3 (Three) Outage in Chesterfield, Derbyshire, England

@S10Blade @ThreeUK Powercuts at 10-1030pm though seems out of character. You’d expect earlier if it was a surge that did it. I’m more annoyed my 4G coverage seems to have dropped by 2 bars and yet no explanation from @ThreeUKSupport for this but I get txts saying issues when seemingly aren’t any

@S10Blade @ThreeUK Still sod all network coverage here. Restarted phone twice now just to be sure. Not exactly filling me with hope for next few days when I’ll have no WiFi and was reliant on mobile actually doing what I pay them for!

@S10Blade Sounds like same for me. Except I’ve no network coverage being found for @ThreeUK so I was reliant on router being on. Come tomorrow I won’t even have that so I hope to wake up to some clue why that’s failing on me too.

@ThreeUKSupport What’s really “great” is when you suffer 2 power cuts locally and realise you’ve lost all mobile services too. Why has my network coverage vanished & why did your service let me down when I needed it the most?

@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.

@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

@matthewlawton @ThreeUK @ThreeUKSupport I’ve just put my SIM in. No message about transferring tomorrow but one prompting if I want to transfer. When I click on that the earliest date it gives is Monday! Too late then as I’ll incur fees from old network 😡

@ThreeUKSupport I don’t want to put the sim in the phone until I know my number is live on your network. Can I not do that?

@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts

@ThreeUKSupport Hi the problems seem to be resolved now. Thanks

@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.

@ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service

@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please

@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for

@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help

@ThreeUK I’ve tried both these options and neither have been to solve the issue

@ThreeUK Three customers now can't access their accounts if they don't have access to their phones (dead battery, lost etc) SMS code only to access accounts online... No option to email code... Customer services and complaints not interested...

@ShoJo__ @ThreeUK They been acting up for a week straight with the internet! I get barely any signal even at home!

@ThreeUK still no 4G data in Watford/Bushey/Stanmore areas. Been days already. What’s going on? Do I get refunds for these continuous network issues??

@ThreeUKSupport, please sort out your network issues otherwise there will be one less to bill. Been a customer almost 10 years and since I took out the latest contract, that's when the problems started. You have until Aug 2022. No need for the postcode.

I’ve not had network for about the last two hours, what on Earth is going on. @ThreeUK @ThreeUKSupport

@ThreeUKSupport, you have until the end of my current contract with is Aug 2022, which I've been a customer since 2012 to sort out your network issues otherwise I'd have no option to switch. Never had any problem right until last year when this started. No postcode needed

@alexotalks @ThreeUK No one. No one told me. Not even one person. I’m just a damn fool 😭😭😭😭😭😭😭

Why don’t I have signal/network @ThreeUK

@ThreeUKSupport I'm at work until 6pm tomorrow so that's not much help

@ThreeUK hi if I have lost my phone can I block it tonight or do I have to wait for the support centre to be open? Thanks