3 (Three) Outage Report in Chapletown, Sheffield, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Chapletown, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chapletown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (29%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chapletown, Sheffield, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield, Rotherham and Barnsley.
City | Problem Type | Report Time |
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Internet | ||
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Wi-fi | ||
Phone | ||
Phone |
Community Discussion
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3 (Three) Issues Reports Near Chapletown, England
Latest outage, problems and issue reports in Chapletown and nearby locations:
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Alex A (@BigArby) reported from Sheffield, England
@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.
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Donna Fielding (@cdonfielding) reported from Rotherham, England
@Three_Is_Broken @ThreeUK I upgraded 2 weeks ago and had nothing from that day and carnt get a resolve even though a phone 3 times a day , I’m paying for 2 x WiFi boxes that have never worked
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dazzer (@spud279) reported from Oughtibridge, England
@ThreeUK Your staff dont know their *** from their elbow. Been trying to sort an issue out for days and your service is rubbish and no one know what to do before being cut off. You don’t deserve custom, poor show three
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Donna Fielding (@cdonfielding) reported from Sheffield, England
@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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dazzer (@spud279) reported from Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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James Little (@jimjamyahauk) reported from Sheffield, England
@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
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Glenn (@GlennJHarris) reported from Sheffield, England
@ThreeUK I’ve tried both these options and neither have been to solve the issue
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Sam Groves (@Mrpud2u) reported from Sheffield, England
The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
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dazzer (@spud279) reported from Oughtibridge, England
@ThreeUKSupport You reply to this, but then someone else picks up. No one know what they are doing and I just keep getting cut off. It’s beyond frustrating. I just want to speak to someone who can sort out my issues. It should not be that hard to sort out problems.
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dankirk1 (@dankirk11) reported from Sheffield, England
@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for
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James Little (@jimjamyahauk) reported from Sheffield, England
@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.
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Caring Companions @Domestic Goddess (@MentoringJt) reported from Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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John G (@GriftersUnited) reported from Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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Sam Groves (@Mrpud2u) reported from Sheffield, England
@ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service
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dankirk1 (@dankirk11) reported from Sheffield, England
@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please
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Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England
@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...
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Kirsti Findlow (@KirstiFindlow) reported from Barnsley, England
@ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.
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Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England
@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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Warmheart 🇮🇪🇬🇧 (@Warmheart_SoG) reported from Sheffield, England
@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!
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James Little (@jimjamyahauk) reported from Sheffield, England
@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Janaka Rajarathne (@JanakaRajarathn) reported
@ThreeUK I have been with 3 more than 9 years and not pleased with the solution provided during the pandemic. I have spoken to one of your agents in the month of May and explained that the difficulty of keeping up with the payment due to the impact of pandemic.
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Jaz B (@_JazzyB_) reported
@ThreeUKSupport Absolutely shocking customer service all around from Three. No help from any department. I’ll be contacting the ombudsman about the disgraceful manner a complaint has been handled. Complete joke.
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Broken Three UK (@Three_Is_Broken) reported
@paulharrymassey @ThreeUKSupport Having previously had replacement Sims, router & firmware I can confirm it is their network. They will not admit this and now happily waste your time getting you to move the router, will try different Sims, or other time wasting tactics. Homefi is terrible and should not be sold
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micheal morris (@mickimorris) reported
@ThreeUKSupport Complaints solution is wait until Wednesday see what happens your new SIM card my still turn up but there is nothing we can do
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Roger Smith (@RogerSmith0909) reported
@ThreeUKSupport I cancelled my internet contract with you a few years ago because the service was unreliable. Now I'm going to cancel my phone contract for the same reason and will encourage others to do the same. I'll not let this drop though, until I get clarity. Customers have a right to that
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Mike Wood (@mikewooduk) reported
@ThreeUKSupport Hi, speaking to your team in the past does not instill much hope and looking online this has been going on for too long, affects mobiles and data devices to which I have several. Last time this was raised I was told to use WiFi calling, how does this help when I am outside???
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Jordan Evans (@prettyprovoking) reported
@ThreeUKSupport hello, your customer service chat is telling me they are out of stock of the model phone I want for my upgrade, but on your site I'm able to add it to my basket with no issue - could you please advise on what the discrepancy may be?
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Ian Wood (@ianwood3001) reported
@ThreeUKSupport Three used to be brilliant. Never a dropped call, never any call quality issues, and superb internet speeds. Lately I and everyone I know on 3 are having poor quality calls and internet speeds of H and H+ more often than 4g.
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Broken Three UK (@Three_Is_Broken) reported
@deanuz @ThreeUKSupport Even in ours it’s a struggle to get any support. Hope you get it sorted soon
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Ian Steele (@iansteele) reported
@ThreeUKSupport If you cannot manually switch your iPhone 12 mini to 3G, how are you meant to use the internet? Please don’t ask me to contact support or for my postcode. I just want advice.