3 (Three) Outage in Sheffield, England

@ThreeUK super disappointed that my 24m contract has expired and instead of automatically moving me to a sim only contract you have charged me exactly the same (£42!) for the coming month even though the handset is paid off. Not the service I expect after years of custom 👎👎

@ThreeUK @ThreeUKSupport having purchased TWO sims unable to activate either. One having prepaid data allowance is not showing as credited to my account. Such poor experience is really disappointing as I am a returning customer having enjoyed much better service with a GSM iPad.

@ThreeUK @ThreeUKSupport It appears that I cannot receive any incoming calls as it says number is disconnected and I cannot make outgoing calls. How do I fix this?

@ThreeUKSupport no matter where I am, I'm getting very poor 4g or no internet connection. Got a new phone, but same problems. I've reset everything, including internet settings. What else can I do? Or are you just getting worse on 4G?

Asif sorting car insurance isn’t annoying enough, my phone signal is ******* 1 bar in my house and they can’t hear me arghhhh🤬 @ThreeUK

Is anyone else with the network @ThreeUK and think their signal/ service is absolutely shite! 🤬

@ThreeUK my Internet is extremely slow and as been for last 2 day's now and the apps down anybody else having issues

@ThreeUKSupport So no service until Monday when a new sim will arrive & advised to use wattsapp in the meantime. Wow. Three have the right people on the line convincing people to stay, just not the same investment on the resolution team.

@ThreeUKSupport Thanks Pete. We’re all on Three. So signal/service isn’t allowing us to connect properly, getting cut off over and over. I’m on the app now. If the signal was as good as the media engagement, there wouldn’t be any issues here.

@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks

@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

@ThreeUK never known signal as poor as it is lately s75 area in England

@S10Blade @ThreeUK Powercuts at 10-1030pm though seems out of character. You’d expect earlier if it was a surge that did it. I’m more annoyed my 4G coverage seems to have dropped by 2 bars and yet no explanation from @ThreeUKSupport for this but I get txts saying issues when seemingly aren’t any

@S10Blade @ThreeUK Still sod all network coverage here. Restarted phone twice now just to be sure. Not exactly filling me with hope for next few days when I’ll have no WiFi and was reliant on mobile actually doing what I pay them for!

@S10Blade Sounds like same for me. Except I’ve no network coverage being found for @ThreeUK so I was reliant on router being on. Come tomorrow I won’t even have that so I hope to wake up to some clue why that’s failing on me too.

@ThreeUKSupport What’s really “great” is when you suffer 2 power cuts locally and realise you’ve lost all mobile services too. Why has my network coverage vanished & why did your service let me down when I needed it the most?

@ThreeUKSupport Both my wife and myself are having some issues making and receiving calls today. Outgoing calls either take sound 10 secs to go through or not at all and on incoming calls the caller sometimes gets a message saying this number is not in use. S35 postcode area.

Hey @ThreeUK - Why can nobody ring me? Everything works fine from my end and I’ve no issues with signal or my phone but if someone tries ringing me? It won’t connect. Odd.

@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?

@matthewlawton @ThreeUK @ThreeUKSupport I’ve just put my SIM in. No message about transferring tomorrow but one prompting if I want to transfer. When I click on that the earliest date it gives is Monday! Too late then as I’ll incur fees from old network 😡

@ThreeUK how long will it be before the issue in NE37 1su is fixed please?

@ThreeUK Snapchat, Netflix and Apple Music down since yesterday across all devices that I connect to mast and my 3 hub. All work absolutely fine on other wifi networks. You must have an issue

sick of being told to contact the other company about snapchat not working on three data. sort it out please @ThreeUKSupport @snapchatsupport

@ThreeUKSupport @samorris6182 Also having the error NW-2-5. No issues using any other network.

@ThreeUKSupport Good morning. We've had issues with our service in W2 since last night. Anything going on? Thanks.

@Quixotic__Kitty @whaleyola @ThreeUKSupport I'm on Three asweel and I have the same problem with Netflix 😡😡😡😡😡😡😡😡🤬🤬🤬🤬🤬.

164 MB/S with @ThreeUK 5G service. I'll be cancelling my @SkyUK as I'm on their ultra fast broadband and only get between 40 and 50 MB/S. With soaring energy prices and cost of living at an all time high, some providers need to wise up with their pricing and service.

@whaleyola @ThreeUKSupport @ThreeUKSupport this is your issue not netflix. It's only and issue that seems to be effecting 3 customers. Spoken several times with netflix and it appears that it is definitely your issue to fix. Best get on it be cause it's been 2 days now 😤

@2949Maddie @ThreeUK @snapchatsupport Kindly send me a direct message to help recover back your account

@ThreeUKSupport Now out of contract & still paying over £22 pm for mobile broadband, which only get signal in one room. Bought smart TV over year ago for lounge still never been able to pick up WiFi to use the features. What do you suggest & can you offer a free wifi boosters ?