3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Matlock, Derbyshire, England 03/11/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Ashbourne, Awsworth, Derbyshire, Dronfield and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomAshbourne Phone
United KingdomIlkeston Wi-fi
United KingdomIlkeston Wi-fi
United KingdomAwsworth Internet
United KingdomIlkeston Internet

Community Discussion

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3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • thefragster Andy Frenzel (@thefragster) reported from Brimington, England

    @ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice

  • TrickyRedDog Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

  • _PeterSpencer Peter Spencer (@_PeterSpencer) reported from Derbyshire, England

    Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • thefragster Andy Frenzel (@thefragster) reported from Brimington, England

    @ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

  • jaykayl Jeanette Kent (@jaykayl) reported from Derbyshire, England

    @ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • mylifetolead YB (@mylifetolead) reported from Stonebroom, England

    Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

  • SeepersandSham Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England

    @ThreeUK absolute poor, insulting service yesterday

  • ZiggyIqbal ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England

    @ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • RoadOusMusic RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • kasimsaheb9 kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • TrickyRedDog Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

  • timchambers321 Tim Chambers (@timchambers321) reported from Chesterfield, England

    @dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • 1slandb3auty13 D.S (@1slandb3auty13) reported

    @ThreeUKSupport On the 25th March I messaged, to date no answer. Think I'd search for a new provider since my contract ends in 2 weeks. Thanks for the lack of support!

  • jaimexeames 🌌🔮JAIME🔮🌌 (@jaimexeames) reported

    @ThreeUKSupport THANKS Kris🙌my dad has rang them 3 times still waiting on itemised bills so I can ring them, he may be old but isn't stupid ,but for some reason all 3 say is ,it's what you've used ? Even tho he's NEVER gone above £20 month it's the end of his contact & u hit him WITH £280 bill

  • ruhel_ali Ruhel Ali (@ruhel_ali) reported

    @ThreeUKSupport Doesn't matter anymore. Last month of being a three customer.

  • ivanoverton ivan overton (@ivanoverton) reported

    @ThreeUKSupport terrible 5G broadband service - ongoing issues - told Don’t worry! Easy to say don’t worry when you are clicking off! I have broadband zoom calls for international business ....

  • shloimy_alter Shloimy Alter (@shloimy_alter) reported

    I wouldn't even say as an #AprilFools joke that @ThreeUK is a good network

  • SimonWells7 Simon Wells (@SimonWells7) reported

    @ThreeUKSupport I have read you have restored other peoples roaming who are in similar situations but refusing to help me in the same situation and been a customer for over 10 years!

  • Matt_hardercock Matt Hardcock (@Matt_hardercock) reported

    @ThreeUKSupport ive now got a message saying 'sim network unlock pin'

  • MStevo1983 Mike Stevens (@MStevo1983) reported

    @ThreeUKSupport Yeah it’s was wn6, never have good signal anywhere

  • canals4us Steve Jay (@canals4us) reported

    @ThreeUK @samaritans Gimmick after gimmick after gimmick. You’re still the worst underperforming provider in the uk

  • LewisCanavan Lewis James (@LewisCanavan) reported

    @ThreeUKSupport Yes you keep saying the network is fine on your systems but it's really now. I've been to other areas and network seems fine. When I get on 5G it's superfast. 4G is less than 1Mbps download. And unfortunately do not live in 5G area. I'm within my 14 days cooling so time to leave.