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3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Matlock, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Ashbourne, and Awsworth.

CityProblem TypeReport Time
Ilkeston Internet 1 month ago
Ashbourne Phone 1 month ago
Ilkeston Wi-fi 1 month ago
Ilkeston Wi-fi 2 months ago
Awsworth Internet 2 months ago
Ilkeston Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • thefragster
    Andy Frenzel (@thefragster) reported from Brimington, England

    @ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • mylifetolead
    YB (@mylifetolead) reported from Stonebroom, England

    Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

  • marie_kate2
    🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • TrickyRedDog
    Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

  • jaykayl
    Jeanette Kent (@jaykayl) reported from Derbyshire, England

    @ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

  • timchambers321
    Tim Chambers (@timchambers321) reported from Chesterfield, England

    @dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • Alfie_Brown1240
    Alfie Brown (@Alfie_Brown1240) reported from Staveley, England

    @ThreeUK pleeeeeeease help me

  • SeepersandSham
    Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England

    @ThreeUK absolute poor, insulting service yesterday

  • In_the_Works_PR
    Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

  • RoadOusMusic
    RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • _PeterSpencer
    Peter Spencer (@_PeterSpencer) reported from Derbyshire, England

    Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport

  • thefragster
    Andy Frenzel (@thefragster) reported from Brimington, England

    @ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Ripley, England

    @ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!

  • ZiggyIqbal
    ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England

    @ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭

  • TrickyRedDog
    Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

  • In_the_Works_PR
    Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Barry_Verdin
    Barry Verdin #TB871 Tutor (@Barry_Verdin) reported

    I was once a customer of @ThreeUK but I will not be going back. Here’s a short thread on why customer service matters. I end my contract nearly two years ago. Last week they called me asking me to repay them money they claimed I owed. The caller seemed like a scam….

  • Mhyykol
    M1 ™ (@Mhyykol) reported

    @ThreeUK is rubbish network btw

  • emmaawright
    Emma 💀 (@emmaawright) reported

    @NikiAlbon @ThreeUK i’m on 3 and never have signal anywhere anymore 🥹

  • NicC28
    Nic (@NicC28) reported

    @santanderukhelp Its via mobile data not wifi, and the billing address hasnt changed. @ThreeUKSupport can you help santander sort this out?

  • thebiglunatuna
    LunaTuna (@thebiglunatuna) reported

    @higgledygarden @ThreeUK I’m sorry to hear @ThreeUK’s terrible customer service is triggering your illness

  • higgledygarden
    Benjamin Ranyard (@higgledygarden) reported

    Dear @ThreeUK, Your customer service telephone system is making me want to self harm. How does one go about not getting hung up on by your robots and instead get through to a bright and cheerful human? Love Ben xx

  • ryancdotorg
    Ryan Castellucci / speaking 12 sun @ emfcamp (@ryancdotorg) reported

    @ThreeUKSupport I pretty much don't have service if roaming is off here, lol.

  • grumpyllama2020
    Grumpy Llama (@grumpyllama2020) reported

    @ThreeUKSupport what a surprise. Second month in a row the bill payment went to another number on account so I have been cut off. Even phoned yesterday to confirm it had gone to to the right place. excellent customer service as always. Beyond angry

  • amy180593
    amy (@amy180593) reported

    @ThreeUKSupport Your network is atrocious and actually Jeopardises my career as I need to be able to receive texts and calls wherever I am or I could lose my job. How can a network be so bad in the UK when it’s UK based?

  • chelhardy
    chel (@chelhardy) reported

    .@threeuk I’ve had no internet for almost two days! Everything is loading/buffering and won’t refresh, network is saying it’s on “3G” instead of 4G, and every time I send a text it’s saying “message failed”!