3 (Three) Outage Report in Sheffield, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (5%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sheffield, England
The most recent 3 (Three) outage reports came from the following cities: Barnsley.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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dazzer (@spud279) reported from Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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John G (@GriftersUnited) reported from Sheffield, England
@ThreeUKSupport What’s really “great” is when you suffer 2 power cuts locally and realise you’ve lost all mobile services too. Why has my network coverage vanished & why did your service let me down when I needed it the most?
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dazzer (@spud279) reported from Oughtibridge, England
@ThreeUK Your staff dont know their *** from their elbow. Been trying to sort an issue out for days and your service is rubbish and no one know what to do before being cut off. You don’t deserve custom, poor show three
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David Spooner (@waveydavey13) reported from Chapletown, England
@ThreeUKSupport Both my wife and myself are having some issues making and receiving calls today. Outgoing calls either take sound 10 secs to go through or not at all and on incoming calls the caller sometimes gets a message saying this number is not in use. S35 postcode area.
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Siân Pentin (@SPentin) reported from Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Peter Spencer (@_PeterSpencer) reported from Sheffield, England
@ThreeUKSupport Hi the problems seem to be resolved now. Thanks
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Alex A (@BigArby) reported from Sheffield, England
@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.
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Glenn (@GlennJHarris) reported from Sheffield, England
@ThreeUK I’ve tried both these options and neither have been to solve the issue
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Chris Auton (@Tracker1972) reported from Chesterfield, England
@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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Raquelquefois (@raquelquefois) reported from Sheffield, England
@matthewlawton @ThreeUK @ThreeUKSupport I’ve just put my SIM in. No message about transferring tomorrow but one prompting if I want to transfer. When I click on that the earliest date it gives is Monday! Too late then as I’ll incur fees from old network 😡
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dankirk1 (@dankirk11) reported from Sheffield, England
@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please
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dankirk1 (@dankirk11) reported from Sheffield, England
@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for
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Alex A (@BigArby) reported from Sheffield, England
Dear @ThreeUKSupport the 4G home broadband service has been poor in S10 (Sheffield) for the last week. Regular dropouts
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Raquelquefois (@raquelquefois) reported from Sheffield, England
@ThreeUKSupport I don’t want to put the sim in the phone until I know my number is live on your network. Can I not do that?
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Sam Groves (@Mrpud2u) reported from Sheffield, England
@ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service
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John G (@GriftersUnited) reported from Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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dazzer (@spud279) reported from Oughtibridge, England
@ThreeUKSupport You reply to this, but then someone else picks up. No one know what they are doing and I just keep getting cut off. It’s beyond frustrating. I just want to speak to someone who can sort out my issues. It should not be that hard to sort out problems.
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Brett Hadley (@BrettHadley42) reported from Rotherham, England
Hey @ThreeUK - Why can nobody ring me? Everything works fine from my end and I’ve no issues with signal or my phone but if someone tries ringing me? It won’t connect. Odd.
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Rob Kelly (@robkelly1889) reported from Chesterfield, England
@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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Jacqui Garner Ⓥ (@LeonElsesNo1Fan) reported from Sheffield, England
@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Chapman (@_joshchapman98) reported
@ThreeUKSupport Issue ends up resolving itself automatically after 20 ish mins or so but restarting phone/turning mobile data off/on, turning airplane mode on/off doesn’t work at all and just continues to show ‘No Service’
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Lara Campher (@CampherLara) reported
@ThreeUK why let people sign up for contracts at a set price and then charge more when one of your staff make a mistake and cancel a Direct Debit increasing the payment price! Will most definitely be moving providers when the contract ends!!
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Jon Walker (@jonaswalker65) reported
@ThreeUKSupport The signal, although less powerful, seems to be more consistent for streaming etc now. I am reaching speeds that I was getting before. If things improve I might give you a second chance and not look elsewhere for my supply as I’m out of contract
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Robbo@pitchside7 (@chrisrobson1163) reported
@ThreeUKSupport what's happened to the signal in YO86NN
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Lara Campher (@CampherLara) reported
@ThreeUKSupport Although the payment was cancelled through miscommunication?! The customer service that’s been provided by 3 over the last few months has been well below par in a number of issues so I can’t say I’m surprised by this either, just looking to up the income!
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Stuart Lambert (@Stu_Lambert) reported
@ThreeUKSupport So your message that suggests work is being completed is inaccurate. We have instead received sub par service for the last few days!
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Joe Powell (@Joe_Damarsio) reported
@ThreeUKSupport Hi 3 my old mobile number was supposed to be moved from my old network to 3 on the 24th but it has not done so. I'm also getting access denied when I try to sign in to my3 and use the website, even the homepage. Is there anything you can do to help?
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Mine (@minemartina) reported
@ThreeUKSupport I was expecting almost all calls to be on WiFi call as at home, but this month that doesn’t seem to be the case.. is there a problem with it?
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Adam Ferguson (@adfergy) reported
@ThreeUKSupport Hi. I'm trying to switch my old number from a different network to Three, but I keep getting this message: "An unknown error has occurred". The old and new numbers and PAC code are all correct. Any thoughts? Thanks.
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Tony Ward (@tonyeward) reported
@ThreeUK I can't get into my account, if I try to change my password I get the error my3auth.text.generic.error. I have tried on several computers and different browsers. Can you help?