3 (Three) Outage Report in Chesterfield, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Chesterfield, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Phone | |
| Sheffield |
Total Blackout | |
| Sheffield |
Phone | |
| Chesterfield |
Phone | |
| Sheffield |
Phone | |
| Sheffield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Alex A
(@BigArby) reported
from
Sheffield, England
@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please
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Peter Spencer
(@_PeterSpencer) reported
from
Sheffield, England
@ThreeUKSupport Hi the problems seem to be resolved now. Thanks
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUKSupport What’s really “great” is when you suffer 2 power cuts locally and realise you’ve lost all mobile services too. Why has my network coverage vanished & why did your service let me down when I needed it the most?
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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Jamie Ramage
(@famousstrauss) reported
from
Mansfield Woodhouse, England
@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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Raquelquefois
(@raquelquefois) reported
from
Sheffield, England
@ThreeUKSupport I don’t want to put the sim in the phone until I know my number is live on your network. Can I not do that?
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Alex A
(@BigArby) reported
from
Sheffield, England
Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Caring Companions @Domestic Goddess
(@MentoringJt) reported
from
Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@ThreeUK I’ve tried both these options and neither have been to solve the issue
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Raquelquefois
(@raquelquefois) reported
from
Sheffield, England
@matthewlawton @ThreeUK @ThreeUKSupport I’ve just put my SIM in. No message about transferring tomorrow but one prompting if I want to transfer. When I click on that the earliest date it gives is Monday! Too late then as I’ll incur fees from old network 😡
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John G
(@GriftersUnited) reported
from
Sheffield, England
@S10Blade Sounds like same for me. Except I’ve no network coverage being found for @ThreeUK so I was reliant on router being on. Come tomorrow I won’t even have that so I hope to wake up to some clue why that’s failing on me too.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hollands
(@Ipunchedalion) reported
@ThreeUKSupport Yes, but it just seems to drop signal a lot in other places. I’ve never before had a network which required me to manually change my mobile data to 3G to get it to function. It’s crazy and very frustrating
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Fay
(@fay260117) reported
@ThreeUKSupport Issue I was having was in Lu1 1bt area but since yesterday it has been fix
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Murat Koyuncu
(@Mrt_Kync) reported
Hi @ThreeUKSupport @ThreeUK , your agents forced me to have £5 monthly contract as I asked just pay as you go. Then I have £80 bill because exceed calls without any warning at all. Your customer service is the worst one in the UK. You put a trap and got the money. Well done.
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Limzz
(@AlimaBallerina) reported
@ThreeUKSupport It's a tablet sim I would like to cancel the contract if possible please, just notice the contract has ended.
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Stuart Allsopp
(@StuInAus) reported
doesn't listen to the words I speak and is robotically stuck in his script, his "solution" is setup a new email account somewhere that will be validated by the @ThreeUK system. Except I have no idea what is valid as they don't accept valid domains ALREADY.
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Mark Townsend
(@marktownsend) reported
@ThreeUKSupport Thanks Pete - B24 9JD. Have spoken to support and restarted router again. I'm getting average of 20mb. that's not what I usually get. usually get 300mb. Something isn't right surely. Router lights flash red/yellow for 5g and 4g. Support says there's nothing wrong
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𝒽
(@hhaleozcan) reported
@ThreeUKSupport i have already done so, nothing loads i cant call anyone and im forcing my 3G cause my 4G doesnt work - going to leave you guys
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SubtleAsaRhino
(@SubtleAsaRhino) reported
@ThreeUK MY3-CHANGE-EMAIL-RESPONSE-ERROR - keep getting this error message - I can’t reset password on my3 account as won’t let me verify my email address . Just keeps saying that error message Need to reset password , so can update address as moved house. Can you help ?
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Murat Koyuncu
(@Mrt_Kync) reported
@ThreeUKSupport I used to have unlimited contract for £23. Then was no longer needed it and called the customer service and one of your colleague insisted and forced for £5 contract as I just asked for pay as you go. It is totally unfair to charge £80 for couple of calls and refused for refund.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@ThreeUKSupport your advisors won’t accept my PAC at all. Because of my account been closed. Can you help me please. I’m on Three I have my PAC ready to get booked in.