3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Matlock, Derbyshire, England 02/13/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Awsworth, Derbyshire, Dronfield and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Wi-fi
United KingdomAwsworth Internet
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomDerbyshire Internet
United KingdomIlkeston Internet

Community Discussion

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3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • TrickyRedDog Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

  • TrickyRedDog Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

  • thefragster Andy Frenzel (@thefragster) reported from Brimington, England

    @ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

  • ZiggyIqbal ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England

    @ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • RoadOusMusic RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • thefragster Andy Frenzel (@thefragster) reported from Brimington, England

    @ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Ripley, England

    @ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!

  • SeepersandSham Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England

    @ThreeUK absolute poor, insulting service yesterday

  • _PeterSpencer Peter Spencer (@_PeterSpencer) reported from Derbyshire, England

    Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport

  • jaykayl Jeanette Kent (@jaykayl) reported from Derbyshire, England

    @ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • timchambers321 Tim Chambers (@timchambers321) reported from Chesterfield, England

    @dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.

  • mylifetolead YB (@mylifetolead) reported from Stonebroom, England

    Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

  • Alfie_Brown1240 Alfie Brown (@Alfie_Brown1240) reported from Staveley, England

    @ThreeUK pleeeeeeease help me

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • gIovesupjade cass ❤️ (@gIovesupjade) reported

    @StephVincent1 @ThreeUKSupport i got told to phone the customer relations team who still couldn’t give me an explanation as to why my order has been sent back to three but suddenly their systems are slow and they’ll call me back? i’ll believe that when i see it

  • StephVincent1 Steph Vincent (@StephVincent1) reported

    @gIovesupjade @ThreeUKSupport I’m also having this problem, order confirm said Wednesday delivery. Not a word since. 40 mins so far I’ve been on hold trying to get through. When I do get through I’ll be cancelling, going to stay with my current network

  • andrew_c0wan Andrew Cowan (@andrew_c0wan) reported

    @ThreeUK You have just moved my son's contract (in my name) from £9.24 a month to £26 without any authorisation. We never asked to changed contract. Can someone help with this? Thx

  • tomgibson12 Tom Gibson (@tomgibson12) reported

    @ThreeUK trying to make a complaint over the phone advisor is telling me I can make a complaint ???????? What is wrong with youre customer service ???????

  • VaughanPoppy Buffy Summers (@VaughanPoppy) reported

    @ThreeUKSupport I have cancelled the upgrade and was able to get help in store. It was an iPhone 12 256 with AirPods. I have managed to sort another upgrade with the in store team. I am very disappointed with the online and telephone advisors, and have lost 2 days work waiting for deliveries.

  • StephVincent1 Steph Vincent (@StephVincent1) reported

    @ThreeUKSupport Please stop sending me generic replies looking at other tweets there is clearly an issue between you and DPD. I need someone who can tell me when my phone will be delivered

  • noah27714122 noah (@noah27714122) reported

    @ThreeUKSupport Please and Please understand how important for me to stay connected I don’t have a home WiFi I am relying on this network to provide me strong services for work Calls and internet connection and personal hotspot on connected devices

  • Random_Robbie Random Robbie (@Random_Robbie) reported

    @ThreeUKSupport an hour on the phone to get through to cancellations? Can i cancel online at all? This is horrific service for a business customer!

  • shaunnorris Shaun Norris (@shaunnorris) reported

    @threeUK your email verification system for new accounts seems to be broken...

  • gIovesupjade cass ❤️ (@gIovesupjade) reported

    @ThreeUKSupport will absolutely be leaving your network at the earliest convenience with the amount of hassle caused by trying to order a new phone