3 (Three) Outage Report in Matlock, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (56%)
- Phone (18%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Matlock, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Ashbourne, and Awsworth.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 27 days ago |
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Phone | 28 days ago |
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Wi-fi | 1 month ago |
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Wi-fi | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Willy De Manda Skirtoff (@Clogs_R_uz) reported from Somercotes, England@gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.
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YB (@mylifetolead) reported from Stonebroom, EnglandInteresting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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Andy Frenzel (@thefragster) reported from Brimington, England@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
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Merv Spencer Photography (@mervspencer) reported from Ripley, England@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Jeanette Kent (@jaykayl) reported from Derbyshire, England@ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork
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RoadOus (@RoadOusMusic) reported from South Normanton, EnglandIs your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Andy Frenzel (@thefragster) reported from Brimington, England@ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Peter Spencer (@_PeterSpencer) reported from Derbyshire, EnglandNot sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Paul Higgins (@TrickyRedDog) reported from Eastwood, England@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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Paul Higgins (@TrickyRedDog) reported from Eastwood, England@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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Tim Chambers (@timchambers321) reported from Chesterfield, England@dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.
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Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England@ThreeUK absolute poor, insulting service yesterday
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy Hendy (@WendyHendy) reported@ThreeUKSupport Well of course I now feel dumb believing that the SIM would somehow magically activate, lol. I’ve been trying to deal with this since 7:30 am, can I please get help that works?
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Heather (@ukheather) reported@ThreeUK So you can't help? I tweeted as I can't live chat or call today. Happened back in March and again now. Really bad when missing texts
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anisa nas (@anisa_nass) reported@DOCkayer @ThreeUK so have mine! apparently it’s an issue w every customer right now
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redblueme (@redblueme1) reported@ThreeUKSupport Now they encouraged me to introduce friends their new plan which new customers can pay £1.4 less each month actually get more data. What's the point to stay as an old customer?
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andy clarke (@pickypooAndy) reported@ThreeUK how bad are you? Me & wife spent the last 3 days at #carfestsouth. Diff phones, tried all the usual tricks, but no signal all weekend, bet you’re proud of your useless service??? Look forward to the usual excuses…
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OriginalR3D1 (@OriginalR3d1) reported@ThreeUK why your top ups still broken?? This is the second month you take the money but don't give the Top-Up!!
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Lad Gaga 💙 (@ladgaga13) reported@ThreeUKSupport Because your passing the blame back onto the company who is supposed to send the TV out to the customer but if they are not getting told by your company to send them to the customer how are they supposed to send them sick of the constant back and forth
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chels 🐝 (@che7sey) reported@ThreeUKSupport @ThreeUK ive been trying to activate a sim card with you but your website isn't letting me, keeps saying there's a problem, been trying for over a week now.. can one of you do it please cause I'm losing my patience lol
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chels 🐝 (@che7sey) reported@ThreeUK ive been trying to activate a sim card with you but your website isn't letting me, keeps saying there's a problem, been trying for over a week now.. can one of you do it please cause I'm losing my patience lol
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Mark Rocks (@MarkDRocks) reported@ThreeUK In Corfu though been charged as if I'm in Albania. No three customer service available. Not happy..