3 (Three) Outage in Eastwood, Nottinghamshire, England

@ThreeUKSupport A customer of nearly 10 years?! Disgusting!

@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.

Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this

@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall

@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today

@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

@ThreeUK Been with you 11 years. Never had a problem 👍

Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost

Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!

@ThreeUK Anyway I signed lifetime prison warrant for Israel militaries in the list of authorities watching on my phone, the data negotiation doesnt work, I left notes also the airport, if you see these people call to, and we come to pick them up to delivery these people in prison

@ThreeUK This illiterate animal who want to challenge me with the waste of technologies; honestly at the end, I found people who just accept all kind of suppression to my accounts including their company just for hate of the better data and person. This theory doesn't work here.

@ThreeUK I just need authentic credit scores by a financial service without loan and mortgages brooking, but I am wondering about you! You destroying your distribution with criminal issues for small budgets, you have so many criminal hackers on you that you can't sell anymore.

@ThreeUK You damaging your platform with military crimes issues while you have the option to withdraw the phone for a new one or withdraw the contract. You prefer to destroy your technology accepting all kind of threat to the phone just for the fun to beggaring with someone phone

After about 8 years I'm leaving @ThreeUK . They just don't have the coverage they advertise and network is too slow where I live.

@ThreeUK I need help with a payment issue

My god @ThreeUKSupport is absolutely awful

@ThreeUKSupport Good evening . 4G and 3G is very slow across our devices here. If i DM you could you check if there is a problem? Thanks

@ThreeUKSupport It must have been about £1 or so. It is a PAYG Sim that I have had for about 14 months. Could it be to do with straying onto another network when out of 3 coverage? Or sending MMS?

@ThreeUKSupport No but I was good loyal customer