3 (Three)

3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ashford-in-the-Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ashford-in-the-Water, Derbyshire, England 02/01/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford-in-the-Water, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Sheffield, Derbyshire, Dronfield and Chesterfield.

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City Problem Type Report Time
United KingdomSheffield Internet
United KingdomDerbyshire Internet
United KingdomDronfield Internet
United KingdomChesterfield Internet
United KingdomSheffield Internet
United KingdomSheffield Internet

Community Discussion

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3 (Three) Issues Reports Near Ashford-in-the-Water, England

Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • kasimsaheb9 kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • nickroffey1983 Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England

    @ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.

  • Mrpud2u Sam Groves (@Mrpud2u) reported from Sheffield, England

    The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite

  • cdonfielding Donna Fielding (@cdonfielding) reported from Sheffield, England

    @ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars

  • jimjamyahauk James Little (@jimjamyahauk) reported from Sheffield, England

    @ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.

  • nickroffey1983 Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England

    Once again @ThreeUK service on mobile is terrible. S8 in Sheffield and I can’t use data at all without WiFi on. This is another week with poor service. Turned phone one and off, data on and off but nothing improves

  • bethanyrose14 bethclayton (@bethanyrose14) reported from Sheffield, England

    worst thing i’ve ever done joining @ThreeUK @ThreeUKSupport absolute dog shite

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • timchambers321 Tim Chambers (@timchambers321) reported from Chesterfield, England

    @dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.

  • jimjamyahauk James Little (@jimjamyahauk) reported from Sheffield, England

    @ThreeUKSupport No tech case raised or support offered. Was a bit odd.

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • Warmheart_SoG Warmheart 🇮🇪🇬🇧 (@Warmheart_SoG) reported from Sheffield, England

    @ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • LeonElsesNo1Fan Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England

    @ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...

  • jimjamyahauk James Little (@jimjamyahauk) reported from Sheffield, England

    @ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.

  • nickroffey1983 Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England

    @ThreeUKSupport Since three had issues with their network a few weeks ago I realised there was a problem. Overall I would say three months since service started to diminish. My first two years on three were excellent but since my latest renewal it’s not been as good.

  • nickroffey1983 Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England

    @ThreeUKSupport I have had the sim for around 3 years. My postcode is S8 9FP. The signal hasn’t been an issue until the last few months as noted before.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnetteHall4 Annette Hall (@AnnetteHall4) reported

    @ThreeUKSupport I last spoke to you on 21st January, about 10 days after I was first promised I would be paid within 3-5 working days and about 9 months after my problems with three began. Very very poor customer service.

  • RonanOnEmpty Ronan Quinn (@RonanOnEmpty) reported

    @ThreeUKSupport What the hell is going on in BT15? My home WiFi signal is unusable no matter which band I use - 3G or 4G. One second it’s working with a speed of 8mbps and it’s struggling to reach 0.1 mbps the next second. Impossible when working from home.

  • Kleggnutt Euan (@Kleggnutt) reported

    @clarecrabbers @ThreeUK So you have this problem too. They will call but they will also hang up before you even have a chance to answer the phone. They literally are the worst...

  • Kleggnutt Euan (@Kleggnutt) reported

    @ThreeUK The infuriating saga continues. Worst customer service award goes to @Three Stay away from these fools...

  • ChubbieBunny_ Bex (@ChubbieBunny_) reported

    @ThreeUKSupport still nothing has been done. They have spent 2 weeks telling me to allow 48 hrs and that it will be dealt with as “priority” & yet nothing has been done & no resolution, despite so called “priority”. My contract ends in 2 days & I’m inclined to go elsewhere based on this.

  • Three_Is_Broken Broken Three UK (@Three_Is_Broken) reported

    @Waynaldo_T @ThreeUK @ThreeUKSupport They will ask for your postcode then tell you one or more of these: Congestion To switch to 3G There's work in the area / upgrades SIM problem To restart your phone Fixed in 7 days They've been saying a combination of these things for nearly 2 years!

  • Gareth_J_Travel Gareth J (@Gareth_J_Travel) reported

    @mrsbadge22 @ThreeUK It’s terrible, how can they sell a product unfit for purpose. Your also not covered the same as with a regulated broadband provider as they have limited time to fix that for you...

  • abxnaa_ AP (@abxnaa_) reported

    @ThreeUK is actually the worst phone network. every week they’re having issues kmt

  • ILamsongra LamsongraI (@ILamsongra) reported

    @ThreeUK is the most unreliable network in uk

  • popsiwinkle Popsiwinkle (@popsiwinkle) reported

    @ThreeUK hi, I upgraded via your webchat service yesterday but I haven't received any emails or texts to confirm the order, when can I expect that? I don't have an order number or anything