3 (Three) outages and service status in Matlock, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Matlock, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Ashbourne, and Awsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Internet | 1 month ago |
|
Ashbourne
|
Phone | 1 month ago |
|
Ilkeston
|
Wi-fi | 2 months ago |
|
Ilkeston
|
Wi-fi | 2 months ago |
|
Awsworth
|
Internet | 2 months ago |
|
Ilkeston
|
Internet | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Jeanette Kent (@jaykayl) reported from Derbyshire, England@ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork
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Merv Spencer Photography (@mervspencer) reported from Ripley, England@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Andy Frenzel (@thefragster) reported from Brimington, England@ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme
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Paul Higgins (@TrickyRedDog) reported from Eastwood, England@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England@ThreeUK absolute poor, insulting service yesterday
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Paul Higgins (@TrickyRedDog) reported from Eastwood, England@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Andy Frenzel (@thefragster) reported from Brimington, England@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
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Tim Chambers (@timchambers321) reported from Chesterfield, England@dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.
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Duncan🃏 (@duncandual) reported from Little Eaton, England@ThreeUKSupport I have been with 3 several times throughout my time... Never any problems until I want to leave... on every occasion its the same hard sell even when you say no its like they don't hear you and just carry on.. ask once then give me my pak code... thats all i ask
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Willy De Manda Skirtoff (@Clogs_R_uz) reported from Somercotes, England@gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Peter Spencer (@_PeterSpencer) reported from Derbyshire, EnglandNot sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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YB (@mylifetolead) reported from Stonebroom, EnglandInteresting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Arnavi Panda (@ArnaviP) reported@ThreeUKSupport I'm having barely any internet connectivity on my 4G+ MiFi and almost no internet at all on my phone. It's day 2 and the problem persists. I'm virtually cut off unless I get Wi-Fi elsewhere. Coverage checker says very good service but I have no service! I'm at NE1
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Nathan Price (@thegamer6701) reported@ThreeUKSupport Hi got 12 month sim only deal out with you in September last year, to be honest I never used it as plans changed. Now want to use it for the final month and bit but don't know where the sim is. Can I get a replacement? Can't remember number for it as didn't use it
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𝒪𝓂𝒶𝓇𝒻𝒶𝓇𝓊𝓀 (@omar___f1) reported@eli_helenek @youneshh @ThreeUK Following both of you since when I didn't know but it long that for sure and I'll bring my wife she never been there.
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Kenners (@VonActor) reported@ThreeUKSupport hello. Does you're network support wifi calling on the Alcatel 3L 2021 model ?
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Napoleon Snow 😷 (@NapSnowcat) reportedhi @ThreeUKSupport i just got the 5g BB. Are there issues in streatham SW16 or is it always like this ( dead for 2 hours then back briefly )...
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David whitehead (@Davidwh50891392) reported@ThreeUK hi, I've just started a new account pay monthly account it is over 30days, and I think I need to cancel
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#KeepOurNHSPublic (@SaraSadEyedLady) reported@ThreeUK no service again. Why is going on?
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Kat (@KathrynHarrop90) reported@ThreeUK it's embarrassing that in 2021 your "service" can't handle a bit of rain 🙄
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Nimrodski (@Nimrodski) reported@ThreeUKSupport Still ongoing. Four days of intermittent service on 5G home broadband. This is unacceptable.. What is the nature of problem? Do you have any details to share at all? How do I claim compensation?
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Thomas Chapman (@mobius_two) reported@ThreeUKSupport There seem to be multiple issues with your broadband at the moment, how long do you expect them to last?