3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Matlock, Derbyshire, England 01/30/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Derbyshire, Dronfield and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomDerbyshire Internet
United KingdomIlkeston Internet
United KingdomDronfield Internet
United KingdomChesterfield Internet

Community Discussion

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3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • robkelly1889 Rob Kelly (@robkelly1889) reported from Chesterfield, England

    @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • SPentin Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • rob3047 Rob Forrest (@rob3047) reported from Alfreton, England

    @WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!

  • kasimsaheb9 kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks

  • Tracker1972 Chris Auton (@Tracker1972) reported from Chesterfield, England

    @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

  • mjmorgan23 mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • RoadOusMusic RoadOus (@RoadOusMusic) reported from South Normanton, England

    Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

  • VighneshNT VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England

    @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

  • iAmKudaMaynard Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, England

    Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DodhiaVikash Dr Vikash Dodhia (@DodhiaVikash) reported

    @ThreeUK - you have the worst customer service imaginable. Since the outage, I have been unable to make or receive calls at my home location . Was told it would be resolved on Sunday but of course too good to be true. Complaint number 250812103701176.

  • RichieSAustin Richie Austin Comedy Magician (@RichieSAustin) reported

    I now understand why @ThreeUK has 68% ( over 20,000) 1 star reviews on three there customer service is dismal. Even there Complaints department are useless.

  • kimcreedpr Kim Creed💙 (@kimcreedpr) reported

    @ThreeUKSupport I posting on here to you because I have called you 5 times and you keep telling me this issue is resolved but it isn't. I signed up to 3 in early July, you sent me two hubs neither of which worked so after 2 weeks I cancelled my contract. 1/2

  • flyingfree101 Identify, characterise and describe our enemy. (@flyingfree101) reported

    @ThreeUKSupport Hello I want to pay my bill, but my service is not working. I went to log in, but some idiot who designed the system made it so access codes cannot be received, by your phone, when you are trying to pay your bill. I got a text yesterday saying my bill is overdue, and it asked me to call 333, but some retard at Three designed the system so that when you try to call 333 to pay your bill, you cannot do it. Give me a solution that does not involve borrowing someones phone to pay my bill, only degenerates, low IQ and retarded people would ever put there customers through that.

  • Ladyeditrice Jacqui Lewis (@Ladyeditrice) reported

    @ThreeUK are there any problems with the network today? I can’t make or take any calls.

  • PMalaga2002 Malaga (@PMalaga2002) reported

    @ThreeUKSupport my WiFI had been down all day🙀

  • A_HonchoYT Honcho (@A_HonchoYT) reported

    Made the switch to @ThreeUK just under 12 months ago, was great. Has really good signal coverage. But these last 3 month has been horrific. Genuinely regret switching to 3 now as I can barely get any signal anywhere even my own home now longer gets signal @ThreeUKSupport

  • Aliba9353K Kash (@Aliba9353K) reported

    @ThreeUK I will to report a fraud and everytime I am calling the broadband or three helpline it's requesting a number which I can not provide. I spoke to an advisor a week ago and now you have changed the telephone helpline and I can no longer reach three to help assist in the fraud case.

  • Sarahleigh65 Sarahleigh (@Sarahleigh65) reported

    @ThreeUKSupport no mobile signal for me in a 3 mile radius from my home in Runcorn for weeks - how is that acceptable!!

  • SteHuthwaite Stephen Huthwaite (@SteHuthwaite) reported

    @ThreeUK dont bother signing up with these, customer service is terrible