3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Matlock, Derbyshire, England 03/14/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Ashbourne, Awsworth, Derbyshire, Dronfield and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomAshbourne Phone
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi
United KingdomAwsworth Internet
United KingdomIlkeston Internet

Community Discussion

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3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • mylifetolead YB (@mylifetolead) reported from Stonebroom, England

    Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • thefragster Andy Frenzel (@thefragster) reported from Brimington, England

    @ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • timchambers321 Tim Chambers (@timchambers321) reported from Chesterfield, England

    @dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.

  • TrickyRedDog Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

  • TrickyRedDog Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • kasimsaheb9 kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • _PeterSpencer Peter Spencer (@_PeterSpencer) reported from Derbyshire, England

    Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • RoadOusMusic RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • thefragster Andy Frenzel (@thefragster) reported from Brimington, England

    @ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme

  • SPentin Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • ZiggyIqbal ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England

    @ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

  • SeepersandSham Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England

    @ThreeUK absolute poor, insulting service yesterday

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • dounowhoiam Dan Simpson (@dounowhoiam) reported

    @ThreeUKSupport No 5G connectivity and no Internet in 4G or 3G @ M13 9GP Internet and 5G restored when I got to M13 9LU Please fix as that area essential for Internet to track public transport.

  • DamaniKenya DamaniKenya (@DamaniKenya) reported

    @FrankKhalidUK @ThreeUK worst shirt sponsors ever! Wish we could bring back Samsung #cfc

  • AndrewHazelden1 Andrew Hazelden (@AndrewHazelden1) reported

    @ThreeUKSupport 42 minutes phone call. Your customer service on the phone and/or online really isn't very good. Still can't access my online account. I have given up trying. A shame because the staff instore at Eastbourne are fantastic.

  • rthaddock Robert Haddock (@rthaddock) reported

    .@ThreeUK Three, you made the decision I would leave after 20+ years as a customer last May when you withdrew EU roaming. Too late now to say "we are sorry to see you go" as I reach the end of my contract with you. #eutraveller #eusecondhome

  • Lottie1190 ~*LottieLizzy*~ (@Lottie1190) reported

    @ThreeUKSupport I called the number quoted on this link and they refused to let me talk to customer complaints. I want to talk to them on the phone not on a online chat.

  • living_life_me Living Life! (@living_life_me) reported

    @ThreeUKSupport @elliotw100 Elliot they’re just doing it to increase revenue which is ridiculous. Raise a complaint and tell them you have been quoted as being able to keep it in a 3store. 3 complaints have the power to add an “exempt” flag in your account to override go roam charges as an exception.

  • heyimdaf Daf (he/him) (@heyimdaf) reported

    @ThreeUKSupport having a problem receiving calls on my iPhone 12 - sometimes calls don’t get through at all, sometimes they flash up on the screen and disappear without me even touching the screen. This has been going on for 2+ months with no resolution - have even reset my phone

  • MrTop1gear1985 Paul Hemmings (@MrTop1gear1985) reported

    @ThreeUKSupport Hello I can't make call or sended text do you know if the network is down can you help and I have turnit off and on

  • CCTV_etc Paul Dee 🗽 (@CCTV_etc) reported

    @ThreeUKSupport Hi, home broadband not working, online chat is apparently closed. What can I do? Only the second day I’ve been a customer…

  • deepfakedude Deep Fake (@deepfakedude) reported

    @ThreeUK I have made co@plaints about the poor broadband service in BN2 5DA for two months plus now and no head way. What is really the problem here?