3 (Three) Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S17.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sheffield, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield, Rotherham and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Peter Spencer
(@_PeterSpencer) reported
from
Sheffield, England
@ThreeUKSupport Hi the problems seem to be resolved now. Thanks
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Chris Auton
(@Tracker1972) reported
from
Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUKSupport You reply to this, but then someone else picks up. No one know what they are doing and I just keep getting cut off. It’s beyond frustrating. I just want to speak to someone who can sort out my issues. It should not be that hard to sort out problems.
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
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Donna Fielding
(@cdonfielding) reported
from
Sheffield, England
@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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Donna Fielding
(@cdonfielding) reported
from
Rotherham, England
@Three_Is_Broken @ThreeUK I upgraded 2 weeks ago and had nothing from that day and carnt get a resolve even though a phone 3 times a day , I’m paying for 2 x WiFi boxes that have never worked
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for
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Alex A
(@BigArby) reported
from
Sheffield, England
Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@ThreeUK I’ve tried both these options and neither have been to solve the issue
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please
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Alex A
(@BigArby) reported
from
Sheffield, England
@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.
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Kirsti Findlow
(@KirstiFindlow) reported
from
Barnsley, England
@ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.
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Caring Companions @Domestic Goddess
(@MentoringJt) reported
from
Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK Your staff dont know their *** from their elbow. Been trying to sort an issue out for days and your service is rubbish and no one know what to do before being cut off. You don’t deserve custom, poor show three
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Carina
(@carinajewell) reported
@ThreeUKSupport Sums up @ThreeUK . I’ve got the operator name and screenshots if anyone wants to actually sort out the terrible customer service. I won’t hold my breath. I meanwhile will be rid of you in 1-2 working days 👋
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John Lancaster
(@Lancj1) reported
.@ThreeUK can you train your staff please. When asked about a billing issue I don’t expect to be told my speed has been boosted and to re start the device - when in chat. Ridiculous. Maybe just answer a phone ?
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Taffbb
(@taffbb) reported
@ThreeUK been trying to cancel a contract that is coming to an end for 3 days now and still can not do it. This is another reason why I am leaving Three. It is unacceptable for this behaviour
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SLD 🇧🇪
(@SLD1688) reported
@ThreeUKSupport I was chatting to Peter about sorting out the issue, then the social media chat closed and now it states to please try later!?
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Jade B
(@MsJadeOnline) reported
@ThreeUKSupport You should be able to, as half the time I try to call you lot, I can't even get through!! My time is precious, and your network issues have costed me! Also, we were all meant to be reimbursed last year when there was no internet/service for over 2 weeks, I never saw that refund
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Jason
(@Fleason77) reported
@Peter_Tix @BBCNews @ThreeUK The point is that without an agreement in place all operators are free to re-introduce them if they so wish. Right now there's no appetite for it to return to the bad old days but It only takes one who will prob then throw something back in exchange for it to balance it out 🤔
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🌟⭐️Marvin Mooney 🎉💜💖
(@MarvinMooney8) reported
@ThreeUK It’s in Exeter. It started afternoon on Sunday. We can receive and hear people when they call from a landline it’s just when we phone landlines they can’t hear us. Tried multiple landlines and different makes of phones and it seems to be a 3 problem as all worked fine on Vodafone
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Broon80
(@BomberBrown80) reported
@ThreeUKSupport wow your network is shitter than usual top marks for the worst mobile network in the uk , never renewing with three again
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Harry O'Connor
(@harryoconnor93) reported
@ThreeUKSupport I cannot purchase a data add on through myThree account or via the phone. Through myThree it says, "sorry this service is currently unavailable" and over the phone I receive a text message to say, "We could not process your request". Why so difficult? Help!?
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Jade B
(@MsJadeOnline) reported
Does @ThreeUK have a call centre that is actually based in the UK!?!? Everytime for the last few months my calls get picked up by an Indian call centre and they refuse to refund (as legally entitled) for bad network issues!! @BBCWatchdog @Ofcom please help, as I'm very tired!!