3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Matlock, Derbyshire, England 02/09/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Derbyshire, Dronfield and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomDerbyshire Internet
United KingdomIlkeston Internet
United KingdomDronfield Internet
United KingdomChesterfield Internet

Community Discussion

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3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • mjmorgan23 mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • SPentin Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

  • Tracker1972 Chris Auton (@Tracker1972) reported from Chesterfield, England

    @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

  • RoadOusMusic RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • kasimsaheb9 kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • robkelly1889 Rob Kelly (@robkelly1889) reported from Chesterfield, England

    @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • VighneshNT VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England

    @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks

  • iAmKudaMaynard Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, England

    Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JonathanKowalc1 Jonny Kowalczyk / Hiking Feral (@JonathanKowalc1) reported

    @ThreeUKSupport You need to send the phone number of your complaints department. Live chat won't help me.

  • journo_sophie Sophie Buchan (@journo_sophie) reported

    @ThreeUKSupport are you having issues? I'm having to connect to WiFi where I can whilst I'm out as despite showing a near full bar it's not connecting me to 3/4/5G

  • Michellewelby1 Michelle welby (@Michellewelby1) reported

    @gc_hq @ThreeUKSupport We have 4g and it’s still not working. Spent the morning on the phone and it’s the same issue as before. But I’m out of my 24 month contract so I’ll be looking elsewhere. Absolute shambles three

  • Amanda12866586 Amanda (@Amanda12866586) reported

    @ThreeUK please please please can the head of customer complaints call me immediately the service I have received is shocking and I no longer have time to waste speaking to your complaint handlers!

  • mrphilipmartin MrPhilipMartin.uk.Official (@mrphilipmartin) reported

    @ThreeUK Please can you stop calling me every day it's harrassment. You agreed to wipe off my contact as I was unable to get a signal and had issues all the time hence I have closed all three of my accounts with you. Enough is enough. It's in the notes ...

  • Slider308 Biastai 🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌸 1/23.5m (@Slider308) reported

    @ThreeUK Three used to be brilliant. Now it has the worst customer service ever. They keep on billing you after you terminate your contract. They are a sham.

  • ajameschristian James Martin (@ajameschristian) reported

    @ThreeUKSupport It says you don’t have 5G in DN20 on your coverage checker but I always get 5G when in this postcode? How come? Also any plans to roll out 5G broadband here as my 4G broadband I have with you here is slow.

  • beanies_mum Jo Parsons (Deeley) (@beanies_mum) reported

    @ThreeUKSupport Twice in a month, first time was 3 weeks ago for 5 days and now again for the past 5 days😢 never had problem like this before with 3 but network coverage doesn’t seem as strong nowadays

  • CityFarmSystems City Farm Systems (@CityFarmSystems) reported

    @ThreeUKSupport but that's the point - there is no need for a technician to know it is the account holder to admit your team can't fix an issue. I am sick and tired of complaining - just fix your masts! We should be on 5G not struggling for 2G. 6 months...

  • Poverest_pedant travispickle (@Poverest_pedant) reported

    @ThreeUKSupport How much longer is it going to take you to restore the signal in BR5 2? It's been nil since Thursday. Just the same 'we're working on it message on your website' every day since.