3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ashford-in-the-Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashford-in-the-Water, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ashford-in-the-Water, England
Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Donna Fielding
(@cdonfielding) reported
from
Sheffield, England
@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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Warmheart 🇮🇪🇬🇧
(@Warmheart_SoG) reported
from
Sheffield, England
@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@ThreeUK I’ve tried both these options and neither have been to solve the issue
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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Caring Companions @Domestic Goddess
(@MentoringJt) reported
from
Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Jones
(@neil_jones71) reported
@sixteenthCgirl @ThreeUK Sorry to hear this. I've always had good customer service from them. I hope it all gets sorted ASAP!
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Cask
(@cask_uk) reported
2/5 Very friendly staff at the store but I cannot fathom how there is a complete disconnect between the stores and the @ThreeUKSupport dept in India. The stores cannot track my order or help me with my missing phone, nor can they call @DPDgroup_newsto find out where it is.
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Dean Bubley
(@disruptivedean) reported
Some rather questionable data points from @ThreeUK in its "Mobile Britain 2022" report - What % of #5G traffic on 3UK network is from phones vs. fixed-wireless home broadband? - Fewer phone calls but longer duration. Interesting but needs a split by type of call, eg B2C vs B2B
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Dave
(@DaveWilliams740) reported
@ThreeUKSupport I have but their pre-prepared script doesn’t cover the issue.
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Jo Baker
(@JoB4ker) reported
@ThreeUKSupport I'm afraid I have to take that back Laura. I've since had the worst experience and the worst download speeds (average 2-3 mbps) and your support team are suggesting I should just leave SMARTY. I will tweet further.
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YorkshireTaff
(@YorkshireTaff) reported
@ThreeUKSupport I gave it to the new provider and it switched without a problem. It's been running for a coupe of months. Thanks Jade...
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Twoje Kino Online
(@kino_filmy) reported
@ThreeUK what's wrong with u, since 3 w's poor services @KingstonHospNHS area
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twice2blessed
(@maivanatee) reported
@ThreeUK freakin annoyed. Its like they dont read from same script. I am jus about to cancel all 4 contracts in my house and change provider. Cant be dealing with such
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𝓔𝓶𝓶𝓪 💙
(@emma1883) reported
@GregScottTV @ThreeUK Oh my god. Really?! 😲 Sort it out @ThreeUK, surely you are better than this? Someone has died and you still want money to cancel their contract? Vile. #CompaniesToAvoid
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Allan Hailstone (not Alan)
(@allhailtwit) reported
@sixteenthCgirl @ThreeUK Initiate a "formal complaint" under their internal complaints procedure - don't just "complain". I did that with Three and got a free month's internet reasonably quickly.