3 (Three) Outage Report in Stonebroom, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stonebroom, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stonebroom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stonebroom, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Ilkeston, New Basford, Awsworth, Derbyshire, Dronfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Phone | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Stonebroom, England
Latest outage, problems and issue reports in Stonebroom and nearby locations:
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Jamie Ramage
(@famousstrauss) reported
from
Mansfield Woodhouse, England
@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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HuntLaw Creek 🇪🇺
(@cappuck) reported
And there we go @threeUKSupport offers to look at the issue to keep the face of Three clean. "Only if you can help", says I. Of course they can't. Three: hear nothing, see nothing, do nothing. Another hour wasted. Beware of the chat black hole.
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Jojo
(@exoticRosexXx) reported
@ThreeUKSupport @Vivadalivecouk1 No need to be rude, your service sucks. Why have a "support" page if you can't do anything???? You have terrible customer service, people choose to come here as a last resort and surprise surprise, another dead end. #ThreeMobileSucks
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E M I L I E - Classical Soprano
(@EmiliePW) reported
@ThreeUKSupport This is not acceptable. My internet will not work at all, I can’t use online chat or find a phone number to call. I do not have enough mobile phone data to last me until you fix it. Who can I call to complain about this?? I pay for UNLIMITED DATA
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Stereocilia
(@Stereocilia_) reported
Hey @ThreeUK you've been fixing a problem in my area for over a week now, no internet, barely any phone signal. What the hell are you doing?
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redordeadYNWA💙
(@Gary0wen__) reported
@ThreeUKSupport been trying now for 5days to get my SIM activated on my new upgrade. Keep getting told the same thing since I got the phone just wait. First it was 2 hours it will be fixed then 24 hours now it's onto 48 hours and after that I was told wait again. Can you help?
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Bec
(@_xbeccc) reported
@ThreeUK muted me mid conversation, then passed me through to someone else and then they've just put phone down on me. What a **** company
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Alan Bryan🦈
(@sharkbait1973) reported
@ThreeUK Hi. I submitted my claim to Samsung for the S21 ultra buds and tag. Samsung are asking for proof of purchase. I submitted the paperwork that came with the handset but have no other receipt. Can you help please?
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Natalie Shannon
(@NatShannon1984) reported
@ThreeUK I am waiting for a refund but not sure how to go about it, I’ve had the credit note but no money going in, I’ve tried customer services but they are not helping. Can someone please contact me
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Vivada@live.co.uk
(@Vivadalivecouk1) reported
@ThreeUKSupport Jen, I've mentioned a number of times that your staff in chat are not helpful. I stopped receiving a response on chat the other day. Today not long ago when I called customer services, the calm was ended abruptly
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Blakey
(@Blzkey) reported
Why do you make it so ******* DIFFICULT TO GIVE YOU MONEY @ThreeUK. Your app is ****!