3 (Three) Outage Report in Matlock, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (29%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Rob Forrest
(@rob3047) reported
from
Alfreton, England
@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Janaka Rajarathne
(@JanakaRajarathn) reported
@ThreeUK I have been with 3 more than 9 years and not pleased with the solution provided during the pandemic. I have spoken to one of your agents in the month of May and explained that the difficulty of keeping up with the payment due to the impact of pandemic.
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Jaz B
(@_JazzyB_) reported
@ThreeUKSupport Absolutely shocking customer service all around from Three. No help from any department. I’ll be contacting the ombudsman about the disgraceful manner a complaint has been handled. Complete joke.
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Broken Three UK
(@Three_Is_Broken) reported
@paulharrymassey @ThreeUKSupport Having previously had replacement Sims, router & firmware I can confirm it is their network. They will not admit this and now happily waste your time getting you to move the router, will try different Sims, or other time wasting tactics. Homefi is terrible and should not be sold
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micheal morris
(@mickimorris) reported
@ThreeUKSupport Complaints solution is wait until Wednesday see what happens your new SIM card my still turn up but there is nothing we can do
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Roger Smith
(@RogerSmith0909) reported
@ThreeUKSupport I cancelled my internet contract with you a few years ago because the service was unreliable. Now I'm going to cancel my phone contract for the same reason and will encourage others to do the same. I'll not let this drop though, until I get clarity. Customers have a right to that
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Mike Wood
(@mikewooduk) reported
@ThreeUKSupport Hi, speaking to your team in the past does not instill much hope and looking online this has been going on for too long, affects mobiles and data devices to which I have several. Last time this was raised I was told to use WiFi calling, how does this help when I am outside???
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Jordan Evans
(@prettyprovoking) reported
@ThreeUKSupport hello, your customer service chat is telling me they are out of stock of the model phone I want for my upgrade, but on your site I'm able to add it to my basket with no issue - could you please advise on what the discrepancy may be?
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Ian Wood
(@ianwood3001) reported
@ThreeUKSupport Three used to be brilliant. Never a dropped call, never any call quality issues, and superb internet speeds. Lately I and everyone I know on 3 are having poor quality calls and internet speeds of H and H+ more often than 4g.
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Broken Three UK
(@Three_Is_Broken) reported
@deanuz @ThreeUKSupport Even in ours it’s a struggle to get any support. Hope you get it sorted soon
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Ian Steele
(@iansteele) reported
@ThreeUKSupport If you cannot manually switch your iPhone 12 mini to 3G, how are you meant to use the internet? Please don’t ask me to contact support or for my postcode. I just want advice.