3 (Three) Outage Report in Ashford-in-the-Water, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ashford-in-the-Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford-in-the-Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Ashford-in-the-Water, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 19 days ago |
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Internet | 22 days ago |
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Internet | 1 month ago |
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Phone | 1 month ago |
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Phone | 1 month ago |
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Phone | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Ashford-in-the-Water, England
Latest outage, problems and issue reports in Ashford-in-the-Water and nearby locations:
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James Little (@jimjamyahauk) reported from Sheffield, England@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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James Little (@jimjamyahauk) reported from Sheffield, England@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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trishtrosh (@moonshinetrish) reported from Sheffield, England@ThreeUK your customer service stinks! After being promised a refund for money taken in error three times it still hasn’t been refunded. Will be cancelling all four of my family accounts ASAP #shitcustomerservice
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James Little (@jimjamyahauk) reported from Sheffield, England@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
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bethclayton (@bethanyrose14) reported from Sheffield, Englandworst thing i’ve ever done joining @ThreeUK @ThreeUKSupport absolute dog shite
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England@ThreeUK absolute poor, insulting service yesterday
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Donna Fielding (@cdonfielding) reported from Sheffield, England@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Zimbob (@Jamesszymczak) reported from Sheffield, England@ThreeUKSupport I have restarted, reset network settings and got a new sim card
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Sam Groves (@Mrpud2u) reported from Sheffield, EnglandThe mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
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Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England@ThreeUKSupport I have had the sim for around 3 years. My postcode is S8 9FP. The signal hasn’t been an issue until the last few months as noted before.
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Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England@ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.
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Peter Spencer (@_PeterSpencer) reported from Derbyshire, EnglandNot sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England@ThreeUKSupport Since three had issues with their network a few weeks ago I realised there was a problem. Overall I would say three months since service started to diminish. My first two years on three were excellent but since my latest renewal it’s not been as good.
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Tracey (@witchit80) reported from Sheffield, England@ThreeUK Not for me. 3rd full day without mobile data. Not good enough 3. And before you suggest it @ThreeUK I've tried switching it on and off several times and doing a manual network roam. When I rang 333 they were worse than useless - said they couldn't do anything basically
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Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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Nick Roffey TBC (@nickroffey1983) reported from Sheffield, EnglandOnce again @ThreeUK service on mobile is terrible. S8 in Sheffield and I can’t use data at all without WiFi on. This is another week with poor service. Turned phone one and off, data on and off but nothing improves
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Warmheart 🇮🇪🇬🇧 (@Warmheart_SoG) reported from Sheffield, England@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Warner (@CoachAWF) reported@ThreeUKSupport honestly the worse helpline I have ever called, your very close to losing a loyal customer of 11 years.
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VS (@VSurdokas) reported@Feisty_Bitch_ @ThreeUKSupport Have same issue, trying to pay my bill almost a week
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Tanis (@Tanis51423111) reported@ThreeUKSupport Been trying to get on the link all day and it’s not loading this service is shocking and being very frustrating
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Mike (@Jimmyeatjimmy1) reported@ThreeUKSupport Hi Nathan, yep received after 4th time of asking, very poor customer service unfortunately.
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Anthony Murphy (@anthony_murphy1) reported from Bury, England@ThreeUK making it real easy as an existing customer to upgrade. Two different early upgrade fees, two different tariff costs, and three different level of tariffs to choose from. My options couldn't be put on an email, and it's not online. How can I make an informed choice? 🤔
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Cloud6 Consulting (@MarkRyanCloud6) reported@ThreeUK I’ve been chasing an order placed on 12th. Your online chat support keeps fobbing me off and your telephone help are hopeless ! Promised return phone calls etc but you never do. Awful experience.
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Our Autism Journey (@OurASDJourney) reportedI got @ThreeUKSupport Home broadband about a month ago an all has been well until yesterday and now the signal keeps dropping. I wonder, what is the expected/acceptable RSRP?
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- (@lovergirl4lyfxo) reported@ThreeUK AGAIN the worst service provider !!!!
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Jules 💙 (@jules_foreva) reported@ThreeUKSupport Thanks Maxine, it tells me there's a problem with my logon and won't let me in. I have revealed my password, and I have it written down so I know it's correct. Earlier it just opened and let me in and now it's logged me out. Maybe something is up with my account?
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nath (@h3lter393) reported@ThreeUK Brilliant when it works, shame your equipment is crap and your customer service have no idea of how good your service actually could be! Zen routers are rubbish!