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3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Matlock, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Ashbourne, and Awsworth.

CityProblem TypeReport Time
Ilkeston Internet 1 month ago
Ashbourne Phone 1 month ago
Ilkeston Wi-fi 1 month ago
Ilkeston Wi-fi 2 months ago
Awsworth Internet 2 months ago
Ilkeston Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • kasimsaheb9
    kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • iAmKudaMaynard
    Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, England

    Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?

  • DanDanSEND
    Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • Tracker1972
    Chris Auton (@Tracker1972) reported from Chesterfield, England

    @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

  • robkelly1889
    Rob Kelly (@robkelly1889) reported from Chesterfield, England

    @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

  • SPentin
    Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • VighneshNT
    VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England

    @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

  • Saltbar
    Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

  • mjmorgan23
    mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • rob3047
    Rob Forrest (@rob3047) reported from Alfreton, England

    @WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • steedobson87
    スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

  • mikemarcus
    Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

  • mikemarcus
    Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks

  • steedobson87
    スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

  • steedobson87
    スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

  • marie_kate2
    🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • RoadOusMusic
    RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • Saltbar
    Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • m4verick1970
    John Mcdonald (@m4verick1970) reported

    @ThreeUKSupport Looks like i wont be a three customer then, surely the first year should be at the agreed contract rate as you've not even said what the increase will be this year

  • DannyGriffiths1
    Danny Griffiths (@DannyGriffiths1) reported

    @ThreeUKSupport I know it’s Friday 13th today, but what’s going on with the signal & data? Not had any all late morning & afternoon. It’s seems to be working at times, but lose it all again. Even though my phone is showing 4G & 3/4 bars of signal, it don’t give me anything.

  • drew_wwwwd
    ᕲᖇᘿᘺ 🍁🍂🍃 (@drew_wwwwd) reported

    Anyone else in the Croydon area having connectivity issues with @ThreeUK ? Tried switching it off and on again but had no connection for 90 minutes at least. @ThreeUKSupport

  • carey_jonathan
    Jonathan carey (@carey_jonathan) reported

    Great service from @ThreeUK business, phone doesn't work and I'm getting fobbed off. Can't wait to leave. Worst customer service/experience from a phone company to date

  • johnwithbeard
    John (@johnwithbeard) reported

    @LaShoestring @ThreeUK @VodafoneUK Thanks for this. I left EE due to bad customer service some years ago

  • CmdrSpace
    I don't want to say (@CmdrSpace) reported

    @ThreeUKSupport now, I get an email as an existing customer with an existing contract, saying that I must sign up for a new contract. I will start paying roaming charges from next month. The ONLY reason I joined and remained a customer was free use of allowance when roaming 2/

  • YoungPete2000
    Young pete (@YoungPete2000) reported

    @ThreeUK When are you going to sort out your website. Been trying to log on for more than a week and keep getting We're having some problems It's not your fault it's ours, please try again later.

  • m4verick1970
    John Mcdonald (@m4verick1970) reported

    @ThreeUKSupport Wow thst sucks

  • jamesma34307397
    james marshall (@jamesma34307397) reported from Spalding, England

    Can your network work now? Looking forward to November so I can say goodbye to your useless 4G and non-existing 3G connection @ThreeUKSupport

  • Torquenstien
    ? (@Torquenstien) reported

    @ThreeUKSupport in the LD23UB the 4g is useless virtually while 3G is excellent signal is there anything going to happen to improve 4g signal