3 (Three) Outage Report in Derby, England
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The latest reports from users having issues in Derby come from postal codes DE1 and DE24.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Derby, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Ilkeston, Ashbourne, Derby and Awsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Ashbourne |
Phone | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Nottingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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MoShmoneyMoProblems
(@BigggMo) reported
from
Loughborough, England
@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK
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Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐
(@Oddy1968) reported
from
Burton upon Trent, England
@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
@ThreeUKSupport Hi Kymberlie. My mother cancelled her three account as she was in hospital for an extended period of time. She also stopped the DD from.jer bank. Two months later she was asked to pay £30 for some reason. It was never explained why. I tried contacting you guys via phone.
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laurie saffell
(@laurie1609) reported
from
Loughborough, England
@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!
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Willy De Manda Skirtoff
(@Clogs_R_uz) reported
from
Somercotes, England
@gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
I have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk
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BikerBuzz
(@Biker_Buzz) reported
from
Beeston, England
@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
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Gavin Scott
(@GavJScot) reported
from
Stapleford, England
@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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BATMAN_WARRIOR69
(@BWarrior69) reported
from
Swadlincote, England
@ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g
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Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David Crompton
(@_DavidCrompton) reported
@ThreeUKSupport It's 22 a month. The first postcode is correct, but your system doesn't recognize it yet. As for what the advisor said, threes customer support should really be double checking what they are saying before they say it in writing
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Sarah Kilcoyne
(@sarahkilcoyne15) reported
@ThreeUKSupport Omg. I can’t take anymore of this read off the sheet responses. Yes yet another 2 days added to the 2 weeks that my daughter has been without a phone. While your Customer services keep lying to us, telling us it’s being done and it’s not.
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Nav
(@nav6370) reported
@ThreeUKSupport - what is up with your network , no data again , i pay for 5g network but yet again it stopped working your team have confirmed there is a fault but have no idea when it will be resolved
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paul Boothroyd survive the virus
(@PaulSurvive) reported
@ThreeUK i would just like to let people know that if you get a problem with your phone or network and you complain Three recommend you go to one of the other networks
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Laura Brennan MA 💙
(@HistorianLaura) reported
@ThreeUK is there issues in the Slough area at the moment data is very slow and keeps dropping
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Si Jo
(@TheRealSiJo) reported
@ThreeUKSupport Do you have any plans to allow Wifi Calling for Pixel 5? Since my home signal box stopped working and you not being able to replace it i don't get any signal at all at home. I don't mind being a tester!
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Faran Ahmad
(@FaranAh55565254) reported
@ThreeUKSupport I was getting 5G speeds up to 150MBps on my 12 pro max but don’t know what happened the y dropped down to 60 or something… this isn’t an issue or something just want to find out if there is anything wrong with my internet or device.
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Klaus' wife
(@gentlepunch) reported
@ThreeUK @ThreeUKSupport i have asked to cancel my 5g hub twice over the last 2 weeks as it doesn't work!!! everytime u say u can't cancel it till I return the router and say you'll send prepaid postage but it doesn't come.
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Juan
(@juan_i_ibanez) reported
@ThreeUKSupport You do not provide further help anywhere. I have been 3 hours with your staff on the phone plus another 3 hours with your staff over chat and I couldn't even get them to understand that 5G and 5GHz were different things. Your escalation team literally believe they are the same
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Andrew Goodlad
(@GoodladAndrew) reported
@ThreeUKSupport Maybe worth assuming a little that people asking about eSims are worried they have to leave Three. It’s your job also to inform your customers. I was looking elsewhere until I read a tweet from a three customer saying there was a nano sim option.