is becoming worse, have just arrived in weybourne Norfolk and it's dead. Have to drive over half hr in any direction to get scraps of signal. Having to rely on free WiFi just to let family know we're alive! What is going on?! #three