3 (Three) Outage Report in Matlock, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Derbyshire, Dronfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Derbyshire |
Internet | |
| Ilkeston |
Internet | |
| Dronfield |
Internet | |
| Chesterfield |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Rob Forrest
(@rob3047) reported
from
Alfreton, England
@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Vikash Dodhia
(@DodhiaVikash) reported
@ThreeUK - you have the worst customer service imaginable. Since the outage, I have been unable to make or receive calls at my home location . Was told it would be resolved on Sunday but of course too good to be true. Complaint number 250812103701176.
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Richie Austin Comedy Magician
(@RichieSAustin) reported
I now understand why @ThreeUK has 68% ( over 20,000) 1 star reviews on three there customer service is dismal. Even there Complaints department are useless.
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Kim Creed💙
(@kimcreedpr) reported
@ThreeUKSupport I posting on here to you because I have called you 5 times and you keep telling me this issue is resolved but it isn't. I signed up to 3 in early July, you sent me two hubs neither of which worked so after 2 weeks I cancelled my contract. 1/2
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Identify, characterise and describe our enemy.
(@flyingfree101) reported
@ThreeUKSupport Hello I want to pay my bill, but my service is not working. I went to log in, but some idiot who designed the system made it so access codes cannot be received, by your phone, when you are trying to pay your bill. I got a text yesterday saying my bill is overdue, and it asked me to call 333, but some retard at Three designed the system so that when you try to call 333 to pay your bill, you cannot do it. Give me a solution that does not involve borrowing someones phone to pay my bill, only degenerates, low IQ and retarded people would ever put there customers through that.
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Jacqui Lewis
(@Ladyeditrice) reported
@ThreeUK are there any problems with the network today? I can’t make or take any calls.
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Malaga
(@PMalaga2002) reported
@ThreeUKSupport my WiFI had been down all day🙀
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Honcho
(@A_HonchoYT) reported
Made the switch to @ThreeUK just under 12 months ago, was great. Has really good signal coverage. But these last 3 month has been horrific. Genuinely regret switching to 3 now as I can barely get any signal anywhere even my own home now longer gets signal @ThreeUKSupport
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Kash
(@Aliba9353K) reported
@ThreeUK I will to report a fraud and everytime I am calling the broadband or three helpline it's requesting a number which I can not provide. I spoke to an advisor a week ago and now you have changed the telephone helpline and I can no longer reach three to help assist in the fraud case.
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Sarahleigh
(@Sarahleigh65) reported
@ThreeUKSupport no mobile signal for me in a 3 mile radius from my home in Runcorn for weeks - how is that acceptable!!
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Stephen Huthwaite
(@SteHuthwaite) reported
@ThreeUK dont bother signing up with these, customer service is terrible