3 (Three) Outage Report in Belper, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Belper, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Belper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Belper, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Matlock, Derby, Nottingham, Mansfield, Alfreton and Ripley.
City | Problem Type | Report Time |
---|---|---|
Matlock | Phone | |
Derby | Internet | |
Nottingham | Internet | |
Derby | Internet | |
Nottingham | Phone | |
Nottingham | Internet |
Community Discussion
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3 (Three) Issues Reports Near Belper, England
Latest outage, problems and issue reports in Belper and nearby locations:
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Jamie Ramage
(@famousstrauss) reported
from
Mansfield Woodhouse, England
@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
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Jessica Bingley
(@Jess09xx) reported
from
Mansfield Woodhouse, England
Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
FFS @ThreeUK wtf are you playing at!!!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ed
(@ebullienteddie) reported
Three's customer services "authentication" steps are an absolute paradise for an identity fraudster, and I have zero confidence in their controls to stop this from happening. @ThreeUK, cut it out, get sensible, and stop asking me for more information as if it's yours by right.
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vince_vega
(@0ut_of_time_man) reported
Why, why is @ThreeUK such a piss poo piece of **** phone provider? Why is their app so ******* useless? Why is there never any signal? These are rhetorical questions
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frec4medic/freuc 5 student 💙
(@frec4medic) reported
@ThreeUK loyal customer for many years . Said payment from bank was declined , bank said no issues advises it’s the phone companies issue . Customer service advises says “ it’s normally due to low fund’s” . Despite me telling them this . Disgraceful customer service
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frec4medic/freuc 5 student 💙
(@frec4medic) reported
@ThreeUKSupport I tried to make the payment again but I was told I should not because it would take two payments from my account. I can pay but the payment was declined I had adequate funds and there was no issue with the bank. So it is a three issue.
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Grumpy Llama
(@grumpyllama2020) reported
@ThreeUK tried to pay my phone bill twice. Still sitting in my account but not accessible - any issues with your systems as I can't call my bank.
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Megan Parry
(@MeganParry84) reported
@ThreeUK How do I register Power of Attorney with you? Customer not used phone since 2019 due to dementia. Just found letter from you dated Feb 2022 confirming sim only upgrade. Need to cancel contract.
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Jason Morgan
(@JasonMo25436420) reported
@ThreeUKSupport Address has never changed
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Horlarewahju
(@Larrybiggest) reported
@ThreeUK Hello I need a help base on my account.. I was charged 25 pounds instead of 10 for my monthly contract payment
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Jose Luis Ortega
(@joselorte) reported
11 phone calls offering services from @ThreeUK in the last 5 days. What’s wrong with these people? If I receive another phone call I’ll cancel my three contract!
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Al
(@Al_woodley87) reported
@ThreeUK hi can you check my area. Sk6 1qy. Statis checker says no problems. But ive gone from 3 bars 4g to 1 bar. And speeds have dropped to about 1-3mb down. Been getting worse for about a fortnight. Must be a problem around here. Please look into it.