3 (Three) Outage in Stonebroom, Derbyshire, England

@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?

@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!

Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?

@ThreeUK @ThreeUKSupport having purchased TWO sims unable to activate either. One having prepaid data allowance is not showing as credited to my account. Such poor experience is really disappointing as I am a returning customer having enjoyed much better service with a GSM iPad.

@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

@ThreeUKSupport A customer of nearly 10 years?! Disgusting!

@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.

@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

@ThreeUK Been with you 11 years. Never had a problem 👍

@ThreeUKSupport hmm my SIM card seemingly cannot connect to a network anymore, since three moved me to another plan.

@ThreeUK I have a question... Why am I getting a notice th3 adult filter is on, blocking me from a website I looked at earlier this same day (a Air Gun Club in Halifax) on both my phone and Chromebook... Despite this filter never appearing before now & being with you since 2020?

@ThreeUK your mobile phone signal is Shxte your internet signal is shxte your home wifi is shxte can’t wait till the contract is up

@ThreeUK when will 5g network coverage in CF39?

@ThreeUKSupport No worries now. Turns out my wife got through and was told that there are issues, they will not be fixed, it’s as good as it gets, local shop have had many complaints, exit fee waived as it’s so bad. 5 friends now changing their network too.

@NetworkRailMAN @ThreeUK @northernassist Ah I wondered what it is as it is never clear to hear the message properly.

@ThreeUKSupport My signal keeps cutting in and out, and at times it goes away for about 10 Minutes before coming back with a weak signal

Nobody use @ThreeUK absolutely appalling customer service

@ThreeUK absolutely appalled by the service I just received from your online chat! Even the manager did not want to help me! Been charging me twice and no refund!

@ThreeUK for the pass three days my signal has been terrible. Can you assist with this please?