3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Matlock, Derbyshire, England 01/09/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • thewickingman Ian Thurman (@thewickingman) reported from Youlgreave, England

    @ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.

  • robkelly1889 Rob Kelly (@robkelly1889) reported from Chesterfield, England

    @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • VighneshNT VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England

    @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

  • Tracker1972 Chris Auton (@Tracker1972) reported from Chesterfield, England

    @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

  • rob3047 Rob Forrest (@rob3047) reported from Alfreton, England

    @WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!

  • iAmKudaMaynard Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, England

    Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?

  • Saltbar Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

  • GarySSteel Gary Steel (@GarySSteel) reported from Chesterfield, England

    @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks

  • Saltbar Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

  • thewickingman Ian Thurman (@thewickingman) reported from Youlgreave, England

    .@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.

  • dj_chalky Daniel White (@dj_chalky) reported from Dronfield, England

    @Honest_Mobile_ Were you affected by @ThreeUK's HUGE outage today? Considering giving the Classic SIM another try...

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

  • Hitboyzzz Vernon North (@Hitboyzzz) reported from Alfreton, England

    @ThreeUK Worst network I've even been on, I wouldn't go back if it was free.

  • mjmorgan23 mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • soaralba19 Frazr_SoarAlba🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@soaralba19) reported

    @ThreeUKSupport Not accepting that - the onus is on Three to prove what sites I've viewed not just say "yeah it's accurate, you used £44" I'm not paying it and will explore all avenues to terminate my contact and my sons which I recently brought over.

  • Unknown_B86 Bєє 🐝 (@Unknown_B86) reported

    @ThreeUK your network is shocking, never have any signal no matter where you go my mums add is very weak it’s now started to have interference in calls too, my other home there’s no signal at all! It’s not just myself with this issue it’s my whole family

  • NathanShahid2 Nathan Shahid (@NathanShahid2) reported

    @ThreeUKSupport Yes as I couldn’t access the account to reset my password and memorable information I was unable to get help over the phone which has resulted in the account being sent to debt collection agency

  • mountain_nessie Vanessa (@mountain_nessie) reported

    @ThreeUK constantly no coverage at work or home. For a network that advertises itself as being so good, I spend far too much time stuck on wifi. Sort it out!

  • Emmall97 Emma💕 (@Emmall97) reported

    @ThreeUKSupport is there a signal problem? I’ve got full bar of 5G and it’s running slow! Not usually like this.

  • kirajade_ablett Kira (@kirajade_ablett) reported

    Anyone else get 0 signal or internet in London or is it just me and my @ThreeUK deal 🙃

  • maddielh4 maddielh (@maddielh4) reported

    @ThreeUKSupport Hi Scott, I didn't realise that was the process. I didn't use it as I am no longer in the UK so don't need a UK network number. I can't log in to my account as it keeps saying error occurred, so how do I go about cancelling the account now so I stop getting charged? Thank you!

  • andylockley andy lockley (@andylockley) reported

    @ThreeUK I have had no@mobile service now for a month. How can mobile provider in 2022 be so utter toilet? #threemobile #worstmobilesignal #threemobilenosignal

  • soaralba19 Frazr_SoarAlba🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@soaralba19) reported

    @ThreeUKSupport 2/2 It's an impossibility that I have used £44 data without having barely touched my phone, I've also been left without use of data in a foreign country during excursions which left me feeling unsafe. never had issues like this ever with Voda. Seriously reconsidering Three

  • WorkshopDec DecPaintWorkshop (@WorkshopDec) reported

    @ThreeUK Beverley, East Yorkshire. Are there problems with the broadband?