3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Matlock, Derbyshire, England 04/01/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Ashbourne and Awsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomAshbourne Phone
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi
United KingdomAwsworth Internet
United KingdomIlkeston Internet

Community Discussion

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3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • SPentin Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • mjmorgan23 mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • robkelly1889 Rob Kelly (@robkelly1889) reported from Chesterfield, England

    @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

  • RoadOusMusic RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • kasimsaheb9 kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

  • Tracker1972 Chris Auton (@Tracker1972) reported from Chesterfield, England

    @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • VighneshNT VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England

    @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • tomph Tom Platten-Higgins (@tomph) reported

    @ThreeUKSupport Being a mobile broadband contract, my assumption was an instruction to cancel the account was not a request to transfer, as per a normal mobile contract (with a phone number).

  • PomegranateTivi Pomegranate Tivi (@PomegranateTivi) reported

    @ThreeUK It would be nice if you can actually provide me a network. I've had none for over 2 weeks! Just sort your system out

  • Lisaloo568 Lisaloo84 (@Lisaloo568) reported

    @ThreeUK please can you contact me re my poor signal? I’m unable to make any calls. Thanks

  • odiousjones neil kelley (@odiousjones) reported

    @KillerHeels_UK @SkyNews @ThreeUK Chelsea supporters stick with the team in good and bad, 3 can f off

  • Tredders Mark Tredgold (@Tredders) reported

    @ThreeUKSupport Been a customer for 15+ years. Could someone DM me? I’m about to cancel my contract (and my daughter’s) due to new roaming policy, but would like to speak to someone first. Your Helpdesk doesn’t seem to understand the issue & just reads a script. Thanks.

  • Mrinal83047398 मृणाल नेगी (@Mrinal83047398) reported

    @siphillipssport @MarkKleinmanSky And now just remove @ThreeUK **** them

  • channingwalton 𝗖𝗵𝗮𝗻𝗻𝗶𝗻𝗴 Walton (@channingwalton) reported

    @ThreeUKSupport I get the same issue (after clearing caches) on Chrome Version 101.0.4951.64 and Firefox 100.0 (64-bit) on OSX.

  • Sunny73005114 MOHAMMAD ALTHAF (@Sunny73005114) reported

    @ThreeUK dear team since 1 week am struggling to activate my sim and I have get the new sim from store as well but still it was not even activated please help me on this as well and am planning to leave the network due to lac of signal and poor connection issues please help me ou

  • ymmak Kammy (@ymmak) reported

    @ThreeUKSupport Hi Mark. When I call up i keep getting told “service request/order is stuck.. check back in 48 hours”. Which will normally be fine but my sim is dead. I called the store they said they cant do anything unless its face to face (which i cant do as of work). So no one can help me?

  • CherrieDawnstar Cherrie Dawnstar Art & online gaming. (@CherrieDawnstar) reported

    @ThreeUKSupport Internet playing up WC1N1AQ area all week on and off. Then just had a heavy down pour the net went with it ???