3 (Three) Outage Report in Derby, England
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The latest reports from users having issues in Derby come from postal codes DE24.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Derby, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Derby, Ilkeston and Awsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Derby |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Awsworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐
(@Oddy1968) reported
from
Burton upon Trent, England
@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
@ThreeUKSupport Hi Kymberlie. My mother cancelled her three account as she was in hospital for an extended period of time. She also stopped the DD from.jer bank. Two months later she was asked to pay £30 for some reason. It was never explained why. I tried contacting you guys via phone.
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
I have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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MoShmoneyMoProblems
(@BigggMo) reported
from
Loughborough, England
@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK
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Gavin Scott
(@GavJScot) reported
from
Stapleford, England
@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
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Willy De Manda Skirtoff
(@Clogs_R_uz) reported
from
Somercotes, England
@gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.
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laurie saffell
(@laurie1609) reported
from
Loughborough, England
@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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BATMAN_WARRIOR69
(@BWarrior69) reported
from
Swadlincote, England
@ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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BikerBuzz
(@Biker_Buzz) reported
from
Beeston, England
@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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W41K3R 27606
(@W41K3R_27606) reported
@ThreeUK since my phone is still not working with incoming calls and changing sims didn't work and I know it's not my phone thats the issue so it must at 3s end. I have no choice but to say goodbye to 3 and hello to @EE
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stephen droy
(@srdtjm) reported
@ThreeUK I would just to highlight your appalling customer service. I ordered a handset which arrived the next day but decided to return it as it was not suitable for my son. 4 phone calls and a month later I am still waiting on an envelope!!!
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Ignorant
(@ignorantNFT) reported
Honestly **** @ThreeUK and their **** service across #london … Lost 6k of bad ******* internet service
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D
(@dr1141) reported
@lucasfgodoy @Three_Is_Broken @ThreeUKSupport Three agreed to release me from my 4G contract without penalty as thru accept the problems is congestion. Now with a 12mth Vodafone Sim speeds have moved from <1mbps to 90 - 100+ mbps. Use Ookla Speed test daily and build your indisputable evidence record.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport We told you at the time of buying the dongle that we needed 1 month of service and no more. Why was that fine then but now we have to pay cancellation fees? Do @Ofcom listen in on these threads? This is appalling, dark customer service practice.!
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Nate (NJ)
(@ItsNatJ) reported
So after horrid customer service from @ThreeUK I am just gonna get the new contract from someone else. Anyone with @EE or @tescomobile ? How are they? Wanna get it this week x
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James Rigby
(@jamesjrigby1) reported
@ThreeUKSupport Perhaps treat me like a customer and not a number. It’s not too much trouble is it ?
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stephen droy
(@srdtjm) reported
@ThreeUKSupport It was bought for my son but doesn't support the Family Link app we use for parental control. We have been in touch each time requesting the envelope and each time being told the return has been processed and we'll receive an envelope in 3-5 working days.
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craig
(@CJ911219) reported
Having to use 3G 4G is constantly poor always having 1 signal bar! @ThreeUK