3 (Three) Outage Report in Stonebroom, Derbyshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stonebroom, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stonebroom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at 3 (Three)
3 (Three) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stonebroom, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Worksop, Dronfield, South Normanton, Mansfield, Ilkeston, Chesterfield and Alfreton.
City | Problem Type | Report Time |
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Total Blackout | ||
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Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stonebroom, England
Latest outage, problems and issue reports in Stonebroom and nearby locations:
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Paul I Kendrick (@kendrickpi) reported from Creswell, England
@ThreeUK @ThreeUKSupport having purchased TWO sims unable to activate either. One having prepaid data allowance is not showing as credited to my account. Such poor experience is really disappointing as I am a returning customer having enjoyed much better service with a GSM iPad.
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Rob Forrest (@rob3047) reported from Alfreton, England
@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
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VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Jamie Ramage (@famousstrauss) reported from Mansfield Woodhouse, England
@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
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Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Merv Spencer Photography (@mervspencer) reported from Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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スティーブンドブソン (@steedobson87) reported from Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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Helen K Nottinghamshire Vlogger (@mummyknight5) reported from Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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スティーブンドブソン (@steedobson87) reported from Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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Rob Kelly (@robkelly1889) reported from Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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Siân Pentin (@SPentin) reported from Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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スティーブンドブソン (@steedobson87) reported from Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Tony B (@Saltbar) reported from Derbyshire, England
@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
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Gary Steel (@GarySSteel) reported from Chesterfield, England
@tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.
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Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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Tony B (@Saltbar) reported from Derbyshire, England
@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
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mark morgan (@mjmorgan23) reported from Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Chris Auton (@Tracker1972) reported from Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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Merv Spencer Photography (@mervspencer) reported from Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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スティーブンドブソン (@steedobson87) reported from Derbyshire, England
So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sah!£ Khanna (@shivasra) reported
@ThreeUKSupport Thats The Issue- I didn’t get any letter or text massage, and still after 24 month you charge me the same amount, which is 100% against business ethics
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AHF 🇧🇩 💜💚🤍 #nothankyou (@AuBooH) reported
@ThreeUK went to Manchester Fort branch to upgrade my phone. I’m on the unlimited plus plan. Assistant Manager told me the offer had expired (which it hasn’t), that you can’t upgrade your store (which you can) and then told us he was busy serving a customer. All of this 1/3
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ReigateWalker (@ReigateWalker) reported
@ThreeUKSupport I'm confused. As a PAYG customer going to France in March for 90 days with your unlimited Add-On what charges will I incurr? Is there any point in having an unlimited Add-On when traveling in the EU?
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Thomas McCallister (@McCallisterTom) reported
@ThreeUKSupport I tried calling yesterday but I had no luck with your technical support staff. They confirmed my adult filter was off and roaming is enabled. I can only access the AT&T network here in Florida but I should be able to get T-mobile and Verizon. Both are shown as "forbidden"
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Frank Ryan (@franko1302) reported
@ThreeUKSupport phone says I have 5g connection but when attempting to access internet without Wi-Fi I get a cannot connect to the server error message - can you help?
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Tony Clarke (@TonyClarke) reported
@ThreeUKSupport no phone signal in sg8 5 area. Is there a problem?
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Pirixix (@pirixix) reported
@ThreeUK shittest signal, shittest deals
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Harsha (@harmanzone) reported
@ThreeUK please help me, I had cancelled my account and returned my device. But you have still put an pending payment on my account and spoiled my credit history for no reason. I want this to be sorted. Clearly you can’t penalised me for your flawed process.
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April Read (@april_read11) reported
When @ThreeUK tell you; you can leave with no earlier termination fee - then you get a bill with a early termination fee .. so you call @ThreeUKSupport - and they are as useful as chocolate teapot - never been so relieved I moved to too @SkyUK
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Jack Warner (@JackWar13335194) reported
@ThreeUKSupport Yea it’s been raised. And yes bigger than resolving on Twitter , but more people need to hear about the customer service and avoid getting into a contract or spends money with Three UK going forward from what I am experiencing