3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Matlock, Derbyshire, England 12/14/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Phone
United KingdomIlkeston Internet
United KingdomSouth Normanton Phone
United KingdomIlkeston Phone
United KingdomChesterfield Phone
United KingdomAlfreton Phone

Community Discussion

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3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • rob3047 Rob Forrest (@rob3047) reported from Alfreton, England

    @WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!

  • iAmKudaMaynard Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, England

    Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?

  • Tracker1972 Chris Auton (@Tracker1972) reported from Chesterfield, England

    @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

  • Hitboyzzz Vernon North (@Hitboyzzz) reported from Alfreton, England

    @ThreeUK Worst network I've even been on, I wouldn't go back if it was free.

  • thewickingman Ian Thurman (@thewickingman) reported from Youlgreave, England

    .@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

  • mjmorgan23 mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • SPentin Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.

  • robkelly1889 Rob Kelly (@robkelly1889) reported from Chesterfield, England

    @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

  • VighneshNT VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England

    @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks

  • GarySSteel Gary Steel (@GarySSteel) reported from Chesterfield, England

    @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

  • thewickingman Ian Thurman (@thewickingman) reported from Youlgreave, England

    @ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.

  • Saltbar Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?

  • Saltbar Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ben_freeston Ben Freeston (@ben_freeston) reported

    @ThreeUKSupport Ok well at least I’m getting the right advice - I wish I’d been told this when I took the number on. A business telling its customers they have to go to a competitor to be able to pay regularly is pretty nuts! Appreciate your help here though thanks.

  • ShakeySixty4 Sean Ivers (@ShakeySixty4) reported

    @ThreeUKSupport No unfortunately they couldn’t help me (after much passing between teams) then to make matters worse I got an email @1523 saying I’d left the item in my basket and did I want to complete it (didn’t allow me to complete it!) . V frustrating experience.

  • lynnekeldaz Lynne Mew (@lynnekeldaz) reported

    3Three network in SE London crap during the day, if thinking of this network don’t ! @ThreeUK

  • Rachel_McDerby Rachel McDerby (@Rachel_McDerby) reported

    @ThreeUK I think I've figured out your business plan. Causing customers so much hassle trying to cancel an account (on more than one occasion over the course of YEARS) that they just keep paying! Store colleagues 'can't' help and the staff on the phone are no help

  • 5inbo Sinan (@5inbo) reported

    @SkyHelpTeam But hey, at least I have my mobile hotspot. Never would've thought that the signal coverage by @ThreeUK is better than the rubbish I'm getting from @SkyUK these days.

  • evanarlo Evan (@evanarlo) reported

    Did you know, Three sales team answers your call immediately. But the technical support and customer service team does not and will never answer your call. do you know the reason? @ThreeUK @ThreeUKSupport

  • hgodders Helen (@hgodders) reported

    @ThreeUK your teams are an absolute disgrace. I have been put through to 3 different departments trying to report that I have had a contract fraudulently set up in my name. I have reported this to Action Fraud, but there is no one at three who will help me.

  • cxmzsw Birdman (@cxmzsw) reported

    @ThreeUK I don’t want call Three again, your colleagues are useless and just aggressively tried to sell me the extended contract, this is becoming ridiculous and illegal to keep charging me money and threatening me, I never agreed and signed to extend the contract!!!!!!!

  • stephendavid23 Stephen (@stephendavid23) reported

    @ThreeUK why is the signal in the G82/G83 area so intermittent, and when you can actually connect, so poor? Been like this for weeks now

  • lynnekeldaz Lynne Mew (@lynnekeldaz) reported

    @ThreeUKSupport Yes use 4g, same old excuses for a poor service sorry but it's like it every day, when kids off school no problem I believe you reduce the coverage