3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Matlock, Derbyshire, England 01/10/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • VighneshNT VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England

    @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

  • Hitboyzzz Vernon North (@Hitboyzzz) reported from Alfreton, England

    @ThreeUK Worst network I've even been on, I wouldn't go back if it was free.

  • thewickingman Ian Thurman (@thewickingman) reported from Youlgreave, England

    .@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

  • Saltbar Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

  • dj_chalky Daniel White (@dj_chalky) reported from Dronfield, England

    @Honest_Mobile_ Were you affected by @ThreeUK's HUGE outage today? Considering giving the Classic SIM another try...

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

  • robkelly1889 Rob Kelly (@robkelly1889) reported from Chesterfield, England

    @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

  • mjmorgan23 mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • Saltbar Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • thewickingman Ian Thurman (@thewickingman) reported from Youlgreave, England

    @ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.

  • GarySSteel Gary Steel (@GarySSteel) reported from Chesterfield, England

    @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

  • iAmKudaMaynard Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, England

    Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.

  • Tracker1972 Chris Auton (@Tracker1972) reported from Chesterfield, England

    @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

  • rob3047 Rob Forrest (@rob3047) reported from Alfreton, England

    @WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelMale10 Michael (@MichaelMale10) reported

    @ChelCFC @carlbramhall @ThreeUK "Big corporations are bad. I'm very smart and edgy for saying this."

  • notarealpython2 Matthew Field 🇺🇦 (@notarealpython2) reported

    Hi @ThreeUK why are your tariffs so expensive for iPhone 13 Pro Max? I’ve been with 3 for 12 years and the prices are never cheap for existing customers. When it’s time to renew, I think I’ll be moving to a different network.

  • grumpyjim1986 Jamie (@grumpyjim1986) reported

    @ThreeUK Lovely sentiment shame I can’t get a signal with you in the UK!

  • varinder55559 varinder singh (@varinder55559) reported

    @ThreeUK You network is not working.

  • NattyJuk Natalie Jones (@NattyJuk) reported

    @ThreeUK hi, I've just had a letter through for an upgrade I never agreed to?! Can someone help me please?

  • Shoaeb_A19 Shoaeb Aziz (@Shoaeb_A19) reported

    @ThreeUK Lolol, roaming charges have NEVER been the issue. It’s your **** network connection.

  • PlattonD Danielle (@PlattonD) reported

    Why are me and my partner paying 50 pound a month to go nearly 2 weeks without no signal and no 3G with the same excuse that work is getting done in the area??? @ThreeUK

  • jonken29 john kennedy (@jonken29) reported

    @ThreeUKSupport constant calls from your customer centre total nuisance, we are not a customer any more please stop. Poor customer service.

  • rickyrob1970 rik the trucker (@rickyrob1970) reported

    @ThreeUK you seriously have to sort your signal out. Its been rubbish for the past month. I am paying £74 a month for that. Not happy!

  • Kinnusai1 Kinnusai (@Kinnusai1) reported

    @ThreeUKSupport In the end, I got the phone working myself from my end with less than 10 minutes effort. A pity your support staff couldn't figure out as much as a customer could. STILL waiting for them to reply to my complaint ffs. Pathetic. End of contract can't come fast enough.