3 (Three) Outage Report in Matlock, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (28%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Ilkeston |
Internet | |
| South Normanton |
Phone | |
| Ilkeston |
Phone | |
| Chesterfield |
Phone | |
| Alfreton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Tim Chambers
(@timchambers321) reported
from
Chesterfield, England
@dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Lee
(@LittleIFFY22) reported
@ThreeUKSupport is there an issue with connectivity? I'm barely able to access the internet via my data, and this has been happening for some time now.
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Laurence Josephson
(@lij1987) reported
@antjo1987 @ThreeUK I left because I stopped getting service at my apartment, remember. Took many many phone calls for them to let me leave my contract early. I find PlusNet (who uses EE) has great signal. I get reception throughout the hospital, which I never used to. Not sure what's best there.
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Ornella. 🍃
(@sheisornella) reported
Can someone please recommend a network that has good reception. I am sick of @ThreeUK robbing me. As soon as I’m no longer connected to WiFi, I can’t listen to Spotify, YouTube & my WhatsApp’s are always delayed. What’s the point of unlimited data when you can’t even use it. 🥴
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Shanna Crichard
(@Shanna811) reported
@ThreeUKSupport is the network down in Swansea? I have had only had signal for about 5 minutes since 8 this morning
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+Conduit-
(@ConduitPW) reported
@ThreeUKSupport Managed to sort it! There’s seems to have been a problem all weekend as I have friends that also had service issues but there was no online info as to how/why. I also think my payment was delayed on my direct debit. Thanks for the speedy reply, Jacq have a good day!
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Dan Jones
(@Danjones_uk) reported
@antjo1987 @ThreeUK I'd say EE but their network is basically the same as Three's so if they've closed a mast down then you could well see the same issues, that said I rarely have an issue with EE in Altrincham area (apart from in Bowdon but nothing works there, it's like the middle ages for tech)
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richi
(@richicarr78) reported
@Craigo71 @ThreeUK @O2 Been with them for 15 years never received anything
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Crake
(@Crake56622523) reported
@ThreeUKSupport had next to no internet connection since yesterday 8am, live chat said would be fixed yesterday, around 4pm it went back to normal, now it's back to next to no internet connection, livechat say it's a technical issue with 3 and someone will ring me in a few days
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Livyathan_AD
(@LivyathanA) reported
@ThreeUKSupport Hello, is there a problem with your direct debits system? I usually make a payment on the 15th of every month but so far you've not taken anything.
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Firmsky
(@Firmsky) reported
@ThreeUKSupport Not at all, just really poor speeds. Got multiple devices in the house and all the same. iPad, iPhone, android and a 4G router and all suffer with poor speeds