3 (Three) Outage Report in Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (21%)
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Phone (20%)
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Wi-fi (5%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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Donna Fielding
(@cdonfielding) reported
from
Sheffield, England
@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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Warmheart 🇮🇪🇬🇧
(@Warmheart_SoG) reported
from
Sheffield, England
@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Caring Companions @Domestic Goddess
(@MentoringJt) reported
from
Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul
(@r_patel5) reported
@ThreeUKSupport Hi Noor, just spoke to the customer service team. They've assured me they'll refund within 3 business days. Will keep you updated on here if this isn't the case. Thanks
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Amrit
(@AmritGrewal81) reported
@ThreeUK why is your chat service down ?? Need to get my international roaming turned on!! Stranded in another country with no access other than wifi at a random location. Please help !
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Nathan Beale
(@gatha47) reported
@ThreeUKSupport Is there an issue in the WS3 area? I'm only getting around half a Mb download on 5g. Been like this since yesterday evening. Your site says no issues.
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Kate Lewis
(@ladyflush26) reported
@ThreeUK I'm surprised at the lack of support that you give to people considering the pandemic and the financial hard times we are all facing. You cut my partners phone off because he was unable to pay a bill due to having covid twice and loss if pay. Cont....
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t s a m 🍂
(@tsamasaurusrex) reported
I really don’t understand how I can be in the centre of Newcastle and have zero signal. Just another reason to leave @threeuk when my contact is up 🙃
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Fabiana
(@iana1964_mrsg) reported
@ThreeUKSupport Thanks for replying Pete. My Ykraibe guest was given the SIM 14 April , got text to say expires today. We’ve tried to add a data package - but top up doesn’t work either. It’s actively used daily. I used to call help desk. They said it didn’t exist! …
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Fabiana
(@iana1964_mrsg) reported
@ThreeUKSupport So we have also tried browser & app & they just loop asking phone number , email, and then phone number,email .. Help desk told me to try browser, I explained we had, he said nothing more he could do?? Rang 444 and that doesn’t allow top up payment as phone is unlimited??
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david
(@kalzier) reported
@ThreeUK i'm constantly having to switch to 3g cos your 4g is so bad so i guess when u shutdown your 3g i'm gonna have to switch networks
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James 🏉🦈
(@jgsmuzzy) reported
@ThreeUK your signal is shocking at the moment. Cannot get 5 or 4g, 3 is patchy at best. Sk14
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Kerry Plante
(@MSxKerry) reported
Have been with @ThreeUK for less than a week, and have experienced nothing but problems. Customer service is useless, and now I've reached my credit limit (when I don't get service anywhere so have to use wifi calling) after only 5 days? Do not switch to Three.