3 (Three) Outage Report in Stonebroom, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stonebroom, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stonebroom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stonebroom, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Ilkeston, New Basford, Awsworth, Derbyshire, Dronfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Stonebroom, England
Latest outage, problems and issue reports in Stonebroom and nearby locations:
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Jamie Ramage
(@famousstrauss) reported
from
Mansfield Woodhouse, England
@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Unknown Caller 🕙
(@idonthavetwita) reported
@ThreeUKSupport @ThreeUK @Ofcom for how much long further do we have to put up with your substandard useless network. People like me are trying to work from home using it. What a shoddy shambles , what a scandal. Total and utter breach of contract. Money grabbers.
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Matt
(@mattthomas0479) reported
@ThreeUKSupport Hi DPD have been awful, we ended up paying them extra for a premium delivery and then I went and stood at the house they have been trying to deliver too so we could point them out to the correct house.
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Sir Dale of Fish
(@dalefishmcc) reported
@ThreeUKSupport Payment over the phone refused. Info in the website is insufficient. Online payment portal doesn't work. Now have 2 days to avoid legal trouble, on a contract that should have cancelled at the first missed payment...this is seeming more and more like a scam as the minutes pass.
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Sir Dale of Fish
(@dalefishmcc) reported
@ThreeUKSupport I only want to cancel the account, funnily enough because my UK bank account was shut and I don't have a way to make the payment. The payment I'm trying to make is a precursor to doing this. Should not be this difficult. In the meantime, please ensure you don't add more charges
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Mark Simpson 🏳️🌈
(@mark_simpson) reported
@ThreeUKSupport Your support people on live chat fixed it but it seems to be a known bug with your system that lots of people encounter and perhaps it would be a good idea to resolve that.
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Xenia
(@_XeniaKara_) reported
from
Birmingham, England
@ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.
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Elie Tamman
(@elie_tamman) reported
Hi @ThreeUK do you now support eSim? It wasnt clear after a google search...
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Marlana Diedrick
(@DiedrickMarlana) reported
@ThreeUK @ThreeUK I WANT MY PUK NUMBER! MY CONTRACT ENDED IN NOV I ORDERED A PHONE ON 1/12 AND HAVE BEEN PAYING FOR IT FOR 2 MONTHS! TODAY WAS TOLD IT WAS NOT EVEN ORDERED!!!! I AM A LOYAL 10 YEAR CUSTOMER READY TO LEAVE
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Morkai
(@Morkai__) reported
@ThreeUKSupport why is your mobile so ****?
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Home Cooking Mum
(@LizWalker72) reported
@ThreeUKSupport Hi, we have spoken to customer services several times to request proof of a recent purchase email so that we can claim the Samsung watch, each time we are told an email will be sent within 4 hours yet nothing ever arrives. Please help.