3 (Three) Outage Report in Matlock, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Awsworth, Ilkeston, Derbyshire, Dronfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Awsworth |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Derbyshire |
Internet | |
| Ilkeston |
Internet | |
| Dronfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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Rob Forrest
(@rob3047) reported
from
Alfreton, England
@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul 🔱#Sovereign 🇬🇧
(@LFCSovereign61) reported
@ThreeUKSupport I can’t remember if I was told that, only that my account would be credited. I assumed it would be this month’s as it was then that I had no signal. The last bill I got for the old account was up to 17/11/20, the day the signal was lost. This bill covers up to 1/12/20.
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Karen is Correct
(@GetMeAManager) reported
@digitalkitten @ThreeUK You can't upgrade to 5G. If your phone is 5g ready, you can use the 5g network if you're in an area that covers it. You pay for 3g only on any network.
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Kieran Robinson
(@mk4_kez) reported
@ThreeUKSupport I will try tomorrow, all day I've been suffering with mobile signal issue and its about payments
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sabs
(@SabszSoundsz) reported
So so so so so glad I stayed with @EE because @ThreeUK customer service is ABYSMAL
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Dr. James Jack
(@jamesj74) reported
@ThreeUK thanks for cancelling my order made on the 6th of November without any notification. It was a Christmas present for my Daughter, but hey - why would you care? Abysmal service.
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Col T
(@coltow1974) reported
@ThreeUKSupport It's ok sorted. Some of your customer service advisors are pure Muppet Show though. One of them recommended a Home Signal Black Box to improve my 5g reception, but that seems to be 2014 tech for poor 3g signals.
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Aisha
(@Ayeaye4real) reported
Been calling for an hour. Had to get my phone data on to reach you via Twitter. @ThreeUK my work and my studies are getting disrupted because of this. Please help.
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John Newton
(@johnmiednewton) reported
@ThreeUKSupport whatever you did in the L25 area over a week ago, you made the 4G signal awful! All I get is 3G not at home!!
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Victoria 💙🌈
(@corrodedhalo) reported
Help! @ThreeUKSupport returned a handset but no one at your end can find it. Getting no where on the phone 😩
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kelly4876
(@kelly4876) reported
@ThreeUKSupport Absolutely not. I was told they can reduce my monthly payments but still have no service. Now they are threatening court action as I refuse to pay for a service not provided.