3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ashford-in-the-Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashford-in-the-Water, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield, Derbyshire, Dronfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ashford-in-the-Water, England
Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@ThreeUK I’ve tried both these options and neither have been to solve the issue
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Warmheart 🇮🇪🇬🇧
(@Warmheart_SoG) reported
from
Sheffield, England
@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
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Darren Wright
(@madmac2003) reported
from
Chapel-en-le-Frith, England
@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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Caring Companions @Domestic Goddess
(@MentoringJt) reported
from
Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
New Mills, England
@ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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Donna Fielding
(@cdonfielding) reported
from
Sheffield, England
@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Phillips #FBPE🔶️
(@Simon_Phillips) reported
@iD_Mobile_UK @DaxJaryx Again, that's very kind, Tom. However, your company supplies handsets and contracts; it was down to @ThreeUKSupport to let customers know that their network was broken. They're pretty keen to text you when you owe them money, etc...
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K_Winter
(@K_Winter__) reported
@ThreeUKSupport @chrissyleedavie You could start by not giving your call centre staff insane sales targets. Every time I call up with a problem they hard sell me on a new contract. In a cost of living crisis! It's a joke. And on top of that you were supposed to give me 6 months half price which never appeared.
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Owen W
(@Merseynerd) reported
@ThreeUK why have I been getting one bar of 4g signal for 24+ hours now, wherever I go? I pay my contract for 4g/5g signal at full bars or near enough, not for 1 bar and super slow data/poor calls.
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Steve Mew
(@BrainzUK) reported
@ThreeUKSupport Well it doesn’t work at all currently (no internet), so anything will be an improvement. Obviously very annoying to be paying for a service that just isn’t working or useable.
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J
(@jjLondon1234) reported
@ThreeUKSupport Nearly 72hrs and no mobile reception. @ThreeUKSupport this is shocking.. Are you going to sort this **** out??
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FFSYTHO?!
(@FFSYTHO) reported
@ThreeUKSupport @abbybbyx This is the information my insurance company require •Proof of Usage - Document from Network Provider showing usage dates (must contain IMEI number) •Proof of Barring - Document from Network Provider showing date device barred Please advise !!! 🤬🤬🤬
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Freedom of Speech
(@Freedom84743108) reported
@ThreeUKSupport Thank you for your reply but if this number is active from your network why can you not disconnect it by not doing so is helping crime being committed?
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K_Winter
(@K_Winter__) reported
@ThreeUKSupport @chrissyleedavie Oh and I forgot the best bit. You have made it ridiculously difficult to just speak to a human by hiding the options to do so and putting people in a loop. Honestly @ThreeUK your customer support is the WORST and I say that as someone who used to work for you back in the day.
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1920s Outcast 🇬🇾🇯🇲🇩🇪
(@MsArtDeco) reported
@jinglejenny2 @ThreeUKSupport Had nothing but problems for last 3 years! Really hope your problem gets sorted. Have a wonderful week 👍🏽
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Montison
(@TravellingLite2) reported
@ThreeUK how do i speak to an actual person! How can your phone lines be closed! Always been good service in the past.. but getting the run around today!