3 (Three) Outage Report in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Derby, England

The most recent 3 (Three) outage reports came from the following cities: Derby, Ilkeston, Ashbourne, and Awsworth.

City	Problem Type	Report Time
Derby	Internet	4 days ago
Ilkeston	Internet	1 month ago
Ashbourne	Phone	1 month ago
Derby	Internet	1 month ago
Derby	Internet	1 month ago
Ilkeston	Wi-fi	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Willy De Manda Skirtoff (@Clogs_R_uz) reported 0 seconds ago from Somercotes, England

  @gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.

• 
  Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐ (@Oddy1968) reported 4 minutes ago from Burton upon Trent, England

  @ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown

• 
  Merv Spencer Photography (@mervspencer) reported 7 minutes ago from Belper, England

  @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

• 
  BATMAN_WARRIOR69 (@BWarrior69) reported 8 minutes ago from Swadlincote, England

  @ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g

• 
  owen scrimshaw (@owen40uk) reported 13 minutes ago from Beeston, England

  @ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today

• 
  mark morgan (@mjmorgan23) reported 16 minutes ago from Belper, England

  Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

• 
  Gavin Scott (@GavJScot) reported 22 minutes ago from Stapleford, England

  @ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers

• 
  Merv Spencer Photography (@mervspencer) reported 24 minutes ago from Ripley, England

  @ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!

• 
  Paul Higgins (@TrickyRedDog) reported 24 minutes ago from Eastwood, England

  @The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

• 
  Tommy (@magneticmule) reported 25 minutes ago from Ashby-de-la-Zouch, England

  I have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk

• 
  BikerBuzz (@Biker_Buzz) reported 29 minutes ago from Beeston, England

  @ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.

• 
  owen scrimshaw (@owen40uk) reported 33 minutes ago from Beeston, England

  @ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this

• 
  Paul Higgins (@TrickyRedDog) reported 38 minutes ago from Eastwood, England

  @alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

• 
  Merv Spencer Photography (@mervspencer) reported 39 minutes ago from Belper, England

  @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

• 
  Rhys Adams (@rhysadams) reported 40 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Merv Spencer Photography (@mervspencer) reported 40 minutes ago from Belper, England

  @ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

• 
  owen scrimshaw (@owen40uk) reported 43 minutes ago from Beeston, England

  @ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall

• 
  MoShmoneyMoProblems (@BigggMo) reported 48 minutes ago from Loughborough, England

  @ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK

• 
  laurie saffell (@laurie1609) reported 49 minutes ago from Loughborough, England

  @kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!

• 
  Danny Chaplin (@dannychappo) reported 51 minutes ago from Beeston, England

  @ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported 4 minutes ago

  @ThreeUKSupport @chloeflo1995 Because Three are run by criminals, lying continuously while not delivering service, while charging customers the full amount? (ps if you dispute "lying" - sue me?)

• 
  vesi ✨ (@vesi_xoxx) reported 8 minutes ago

  @ThreeUKSupport Yes, I’m in Bulgaria currently. And yes, my friend was able to make several calls without a problem in the UK. The SIM was topped up, but it was quite a while ago before I even had the first replacement SIM

• 
  Smithy (@Smithy0x) reported 9 minutes ago

  @ThreeUKSupport Still, the expense was a month of incompetence You need a better support team in the app, they all are useless, I am constantly getting problems from something they have done. Out of pocket a month of my phone essentially.

• 
  Steve Meek (@SteveMeek82) reported 16 minutes ago

  @HuaweiMobileUK I need some help with my AI Cube, @ThreeUKSupport have advised I contact you. When multiple IoT devices are connected the router lags and other devices often get disconnected. Rebooting helps for a day or so then need to reboot again.

• 
  samantha williams (@samjwilliams11) reported 17 minutes ago

  @ThreeUK Just seen on my bill that I've been charged £30 for a 45minute phone call I had to make to NHS Direct to get help for my son. How is ringing NHS Direct not free?!? I'm completely shocked and appalled! We have no landline so I had no alternative 😔

• 
  James black (@GBlankcanvas67) reported 18 minutes ago

  @ThreeUKSupport Did did you not read the part where I said I've reported it 4 times, everytime I've used online chat to talk to you and customer relations an been fobbed off with the same story of either no issues showing or yes there is a problem but no fix date available 1/2

• 
  Steve Meek (@SteveMeek82) reported 20 minutes ago

  @ThreeUKSupport My AI Cube has an issue where when you connect more than half a dozen devices to it some devices will lose network connectivity or be disconnected. This affects intranet traffic and is not signal related. 2nd line said they can't help as it's not a 3 issue. Help.

• 
  Yvonne Green (@ygreenfamily) reported 20 minutes ago

  @ThreeUKSupport I was expecting a new sim on 22nd which still hasn’t arrived. Tried to call all contact numbers on your site but all unrecognised. Can you help?

• 
  happycarrott0 (@happycarrott0) reported 26 minutes ago

  @ThreeUK I have been trying to cancel my broadband but as your line were closed over the Christmas period I wasn’t able to do it within the 14days I have now gone over this by 2days and I’ve just been told it’s £589! To cancel😳 Help me cancel this please!!

• 
  Dave (@wwfc_dave) reported 26 minutes ago

  @ThreeUKSupport Thanks for your reply. In general, what do customers do to connect extra routers to expand wifi? 5G is always best on window sills, which is worst for WiFi coverage so this prob must be common. Thx.