3 (Three) Outage Report in Matlock, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (44%)
-
Total Blackout (30%)
-
Phone (17%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Ilkeston |
Internet | |
| South Normanton |
Phone | |
| Ilkeston |
Phone | |
| Chesterfield |
Phone | |
| Alfreton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
-
Alfie Brown
(@Alfie_Brown1240) reported
from
Staveley, England
@ThreeUK pleeeeeeease help me
-
Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
-
Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
-
Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
-
ziggy iqbal
(@ZiggyIqbal) reported
from
Derbyshire, England
@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
-
Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
-
Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
-
Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
-
Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
-
🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
-
Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
-
Jeanette Kent
(@jaykayl) reported
from
Derbyshire, England
@ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork
-
Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
-
Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
-
RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
-
Tim Chambers
(@timchambers321) reported
from
Chesterfield, England
@dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.
-
YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
-
Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
-
Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
-
Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Warren G
(@WxrrxnG) reported
@ThreeUK you have to be the biggest frauds around. False advertising on set up dates, delivery and account activation. Literally uttter shite. 8 days since order and still no Internet. I bet you can't even provide speeds advertised. Its been crap and we haven't got started.
-
Andy Cowper
(@HPIAndyCowper) reported
@davidamunday It'll be a chilly day in Hell before @ThreeUK see another penny of mine. So bad have their service and customer service been that the subsequent compensation means that I'll make a substantial profit on leaving this contract.
-
Adebisi pj
(@adebisimagic) reported
@ThreeUK My line has been ported to @ThreeUK just now and working but I need the contract to start from today, I should not be made to pay for service I did not enjoyed due to glitch from your end. Thanks
-
Mark Isaac Dalgleish
(@midalgleish) reported
@ThreeUKSupport Your "Business Support" is an absolute joke!!!! What kind of backward company think they can get away with not having any online account access in the 21st Century??? I dontjust want to leave Three, I want the company eradicated! It does not justify its existence
-
Lewis
(@_Severs_) reported
@ThreeUK can you give me any information on the three presale for luke combs in Manchester due to go on sale tomorrow? Im a Three+ member but noting is showing on the app as of yet. Any help would be appreciated
-
Dave P
(@dperrin08) reported
@ThreeUK absolutely disgusting service after almost 17yrs of custom , the most unhelpful and rude members of staff I've ever encountered !!😡😡
-
Ems ☁️
(@Emamberx) reported
@ThreeUKSupport my data is being very temperamental and keeps disconnecting. Is there an outage or issues currently ongoing in the Stirlingshire area?
-
Mark Isaac Dalgleish
(@midalgleish) reported
@ThreeUKSupport The most useless mobile company exper experienced! NEVER start a business account with them. You'll have next to no way of monitoring your spending, modifying your plan or even just getting them to do their job and keep you connected! I despise this company!!!!!!
-
Janis JTR
(@JanisTriblis) reported
@Opa_Fx @ThreeUK Tv laptop 3 phones 2 pc’s but make sure you are on good signal. Measure with your phone.
-
Linda Black
(@Noseyoldbisum) reported
@ThreeUKSupport From O2 to 3, new contract. You will receive a £250 cashback email after 45 days and payment of 1st bill. Nothing!Not one agent could tell me why. Customer service told me definitely today by end of business - LIES. Wait 5 working days so we can fob you off a bit longer. ENOUGH!!