3 (Three) Outage in Barnsley, England

@Wilko_UK @ThreeUK @ThreeUKSupport @Three_Is_Broken Hi, it does pop back now and again and it's been hard reset a few times without it restoring things - I'm blighted with an underlying network issue apparently. Currently using 3G anyway.

The mobile data coverage on @ThreeUK is garbage cant get a strong signal anywhere in Sheffield even Giff Gaff pay as you go is better....expensive shower of shite

@ThreeUKSupport Sorry Jordanna we were having a good chat, but then the connection dropped. Tried to reconnect to chat session but no luck..let me know outcomes of the extended tests. Thanks for all your help.

@ThreeUKSupport No tech case raised or support offered. Was a bit odd.

@ThreeUKSupport Hi, thanks. Just talked to your chat help who can't see any issues and frankly I'm not sure had any access to information you may have.

@ThreeUK Customer loyalty deal that just isn't. New customers are offered the Mate 20 Pro at £40.00 per month (conditions applied) and a £49.00 upfront. Existing loyal customers pay more for no upfront charge cos of the charge added to the bill over the contract, 24 mth. Huh!

@ThreeUKSupport I’m having major problems with 3 and I’m not happy... I paid THREE direct debits in December which is totally wrong, I have one phone & broadband. One bill was for £20 MORE than I should be paying. Then if that isn’t enough, yesterday I received a letter about...

Caught in a weird login and validate email loop trying to upgrade my phone. @ThreeUK must really want me to have an iphone (🤢) as every time I click on Samsung I get thrown back into an eternal cycle of validation hell. It's working that well that Bethesda want to publish it.

@ThreeUKSupport 10th November via the Three application on my mobile phone. Been a very poor month or two of service from Three coupled with the poor data and mobile coverage at my home.

worst thing i’ve ever done joining @ThreeUK @ThreeUKSupport absolute dog shite

@ThreeUKSupport I have had the sim for around 3 years. My postcode is S8 9FP. The signal hasn’t been an issue until the last few months as noted before.

@ThreeUKSupport Since three had issues with their network a few weeks ago I realised there was a problem. Overall I would say three months since service started to diminish. My first two years on three were excellent but since my latest renewal it’s not been as good.

Once again @ThreeUK service on mobile is terrible. S8 in Sheffield and I can’t use data at all without WiFi on. This is another week with poor service. Turned phone one and off, data on and off but nothing improves

@ThreeUK your customer service stinks! After being promised a refund for money taken in error three times it still hasn’t been refunded. Will be cancelling all four of my family accounts ASAP #shitcustomerservice

@ThreeUK Not for me. 3rd full day without mobile data. Not good enough 3. And before you suggest it @ThreeUK I've tried switching it on and off several times and doing a manual network roam. When I rang 333 they were worse than useless - said they couldn't do anything basically

@ThreeUK #threeuk I’ve never experienced a company so bad in my life, on the phone since 1pm & finally get through to the complaints team who made no sense & was so rude, then said I’m cutting the call. Rang back & was informed she needed to leave as she’d gone over her shift 🤬

@ThreeUKSupport I have restarted, reset network settings and got a new sim card

@ThreeUKSupport hey Three when will you add cellar support for the Apple Watch. I’ve been waiting for ages and might have to look elsewhere soon if there is no updates. 🤨

@ThreeUKSupport @ThreeUK Network been down all night whilst I have been working and still down now. I know mobile networks fail but absolutely no updates whatsoever from yourselves about the issue after seven hours and counting is absolutely shocking!!!!!

Trying get to PAC from.@ThreeUK is a joke. Look, I'm leaving so just give me a PAC. Customer first right...

Still waiting on my call back from @ThreeUK customer services to sort my insurance out... not impressed

@ThreeUKSupport Any chance of a reply to my DM. Been trying to sort this issue out since 11am. Nightmare. Not impressed now.

@ThreeUK worst customer service I’ve ever encountered place an order for a new contract yesterday morning as well as paying 49 quid up front and 3 separate people I’ve spoke to haven’t a clue when my phone will be delivered after I was told it would be here today

@ThreeUKSupport Once it has been dealt with, my mum will be leaving Three as the whole incident has been ridiculous.

@ThreeUKSupport My phone lost signal 4 times .

@ThreeUK anychance you could fix the masts in Sheffield S6 #no service again

@ThreeUKSupport I needs to speak to an adviser as I have an issue with my sim only contract.

