3 (Three) Outage Report in Matlock, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Ashbourne, Awsworth, Derbyshire, Dronfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ashbourne |
Phone | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Awsworth |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Rob Forrest
(@rob3047) reported
from
Alfreton, England
@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Peg
(@Northernseens) reported
@ThreeUK ABSOLUTELY DISGUSTING, service off AGAIN IN luddenden area Halifax, no warning, didn't refund last month when it went off, a JOKE! always blame 5G and say "it's for a better service in future" I'm LOSING clients and money in the PRESENT you clowns!
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Christos Basdekis
(@Chris_Basd) reported
@ThreeUK i am with Smarty which is using your network. Your signal coverage shows that my postcode has good coverage but mt signal is between 1 to none lines and 4G speed between 1 and 2Mbs. Do you restrict other providers using your network?
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Martin Bell
(@jinkyjoiner) reported
@ThreeUKSupport you have got to be the worst mobile network provider around! Signal issue after signal issue. Excuse after excuse… then on live chat you just end it without fixing the problem?!? 🤬😡
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Barry Emptage
(@bazza_e) reported
@ThreeUKSupport any update on the signal issue in Cm778dx area. Been at least 4 weeks now. We use your mobile braodband and its slow due to this
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David
(@Landscape_Focus) reported
@ThreeUKSupport When I log in to MyAccount online, I don't see the SIM only details listed either (my O2 number ported across today). I would prefer to use the app to check bills for both than the website! (2/2) Can you give me a direct 'Support' email address/number too please?
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bean grinder
(@caffeineking) reported
@ThreeUK you guys have had trouble installing 5g masts in Spalding Lincs because of objections from the idiotic council and nimby residents any idea if you are relocating them in that area. ?
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Matt Lawton
(@LeytherMatt) reported
Starting to regret moving to @ThreeUK if the constant struggle to find network is going to carry on draining my phone battery 😞 Hardly lost any battery when outside at the weekend, but a day in the office and it’s knocked 60% off with little usage!
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Fretwell
(@FretwellCrump) reported
The @ThreeUK cold calls at contract renewal time can genuinely **** off. Why can’t you text or email or push a notification through the stupid pointless app? They’re calls that feel like scam calls? Do I even want another year on 3? Why do you even bother with an app?
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Callie19707
(@callie19707) reported
@ThreeUKSupport Jonathan, I have been trying to sort this issue out for two weeks without any resolution. I now want to cancel my contract with you due to the poor customer service I have had to deal with.
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Scott
(@linux_bb) reported
@ThreeUKSupport I have just bought a number over from an another supplier via pac code. Now, when I login, if I use my old temp number it shows my transferred one, but if I try and login with new number it prompts me to register. Should I register again with transferred number ?