3 (Three) Outage Report in Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (30%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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Raquelquefois
(@raquelquefois) reported
from
Sheffield, England
@ThreeUKSupport I don’t want to put the sim in the phone until I know my number is live on your network. Can I not do that?
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Alex A
(@BigArby) reported
from
Sheffield, England
Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts
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Leanne
(@LeanneCoates1) reported
from
Sheffield, England
Asif sorting car insurance isn’t annoying enough, my phone signal is ******* 1 bar in my house and they can’t hear me arghhhh🤬 @ThreeUK
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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Raquelquefois
(@raquelquefois) reported
from
Sheffield, England
@matthewlawton @ThreeUK @ThreeUKSupport I’ve just put my SIM in. No message about transferring tomorrow but one prompting if I want to transfer. When I click on that the earliest date it gives is Monday! Too late then as I’ll incur fees from old network 😡
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John G
(@GriftersUnited) reported
from
Sheffield, England
@S10Blade @ThreeUK Powercuts at 10-1030pm though seems out of character. You’d expect earlier if it was a surge that did it. I’m more annoyed my 4G coverage seems to have dropped by 2 bars and yet no explanation from @ThreeUKSupport for this but I get txts saying issues when seemingly aren’t any
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Leanne
(@LeanneCoates1) reported
from
Sheffield, England
Is anyone else with the network @ThreeUK and think their signal/ service is absolutely shite! 🤬
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JD Maycock
(@JDMaykes) reported
from
Sheffield, England
@ThreeUK @ThreeUKSupport It appears that I cannot receive any incoming calls as it says number is disconnected and I cannot make outgoing calls. How do I fix this?
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John G
(@GriftersUnited) reported
from
Sheffield, England
@S10Blade @ThreeUK Still sod all network coverage here. Restarted phone twice now just to be sure. Not exactly filling me with hope for next few days when I’ll have no WiFi and was reliant on mobile actually doing what I pay them for!
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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John G
(@GriftersUnited) reported
from
Sheffield, England
@S10Blade Sounds like same for me. Except I’ve no network coverage being found for @ThreeUK so I was reliant on router being on. Come tomorrow I won’t even have that so I hope to wake up to some clue why that’s failing on me too.
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUKSupport What’s really “great” is when you suffer 2 power cuts locally and realise you’ve lost all mobile services too. Why has my network coverage vanished & why did your service let me down when I needed it the most?
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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David Benton 🦉🦉🦉
(@Davidbenton2020) reported
from
Sheffield, England
@ThreeUK my Internet is extremely slow and as been for last 2 day's now and the apps down anybody else having issues
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David Wiggins
(@dmwiggins) reported
@ThreeUKSupport I HAVE BEEN PAYING FOR SERVICE THAT I CANNOT USE FOR 6 MONTHS. YOU HAVE MY DRIVERS LICENSE, MY WIFE’S PASSPORT, NEW MEMORABLE PLACE, NEW MEMORABLE NAME, POSTCODE, DATE OF BIRTH - I CALL AND THE CUSTOMER SERVICE TEAM WONT EVEN TALK TO ME ABOUT MY ACCOUNT.
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vicki paul
(@xvickix68) reported
@ThreeUK upgraded my account during first lockdown……then second lockdown…..then again and again and over a year later and talking to the worst customer services department ever, lots of complaints and stress still no phone but being charged the upgrade price…..
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Anjali Joseph
(@AnjaliJ94656871) reported
@ThreeUKSupport I called customer service, back when the old sim wasn’t connected as the online form produced an error message. Subsequently four customer service reps have told me the new SIM is activated, but neither old nor new SIM works.
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Anjali Joseph
(@AnjaliJ94656871) reported
Hi @ThreeUK . You sent me a new SIM and I “activated” it five hours ago. But it’s not working, and nor is the old one. I’ve had chats via your app with four customer service people who all tried to suggest it’s my fault, something wrong with my phone, etc. What gives?
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Kathy Hall
(@kathyhall2869) reported
@ThreeUKSupport Hi, all 3 members of my household are having the issue. MIL also having the issue, if she needs to make a call she has to go outside of the house now. Only happening since the@mast has been moved. That postcode is TS17 9DQ
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Not Used
(@notinusagex) reported
@ThreeUKSupport Im trying to pay my bill but it wont let me over the phone or online? Help
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Karen Bird
(@kferbird) reported
@ThreeUKSupport we have little or no service in our area for weeks. According to your Network checker I have ‘Excellent’ service. Your help desk said the service was ‘not as good as it should be’….and suggested using WiFi calling-no good if I’m away from my house!
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Jem
(@jemlvsmallu) reported
@ThreeUK It's been 3 weeks now I can't use 3g because the signal goes I'm paying for a service which ain't working.
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Samantha Harris
(@ManfHarris) reported
@ThreeUKSupport I’ve been on that web chat every day since Thursday when I should have received the documents on Wednesday. I’ve been out through to customer relations on there twice and still nothing. I don’t know how going back on there will do anything different.
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Rusko ♦️Hunter Squad ♦️
(@JayKJ7) reported
@ThreeUKSupport why are your advisors so rude... Looking to upgrade and the only chat everyone just cuts you off