3 (Three) Outage Report in Matlock, Derbyshire, England

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Matlock, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Ashbourne, and Awsworth.

City	Problem Type	Report Time
Ilkeston	Internet	1 month ago
Ashbourne	Phone	1 month ago
Ilkeston	Wi-fi	1 month ago
Ilkeston	Wi-fi	2 months ago
Awsworth	Internet	2 months ago
Ilkeston	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

• 
  Andy Frenzel (@thefragster) reported 2 minutes ago from Brimington, England

  @ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice

• 
  Sarah Loates (@SarahLoates) reported 5 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

• 
  YB (@mylifetolead) reported 6 minutes ago from Stonebroom, England

  Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

• 
  🌹M-K🌹 (@marie_kate2) reported 6 minutes ago from Matlock, England

  @ThreeUK Been with you 11 years. Never had a problem 👍

• 
  Paul Higgins (@TrickyRedDog) reported 12 minutes ago from Eastwood, England

  @alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

• 
  Jeanette Kent (@jaykayl) reported 14 minutes ago from Derbyshire, England

  @ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork

• 
  Merv Spencer Photography (@mervspencer) reported 28 minutes ago from Belper, England

  @ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

• 
  Tim Chambers (@timchambers321) reported 30 minutes ago from Chesterfield, England

  @dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.

• 
  Sarah Loates (@SarahLoates) reported 30 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

• 
  Alfie Brown (@Alfie_Brown1240) reported 33 minutes ago from Staveley, England

  @ThreeUK pleeeeeeease help me

• 
  Shameer Seepersand (@SeepersandSham) reported 34 minutes ago from Derbyshire, England

  @ThreeUK absolute poor, insulting service yesterday

• 
  Anna Melton (@In_the_Works_PR) reported 35 minutes ago from Chesterfield, England

  @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

• 
  RoadOus (@RoadOusMusic) reported 36 minutes ago from South Normanton, England

  Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

• 
  Peter Spencer (@_PeterSpencer) reported 38 minutes ago from Derbyshire, England

  Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport

• 
  Andy Frenzel (@thefragster) reported 38 minutes ago from Brimington, England

  @ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme

• 
  Merv Spencer Photography (@mervspencer) reported 47 minutes ago from Ripley, England

  @ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!

• 
  ziggy iqbal (@ZiggyIqbal) reported 50 minutes ago from Derbyshire, England

  @ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭

• 
  Paul Higgins (@TrickyRedDog) reported 50 minutes ago from Eastwood, England

  @The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

• 
  Anna Melton (@In_the_Works_PR) reported 58 minutes ago from Chesterfield, England

  @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

• 
  Sarah Loates (@SarahLoates) reported 60 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry Verdin #TB871 Tutor (@Barry_Verdin) reported 6 minutes ago

  I was once a customer of @ThreeUK but I will not be going back. Here’s a short thread on why customer service matters. I end my contract nearly two years ago. Last week they called me asking me to repay them money they claimed I owed. The caller seemed like a scam….

• 
  M1 ™ (@Mhyykol) reported 10 minutes ago

  @ThreeUK is rubbish network btw

• 
  Emma 💀 (@emmaawright) reported 11 minutes ago

  @NikiAlbon @ThreeUK i’m on 3 and never have signal anywhere anymore 🥹

• 
  Nic (@NicC28) reported 12 minutes ago

  @santanderukhelp Its via mobile data not wifi, and the billing address hasnt changed. @ThreeUKSupport can you help santander sort this out?

• 
  LunaTuna (@thebiglunatuna) reported 18 minutes ago

  @higgledygarden @ThreeUK I’m sorry to hear @ThreeUK’s terrible customer service is triggering your illness

• 
  Benjamin Ranyard (@higgledygarden) reported 18 minutes ago

  Dear @ThreeUK, Your customer service telephone system is making me want to self harm. How does one go about not getting hung up on by your robots and instead get through to a bright and cheerful human? Love Ben xx

• 
  Ryan Castellucci / speaking 12 sun @ emfcamp (@ryancdotorg) reported 20 minutes ago

  @ThreeUKSupport I pretty much don't have service if roaming is off here, lol.

• 
  Grumpy Llama (@grumpyllama2020) reported 22 minutes ago

  @ThreeUKSupport what a surprise. Second month in a row the bill payment went to another number on account so I have been cut off. Even phoned yesterday to confirm it had gone to to the right place. excellent customer service as always. Beyond angry

• 
  amy (@amy180593) reported 24 minutes ago

  @ThreeUKSupport Your network is atrocious and actually Jeopardises my career as I need to be able to receive texts and calls wherever I am or I could lose my job. How can a network be so bad in the UK when it’s UK based?

• 
  chel (@chelhardy) reported 25 minutes ago

  .@threeuk I’ve had no internet for almost two days! Everything is loading/buffering and won’t refresh, network is saying it’s on “3G” instead of 4G, and every time I send a text it’s saying “message failed”!