3 (Three) Outage in Derby, England

@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown

@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!

@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers

@ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g

@gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.

@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.

@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

@ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown

@ThreeUKSupport I have been with 3 several times throughout my time... Never any problems until I want to leave... on every occasion its the same hard sell even when you say no its like they don't hear you and just carry on.. ask once then give me my pak code... thats all i ask

@ThreeUKSupport Automated service only as there seems to be no way to access a person! Please DM me the direct number...

@ThreeUKSupport big probs with Three this week. Other kid off to uni needs to move phone number across. Has PAC code. Three goes through all the steps then crashes out with 'Technical issue'. She starts uni imminently so she needs her number moved. Can we speak to a human?

@ThreeUKSupport We have tried this repeatedly but it always ends up with 'We're having some technical issues...' and hangs up.

@ThreeUKSupport hi, do you know if there are any problems with your internet in the derby area. My phone is saying it has 4G but is not working

@PeoplesCh4mpi0n @ThreeUKSupport Take the complaint to the Ombudsman and say thousands of people are suffering from issues. So then there can be a chance of a full investigation.

@ThreeUKSupport 8 am Wednesday 13/11 back to no service. Must be when engineers start. Bored with this now

@Willoughbeer @VodafoneUK @ThreeUK @ThreeUKSupport @Three_Is_Broken It’s not only Bristol. I get similar speeds in Glasgow city centre. Congestion is a major issue they can’t deal with. I got my pac code yesterday so looking at EE and Vodaphone

@ThreeUKSupport @pjpbarnes You ask for post codes and do nothing about it. Your network does not work! Simple as that!

@tpmdickens @ThreeUKSupport @ThreeUK This is how @ThreeUK must be making some extra cash. I had same issue 🤔

@ThreeUKSupport @sachinm94595341 The network support checker is broken, it always reports the current date as the fix date.

@pjpbarnes @Three_Is_Broken @ThreeUKSupport You'll get nowhere with @ThreeUKSupport, they'll tell you there's no issues showing or it's congestion. Second line support is even worse. They'll run diagnostics and tell you they can't find a reason for your poor speeds and to reboot the phone.

All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

@ThreeUKSupport @thekinaton Am not even getting network in my home... Unfortunately am on a contract as well...feel trapped now..They asked me to switch to 3G...still no network..Not even getting calls...

@ThreeUK 4th day now with unusable 4G service. Technical says my equipment at fault. But why does it work 3am