3 (Three) Outage Report in Chesterfield, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Chesterfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Chesterfield, England
The most recent 3 (Three) outage reports came from the following cities: Sutton in Ashfield, and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 1 day ago |
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Internet | 16 days ago |
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Internet | 19 days ago |
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Internet | 28 days ago |
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Phone | 28 days ago |
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Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Donna Fielding (@cdonfielding) reported from Sheffield, England@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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James Little (@jimjamyahauk) reported from Sheffield, England@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
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Helen K Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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Sam Groves (@Mrpud2u) reported from Sheffield, EnglandThe mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
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Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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Caring Companions @Domestic Goddess (@MentoringJt) reported from Sheffield, England@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England@ThreeUK Been with you 11 years. Never had a problem 👍
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Warmheart 🇮🇪🇬🇧 (@Warmheart_SoG) reported from Sheffield, England@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
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RoadOus (@RoadOusMusic) reported from South Normanton, EnglandIs your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Glenn (@GlennJHarris) reported from Sheffield, England@ThreeUK I’ve tried both these options and neither have been to solve the issue
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James Little (@jimjamyahauk) reported from Sheffield, England@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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Siân Pentin (@SPentin) reported from Chesterfield, EnglandHi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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kasim saheb (@kasimsaheb9) reported from Derbyshire, England@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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John G (@GriftersUnited) reported from Sheffield, England@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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James Little (@jimjamyahauk) reported from Sheffield, England@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan (@ryanlgray) reported@ThreeUKSupport your 4G internet access is crap in Cupar, Fife. It has been slow for weeks now with no sign of improvement.
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Jon Evans (@jonprevans) reported@xiotex @ThreeUK There was a theory a while back when Three’s internet was down for a week that they were victims of a ransomware attack. Looks like that might not just be theoretical.
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CW (@chrissyyyyw) reported@ThreeUKSupport Hi I placed an order for a SIM only contract earlier. How do I cancel it please?
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Hazel Ramsay (@HazelRamsay2) reported@ThreeUKSupport Just upgraded to a sim only plan as per you advice plan expires tomorrow. Notification I have just received says won’t switch over until the next billing date this 9 days away. So what happens now & I wanted to keep go roam. # Bad advice. How to cancel and go elsewhere?
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Minnie (@Minnie18004556) reported@ThreeUK hello you have my name wrong on my account. Please can you fix it?
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JamesSav (@BangkokJames) reported@ThreeUKSupport If you cannot help then how can a social media live chat link help. The official live chat cannot help. So please ask a senior manager to contact me via email so I can send the chat transcript. Last chance before Facebook post
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Andy Cannon 🏳️🌈 (@Andyjcannon) reported@ThreeUKSupport My question was simple. Do you have any competent, uk based staff that can help me? You really only needed to tell the truth and say no! I have heard all the ‘we are here to help” lines before from India but sadly that’s just rubbish.
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JamesSav (@BangkokJames) reported@ThreeUKSupport Disgraceful. Still no response to my complaint. 1.5 hours on live chat and still unresolved. Over £140 taken from my account this month and no resolution. Disgusting !!!!!
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WorkshopCraft (@workshopcraft) reportedsweet jesus the upsell is so high trying to cancel a @ThreeUK contract i'm getting nose bleeds >.<
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Andy Cannon 🏳️🌈 (@Andyjcannon) reported@ThreeUKSupport I need to speak to someone that won’t fob me off and will actually sort the problem out. Sadly though, you have already told me you can’t arrange a call back and you have no access to my account. Therefore, how can you help?