3 (Three) Outage Report in Matlock, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (51%)
-
Phone (20%)
-
Total Blackout (20%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
-
mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
-
Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
-
Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
-
Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
-
Rob Forrest
(@rob3047) reported
from
Alfreton, England
@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
-
🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.
-
Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
-
VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
-
kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
-
Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
-
Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
-
Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
-
Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
-
Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
-
Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
-
Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Chief Inspector Melanie Simmonds
(@MelSimmonds3) reported
@ThreeUK @SMARTYMobileUK you’ve just texted to say I have a voicemail (presumably as my phone appeared “off” due to outage) but I can’t access it as unable to make outgoing calls. I am a cancer patient, oncologist is regularly calling me. Any update on when this will be resolved?
-
Mark McGregor
(@MarkMcG45292883) reported
@ThreeUK Any chance of giving us an update of when u expect the issue to be resolved
-
Matthew Drew
(@koopmaster) reported
@ThreeUK No calls all day. Is that a good thing or Bad?
-
Ceri Williams 🏴🌹🎺🏃🤓
(@cerirwilliams) reported
@AneurinBevanUHB just a heads up that people on the @ThreeUK network will have and have had missed calls from you, and unable to hear voice messages as the voice network is down.
-
(P) Declan Heaton
(@DeclanHeaton20) reported
@ThreeUK I’m still off I can’t call anyone I was expecting phone calls off the hospital today as just been told I’ve got stage 1 cancer wait till I’m back on supply you will be having a few nice words over the phone this isn’t the first time it’s happened I’ve been a 3 customer for years
-
SteffiSports
(@uk_steffi) reported
so @ThreeUK merges with @VodafoneUK and it’s down for hours i knew this would happen #Vodafone is the worst network in history
-
Mark Norton
(@marknorton81) reported
@ThreeUK Poor totally poor.. no calls nothing
-
MR K
(@kmusic) reported
@ThreeUK You are the Worst Network Ever. So unreliable and terrible. You should sell the whole thing or shut down.
-
Billy Bostock
(@bbostock72) reported
@ThreeUK Can't even call 111 999 or 3 support, this is not the first time this year, had enough of this, and yet you still take my money every month, disgraceful
-
Jonathan
(@jonathan_h3459) reported
@ThreeUK You have lost a customer of 8 years today 😡useless network!!!!