3 (Three) Outage Report in Ilkeston, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Ilkeston come from postal codes DE7.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (53%)
-
Phone (19%)
-
Total Blackout (18%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Nottingham and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
-
Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
-
RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
-
owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
-
Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
-
YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
-
🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
-
Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
-
Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
-
Helen K
(@mummyknight5) reported
from
Sutton in Ashfield, England
Gutted my credit score sucks really want the iPhone 11 pro max :( @ThreeUK looks like I’m still stuck on a sim only plan
-
Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
-
Rob Forrest
(@rob3047) reported
from
Alfreton, England
@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
-
Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
-
owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
-
Willy De Manda Skirtoff
(@Clogs_R_uz) reported
from
Somercotes, England
@gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.
-
BikerBuzz
(@Biker_Buzz) reported
from
Beeston, England
@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
-
Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
-
mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
-
Gavin Scott
(@GavJScot) reported
from
Stapleford, England
@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
-
Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
-
owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
V@LeRiC
(@valericlelo89) reported
@virginmedia Nope, as I tried to call today and while waiting for a VERY LONG TIME, i had ran out of minutes and I already exceeded my spending cap with @ThreeUK in the previous days and today! Yesterday's engineer said that had put a note about having to send a Service Engineer but still 😡
-
Jim the Consumer 👀
(@JimTheConsumer) reported
@ThreeUKSupport Makes sense, although surely your network should be automatically re-routing traffic if their motorway is busy. Otherwise it kind of renders the whole quick mobile experience void if I'm having to trawl through my settings all the time
-
jorginho lopez
(@pagejml) reported
@ThreeUK hello guys I try to make my monthly payment, but I’m not allowed to can I have some help please, it’s say I’m not allowed to make calls from my number
-
Phillip Parr
(@wizpip) reported
@ThreeUKSupport The coverage checker is wrong. The algorithm that generated it doesn't take into account the massive police antenna which is spewing out interference, or the additional 650 dwellings built on this field which are trying to consume the signal. The S10+ is fully up to date.
-
🧡
(@theGUYoutdoorz) reported
@ThreeUKSupport my number is meant to be transferred to my new contract today however I havent had any confirmation and My3 is down , can you help me?
-
Andrew Dalton
(@waplord) reported
@jamesbrobinson @ThreeUKSupport @ThreeUK as much as i loved Three, i finally bit the bullet and left them for EE, the signal is a lot better, better speeds as the network appears to be over congested, plus the online billing and account management works every time
-
Rebel in my DNA
(@Rabia_Ali85) reported
@ThreeUKSupport I requested for my contract to be cancelled as I was in my 30 day period.. I now have no service and no PAC code diabolical customer service.. just hung up..
-
Tamsin
(@ItsJustTamsin) reported
@jadesharp1992 @ThreeUK Honestly I’m so angry I’ve been with 3 for 7 years now and always had issues, was ready to switch to EE this year but 3 offered to do it for a bit cheaper and I just caved 😩2 advisers on live chat told me I’d get a free replacement under warranty and Apple just said they lied!!
-
Dr Flloyd Kennedy
(@Flloydwith2Ells) reported
@ThreeUKSupport unable to login to your website or your app. What's up?
-
Phillip Parr
(@wizpip) reported
@ThreeUKSupport Over the past 7 years I've had a Z2, S8+, and an S10+. Currently my signal level is -123dBm. The problem is this estate didn't exist 10 years ago, it was a field so no new hardware = congestion. The mast I connect to is behind police HQ (who have their own mast). MK42 7FX.