3 (Three) Outage Report in Matlock, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Dronfield, South Normanton, Ilkeston, Chesterfield, Alfreton and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 South Normanton |
Phone | |
| Ilkeston |
Phone | |
| Chesterfield |
Phone | |
| Alfreton |
Phone | |
| Chesterfield |
Total Blackout | |
| Derbyshire |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Daniel White
(@dj_chalky) reported
from
Dronfield, England
@Honest_Mobile_ Were you affected by @ThreeUK's HUGE outage today? Considering giving the Classic SIM another try...
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Vernon North
(@Hitboyzzz) reported
from
Alfreton, England
@ThreeUK Worst network I've even been on, I wouldn't go back if it was free.
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Ian Thurman
(@thewickingman) reported
from
Youlgreave, England
@ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.
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Ian Thurman
(@thewickingman) reported
from
Youlgreave, England
.@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?
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Gary Steel
(@GarySSteel) reported
from
Chesterfield, England
@tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
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Rob Forrest
(@rob3047) reported
from
Alfreton, England
@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Reynolds
(@pdnr777) reported
@ThreeUKSupport are there any problems with the network today, very slow data service in Staines and Chertsey area
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Katie-Louise
(@bluekatie25) reported
@ThreeUKSupport Hi Pete this issue is still not resolved after being promised it would be last Friday. I am now being told it will be another 2 days. This service is simply not good enough and I will never renew with Three again
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Oliver Green
(@olygreen33) reported
@ThreeUK hello what is the signal problem today ? Traveled back from Rome and caused me major issues all day
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Kimba
(@Kimbaaa) reported
@W9Anubis @ThreeUK @ThreeUKSupport I’m only on 3 mobile for the weekly cinema tickets. Signal is ****
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Truth matters
(@Solutio11Market) reported
@iD_Mobile_UK @ThreeUK How ******** are you scammers allowed to operate?
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Dr Zoe Venditozzi
(@zoevenditozzi) reported
@ThreeUKSupport I’ve opened a complaint and am getting g absolutely nowhere.
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Dr Zoe Venditozzi
(@zoevenditozzi) reported
@ThreeUKSupport On WhatsApp support I’m being told to go to London store. Just spoke to London store and they were clear they can’t help me
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Dr Zoe Venditozzi
(@zoevenditozzi) reported
@ThreeUK can someone please help me? I feel like I’m screaming into the void. Bought two devices whilst in London. 1 arrived. Now being told I have to travel to London to get the other. I live in Scotland.
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راد
(@flyn_jal836) reported
Hi @ThreeUKSupport I’ve emailed multiple times about the 25 June outage. I missed urgent calls + paid £30 redelivery due to your network failure and couldn’t receive urgent calls. Im requesting full compensation for a month. Please respond or escalate this immediately. Thanks
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Chir Patel
(@rchirag) reported
@iD_Mobile_UK @ThreeUK Unfortunately, we cannot even use the chat function on idmobile website to chat with customer service. Chat window doesn’t open..!! shambles.