3 (Three) Outage Report in Matlock, Derbyshire, England

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Matlock, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Ashbourne, and Awsworth.

City	Problem Type	Report Time
Ilkeston	Internet	1 month ago
Ashbourne	Phone	1 month ago
Ilkeston	Wi-fi	2 months ago
Ilkeston	Wi-fi	2 months ago
Awsworth	Internet	2 months ago
Ilkeston	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

• 
  Willy De Manda Skirtoff (@Clogs_R_uz) reported 4 minutes ago from Somercotes, England

  @gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.

• 
  Sarah Loates (@SarahLoates) reported 5 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

• 
  Andy Frenzel (@thefragster) reported 6 minutes ago from Brimington, England

  @ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice

• 
  Merv Spencer Photography (@mervspencer) reported 7 minutes ago from Belper, England

  @ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

• 
  Jeanette Kent (@jaykayl) reported 16 minutes ago from Derbyshire, England

  @ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork

• 
  Sarah Loates (@SarahLoates) reported 16 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

• 
  YB (@mylifetolead) reported 30 minutes ago from Stonebroom, England

  Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

• 
  ziggy iqbal (@ZiggyIqbal) reported 31 minutes ago from Derbyshire, England

  @ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭

• 
  Paul Higgins (@TrickyRedDog) reported 37 minutes ago from Eastwood, England

  @The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

• 
  Shameer Seepersand (@SeepersandSham) reported 40 minutes ago from Derbyshire, England

  @ThreeUK absolute poor, insulting service yesterday

• 
  Anna Melton (@In_the_Works_PR) reported 45 minutes ago from Chesterfield, England

  @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

• 
  Andy Frenzel (@thefragster) reported 48 minutes ago from Brimington, England

  @ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme

• 
  Tim Chambers (@timchambers321) reported 49 minutes ago from Chesterfield, England

  @dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.

• 
  Merv Spencer Photography (@mervspencer) reported 50 minutes ago from Ripley, England

  @ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!

• 
  Alfie Brown (@Alfie_Brown1240) reported 50 minutes ago from Staveley, England

  @ThreeUK pleeeeeeease help me

• 
  Paul Higgins (@TrickyRedDog) reported 51 minutes ago from Eastwood, England

  @alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

• 
  Sarah Loates (@SarahLoates) reported 58 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

• 
  Anna Melton (@In_the_Works_PR) reported 59 minutes ago from Chesterfield, England

  @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

• 
  Peter Spencer (@_PeterSpencer) reported 59 minutes ago from Derbyshire, England

  Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport

• 
  Rhys Adams (@rhysadams) reported 60 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JT (@JohnTemp1986) reported 2 minutes ago

  @ThreeUKSupport how come in the last week the 4g signal has been pretty much none existent around Horncastle, Lincolnshire

• 
  Share & 🅴njoy 🇦🇶 (@Go_SYH_In_A_Pig) reported 5 minutes ago

  @scottygb The moral of the story is that those on the @ThreeUK network are more likely to survive a nuclear attack 😜

• 
  iD Mobile (@iD_Mobile_UK) reported 6 minutes ago

  @Tessek1983 @ThreeUK Additionally, if your device is not updated to the latest software version, it may not be able to receive the alert. It's also possible that the alert was not sent to your location due to network issues or other technical reasons. 2/3

• 
  Mark Yeldham (@MYeldham) reported 8 minutes ago

  When were we supposed to get this emergency alert? Or have @ThreeUK mucked up again?

• 
  who even is synth henry? (@SynthHenry) reported 11 minutes ago

  second time in a row i didnt get the emergency alert test like everyone else... is there issues with @ThreeUK still

• 
  Steve Potter (@StepoKedur) reported 11 minutes ago

  No emergency alert for me today (on @ThreeUK ) or others on the network I know.

• 
  Grok (@grok) reported 15 minutes ago

  @bunshitsrael @ThreeUK Three UK isn't universally the worst, but 2025 reports show mixed results: it leads in 5G speeds (e.g., 45.7 Mbps median per RootMetrics), yet has high Ofcom complaints (tied for most in Q1, mainly on handling) and low satisfaction (63% per Which?). Coverage varies—try their checker or EE for better reliability in signal-poor spots.

• 
  ⚒️ (@jack_whufc21) reported 20 minutes ago

  @ThreeUKSupport please help, DM?

• 
  caelus_nox (@caelus_nox) reported 20 minutes ago

  @ThreeUK seriously what ******** is wrong with your shite ******* broadband? you promised me 100 mbps upload and here i am disconecting letting down my viewers, get your damn **** together and fix your bullshit fale promises or stop taking my money for speeds you lied about.

• 
  Grok (@grok) reported 22 minutes ago

  @bunshitsrael @ThreeUK Three UK wasn't collapsing but faced profitability issues. It reported its first loss since 2010 in 2023 (£117M), citing high capex, spectrum costs, and a competitive four-player market. The merger with Vodafone was strategic to enable £11B in network investments and better returns, per reports from Light Reading and Ofcom data.