@ThreeUKSupport Basically this is only the tip of the iceberg and I have to resort to twitter to get some service. My phone cannot ring in or out after an iOS update. The phone cannot be repaired only replaced say Apple!

@ThreeUK So your three customer service in trinity Leeds is the worst I have ever come across...and then to find out I have possibly been miss sold a contract wow bring on customer service on Monday! So much for customer loyalty...

@ThreeUKSupport I took out a contract as I thought I couldn’t upgrade, then customer care told me I could upgrade so they ‘cancelled’ the contract I had taken out, long story short they hadn’t cancelled it and after phoning twice more I was billed me £73 which has since been refunded, but..

@ThreeUKSupport @ThreeUK your mifi device is a joke , in the US you have to plug into mains to work, how is this mobile , your customer service is a joke every time I call no one knows anything about my case #joke #rubbish

@ThreeUKSupport @ThreeUK shocking service why tell me you are going to deliver on Tuesday and now say you can’t deliver at all

@ThreeUKSupport terrible service

@ThreeUKSupport 4g and also only have 1 bar or signal or none. in leeds and busy areas my phone just doesn’t connect at all

@ThreeUKSupport my signal is also very weak when in leeds city centre areas. LS1 4AJ

@Lucwise @ThreeUK You'll be lucky to get any speed from three I left them after they (for the whole 24m contract) failed to deliver even consistent 3g signal In a city they claimed to blanket cover with 4g and as soon as you went indoors you lost all signal completely

I believe O2 being down is linked to my Amazon seller app acting funny today, my Utilities company sending my an email every quarter hour or so. Even though my phone and tablet have received solid service from @ThreeUK all day so my work has been kept up because of them.

@ThreeUKSupport The house on a Hill’s post code is DM’d to you. I did go through this with your colleague, I was advised to turn off my WiFi. Which I have done, but the sucky signal remains...

@ThreeUK Sheffield’s Fargate store staff are so friendly and did everything to try to help me! They deserve recognition for their patience and persistence!

@ThreeUKSupport Listen to the call records, reducing customers almost into tears is not great customer service

@SeanMJarvis @ThreeUK can't get a signal at @johnsmithstadia

@barrytobebarry @ThreeUKSupport Pain in back side really, my neighbours think I’m crackers doing the “find the signal dance” in the garden

@ThreeUK @ThreeUKSupport any chance you can sort our mobile signal out ? Trying to run a company here and it’s no good relying on a network with no signal. P.s, any chance of a call back from our phone call on Monday at 11.01 ??

@ThreeUK I have a sim only contract which the minimum term was till 01 June 2018. Can you please explain why the app now says minimum term until 23 Oct 2018? I have not agreed to this. Surely now when I decide to cancel I only need to give 30 days notice.

@ninasayswhat @ThreeUK @ThreeUKSupport then says 😩that's not good Nina pop over your postcode and we will lie through our teeth as to why our once fine network now won't even load up web pages or social media feeds 🙄

@ThreeUK your network is a joke. 3 bars of 4G can’t even load a web page swiftly. Last 12 you’ve gotten worse and worse to the point you 4G corresponds to a connection speed of 2G/3G. #threenetwork #cowboys

@jacobstaffordxo @ThreeUKSupport @Ofcom Duel Provider Get Service Three Nope Only Care Bout 5G Not 4G Tell Me Constant Maintenance Freak Months Even Years Not Load Anything Find Best Deal High GB Usage Check Unlimited Even Fastest Provider Three Like Use 2G 1996

@jacobstaffordxo @ThreeUKSupport @Ofcom Inform Whoever Your With Cancel Network That Way Cant Rob Useless Service Provider Barely Use Apps Joke Network

@jacobstaffordxo @ThreeUKSupport @Ofcom How Cancel Three Jump Better Provider Do So Oh Found Head Bank

Defos need to look into new phone suppliers, nothing but issues with @ThreeUK and phones internet.

For the first time in 10 years I’m thinking of leaving @ThreeUK, signal in Glasgow is not great, please sort it out guys!

@ThreeUKSupport @ThreeUKSupport still waiting for a response to my complaint and refund of the money you stole from my bank account on 7th February.

@ThreeUKSupport Yes I've tried 3G as stated in my first message, I've been having problems in London since the week before Christmas, (I'm having the same issues in Newcastle) my phone tells me I have full 4G/3G but the data speed is slow/ non existent.

@ThreeUKSupport Can you check your mast in GL6. Possible lightning damage, data rates v.poor now