3 (Three)

3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ashford-in-the-Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ashford-in-the-Water, Derbyshire, England 02/12/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford-in-the-Water, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Sheffield, Derbyshire, Dronfield and Chesterfield.

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City Problem Type Report Time
United KingdomSheffield Internet
United KingdomDerbyshire Internet
United KingdomDronfield Internet
United KingdomChesterfield Internet
United KingdomSheffield Internet
United KingdomSheffield Internet

Community Discussion

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3 (Three) Issues Reports Near Ashford-in-the-Water, England

Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:

  • GlennJHarris Glenn (@GlennJHarris) reported from Sheffield, England

    @ThreeUK I’ve tried both these options and neither have been to solve the issue

  • jondickinson Jon (@jondickinson) reported from New Mills, England

    @ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.

  • SPentin Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from New Mills, England

    @ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.

  • Tracker1972 Chris Auton (@Tracker1972) reported from Chesterfield, England

    @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

  • raquelquefois Raquelquefois (@raquelquefois) reported from Sheffield, England

    @ThreeUKSupport I don’t want to put the sim in the phone until I know my number is live on your network. Can I not do that?

  • BigArby Alex A (@BigArby) reported from Sheffield, England

    Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • Mrpud2u Sam Groves (@Mrpud2u) reported from Sheffield, England

    @ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service

  • jondickinson Jon (@jondickinson) reported from New Mills, England

    @ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.

  • robkelly1889 Rob Kelly (@robkelly1889) reported from Chesterfield, England

    @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

  • dankirk11 dankirk1 (@dankirk11) reported from Sheffield, England

    @ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for

  • GriftersUnited John G (@GriftersUnited) reported from Sheffield, England

    @ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.

  • raquelquefois Raquelquefois (@raquelquefois) reported from Sheffield, England

    @matthewlawton @ThreeUK @ThreeUKSupport I’ve just put my SIM in. No message about transferring tomorrow but one prompting if I want to transfer. When I click on that the earliest date it gives is Monday! Too late then as I’ll incur fees from old network 😡

  • madmac2003 Darren Wright (@madmac2003) reported from Chapel-en-le-Frith, England

    @ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.

  • GriftersUnited John G (@GriftersUnited) reported from Sheffield, England

    @ThreeUKSupport What’s really “great” is when you suffer 2 power cuts locally and realise you’ve lost all mobile services too. Why has my network coverage vanished & why did your service let me down when I needed it the most?

  • BigArby Alex A (@BigArby) reported from Sheffield, England

    @ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.

  • _PeterSpencer Peter Spencer (@_PeterSpencer) reported from Sheffield, England

    @ThreeUKSupport Hi the problems seem to be resolved now. Thanks

  • LeonElsesNo1Fan Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England

    @ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help

  • dankirk11 dankirk1 (@dankirk11) reported from Sheffield, England

    @ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • keiran193 Keiran193 (@keiran193) reported

    @ThreeUK No no it’s ok, honestly. Keep it broken I enjoyed not having to turn off an alarm I didn’t consent to having.

  • Richard5603270 Richard Legg (@Richard5603270) reported

    @ThreeUKSupport Just the worst service I have experienced. 3 weeks of chats, endless repeats of the same queries and assuming I've put in the wrong sim card or need to restart my device. Seemingly no technical support or anyone to escalate it to. Just terrible, terrible service.

  • Richard5603270 Richard Legg (@Richard5603270) reported

    @ThreeUKSupport I have a reference code. Spoke to someone on Friday/Sat who said they needed to cancel all previous sims, and issue a new one (number 4!) went to three store to get #4 SIM and it's not working. Now trying to cancel contract.

  • martinpaige1 Martin Paige (@martinpaige1) reported

    @ThreeUK Shame you cant deploy them to Rustington and fix your service transmitters that have had a fault for 3 month now isnt it

  • VercoeLiz liz vercoe (@VercoeLiz) reported

    @ThreeUK What is the fix? Do we have to reboot phone? More info needed.

  • fvandervorst Ferry van der Vorst (@fvandervorst) reported

    What the hell @ThreeUK. Arrived at an airport & turned phone on (not opening any apps, background data turned off for many apps, etc) & the first text I receive states I used £23 worth of data. Daylight robbery & crap service when contacting support! Formal complaint coming soon.

  • Richard5603270 Richard Legg (@Richard5603270) reported

    @ThreeUKSupport Today, for about 2.5 hrs, then a 1.5 hr visit to the three store. Nobody seems to have a clue what they're doing. Keep being told there is an issue but nobody seems able to fix it, getting nowhere. Speaking to Samsung about cancelling the contract now. Appalling.

  • LindseyRiley1 Lindsey Riley (@LindseyRiley1) reported

    @ThreeUKSupport so you didn't cancel my account back in November when I asked you to. You carried on billing me for the cancelled account and NOW say you will cancel it....but I have to pay a month's notice. Which means I will have paid nearly 90 pounds !!!

  • ariahomiebaba ‎🏳️‍🌈 haLaL dool J 🇮🇷 (@ariahomiebaba) reported

    @ThreeUKSupport the service has been borderline unusable all weekend and today it's even worse. Will @ThreeUK be compensating for having to pay for another provider whilst works are being completed in the area?

  • Joanneosmond Joanne Osmond (@Joanneosmond) reported

    @ThreeUK Not one bit surprised, useless provider, awful coverage compared to most others. Can’t wait for contract to expire!