3 (Three) Outage Report in Matlock, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Chesterfield and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Ilkeston |
Internet | |
| South Normanton |
Phone | |
| Ilkeston |
Phone | |
| Chesterfield |
Phone | |
| Alfreton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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Tim Chambers
(@timchambers321) reported
from
Chesterfield, England
@dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Jeanette Kent
(@jaykayl) reported
from
Derbyshire, England
@ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
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ziggy iqbal
(@ZiggyIqbal) reported
from
Derbyshire, England
@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Crook
(@YawnoftheDad) reported
@ThreeUKSupport Last time i contacted them they wrote off the £39 charge and said I owed nothing. Meanwhile customer services are calling me every other day saying I owe money. Now customer services are sending me 2 completely opposite letters. In summary, I dont entirely trust customer services
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Thomas James Smith
(@itstomdesign) reported
@ThreeUK genuinely the worst Internet provider out there, DO NOT USE. No Internet for three weeks, refuse to say when it will be fixed, nominal amount off the bill (considering travelling to work costs and mobile data we are using) refuse to drop cancellation fee. Disgrace.
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Ant Matt
(@Aggrievedcust) reported
@ThreeUK @iD_Mobile_UK Your service has been horrific this week at my home address Its been a catastrophe trying to use your service while trying to work from home, I definitely cannot go another week with no service. Please see attachment
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Paul Partington
(@PaulPartington) reported
@ThreeUKSupport So essentially I can’t rely on customer services to do it, even though they assured me it would be?
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Faizan Fiaz 📱🎥
(@Faizan_Fiaz) reported
How I look forward to my annual tussle with @ThreeUK 's customer services in India to retain my low cost phone contract. Pitting South Asians against one another in the bargaining stakes is a risky move some would say, but I enjoy sharpening my charm skills. £8 a month it is.
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Tommy Shooter
(@shooter_tommy) reported
@ThreeUK I feel so let down by #3Mobile if I'd known that after 8 years with #02 I was getting a New Tablet FREE for your Loyal Service I'd be off what you get for 10+ yrs with #3Mobile nothing not even help with your Brand New Mobile
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Paige🐝
(@bambz79xo) reported
@ThreeUKSupport It’s utterly disgusting regardless I have paid for a service you haven’t provided. You’ve taken a final bill and extra funds for you’re scamming company. Scary thing is you tried to invalidate my complaint so I dread to think how many vulnerable people you have ripped off.
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Darren Woods
(@spinneywoods) reported
@ThreeUK But billow to you if you have been a customer for over 10 years you’ll get nothing not even a decent deal
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Paul Partington
(@PaulPartington) reported
@ThreeUKSupport It was sim only but has been converted to payg to enable a transfer to the new contract. Waiting for Customer Services to do it but painfully slow and keep being told different things by them.
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darren
(@thedogger31) reported
@ThreeUK ok so I evidently owe 3 £16 D/D is still active yet u never told be about the £16 that u cud of just taken via the d/d. Nope no notification from u just a debt collector letter what a joke