3 (Three) Outage Report in Chesterfield, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Chesterfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Chesterfield, England
The most recent 3 (Three) outage reports came from the following cities: Sutton in Ashfield, and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton in Ashfield
|
Wi-fi | 3 days ago |
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Sheffield
|
Internet | 18 days ago |
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Sheffield
|
Internet | 21 days ago |
|
Sheffield
|
Internet | 1 month ago |
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Sheffield
|
Phone | 1 month ago |
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Sheffield
|
Phone | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, EnglandFFS @ThreeUK wtf are you playing at!!!
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Tracey (@witchit80) reported from Sheffield, England@ThreeUK Not for me. 3rd full day without mobile data. Not good enough 3. And before you suggest it @ThreeUK I've tried switching it on and off several times and doing a manual network roam. When I rang 333 they were worse than useless - said they couldn't do anything basically
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bethclayton (@bethanyrose14) reported from Sheffield, Englandworst thing i’ve ever done joining @ThreeUK @ThreeUKSupport absolute dog shite
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Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England@ThreeUKSupport Since three had issues with their network a few weeks ago I realised there was a problem. Overall I would say three months since service started to diminish. My first two years on three were excellent but since my latest renewal it’s not been as good.
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England@ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.
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Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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⭐Lara⭐ツ (@Lara_fantastico) reported from Mansfield Woodhouse, England@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
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Richard Fielding (@richrocks) reported from Mansfield Woodhouse, England@ThreeUK Im still having issues three days on.
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Jessica Bingley (@Jess09xx) reported from Mansfield Woodhouse, EnglandLooking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England@ThreeUK absolute poor, insulting service yesterday
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Andy Frenzel (@thefragster) reported from Brimington, England@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
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Tim Chambers (@timchambers321) reported from Chesterfield, England@dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.
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Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England@ThreeUKSupport I have had the sim for around 3 years. My postcode is S8 9FP. The signal hasn’t been an issue until the last few months as noted before.
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Nick Roffey TBC (@nickroffey1983) reported from Sheffield, EnglandOnce again @ThreeUK service on mobile is terrible. S8 in Sheffield and I can’t use data at all without WiFi on. This is another week with poor service. Turned phone one and off, data on and off but nothing improves
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YB (@mylifetolead) reported from Stonebroom, EnglandInteresting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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trishtrosh (@moonshinetrish) reported from Sheffield, England@ThreeUK your customer service stinks! After being promised a refund for money taken in error three times it still hasn’t been refunded. Will be cancelling all four of my family accounts ASAP #shitcustomerservice
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Andy Frenzel (@thefragster) reported from Brimington, England@ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam (@SamuelGStewart) reported@ThreeUKSupport terrible live chat service. After being assured I’ve been given the best deal available. I’ve found a USwitch Three deal better on line, when asked to supply the link (doing your job) switching to web browsers to find link to copy across just kills the chat window
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Kenneth taylor (@Kennytaylorruns) reported@ThreeUKSupport 2/2 Not a good look to cover up mistakes by reinventing facts. Took over 30 minutes as well for this message to be communicated to me. Phone returned @giffgaff welcomes a new customer. I usually find an apology & taking responsibility for my mistakes to be the best approach 👍🏻
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Rhiannon Jones (@Lovely_Lola_) reported@ThreeUKSupport Still nothing - spoke to a Three who said a DPD manager would call me to explain. They never called. Three have said my only option is to cancel my contract completely and start again. An entire week wasted, 3 days off work, 11 calls to Three, 7 to DPD for nothing. #poorservice
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Siobhan Soni 🍃💚🍃 (@SiobhanSoni) reported@ThreeUK just have experienced the very very worst of customer experience from Your company. I have been incorrectly overcharged and your people just hang up on me. I am shocked at this
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Craig (@thisisgilbs) reportedLove that the @ThreeUK live chat says to hang on whilst I’m connected then the app crashes…
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Kenneth taylor (@Kennytaylorruns) reported@ThreeUKSupport 1/2 That's absolutely not what happened. We were explicitly told I could collect on behalf of my wife. Store assistant manager and customer sales advisor confirmed this and witnessed by four people - fortunately my colleague was also in store at a different desk too
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FromMyLens (@_from_my_lens_) reported@ThreeUKSupport No data. I turned the photo on and off c. 30 times the 3rd operator fixed the problem as it was at you end not activating the services. I will put in an executive complaint when I get back as holiday disrupted and I have been out of pocket.
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daniel bullock (@xxdabxx) reported@ThreeUKSupport The worst discussion with the complaints team. I never wished to make a complaint but the agent was insistent on me speaking to them. But the way they have handled it has made me beyond furious and taken a minor frustration to pure anger, to the point of me not wanting to 2
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Destructively vicious (@HdyHun) reported@ThreeUK absolutely disgusting service, stay as far away from these cowboys as possible!!!!
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Carly Straughan (She/Her) (@CarlyTPA) reported@ThreeUKSupport Yes, I reached my credit limit (my spend cap is at unlimited so not sure why? I paid £10 on automated phone service as I had to make a call but that didn’t work (money has left my bank) and then over chat paid another £20. Still nothing.