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3 (Three)

3 (Three) outages and service status in Sheffield, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Sheffield, including 1 direct report.
  • The most common problems reported in this area mention Phone and Wi-fi.
  • The most recent signal from this area was received May 6, 5:56 PM GMT+1.
  • 67% Phone (67%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in Sheffield come from postal codes S20 and S1 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 7: Problems at 3 (Three)

3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent 3 (Three) outage reports came from the following cities: Sheffield, Rotherham, and Barnsley.

CityProblem TypeReport Time
Sheffield Phone 19 hours ago
Rotherham Phone 1 day ago
Sheffield Wi-fi 25 days ago
Barnsley Internet 1 month ago
Sheffield Internet 2 months ago
Sheffield Internet 2 months ago

Nearby cities with recent reports

Rotherham

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • In_the_Works_PR
    Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

  • GriftersUnited
    John G (@GriftersUnited) reported from Sheffield, England

    @S10Blade @ThreeUK Powercuts at 10-1030pm though seems out of character. You’d expect earlier if it was a surge that did it. I’m more annoyed my 4G coverage seems to have dropped by 2 bars and yet no explanation from @ThreeUKSupport for this but I get txts saying issues when seemingly aren’t any

  • tricky68
    TrickyDicky (@tricky68) reported from Sheffield, England

    Trying get to PAC from.@ThreeUK is a joke. Look, I'm leaving so just give me a PAC. Customer first right...

  • Greyman49
    Graham Donning (@Greyman49) reported from Sheffield, England

    What emergency alarm? I didn't get one on my @ThreeUK phone?

  • LeonElsesNo1Fan
    Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England

    @ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...

  • GlennJHarris
    Glenn (@GlennJHarris) reported from Sheffield, England

    @ThreeUK I’ve tried both these options and neither have been to solve the issue

  • dj_chalky
    Daniel White (@dj_chalky) reported from Dronfield, England

    @Honest_Mobile_ Were you affected by @ThreeUK's HUGE outage today? Considering giving the Classic SIM another try...

  • cdonfielding
    Donna Fielding (@cdonfielding) reported from Rotherham, England

    @Three_Is_Broken @ThreeUK I upgraded 2 weeks ago and had nothing from that day and carnt get a resolve even though a phone 3 times a day , I’m paying for 2 x WiFi boxes that have never worked

  • kendrickpi
    Paul I Kendrick (@kendrickpi) reported from Creswell, England

    @ThreeUK @ThreeUKSupport having purchased TWO sims unable to activate either. One having prepaid data allowance is not showing as credited to my account. Such poor experience is really disappointing as I am a returning customer having enjoyed much better service with a GSM iPad.

  • nickroffey1983
    Nick Roffey TBC (@nickroffey1983) reported from Sheffield, England

    Once again @ThreeUK service on mobile is terrible. S8 in Sheffield and I can’t use data at all without WiFi on. This is another week with poor service. Turned phone one and off, data on and off but nothing improves

  • SPentin
    Siân Pentin (@SPentin) reported from Chesterfield, England

    Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

  • SophBotts
    Sophie Bottrell (@SophBotts) reported from Sheffield, England

    @ThreeUKSupport I took out a contract as I thought I couldn’t upgrade, then customer care told me I could upgrade so they ‘cancelled’ the contract I had taken out, long story short they hadn’t cancelled it and after phoning twice more I was billed me £73 which has since been refunded, but..

  • jimjamyahauk
    James Little (@jimjamyahauk) reported from Sheffield, England

    @ThreeUKSupport No tech case raised or support offered. Was a bit odd.

  • spud279
    dazzer (@spud279) reported from Oughtibridge, England

    @ThreeUK Your staff dont know their *** from their elbow. Been trying to sort an issue out for days and your service is rubbish and no one know what to do before being cut off. You don’t deserve custom, poor show three

  • thefragster
    Andy Frenzel (@thefragster) reported from Brimington, England

    @ThreeUK phoned up yesterday wanting to upgrade 2 contracts! Agreed a price! You then had a system issue and promised to ring me back! Still waiting! Don't you want my money or do I need to take my custome elsewhere! #poorservice

  • GriftersUnited
    John G (@GriftersUnited) reported from Sheffield, England

    @S10Blade @ThreeUK Still sod all network coverage here. Restarted phone twice now just to be sure. Not exactly filling me with hope for next few days when I’ll have no WiFi and was reliant on mobile actually doing what I pay them for!

  • bethanyrose14
    bethclayton (@bethanyrose14) reported from Sheffield, England

    worst thing i’ve ever done joining @ThreeUK @ThreeUKSupport absolute dog shite

  • spud279
    dazzer (@spud279) reported from Oughtibridge, England

    @ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

  • JDMaykes
    JD Maycock (@JDMaykes) reported from Sheffield, England

    @ThreeUK @ThreeUKSupport It appears that I cannot receive any incoming calls as it says number is disconnected and I cannot make outgoing calls. How do I fix this?

  • StevePurnell_LE
    Steve Purnell (@StevePurnell_LE) reported from Aston cum Aughton, England

    Disappointing the @ThreeUK PAC text service is not working @Ofcom

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable Fraud!

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUKSupport - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

  • RodPascoe
    Rod Pascoe (@RodPascoe) reported

    @ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.

  • SkaterMadnes
    Alexander Bragin (@SkaterMadnes) reported

    @ThreeUK @JonnyMontrealQC It's still broken a year later.

  • ryanbridgewater
    Ryan Bridgewater (@ryanbridgewater) reported

    @ThreeUKSupport Im having terible issues with call centres on my device. There seems to be a delay on the line which makes conversations very hard to have

  • AndrewK96188346
    Andrew King (@AndrewK96188346) reported

    @ThreeUK Your internet is dog **** your customer service is even worse you offer lies an false promises

  • hrbuttpk
    Hamza Butt (@hrbuttpk) reported

    @ThreeUK terrible service on the 5G hub - thinking of changing!

  • ravewithdaveuk
    Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England

    @SkyNews May be @ThreeUK will be next to withdraw support for @WirelessFest 🤔

  • SteMcP
    Ste McPartland (@SteMcP) reported

    @ThreeUK I have not been able to login to your rewards app for over a week. Trying reinstalling, registering, new password. Nothing works

  • Jonny_Milmer
    Jonny_Milmer (@Jonny_Milmer) reported

    What on earth is going on with @ThreeUK in East London. Absolutely dreadful service. Has been awful for weeks now. Time to swap to EE I think.