3 (Three) outages and service status in Matlock, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Matlock, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Matlock, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Internet | 28 days ago |
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Ilkeston
|
Internet | 1 month ago |
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Ilkeston
|
Internet | 2 months ago |
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Ilkeston
|
Internet | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Paul Higgins (@TrickyRedDog) reported from Eastwood, England@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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Ian Thurman (@thewickingman) reported from Youlgreave, England.@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England@ThreeUK Been with you 11 years. Never had a problem 👍
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Chris Auton (@Tracker1972) reported from Chesterfield, England@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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RoadOus (@RoadOusMusic) reported from South Normanton, EnglandIs your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Paul Higgins (@TrickyRedDog) reported from Eastwood, England@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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kasim saheb (@kasimsaheb9) reported from Derbyshire, England@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Peter Spencer (@_PeterSpencer) reported from Derbyshire, EnglandNot sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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Ian Thurman (@thewickingman) reported from Youlgreave, England@ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.
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スティーブンドブソン (@steedobson87) reported from Derbyshire, England@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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Vernon North (@Hitboyzzz) reported from Alfreton, England@ThreeUK Worst network I've even been on, I wouldn't go back if it was free.
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VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Tony B (@Saltbar) reported from Derbyshire, England@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gbolahan Obisesan💚 (@GreatObisesan) reported@ThreeUKSupport been noticing very in consistent network & unreliable data coverage in London! Can @ThreeUKSupport offer any clear explanation or indication of if this issue has been picked up and being resolved? Highly irritating service at this stage!
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Wyn Morgan (@wynmorgan) reported@ThreeUK @ThreeUKSupport seems we’re going to be without a signal for a second week as you’re still working on your mast. Surely you’ve had time to install a new mast in that time?
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Benny (@Benny__H) reported@ThreeUK Hi can you help with a three plus question? I downloaded a voucher code for a £1 cafe Nero...the app says I've already downloaded it but when I go to my codes to find the qr code it says I've got no codes. Thanks
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Del Young (@Del67Young) reported@ThreeUK when are you going to do something about the signal in PL6 area you claim to have already done something about it since you merged with @vodafone but you haven't cuz I'm still getting the same crap signal my house is half mile away from nearest mast
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Damien Charlesworth (@Damienc1985) reported@ThreeUK So after 8 minutes of dialing over and over again, going through all the automated options, including having the line disconnected twice, I am finally through to someone. Let's see if they can resolve the issue, as there should be no bill to pay, but Three want £350!
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Hugh Campbell (@HughCampbell7) reported@ThreeUK impossible to get help on there website.
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sharon pollard (@aloevera75) reported@ThreeUKSupport I have unlimited calls but I can't call anyone, I have received a message saying I've reached my spend cap, but I don't have one.ive turned my phone off and back on. My friend has the same issue.
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Tommy Craig CSC (@tommycraigcsc) reported@ThreeUK an absolute joke of a customer services no use to anyone.
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Kitty Coco (@BambieBambini) reported@ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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SG (@Saurav) reported@ThreeUKSupport Absolutely awful service. Signed a new contract and your bill has come for triple the amount. I've been told by your agent he will fix the bill, over a month later nothing! Now he is ignoring all emails. And one of my lines is facing connectivity issues! AWFUL!