3 (Three) Outage Report in Matlock, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Derbyshire, Dronfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Rob Forrest
(@rob3047) reported
from
Alfreton, England
@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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james marshall
(@jamesma34307397) reported
from
Spalding, England
Why isn't your network fixed yet? Its still stupidly slow in my house 3 WEEKS I NEED IT AS HAVEN'T GOT HOME WIFI @ThreeUKSupport
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Mary F
(@Fozzie_M) reported
Hey @ThreeUK! I desperately need help. I need a number reclaimed and a new PAC code issued as a STAC code was accidentally used less than a month ago. No one seems able to help & keep sending me back & forth.
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3D
(@3D03289568) reported
@ThreeUK @ThreeUKSupport My phone has been down for 2 days based in the Oxford area?
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professional
(@Techienumber1) reported
@ThreeUK topping up there is still an issue on data packs and addons keep them seperate even this gets me confused and I'm a techy and a hacker
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mistress of hellvetica
(@sexandtheswiss) reported
@ThreeUKSupport You coukd dm me before then ignored me. It's for my current emergency. I did everything asked.
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Mnu
(@Mxnny691) reported
@ThreeUKSupport , I have already paid £140+ for a phone that I don’t have now and I’m being told to wait for @DPDgroup_news to take accountability as three state that dpd have confirmed delivery even though they haven’t and there is was issues with their tracking from day one
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alice
(@fudgee2410) reported
@ThreeUK how does one get In touch with three phone number useless takes me in circles, no live chat, no support here 💁
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Mat Read
(@MrMatRead) reported
@ThreeUKSupport I just want to turn off my voicemail. Why is it such a hassle?! Why can’t I do this easily? Why is there no option on your voice prompts? Why is it impossible to talk to someone? Why isn’t the option on the app support?
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Dan
(@Danb64991225) reported
@ThreeUKSupport early today we also had massive issues with our data not working it keep dropping out an wouldn’t load anything this was extremely frustrating especially as there was no way of checking why this was happening
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Mike Tait
(@HiMyNameIsMikee) reported
Never ever use @ThreeUK . Awful signal for 2 years, and then after that contract ended they continue to charge you. No refund offered after not using the account after end date. They then say you have to pay the next month too after telling them to close the account. Scandalous.