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3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Matlock, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Ashbourne, and Awsworth.

CityProblem TypeReport Time
Ilkeston Internet 29 days ago
Ashbourne Phone 1 month ago
Ilkeston Wi-fi 1 month ago
Ilkeston Wi-fi 2 months ago
Awsworth Internet 2 months ago
Ilkeston Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • ZiggyIqbal
    ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England

    @ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭

  • _PeterSpencer
    Peter Spencer (@_PeterSpencer) reported from Derbyshire, England

    Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport

  • timchambers321
    Tim Chambers (@timchambers321) reported from Chesterfield, England

    @dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.

  • In_the_Works_PR
    Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Ripley, England

    @ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!

  • jaykayl
    Jeanette Kent (@jaykayl) reported from Derbyshire, England

    @ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • thefragster
    Andy Frenzel (@thefragster) reported from Brimington, England

    @ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme

  • Alfie_Brown1240
    Alfie Brown (@Alfie_Brown1240) reported from Staveley, England

    @ThreeUK pleeeeeeease help me

  • TrickyRedDog
    Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

  • In_the_Works_PR
    Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • SeepersandSham
    Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England

    @ThreeUK absolute poor, insulting service yesterday

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

  • thefragster
    Andy Frenzel (@thefragster) reported from Brimington, England

    @ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice

  • mylifetolead
    YB (@mylifetolead) reported from Stonebroom, England

    Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

  • marie_kate2
    🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • RoadOusMusic
    RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • TrickyRedDog
    Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Weilian657
    Weilian (@Weilian657) reported

    @ThreeUK hi, I'm in Kos, Greece. My phone automatically connected to Turkish internet for some reason and I've been charged the Turkish rate, not the EU roaming rate. Please help.

  • jason32501062
    jason (@jason32501062) reported

    @PastdueCredit 2/2 mins again I put the phone down after 1.23 mins I’m on the phone now for a third time it’s befn 15 mins so far anyway in between phone attempts you send me a snotty text saying I havnt tried to resolve i notified @ThreeUK that I had a heart attack

  • EV_Chief
    Andi (@EV_Chief) reported

    @ThreeUKSupport Let’s hope I can use my sim in the Iphone14 or I’ll cancel as you provide a service then

  • geeorgewilson
    George☀️ (@geeorgewilson) reported

    @ThreeUKSupport not had any signal with my mifi box all day. When I work from home this is a nightmare 😱 Network checker shows it’s all working in my area but I’m unable to work. Please help! says network unavailable

  • AbdulahiOladipo
    BOA creation (@AbdulahiOladipo) reported

    @ThreeUK With your useless network that has limited coverage even in uk? Shameless people

  • Woz07805067
    Woz (@Woz07805067) reported

    @ThreeUK Hu7 home broadband forever up and down can we have a boost it is constant can't even run firestick with out buffering and I've even reduced the quality from HD. poor very poor

  • PradeepHardikar
    Pradeep Hardikar (@PradeepHardikar) reported

    @swarada @Apple @ThreeUK I think even in India, there are more providers that support eSIM. You don't have much choice there?

  • Abc23621485
    Abc (@Abc23621485) reported

    @ThreeUKSupport I find it very very silly that to log in to My Three account you have to submit a code sent by text message to your phone. If you have your phone stolen, how are you supposed to sign in to easily contact Three via chat function and cancel sim?

  • TmacMusic432Hz
    TmacMusic (@TmacMusic432Hz) reported

    @ThreeUKSupport You seem to be Throttling my 2 accounts!! I am experiencing crap internet speeds with my 3 Sim cards! Put my ID mobile Simcard, which use your Infrastructure, went from 3Mbps down 0.1Mbps Up to 17Mbps Down 5.3Mbps Up switching to my ID mobile Sim! @Ofcom

  • Fionaoutdoors
    Fiona Russell (@Fionaoutdoors) reported

    @ThreeUK on your website you state: Next day delivery. So, why are you using DPD who can't deliver next day? And when I phone you company to cancel the order, why can't I cancel? This is very poor service. I ordered because you offered next day delivery. Not four day delivery.