3 (Three) Outage in Barnsley, England

@ThreeUK worst customer service I’ve ever encountered place an order for a new contract yesterday morning as well as paying 49 quid up front and 3 separate people I’ve spoke to haven’t a clue when my phone will be delivered after I was told it would be here today

@ThreeUKSupport Once it has been dealt with, my mum will be leaving Three as the whole incident has been ridiculous.

@ThreeUKSupport My phone lost signal 4 times .

@ThreeUK anychance you could fix the masts in Sheffield S6 #no service again

@ThreeUKSupport I needs to speak to an adviser as I have an issue with my sim only contract.

@ThreeUKSupport Basically this is only the tip of the iceberg and I have to resort to twitter to get some service. My phone cannot ring in or out after an iOS update. The phone cannot be repaired only replaced say Apple!

@ThreeUK So your three customer service in trinity Leeds is the worst I have ever come across...and then to find out I have possibly been miss sold a contract wow bring on customer service on Monday! So much for customer loyalty...

@ThreeUKSupport I took out a contract as I thought I couldn’t upgrade, then customer care told me I could upgrade so they ‘cancelled’ the contract I had taken out, long story short they hadn’t cancelled it and after phoning twice more I was billed me £73 which has since been refunded, but..

@ThreeUKSupport @ThreeUK your mifi device is a joke , in the US you have to plug into mains to work, how is this mobile , your customer service is a joke every time I call no one knows anything about my case #joke #rubbish

@ThreeUKSupport @ThreeUK shocking service why tell me you are going to deliver on Tuesday and now say you can’t deliver at all

@ThreeUKSupport terrible service

@ThreeUKSupport 4g and also only have 1 bar or signal or none. in leeds and busy areas my phone just doesn’t connect at all

@ThreeUKSupport my signal is also very weak when in leeds city centre areas. LS1 4AJ

@Lucwise @ThreeUK You'll be lucky to get any speed from three I left them after they (for the whole 24m contract) failed to deliver even consistent 3g signal In a city they claimed to blanket cover with 4g and as soon as you went indoors you lost all signal completely

I believe O2 being down is linked to my Amazon seller app acting funny today, my Utilities company sending my an email every quarter hour or so. Even though my phone and tablet have received solid service from @ThreeUK all day so my work has been kept up because of them.

@ThreeUKSupport The house on a Hill’s post code is DM’d to you. I did go through this with your colleague, I was advised to turn off my WiFi. Which I have done, but the sucky signal remains...

@ThreeUK Sheffield’s Fargate store staff are so friendly and did everything to try to help me! They deserve recognition for their patience and persistence!

@ThreeUKSupport Listen to the call records, reducing customers almost into tears is not great customer service

@SeanMJarvis @ThreeUK can't get a signal at @johnsmithstadia

@barrytobebarry @ThreeUKSupport Pain in back side really, my neighbours think I’m crackers doing the “find the signal dance” in the garden

@ThreeUK @ThreeUKSupport any chance you can sort our mobile signal out ? Trying to run a company here and it’s no good relying on a network with no signal. P.s, any chance of a call back from our phone call on Monday at 11.01 ??

@ThreeUK I have a sim only contract which the minimum term was till 01 June 2018. Can you please explain why the app now says minimum term until 23 Oct 2018? I have not agreed to this. Surely now when I decide to cancel I only need to give 30 days notice.

For being a mobile network operator, the @ThreeUK account management pages ("New My3") sure are mobile-unfriendly.

@ThreeUKSupport Nope!!! I want my signal to be back and work as everyone else around my are has a working phone who is with three 🤔 or I’ll be leaving and going back to Vodafone

@ThreeUKSupport Can someone respond on this...feeling pretty let down...i would never have signed up for 24 months if I cannot upgrade without charge after 3 months. I believe the call was recorded.

@them_apples @ThreeUK Leeds Station is essentially a large steel cage. Pretty sure they doesn’t help but it’s still a pain when you are trying to load an e-ticket 😑

@ThreeUKSupport I have recently paid for the new samsung s10+ money has been taken out of my bank but no update on the phone being delivered any help I cant ring customer services as I'm at work

@threeuk Anybody else notice Three network gone really slow over the last month.

@ThreeUKSupport can you please do something when I’m abroad from UK because I have no service. Can you please do something. Like make your service international. I cannot do anything so I’m using my brothers hotspot. Please I want to use my data outside from my country.

@ThreeUKSupport your customer services is the worst I have ever come across 🤯🤬

@O2 My contract is due 28th August - So I'll definitely be in touch! @ThreeUKSupport Seem to offer the worst customer service I've ever faced. They scam me out of data and then make it that the only way I can 'top up' is by signing up to recurring plans. 13 years down the drain

@ThreeUK Three your customer service tells lies over and over again. My husbands bill is wrong after repeatedly saying it was sorted for this month, but oh no, you take the higher amount again. Fed up of ringing