3 (Three) Outage Report in Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Internet | ||
Wi-fi | ||
Total Blackout | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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James Little (@jimjamyahauk) reported from Sheffield, England
@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England
@ThreeUKSupport I have had the sim for around 3 years. My postcode is S8 9FP. The signal hasn’t been an issue until the last few months as noted before.
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Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England
@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England
Once again @ThreeUK service on mobile is terrible. S8 in Sheffield and I can’t use data at all without WiFi on. This is another week with poor service. Turned phone one and off, data on and off but nothing improves
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Sarah Loates (@SarahLoates) reported from Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England
@ThreeUKSupport Since three had issues with their network a few weeks ago I realised there was a problem. Overall I would say three months since service started to diminish. My first two years on three were excellent but since my latest renewal it’s not been as good.
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James Little (@jimjamyahauk) reported from Sheffield, England
@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
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Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England
@ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.
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Andy Frenzel (@thefragster) reported from Brimington, England
@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
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Andy Frenzel (@thefragster) reported from Brimington, England
@ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme
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bethclayton (@bethanyrose14) reported from Sheffield, England
worst thing i’ve ever done joining @ThreeUK @ThreeUKSupport absolute dog shite
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Warmheart 🇮🇪🇬🇧 (@Warmheart_SoG) reported from Sheffield, England
@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
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RoadOus (@RoadOusMusic) reported from South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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YB (@mylifetolead) reported from Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Sam Groves (@Mrpud2u) reported from Sheffield, England
The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
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Sarah Loates (@SarahLoates) reported from Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Sarah Loates (@SarahLoates) reported from Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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James Little (@jimjamyahauk) reported from Sheffield, England
@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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T.JP (@tobss_94) reported
@ThreeUK not happy with my service recently. Leave the house and despite ‘four bars’ no coverage whatsoever. Very disappointing and considering changing supplier
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Peter Lythgoe (@pjlythgoe) reported
@ThreeUKSupport I have been trying all if your suggested "fixes" for the last eight days that the broadband has been up and down like a yo-yo. All I ever get from your "support" is that there is a problem and that you can't say what it is or when it will be resolved.
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TeaBarTheShed (@TeaBar5) reported
@ThreeUK is there a problem with your signal in SG9 area? Can’t get anything
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Soph (@SophieRose1_x) reported
30mbps on 4G and as soon as it switches to 5G it drops to 7mbps… anyone else having this issue? I’m with @ThreeUK
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Butters Stotch. (@mrRMN28) reported
@ThreeUKSupport Hi just tried this and same issue
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Tara (@tarahanmer) reported
@ThreeUKSupport Yes I do - they came through the post. Have finally spoken to someone in 3 who will report them to customer protection team. Apparently someone will get back to me in 15 days - which is a long time for someone to be running up bills in my name!!
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⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported
@ThreeUKSupport Explanation and estimated fix time, please? (3rd time I've asked - please respond). @Ofcom
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Ulysses S Damn (@ulyssessdamn) reported
Does anyone else with @ThreeUK literally never have signal? 😥
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Mark Thompson (@ml_tomo25) reported
@ThreeUK Westlands A53 transmitter down again fourth night. Why ???
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⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported
@ThreeUKSupport When #Three bought Relish, we all said "oh, ****, we know what happens next" and here we are, it's as we said it would be. Ripped off, charged for services not delivered, month after month. In the current time, when people need internet, it's despicable @Ofcom