3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford-in-the-Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (66%)
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Phone (15%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Ashford-in-the-Water, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Total Blackout | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ashford-in-the-Water, England
Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@ThreeUK I’ve tried both these options and neither have been to solve the issue
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
New Mills, England
@ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.
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Darren Wright
(@madmac2003) reported
from
Chapel-en-le-Frith, England
@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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Raquelquefois
(@raquelquefois) reported
from
Sheffield, England
@ThreeUKSupport I don’t want to put the sim in the phone until I know my number is live on your network. Can I not do that?
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.
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Peter Spencer
(@_PeterSpencer) reported
from
Sheffield, England
@ThreeUKSupport Hi the problems seem to be resolved now. Thanks
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Caring Companions @Domestic Goddess
(@MentoringJt) reported
from
Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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Alex A
(@BigArby) reported
from
Sheffield, England
Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts
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Alex A
(@BigArby) reported
from
Sheffield, England
@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please
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Raquelquefois
(@raquelquefois) reported
from
Sheffield, England
@matthewlawton @ThreeUK @ThreeUKSupport I’ve just put my SIM in. No message about transferring tomorrow but one prompting if I want to transfer. When I click on that the earliest date it gives is Monday! Too late then as I’ll incur fees from old network 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Broken Three UK
(@Three_Is_Broken) reported
@andyonradio @ThreeUKSupport They will ask for your full postcode then tell you one or more of these: Congestion To switch to 3G There's work in the area / upgrades SIM problem To restart your phone Fixed in 7 days They've been saying a combination of these things for nearly 2 years!
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Bex
(@ChubbieBunny_) reported
@ThreeUKSupport Hi Jacq - I ordered an upgrade via your website on 15th January. It was due to arrive on 18th & never turned up. I called the following and was told they didn’t know why and would look in to it & to give 48 hrs. Called again 2 days later - upgrade “stuck in system” & give them-
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jo mccormick
(@joandjaclew10) reported
@ThreeUK my friend is having lots of problems she’s got a new sim for her sons new phone and instead of putting his number onto it they given her his number and cut hers off can you help???
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Andy Joseph
(@andyonradio) reported
@Three_Is_Broken @ThreeUKSupport I typed in ten different postcodes and got the same message...the network was being worked on!
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Bex
(@ChubbieBunny_) reported
@ThreeUK @ThreeUKSupport Received absolutely appalling customer service from you guys. None existent even. Can I have your formal complaints procedure please?
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A Little Bit Longer 💔
(@AnnCarters) reported
Actually reconsidering the decision to stay on @ThreeUK after yesterday’s awful support experience. Especially given the zero support for Apple Watch. Nicely done, Three.
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Ash
(@Ashh1390) reported
@VodafoneGroup please can you help? my number has been fraudulently ported to you from @ThreeUK who have been absolutely useless reading from their scripts! Also worth noting that my upgrade is due in February...
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Popsiwinkle
(@popsiwinkle) reported
@ThreeUK hi, I upgraded via your webchat service yesterday but I haven't received any emails or texts to confirm the order, when can I expect that? I don't have an order number or anything
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sushi
(@avid__fan) reported
@ThreeUKSupport Thanks for your reply unfortunately. Although it sped up very early this morning it’s still really slow today. I had to buy another networks sim or I’d risk losing my job =/
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Broken Three UK
(@Three_Is_Broken) reported
@Waynaldo_T @ThreeUK @ThreeUKSupport They will ask for your postcode then tell you one or more of these: Congestion To switch to 3G There's work in the area / upgrades SIM problem To restart your phone Fixed in 7 days They've been saying a combination of these things for nearly 2 years!