3 (Three) Outage Report in Chesterfield, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chesterfield, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Phone | |
| Sheffield |
Total Blackout | |
| Sheffield |
Phone | |
| Chesterfield |
Phone | |
| Sheffield |
Phone | |
| Sheffield |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@ThreeUK I’ve tried both these options and neither have been to solve the issue
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
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Donna Fielding
(@cdonfielding) reported
from
Sheffield, England
@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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Warmheart 🇮🇪🇬🇧
(@Warmheart_SoG) reported
from
Sheffield, England
@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Caring Companions @Domestic Goddess
(@MentoringJt) reported
from
Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sian Brown
(@siannyb26) reported
@ThreeUKSupport She had her passport and security questions and they still refused! This comes down to bad advice. Your empty comments are not helpful!
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Brexodus Rex
(@BrexodusRex) reported
@ThreeUK disgraceful behaviour. My daughter studied for almost two years in Asia and no problems. Now she is studying in France and you turn off her phone. No SOS, nothing. She can’t even call you If she gets hurt or any more distressed I will make you my life’s work
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dave calloway
(@davejcalloway) reported
@ThreeUK what’s the deal with your online chat? I was on chat discussing my poor signal at home when I lost connection, I reconnected to another advisor and explained it he offered to transfer me to technical help and left me hanging for 10 mins with no further chat!!!
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One Ghanaian woman
(@ennaytee) reported
@ThreeUKSupport will you be offering mobile plans to support LTE Galaxy Watch4 functionality any time soon?
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Sian Brown
(@siannyb26) reported
@ThreeUKSupport I want the sim to get to her!!! I want to know that she is safe and has access to get help in an emergency. I don’t want have to drive miles to do that. Which I will now have to. All of this could have been avoided with better advice. In the longer term I want you to do better!
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Zombies
(@LFZombies) reported
@ThreeUKSupport why is my 4g not working?? Why should I pay for this if I don’t get good coverage
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Me
(@haddington) reported
@ThreeUKSupport Hi Jenn. Yes been on the live chat. Been through all the usual. You sent me a new sim as well which has made no difference. Like I said, this isn’t an issue with me as all other people on 3 are having the same issues all over Sheffield. 3G fine, 5G fine. 4G not.
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Hornbeam
(@cubious) reported
@ThreeUKSupport Hello, I just bought a 4g router from you and speed tests are showing 20Mb download speed but Giffgaff are providing 40Mb at the same location. Do you just have a slow network?
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Marie Nugent
(@tarotbymarie) reported
@ThreeUKSupport @simonsanders We need help someone has placed a password on our mobile we can't cancel this contract till we fond the password? Please help.this hax been going on for over a year
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Croispin O'Mhaghadia PhD
(@croispin) reported
@mishalengelo @ThreeUK Did it help you get what you want?