3 (Three) Outage Report in Stapleford, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stapleford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stapleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (35%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Stapleford, Nottinghamshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Derby and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stapleford, England
Latest outage, problems and issue reports in Stapleford and nearby locations:
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Rob Forrest
(@rob3047) reported
from
Alfreton, England
@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown
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Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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Willy De Manda Skirtoff
(@Clogs_R_uz) reported
from
Somercotes, England
@gammon2012 @Gem_Szr @ThreeUK Ee no problem for me.
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BikerBuzz
(@Biker_Buzz) reported
from
Beeston, England
@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
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MoShmoneyMoProblems
(@BigggMo) reported
from
Loughborough, England
@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Gavin Scott
(@GavJScot) reported
from
Stapleford, England
@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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laurie saffell
(@laurie1609) reported
from
Loughborough, England
@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!
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Duncan🃏
(@duncandual) reported
from
Little Eaton, England
@ThreeUKSupport I have been with 3 several times throughout my time... Never any problems until I want to leave... on every occasion its the same hard sell even when you say no its like they don't hear you and just carry on.. ask once then give me my pak code... thats all i ask
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Timothy Wooding
(@woodingtim) reported
@ThreeUKSupport Went back to 3 store whose reply was "go online, if that don't solve it then go to Ofcom" Went online help who told me bluntly to go back to 3 store. Went back there and store manager resolved some of issue but money still being taken from my account, so much for customer service
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Leslie Woodward
(@Les_Woodward) reported
@ThreeUKSupport If callback isn't possible why was i promised one? Your explanation "we are only human after all" is not accepted when my name is clearly visible on the tweet. You either can't read properly or take absolutely no notice. Formal complaint will be made.
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Andrew 🇪🇺
(@thespudman) reported
@ThreeUKSupport no internet on home broadband or smarty sim. Raised a complaint and spoke to CS who say investigation takes 7 days. Checker now showing issue in area. Absolutely no internet at home and calls dropping.
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Rand
(@Raz625772) reported
@ThreeUK still terrible reception in all parts of London. Is your whole network down in the UK capital? This is quite a serious issue no?!
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Tee Victor
(@Teevictor23) reported
@Ll3tte @ThreeUK Very stupid sponsors
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david steed
(@williamconker) reported
@ThreeUKSupport Thank you. It’s a shame you don’t use Twitter more often instead of having to listen to someone mumbling down the phone 😡
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Craig Woodroffe
(@CraigWoodroffe) reported
@ThreeUKSupport Absolutely nothing.....said wait for the fix.....which could take weeks. It is affecting 3 phones on my account so I have pac codes for all 3 phones. Sunil advised to just change suppliers. I should be getting 6 months compensation, but I was offered 1.
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Craig Woodroffe
(@CraigWoodroffe) reported
@ThreeUKSupport Hi Joe. The intermittent issue has been ongoing for 12 months. I rang 3 times last week, finally speaking to 'sunil' in 2nd line who said after 2 hour long calls it couldn't be fixed
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Philippa Boyle
(@PhiliBoyle) reported
@joseph_doody @ThreeUK @ThreeUKSupport I have an iPhone and have exactly the same problem!
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Andrew 🇪🇺
(@thespudman) reported
@ThreeUK no reply. Connection even worse now. Customer service not helpful. No reply to my complaint. No replies on the forum and no replies on Twitter. Great.