3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ashford-in-the-Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Ashford-in-the-Water, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 16 days ago |
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Internet | 19 days ago |
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Internet | 28 days ago |
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Phone | 28 days ago |
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Phone | 1 month ago |
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Phone | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Ashford-in-the-Water, England
Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:
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Donna Fielding (@cdonfielding) reported from Sheffield, England@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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bethclayton (@bethanyrose14) reported from Sheffield, Englandworst thing i’ve ever done joining @ThreeUK @ThreeUKSupport absolute dog shite
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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James Little (@jimjamyahauk) reported from Sheffield, England@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
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John G (@GriftersUnited) reported from Sheffield, England@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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Caring Companions @Domestic Goddess (@MentoringJt) reported from Sheffield, England@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England@ThreeUKSupport I have had the sim for around 3 years. My postcode is S8 9FP. The signal hasn’t been an issue until the last few months as noted before.
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England@ThreeUK Been with you 11 years. Never had a problem 👍
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Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England@ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.
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James Little (@jimjamyahauk) reported from Sheffield, England@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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James Little (@jimjamyahauk) reported from Sheffield, England@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
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Darren Wright (@madmac2003) reported from Chapel-en-le-Frith, England@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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Glenn (@GlennJHarris) reported from Sheffield, England@ThreeUK I’ve tried both these options and neither have been to solve the issue
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Sam Groves (@Mrpud2u) reported from Sheffield, EnglandThe mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Warmheart 🇮🇪🇬🇧 (@Warmheart_SoG) reported from Sheffield, England@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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kasim saheb (@kasimsaheb9) reported from Derbyshire, England@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Dunnett (@PhilipDunnett) reported@ThreeUKSupport I've spent over 10 hours on the phone to incompetent liars on 333 and a good few to the online chat over the last 4 weeks. I've also taken 2 days off for a phone that's never been delivered and waited on call backs that have never happened. Is that not perseverance?
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Eric french (@erixtar1992) reported@ThreeUKSupport Nothing to do with my postcode or the phone itself. Its a sim only contract and while travelling around its VERY poor.
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Scott (@linux_bb) reported@ThreeUKSupport Thanks but that is a support page but not a contact method . I would call but I don’t have a spare century . How about social media webchat (not the main useless webchat ) , will they be able to help ? Thanks
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Paul woolf (@Paulwoolf2) reported@ThreeUKSupport Ok I’ll try but not sure what alternative soloution they can provide. If a manager in a complaints department can’t help not sure a chat room will but I’ll give that a go
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Shaun Edwards (@SKEfromUK) reportedSo you have recalculated my bill and found no errors @ThreeUKSupport?? Not telling me you were going to charge for delivery reports is an error!!
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Hayley Jayne (@hayleyjayneread) reported@ThreeUK I’ve been on to your broadband people for the last 30 minutes trying to change my iPad contract. I was finally being able to speak to someone and it cut out. Is there anyway I can get straight through to someone who can help me without going through all the phone options
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Barry Montague (@Barry_Montague) reported@ThreeUKSupport hi, appears to be a network issue in Dungannon area NI, no data connection
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Chris Lee (@Chrisleedcfc) reported@ThreeUKSupport S20 5g. Actually worse outside!! There is a mast behind my work place don't know who's it is, would that compromise my signal if I'm that close to a rivals mast?
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Paul Roberts (@woopidstanker) reported@ThreeUKSupport I cancelled my contract online, it was rejected and I was never told. I've been charged a DD twice since
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Eric french (@erixtar1992) reported@ThreeUKSupport Majority of places yes. Even on 4G its extremely slow and stuggle to load videos ect.