3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Matlock, Derbyshire, England 01/20/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

  • TrickyRedDog Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • timchambers321 Tim Chambers (@timchambers321) reported from Chesterfield, England

    @dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • _PeterSpencer Peter Spencer (@_PeterSpencer) reported from Derbyshire, England

    Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport

  • SPentin Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • thefragster Andy Frenzel (@thefragster) reported from Brimington, England

    @ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice

  • TrickyRedDog Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

  • RoadOusMusic RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • SeepersandSham Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England

    @ThreeUK absolute poor, insulting service yesterday

  • thefragster Andy Frenzel (@thefragster) reported from Brimington, England

    @ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • kasimsaheb9 kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • mylifetolead YB (@mylifetolead) reported from Stonebroom, England

    Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SammyCFC_ Sammy (@SammyCFC_) reported

    @ThreeUKSupport I only need to talk to him on Twitter, please help let me Ian

  • Guy_SFC Guy (@Guy_SFC) reported

    @ThreeUKSupport why can I no longer use WiFi calling on my S21? Due to your poor coverage in my area I relied on it and I'm now unable to make phone calls from home. Really helpful.

  • SlapMyPigletx Alex (@SlapMyPigletx) reported

    @ThreeUKSupport hey just wanna let you know the internet service is absolutely appalling in my area. The post code is gu7 3jw. Please get someone to look into it as it’s been going on for a while now

  • SlapMyPigletx Alex (@SlapMyPigletx) reported

    @ThreeUKSupport It does help for a bit, then after a few hours we notice a dip in service again

  • StuartS19054414 Stuart Smith (@StuartS19054414) reported

    @ThreeUK Won't be watching anything on demand today then. The only thing big about your network is how **** it is. Your company is infested with charlatans and thieves. Go ahead, try and sue me, I'll tear you a new one!

  • 73MattHall Matthew Hall (@73MattHall) reported

    @ThreeUKSupport Just had the worst customer service call ever with one of your Indian call centres. I called about my disabled daughters contract and the fact that it had become unaffordable at £93 a month due to changes in her circumstances. Your solution £3 off a month 👏👏

  • SetPieceHero John The Analyst (@SetPieceHero) reported

    @ThreeUKSupport Evening I have recently left you and have a credit balance (you wrote to me to tell me this recently and asked me to contact you) I have rung you twice today with no joy can someone please issue this refund of money owed. Thanks

  • CuttingsQueen Greenfingers💙💙💙 (@CuttingsQueen) reported

    @ThreeUKSupport The mobile service in Buckfastleigh, Devon has been out for several hours. Do you know when it will be back??

  • BellaM35A2 John Hufton (@BellaM35A2) reported

    @di_athlete @ThreeUK Absolutely! Just called them and no customer loyalty at all I am astounded by their damage limitation staff who just constantly deflect the situation 🙄isn’t it weird how they always go to voicemail rather than get a connection??

  • Hboy60207008 MoHaych (@Hboy60207008) reported

    @ThreeUKSupport I thought networks were bad, but the customer service is horrendous.