3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Matlock, Derbyshire, England 01/21/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • iAmKudaMaynard Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, England

    Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?

  • SPentin Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks

  • VighneshNT VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England

    @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

  • mjmorgan23 mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

  • robkelly1889 Rob Kelly (@robkelly1889) reported from Chesterfield, England

    @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.

  • rob3047 Rob Forrest (@rob3047) reported from Alfreton, England

    @WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!

  • Saltbar Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?

  • GarySSteel Gary Steel (@GarySSteel) reported from Chesterfield, England

    @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • kasimsaheb9 kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • Tracker1972 Chris Auton (@Tracker1972) reported from Chesterfield, England

    @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

  • Saltbar Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ByronRobbins byronrobbins (@ByronRobbins) reported

    @ThreeUKSupport Gave it 3 days and I’m still not getting anywhere. BS, PL, TR and EX postcodes are useless pretty much anywhere for me 👎 paying stupid prices for **** all. Good luck sorting that out kymberlie

  • jMorier9 Morier9 (@jMorier9) reported

    @ThreeUKSupport I cancelled the contract because the delivery "was lost" and I couldn't get a delivery date very very poor service

  • Chris_Basd Christos Basdekis (@Chris_Basd) reported

    @ThreeUK i am with Smarty which is using your network. Your signal coverage shows that my postcode has good coverage but mt signal is between 1 to none lines and 4G speed between 1 and 2Mbs. Do you restrict other providers using your network?

  • Northernseens Jay Peg (@Northernseens) reported

    @ThreeUK ABSOLUTELY DISGUSTING, service off AGAIN IN luddenden area Halifax, no warning, didn't refund last month when it went off, a JOKE! always blame 5G and say "it's for a better service in future" I'm LOSING clients and money in the PRESENT you clowns!

  • ConorHorgan8 Conor Horgan (@ConorHorgan8) reported

    @ButelAlfie @ThreeUKSupport Hi Chris, I am the one having the issue Alfie was posting on my behalf. Still no fix from that - it isn’t only the browser it is all 4g functions

  • Far_ah94 Fara (@Far_ah94) reported

    @ThreeUKSupport Hey I have the same issue, I recently joined your network from smarty & have reset my network settings. Still no 4g & I'm paying for 5g!

  • Northernseens Jay Peg (@Northernseens) reported

    @ThreeUKSupport Don't bother, you just lie anyway, when it was off last time "oh , sorry well refund you" THAT never happened, shambolic service atm I'll just leave as soon as I get chance

  • tamzin_spencer Tamzin Spencer (@tamzin_spencer) reported

    @ThreeUKSupport Hi three, As your a big corporation any chance you can help? DPD has blocked me from using live chats regarding my parcel being lost from you guys I phoned up regarding making a complaint like you guys suggested they put me on hold for 10 minutes straight and 1/2

  • ConorHorgan8 Conor Horgan (@ConorHorgan8) reported

    @ThreeUKSupport This started this morning. My phone software is up to date and I have completely reset my phone with no result. I was on live chat with the team and they offered no solution

  • JustTottenham Just Tottenham News (@JustTottenham) reported

    @MeerSaid2 @SAnderson78uk I've been with @ThreeUK several years & never thought of switching, coverage good, customer service excellent & some brilliant deals. No problems using abroad either.