3 (Three) Outage Report in Derby, England
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The latest reports from users having issues in Derby come from postal codes DE22.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Derby, England
The most recent 3 (Three) outage reports came from the following cities: Derby and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
Phone | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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BikerBuzz
(@Biker_Buzz) reported
from
Beeston, England
@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Gavin Scott
(@GavJScot) reported
from
Stapleford, England
@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
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MoShmoneyMoProblems
(@BigggMo) reported
from
Loughborough, England
@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
I have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐
(@Oddy1968) reported
from
Burton upon Trent, England
@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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Willy De Manda Skirtoff
(@Clogs_R_uz) reported
from
Somercotes, England
@gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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laurie saffell
(@laurie1609) reported
from
Loughborough, England
@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown
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BATMAN_WARRIOR69
(@BWarrior69) reported
from
Swadlincote, England
@ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Hyr ✨heightening the contradictions✨
(@okerproker) reported
@wildfeminine_ @ThreeUK Wait nvm sorry I'm not sure, like EE has the better network by a bit. I forgot I was only looking among providers that offered no credit check and rolling monthly. Which Voxi won. I looked it up a bit and there are other good options off the EE network.
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GrumpyNorthernBastard
(@northern_grumpy) reported
@ThreeUKSupport Full reboot and pin reset completed. This has worked for now with speeds of 22 mbps. This follows a pattern. I perform a reboot, all is well for 1 hour then speeds decrease to less than 1 mbps. It may be a hardware problem.
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Yandry Perez
(@YandryPerez9) reported
@ThreeUKSupport I'm with customer service over chat right now. If I had taken a job at Starbucks for the time I've wasted trying to get this sorted I'd have made more money than what I'm owed
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Just Another Tweet
(@nerdcottagecore) reported
@northern_grumpy @ThreeUK It's happening everywhere. Mine has been like it all week. 3 have cocked something up and are not telling people what it is, just giving the old line of "Engineer not saying anything, if it is still bad after 7 days contact us"
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Beeps (she/her)
(@beepspatch) reported
@ThreeUK thanks for making my car breakdown saga infinitely worse with your appalling signal in the CH1 area. I've been hung up on multiple times over the last 5.5 hours because people can't hear me
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KJL Tour Manager
(@KJLTourManager) reported
@ThreeUK since switching to three, whenever the 5G activates, I get no connection or incredibly slow. Any quick fix for this?
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Shueng
(@TenseFerret) reported
@ThreeUKSupport I was offered nothing, like its fine to be experiencing service degradation. He said during the call with him, there were no issues so that to 'try' and 'monitor' for couple of hours. I'm getting tired of the poor service & can see myself jumping ship when the times comes, shame
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Alexander Kenneth Martin Douglas
(@AlexJive) reported
@EE Used to be on EE for years. Customer service was so terrible it was affecting my business so switched to @ThreeUK. No trouble with them at all.
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Yandry Perez
(@YandryPerez9) reported
@ThreeUK I have spoken to your customer "service" 3 times. For a refund *you* owe me after cancelling your service in APRIL. Still no refund Why make your customer "call to arrange for a refund" if you already have details for direct debit?
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GrumpyNorthernBastard
(@northern_grumpy) reported
@ThreeUKSupport Have rebooted and reset. This means that all connected devices have to be reconnected. I am now recording speeds of 10 mbps. Not brilliant but useable. I don’t expect miracles but have to reboot twice an evening to get any sort of service.