3 (Three) Outage in Derby, England

@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!

@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK

@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown

@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!

@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers

@ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g

@gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.

@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.

@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

@ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown

@ThreeUKSupport I have been with 3 several times throughout my time... Never any problems until I want to leave... on every occasion its the same hard sell even when you say no its like they don't hear you and just carry on.. ask once then give me my pak code... thats all i ask

@ThreeUKSupport Automated service only as there seems to be no way to access a person! Please DM me the direct number...

@ThreeUKSupport big probs with Three this week. Other kid off to uni needs to move phone number across. Has PAC code. Three goes through all the steps then crashes out with 'Technical issue'. She starts uni imminently so she needs her number moved. Can we speak to a human?

@ThreeUKSupport We have tried this repeatedly but it always ends up with 'We're having some technical issues...' and hangs up.

@ThreeUKSupport hi, do you know if there are any problems with your internet in the derby area. My phone is saying it has 4G but is not working

@ThreeUK ur signal is absolute atrocious

@ThreeUKSupport Kim,I pay 3 so you need to be accountable & take ownership for the service you provide.Don’t pass the buck!You have access to my bill which is due on the 8th.Confusing call charges😡I tried 3 chat and they don’t have access to bills. A bit groundhog, going round in circles here!

@ThreeUKSupport Hi, no problem, I understand! The first £10 had to be added when I bought the phone online (phone was £139.99, then had to add £10 minimum to complete transaction). That didn't work, so had to add another £10 to activate it, which has gone out of my account.

Hey there @ThreeUK @ThreeUKSupport!! I am experiencing low wifi connection at home. Tried to call 333 but call was ended saying I can get help via the app. Tried this yesterday already, being told to switch off and on the device. Now, I am not able to load a single web page.

@ThreeUK @ThreeUKSupport if I wanted shit apps like wish or some bingo bollocks or words 2 shot on my phone I'd have installed them myself - I don't need you software update installing this **** for me 🤬🤬🤬🤬🤬😡😡😡😡

@ThreeUKSupport It’s the router I bought from you, Huawei B535 4G router. I’ve had a web chat, I’ve had tech support, and I’ve even had credit on my account for the inconvenience. Yet, it’s still so poor! I’m considering spending £100 on a new router & putting the SIM Card in! 😠

@ThreeUKSupport Thanks for the reply. Will be looking to move carriers then as sick of waiting for you to support this.

@ThreeUKSupport I am EXHAUSTED of calling you, writing letters to you and web chatting you. Every time I do I am promised that you will cancel my account and you don’t. Can you not just go through all the notes and conversations I’ve had AND DELETE THE ACCOUNT

@ThreeUKSupport each email takes them days and when they do they just invent problems. Whenthought it was @EE and called they wanted to help immediately but we figured out account with three. account holder hasn't been able to deal with her own affairs for years and she cant break isolation

@ThreeUK being driven insane by your “service” your chat service can’t help me and my “my3” doesn’t work and no one answers the phone. either you help or i stop paying my bills. simple #ShameOnThree #ThreePoorService