3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ashford-in-the-Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashford-in-the-Water, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield, Derbyshire, Dronfield and Chesterfield.
| City | Problem Type | Report Time |
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| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ashford-in-the-Water, England
Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
Once again @ThreeUK service on mobile is terrible. S8 in Sheffield and I can’t use data at all without WiFi on. This is another week with poor service. Turned phone one and off, data on and off but nothing improves
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Tim Chambers
(@timchambers321) reported
from
Chesterfield, England
@dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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Warmheart 🇮🇪🇬🇧
(@Warmheart_SoG) reported
from
Sheffield, England
@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
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Tracey
(@witchit80) reported
from
Sheffield, England
@ThreeUK Not for me. 3rd full day without mobile data. Not good enough 3. And before you suggest it @ThreeUK I've tried switching it on and off several times and doing a manual network roam. When I rang 333 they were worse than useless - said they couldn't do anything basically
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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trishtrosh
(@moonshinetrish) reported
from
Sheffield, England
@ThreeUK your customer service stinks! After being promised a refund for money taken in error three times it still hasn’t been refunded. Will be cancelling all four of my family accounts ASAP #shitcustomerservice
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport Since three had issues with their network a few weeks ago I realised there was a problem. Overall I would say three months since service started to diminish. My first two years on three were excellent but since my latest renewal it’s not been as good.
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport I have had the sim for around 3 years. My postcode is S8 9FP. The signal hasn’t been an issue until the last few months as noted before.
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Zimbob
(@Jamesszymczak) reported
from
Sheffield, England
@ThreeUKSupport I have restarted, reset network settings and got a new sim card
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bethclayton
(@bethanyrose14) reported
from
Sheffield, England
worst thing i’ve ever done joining @ThreeUK @ThreeUKSupport absolute dog shite
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ziggy iqbal
(@ZiggyIqbal) reported
from
Derbyshire, England
@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Casey 🧚🏼♀️🍒🔫
(@xcaseywilkinsx) reported
@ThreeUKSupport I’ve been trying to cancel another contract for months, returned my handset etc 2 months ago, been charged around £130 for it and every adviser I speak to tells me something different everytime. Just want it cancelled and my money back
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Gareth
(@RealGarethEvans) reported
@ThreeUKSupport Can you tell me anything useful or interesting about the outage in SE15? Is it the sort of problem that usually lasts hours or days or weeks? I'm supposed to be hosting some meetings tomorrow evening — Should I make alternative plans?
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David Groom
(@groomyxs) reported
@ThreeUK I have just tried to give @virginmobile a "PAC" code sent by yourself on the 10th May 2021 and they are saying its not recognised the code I have given them, they have asked me if it was an "out of date" PAC" Code. Help me please.
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Asylum Seeker
(@asylumseekerx) reported
I suggest you change your brand to WINDOW-MOBILE, @ThreeUK. Because windowside is the only place where your network can actually work. I haven't seen a house where @ThreeUK users can enjoy a phone call on a couch or a chair.
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Mo Monaghan
(@sweet_fact_all) reported
@asylumseekerx @ThreeUK Three is the WORST! You can use your postcode easily on Google to do a 'Coverage Check'- to see which Network would give you the best service.
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Kath Wilson
(@katsitter) reported
@ThreeUKSupport Argh.. hi! Help!! "Emergency Calls only" since 6pm yesterday in CF37(again!). Had to get a bus away from home just to post you this! Could you please check & let me know if any idea how long I'll have no connection??!
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Lynne Mew
(@lynnekeldaz) reported
Anybody thinking of taking a internet contract with 3Three in the lewisham area, my advise DON’T! It’s crap! @ThreeUK
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The Andy
(@AndrewCruzeUK) reported
@ThreeUKSupport problems with the network this morning? Connecting issues to 4G in Northampton, no data flowing until phone rebooted. Birmingham 4G is extremely slow, unusable.
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Hannah
(@Hannah45092498) reported
SOMEONE PLEASE HELP. @ThreeUKSupport won't generate a PAC for "5 working days" and I have to keep ringing up to check. And neither contract works. I need a working phone to help my mum. @O2 can't help until I get a PAC from @threeUKSupport. I'm stuck! HELP!!!!
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Soph
(@soph_dali) reported
You said you were taken £70 for my last bill and you took £87 @ThreeUKSupport I’m not ringing up your **** customer service team again. No wonder why I left.