3 (Three) Outage Report in Stonebroom, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stonebroom, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stonebroom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stonebroom, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Derbyshire, Nottingham, Dronfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Derbyshire |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Stonebroom, England
Latest outage, problems and issue reports in Stonebroom and nearby locations:
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Jamie Ramage
(@famousstrauss) reported
from
Mansfield Woodhouse, England
@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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sarah eyre
(@eyre1992) reported
@ThreeUK speak to customers like absolute rubbish and then put phone down on her
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Scott Shaw
(@_ScottShaw) reported
Why is it so difficult to call @ThreeUKSupport ? The 0800 358 8460 on your site does not work, and live chat 'help' don't want to provide one for me to call and to speak to someone about placing an order.
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Ann Hughes
(@nurseannhughes) reported
Wasted 20 mins trying to get action from the THREE UK customer service team.....no luck, after being transferred to correct person he cut me off!! #threeUK #BetterThingsToDo
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Paul Sharp
(@popkid75) reported
@ThreeUKSupport is there an issue with your systems? got a text message saying I'm close to spending limit (I shouldn't be) tried to log in to check, it said the password wasn't right (but it definitely was!) I tried to reset it but reset page gives 'my3auth.text.generic.error'?
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sarah eyre
(@eyre1992) reported
@ThreeUK @ThreeUKSupport what an absolute joke of a company sisters tried phoning on phone for over 35 minutes first time and was constantly on hold and then second time the fella puts phone down when trying to explain situation
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Mike Prevette
(@mikeprevette) reported
I've escalated with @ThreeUK phone support so many times, and now to find out this is actually blocking me from getting a flat. I'm literally going to be sick right now.
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Sare
(@sareonthetweet) reported
@ThreeUKSupport It was an upgrade that I requested due to a broken phone. The signal with Three is so bad so they offered me £50 off the early upgrade fee and the person on chat offered me a deal for the iPhone 12 pro Max, 256gb for £68 a month and no upfront cost which wasn’t written in notes!
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Dr Grace C Roberts 😷🎄
(@GraceCRoberts) reported
@coedwiggle @ThreeUK Currently just 🤞 for functional! (I feel so bad getting a new one cos it isn't very green at all!)
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Moses
(@VII_Moses_XIII) reported
@ThreeUK You are an absolute waste of time! 2 months I have waited for an issue to be resolved and receive my refund and I am STILL waiting!!! Sort it out!!!!
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Thomas Attree 🌩
(@attree) reported
@evnsio @ThreeUK This is staggeringly poor customer service. This cannot be an uncommon customer journey. What has gone so wrong?