3 (Three) Outage Report in Matlock, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Phone (51%)
-
Internet (32%)
-
Total Blackout (10%)
-
Wi-fi (4%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Dronfield, South Normanton, Ilkeston, Chesterfield, Alfreton and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 South Normanton |
Phone | |
| Ilkeston |
Phone | |
| Chesterfield |
Phone | |
| Alfreton |
Phone | |
| Chesterfield |
Total Blackout | |
| Derbyshire |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
-
Daniel White
(@dj_chalky) reported
from
Dronfield, England
@Honest_Mobile_ Were you affected by @ThreeUK's HUGE outage today? Considering giving the Classic SIM another try...
-
Vernon North
(@Hitboyzzz) reported
from
Alfreton, England
@ThreeUK Worst network I've even been on, I wouldn't go back if it was free.
-
Ian Thurman
(@thewickingman) reported
from
Youlgreave, England
@ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.
-
Ian Thurman
(@thewickingman) reported
from
Youlgreave, England
.@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?
-
Gary Steel
(@GarySSteel) reported
from
Chesterfield, England
@tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.
-
Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
-
Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
-
Rob Forrest
(@rob3047) reported
from
Alfreton, England
@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
-
Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
-
VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
-
Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
-
Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
-
Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
-
mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
-
Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
-
Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
David Richards
(@DWRICHARDS) reported
@ThreeUKSupport @ThreeUK am wondering whether the merger with @VodafoneUK is responsible for most of a day last week with no phone service and, today, virtually no mobile broadband service in the EC4Y area. The mobile broadband router is usually pretty good but not today!
-
Emily Sheehan
(@sheehan190393) reported
@ThreeUK my service and 4/5G keep cutting out. I can only make calls intermittently and 4/5G isn’t working at all!?
-
Amanda 🇺🇦 🇮🇪 👀 🇬🇧
(@themoonweaver) reported
@ThreeUKSupport What is happening about fixing the network? 2 full days I've not been able to work or even phone someone. Im disabled and being cut off like this is scary and unacceptable. Thanks
-
Lee
(@Leex2782) reported
@ThreeUK Is there issues with mobile data my phone is ok but my other half cannot use mobile data even though she has 1gb on her allowance we are both in the same location I can use fine she can only receive text and calls
-
Iffy
(@lockdowneventz) reported
@ThreeUK Useless customer agent , social Media agents and worst possible network in uk
-
Iffy
(@lockdowneventz) reported
@ThreeUK Pathetic service
-
Nitin Sapru
(@nitinsapru) reported
@ThreeUK @ThreeUKSupport I am still facing issues with network completely dropping off suddenly.
-
kerry vye
(@kezza1452) reported
@ThreeUKSupport my son is currently in Greece & his phone is very limited. He has added on a go roam with nothing changed. We have email confirmation of buying it. We’ve tried everything that has been said in support & community pages. Please help 🤞🏻
-
Simon Winstanley
(@Winclouduk) reported
@ThreeUKSupport is there issues in the me1 area? My landline goes down but then also three does too?
-
Katie-Louise
(@bluekatie25) reported
@ThreeUKSupport They’ve told me there will be a resolution by Friday and to phone back again to see what the outcome is. They have also just tried telling me I need to go back to store for them to deal with it when the store told me there’s nothing they can do