3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Matlock, Derbyshire, England 11/23/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Chesterfield and Ilkeston.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Phone
United KingdomIlkeston Internet
United KingdomSouth Normanton Phone
United KingdomIlkeston Phone
United KingdomChesterfield Phone
United KingdomAlfreton Phone

Community Discussion

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3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • thewickingman Ian Thurman (@thewickingman) reported from Youlgreave, England

    @ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.

  • iAmKudaMaynard Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, England

    Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

  • mjmorgan23 mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • rob3047 Rob Forrest (@rob3047) reported from Alfreton, England

    @WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!

  • Saltbar Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

  • robkelly1889 Rob Kelly (@robkelly1889) reported from Chesterfield, England

    @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

  • Hitboyzzz Vernon North (@Hitboyzzz) reported from Alfreton, England

    @ThreeUK Worst network I've even been on, I wouldn't go back if it was free.

  • thewickingman Ian Thurman (@thewickingman) reported from Youlgreave, England

    .@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • GarySSteel Gary Steel (@GarySSteel) reported from Chesterfield, England

    @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

  • SPentin Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • VighneshNT VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England

    @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

  • Saltbar Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?

  • Tracker1972 Chris Auton (@Tracker1972) reported from Chesterfield, England

    @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ljones0407 liz jones (@ljones0407) reported

    @ThreeUKSupport ongoing issues with 4G in Birmingham last few days especially in B1, B30 and B45 Will this be rectified. Entire family is on three next to no mobile internet in all these locations

  • auntiehajar Harriet (@auntiehajar) reported

    People moan about phone companies but I’ve been with @ThreeUK for well over 15 years and never had a problem. Merry Christmas to you all 🎅🏽🎄🍷

  • LeeAnthonyUK Lee Anthony (@LeeAnthonyUK) reported

    @ThreeUKSupport still having Wi-Fi problems again today. Lee

  • GRTorbay Geek Retreat Torbay (@GRTorbay) reported

    The customer service @ThreeUK is as bad an @TalkTalk and that is saying something. No help at all with something as simple and transferring my number to a new phone

  • carlrfootymad Carl Richards (@carlrfootymad) reported

    @_Hazpilicueta @ThreeUK Can you help please @ThreeUK would mean the world

  • rncq65 Richard corrigan (@rncq65) reported

    @ThreeUKSupport Hmm, received a text today saying complaint closed, I've just had an idea..... texted 65075 again and there it is a PAC code, so despite being told I would get it sent out automatically I didn't get anything just a stroke of luck I've got it. Or a coincidence I tweeted OFCOM

  • leeboi2369 Lee Finney (@leeboi2369) reported

    Do you know how happy I am to be away from @ThreeUK. No more unreliable service, shockingly weak signal strengths and constantly being passed on to different departments because nobody knows what’s going on. @EE here I come 👌🏼

  • NYorksguy NYorksguy (@NYorksguy) reported

    @ThreeUKSupport Still awful 4G coverage, is work still being done?

  • PETERSBOSS2 Essential Emmental (@PETERSBOSS2) reported

    @ThreeUK @Channel4 NO GO LINGO UNTIL MARTIN DANIELS GETS HIS JOB BACK! Poor soul's hardly got a look-in since his dad snuffed it. The new presenter's rubbish and the very least I'll settle for is someone who's only on TV because their dad's the Great Suprendo.

  • _nicolasap Nicola De Mitri (@_nicolasap) reported

    Did @ThreeUK make Go Roam in Europe a paid service with no communication to the users!? Or am I reading it wrong? Go Roam (aka Feel At Home, which existed before the EU free roaming mandates) was the sole reason I chose Three 7y ago. EU immigrant friends, who should I switch to?