3 (Three) outages and service status in Matlock, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Matlock, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Matlock, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Ashbourne, and Awsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Internet | 1 month ago |
|
Ashbourne
|
Phone | 1 month ago |
|
Ilkeston
|
Wi-fi | 2 months ago |
|
Ilkeston
|
Wi-fi | 2 months ago |
|
Awsworth
|
Internet | 2 months ago |
|
Ilkeston
|
Internet | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Andy Frenzel (@thefragster) reported from Brimington, England@ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme
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Jeanette Kent (@jaykayl) reported from Derbyshire, England@ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England@ThreeUK absolute poor, insulting service yesterday
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Tim Chambers (@timchambers321) reported from Chesterfield, England@dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.
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Andy Frenzel (@thefragster) reported from Brimington, England@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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RoadOus (@RoadOusMusic) reported from South Normanton, EnglandIs your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Peter Spencer (@_PeterSpencer) reported from Derbyshire, EnglandNot sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Paul Higgins (@TrickyRedDog) reported from Eastwood, England@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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kasim saheb (@kasimsaheb9) reported from Derbyshire, England@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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YB (@mylifetolead) reported from Stonebroom, EnglandInteresting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England@ThreeUK Been with you 11 years. Never had a problem 👍
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Paul Higgins (@TrickyRedDog) reported from Eastwood, England@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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norman tunna (@MarkBeerstar58) reported@ThreeUKSupport @crypto_caesar1 Scum network with pig ignorant people who cant reply a tweet.go **** yourselfs
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Crypto Caesar (@crypto_caesar1) reportedMy phone company @ThreeUK are trying to charge me £19 per minute to call Gibraltar 🇬🇮 from UK 🇬🇧? WTF?!?
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Macaulay (@_macca_pacca) reported@scook2003 @ThreeUKSupport @jadesharp1992 It’s frustrating there’s still now Apple Watch support after all this time but they do have the best 5G network out there so I won’t grumble too much, I can get by with the Wi-fi version of the watch
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Bryan Dada (@donw95) reported@ThreeUKSupport Spoken to with such disregard by the manager went ad far as telling me he isn't Obligated to give me the store I.D at North end Road in Croydon ,neither his name and in not so many words I must be stupid or a liar if I thought there was any such thing as an internal system
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Jonathan Robinson (@JonnytheRob) reported@ThreeUK why is your mobile data so rubbish now? Can’t even send a message with full signal on 4g 🤬
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norman tunna (@MarkBeerstar58) reported@MSdaghost @ThreeUKSupport Its **** signal everywhere
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Peggy (@PegHead7) reported@ThreeUKSupport I joined and was told no one could call me but I could call you. That isn’t support that’s time wasting. Also told I’d have to request a copy of chat transcripts. The live chat it pointless as I’ve found out over the past few months. Why can’t a manager call?
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Sara Blend サラ (@SarabaraBlend) reported@ThreeUKSupport I haven't had a mobile signal for days. Even Everest has a signal, but not Durrington ffs. Please sort it out, or cancel my contract and let me go elsewhere 😕
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Denise Powell (@Denise_M_Powell) reported@ThreeUKSupport Is there a problem with texts. I am not getting validation codes from my bank...they say there are no problems at their end.
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Myles Davison (@MylesDavison) reported@ThreeUKSupport Hi @ThreeUKSupport - any news as to if this problem has been fixed yet? We’re halfway through the month and I’ll need the advertised free data allowance after month-end :-)