3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ashford-in-the-Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashford-in-the-Water, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield, Derbyshire, Dronfield and Chesterfield.
| City | Problem Type | Report Time |
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| Internet | ||
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Community Discussion
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3 (Three) Issues Reports Near Ashford-in-the-Water, England
Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.
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Raquelquefois
(@raquelquefois) reported
from
Sheffield, England
@matthewlawton @ThreeUK @ThreeUKSupport I’ve just put my SIM in. No message about transferring tomorrow but one prompting if I want to transfer. When I click on that the earliest date it gives is Monday! Too late then as I’ll incur fees from old network 😡
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Raquelquefois
(@raquelquefois) reported
from
Sheffield, England
@ThreeUKSupport I don’t want to put the sim in the phone until I know my number is live on your network. Can I not do that?
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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John G
(@GriftersUnited) reported
from
Sheffield, England
@S10Blade @ThreeUK Still sod all network coverage here. Restarted phone twice now just to be sure. Not exactly filling me with hope for next few days when I’ll have no WiFi and was reliant on mobile actually doing what I pay them for!
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Peter Spencer
(@_PeterSpencer) reported
from
Sheffield, England
@ThreeUKSupport Hi the problems seem to be resolved now. Thanks
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Alex A
(@BigArby) reported
from
Sheffield, England
@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.
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John G
(@GriftersUnited) reported
from
Sheffield, England
@S10Blade @ThreeUK Powercuts at 10-1030pm though seems out of character. You’d expect earlier if it was a surge that did it. I’m more annoyed my 4G coverage seems to have dropped by 2 bars and yet no explanation from @ThreeUKSupport for this but I get txts saying issues when seemingly aren’t any
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Alex A
(@BigArby) reported
from
Sheffield, England
Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUKSupport What’s really “great” is when you suffer 2 power cuts locally and realise you’ve lost all mobile services too. Why has my network coverage vanished & why did your service let me down when I needed it the most?
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John G
(@GriftersUnited) reported
from
Sheffield, England
@S10Blade Sounds like same for me. Except I’ve no network coverage being found for @ThreeUK so I was reliant on router being on. Come tomorrow I won’t even have that so I hope to wake up to some clue why that’s failing on me too.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Buxton, England
@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Redmond
(@seanfromtheband) reported
@ThreeUK I've tried to contact you 4 times over new year about my Huawei 4g router not working and now MELTED. I told you twice on phone it's non functional and that I can't be expected to pay for a broken device and now you're sending DEBT COLLECTION for a broken router. Naaaa
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Jhorganne Carvalho
(@JhorganneC) reported
@ThreeUK why do I have people ringing me saying the have missed my call when I never rang them? It happened 3 times.
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VHN
(@findyouuo) reported
My time with @ThreeUK /@ThreeUKSupport is gonna have to come to an end soon! Used to be such a good network but now I barely get any signal! Home Broadband is just a shambles. Depends on location of-course but it’s just useless for the most part!
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Buy and Review
(@BuyAndReview) reported
@ThreeUKSupport It's not difficult to make all pages secure and isn't a great look or embue trust to a prospective or long standing customer, especially when the site error pages so much too.
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Jhorganne Carvalho
(@JhorganneC) reported
@ThreeUK why do I have people ring me saying the have missed my call when I never rang them? It happened 3 times.
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Dean Marsh™
(@deanrmarsh) reported
@ThreeUKSupport Nothing ever gets done when I speak via the phone or on live web chat. That's my whole point. Been a customer for about 7 years, PAYG until taking a brand new contract and phone. Because I was told a new phone and SIM would solve all my problems. Sales team basically lied
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Moonflowers🇬🇧🎶🦉🇧🇪
(@Moonflowers1) reported
@ThreeUK I have been trying to update my payment details since October. I have phoned 3 times & they couldn't help. No one has phoned back as promised twice. My email to support a month ago has berm ignored. Now you want to charge me for cancelling a direct debit! Please resolve
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Sean Connell
(@Seacon75) reported
Big game today! Need to take advantage of their poor form and take home all @ThreeUK points! #SOUCHE #CFC
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Spencer Gough
(@SpencerGough2) reported
@ThreeUKSupport No you can not help on the platform but when you call three they can’t help when you have online chat with three they can’t help #Bad customer service
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Marty
(@MartyDepolo) reported
@ThreeUKSupport I know it is advised to switch off hub whenever there’s issues, but is there any difference in powering the hub off/on again & unplugging it altogether?