3 (Three) Outage Report in Ripley, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ripley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ripley, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Derby, Nottingham, Ilkeston, Awsworth and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ripley, England
Latest outage, problems and issue reports in Ripley and nearby locations:
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Jamie Ramage
(@famousstrauss) reported
from
Mansfield Woodhouse, England
@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sammy 🇺🇦
(@SammyCFC_) reported
@ThreeUK I need help
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John Matthews
(@Skeptical_John) reported
It took 20 minutes of inane questions to close my account with @ThreeUK. Why make it such a painful process? It just guarantees I will never use them again
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ian king
(@ianking1973) reported
@ThreeUK @ThreeUK as we still have no WiFi or phone service in the cm11 area over two weeks now I can argue with this! Your service agents cannot resolve our issue or cancel our contact! #getyourhouseinorder
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Kenneth taylor
(@Kennytaylorruns) reported
@ThreeUKSupport 3/3 @giffgaff gains a very relieved & overdue expectant mother as a customer & staff @Argos_Online were more than helpful sorting new handset. I generally find when I make a mistake dialling down doesnt work. An apology & taking some responsibility to fix is the best approach 👍🏻
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daniel bullock
(@xxdabxx) reported
@ThreeUKSupport Hello, is there someone I can speak to urgently about the worst customer service I have ever received from your live chat team? I need an upgrade canceling so it is very time sensitive. Thank you
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Carly Straughan (She/Her)
(@CarlyTPA) reported
@ThreeUKSupport I just tried again now (it’s the next day in the US) and I can now purchase. I just don’t understand why I have to make a payment when you can clearly debit me for it and I have unlimited spend cap? Spending 30 mins on chat to make a payment whilst in vacation is crap.
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Sammy 🇺🇦
(@SammyCFC_) reported
Can I have help @ThreeUK @ThreeUKSupport please help
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(@kaymulaa__) reported
@ThreeUKSupport has to be one of the worst companies. Live Chat if you need support. Call a different department and they send you to live chat that says no operators are online. Card gets charged after telling you there’s a technical issue🤔
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Sam
(@SamuelGStewart) reported
@ThreeUKSupport Hindsight’s a wonderful thing. Now 3 times the chat window has just unexplainably closed making me start from scratch. Existing customers not being offered new customer deals. Seems an intentional policy to make it as complex as possible to stop people getting what they’re after
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Suzie
(@SuzieCurran) reported
Just switched to @ThreeUK but my number hasn't transferred, none of their 'customer support' lines work and the online chat is silent. Not a great start. Can I cancel?