3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Matlock, Derbyshire, England 11/20/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Chesterfield and Ilkeston.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Phone
United KingdomIlkeston Internet
United KingdomSouth Normanton Phone
United KingdomIlkeston Phone
United KingdomChesterfield Phone
United KingdomAlfreton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • mylifetolead YB (@mylifetolead) reported from Stonebroom, England

    Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

  • kasimsaheb9 kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • robkelly1889 Rob Kelly (@robkelly1889) reported from Chesterfield, England

    @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

  • Tracker1972 Chris Auton (@Tracker1972) reported from Chesterfield, England

    @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

  • timchambers321 Tim Chambers (@timchambers321) reported from Chesterfield, England

    @dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.

  • mjmorgan23 mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • SPentin Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • RoadOusMusic RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • thefragster Andy Frenzel (@thefragster) reported from Brimington, England

    @ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • thefragster Andy Frenzel (@thefragster) reported from Brimington, England

    @ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DelroyJacobson Delroy Jacobson (@DelroyJacobson) reported

    @ThreeUK why am I blocked out Of my account and not being able to sign in?

  • CycleExmouth billy (@CycleExmouth) reported

    @dcm1968 @ThreeUK Yep. All down the seafront anywhere on the beach I can’t even send a WhatsApp message. Completely and utterly useless, even though they advertise a 5G network in Exmouth!

  • dcm1968 Dean Marshall (@dcm1968) reported

    @CycleExmouth @ThreeUK They really are a waste of time around Exeter and Exmouth. Once told me I couldn't get a signal on Exmouth Sea Front due to the congestion in the area. It was midweek December and not a soul to be seen.

  • DavidHoole25 David Hoole (@DavidHoole25) reported

    @ThreeUKSupport Ive already been spoken with customer service at length (after a long wait). Your person said it was all my fault, and no refund will be possible. After 8 years as a customer, I will be changing supplier. I will be encouraging friends and family to do the same.

  • DavidHoole25 David Hoole (@DavidHoole25) reported

    @ThreeUK why have you charged me for a monthly data add-on for the past 6 months that i never requested, and didn’t need? Good news from your POV, as you increased my bill by over 50%, but entirely without my consent. Is this how you normally treat loyal customers? #theft

  • adam77242261 adam (@adam77242261) reported

    @ThreeUK next time you email me with good news, make sure it’s about you fixing the awful coverage you have.

  • jade72686525 jade (@jade72686525) reported

    @ThreeUK how long as the network going to be down around preston?

  • olijewell Oliver Jewell (@olijewell) reported

    @ThreeUKSupport @DannyT Believe it when you see it. Web chat agents seem to promise bill credits and ask to confirm your complaint has been resolved. Still waiting on two accounts

  • jade72686525 jade (@jade72686525) reported

    @ThreeUKSupport how long is the network going to be down around Preston?

  • twittedtwotted Scouse 👤 (@twittedtwotted) reported

    @ThreeUK need help asap please, wifes phone for some reason has said you have reached a spending cap . We are in Spain and the phone won't allow her to do anything. We got the phone only 5 weeks ago and was told it would be a case of £2 per day total £14 for the week we are here