3 (Three) Outage Report in Dronfield, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Dronfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dronfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Dronfield, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield, Rotherham and Chesterfield.
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| Total Blackout | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Dronfield, England
Latest outage, problems and issue reports in Dronfield and nearby locations:
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
Once again @ThreeUK service on mobile is terrible. S8 in Sheffield and I can’t use data at all without WiFi on. This is another week with poor service. Turned phone one and off, data on and off but nothing improves
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bethclayton
(@bethanyrose14) reported
from
Sheffield, England
worst thing i’ve ever done joining @ThreeUK @ThreeUKSupport absolute dog shite
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK better be quick as you may loose me as a customer! #4contractstocancel #wasgonnaupgrade #stillachancetokeepme
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport I have had the sim for around 3 years. My postcode is S8 9FP. The signal hasn’t been an issue until the last few months as noted before.
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Jessica Bingley
(@Jess09xx) reported
from
Mansfield Woodhouse, England
Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
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Andy Frenzel
(@thefragster) reported
from
Brimington, England
@ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice
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Warmheart 🇮🇪🇬🇧
(@Warmheart_SoG) reported
from
Sheffield, England
@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
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Tim Chambers
(@timchambers321) reported
from
Chesterfield, England
@dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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YB
(@mylifetolead) reported
from
Stonebroom, England
Interesting journey home y/day from Surrey to C/Field, navigating M25 & motorways going north when Google maps wouldn't load beause @ThreeUK @ThreeUKSupport had another data outage. Thankfully, my inner scout has vauge sense of direction. #nothappy #notwhatipaidfor #nearlylost
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trishtrosh
(@moonshinetrish) reported
from
Sheffield, England
@ThreeUK your customer service stinks! After being promised a refund for money taken in error three times it still hasn’t been refunded. Will be cancelling all four of my family accounts ASAP #shitcustomerservice
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Nick Roffey TBC
(@nickroffey1983) reported
from
Sheffield, England
@ThreeUKSupport Since three had issues with their network a few weeks ago I realised there was a problem. Overall I would say three months since service started to diminish. My first two years on three were excellent but since my latest renewal it’s not been as good.
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Pugh
(@c_h_pugh) reported
@ThreeUKSupport Happy to upgrade to 3G/4G, for your network. I prefer a simple phone for calls, such as Doro 6620, (2G and 3G). I don't want to buy 1 only to find that it's not supported in short term. If I buy 4G VoLTE handset such as the Nokia 2720, I wonder whether it will work on your PAYG.
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Mychel Peoples
(@OHMychel) reported
@ThreeUKSupport E1 has been horrible all week!
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- Marcie
(@itsmarcie_x) reported
@judithjewelz @ThreeUKSupport Hi ruby! I’ve just spoken to three who have confirmed there has been a data breach as the issue with the outage caused our called to be
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Matthew allen
(@brballen66) reported
@ThreeUKSupport please can you help. Iv paid my bill on the 4th of June. I canceled the contract the day after when the 30 day period started. The services finished on the 8th. So how come I would still have a bill for £47. Even though I paid.
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Phil Randal
(@philrandal) reported
@ThreeUKSupport She was given the run around until eventually Three resolved the issue.
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- Marcie
(@itsmarcie_x) reported
@ThreeUK @ThreeUKSupport Why have a lot of us had our phone numbers being called by random people saying we called them in the outage yesterday? Isn’t this a data breach?
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Phil Randal
(@philrandal) reported
@ThreeUKSupport It was an issue at your end
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Matthew allen
(@brballen66) reported
@ThreeUKSupport Why would it say I owe zero.. and iv even paid upto date the day befor I ended the contract. So there should be no break down because it was all paid.
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alan edwards
(@efwolf359) reported
@ThreeUKSupport @AQ74410 There wasn’t “a” data breach. There were tens of thousands. Every customer who’s number was given to other customers was a data breach
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Roxanne
(@roxie_ndls) reported
@ThreeUKSupport Im annoyed that a company as big as three wouldnt just hold their hands up and say okay something went wrong instead of trying to blame it on something else when clearly just by looking at your twitter page it was a wide problem