3 (Three) Outage Report in Chesterfield, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (35%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Chesterfield, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Phone | |
| Chesterfield |
Phone | |
| Sheffield |
Phone | |
| Sheffield |
Phone | |
| Sheffield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@ThreeUK I’ve tried both these options and neither have been to solve the issue
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please
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Raquelquefois
(@raquelquefois) reported
from
Sheffield, England
@ThreeUKSupport I don’t want to put the sim in the phone until I know my number is live on your network. Can I not do that?
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Donna Fielding
(@cdonfielding) reported
from
Sheffield, England
@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Peter Spencer
(@_PeterSpencer) reported
from
Sheffield, England
@ThreeUKSupport Hi the problems seem to be resolved now. Thanks
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Alex A
(@BigArby) reported
from
Sheffield, England
Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts
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Alex A
(@BigArby) reported
from
Sheffield, England
@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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Raquelquefois
(@raquelquefois) reported
from
Sheffield, England
@matthewlawton @ThreeUK @ThreeUKSupport I’ve just put my SIM in. No message about transferring tomorrow but one prompting if I want to transfer. When I click on that the earliest date it gives is Monday! Too late then as I’ll incur fees from old network 😡
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Caring Companions @Domestic Goddess
(@MentoringJt) reported
from
Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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g
(@hodgehuh) reported
@ThreeUK is it standard practice to follow up a customer reporting a robbery with a sales call trying to sell them a new phone within five minutes (not me, one of my friends). That's a pretty low trick and something ofcom would be interested in.
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Justin Brown
(@S3rv3d) reported
@ThreeUKSupport Why are you ended support for my £12 unlimited data price plan and then forcing me on to a similar one for £26?
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Steve
(@SteveVanDang) reported
@ThreeUKSupport Damn it, I should have ordered it when I saw it, was like 200mb data on it or something, c'est la vie. Okies I'll order one now and see how I go. :)
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⭕ red tinted glasses 🌳
(@Tr1ckyTree) reported
Imagine having to "leave" @ThreeUK @ThreeUKSupport and go to @SMARTYMobileUK , for the same network to keep FREE roaming from the 23rd of May. #bonkers
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david mcguire
(@dmcguire29) reported
@ThreeUKSupport Ok- called 333 a few times and not helpful at all!! Not with this issue or my other issue
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MrsFone
(@sarah_fone) reported
@ThreeUKSupport Any ideas to help
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TGP
(@terrygparrott) reported
@ThreeUK Instead of giving money away you need to improve the speed of your 4G network. I have a 4g+ router which you advertise as having speeds up to 100 Mbps. I barely get 30 Mbps and am in a Good coverage area!!
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Brian Navarrete
(@BrianNa95151812) reported
@ThreeUK im sat in the middle of aldershot ive been in a contract with you guys for a very long time and now im paying stupid money for no service, i was in london a week ago and then had full 5g and nothing was sending, i rang customers service and the guy hang up on me! ....
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Chris
(@chrisrapier) reported
@kerryjveitch @ThreeUK Same! Try @Honest_Mobile_ - they use O2 network and have EU roaming included (outside of EU is expensive though!)
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Boy In A Blue Coat
(@BoyIABC) reported
@ThreeUKSupport No the complaint wasn't raised on chat, it was raised in a signed and recorded delivery letter. I am more than happy to cut and paste the content of the letter into a Web form, but again, it's a sad reflection that you offer a complaints service but only in certain formats