3 (Three) Outage Report in Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield, Dronfield, South Normanton, Chesterfield and Alfreton.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Chris Auton (@Tracker1972) reported from Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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Merv Spencer Photography (@mervspencer) reported from Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Caring Companions @Domestic Goddess (@MentoringJt) reported from Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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Sam Groves (@Mrpud2u) reported from Sheffield, England
@ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service
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Donna Fielding (@cdonfielding) reported from Sheffield, England
@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Glenn (@GlennJHarris) reported from Sheffield, England
@ThreeUK I’ve tried both these options and neither have been to solve the issue
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Siân Pentin (@SPentin) reported from Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Alex A (@BigArby) reported from Sheffield, England
Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts
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RoadOus (@RoadOusMusic) reported from South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England
@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Sam Groves (@Mrpud2u) reported from Sheffield, England
The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
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dankirk1 (@dankirk11) reported from Sheffield, England
@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for
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Alex A (@BigArby) reported from Sheffield, England
@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.
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Merv Spencer Photography (@mervspencer) reported from Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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kasim saheb (@kasimsaheb9) reported from Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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dankirk1 (@dankirk11) reported from Sheffield, England
@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please
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John G (@GriftersUnited) reported from Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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Peter Spencer (@_PeterSpencer) reported from Sheffield, England
@ThreeUKSupport Hi the problems seem to be resolved now. Thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark (@markrhorney) reported
@ThreeUKSupport POSTCODE, SW9 BRIXTON AREA. SORT YOUR INTERNET OUT, THE SERVICE IS PATHETIC I'VE HAD TO USE THE T-MOBILE NETWORK ON MY WORK PHONE.
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😔 (@wallywooly) reported
@max__jv @ThreeUK You got a discount, I spent months with them the signal on my phone and H cube was so bad couldn't watch Netflix, didn't get WhatsApp texts, I left because of it, no compensation at all, between phone and cube I was paying 70 quid a month
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harriet (@heyitshammet) reported
@discord since thursday my discord calls are no longer working on my mobile data and i don’t know why? my provider is @ThreeUK any help?
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Cece (@im_exploring) reported
@IsmailiBen @ThreeUKSupport Be careful they just switched my network off cos used it whilst roaming!! Now I've been without a phone for 2 days already and still not resolved. O can't even receive calls !
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Brendan Kennedy (@sinisterbutter) reported
@ThreeUKSupport I rang a customer service number and was told i could not change delivery address of my delivery.
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Nick Lawton (@Pontemiller) reported
@ThreeUKSupport This won't impact customer's who took a contract out that included no roaming charges does it?
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Lisa (@lism0re) reported
@ThreeUKSupport The reality is when I called in your rep tried to sell me a contract and didn't listen to my issue. Did not allow me to speak to a complaints team and basically, you lost a loyal cust because you didn't listen or action my requests. #avoidthreeUK #badservice #poornetworkcoverage
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E R I N (@eriingaffney) reported
@ThreeUKSupport hello! I recently swapped network to Three and got an unlimited data sim but my data doesn’t work *at all*. I need to be on WiFi to get anything to load. Please help
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Nuew Lino (@guylino) reported
@ThreeUK Unable to have a stable Internet on my phone for almost a week now. Can't make WhatsApp call, view updates on Facebook or watch tiktok. But after morethan 7 calls with 3 representatives and following their advice to reset network, restart phone, reset VPN. I am still struggling
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😔 (@wallywooly) reported
@ThreeUKSupport @FieryBiscuitss Three are ok until you have an issue, then not so good, I went months with horrendous single, at times 0.1 mbps, left after it not being resolved, no compensation, paying 50 quid a month for a phone I could hardly use