3 (Three) service status in Ashford-in-the-Water, England

Problems in the last 24 hours in Ashford-in-the-Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Ashford-in-the-Water, England

The most recent 3 (Three) outage reports came from the following cities: Sheffield.

City	Problem Type	Report Time
Sheffield	Internet	19 days ago
Sheffield	Internet	23 days ago
Sheffield	Internet	1 month ago
Sheffield	Phone	1 month ago
Sheffield	Phone	1 month ago
Sheffield	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Ashford-in-the-Water, England

Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:

• 
  Sarah Loates (@SarahLoates) reported 2 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

• 
  Warmheart 🇮🇪🇬🇧 (@Warmheart_SoG) reported 3 minutes ago from Sheffield, England

  @ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!

• 
  Nick Roffey TBC (@nickroffey1983) reported 7 minutes ago from Sheffield, England

  Once again @ThreeUK service on mobile is terrible. S8 in Sheffield and I can’t use data at all without WiFi on. This is another week with poor service. Turned phone one and off, data on and off but nothing improves

• 
  Shameer Seepersand (@SeepersandSham) reported 9 minutes ago from Derbyshire, England

  @ThreeUK absolute poor, insulting service yesterday

• 
  Nick Roffey TBC (@nickroffey1983) reported 10 minutes ago from Sheffield, England

  @ThreeUKSupport I have had the sim for around 3 years. My postcode is S8 9FP. The signal hasn’t been an issue until the last few months as noted before.

• 
  Tracey (@witchit80) reported 13 minutes ago from Sheffield, England

  @ThreeUK Not for me. 3rd full day without mobile data. Not good enough 3. And before you suggest it @ThreeUK I've tried switching it on and off several times and doing a manual network roam. When I rang 333 they were worse than useless - said they couldn't do anything basically

• 
  James Little (@jimjamyahauk) reported 17 minutes ago from Sheffield, England

  @ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.

• 
  trishtrosh (@moonshinetrish) reported 22 minutes ago from Sheffield, England

  @ThreeUK your customer service stinks! After being promised a refund for money taken in error three times it still hasn’t been refunded. Will be cancelling all four of my family accounts ASAP #shitcustomerservice

• 
  Sarah Loates (@SarahLoates) reported 24 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

• 
  🌹M-K🌹 (@marie_kate2) reported 24 minutes ago from Matlock, England

  @ThreeUK Been with you 11 years. Never had a problem 👍

• 
  bethclayton (@bethanyrose14) reported 27 minutes ago from Sheffield, England

  worst thing i’ve ever done joining @ThreeUK @ThreeUKSupport absolute dog shite

• 
  Sarah Loates (@SarahLoates) reported 30 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

• 
  James Little (@jimjamyahauk) reported 34 minutes ago from Sheffield, England

  @ThreeUKSupport No tech case raised or support offered. Was a bit odd.

• 
  Zimbob (@Jamesszymczak) reported 41 minutes ago from Sheffield, England

  @ThreeUKSupport I have restarted, reset network settings and got a new sim card

• 
  James Little (@jimjamyahauk) reported 43 minutes ago from Sheffield, England

  @ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.

• 
  Donna Fielding (@cdonfielding) reported 43 minutes ago from Sheffield, England

  @ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars

• 
  Nick Roffey TBC (@nickroffey1983) reported 44 minutes ago from Sheffield, England

  @ThreeUKSupport Since three had issues with their network a few weeks ago I realised there was a problem. Overall I would say three months since service started to diminish. My first two years on three were excellent but since my latest renewal it’s not been as good.

• 
  Sam Groves (@Mrpud2u) reported 45 minutes ago from Sheffield, England

  The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite

• 
  Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported 51 minutes ago from Sheffield, England

  @ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...

• 
  Nick Roffey TBC (@nickroffey1983) reported 58 minutes ago from Sheffield, England

  @ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zia Khan (@ZiaKan) reported 4 minutes ago

  @GregglesTV @ThreeUK Now I just need a amazing deal on the S21 ultra from @ThreeUK for being a loyal customer lat 7yrs!!!

• 
  Lee Baines (@lee_baines) reported 5 minutes ago

  @ThreeUKSupport 4G down AGAIN. LL14 1UU. Absolutely over this nonsense.

• 
  Elizabeth (@ialyrn) reported 7 minutes ago

  @dodj_defur @bearpaw4242 @ThreeUK Next thing to do then, is be absolutly sure your phone is fully networked unlocked. Most of the time they are now, but wouldnt surprise me if some phones are still network locked. If you got it from Carphone warehouse or something, your probably good to go

• 
  Chuck (@MissAnthrope_96) reported 8 minutes ago

  Can't believe I've had an issue with my phone number on the Three network since March and nearly a year on @ThreeUK are still refusing to sort it and continue to fob me off. Absolute gold star for customer service there 👍🏼

• 
  Siobhan Gallagher (@siobhang0507) reported 10 minutes ago

  @ThreeUKSupport really disappointed with your current level of service. On sim replay 3 in the post! None have arrived. How can live chat not know we are in a national lockdown???

• 
  Mark Williams (@markwilliams4) reported 10 minutes ago

  @ThreeUKSupport Your website stopped accepting my password. So I tried resetting the password, all I get is "my3auth.text.generic.error". Can you fix please?

• 
  Kennylom4@ (@kennylom4) reported 12 minutes ago

  @ThreeUKSupport is there anyway I can speak to anyone in the UK rather than India. Its a ******* disgrace the service im getting online.

• 
  Loo Loo Moakes (@moakes_loo) reported 13 minutes ago

  @ThreeUKSupport Please can I have the contact details to lodge a complaint- we are very distressed by the lack of compassion and continuous mistakes by Three. My daughter now has to wait 3 days until her account is reactivated and a new SIM arrives.

• 
  Danielle Prostrollo (@prostrollo) reported 13 minutes ago

  @ThreeUKSupport hiya! Can you give any kind of update about the network outage in Norwich? I spoke to a tech yesterday who thought it would be a matter of hours but I’m still having issues (and the website says there’s still known problems)

• 
  Matt Atkinson (@AtkinzM) reported 15 minutes ago

  @ThreeUKSupport We live in Bradford but barely gets any signal anywhere.