3 (Three) Outage Report in Matlock, Derbyshire, England
Why is my 3 (Three) service not working?
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Matlock, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Ashbourne, and Awsworth.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 1 month ago |
|
|
Phone | 1 month ago |
|
|
Wi-fi | 1 month ago |
|
|
Wi-fi | 2 months ago |
|
|
Internet | 2 months ago |
|
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
-
Peter Spencer (@_PeterSpencer) reported from Derbyshire, EnglandNot sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
-
ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
-
Tim Chambers (@timchambers321) reported from Chesterfield, England@dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.
-
YB (@mylifetolead) reported from Stonebroom, EnglandInteresting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
-
Andy Frenzel (@thefragster) reported from Brimington, England@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
-
Merv Spencer Photography (@mervspencer) reported from Ripley, England@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
-
Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
-
Paul Higgins (@TrickyRedDog) reported from Eastwood, England@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
-
Jeanette Kent (@jaykayl) reported from Derbyshire, England@ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork
-
Andy Frenzel (@thefragster) reported from Brimington, England@ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme
-
-
Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
-
RoadOus (@RoadOusMusic) reported from South Normanton, EnglandIs your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
-
Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England@ThreeUK absolute poor, insulting service yesterday
-
Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
-
Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
-
Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
-
Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
-
Paul Higgins (@TrickyRedDog) reported from Eastwood, England@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
-
🌹M-K🌹 (@marie_kate2) reported from Matlock, England@ThreeUK Been with you 11 years. Never had a problem 👍
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
glazersoutwoodwardout (@fuckthefacemask) reported@ThreeUK roll on leaving you’re stupid company crap phone network crap service crap everything! Leaving someone short right before Christmas just for a phone bill 🖕🏻
-
The Scunner (@Scunner666) reported@ThreeUKSupport I've been trying to get a new password, which it allows me to do, then it says "generic error" and the new password doesn't work and then I get frozen out. And repeat.
-
Rob Spence (@spencro) reported@ThreeUKSupport Just to report a text claiming my payment had failed, and demanding a login to "my3online" Some phishing going on, presumably.
-
GEORGE (@georgehckmn94) reported@ThreeUK I want to look to renew my contract and maybe get a tablet to? But I can't because I don't get signal in a London suburb at the highest point of the town? Your signal has gone to 💩????????? Shall we go old school and I send a letter about this?
-
Daniel Sykes-Gelder (@DSGSSM) reported from Plymstock, England@ThreeUKSupport as ever amazing customer service, 15 minutes and sim only bill almost halved! Maybe I should have got a new handset.....
-
I@n (@w4ndle) reported@Three_Is_Broken @ThreeUK 2G out of @ThreeUK ain’t bad (Meat Loaf)
-
Jonas Roebuck (@ronasjoebuck) reported@ThreeUKSupport off yet another call with @threecomplaints unable to help me with a problem that's been ongoing for 9months, with dept collectors coming for money when @ThreeUK had promised me it had been dealt with. pls help me as a matter of urgency. Shocked at my treatment
-
Duke Ragetroll (@dukeragetroll) reported@ThreeUKSupport my partner (a 3UK customer but not on Twitter) tried to call her grandmother in Greece, to be met with "You have now reached your monthly credit limit..." She is a pay monthly customer, has no spend limit set, and has never had this issue before. What is this?
-
Dave Stone (@AFCBdave) reported@Three_Is_Broken @ThreeUK Rocking Around the Xmas Tree (trying to find a signal). Unbreak My Contract. Call Me Maybe. I Heard It Through The Grapevine (cos no one can reach me on my phone)
-
Dave Sharpe (@rreadysetno) reported@ThreeUKSupport, the company I work for is experiencing intermittent inbound call issues but only on Three (I'm a 3 customer though!). Our provider suggests the issue is on your side as other networks work (they're seeing 487 errors for you guys) - can I DM more info please?