3 (Three) Outage Report in Ripley, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ripley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ripley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ripley, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Derby and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ripley, England
Latest outage, problems and issue reports in Ripley and nearby locations:
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
FFS @ThreeUK wtf are you playing at!!!
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Jeanette Kent
(@jaykayl) reported
from
Derbyshire, England
@ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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Richard Fielding
(@richrocks) reported
from
Mansfield Woodhouse, England
@ThreeUK Im still having issues three days on.
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Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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Jessica Bingley
(@Jess09xx) reported
from
Mansfield Woodhouse, England
Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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ziggy iqbal
(@ZiggyIqbal) reported
from
Derbyshire, England
@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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⭐Lara⭐ツ
(@Lara_fantastico) reported
from
Mansfield Woodhouse, England
@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Woods 💙
(@jane_janewoods) reported
@ThreeUKSupport Hi Jen, I had a PAYG but decided to change to pay monthly. Tried to move my phone number to new sim but in the end it didn’t happen as Three had issued the new contract in the wrong name. Asked them to cancel the pay monthly contract and reinstate my PAYG, still waiting!
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Rosina
(@Rosina14866975) reported
@ThreeUKSupport I’ll keep trying that link but I gave up with it before because it’s never been available it always says try again later. But I’ll keep trying. Thank you
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David Berry
(@David_I_Berry) reported
@dougmcneall @ThreeUK I'm with vodafone, sim only and have no issues. I've been streaming video calls regularly and remote SSH / X11 sessions via tethering without issue since March last year (poor wifi signal in conservatory), 30 - 40 GB / month typically. No comments on good vs evil.
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Joanna - The world in my pocket
(@OanaRoua) reported
Can anyone advise how can I take legal action against @ThreeUK? It's been a year since they have wrongfully put a note on my credit score which is still active, and a year in which they just refuse to help and take it off. @CitizensAdvice @CISASUK
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☘🇮🇪☘
(@NorthOFtheCity_) reported
Ever since I left @ThreeUK and took my number to my new provider every day I get fraud calls? Never had them b4,coincidence? HMRC,national insurance,fraud with my bank.defo sold my details.
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Tommy
(@magneticmule) reported
@ThreeUKSupport We tried contacting you via phone. We were kept on the phone for an hour in total. No one responded. I have been through this. By law you are required to give your customers valid ways to cancel their contract. You havent done this.
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Stacey Smith
(@Oinkdesign) reported
@ThreeUKSupport I had to ring in the end and I should have been put through to the finance team but I've been cut off... Not the best customer service
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Pete
(@gonnella) reported
from
Woodley, England
@ThreeUKSupport Customer service have sent me one, and it’s up and running.
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Dr Doug McNeall
(@dougmcneall) reported
@msaunby @ThreeUK It’s a PAYG contract that I assume they don’t want to support anymore, so they’re just putting up the prices and harvesting them if you don’t notice.
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Jonathan
(@JHerronBJJ) reported
@ThreeUKSupport I haven't answered as its registering as a spam call, as I've said, I've never had an account with 3. Do you recognise the number is listed in my first message?