3 (Three)

3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ashford-in-the-Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ashford-in-the-Water, Derbyshire, England 02/05/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford-in-the-Water, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Sheffield, Derbyshire, Dronfield and Chesterfield.

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City Problem Type Report Time
United KingdomSheffield Internet
United KingdomDerbyshire Internet
United KingdomDronfield Internet
United KingdomChesterfield Internet
United KingdomSheffield Internet
United KingdomSheffield Internet

Community Discussion

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3 (Three) Issues Reports Near Ashford-in-the-Water, England

Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:

  • raquelquefois Raquelquefois (@raquelquefois) reported from Sheffield, England

    @ThreeUKSupport I don’t want to put the sim in the phone until I know my number is live on your network. Can I not do that?

  • GriftersUnited John G (@GriftersUnited) reported from Sheffield, England

    @S10Blade @ThreeUK Powercuts at 10-1030pm though seems out of character. You’d expect earlier if it was a surge that did it. I’m more annoyed my 4G coverage seems to have dropped by 2 bars and yet no explanation from @ThreeUKSupport for this but I get txts saying issues when seemingly aren’t any

  • _PeterSpencer Peter Spencer (@_PeterSpencer) reported from Sheffield, England

    @ThreeUKSupport Hi the problems seem to be resolved now. Thanks

  • madmac2003 Darren Wright (@madmac2003) reported from Chapel-en-le-Frith, England

    @ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.

  • jondickinson Jon (@jondickinson) reported from New Mills, England

    @ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.

  • Tracker1972 Chris Auton (@Tracker1972) reported from Chesterfield, England

    @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from New Mills, England

    @ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.

  • GriftersUnited John G (@GriftersUnited) reported from Sheffield, England

    @S10Blade @ThreeUK Still sod all network coverage here. Restarted phone twice now just to be sure. Not exactly filling me with hope for next few days when I’ll have no WiFi and was reliant on mobile actually doing what I pay them for!

  • robkelly1889 Rob Kelly (@robkelly1889) reported from Chesterfield, England

    @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

  • GriftersUnited John G (@GriftersUnited) reported from Sheffield, England

    @ThreeUKSupport What’s really “great” is when you suffer 2 power cuts locally and realise you’ve lost all mobile services too. Why has my network coverage vanished & why did your service let me down when I needed it the most?

  • dankirk11 dankirk1 (@dankirk11) reported from Sheffield, England

    @ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for

  • BigArby Alex A (@BigArby) reported from Sheffield, England

    Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts

  • dankirk11 dankirk1 (@dankirk11) reported from Sheffield, England

    @ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please

  • Mrpud2u Sam Groves (@Mrpud2u) reported from Sheffield, England

    @ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • BigArby Alex A (@BigArby) reported from Sheffield, England

    @ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.

  • jondickinson Jon (@jondickinson) reported from New Mills, England

    @ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.

  • raquelquefois Raquelquefois (@raquelquefois) reported from Sheffield, England

    @matthewlawton @ThreeUK @ThreeUKSupport I’ve just put my SIM in. No message about transferring tomorrow but one prompting if I want to transfer. When I click on that the earliest date it gives is Monday! Too late then as I’ll incur fees from old network 😡

  • SPentin Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • GriftersUnited John G (@GriftersUnited) reported from Sheffield, England

    @S10Blade Sounds like same for me. Except I’ve no network coverage being found for @ThreeUK so I was reliant on router being on. Come tomorrow I won’t even have that so I hope to wake up to some clue why that’s failing on me too.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • iD_Mobile_UK iD Mobile (@iD_Mobile_UK) reported

    @AshleyJoe45808 @Uncrystalised @ThreeUK We are sorry to hear you are experiencing issues. Please pop us over a private message and we will be happy to help. Natalie

  • R4ck4tt4ck RackAttack (@R4ck4tt4ck) reported

    @fekitcba @VodafoneUK @ThreeUKSupport its not their fault that customer service isnt taken seriously, but doent make it any less painful for us trying to get outcomes & fixes vs just bs comms

  • purecontrole Aadam V.D.P BSc H (@purecontrole) reported

    @ThreeUK hello there is a big problem in Rochester Kent specifically Higham. No data on mobile or through three broadband.

  • Maverick2405 Mike (@Maverick2405) reported

    Since @ThreeUK and @VodafoneUK have merged my three signal has been absolutely crap!!! Never get 5G now.

  • incredibles2022 Sindy (@incredibles2022) reported

    @ThreeUK @SMARTYMobileUK how can smarty give free roaming and yet Three can’t??! Yet you both share the same network!!? Please can someone explain!! No Bullshit!!

  • Harvey_U Harvey (@Harvey_U) reported

    @ThreeUKSupport Yes they have done that many times. It comes back up temporarily and then back down. Have spent almost all day on your customer services with this issue

  • Harvey_U Harvey (@Harvey_U) reported

    @j_vgeorge @ThreeUK Did you get this sorted - family member is having exactly the same issue today and customer service are horrendous

  • Alexleonidas111 Alex Leonidas (@Alexleonidas111) reported

    @ThreeUK You people disgust me. I cancelled my mobile broadband with you in May and you were supposed to send me a bag to return the hub. You never did and you have charged me for ANOTHER 2 months even though it NEVER WORKED. You have now got a debt collector on me! You are scum!!!

  • upperkingkenny Fowler's Left Peg (@upperkingkenny) reported

    @ThreeUKSupport Yes. But the issue was roaming. Every WhatsApp cost my daughter a small fortune and the data pack ran out in less than an hour. It cost me two data packs of £15 each before it worked due to the @ThreeUK App not working to sort it out. Very frustrating doing it remotely.

  • garry_dunlop Garry Dunlop (@garry_dunlop) reported

    Tell ya what @ThreeUK have got to be up there with the worst customer service I’ve ever experienced a week of trying to sort an issue then to be laughed at down a phone joke of a company!!