3 (Three) Outage Report in Matlock, Derbyshire, England
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The latest reports from users having issues in Matlock come from postal codes DE4.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Alfreton, Matlock and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Alfreton |
Internet | |
| Matlock |
Phone | |
| Chesterfield |
Internet | |
| Matlock |
Phone | |
| Chesterfield |
TV | |
| Alfreton |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Rob Forrest
(@rob3047) reported
from
Alfreton, England
@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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rick evans
(@evansrick_) reported
@ThreeUKSupport That's not what the Three salesperson said when I signed up. It is incredibly unfair to charge a customer for a service they can't receive when they didn't even move out of the council. This is the second time I've had Three salespeople offer something to get me to sign up...
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Yaz
(@yazjd89) reported
@ThreeUKSupport hiya. We've waited until 6pm and still no sign of the number porting over? Super annoying as we assumed choosing today when putting dates in when ordering the SIM it would mean the number would be transferred today? any help would be appreciated, thanks!
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rick evans
(@evansrick_) reported
@ThreeUKSupport I've been lied by a sales rep of Three to get me to sign up, then mislead by the email copy when I signed up offering flexibility of contract, lied to that support managers don't exist and then they do, but don't call as promised. This is not how customers should be treated.
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rick evans
(@evansrick_) reported
@ThreeUKSupport Only for it to not be enforceable. I absolutely would not have signed a contract if I knew I would have to have for a service that can't be delivered. That's a pretty awful way to treat customers. I'd like contact information for someone at your head office.
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Carlton Boyce 🇪🇺 🏴
(@C80YCE) reported
@ThreeUKSupport And, I've tried to play your game but it wants my to log in to my 3 account to start the web chat you suggest but I can't do that because you put the wrong email address down initially so I can't validate it to set the account up. You see what I mean about poor customer service?
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Charli_p_
(@charli_p_) reported
.....I’m cutting the story into bite size pieces for Twitter, but I will be formally writing to head office about this evenings TERRIBLE customer service from a STORE MANAGER at that😡. I will be telling everyone NOT to sign up with @ThreeUK @ThreeUKSupport coz of DAVID!
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rick evans
(@evansrick_) reported
@ThreeUKSupport I have Three 5G Broadband and was told when I signed up that the service could be adjusted when I moved a few months later if the 5G wasn't available in my area. I moved within the same council area in London and 5G is not available and there is not time frame for availability.
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Des barr
(@Desmondbarr8) reported
@Slartib24574150 @ThreeUK @VodafoneUK No change then,still crap speed.
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Lisa
(@dancingstarlisa) reported
@ThreeUKSupport It was requested by three according to DPD. It wasn't even attempted. Now stick at my local depot but no one at three wants to help! I just get hit with you don't have an account... I know.. I'm a new customer...
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Thomas
(@unCAPTCHA) reported
@ThreeUKSupport Support a watch before the phones? I use a iPhone so will be supported at the same time as the watches?