3 (Three) Outage in Somercotes, Derbyshire, England

@WestieMum01 @WobbleBoxers @ThreeUK No signal on 3 at my house!

Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?

@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

@ThreeUKSupport A customer of nearly 10 years?! Disgusting!

@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.

@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this

@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall

@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today

@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

@O2 I’ve tried to use my @ThreeUKSupport pac code to bring my number to o2 and all the online form says is security error and it won’t do it via text and the phone line won’t connect me to anyone, I’ve had my new contract sim a day!! If it’s not sorted today I’ll just cancel it!

@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

@ThreeUK Been with you 11 years. Never had a problem 👍

@ThreeUK I’ve been with you for a long time and never suffered issues before. But this weekend the reception has been dreadful while travelling the route of the A1, dreadful. Coverage is meant to get better over years, not worse. I might be leaving as I’m not tied down now.

@popey @ThreeUK Time to Bobby Tables this (if I could ever bring myself to be a Three customer again after last time).

*sigh* bought a new phone SIM from @ThreeUK - when registering I added a + sign to my email address. It allowed it, but failed to let me login once created. Had to get support to manually fudge my email address to one without a + sign, and now it magically works again. Sheesh.

@ThreeUK your network checker is telling me there's no issues in the TS19 area...you do have an issue. No throughput on the 4g at all. It was fine in the am. Please sort.

@ThreeUK @Parklifefest Hi, i cancelled my broadband over the phone, yesterday i received a letter saying thanks for choosing2 stay& upgrade with us. I called2 cancel on same day as u offered the upgrade yet no cancellation confirmation letter. Are u trying 2 lock me into a 2yr contract i don't want?

@ThreeUKSupport I have no service? i have tried following all the steps online and it's still not working

I request to all UK 🇬🇧 @ThreeUK customers please don't trust indian three customer services staff and when you get contract make sure everything is OK and perfect. If not please finish contract in 14 days otherwise you will get trouble and headache. It's not @ThreeUK fault.

This is a difference between English and Asian behaviour we are telling truth and helpfull but Indian @ThreeUK customer services lying and looting us. I request to @ThreeUK please take action against them who trying to ruined three business.

Then I tried very hard I said I have recording and contract but they were making excuses always and saying your bill will be reduced but later sending text your bill is right Because they were playing game with me. Indian @ThreeUK customer services were playing Asian games.

Amazing service @ThreeUK I was due an iPad upgrade & less than an hour on live chat, we had everything done, choose new model, updated contract & had it sent out to me, The guy i had on chat was really quick & very helpful. So glad i switched to Three & cant wait for my new iPad