3 (Three) Outage Report in Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (9%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Matlock, Sheffield, Chesterfield, Alfreton and Ripley.
City | Problem Type | Report Time |
---|---|---|
Matlock | Phone | |
Sheffield | Internet | |
Sheffield | Total Blackout | |
Sheffield | Wi-fi | |
Chesterfield | TV | |
Sheffield | Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Caring Companions @Domestic Goddess
(@MentoringJt) reported
from
Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Donna Fielding
(@cdonfielding) reported
from
Sheffield, England
@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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Warmheart 🇮🇪🇬🇧
(@Warmheart_SoG) reported
from
Sheffield, England
@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Clark
(@1fionaclark) reported
@ThreeUK Three phones in our house, all on three network. Not one received the alert. Hope it’s not something we need to rely on in the future.
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manic pleb
(@manicpleb) reported
@ThreeUK Maybe it’s because it only goes out to people with a 4g/5g network and whatever you’re passing off as 4g is total shite
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Grace Marshall
(@GraceMarshall) reported
@LucyGoBag Mine, husband's and daughter's didn't get it. Son's did. Wonder if it was a network thing? The three of us who didn't get it are on @ThreeUK
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Neok
(@GarryLees) reported
@ThreeUK 'We're working closely with the government to understand why' Lol. As though it's anybody else's issue except yours.
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🇺🇦 Deborah 🇺🇦
(@Westie_WooWoo) reported
@ThreeUK I didn’t receive the alert. Doesn’t give me much confidence if there was a real emergency.
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cityblue2001
(@cityblue2001) reported
@Tom_Glenwright @ThreeUK Good luck with that, they're sweating their assets and underinvesting. I get 1Kb/s 4G data in my postcode, but 50Mb/s on 4G Sky/O2. Reported this to 3 for the last 2 years but "nothing they can do". Once my contract ends in November it's bye, bye to 3. Absolute rubbish network.
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Ned Hartley
(@NedHartley) reported
@MikeRobcharlton @ThreeUK Pretty sure that’s not the only form of emergency
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Vicki Hanson
(@vickijhanson) reported
We have 3 @ThreeUK phones in our household. The failure to deliver us the emergency test was the last straw. Guess who will be finding a new mobile network provider ASAP???? Me!!!!
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David Sheryn
(@david_sheryn) reported
@quentynblog What network are they on ? I’m on ThreeUK and didn’t get it, as didn’t a number of other Three customers in the pub. Plenty of others did, so it wasn’t a lack of signal…
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Digital-Hutch ☀️🙅RྂPྂ
(@Tarzanagram) reported
@NedHartley @LoneWulf29 @ThreeUK I can’t help you sorry