3 (Three) Outage Report in Alfreton, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Alfreton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Alfreton, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, Derbyshire, Nottingham and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Derbyshire |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Alfreton, England
Latest outage, problems and issue reports in Alfreton and nearby locations:
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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RoadOus
(@RoadOusMusic) reported
from
South Normanton, England
Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔
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Rob Kelly
(@robkelly1889) reported
from
Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Jamie Ramage
(@famousstrauss) reported
from
Mansfield Woodhouse, England
@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Helen K Nottinghamshire Vlogger
(@mummyknight5) reported
from
Sutton in Ashfield, England
@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Georgia Barnes
(@georgialeigh127) reported
@ThreeUKSupport My partner chose to switch from @O2 to @ThreeUK and at this time we are massively regretting this decision. I am with O2 and have used the same amount of data with no issues after following the correct advice from there representatives. How will Three be rectifying this?
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Duncan Blackwell
(@Blackie665) reported
@ThreeUK really disappointed with 3 home broadband. 1st router lasted 9 days, 2nd router hasn't worked since plugging in it. Waited 48hrs for the fix, now told at least another week. Had to cancel as I need the internet at home. Having to sign up again with expensive ISP 🤬
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Hazel R🤓thschild
(@HazelRothschild) reported
@ThreeUKSupport He fiddled with the sim last time,this time refused to help at all. Told us call and cancel all contracts. They couldn't help in store anymore. that it was probably the device, they wouldnt swap because the new contract was sim only,even though I had asked long before,told no
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Dave Walsh
(@DaveWal12548231) reported
@ThreeUK why is your customer service so absolutely appalling. Fraudulently taking direct debits from a cancelled contract and then telling me it's my fault
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Jenny Palmer
(@sparklexstyle) reported
@ThreeUKSupport Please contact me re my account that was not cancelled down even after 10 times of asking so I was told different things each time I called customer services. I have waited since 16 September for £69 and am now told I have to wait until after 30 November.
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Jenny Palmer
(@sparklexstyle) reported
@ThreeUK Don’t EVER take out a @ThreeUK account - I did and when the phone was not delivered on time cancelled the contract straight away on 16 September - still waiting for £69 credit on phone cost - told lies by customer service every time I call
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SatisFictionary
(@SatisFictionary) reported
@ThreeUK After service warnings for unpaid bill (which was paid) Customer Service admitted there is an issue with the website... and the app... and the billing system... BUT I am entitled to an upgrade, which I cannot have as an upgrade is already in progress (it isn't)
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Stuart Beaty 🇺🇦
(@StuartBeaty) reported
@ThreeUKSupport Why is literally every interaction with your company difficult?! The worst customer experience I have ever had.
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Jenny Palmer
(@sparklexstyle) reported
@ThreeUK Never have I been through such a nightmare. The company has stolen my money and they don’t care. @ThreeUK please listen to the phone recordings and help me.
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Hazel R🤓thschild
(@HazelRothschild) reported
@6moore63 @ThreeUK Very bad 👎