3 (Three) Outage Report in Matlock, Derbyshire, England

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Matlock, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Ashbourne, and Awsworth.

City	Problem Type	Report Time
Ilkeston	Internet	1 month ago
Ashbourne	Phone	1 month ago
Ilkeston	Wi-fi	2 months ago
Ilkeston	Wi-fi	2 months ago
Awsworth	Internet	2 months ago
Ilkeston	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

• 
  Merv Spencer Photography (@mervspencer) reported 7 seconds ago from Belper, England

  @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

• 
  🌹M-K🌹 (@marie_kate2) reported 5 minutes ago from Matlock, England

  @ThreeUK Been with you 11 years. Never had a problem 👍

• 
  mark morgan (@mjmorgan23) reported 6 minutes ago from Belper, England

  Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

• 
  RoadOus (@RoadOusMusic) reported 8 minutes ago from South Normanton, England

  Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

• 
  Anna Melton (@In_the_Works_PR) reported 8 minutes ago from Chesterfield, England

  @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

• 
  Sarah Loates (@SarahLoates) reported 9 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

• 
  Sarah Loates (@SarahLoates) reported 14 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

• 
  Chris Auton (@Tracker1972) reported 18 minutes ago from Chesterfield, England

  @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

• 
  Rob Kelly (@robkelly1889) reported 23 minutes ago from Chesterfield, England

  @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

• 
  YB (@mylifetolead) reported 24 minutes ago from Stonebroom, England

  Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

• 
  kasim saheb (@kasimsaheb9) reported 26 minutes ago from Derbyshire, England

  @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

• 
  Anna Melton (@In_the_Works_PR) reported 28 minutes ago from Chesterfield, England

  @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

• 
  Merv Spencer Photography (@mervspencer) reported 30 minutes ago from Belper, England

  @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

• 
  Mike Marcus 🏴🇪🇺 (@mikemarcus) reported 32 minutes ago from Ashford-in-the-Water, England

  @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

• 
  Siân Pentin (@SPentin) reported 36 minutes ago from Chesterfield, England

  Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

• 
  Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported 40 minutes ago from Derbyshire, England

  @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

• 
  Mike Marcus 🏴🇪🇺 (@mikemarcus) reported 41 minutes ago from Ashford-in-the-Water, England

  @ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks

• 
  Sarah Loates (@SarahLoates) reported 44 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

• 
  Andy Frenzel (@thefragster) reported 48 minutes ago from Brimington, England

  @ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme

• 
  Andy Frenzel (@thefragster) reported 54 minutes ago from Brimington, England

  @ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  a haq (@ahaque2012) reported 7 minutes ago

  @Three_Is_Broken @ThreeUK Always (-1) G. Service in the heart of London whereas other service provider's speed 5G/4G

• 
  Graeme Pickering (@PickGS) reported 16 minutes ago

  @remenos @ThreeUK @ThreeUKSupport That’s awful. I think a number of companies don’t say anything. We’ve had at least two contracts where we were out of contract & weren’t notified. So long as they can take the money out, they don’t seem bothered. They exploit the fact people don’t or can’t review prices.

• 
  Original Jacko 😎 (@DanJay946) reported 17 minutes ago

  @PaulGrayburn @EE @ThreeUK I thought 3 was bad paul but ******* it’s like living in a cave,any excuse they will use it,I’ve even switched off my 5g now and trying to make a phone call is like going back 25 years ago one 2 one when it keeps stuttering ! £80 a month for a load of old **** 💩💩💩💩💩

• 
  Graeme Pickering (@PickGS) reported 22 minutes ago

  @remenos @ThreeUK @ThreeUKSupport Understandably so. I had an issue with Talkmobile and the ombudsman process took a while, but it did help force their hand to offer amends. Was with Virgin Mobile for years. Found them hopeless. Don’t have a high opinion of any of them. Have stayed with O2 simply for convenience.

• 
  Francesca Anita (@FrancescaAnita5) reported 23 minutes ago

  @ThreeUKSupport @ThreeUK because i cant call anyone to calm me down u people are wickid and bad mind for money. After u told me you wont cut me off and still did it 3 hours later. Now i have to suffer wit no service. Hope wen u all need help the £23 can save you from goin bust

• 
  Danny Rizzo (@dannyjrizzo) reported 24 minutes ago

  @ThreeUKSupport This is no use. I want to speak with a manager and they just tell me they can’t as managers don’t speak to people on the phone. Never had issues with @VodafoneUK like this. I’ll be heading right back to them as soon as I can. I’ll never be using three again.

• 
  RONALBEANIO (@ccregan7) reported 25 minutes ago

  I find it crazy that we can be getting live streams from Mars but I lose signal during a phone call driving down the M20... sort it out @ThreeUK #NASAPerseverancerover

• 
  Chris Berrington (@SixKinds) reported 25 minutes ago

  @ThreeUKSupport wondering how eSim and Apple Watch support is progressing. Any news? After such a successful trial, surely full implementation can’t be far off now? #beenwaitingfortoolong

• 
  Kai Aaron Kuenssberg (@KaiKuenssberg) reported 25 minutes ago

  @ThreeUK you have to improve 3G and 4g signal before thinking about 5g, WiFi is infuriating and takes 30 minutes to download an app and can’t even use YouTube. I’m in the G32 area

• 
  🌻 𝙼𝚎𝚊𝚍𝚘𝚠 𝙴𝚕𝚕𝚒𝚜 (2).arj 🌻 (@notameadow) reported 26 minutes ago

  @ThreeUK If I tagged the support it would go like this: - give us postcode - here - it's all okay from out point, maybe the network is congested