3 (Three) Outage Report in Derbyshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield, Chesterfield, Alfreton, Ashbourne, Matlock and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Sheffield |
Phone | |
| Chesterfield |
Internet | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Alfreton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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trishtrosh
(@moonshinetrish) reported
from
Sheffield, England
@ThreeUK your customer service stinks! After being promised a refund for money taken in error three times it still hasn’t been refunded. Will be cancelling all four of my family accounts ASAP #shitcustomerservice
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport Since three had issues with their network a few weeks ago I realised there was a problem. Overall I would say three months since service started to diminish. My first two years on three were excellent but since my latest renewal it’s not been as good.
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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Zimbob
(@Jamesszymczak) reported
from
Sheffield, England
@ThreeUKSupport I have restarted, reset network settings and got a new sim card
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
Once again @ThreeUK service on mobile is terrible. S8 in Sheffield and I can’t use data at all without WiFi on. This is another week with poor service. Turned phone one and off, data on and off but nothing improves
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport I have had the sim for around 3 years. My postcode is S8 9FP. The signal hasn’t been an issue until the last few months as noted before.
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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bethclayton
(@bethanyrose14) reported
from
Sheffield, England
worst thing i’ve ever done joining @ThreeUK @ThreeUKSupport absolute dog shite
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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Tim Chambers
(@timchambers321) reported
from
Chesterfield, England
@dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Tracey
(@witchit80) reported
from
Sheffield, England
@ThreeUK Not for me. 3rd full day without mobile data. Not good enough 3. And before you suggest it @ThreeUK I've tried switching it on and off several times and doing a manual network roam. When I rang 333 they were worse than useless - said they couldn't do anything basically
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Warmheart 🇮🇪🇬🇧
(@Warmheart_SoG) reported
from
Sheffield, England
@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Katie
(@katiechilverss) reported
I’ve never dealt with more rude and incompetent customer service than @ThreeUKSupport
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Claire
(@clairelavin1) reported
@ThreeUK shocking customer service. I purchased a new contract with then in June and paid for my number to be changed over but I’m still chasing them as it’s not working but they are happily charging me each month and ignoring emails. Would not recommend 😡
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tommy
(@tommymason13) reported
@ThreeUK is the biggest load of **** ever
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VioletDragons Projects
(@violetdragon_92) reported
@ThreeUKSupport No SIM replacement. It's a problem with the Mask itself. Switching to 3G fixes the problem but 4G is very slow
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Lakablasc
(@lakablasc) reported
@ThreeUK do you still support the 2G network? I'm looking into senior big button phones for my grandfather, however they all seem to be 2G. Thanks!
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Charlotte Argyle
(@ArgyleCharlotte) reported
@ThreeUKSupport - Signal issues in W2? Been down since 2pm-ish
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A Patricia Tugas
(@tugas_patricia) reported
I have been having issues when calling and I don’t know what is the reason. Of course I am with @ThreeUK network. I am so disappointed by your service as it is literally affecting my job. It is unbelievable!!! You guys have to solve the issue NOW! #solveitnow #3network #nohelp
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Vince
(@VModifiedMind) reported
I wonder if anyone else has noticed that on @VodafoneUK you can’t keep an L2TP session open indefinitely because within hours to a day or two it will always drop them - don’t see same behaviour on (for example) @ThreeUK which won’t drop them until you actually lose signal.
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Bill Loch
(@bill_loch) reported
@ThreeUKSupport Location doesn’t seem to matter and it only can be heard on one side of the call . Some times restarting the call help. It’s been going on for months tryed to report but no joy with your off shore call agents .
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Ł
(@xLindxN) reported
I cannot believe how **** @ThreeUK is !!!!