3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Matlock, Derbyshire, England 11/24/2025 14:40

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Chesterfield and Ilkeston.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Phone
United KingdomIlkeston Internet
United KingdomSouth Normanton Phone
United KingdomIlkeston Phone
United KingdomChesterfield Phone
United KingdomAlfreton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks

  • kasimsaheb9 kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • robkelly1889 Rob Kelly (@robkelly1889) reported from Chesterfield, England

    @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • mjmorgan23 mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

  • Tracker1972 Chris Auton (@Tracker1972) reported from Chesterfield, England

    @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

  • SPentin Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • RoadOusMusic RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • emmawarbler242 Emma (@emmawarbler242) reported

    @ThreeUKSupport I went to New York. I spoke to someone on the live chat and they said I’ve been charged cos when I take my phone off airplane mode it might connect to a private network for a few seconds. Never had a problem before. (1/2)

  • sunshinniekim sunshinnie 13 (@sunshinniekim) reported

    @ThreeUKSupport about 1h ago, everything else is working perfectly and normally, but my clients are calling because they dont receive my SMS. is the 3rd time this month i had these complaints. so, is a problem with my numbers only?

  • 01a22798dbb7441 jacko (@01a22798dbb7441) reported

    @ThreeUK the phone signal by my workplace has completely disappeared in the last week? Even when outdoors in the car park? What's going on? I work in Leigh, Lancs.

  • castlewalls Michelle Ryan (@castlewalls) reported

    @01a22798dbb7441 @ThreeUK My mobile internet extremely low signal since Saturday morning 18th June 2022 :-(

  • ukheather Heather (@ukheather) reported

    @ThreeUKSupport There is nothing that makes this much of an increase ok. Service worse Costs up 250%! Nothing that makes that ok. I was literally paying 35p a min for calls back in like 1997 when mobiles were new.

  • _stevenfawcett_ Steven Fawcett (@_stevenfawcett_) reported

    @ThreeUKSupport I was willing to compromise with a cheaper mobile broadband contract but as you didn't get back I presumed you had just agreed to shut it down.

  • jamesma34307397 james marshall (@jamesma34307397) reported from Spalding, England

    With with the poor data speeds? @ThreeUKSupport

  • Stephen03497310 Duey (@Stephen03497310) reported

    @ThreeUK Three has the worst customer care service anywhere. Took £86 from me and I can’t get it refunded . Online call centre a joke.

  • _stevenfawcett_ Steven Fawcett (@_stevenfawcett_) reported

    @ThreeUKSupport I never heard anything from anyone - I asked for it to be shut down as I had to take out another contract - you know I am a vulnerable adult, I can't afford to lose that much money unnecessarily.

  • samioik samioik (@samioik) reported

    @ThreeUKSupport im available now...i am working then...you are online now. can you not help me?