3 (Three) Outage Report in Stonebroom, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stonebroom, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stonebroom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at 3 (Three)
3 (Three) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stonebroom, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Derbyshire, Nottingham, Dronfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stonebroom, England
Latest outage, problems and issue reports in Stonebroom and nearby locations:
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Jeanette Kent
(@jaykayl) reported
from
Derbyshire, England
@ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Jessica Bingley
(@Jess09xx) reported
from
Mansfield Woodhouse, England
Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
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Tim Chambers
(@timchambers321) reported
from
Chesterfield, England
@dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Richard Fielding
(@richrocks) reported
from
Mansfield Woodhouse, England
@ThreeUK Im still having issues three days on.
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ziggy iqbal
(@ZiggyIqbal) reported
from
Derbyshire, England
@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
FFS @ThreeUK wtf are you playing at!!!
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Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
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Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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emily
(@emilyzPLS) reported
@OwenTay_ @ThreeUK its was a phone contract, and trust me I know haha I had this exact problem with my last phone and I only paid for the sim, but with three its different now and you still pay the full amount which is crazy. now im locked into another **** contract that I can't get out of
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Hugh Evans
(@HughEva11771404) reported
@ThreeUK Are you experiencing technical issues with signal in west London today, or are you just terrible?
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emily
(@emilyzPLS) reported
@OwenTay_ @ThreeUK it never mine carried on at the same rate of £75 or something and I called up to complain, they said they can't refund it because I didn't change my contract
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emily
(@emilyzPLS) reported
@GlosterOnline_ @ThreeUK uhhhhhh **** up my credit rating more?😭
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David
(@terribletavern1) reported
@VodafoneUK @ThreeUK have merged to make the biggest mobile network in the UK, and yet you still can't get a signal in East Hampshire... Time to start shopping around...
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Naim Khan
(@naimkhan513) reported
Hi @ThreeUKSupport - What's happening with broadband in the Wakefield area? It's been on the blink for 3 days now. Your helpline is, as always, rubbish & not saying anything except what we know already. How long before you resume normal service? #rubbishthreeuk
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T1DAshley1989
(@T1DAshley1989) reported
@ThreeUKSupport It's not am area issue more like a network issue, as I get same in different areas. And fact other people have posted about it too makes it a wider issue.
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Christina
(@Chrissy_imc) reported
@ThreeUKSupport I am having issues with signal in Bham since you’ve merged with Vodafone! I’ve gone from full signal at work both 4g and 5g to now having no signal! What’s going on???
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Guy Hendry
(@GuyHendry) reported
@ThreeUK It took my wife about an hour today to be able to cancel a contract with you that is due to end next month. It was extremely frustrating for her, someone who suffers with severe anxiety, to constantly have her requests diverted to try and sell more. (About 9 times).
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Owen
(@OwenTay_) reported
@emilyzPLS @ThreeUK How did you manage to get yourself on such a bad contract, i had a sim only £15 a month unlimited off them 4 years ago or so