3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford-in-the-Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ashford-in-the-Water, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Phone | |
| Chesterfield |
Phone | |
| Buxton |
Phone | |
| Sheffield |
Phone | |
| Sheffield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ashford-in-the-Water, England
Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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Jen Parry
(@JenParry9) reported
from
Sheffield, England
@ThreeUK super disappointed that my 24m contract has expired and instead of automatically moving me to a sim only contract you have charged me exactly the same (£42!) for the coming month even though the handset is paid off. Not the service I expect after years of custom 👎👎
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUKSupport What’s really “great” is when you suffer 2 power cuts locally and realise you’ve lost all mobile services too. Why has my network coverage vanished & why did your service let me down when I needed it the most?
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John G
(@GriftersUnited) reported
from
Sheffield, England
@S10Blade @ThreeUK Still sod all network coverage here. Restarted phone twice now just to be sure. Not exactly filling me with hope for next few days when I’ll have no WiFi and was reliant on mobile actually doing what I pay them for!
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John G
(@GriftersUnited) reported
from
Sheffield, England
@S10Blade @ThreeUK Powercuts at 10-1030pm though seems out of character. You’d expect earlier if it was a surge that did it. I’m more annoyed my 4G coverage seems to have dropped by 2 bars and yet no explanation from @ThreeUKSupport for this but I get txts saying issues when seemingly aren’t any
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Leanne
(@LeanneCoates1) reported
from
Sheffield, England
Is anyone else with the network @ThreeUK and think their signal/ service is absolutely shite! 🤬
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Buxton, England
@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
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John G
(@GriftersUnited) reported
from
Sheffield, England
@S10Blade Sounds like same for me. Except I’ve no network coverage being found for @ThreeUK so I was reliant on router being on. Come tomorrow I won’t even have that so I hope to wake up to some clue why that’s failing on me too.
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JD Maycock
(@JDMaykes) reported
from
Sheffield, England
@ThreeUK @ThreeUKSupport It appears that I cannot receive any incoming calls as it says number is disconnected and I cannot make outgoing calls. How do I fix this?
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Leanne
(@LeanneCoates1) reported
from
Sheffield, England
Asif sorting car insurance isn’t annoying enough, my phone signal is ******* 1 bar in my house and they can’t hear me arghhhh🤬 @ThreeUK
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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David Benton 🦉🦉🦉
(@Davidbenton2020) reported
from
Sheffield, England
@ThreeUK my Internet is extremely slow and as been for last 2 day's now and the apps down anybody else having issues
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Raquelquefois
(@raquelquefois) reported
from
Sheffield, England
@matthewlawton @ThreeUK @ThreeUKSupport I’ve just put my SIM in. No message about transferring tomorrow but one prompting if I want to transfer. When I click on that the earliest date it gives is Monday! Too late then as I’ll incur fees from old network 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Just Jon 🌈
(@jmarcjones) reported
@IrramIrshad1 @ThreeUK @ThreeUK are you actually taking notice of this? Worst company ever which is why O wanted to close my account in the first place!
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Anoop
(@flutterdaddy) reported
My @ThreeUK 5G broadband drops connection most of the day. Worst decision to switch to 5G broadband.
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Arron Neve 🏴🇬🇧⚽️🏏🎸
(@ArronNeve) reported
@jmarcjones @ThreeUK I’ve never had an issue with them and I’ve used them for 10 years. Get onto the live chat and find out what the issue is.
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Chud Moss
(@ChudMoss) reported
@ThreeUKSupport Sorry she isn’t on social media and certainly not on Twitter; she’s old skool like that with a smart phone lol. So how can you guys help?
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Matt Jarvis
(@mattjarvis79) reported
@tamarmillen Yeah it’s terrible! Even worse, I waited to get through and when they couldn’t hear me (because @ThreeUK is unreliable) I was fuming! I had to use my landlord’s landline and call back!!
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craig beattie
(@batty79) reported
@gyratory @ThreeUKSupport it’s infuriating as I can’t do anything at all and neither can my kids. Having to hotspot from my works phone (different network) to do any work but going to run out of data!
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Just Jon 🌈
(@jmarcjones) reported
@ThreeUKSupport I had a positive over balance of £85 so I’d assumed that’s been used over the months until it ran out & made me go negative… I would have at least liked a pre warning of neg bal before my credit score got damaged with “missed payments” which I’ve never had in my credit history
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Pcso Daly
(@PcsoDanielle) reported
@JessiMathis2021 @ThreeUK Awful, full of apologies but no real solutions. Passed around the call centre to gain further frustrations and no conclusion.
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Steven Davison
(@Steven9Davison) reported
Been a @ThreeUK customer for 10yrs. I’m on account as wife originally had this phone. Drove 10 mile to shop to upgrade to be told they can’t speak to me because I’m not first name on account! But if I ring they can speak to me? 10 years…. It won’t be 11! Hello @VodafoneUK 👋🏻
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Vanessa White-Smith
(@NessaWS) reported
@ThreeUK Who do we contact about the extremely bad reception in Cricklewood NW2. In an emergency situation the reception is so bad that I can’t hear any conversation at all.