3 (Three) Outage Report in Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (53%)
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Internet (31%)
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Total Blackout (10%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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RoadOus (@RoadOusMusic) reported from South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Siân Pentin (@SPentin) reported from Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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dankirk1 (@dankirk11) reported from Sheffield, England
@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for
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Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England
@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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Caring Companions @Domestic Goddess (@MentoringJt) reported from Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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dankirk1 (@dankirk11) reported from Sheffield, England
@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please
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James Little (@jimjamyahauk) reported from Sheffield, England
@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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James Little (@jimjamyahauk) reported from Sheffield, England
@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
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Merv Spencer Photography (@mervspencer) reported from Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Donna Fielding (@cdonfielding) reported from Sheffield, England
@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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Glenn (@GlennJHarris) reported from Sheffield, England
@ThreeUK I’ve tried both these options and neither have been to solve the issue
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Merv Spencer Photography (@mervspencer) reported from Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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James Little (@jimjamyahauk) reported from Sheffield, England
@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
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John G (@GriftersUnited) reported from Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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Sam Groves (@Mrpud2u) reported from Sheffield, England
The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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kasim saheb (@kasimsaheb9) reported from Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tallestpurpl (@Tallestpurpl) reported
@ThreeUKSupport So you’ve been selling your service on the basis of no roaming charges and now you are reintroducing them? Absolutely terrible decision; it is the only reason all of our handsets are with you and you now want an extra £45 a month when we’re abroad. Get lost.
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think juliet (@thinkjuliet) reported
ooohhh @ThreeUK what a terrible decision to stop roaming. The only reason I stuck with you, because the coverage in London is dreadful. Glad I only have a monthly contract and will look for someone better. The ONLY reason!
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DangerDave (@Dangerdave1979) reported
@ThreeUK Not a big enough network to cover the EU without extra roaming costs though?
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Christina Tam (@CTamstar) reported
@ThreeUK going to have to say #byebye to three. Now the #roamingcharges are kicking on. I don't need you. It was the only reason I stayed for so long. Reception is never good enough but put up with it.
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Commander Rapid (@jonnypitchfork) reported
Disappointed that @ThreeUK have decided to scrap their 'go roam' policy. The convenience of being able to use your phone in Europe without any worries/charges offset the constant poor service I received.
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Jonathan McDowell (@revdenoodles) reported
@mauricerkelly @Bolster @ThreeUK Past experience suggests EE have the best data network but if you care mainly about voice (and who does?) then O2 had the edge for coverage as long as you didn't mind getting 2G more than 3G.
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j beardsmore (@PhosphorTech) reported
@ThreeUK as a customer of over 10 years, how do I cancel my contact over this terrible decision to charge for roaming. Who do you recommend moving too?
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Tom Simmonds (@TomSimmonds19) reported
Really disappointing news from @ThreeUK today. Free roaming was a real selling point - I transferred to you from another carrier when my contract came up for this reason. Bad U-turn 👎🏻
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Dougie (@a_dougie_s) reported
@ThreeUK How about keeping free roaming? That’s some of the bits in between. While we’re at it, how about visual voicemail? Still never been implemented. Will be leaving Three when contract is up.
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Steven Morgan (@stevomorgan) reported
Pretty poor to hear that @ThreeUK @ThreeUKSupport is starting to charge for roaming from next year, although in normal times I only manage a week or 2 a year having roaming included was nice to have but if they are dropping it the incentive to stay has now gone. #roamingcharges