3 (Three)

3 (Three) Outage Report in Matlock, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Matlock, Derbyshire, England 02/08/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Derbyshire, Dronfield and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomDerbyshire Internet
United KingdomIlkeston Internet
United KingdomDronfield Internet
United KingdomChesterfield Internet

Community Discussion

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3 (Three) Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.

  • thewickingman Ian Thurman (@thewickingman) reported from Youlgreave, England

    .@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?

  • iAmKudaMaynard Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, England

    Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?

  • thewickingman Ian Thurman (@thewickingman) reported from Youlgreave, England

    @ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

  • rob3047 Rob Forrest (@rob3047) reported from Alfreton, England

    @WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!

  • robkelly1889 Rob Kelly (@robkelly1889) reported from Chesterfield, England

    @ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

  • mjmorgan23 mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks

  • SPentin Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • Saltbar Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • mikemarcus Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England

    @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

  • VighneshNT VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England

    @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

  • GarySSteel Gary Steel (@GarySSteel) reported from Chesterfield, England

    @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

  • Saltbar Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • Tracker1972 Chris Auton (@Tracker1972) reported from Chesterfield, England

    @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • formersoldiersi Minky (@formersoldiersi) reported

    @ThreeUKSupport I'll stick with the 3 SIM, Smarty customer support is not very good to be honest...

  • bhav_mistry_86 Bhavesh Mistry (@bhav_mistry_86) reported

    @ThreeUKSupport I live in LS12 and my connection keeps fading in and out. Both calls and data. I tried switching 4g to 3g and same issue. What's going on? Like this all day

  • Ghoul_of_London ⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported

    @Ofcom @ThreeUKSupport Thanks, it all takes so much time though, and with #Three objectively telling lies all the time it's difficult to make progress. It would be good if the regulator could proactively demand resolution of known issues, fine the provider, ensure customers' payments are paused etc.

  • Chacacha cha cacha (@Chacacha) reported

    @ThreeUKSupport I don’t have another sim. But I’m sharing my network with my IPad. And the vpn work great on the IPad.

  • northern_grumpy GrumpyNorthernGeezer (@northern_grumpy) reported

    @ThreeUKSupport Over the last few months I have terrible speeds through my Huawei 4G router. However, for the last 2 days have had good speeds of 28mbps or more. Don’t know what has happened but long may it continue! Credit where credit is due

  • LondonCabbie4 Where2Guv 😁 (@LondonCabbie4) reported

    @ThreeUKSupport It’s been looked at least 8-9 times even got sent a new sim same issues, now been told on webchat that there’s congestion on the masts and this should be fixed 26th Dec.. More excuses!!

  • GuoClaire1 Guo Claire (@GuoClaire1) reported

    @ThreeUK there was a issue with my direct debit will you take it out again or do I need to call up and pay manually?

  • muzicgeezer muzicgeezer 🎧 (@muzicgeezer) reported

    @ThreeUK what a lovely service you provide asked for reset password 9am this morning - NOTHING been into your shop in Manchester a THREE hour wait to deal with our enquiry

  • WeegieGeologist ⛄️🧑🏻‍🎄Dr Amanda Dolan 🧑🏻‍🎄⛄️ (@WeegieGeologist) reported

    @ThreeUKSupport And that's it cancelled. Waited over an hour to see if any help was available, but obviously I'm not important enough for that. Absolute omnishambles of an order