3 (Three) Outage Report in Matlock, Derbyshire, England

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Matlock, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Ashbourne, and Awsworth.

City	Problem Type	Report Time
Ilkeston	Internet	30 days ago
Ashbourne	Phone	1 month ago
Ilkeston	Wi-fi	1 month ago
Ilkeston	Wi-fi	2 months ago
Awsworth	Internet	2 months ago
Ilkeston	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

• 
  Sarah Loates (@SarahLoates) reported 3 seconds ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

• 
  Rob Kelly (@robkelly1889) reported 28 seconds ago from Chesterfield, England

  @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

• 
  kasim saheb (@kasimsaheb9) reported 3 minutes ago from Derbyshire, England

  @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

• 
  Andy Frenzel (@thefragster) reported 4 minutes ago from Brimington, England

  @ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice

• 
  🌹M-K🌹 (@marie_kate2) reported 10 minutes ago from Matlock, England

  @ThreeUK Been with you 11 years. Never had a problem 👍

• 
  Andy Frenzel (@thefragster) reported 12 minutes ago from Brimington, England

  @ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme

• 
  Mike Marcus 🏴🇪🇺 (@mikemarcus) reported 12 minutes ago from Ashford-in-the-Water, England

  @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

• 
  Anna Melton (@In_the_Works_PR) reported 13 minutes ago from Chesterfield, England

  @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

• 
  Mike Marcus 🏴🇪🇺 (@mikemarcus) reported 13 minutes ago from Ashford-in-the-Water, England

  @ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks

• 
  Sarah Loates (@SarahLoates) reported 14 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

• 
  Chris Auton (@Tracker1972) reported 16 minutes ago from Chesterfield, England

  @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

• 
  Merv Spencer Photography (@mervspencer) reported 20 minutes ago from Belper, England

  @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

• 
  Merv Spencer Photography (@mervspencer) reported 24 minutes ago from Belper, England

  @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

• 
  RoadOus (@RoadOusMusic) reported 29 minutes ago from South Normanton, England

  Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

• 
  Siân Pentin (@SPentin) reported 30 minutes ago from Chesterfield, England

  Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

• 
  Sarah Loates (@SarahLoates) reported 35 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

• 
  Anna Melton (@In_the_Works_PR) reported 47 minutes ago from Chesterfield, England

  @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

• 
  YB (@mylifetolead) reported 53 minutes ago from Stonebroom, England

  Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

• 
  mark morgan (@mjmorgan23) reported 54 minutes ago from Belper, England

  Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

• 
  Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported 59 minutes ago from Derbyshire, England

  @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ❤️🤍💙Manda💙🤍❤️ (@xxtigger_ukxx) reported 5 minutes ago

  @ThreeUKSupport You're the support... can you not chase this up?

• 
  DJ Carl Meah (@DJCarlMeah) reported 5 minutes ago

  Cannock Three store deserve another chance. Hopefully my contract SIM will come back to life soon. A SIM saying not published from 2019 on my account maybe the reason causing the problem. @ThreeUK

• 
  SideshowMatt 🇪🇺🔶️💙🇺🇦 #GTTO (@Sideshow_Matt) reported 9 minutes ago

  @LeavingPlanet @ThreeUK I have a Samsung S10 Lite. No problem with the phone. It works great on WiFi, and where I get a good signal. Generally I'm in Portsmouth buy travel all over Hampshire, Dorset, and lines out of Waterloo by train.

• 
  Ziad (@ziadhaitham01) reported 11 minutes ago

  @CFCDaily @ThreeUK Horrible *

• 
  What's left (of the planet) (@LeavingPlanet) reported 12 minutes ago

  @Sideshow_Matt @ThreeUK In UHF or VHF you can guarantee coverage in kilometres. In 5g, maybe 500m. And signal drop off is choppier. It's why when you're driving on the M5 you constantly lose boys of the conversation as you are doing from mast to mast.

• 
  What's left (of the planet) (@LeavingPlanet) reported 15 minutes ago

  @Sideshow_Matt @ThreeUK LTE repeaters are available on the market. At the end of the day, it probably isn't a significant concern for the festival provider, and the service providers are left looking crap because the local Mast can only handle n devices. Those with weaker signals are sacrificed.

• 
  phil (@philchamp_) reported 16 minutes ago

  @LeavingPlanet @Sideshow_Matt @ThreeUK Yes I know. Piggy backs on O2. I've had no issues at all in the time I've been with them & £6 a months meets my needs

• 
  Sam Holder (@sholder90) reported 16 minutes ago

  @ThreeUK your customer service is just....jokes.

• 
  Andi (@EV_Chief) reported 20 minutes ago

  @ThreeUKSupport Might have to cancel the upgrade and go back to @VodafoneUK

• 
  What's left (of the planet) (@LeavingPlanet) reported 20 minutes ago

  @Sideshow_Matt @ThreeUK So poor range, worsening penetration, more infrastructure, less node points, higher traffic, oh and did i mention interference from every wi-fi in the country, a completely deregulated sector of licencing. Welcome to modern mobile telecoms. Good luck.