3 (Three) Outage Report in Stonebroom, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stonebroom, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stonebroom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stonebroom, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Derbyshire, Nottingham, Dronfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Stonebroom, England
Latest outage, problems and issue reports in Stonebroom and nearby locations:
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Jeanette Kent
(@jaykayl) reported
from
Derbyshire, England
@ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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Tim Chambers
(@timchambers321) reported
from
Chesterfield, England
@dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.
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Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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ziggy iqbal
(@ZiggyIqbal) reported
from
Derbyshire, England
@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Jessica Bingley
(@Jess09xx) reported
from
Mansfield Woodhouse, England
Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
FFS @ThreeUK wtf are you playing at!!!
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Richard Fielding
(@richrocks) reported
from
Mansfield Woodhouse, England
@ThreeUK Im still having issues three days on.
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sagي
(@sensitivedoors) reported
This tweet took a whole minute to send @ThreeUKSupport If you guys merged with Vodafone why is the service not Vodafone level? They said they will give me 50% reduction in termination fee and I asked for legal team email to put a complaint, they didn’t have a legal team? Crazy
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CheeseToastie
(@CheeseToastieSS) reported
@ThreeUK stupid smelly little Indians rude ******* bastard customer service make me sick bunch of scumbags
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Harvey
(@Harvey_U) reported
@ThreeUKSupport Yes they have done that many times. It comes back up temporarily and then back down. Have spent almost all day on your customer services with this issue
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CheeseToastie
(@CheeseToastieSS) reported
@ThreeUK worst people to have a contract wirh don’t speak English waste your time speak to you like your a idiot everything they do is backwards
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Harvey
(@Harvey_U) reported
@ThreeUK family member is not able to make any calls or receive calls. Been up and down for a week or so. Customer service are rubbish and haven’t helped whatsoever.
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Emma Kirton
(@emmakirton) reported
@ThreeUK you have to be joking if you think I’m going to call you after abandoning WhatsApp chats, closing chats with no response, me spending 1hr explaining that you can’t call me and then you try to call me! Do something that makes sense if you want to keep me as a customer
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RklbsFan
(@RklbsFan) reported
@ThreeUKSupport Yeah I tried that. It did not go well. Am going to have to migrate them onto a better network. With no updates, they have no phone or Internet and my mum has missed doctor's call because of this. The lack of information is awful. People need to know what is happening.
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Emma Kirton
(@emmakirton) reported
@ThreeUKSupport I’ve already done that Maxine, I have a complaint ref#. I spent 1hr on the phone, they kept saying they would get someone to call me, I kept asking how because I have no call service and then they have the audacity to email me to say you can’t get I touch with me!
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nirmal kumar
(@bunntyy) reported
@ThreeUKSupport Hi John, I do see it on the status page — but as a customer, I expect proactive updates, not to discover outages myself. This has been happening daily for 2 weeks, 8am–5pm. If it’s planned, a clear heads-up or workaround is the least one would expect.
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John
(@Johnboy6185) reported
@ThreeUKSupport That's just taking me to a digital help page