3 (Three) Outage Report in Matlock, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (41%)
-
Total Blackout (37%)
-
Phone (14%)
-
Wi-fi (6%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Chesterfield and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Ilkeston |
Internet | |
| South Normanton |
Phone | |
| Ilkeston |
Phone | |
| Chesterfield |
Phone | |
| Alfreton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
-
Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
-
Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
-
mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
-
Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
-
Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
-
Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
-
Rob Forrest
(@rob3047) reported
from
Alfreton, England
@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
-
Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
-
Ian Thurman
(@thewickingman) reported
from
Youlgreave, England
@ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.
-
Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
-
Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
-
VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
-
Ian Thurman
(@thewickingman) reported
from
Youlgreave, England
.@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?
-
Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
-
Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
-
Gary Steel
(@GarySSteel) reported
from
Chesterfield, England
@tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Robinson
(@chrislrobinson) reported
@ThreeUKSupport Still not seeing any improvement today? What’s the crust problem and what is the ETA in the fix?
-
Chris Robinson
(@chrislrobinson) reported
@ThreeUKSupport I’m afraid this isn’t really an option as I need 4G connectivity for certain aspects of my job. I don’t understand why it has been 3 weeks and there’s still an issue, it’s not just today
-
Carl | Hamilton Technology Systems
(@hamiltontechsys) reported
@ThreeUKSupport Amazing how Three Business are happy to let companies charge users for services and they wash their hands of it 👏 Great Customer Services right there
-
Nick Lewis
(@corianderhater) reported
@ThreeUKSupport Not today. I was told it’s a wider issue with Sky Q and 3. Are you able to find out if it is being resolved anytime soon?
-
Aurakite
(@Aurakite1) reported
Ridiculous @ThreeUK @ThreeUKSupport I pay £35/month for this service. This is day 2 where there's been no internet or anything. I get no warnings about work in my area. Although this seems to happen EVERY month now..
-
Emalkay
(@emalkay) reported
@ThreeUKSupport 5G internet not working here in the centre of Birmingham for 2 days now, rubbish!
-
Simon
(@lostgate92) reported
So, @O2 and @EE, I'm currently paying £10 a month for 15gb of 5g data, but their service is getting worse, even in non busy areas. Do either of you have something similar? PAYG only, no contracts, even rolling monthly ones, @ThreeUK have screwed me over in the past with those
-
HUW
(@HUW1967) reported
@ThreeUK Horrid experience with call centre -very unhelpful,reluctant to put me to complaints ‘they’ll just confirm what I said’ Complaints team were EXCELLENT, fully resolved my issue quickly. Training need for 1st operator- not be defensive I nearly left 3, but have now stayed
-
Chris
(@cabreen75) reported
Very dissatisfied with @ThreeUK, ordered a new @apple IPhone on the 29/10 to be delivered 16/11, I’ve just received a message stating it won’t arrive until 30/11, exceptionally disappointing customer experience 😡😡
-
Phil Groom #KeepYourDistance, I may be infectious
(@notbovvered) reported
@ThreeUKSupport Hi Rhiannon, thanks for your reply. Just wanted to talk to someone about an issue, y’know? But it seems your company doesn’t like talking to its customers, we’re pushed into online chats instead. Totally not helpful. Please reinstate real people conversations. Thanks.