3 (Three) outages and service status in Matlock, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Matlock, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Matlock, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
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Internet | 11 days ago |
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Ilkeston
|
Internet | 22 days ago |
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Ilkeston
|
Internet | 1 month ago |
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Ilkeston
|
Internet | 1 month ago |
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Ilkeston
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Internet | 3 months ago |
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Ashbourne
|
Phone | 3 months ago |
Community Discussion
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3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Ian Thurman (@thewickingman) reported from Youlgreave, England.@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?
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Willy De Manda Skirtoff (@Clogs_R_uz) reported from Somercotes, England@gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.
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Ian Thurman (@thewickingman) reported from Youlgreave, England@ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.
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ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Tony B (@Saltbar) reported from Derbyshire, England@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Tony B (@Saltbar) reported from Derbyshire, England@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
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Andy Frenzel (@thefragster) reported from Brimington, England@ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme
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RoadOus (@RoadOusMusic) reported from South Normanton, EnglandIs your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, EnglandYo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Andy Frenzel (@thefragster) reported from Brimington, England@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
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Rob Forrest (@rob3047) reported from Alfreton, England@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
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スティーブンドブソン (@steedobson87) reported from Derbyshire, England@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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Paul Higgins (@TrickyRedDog) reported from Eastwood, England@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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NN (@NoveNight) reported@ThreeUK is an absolute joke. They cancelled my phone plan with no warning and won't even let me lodge a formal complaint. Are there any authorities in the UK where I can escalate my complaint?
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•Tushker Gall 🐾 (@Tushker_Gall) reportedwhy don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"
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Nazarbek (@nazarbekto) reported@ThreeUK Hi @threeuk . Why I can’t play games and watch twitch on your internet? Why should I pay for that service? And why I can’t leave you? Worst internet in uk ((( you are very bad
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Charles (@Chaarch) reported@ThreeUKSupport none of the £1 three+ codes are working, can you fix it?
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Aaaron Pitt (@aaronpitt2) reportedJust joined the @EE network and im.struggling to turn off the adult content filter. This is very frustrating and not easy to figure out. Im thinking of cancelling and going back to @ThreeUK
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Mushtaq Khan (@mushtaqkhan7637) reported@ThreeUK is the internet down in b138bj Birmingham there is no connection
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Fiona Bell (@Fifibabybear) reported@ThreeUKSupport do me a favour please. When you cold call someone and they politely tell you they are not with 3 and to stop calling and delete their number, don’t just abruptly and ignorantly hang up ….. just to call them back and harass them again a few days later.
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HMoody (@MissMoody79) reported@ThreeUK Your network gives no coverage, your customer service number gives no service, your app is mediocre, so what are customers paying for exactly?? #poorcustomerservice
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ES (@ewa_swital16945) reported@ThreeUK I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it.
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James Lewis (@realjimmothy) reported@ThreeUK have the worst customer support team. All i want to do is pay them yet I have been talking with them via the app for 45 minutes. surely it can’t be that difficult….