3 (Three) Outage Report in Derby, England
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The latest reports from users having issues in Derby come from postal codes DE1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (53%)
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Internet (31%)
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Total Blackout (10%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Derby, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Derby and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Nottingham |
||
| Derby |
Total Blackout | |
| Nottingham |
Phone | |
| Loughborough |
Phone | |
| Nottingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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BikerBuzz
(@Biker_Buzz) reported
from
Beeston, England
@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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laurie saffell
(@laurie1609) reported
from
Loughborough, England
@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Willy De Manda Skirtoff
(@Clogs_R_uz) reported
from
Somercotes, England
@gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
I have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk
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Gavin Scott
(@GavJScot) reported
from
Stapleford, England
@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown
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Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐
(@Oddy1968) reported
from
Burton upon Trent, England
@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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BATMAN_WARRIOR69
(@BWarrior69) reported
from
Swadlincote, England
@ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g
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MoShmoneyMoProblems
(@BigggMo) reported
from
Loughborough, England
@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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⫩ 💖T💖 ⫩
(@Tess269) reported
@ThreeUKSupport It won't let her live chat on her phone. It just says unavailable, as we have no WiFi at our hotel. I'm using my data from my plan with another provider. Her mobile network setting say she's connected to Movistar (4g) Other networks that are showing are orange, vodafone
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wannabeprincezz
(@focuzhocuz) reported
@ThreeUKSupport do you have any network issues in the Staffordshire areas please?
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4240Bex 🐜 |🏹🍸
(@exRVN4240) reported
@thedogman_918 @ThreeUK @O2 Bad isn't it. Had been with Orange (now EE) years, asked if they could offer me a better deal as I may need to move to another company if not, they just said 'oh ok, fair enough'!!
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Paul M
(@pjm1507) reported
@ThreeUKSupport 2/2 "I'd like to inform you that our systems are getting upgraded as we were facing some issues. We are unable to access your account so I request you to get back to us after sometime so that we can access your account and help you better. Sorry for inconvenience."
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Sarah Hoff
(@SarahHoff83) reported
@ThreeUKSupport is there an issue with the live chat feature today? Trying to get support with switching mobile numbers but chat is down, and has been all day :-(
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Chris Green
(@thedogman_918) reported
@scatterbrainjoe @ThreeUK @O2 The signal for me wasn't too bad, apart from when at work, then it was dire. Happy to have moved to a better provider.
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Chris
(@duo42115) reported
@ThreeUKSupport It would seem that reading in not your strong suit, I already mentioned that 333 were no help, neither was customer options. Are there any UK call centres or somewhere without the huge background din I could call who could resolve my dispute or is the ombudsman the best option?
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scatterbrainjoe
(@scatterbrainjoe) reported
@thedogman_918 @ThreeUK @O2 Plus you'll keep roaming with O2! Personally I'm surprised you stayed with Three for ten years! Their signal near me is horrendous and I got out as quickly as I could.
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Paul M
(@pjm1507) reported
@ThreeUKSupport Is live chat down? I keep getting 'Chat Unavailable'
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beautyk88
(@kyliedaley) reported
@ThreeUK Shweta from Finance Team is an absolute 5* member of staff she puts her time and effort in to her job her priority you can see is the customers not a can't be bothered to help you I will pass you over attitude I wish for her to be my account manager! She is the best.