3 (Three) Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S17.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sheffield, England
The most recent 3 (Three) outage reports came from the following cities: Sheffield, Rotherham and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport Suzi when you get a minute love can you reply. I would like to sort this out so I can get the service I’m paying for
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Donna Fielding
(@cdonfielding) reported
from
Sheffield, England
@ThreeUK @ThreeUKSupport now call me a liar saying I actually recieved the boxes 2 weeks prior to when I do but said they carnt check it’s what it says on the system so I carnt cancel Call your customers Liars
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James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@ThreeUK Don't go on 3 especially if you're in Sheffield the coverage is horse shite even people on pay as you go Giff Gaff receive better coverage and customer service
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Kirsti Findlow
(@KirstiFindlow) reported
from
Barnsley, England
@ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.
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Alex A
(@BigArby) reported
from
Sheffield, England
@ThreeUKSupport how do I complain about your home broadband. Your call centre isn’t accepting calls. 4G has been up and down for weeks.
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUKSupport You reply to this, but then someone else picks up. No one know what they are doing and I just keep getting cut off. It’s beyond frustrating. I just want to speak to someone who can sort out my issues. It should not be that hard to sort out problems.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Siân Pentin
(@SPentin) reported
from
Chesterfield, England
Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@ThreeUK I’ve tried both these options and neither have been to solve the issue
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Donna Fielding
(@cdonfielding) reported
from
Rotherham, England
@Three_Is_Broken @ThreeUK I upgraded 2 weeks ago and had nothing from that day and carnt get a resolve even though a phone 3 times a day , I’m paying for 2 x WiFi boxes that have never worked
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK Your staff dont know their *** from their elbow. Been trying to sort an issue out for days and your service is rubbish and no one know what to do before being cut off. You don’t deserve custom, poor show three
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite
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John G
(@GriftersUnited) reported
from
Sheffield, England
@ThreeUK a 2.7% increase on mobile contracts when so many are isolating on reduced wages or key workers is pretty bad timing.
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Caring Companions @Domestic Goddess
(@MentoringJt) reported
from
Sheffield, England
@ThreeUK I don't think at this time it is appropriate to be putting prices up! I feel you have seriously dropped the ball and should be offering your customers help not putting prices up! As a household of small business owners, we have no income and are not likely to until June.
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Jacqui Garner Ⓥ
(@LeonElsesNo1Fan) reported
from
Sheffield, England
@ThreeUKSupport @ThreeUK The app is useless, I’ve been trying for 5 months to change my address on it and it just comes up “there’s a problem we know about.” Whenever I go on live chat they just say I’ve to do it on the app. How can I if it comes up with a problem each time. Help
-
dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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dankirk1
(@dankirk11) reported
from
Sheffield, England
@ThreeUKSupport I understand that. But I have been trying for 2/3 days now. If my WiFi isn’t going to work then I would like to cancel please
-
Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
-
James Little
(@jimjamyahauk) reported
from
Sheffield, England
@ThreeUKSupport No tech case raised or support offered. Was a bit odd.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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cycleoptic💙💚
(@cycleoptic) reported
@ThreeUKSupport so you don’t know either…. please feedback that VPN connections are fine, but not Three server internet connections ( intermittent and slow) on the SAME Three 5G broadband feed this morning .
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David Holmes
(@sherlock1968) reported
Don't normally do this but @ThreeUK has let me down. People have been unable to ring or text me on the SIM provided through its Smarty brand for over a week. Passed from pillar to post by its customer service people - nobody takes ownership & no end in sight.
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cycleoptic💙💚
(@cycleoptic) reported
@ThreeUKSupport i went throught that loop a week ago, i was contacted by your second level support, they don’t know and can’t help either ! do you monitor your internet connectivity and servers ?
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Claudia22222
(@ClaudiaSandu) reported
@ThreeUKSupport 1/2 After 2 weeks trying to recover our numbers, many hours on the phone to customer services and a blatant lie once that new sims were in the post, we got reconnected to our 'lost' number. I get home today to a confirmation of my our 2 year contracts? We didn't consent to this!
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ollusions
(@olunotolly) reported
@ThreeUK I’ve been getting charged £15 a month for add ons, that I tried to cancel back in July 2020. Tried to calling to cancel multiple times. Tried your app & website. I’ve only just been able to cancel last month & I’m being told by customer service I can’t get my money back.
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Nuzzy
(@therealnuzzy) reported
Thank you for totally cutting me off, I’m offline now..👏🏻👏🏻👏🏻👏🏻 disgusting service as usual by @ThreeUK #scam
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YT: MadnessWithMK 📺
(@m_ldnn_) reported
@ThreeUKSupport why does my sim card say no service ????
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South Londoner
(@SouthLondoner3) reported
@ThreeUKSupport what's up with your login page, I can't access account , screen for number is grey and not moving to allow my numbers to put on screen??
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Phil Benson
(@Philbe4) reported
@ThreeUKSupport This one came as a surprise. Not even gift wrapped. 16 years as a customer with 'three'. Now time to look for a supplier who can give me what I pay for. £150 a month can get me service I deserve elsewhere thanks
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Phil Benson
(@Philbe4) reported
@ThreeUKSupport So if you were working on the 4G and 3G system in our area and knew that it will be down for another 2 days and 5 days respectively, why did you not inform your customers???? 🤬