3 (Three) Outage Report in Matlock, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Ashbourne and Awsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ashbourne |
Phone | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Awsworth |
Internet | |
| Ilkeston |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Alfie Brown
(@Alfie_Brown1240) reported
from
Staveley, England
@ThreeUK pleeeeeeease help me
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Tim Chambers
(@timchambers321) reported
from
Chesterfield, England
@dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.
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Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Willy De Manda Skirtoff
(@Clogs_R_uz) reported
from
Somercotes, England
@gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.
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ziggy iqbal
(@ZiggyIqbal) reported
from
Derbyshire, England
@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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Jeanette Kent
(@jaykayl) reported
from
Derbyshire, England
@ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork
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Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Giorgia
(@Giorgia31234223) reported
@ThreeUK I honestly don’t know what to do .In my work area I have no network and,despite having called three several times(not only me, also my colleagues that are with three)the issue is not yet solved. It has been 2 months and I am still paying and not having the service!
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Ellis Linford-Pill
(@ellislinfordp) reported
Hi @ThreeUK it’s really annoying seeing advertisement that you have the fastest network when in reality I can’t get signal anywhere in london. And no I don’t have any setting problems with my phone, your signal is just terrible
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Bobby
(@8obbyanderson) reported
@jamesm @ThreeUK @virginmedia Don’t have their broadband but have been a mobile customer for years, their data networks are usually pretty solid
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Bev Page-Swan
(@BevP_S) reported
@ThreeUK Having really bad issues with your network at the moment even though saying I have full service, you have even changed my SIM card for me but made no difference. Unfortunately it's in a number of areas 😢
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Sharon
(@sharonsandhu1) reported
@ThreeUKSupport via text on Tues and no, I was not told why. I have also been hit with a cancellation fee when I went to a sim only deal after they said it would improve my network problem! I am so annoyed I took the hit just to get away from three! They refused to let me speak with the manager
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Scott
(@scottwilks) reported
@Nataliealana87 @ThreeUK Three in Glasgow is awful. 5G is so incredibly intermittent I've switched it off and there are gaps in 4G coverage all over the city
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Emma
(@lcfc122) reported
@ThreeUKSupport It was Leicester highcross I spoke to the assistant manager today didn’t catch her name same store it was purchased from, it’s only £10 but it’s the point they are miss selling things to people & taking responsibility I have a contract with you already she was so unhelpful/rude
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Ethan
(@ethan16668) reported
@ThreeUK Would've been nice to see a 5G mast on top of a newish monopole near my house. 4G tops out at 40Mbps down and 12Mbps up which is slow af.
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Sharon
(@sharonsandhu1) reported
@ThreeUKSupport I have had network problems since being with three and I held out until the end of my contract. The PAC given to me was invalid and after half an hour of me stating that they finally agreed. I was repeatedly told it was fine! For me to be told I now have to phone back in 48 hrs!
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Jack Pilkington
(@Ki996L) reported
@ThreeUK I need help accessing my account can someone get in touch?